Feedback - Revision history

Neville Reid: /* Links: */ update link

2025-10-29T22:41:21Z

Links:: update link

← Older revision		Revision as of 22:41, 29 October 2025
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	====Links:====		====Links:====
	*[[Admin Feedback ~~System~~]] - an example Admin to send out to members to explain the feedback system		*[[Sample Admin: Feedback system]] - an example Admin to send out to members to explain the feedback system
	*[[Member Ratings]] - 'thumbs up or down' system that members can use to rate each other		*[[Member Ratings]] - 'thumbs up or down' system that members can use to rate each other
	*[[Freegle Direct]] - more links to other parts of the Freegle Direct system		*[[Freegle Direct]] - more links to other parts of the Freegle Direct system

Jacky at 09:38, 27 August 2025

2025-08-27T09:38:09Z

← Older revision		Revision as of 09:38, 27 August 2025
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	~~'''~~MEMBERS~~'''~~		====MEMBERS====

	When a member clicks 'info' under a request for an item, it shows them		When a member clicks 'info' under a request for an item, it shows them
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	~~'''~~MODTOOLS~~'''~~		====MODTOOLS====

	Feedback given by members is listed here for review. Feedback with comments is the default for this section of ModTools, but volunteers can also see Happy, Unhappy and Fine feedback as well. Once the Feedback has been read, the blue number notification on ModTools>Feedback will disappear.		Feedback given by members is listed here for review. Feedback with comments is the default for this section of ModTools, but volunteers can also see Happy, Unhappy and Fine feedback as well. Once the Feedback has been read, the blue number notification on ModTools>Feedback will disappear.
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	~~'''~~Trash Nothing~~'''~~		====Trash Nothing====

	The feedback information you see on other members has two parts - a feedback score and a positive feedback percentage. If you've used eBay before, then you'll probably be familiar with how these work.		The feedback information you see on other members has two parts - a feedback score and a positive feedback percentage. If you've used eBay before, then you'll probably be familiar with how these work.
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	~~'''~~Links:~~'''~~		====Links:====
	*[[Admin Feedback System]] - an example Admin to send out to members to explain the feedback system		*[[Admin Feedback System]] - an example Admin to send out to members to explain the feedback system
	*[[Member Ratings]] - 'thumbs up or down' system that members can use to rate each other		*[[Member Ratings]] - 'thumbs up or down' system that members can use to rate each other

Jacky at 07:39, 7 September 2021

2021-09-07T07:39:13Z

← Older revision		Revision as of 07:39, 7 September 2021
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	This facility gives volunteers an opportunity to ask members why a particular transaction or process was not satisfactory, if that seems appropriate, or answer any questions that arise.		This facility gives volunteers an opportunity to ask members why a particular transaction or process was not satisfactory, if that seems appropriate, or answer any questions that arise.

			This feedback is not visible to anyone other than volunteers.

Jacky at 17:56, 4 September 2021

2021-09-04T17:56:05Z

← Older revision		Revision as of 17:56, 4 September 2021
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	'''Links:'''		'''Links:'''
	*[[Admin Feedback System]] - an example Admin to send out to ~~group~~ members to explain the feedback system		*[[Admin Feedback System]] - an example Admin to send out to members to explain the feedback system
	*[[Member Ratings]] - 'thumbs up or down' system that members can use to rate each other		*[[Member Ratings]] - 'thumbs up or down' system that members can use to rate each other
	*[[Freegle Direct]] - more links to other parts of the Freegle Direct system		*[[Freegle Direct]] - more links to other parts of the Freegle Direct system

Jacky at 18:29, 30 August 2021

2021-08-30T18:29:30Z

@@ Line 14: / Line 14: @@
 This facility gives volunteers an opportunity to ask members why a particular transaction or process was not satisfactory, if that seems appropriate, or answer any questions that arise.
@@ Line 21: / Line 34: @@
 *[[Freegle Direct]] - more links to other parts of the Freegle Direct system
 *[[ModTools]] - index/explanation of other part of ModTools

Jacky at 13:09, 13 September 2020

2020-09-13T13:09:00Z

← Older revision		Revision as of 13:09, 13 September 2020
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	'''MODTOOLS'''		'''MODTOOLS'''

	~~'Unhappy' feedback~~ given by members is listed here for review. ~~Unhappy feedback~~ is the default for this section of ModTools, but volunteers can also see Happy and Fine feedback as well. Once the Feedback has been read, the blue number notification on ModTools>Feedback will disappear.		Feedback given by members is listed here for review. Feedback with comments is the default for this section of ModTools, but volunteers can also see Happy, Unhappy and Fine feedback as well. Once the Feedback has been read, the blue number notification on ModTools>Feedback will disappear.

	This facility gives volunteers an opportunity to ask members why a particular transaction was not satisfactory, if that seems appropriate.		This facility gives volunteers an opportunity to ask members why a particular transaction or process was not satisfactory, if that seems appropriate, or answer any questions that arise.

Jacky at 09:02, 31 May 2020

2020-05-31T09:02:44Z

← Older revision		Revision as of 09:02, 31 May 2020
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	'Unhappy' feedback given by members is listed here for review. Unhappy feedback is the default for this section of ModTools, but volunteers can also see Happy and Fine feedback as well. Once the Feedback has been read, the blue number notification on ModTools>Feedback will disappear.		'Unhappy' feedback given by members is listed here for review. Unhappy feedback is the default for this section of ModTools, but volunteers can also see Happy and Fine feedback as well. Once the Feedback has been read, the blue number notification on ModTools>Feedback will disappear.
	This facility gives volunteers an opportunity to ask members why a particular transaction was not satisfactory, if that seems appropriate~~. Unhappy feedback is the default for this section of ModTools, but volunteers can also see Happy and Fine feedback as well~~.
			This facility gives volunteers an opportunity to ask members why a particular transaction was not satisfactory, if that seems appropriate.

Jacky at 09:00, 31 May 2020

2020-05-31T09:00:44Z

← Older revision		Revision as of 09:00, 31 May 2020
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	*[[Member Ratings]] - 'thumbs up or down' system that members can use to rate each other		*[[Member Ratings]] - 'thumbs up or down' system that members can use to rate each other
	*[[Freegle Direct]] - more links to other parts of the Freegle Direct system		*[[Freegle Direct]] - more links to other parts of the Freegle Direct system
			*[[ModTools]] - index/explanation of other part of ModTools

Jacky at 08:59, 31 May 2020

2020-05-31T08:59:00Z

← Older revision		Revision as of 08:59, 31 May 2020
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	'''MODTOOLS'''		'''MODTOOLS'''

	'Unhappy' feedback given by members is listed here for review. ~~All~~ feedback is ~~available here (Unhappy~~, Happy Fine~~), but~~ the ~~popup warning in chat only shows when there’s significantly more downs than ups~~, ~~with~~ the ~~default showing 'unhappy' ratings~~.		'Unhappy' feedback given by members is listed here for review. Unhappy feedback is the default for this section of ModTools, but volunteers can also see Happy and Fine feedback as well. Once the Feedback has been read, the blue number notification on ModTools>Feedback will disappear.
	This gives volunteers an opportunity to ask members why a particular transaction was not satisfactory, if that seems appropriate.		This facility gives volunteers an opportunity to ask members why a particular transaction was not satisfactory, if that seems appropriate. Unhappy feedback is the default for this section of ModTools, but volunteers can also see Happy and Fine feedback as well.


	'''Links:'''		'''Links:'''

Jacky at 08:55, 31 May 2020

2020-05-31T08:55:28Z

← Older revision		Revision as of 08:55, 31 May 2020
Line 11:		Line 11:
	'''MODTOOLS'''		'''MODTOOLS'''

	'Unhappy' feedback given by members is listed here for review. It gives volunteers an opportunity to ask members why a particular transaction was not ~~satisfatory~~, if that seems appropriate~~. Unhappy feedback is the default for this section of Mod Tools, but volunteers can also see Happy and Fine feedback as well~~.		'Unhappy' feedback given by members is listed here for review. All feedback is available here (Unhappy, Happy Fine), but the popup warning in chat only shows when there’s significantly more downs than ups, with the default showing 'unhappy' ratings.
			This gives volunteers an opportunity to ask members why a particular transaction was not satisfactory, if that seems appropriate.


	'''Links:'''		'''Links:'''