Best Practice - Revision history

Jacky: /* Avoid rejecting messages */

2023-06-25T07:05:46Z

Avoid rejecting messages

← Older revision		Revision as of 07:05, 25 June 2023
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	====Avoid rejecting messages====		====Avoid rejecting messages====
	Members have made the effort to post a message, so unless it contravenes core rules (free and legal), try not to reject it. Editing a message and, if needed, sending a friendly personal message to the member to explain the rules, whilst promoting ~~Freegle Direct (if available)~~ as an easy way to compose messages, will be more effective in the long run.<br>		Members have made the effort to post a message, so unless it contravenes core rules (free and legal), try not to reject it. Editing a message and, if needed, sending a friendly personal message to the member to explain the rules, whilst promoting the website and apps as an easy way to compose messages, will be more effective in the long run.<br>
	[[Best_Practice_Notes#Avoid_rejecting_messages\|More info]]		[[Best_Practice_Notes#Avoid_rejecting_messages\|More info]]

Jacky: /* Get to know other Freegle Mods */

2022-03-01T10:35:39Z

Get to know other Freegle Mods

← Older revision		Revision as of 10:35, 1 March 2022
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	'''Links:'''		'''Links:'''
	*[[Running Your Group]]		*[[Running Your Group]]
	*[[~~Freegle Volunteer Agreement~~]]		*[[Our Aims]]
	[[Category:The Basics]]		[[Category:The Basics]]

Jacky: /* Summary */

2022-03-01T10:35:21Z

Summary

← Older revision		Revision as of 10:35, 1 March 2022
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	Freegle promotes reuse. We need to make sure that using Freegle is as quick, easy and enjoyable as possible for us and our members. Further explanation about each of these points can be found at [[Best Practice Notes]]		Freegle promotes reuse. We need to make sure that using Freegle is as quick, easy and enjoyable as possible for us and our members. Further explanation about each of these points can be found at [[Best Practice Notes]]

	~~The~~ [[~~Freegle Volunteer Agreement~~]] outlines expectations of Freegle and Volunteers. The intent of this is to support Freegle and members, and to safeguard our reputation. All the advice below is within the context of the [[Basic Requirements of a Freegle Group#Local Rules]].		[[Our Aims]] outlines expectations of Freegle and Volunteers. The intent of this is to support Freegle and members, and to safeguard our reputation. All the advice below is within the context of the [[Basic Requirements of a Freegle Group#Local Rules]].

Jacky: /* Emergency arrangements */

2021-11-17T01:15:08Z

Emergency arrangements

← Older revision		Revision as of 01:15, 17 November 2021
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	====Emergency arrangements====		====Emergency arrangements====
	To safeguard your community and give you peace of mind, have ~~back up~~ arrangements in place.		To safeguard your community and give you peace of mind, have backup arrangements in place.
	* Make sure all of your Volunteer Team know they can contact Mentors to get some help - email [mentors@ilovefreegle.org](mailto:mentors@ilovefreegle.org)		* Make sure all of your Volunteer Team know they can contact Mentors to get some help - email [mentors@ilovefreegle.org](mailto:mentors@ilovefreegle.org)
	* Exchange contact information with your chosen other volunteers locally and/or nationally in case of crisis.		* Exchange contact information with your chosen other volunteers locally and/or nationally in case of crisis.

	[[Best_Practice_Notes#Emergency_arrangements\|More info]]		[[Best_Practice_Notes#Emergency_arrangements\|More info]]


	====First impressions====		====First impressions====

Jacky: /* Summary */

2021-11-14T16:21:42Z

Summary

← Older revision		Revision as of 16:21, 14 November 2021
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	Freegle promotes reuse. We need to make sure that using Freegle is as quick, easy and enjoyable as possible for us and our members. Further explanation about each of these points can be found at [[Best Practice Notes]]		Freegle promotes reuse. We need to make sure that using Freegle is as quick, easy and enjoyable as possible for us and our members. Further explanation about each of these points can be found at [[Best Practice Notes]]

	The Freegle Volunteer Agreement outlines expectations of Freegle and Volunteers. The intent of this is to support Freegle and members, and to safeguard our reputation. All the advice below is within the context of the [[Basic Requirements of a Freegle Group#Local Rules]].		The [[Freegle Volunteer Agreement]] outlines expectations of Freegle and Volunteers. The intent of this is to support Freegle and members, and to safeguard our reputation. All the advice below is within the context of the [[Basic Requirements of a Freegle Group#Local Rules]].

Jacky: /* Avoid rejecting messages */

2021-11-14T16:18:05Z

Avoid rejecting messages

← Older revision		Revision as of 16:18, 14 November 2021
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	====Avoid rejecting messages====		====Avoid rejecting messages====
	Members have made the effort to post a message, so unless it contravenes core rules (free and legal), try not to reject it. Editing a message and, if needed, sending a friendly personal message to the member to explain the rules, whilst promoting Freegle Direct (if available) as an easy way to compose messages will be more effective in the long run.<br>		Members have made the effort to post a message, so unless it contravenes core rules (free and legal), try not to reject it. Editing a message and, if needed, sending a friendly personal message to the member to explain the rules, whilst promoting Freegle Direct (if available) as an easy way to compose messages, will be more effective in the long run.<br>
	[[Best_Practice_Notes#Avoid_rejecting_messages\|More info]]		[[Best_Practice_Notes#Avoid_rejecting_messages\|More info]]


	====Impression of you and Freegle====		====Impression of you and Freegle====

Jacky at 16:12, 14 November 2021

2021-11-14T16:12:18Z

← Older revision		Revision as of 16:12, 14 November 2021
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	It isn't an indication of ill intent if a member is a ‘multi-joiner’ or makes lots of requests. Freegle is about encouraging reuse, so people who are able to travel or need things are not going against our objects. They don’t need to be removed or restricted unless there is a very good reason to do so. Occasionally, there will be people who exploit Freegle - but this is rare, and you should assume that people are innocent and kind until proven guilty.<br>		It isn't an indication of ill intent if a member is a ‘multi-joiner’ or makes lots of requests. Freegle is about encouraging reuse, so people who are able to travel or need things are not going against our objects. They don’t need to be removed or restricted unless there is a very good reason to do so. Occasionally, there will be people who exploit Freegle - but this is rare, and you should assume that people are innocent and kind until proven guilty.<br>
	[[Best_Practice_Notes#Don't knock enthusiam\|More info]]		[[Best_Practice_Notes#Don't knock enthusiam\|More info]]


	====‘Wanted’ posts are a good thing====		====‘Wanted’ posts are a good thing====
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	Freegle is run collectively by all of us, so make sure that you are involved and informed about Freegle nationally.		Freegle is run collectively by all of us, so make sure that you are involved and informed about Freegle nationally.
	<br>[[Best_Practice_Notes#Supporting_Freegle\|More info]]		<br>[[Best_Practice_Notes#Supporting_Freegle\|More info]]


	====Get to know other Freegle Mods====		====Get to know other Freegle Mods====
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	'''Note:''' The guidelines on [[Best Practice Notes]] were last formally discussed and amended on Development Group in 2021.		'''Note:''' The guidelines on [[Best Practice Notes]] were last formally discussed and amended on Development Group in 2021.

	'''~~Link~~:''' [[Running Your Group]]		'''Links:'''
			*[[Running Your Group]]
			*[[Freegle Volunteer Agreement]]
	[[Category:The Basics]]		[[Category:The Basics]]

Jacky: /* Support Freegle */

2021-10-24T14:28:57Z

Support Freegle

← Older revision		Revision as of 14:28, 24 October 2021
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	[[Best_Practice_Notes#Publicise_your_community\|More info]]		[[Best_Practice_Notes#Publicise_your_community\|More info]]

	~~====Support Freegle====~~
	~~Freegle is run collectively by all of us, so make sure that you are involved and informed about Freegle nationally. <br>[[Best_Practice_Notes#Support_Freegle\|More info]]~~

			====Supporting Freegle====
			Freegle is run collectively by all of us, so make sure that you are involved and informed about Freegle nationally.
			<br>[[Best_Practice_Notes#Supporting_Freegle\|More info]]

	====Get to know other Freegle Mods====		====Get to know other Freegle Mods====

Jacky: /* Publicise your group */

2021-10-14T07:43:26Z

Publicise your group

← Older revision		Revision as of 07:43, 14 October 2021
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	====Publicise your ~~group~~====		====Publicise your community====
	The more people who know about your community, the better ~~service~~ it will ~~offer your area~~. Make use of national publicity tools to spread the word and get more members.<br>		The more people who know about your community, the better it will be for freegling. Make use of national publicity tools to spread the word and get more members.<br>
	[[Best_Practice_Notes#~~Publicise_your_group~~\|More info]]		[[Best_Practice_Notes#Publicise_your_community\|More info]]


	====Support Freegle====		====Support Freegle====

Jacky: /* Don’t knock enthusiasm */

2021-09-14T10:44:51Z

Don’t knock enthusiasm

← Older revision		Revision as of 10:44, 14 September 2021
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	====Don’t knock enthusiasm====		====Don’t knock enthusiasm====
	It isn't an indication of ill intent if a member is a ‘multi-joiner’ or makes lots of requests. Freegle is about encouraging reuse, so people who are able to travel or need things are not going against our objects. They don’t need to be removed or restricted unless there is a very good reason to do so. Occasionally, there will be people who exploit Freegle - but this is rare, and you should assume that people are innocent and ~~lovely~~ until proven guilty.<br>		It isn't an indication of ill intent if a member is a ‘multi-joiner’ or makes lots of requests. Freegle is about encouraging reuse, so people who are able to travel or need things are not going against our objects. They don’t need to be removed or restricted unless there is a very good reason to do so. Occasionally, there will be people who exploit Freegle - but this is rare, and you should assume that people are innocent and kind until proven guilty.<br>
	[[Best_Practice_Notes#Don't knock enthusiam\|More info]]		[[Best_Practice_Notes#Don't knock enthusiam\|More info]]


	====‘Wanted’ posts are a good thing====		====‘Wanted’ posts are a good thing====