Abandoned Groups Procedure - Revision history

Jacky: Procedure scrapped by the Board 2.4.25

2025-04-03T16:51:04Z

Procedure scrapped by the Board 2.4.25

← Older revision		Revision as of 16:51, 3 April 2025
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	'''2nd April 2025: This document is now not in force, so is an historic document. The Board agreed to scrap this procedure and delegate all responsibility to the Mentor Team.		'''2nd April 2025: This document is now not in force, so is an historic document. The Board agreed to scrap this procedure and delegate all responsibility to the Mentor Team within their remit'''

	~~'''~~



	This document was initially adopted by the Reps at the meeting of 24th September 2014 and amended in November 2014 after discussion and recommendation on Structure group. The document was amended in September 2016 and since. (check 'history' above to view changes). This document below is the ~~current~~ procedure.
			This document was initially adopted by the Reps at the meeting of 24th September 2014 and amended in November 2014 after discussion and recommendation on Structure group. The document was amended in September 2016 and since. (check 'history' above to view changes). This document below is the procedure that was in force before being scrapped 2nd April 2025.


	====1. PREFACE====		====1. PREFACE====

Jacky at 13:21, 3 April 2025

2025-04-03T13:21:14Z

← Older revision		Revision as of 13:21, 3 April 2025
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			'''2nd April 2025: This document is now not in force, so is an historic document. The Board agreed to scrap this procedure and delegate all responsibility to the Mentor Team.

			'''



	This document was initially adopted by the Reps at the meeting of 24th September 2014 and amended in November 2014 after discussion and recommendation on Structure group. The document was amended in September 2016 and since. (check 'history' above to view changes). This document below is the current procedure.		This document was initially adopted by the Reps at the meeting of 24th September 2014 and amended in November 2014 after discussion and recommendation on Structure group. The document was amended in September 2016 and since. (check 'history' above to view changes). This document below is the current procedure.

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	**The email address of absent owners must retain moderator privileges.		**The email address of absent owners must retain moderator privileges.
	**After six months an absent group's owner and/or moderator(s) can be demoted to member.		**After six months an absent group's owner and/or moderator(s) can be demoted to member.
	**The procedures detailed in the Caretaker Groups Guidelines ~~(http://wiki.ilovefreegle.org/Caretaker_Groups#Passing_over_Caretaker_Group_to_new_team)~~ will apply.		**The procedures detailed in the Caretaker Groups Guidelines will apply.
	** If a group's absent owner should return, he/she should be given the opportunity to work as part of the volunteer team.		** If a group's absent owner should return, he/she should be given the opportunity to work as part of the volunteer team.

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	====Links and Info:====		====Links and Info:====
	*[[Our Aims]]		*Our Aims
	*[[Mentor Team Remit]]		*[[Mentor Team Remit]]
	*[[Caretaker Groups]]		*Caretaker Groups
	*[[Contacting Groups Procedure]]		*Contacting Groups Procedure
	*[[Glossary]]		*Glossary
	*[[Document Approval Policy]]		*Document Approval Policy
	*Previous Freegle UK document Abandoned Groups		*Previous Freegle UK document Abandoned Groups
	*Amended most recently 11.03.25, to change the responsibiity for final approval from the Board to the Ombudsman Team.		*Amended most recently 11.03.25, to change the responsibiity for final approval from the Board to the Ombudsman Team.

	[[category:~~Policies, Procedures, Remits]][[category:Mentor Team~~]]		[[category:Historic documents]]

Jacky: /* Links and Info: */

2025-03-11T14:36:01Z

Links and Info:

← Older revision		Revision as of 14:36, 11 March 2025
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	*[[Document Approval Policy]]		*[[Document Approval Policy]]
	*Previous Freegle UK document Abandoned Groups		*Previous Freegle UK document Abandoned Groups
	*Amended most recently 25.4.21, to ~~take account of experience in practice - mostly to shorten time taken~~ to ~~implement procedures~~.		*Amended most recently 11.03.25, to change the responsibiity for final approval from the Board to the Ombudsman Team.

	[[category:Policies, Procedures, Remits]][[category:Mentor Team]]		[[category:Policies, Procedures, Remits]][[category:Mentor Team]]

Jacky: /* 7. THE BOARD WILL: */ Changed after agreement with Development group

2025-03-11T14:35:12Z

7. THE BOARD WILL:: Changed after agreement with Development group

← Older revision		Revision as of 14:35, 11 March 2025
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	*If a group's owner responds during the above process to the Mentors emails or directly to the Mentor team, the Mentors will monitor moderating activity and continue communication. If there is evidence that Best Practice is not being followed adequately, the Mentor Team will, at their discretion, decide if the group is effectively abandoned and continue this process.		*If a group's owner responds during the above process to the Mentors emails or directly to the Mentor team, the Mentors will monitor moderating activity and continue communication. If there is evidence that Best Practice is not being followed adequately, the Mentor Team will, at their discretion, decide if the group is effectively abandoned and continue this process.

	====7. THE ~~BOARD~~ WILL:====		====7. THE OMBUDSMAN TEAM WILL:====
	*Acknowledge promptly the receipt of the recommendation from Mentors.		*Acknowledge promptly the receipt of the recommendation from Mentors.
	*Ask further questions if necessary to satisfy themselves that the recommendation is appropriate.		*Ask further questions if necessary to satisfy themselves that the recommendation is appropriate.
	*Inform the Mentors, ~~GAT~~ and ~~Geeks~~ within 4 weeks from receipt of recommendation whether they accept the recommendation or not.		*Inform the Mentors, NGT, Geeks and the Board within 4 weeks from receipt of recommendation whether they accept the recommendation or not.

	====8. NOTES====		====8. NOTES====

Jacky: /* 6. CARETAKER OWNER NOT IN PLACE */ change as agreed on Development group

2025-03-11T14:33:43Z

6. CARETAKER OWNER NOT IN PLACE: change as agreed on Development group

← Older revision		Revision as of 14:33, 11 March 2025
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	*Phone the Owner if the correct number is known.		*Phone the Owner if the correct number is known.
	*Check online, including social media to see if a message can be sent via Facebook etc.		*Check online, including social media to see if a message can be sent via Facebook etc.
	*Send one final email informing group's owner that if a caretaker is on board a new volunteer team will be promoted, or, if no caretaker is on board, that a recommendation is being sent to the ~~Board~~, who will be informed that the group is now considered abandoned and a new owner will need to be added~~. This will not be before 3 weeks of non communication and/or non activity by the group owner~~.		*Send one final email informing group's owner that if a caretaker is on board a new volunteer team will be promoted, or, if no caretaker is on board, that a recommendation is being sent to the Ombudsman Team, who will be informed that the group is now considered abandoned and a new owner will need to be added.
	*If a group's owner responds during the above process to the Mentors emails or directly to the Mentor team, the Mentors will monitor moderating activity and continue communication. If there is evidence that Best Practice is not being followed adequately, the Mentor Team will, at their discretion, decide if the group is effectively abandoned and continue this process.		*If a group's owner responds during the above process to the Mentors emails or directly to the Mentor team, the Mentors will monitor moderating activity and continue communication. If there is evidence that Best Practice is not being followed adequately, the Mentor Team will, at their discretion, decide if the group is effectively abandoned and continue this process.

Jacky: /* 8. NOTES */

2025-03-08T13:33:52Z

8. NOTES

← Older revision		Revision as of 13:33, 8 March 2025
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	====8. NOTES====		====8. NOTES====
	*Modtools auto approves messages after 48 hours, so the maximum delay for posts is 48 hours.		*Modtools auto approves messages after 48 hours, so the maximum delay for standard posts is 48 hours.

	* Modtools has function that identifies who to mail when a moderator stops being active (also when someone changes from being a mod/owner to member status, or there is no owner on a group):		* Modtools has function that identifies who to mail when a moderator stops being active (also when someone changes from being a mod/owner to member status, or there is no owner on a group):

Jacky: /* 7. NOTES */

2025-03-03T16:08:45Z

7. NOTES

← Older revision		Revision as of 16:08, 3 March 2025
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	*Inform the Mentors, GAT and Geeks within 4 weeks from receipt of recommendation whether they accept the recommendation or not.		*Inform the Mentors, GAT and Geeks within 4 weeks from receipt of recommendation whether they accept the recommendation or not.

	====7. NOTES====		====8. NOTES====
	*Modtools auto approves messages after 48 hours, so the maximum delay for posts is 48 hours.		*Modtools auto approves messages after 48 hours, so the maximum delay for posts is 48 hours.

Jacky: /* 6. THE BOARD WILL: */

2025-03-03T16:08:30Z

6. THE BOARD WILL:

← Older revision		Revision as of 16:08, 3 March 2025
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	*If a group's owner responds during the above process to the Mentors emails or directly to the Mentor team, the Mentors will monitor moderating activity and continue communication. If there is evidence that Best Practice is not being followed adequately, the Mentor Team will, at their discretion, decide if the group is effectively abandoned and continue this process.		*If a group's owner responds during the above process to the Mentors emails or directly to the Mentor team, the Mentors will monitor moderating activity and continue communication. If there is evidence that Best Practice is not being followed adequately, the Mentor Team will, at their discretion, decide if the group is effectively abandoned and continue this process.

	====6. THE BOARD WILL:====		====7. THE BOARD WILL:====
	*Acknowledge promptly the receipt of the recommendation from Mentors.		*Acknowledge promptly the receipt of the recommendation from Mentors.
	*Ask further questions if necessary to satisfy themselves that the recommendation is appropriate.		*Ask further questions if necessary to satisfy themselves that the recommendation is appropriate.

Jacky: /* 6. CARETAKER OWNER NOT IN PLACE */

2025-01-28T17:20:52Z

6. CARETAKER OWNER NOT IN PLACE

← Older revision		Revision as of 17:20, 28 January 2025
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	====6. CARETAKER OWNER NOT IN PLACE====		====6. CARETAKER OWNER NOT IN PLACE====
	If attempts in the timescale described above to contact the ~~group's~~ owner have not resulted in acceptable response, or if there isn’t any local volunteer with owner status, the Mentor Team will do the following depending on circumstances:		If attempts in the timescale described above to contact the group’s owner have not resulted in an acceptable response, or if there isn’t any active local volunteer with owner status, the Mentor Team will do the following depending on circumstances:

	*Step in after a week (as above) of non-moderation to take on temporary ‘owner status’ as a Caretaker to sort out the situation.		*Step in after a week (as above) of non-moderation to take on temporary ‘owner status’ as a Caretaker to sort out the situation.
			*If there are other Owners or Moderators who have been inactive for more than a year on the group, email them once at the last known email address. If there is no response or they confirm they are no longer volunteering for the group, demote them to Member.
	*Email the group's owner at least three times offering help in 5 day intervals. The second email will include information about the Abandoned Group procedure if no reply has been received.		*Email the group's owner at least three times offering help in 5 day intervals. The second email will include information about the Abandoned Group procedure if no reply has been received.
	*Post on Central to ask for ways to contact the missing group's Owner and follow up any leads.		*Post on Central to ask for ways to contact the missing group's Owner and follow up any leads.

Jacky: Protected "Abandoned Groups Procedure" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

2024-11-11T22:01:44Z

Protected "Abandoned Groups Procedure" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

← Older revision	Revision as of 22:01, 11 November 2024
(No difference)