Auto-responses - Revision history

Jacky at 14:16, 10 November 2021

2021-11-10T14:16:35Z

← Older revision		Revision as of 14:16, 10 November 2021
Line 1:		Line 1:
	An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle ~~groups~~, or advertise services. These messages don't always come from an email address that is subscribed to a ~~group~~. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder (the page [[Spammers\|spammers ]] has some useful tips on this).		An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle communities, or advertise services. These messages don't always come from an email address that is subscribed to a community. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder (the page [[Spammers\|spammers ]] has some useful tips on this).

	'''How to recognise an auto-response: '''		'''How to recognise an auto-response: '''

	*The message will arrive almost as soon as a post has been made - they can even arrive shortly after sending a special notice or an admin to the ~~group~~!		*The message will arrive almost as soon as a post has been made - they can even arrive shortly after sending a special notice or an admin to the community!

	*They usually don't mention the item offered by name – they may say something like ‘I’d like to have that’		*They usually don't mention the item offered by name – they may say something like ‘I’d like to have that’
Line 22:		Line 22:
	*If you feel that the autoreponse is more than an innocent 'holiday' or 'out of office' message, you could consider issuing a warning.		*If you feel that the autoreponse is more than an innocent 'holiday' or 'out of office' message, you could consider issuing a warning.

	*If you feel the intent is to advertise or harvest items, inform other Freegle ~~group~~ mods by making a note on their membership details in Freegle Direct Modtools.		*If you feel the intent is to advertise or harvest items, inform other Freegle mods by making a note on their membership details in Freegle Direct Modtools.

	*Send this Admin: [[Autoresponders\|Autoresponders]]		*Send this Admin: [[Autoresponders\|Autoresponders]]

Jacky at 14:57, 4 December 2017

2017-12-04T14:57:30Z

← Older revision		Revision as of 14:57, 4 December 2017
Line 22:		Line 22:
	*If you feel that the autoreponse is more than an innocent 'holiday' or 'out of office' message, you could consider issuing a warning.		*If you feel that the autoreponse is more than an innocent 'holiday' or 'out of office' message, you could consider issuing a warning.

	*If you feel the intent is to advertise or harvest items, inform other Freegle group mods by ~~sending~~ a ~~message to your regional mods group~~.		*If you feel the intent is to advertise or harvest items, inform other Freegle group mods by making a note on their membership details in Freegle Direct Modtools.

	*Send this Admin: [[Autoresponders\|Autoresponders]]		*Send this Admin: [[Autoresponders\|Autoresponders]]

Jacky at 15:45, 28 February 2015

2015-02-28T15:45:54Z

← Older revision		Revision as of 15:45, 28 February 2015
Line 1:		Line 1:
	An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle groups, or advertise services. These messages don't always come from an email address that is subscribed to a group. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder~~. The section below called~~ [[Spammers\|spammers ]] has some useful tips		An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle groups, or advertise services. These messages don't always come from an email address that is subscribed to a group. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder (the page [[Spammers\|spammers ]] has some useful tips on this).

	How to recognise an auto-response:		'''How to recognise an auto-response: '''

	*The message will arrive almost as soon as a post has been made - they can even arrive shortly after sending a special notice or an admin to the group!		*The message will arrive almost as soon as a post has been made - they can even arrive shortly after sending a special notice or an admin to the group!
Line 7:		Line 7:
	*They usually don't mention the item offered by name – they may say something like ‘I’d like to have that’		*They usually don't mention the item offered by name – they may say something like ‘I’d like to have that’

	~~<br>~~

	'''What to do about auto-responses:'''		'''What to do about auto-responses:'''
Line 25:		Line 24:
	*If you feel the intent is to advertise or harvest items, inform other Freegle group mods by sending a message to your regional mods group.		*If you feel the intent is to advertise or harvest items, inform other Freegle group mods by sending a message to your regional mods group.

	*Send this Admin:[[Autoresponders\|Autoresponders]]		*Send this Admin: [[Autoresponders\|Autoresponders]]

	Back to [[Specific Circumstances]]		Back to [[Specific Circumstances]]

	[[Category:Specific_Problems]] [[Category:Specific_Circumstances]]		[[Category:Specific_Problems]] [[Category:Specific_Circumstances]]

Jacky at 11:50, 19 February 2012

2012-02-19T11:50:33Z

← Older revision		Revision as of 11:50, 19 February 2012
Line 11:		Line 11:
	'''What to do about auto-responses:'''		'''What to do about auto-responses:'''

	*Encourage members not to give their items to the first person to respond (see Fair ~~Offer Policy <---hyperlink here~~)		*Encourage members not to give their items to the first person to respond (see [[Fair offer policy]] ) as that means harvesting autoresponders do not get an 'advantage' over other members.

	*Encourage members to only give items to posts that mention the item in their initial response, or show other signs that someone has read the post.		*Encourage members to only give items to posts that mention the item in their initial response, or show other signs that someone has read the post.
Line 17:		Line 17:
	*If the auto-response is offering a service or advertising a product, search the membership list for the email address or similar.		*If the auto-response is offering a service or advertising a product, search the membership list for the email address or similar.

	*Set any member who seems to be auto-responding to moderation and 'no emails.'		*Set any member who seems to be auto-responding to moderation and 'no emails'.

	*~~Contact~~ the member and inform them that using Freegle to advertise is not allowed.		*If the autoresponse is advertising anything, contact the member and politely inform them that using Freegle to advertise is not allowed.

	*~~Issue~~ a warning.		*If you feel that the autoreponse is more than an innocent 'holiday' or 'out of office' message, you could consider issuing a warning.

	*~~Inform~~ other Freegle group mods by sending a message to your regional mods group.		*If you feel the intent is to advertise or harvest items, inform other Freegle group mods by sending a message to your regional mods group.

	*Send this Admin:[[Autoresponders\|Autoresponders]]		*Send this Admin:[[Autoresponders\|Autoresponders]]

Dorothyjeanquinn at 17:02, 15 January 2011

2011-01-15T17:02:33Z

← Older revision		Revision as of 17:02, 15 January 2011
Line 1:		Line 1:
	An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle groups, or advertise services. These messages don't always come from an email address that is subscribed to a group. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder. The section below called spammers <~~---hyperlink here please~~ has some useful tips		An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle groups, or advertise services. These messages don't always come from an email address that is subscribed to a group. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder. The section below called [[Spammers\|spammers ]] has some useful tips

	How to recognise an auto-response:		How to recognise an auto-response:

Dorothyjeanquinn at 17:00, 15 January 2011

2011-01-15T17:00:50Z

← Older revision		Revision as of 17:00, 15 January 2011
Line 1:		Line 1:
	An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle groups, or advertise services. These messages don't always come from an email address that is subscribed to a group. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder. The section below called spammers <---hyperlink here please has some useful tips		An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle groups, or advertise services. These messages don't always come from an email address that is subscribed to a group. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder. The section below called spammers <---hyperlink here please has some useful tips

	~~'''~~		How to recognise an auto-response:
	How to recognise an auto-response:~~'''~~

	* The message will arrive almost as soon as a post has been made - they can even arrive shortly after sending a special notice or an admin to the group!		*The message will arrive almost as soon as a post has been made - they can even arrive shortly after sending a special notice or an admin to the group!

	* They usually don't mention the item offered by name – they may say something like ‘I’d like to have that’		*They usually don't mention the item offered by name – they may say something like ‘I’d like to have that’

			<br>

	'''What to do about auto-responses:'''		'''What to do about auto-responses:'''

	*Encourage members not to give their items to the first person to respond (see Fair Offer Policy <---hyperlink here)		*Encourage members not to give their items to the first person to respond (see Fair Offer Policy <---hyperlink here)

	*Encourage members to only give items to posts that mention the item in their initial response, or show other signs that someone has read the post.		*Encourage members to only give items to posts that mention the item in their initial response, or show other signs that someone has read the post.
Line 24:		Line 23:
	*Issue a warning.		*Issue a warning.

	*Inform other Freegle group mods by sending a message to your regional mods group.		*Inform other Freegle group mods by sending a message to your regional mods group.
			*Send this Admin:[[Autoresponders\|Autoresponders]]

			Back to [[Specific Circumstances]]

	~~Back to [[Specific Circumstances]]~~		[[Category:Specific_Problems]] [[Category:Specific_Circumstances]]
	[[Category:~~Specific Problems~~]]
	[[Category: ~~Specific Circumstances~~]]

Jacky at 10:02, 24 July 2010

2010-07-24T10:02:04Z

← Older revision		Revision as of 10:02, 24 July 2010
Line 26:		Line 26:
	*Inform other Freegle group mods by sending a message to your regional mods group.		*Inform other Freegle group mods by sending a message to your regional mods group.


			Back to [[Specific Circumstances]]
	[[Category:Specific Problems]]		[[Category:Specific Problems]]
			[[Category: Specific Circumstances]]

Jacky at 08:38, 17 July 2010

2010-07-17T08:38:01Z

← Older revision		Revision as of 08:38, 17 July 2010
Line 25:		Line 25:

	*Inform other Freegle group mods by sending a message to your regional mods group.		*Inform other Freegle group mods by sending a message to your regional mods group.

			[[Category:Specific Problems]]

Caroline: Created page with 'An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instan…'

2010-02-24T20:43:44Z

Created page with 'An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instan…'

New page

An auto-response is an email that is sent automatically in reply to another email - they are most commonly used by people who are on holiday. Unfortunately there have been instances where unscrupulous members have set up auto-responses in order to try and harvest items from Freegle groups, or advertise services. These messages don't always come from an email address that is subscribed to a group. Additionally email accounts (particularly hotmail) can be hacked into so an auto-response may have nothing to do with the account holder. The section below called spammers <---hyperlink here please has some useful tips

'''
How to recognise an auto-response:'''

* The message will arrive almost as soon as a post has been made - they can even arrive shortly after sending a special notice or an admin to the group!

* They usually don't mention the item offered by name – they may say something like ‘I’d like to have that’

'''What to do about auto-responses:'''

*Encourage members not to give their items to the first person to respond (see Fair Offer Policy <---hyperlink here)

*Encourage members to only give items to posts that mention the item in their initial response, or show other signs that someone has read the post.

*If the auto-response is offering a service or advertising a product, search the membership list for the email address or similar.

*Set any member who seems to be auto-responding to moderation and 'no emails.'

*Contact the member and inform them that using Freegle to advertise is not allowed.

*Issue a warning.

*Inform other Freegle group mods by sending a message to your regional mods group.