Freegle Tech Report 17-05-31 - Revision history

Dorothyjeanquinn: a

2017-06-30T08:43:19Z

← Older revision		Revision as of 08:43, 30 June 2017
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	Freegle Tech Report<br>		Freegle Tech Report<br>
	May 2017<br>		May 2017<br>

			<br>Back to [[Freegle Tech Report 17-04-30\|Freegle Tech Report 17-04-30]]  Forward to [[Freegle Tech Report 17-06-30]]

			<br>

			[[Category:Tech_Group_Reports]]

Dorothyjeanquinn: /* Publicity */ a

2017-06-30T08:40:27Z

Publicity: a

← Older revision		Revision as of 08:40, 30 June 2017
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	'''Support''' support@ilovefreegle.org<br>		'''Support''' support@ilovefreegle.org<br>
	If you have a problem with a member, need something checking or information please ask.		If you have a problem with a member, need something checking or information please ask. <br>
	'''Mentors''' mentors@ilovefreegle.org<br>		'''Mentors''' mentors@ilovefreegle.org<br>
	If you need holiday cover, some extra help with moderating or have noticed a neglected group they will be happy to hear from you.<br><br>		If you need holiday cover, some extra help with moderating or have noticed a neglected group they will be happy to hear from you.<br><br>

Dorothyjeanquinn: /* Publicity */ a

2017-06-30T08:39:57Z

Publicity: a

← Older revision		Revision as of 08:39, 30 June 2017
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	'''Support''' support@ilovefreegle.org<br>		'''Support''' support@ilovefreegle.org<br>
	If you have a problem with a member, need something checking or information please ask.		If you have a problem with a member, need something checking or information please ask.
	'''Mentors''' mentors@ilovefreegle.org</br>		'''Mentors''' mentors@ilovefreegle.org<br>
	If you need holiday cover, some extra help with moderating or have noticed a neglected group they will be happy to hear from you.</br><br>		If you need holiday cover, some extra help with moderating or have noticed a neglected group they will be happy to hear from you.<br><br>

	Jean</br>		Jean<br>
	Freegle Tech Report<br>		Freegle Tech Report<br>
	May 2017<br>		May 2017<br>

Dorothyjeanquinn: /* Volunteering */ a

2017-06-30T08:39:19Z

Volunteering: a

← Older revision		Revision as of 08:39, 30 June 2017
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	I will also do something to ask people about opportunities which don't have dates (June update - added), to confirm they're still active, but a bug where they still showed on the site has now been fixed. <br>		I will also do something to ask people about opportunities which don't have dates (June update - added), to confirm they're still active, but a bug where they still showed on the site has now been fixed. <br>

	Q. A member asked us to edit her event for volunteers today. She needs people to help on 26th ~~may~~ and 16th June. I tried to set the date to start on 26th May and end on 26th June, but it just saves as a one day thing and chooses the end date rather than the start date. For now I'll ask our member to add hers as two separate volunteer opportunites, but if someone wants a volunteer for a couple of weeks we could do with being about to show that! <br>		Q. A member asked us to edit her event for volunteers today. She needs people to help on 26th May and 16th June. I tried to set the date to start on 26th May and end on 26th June, but it just saves as a one day thing and chooses the end date rather than the start date. For now I'll ask our member to add hers as two separate volunteer opportunites, but if someone wants a volunteer for a couple of weeks we could do with being about to show that! <br>

	== Modtools ==		== Modtools ==

Dorothyjeanquinn: /* Volunteering */ a

2017-06-30T08:38:47Z

Volunteering: a

← Older revision		Revision as of 08:38, 30 June 2017
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	Q. A member asked us to edit her event for volunteers today. She needs people to help on 26th may and 16th June. I tried to set the date to start on 26th May and end on 26th June, but it just saves as a one day thing and chooses the end date rather than the start date. For now I'll ask our member to add hers as two separate volunteer opportunites, but if someone wants a volunteer for a couple of weeks we could do with being about to show that! <br>		Q. A member asked us to edit her event for volunteers today. She needs people to help on 26th may and 16th June. I tried to set the date to start on 26th May and end on 26th June, but it just saves as a one day thing and chooses the end date rather than the start date. For now I'll ask our member to add hers as two separate volunteer opportunites, but if someone wants a volunteer for a couple of weeks we could do with being about to show that! <br>



	== Modtools ==		== Modtools ==

Dorothyjeanquinn: a

2017-06-30T08:37:47Z

Show changes

Dorothyjeanquinn: /* Direct. */

2017-06-30T08:32:31Z

Direct.

← Older revision		Revision as of 08:32, 30 June 2017
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	There has been a technical change to the way we send emails (to use a 2048-bit DKIM key rather than a 768 bit one, which was unintentionally below the recommendation of 1024). It's possible that this will suddenly stop or start emails being delivered (in some systems which dislike the short key, which some do). If there are any changes you notice let us know.</br>		There has been a technical change to the way we send emails (to use a 2048-bit DKIM key rather than a 768 bit one, which was unintentionally below the recommendation of 1024). It's possible that this will suddenly stop or start emails being delivered (in some systems which dislike the short key, which some do). <br>If there are any changes you notice let us know.</br>

	Q. A member complains that she is now only able to upload one photo. Are members supposed to be able to post multiple photos?</br>		<br>Q. A member complains that she is now only able to upload one photo. Are members supposed to be able to post multiple photos?</br>
	A Yes you can upload multiple photos.</br>		<br>A Yes you can upload multiple photos.</br>
			<br>Q. Member has posted to ask how he can post a taken message as there is no taken button.</br>
	Q. Member has posted to ask how he can post a taken message as there is no taken button.</br>		<br>A If there is no taken button I would check how he posted the message and what email he used to post it from if you are sure a Taken has not already been sent. Sometimes they make the original post via Yahoo, or using a different email or have left after posting then rejoined.</br>
	A If there is no taken button I would check how he posted the message and what email he used to post it from if you are sure a Taken has not already been sent. Sometimes they make the original post via Yahoo, or using a different email or have left after posting then rejoined.</br>		<br>Q. Marking things Taken doesn’t work well for multiple items e.g. plants as it can match off the wrong one.</br>
			<br>A It needs over 90% the same to match off an item so it can do this for posts marked plant 1 plant 2 etc. </br>
	Q. Marking things Taken doesn’t work well for multiple items e.g. plants as it can match off the wrong one.</br>		<br>A Promised will stop them being reposted and they can wait until the items are actually collected before posting the takens.</br>
	A It needs over 90% the same to match off an item so it can do this for posts marked plant 1 plant 2 etc. </br>		<br>If they get more emails after promising the items it won't matter, the other members will all get an email saying the item is gone when the taken is eventually posted. </br>
	A Promised will stop them being reposted and they can wait until the items are actually collected before posting the takens.</br>		<br>Q. I have just had a member ask why he can see his name showing in the ‘Whats New’ digests and not what is in his settings (what other freeglers will see bit) I just looked at one of his chats and it shows his name as Brecon as per his settings.
	If they get more emails after promising the items it won't matter, the other members will all get an email saying the item is gone when the taken is eventually posted. </br>		<br>A This seems to be a case of a member seeing his name but it is not visible to the rest of us.

	Q. I have just had a member ask why he can see his name showing in the ‘Whats New’ digests and not what is in his settings (what other freeglers will see bit) I just looked at one of his chats and it shows his name as Brecon as per his settings.
	A This seems to be a case of a member seeing his name but it is not visible to the rest of us.

	== Chat ==		== Chat ==

Dorothyjeanquinn: a

2017-06-30T08:29:47Z

← Older revision		Revision as of 08:29, 30 June 2017
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	'''App'''<br>		'''App'''<br>
	A couple of bugs appeared this month. </br>		A couple of bugs appeared this month.<br>
	The Google sign in option stopped working on the app on an iPad, Freegle Direct was sending an error message and there were also reports of no post box on the app when signing in with Yahoo.		The Google sign in option stopped working on the app on an iPad, Freegle Direct was sending an error message and there were also reports of no post box on the app when signing in with Yahoo.
	A quick fix was done by Chris, who was away for Android devices but iOS had to wait until he got back.		A quick fix was done by Chris, who was away for Android devices but iOS had to wait until he got back.<br>
	On the app on Android, a postcode came through with the wrong subject ie (Bow E3) instead of (Leytonstone E11). It was fine on FD web. This was a bug which needed an update.		On the app on Android, a postcode came through with the wrong subject ie (Bow E3) instead of (Leytonstone E11). It was fine on FD web. This was a bug which needed an update.


	== Direct. ==		== Direct. ==

Dorothyjeanquinn: a

2017-06-30T08:28:40Z

← Older revision		Revision as of 08:28, 30 June 2017
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	On the app on Android, a postcode came through with the wrong subject ie (Bow E3) instead of (Leytonstone E11). It was fine on FD web. This was a bug which needed an update.		On the app on Android, a postcode came through with the wrong subject ie (Bow E3) instead of (Leytonstone E11). It was fine on FD web. This was a bug which needed an update.

	== Direct. ==
			== Direct. ==


	There has been a technical change to the way we send emails (to use a 2048-bit DKIM key rather than a 768 bit one, which was unintentionally below the recommendation of 1024). It's possible that this will suddenly stop or start emails being delivered (in some systems which dislike the short key, which some do). If there are any changes you notice let us know.</br>		There has been a technical change to the way we send emails (to use a 2048-bit DKIM key rather than a 768 bit one, which was unintentionally below the recommendation of 1024). It's possible that this will suddenly stop or start emails being delivered (in some systems which dislike the short key, which some do). If there are any changes you notice let us know.</br>
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	Q. I have just had a member ask why he can see his name showing in the ‘Whats New’ digests and not what is in his settings (what other freeglers will see bit) I just looked at one of his chats and it shows his name as Brecon as per his settings.		Q. I have just had a member ask why he can see his name showing in the ‘Whats New’ digests and not what is in his settings (what other freeglers will see bit) I just looked at one of his chats and it shows his name as Brecon as per his settings.
	A This seems to be a case of a member seeing his name but it is not visible to the rest of us.		A This seems to be a case of a member seeing his name but it is not visible to the rest of us.


	== Chat ==		== Chat ==

Dorothyjeanquinn: a

2017-06-30T08:27:42Z

Show changes