https://wiki.ilovefreegle.org/api.php?action=feedcontributions&user=Dee&feedformat=atomFreegle Wiki - User contributions [en-gb]2024-03-29T07:50:58ZUser contributionsMediaWiki 1.39.6https://wiki.ilovefreegle.org/index.php?title=QR_Codes&diff=53296QR Codes2023-03-10T19:13:12Z<p>Dee: /* How long will it last? */</p>
<hr />
<div>====What is a QR code?====<br />
QR codes are the square blocky equivalents to bar codes or web site addresses. <br />
<br />
====What does it look like?====<br />
<br />
<br />
[[File:QR scan me.png|200px|thumb|left|-]]<br />
<br />
====How does it work?====<br />
When you focus the camera of a smart phone or tablet on the code, it leads to the Freegle Home page.<br />
<br />
====Where do I get one?====<br />
You can copy and paste them in to a banner or leaflet, anywhere where it is easier to point a device than to jot down a website address.<br />
<br />
====How should I use it?====<br />
https://app.qr-code-generator.com has helpful advice on how best to use these codes, and where. <br />
<br />
====How long will it last?====<br />
Freegle subscribed to the code which remained live for three years until August 2021.<br />
However it still seems to be working in 2023.<br />
<br />
====Can I track the effectiveness of a particular campaign, poster or leaflet?====<br />
One can be provided for a particular campaign or location. Please contact Dee via Freegle Support.<br />
<br />
<br />
Back to [[Promotion]] or [[Publicity]] <br />
[[Category:Promotion]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=53264Banner2022-12-20T16:33:11Z<p>Dee: New picture and mail to address for banner 5</p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
<br />
'''Banner #5''' PVC 180cm x 60 cm. Travels in a cardboard tube. [mailto:Douglas.Neilson@Btinternet.com?Subject=Freeglebanner Email here to borrow Banner #5.]<br />
[[File:Banner-5.jpg|thumb|left]]<br><br><br><br><br><br />
<br />
<br />
<br />
<br> <br />
<br> <br />
<br><br />
<br> <br />
<br> <br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Banner-5.jpg&diff=53263File:Banner-5.jpg2022-12-20T16:00:39Z<p>Dee: </p>
<hr />
<div></div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=53262Banner2022-12-20T15:39:07Z<p>Dee: </p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
<br />
'''Banner #5''' PVC [[File:File.Banner#5.jpg]]<br />
180cm x 60 cm. Travels in a cardboard tube. [mailto:Douglas.Neilson@Btinternet.com?Subject=Freeglebanner Email here to borrow Banner #5.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=53261Banner2022-12-20T15:36:26Z<p>Dee: </p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
<br />
'''Banner #5''' PVC [[Image:Banner#5.jpg]] <br />
<br />
180cm x 60 cm. Travels in a cardboard tube. [mailto:Douglas.Neilson@Btinternet.com?Subject=Freeglebanner Email here to borrow Banner #5.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Banner_-5_.jpg&diff=53260File:Banner -5 .jpg2022-12-20T15:24:22Z<p>Dee: </p>
<hr />
<div></div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=53259Banner2022-12-20T15:11:46Z<p>Dee: Change location for Banner 5</p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
<br />
'''Banner #5''' PVC [[File:Banner number 5.jpg]] <br />
<br />
180cm x 60 cm. Travels in a cardboard tube. [mailto:Douglas.Neilson@Btinternet.com?Subject=Freeglebanner Email here to borrow Banner #5.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Croydon_banner.jpg&diff=53258File:Croydon banner.jpg2022-12-20T15:04:14Z<p>Dee: </p>
<hr />
<div></div>Deehttps://wiki.ilovefreegle.org/index.php?title=Insurance&diff=52970Insurance2022-07-09T18:51:11Z<p>Dee: Added image of policy schedule</p>
<hr />
<div>===Events===<br />
<br />
When you hold an event to promote your community, you could be covered by Freegle's Insurance as long as you provide some basic information and follow these guidelines. <br />
<br />
===Getting covered by Insurance===<br />
<br />
Please don't assume that everything you are doing as a volunteer is covered by the national insurance policy. Of course, in the average day of running a community there is very little risk of an insurance claim by or against you. But when you run an event or deal with things face to face the risks are increased so Freegle has Employers Liability and Public Liability cover. To use this you need to email insurance@ilovefreegle.org. You will need to give at least 7 days notice of the event so that there is time to complete the process, but sooner than that would be better.<br><br />
The basic procedure is:<br><br />
* Community/Volunteer who wants cover for an event emails insurance@ilovefreegle.org to say so.<br />
* insurance@ilovefreegle.org asks for completion of an information form [https://docs.google.com/spreadsheet/viewform?formkey=dHBvRl9oemlMTGNyUTJkODViZlo5blE6MQ#gid=0] and risk assessment form [https://docs.google.com/spreadsheet/ccc?key=0AhDLE82mEn2jdFB5NzBPQ2lNeXk4XzdZT0o1bVlrSFE#gid=1]<br />
* Once the form and assessment are submitted insurance@ilovefreegle.org sends a copy of the insurance policy and cover to community/volunteer confirming that xxx event has been noted for the purposes of the policy and encourages use of spreadsheet for organising their event [https://docs.google.com/spreadsheet/ccc?key=0Aotr19dmAnNddFZOaFN3V21TM2hwS2dhZllocldqekE#gid=0]<br />
* Once the event is over, feedback should be given to insurance@ilovefreegle.org<br />
<br />
If this process is not carried out, there is no guarantee of the insurance cover being applicable to your event.<br />
<br />
===Policy Summary===<br />
<br />
Policy No: 2155667622AO13498<br><br />
Period of Insurance: 25 June 2022 to 24 June 2023 inclusive<br><br />
Insurance broker: Graham Sykes Ltd[https://graham-sykes.co.uk/event-insurance/]<br><br />
Insurer: Covea Insurance plc[https://www.coveainsurance.co.uk/]<br><br />
Policy Type: Multiple: Event<br><br />
Cover : Public Liability and Employers Liability. The employers liability section covers up to 4 volunteers/helpers.<br />
[[File:Policy Schedule.jpg]]<br />
<br />
===Policy Details===<br />
<br />
For the small print, please see https://drive.google.com/file/d/14JYNS7maAyQYlKGy_SKG1ARNslGhKZgC/view?usp=sharing<br />
<br />
===Excesses===<br />
<br />
Please be aware that for any claims under this policy, Freegle UK or Freegle Ltd will not cover the £250 excess for Public Liability. If a claim is made the excess is the responsibility of the Volunteer(s) who are party to the claim. This does not apply to the £500 Policy Excess in respect of any damage caused by a gazebo to volunteers/helpers. <br />
===First Aid===<br />
First aid cover is the responsibility of the volunteers, who, at a minimum should make sure that people would know where to go in case of an incident, and are given access to a phone and a chair.<br />
===Storage of Information===<br />
<br />
The information given as part of the procedure for getting cover will be kept and accessed only by the mailbox insurance@ilovefreegle.org<br />
<br />
===INSURANCE COORDINATOR REMIT===<br />
<br />
* monitor the insurance@ mailbox and ensure all queries are answered promptly<br />
* deal with requests for insurance cover from volunteers, ensuring all the procedures and paperwork required are completed<br />
* keep the insurance information on the wiki up to date<br />
* collate annual statistics so that Freegle has an overview of commitments against the policy in the past year<br />
* report to the Freegle Board<br />
<br />
The current insurance coordinator is Ray Owen.<br />
<br />
<br />
<br />
Back to [[Events]]<br />
[[category:Policies, Procedures, Remits]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Policy_Schedule.jpg&diff=52969File:Policy Schedule.jpg2022-07-09T18:41:02Z<p>Dee: </p>
<hr />
<div>Policy schedule</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Events_Cover_Policy_Schedule.jpg&diff=52968File:Events Cover Policy Schedule.jpg2022-07-09T17:59:40Z<p>Dee: </p>
<hr />
<div>Events Cover Policy Schedule</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Events_insurance_cover.png&diff=52960File:Events insurance cover.png2022-07-08T11:53:54Z<p>Dee: Cover for 2022/2023</p>
<hr />
<div>== Summary ==<br />
Cover for 2022/2023</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Events_insurance_cover.jpeg&diff=52959File:Events insurance cover.jpeg2022-07-08T11:49:06Z<p>Dee: Schedule for 2022/2023</p>
<hr />
<div>== Summary ==<br />
Schedule for 2022/2023</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Insurance&diff=52956Insurance2022-07-07T14:24:10Z<p>Dee: </p>
<hr />
<div>===Events===<br />
<br />
When you hold an event to promote your community, you could be covered by Freegle's Insurance as long as you provide some basic information and follow some guidelines. <br />
<br />
===Getting covered by Insurance===<br />
<br />
Please don't assume that everything you are doing as a volunteer is covered by the Central insurance policy. Of course, in the average day of running a community there is very little risk of an insurance claim by or against you. But when you run an event or deal with things face to face the risks are increased so Freegle has Employers Liability and Public Liability cover. To use this you need to email insurance@ilovefreegle.org. You will need to give at least 7 days notice of the event so that there is time to complete the process, but sooner than that would be better.<br />
<br />
<br />
The basic procedure is:<br />
* Community/Volunteer who wants cover for an event emails insurance@ilovefreegle.org to say so.<br />
* insurance@ilovefreegle.org asks for completion of an information form [https://docs.google.com/spreadsheet/viewform?formkey=dHBvRl9oemlMTGNyUTJkODViZlo5blE6MQ#gid=0] and risk assessment form [https://docs.google.com/spreadsheet/ccc?key=0AhDLE82mEn2jdFB5NzBPQ2lNeXk4XzdZT0o1bVlrSFE#gid=1]<br />
* Once the form and assessment are submitted insurance@ilovefreegle.org sends a copy of the insurance policy and cover to community/volunteer confirming that xxx event has been noted for the purposes of the policy and encourages use of spreadsheet for organising their event [https://docs.google.com/spreadsheet/ccc?key=0Aotr19dmAnNddFZOaFN3V21TM2hwS2dhZllocldqekE#gid=0]<br />
* Once the event is over, feedback should be given to insurance@ilovefreegle.org<br />
<br />
If this process is not carried out, there is no guarantee of the insurance cover being applicable to your event.<br />
<br />
===Policy Summary===<br />
<br />
Policy No: 2155667622AO13498<br><br />
Period of Insurance: 25 June 2022 to 24 June 2023 inclusive<br><br />
Insurance broker: Graham Sykes Ltd[https://graham-sykes.co.uk/event-insurance/]<br><br />
Insurer: Covea Insurance plc[https://www.coveainsurance.co.uk/]<br><br />
Policy Type: Multiple: Event<br><br />
Cover : Public Liability and Employers Liability<br />
<br />
Confirmation and summary of cover:<br><br />
Insert [[File:Events insurance cover]]<br />
<br>Please note, <br />
*first aid cover is the responsibility of the volunteers, who, at a minimum should make sure that people would know where to go in case of an incident, and are given access to a phone and a chair.<br />
*The employers liability section covers up to 4 volunteers/helpers.<br />
<br />
===Policy Details===<br />
<br />
For the small print, please see Insert details.<br />
<br />
===Excesses===<br />
<br />
Please be aware that for any claims under this policy, Freegle UK or Freegle Ltd will not cover the £250 excess for Public Liability. If a claim is made the excess is the responsibility of the Volunteer(s) who are party to the claim. This does not apply to the £500 Policy Excess in respect of any damage caused by a gazebo to volunteers/helpers. <br />
<br />
===Storage of Information===<br />
<br />
The information given as part of the procedure for getting cover will be kept and accessed only by the mailbox insurance@ilovefreegle.org<br />
<br />
===INSURANCE COORDINATOR REMIT===<br />
<br />
* monitor the insurance@ mailbox and ensure all queries are answered promptly<br />
* deal with requests for insurance cover from volunteers, ensuring all the procedures and paperwork required are completed<br />
* keep the insurance information on the wiki up to date<br />
* collate annual statistics so that Freegle has an overview of commitments against the policy in the past year<br />
* report to the Freegle Board<br />
<br />
The current insurance coordinator is Ray Owen.<br />
<br />
<br />
<br />
Back to [[Events]]<br />
[[category:Policies, Procedures, Remits]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Insurance&diff=52955Insurance2022-07-07T14:16:47Z<p>Dee: 2022 cover</p>
<hr />
<div>===Events===<br />
<br />
When you hold an event to promote your community, you could be covered by Freegle's Insurance as long as you provide some basic information and follow some guidelines. <br />
<br />
===Getting covered by Insurance===<br />
<br />
Please don't assume that everything you are doing as a volunteer is covered by the Central insurance policy. Of course, in the average day of running a community there is very little risk of an insurance claim by or against you. But when you run an event or deal with things face to face the risks are increased so Freegle has Employers Liability and Public Liability cover. To use this you need to email insurance@ilovefreegle.org. You will need to give at least 7 days notice of the event so that there is time to complete the process, but sooner than that would be better.<br />
<br />
<br />
The basic procedure is:<br />
* Community/Volunteer who wants cover for an event emails insurance@ilovefreegle.org to say so.<br />
* insurance@ilovefreegle.org asks for completion of an information form [https://docs.google.com/spreadsheet/viewform?formkey=dHBvRl9oemlMTGNyUTJkODViZlo5blE6MQ#gid=0] and risk assessment form [https://docs.google.com/spreadsheet/ccc?key=0AhDLE82mEn2jdFB5NzBPQ2lNeXk4XzdZT0o1bVlrSFE#gid=1]<br />
* Once the form and assessment are submitted insurance@ilovefreegle.org sends a copy of the insurance policy and cover to community/volunteer confirming that xxx event has been noted for the purposes of the policy and encourages use of spreadsheet for organising their event [https://docs.google.com/spreadsheet/ccc?key=0Aotr19dmAnNddFZOaFN3V21TM2hwS2dhZllocldqekE#gid=0]<br />
* Once the event is over, feedback should be given to insurance@ilovefreegle.org<br />
<br />
If this process is not carried out, there is no guarantee of the insurance cover being applicable to your event.<br />
<br />
===Policy Summary===<br />
<br />
Policy No: 2155667622AO13498<br><br />
Period of Insurance: 25 June 2022 to 24 June 2023 inclusive<br><br />
Insurance broker: Graham Sykes Ltd[http://www.naturesave.co.uk/]<br><br />
Insurer: Covea Insurance plc<br><br />
Policy Type: Multiple: Event<br><br />
Cover : Public Liability and Employers Liability<br />
<br />
Confirmation and summary of cover:<br><br />
Insert [[File:Events insurance cover]]<br />
<br>Please note, <br />
*first aid cover is the responsibility of the volunteers, who, at a minimum should make sure that people would know where to go in case of an incident, and are given access to a phone and a chair.<br />
*The employers liability section covers up to 4 volunteers/helpers.<br />
<br />
===Policy Details===<br />
<br />
For the small print, please see Insert details.<br />
<br />
===Excesses===<br />
<br />
Please be aware that for any claims under this policy, Freegle UK or Freegle Ltd will not cover the £250 excess for Public Liability. If a claim is made the excess is the responsibility of the Volunteer(s) who are party to the claim. This does not apply to the £500 Policy Excess in respect of any damage caused by a gazebo to volunteers/helpers. <br />
<br />
===Storage of Information===<br />
<br />
The information given as part of the procedure for getting cover will be kept and accessed only by the mailbox insurance@ilovefreegle.org<br />
<br />
===INSURANCE COORDINATOR REMIT===<br />
<br />
* monitor the insurance@ mailbox and ensure all queries are answered promptly<br />
* deal with requests for insurance cover from volunteers, ensuring all the procedures and paperwork required are completed<br />
* keep the insurance information on the wiki up to date<br />
* collate annual statistics so that Freegle has an overview of commitments against the policy in the past year<br />
* report to the Freegle Board<br />
<br />
The current insurance coordinator is Ray Owen.<br />
<br />
<br />
<br />
Back to [[Events]]<br />
[[category:Policies, Procedures, Remits]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Events_insurance_coverConfirmation_of_cover.pdf&diff=52954File:Events insurance coverConfirmation of cover.pdf2022-07-07T12:53:32Z<p>Dee: </p>
<hr />
<div>Confirmation of cover</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Freestock&diff=52905Freestock2022-05-28T18:15:28Z<p>Dee: </p>
<hr />
<div>'''FreeStock is a bunch of volunteers getting together in a field for a bit of a blather. So far it's happened from the summers of 2009 to 2019. Another is planned for 2022.<br />
<br />
<br />
Further details can be found at https://discourse.ilovefreegle.org/c/freestock<br />
<br />
====2020 and 2021====<br />
<br />
Cancelled due to Corona Virus.<br />
<br />
====2019====<br />
<br />
Back to Hertfordshire in July where we benefited from a glamping tent booked by one of the party. Two new dogs visited in the company of Freegle's Havering moderator.<br />
<br />
====2018====<br />
<br />
Held in August at Clitheroe in an attempt to increase attendance from the north of the British Isles. This was only partially successful though it was a pleasure to meet three people (and one dog) who had not been before.<br />
It’s a lovely little town, and we enjoyed ourselves despite the traditional Lancashire weather.<br />
<br />
====2017====<br />
Held in Hertford on the weekend of 12th and 13th August.<br />
<br />
====2016====<br />
<br />
Freestock 2016 was held on 15th-18th July and the venue once again was Hertford <br />
<br />
====2015====<br />
<br />
FreeStock 2015 was held from Friday the 17th of July from 4.30pm until Sunday the 19th at the Hertford Campsite: http://www.campingandcaravanningclub.co.uk/campsites/uk/hertfordshire/hertford/hertford<br />
<br />
====2014====<br />
<br />
FreeStock 2014 was held from Friday the 18th of July from 4.30pm until 10am on Tuesday the 21st of July. The location was the Hertford Campsite.<br />
<br />
====2013====<br />
<br />
Freestock 2013 was held on 9th, 10th 11th & 12th August 2013 at Beechwood Park, Elvaston, Derby, DE72 3EQ<br />
<br />
====2012====<br />
<br />
Freesock 2012 was held from Friday 3rd August to Sunday 12th August, at Beechwood Park, Elvaston, Derby.<br />
<br />
====2011====<br />
<br />
Held at Beechwood Park, Elvaston, Derby on 8th - 10th July 2011.<br />
<br />
====2010====<br />
<br />
Freestock was held at Baggeridge Country Park nr Birmingham, Friday 9th to Sunday 11th July 2010. It was a mainly Freegle event, but other moderator friends were also invited and attended.<br />
<br />
====2009====<br />
<br />
The inaugural Freestock was held at Baggeridge Country Park, Gospel End, Sedley, Dudley, West Midands, DY3 4HB. <br />
<br />
At that time, it was planned as a Freecycle event but, in the time between the planning and the event, difficulties were becoming very apparent in the UK with Freecycle. Deron was invited but didn't attend, despite having his expenses offered to be paid. <br />
<br />
<br />
<br />
Back to [[Recruiting, Training and Retaining]] <br />
<br />
[[Category:Events_and_Awards]] [[Category:Recruit/Train/Retain]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Personal_details&diff=52738Personal details2021-12-09T16:34:40Z<p>Dee: Typo</p>
<hr />
<div>These are a sample messages you could use to send to an individual member.<br />
<br />
Hi there<br />
<br />
We have amended your post because you have included personal contact details such as a telephone number or address. Messages are sent via email to most of the other members of the community, so this advice is in place for your own protection.<br />
<br />
Warm wishes<br><br />
$myname<br> <br />
$groupname<br />
<br />
.......<br />
<br />
Hello there<br />
<br />
I'm afraid that I have deleted your message from the community.<br />
<br />
We don't recommend including details such as telephone number or address for your own personal safety as there are $nummembers members of this community. <br />
<br />
All contact with others is by email through our system, which safeguards you. Of course you are free to give out personal information once contact has been established with an individual.<br />
<br />
Thank you for your understanding and kind regards<br />
<br />
$myname<br><br />
Freegle Group Moderator<br><br />
$owneremail<br />
<br />
<br />
<br />
<br />
Back to [[Sample Messages]] or [[Admin]]<br />
<br />
[[category:Sample Messages]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Board_Annual_Report_2021&diff=52577Board Annual Report 20212021-11-06T15:38:55Z<p>Dee: /* Legal Structure */</p>
<hr />
<div>=== FREEGLE LIMITED ANNUAL REPORT FROM OCTOBER 2020 – SEPTEMBER 2021 ===<br />
<br />
==== DIRECTORS’ REPORT ====<br />
Last year was the year COVID-19 hit; this year is the year that we’ve got used to it. It’s clear that people have turned to Freegle (and other services like ours) in greater numbers - at times we have been twice as busy - either because they have more time, or greater need. It is lovely that we can help, and the Board is grateful for all the volunteers who have made that possible. We need to try to retain and build on this.<br />
<br />
As in previous years, there are key areas (IT, media, work with councils) for which we cannot find enough volunteers and therefore pay for services. In historical terms, we have done well this year (see Finance Report below). But we only exist because we are lucky enough to find people with suitable skills prepared to work for below market rates, and we don’t have enough of them.<br />
<br />
This is not a long-term sustainable situation. We need to find new ways to attract different volunteers, which may be uncomfortable. We also need to continue to try to secure our monetary income, even though we don’t like talking about money. <br />
<br />
Overall, though, we continue to be amazing. Thank you.<br />
<br />
==== AUDIT ====<br />
see [[Finance Report 2021]]<br />
<br />
====GOVERNANCE====<br />
=====Legal Structure=====<br />
Freegle is an Industrial and Provident society, and full details of our registration are at https://mutuals.fca.org.uk/Search/Society/9593. Our Rules are at [[Rules]]. Freegle is also registered as a charity with HMRC (ref. XT32865).<br />
Eight members have joined this year so there are now 148.<br />
All volunteers are eligible to become Members. The Board encourages people to do so in time for the AGM because this gives them the right to vote for resolutions and directors. This is the application form [[https://docs.google.com/forms/d/e/1FAIpQLSdPED0PNzKMK7yk4qpTe8nbKX-IFvpk1espP_27iRpn_dfmew/viewform]]. Members are eligible for a free copy of Microsoft Office Professional.<br />
<br />
=====Directors=====<br />
The Board has held regular meetings. All minutes can be accessed at https://wiki.ilovefreegle.org/Category:Freegle_Board_Minutes. Since November, the meetings were open to volunteers, with access details to the meeting being published on the Central group.<br />
<br />
'''Elected Directors serving on the Board this past year:'''<br />
*Jo Fisher - co-opted by Board in 2016, then elected in October 2017, re-elected November 2019<br />
*Cat Fletcher - elected February 2014, re-elected August 2015, October 2017 and November 2020<br />
*Dr David Greenfield - appointed November 2016, re-appointed 2017, 2018 and elected November 2019<br />
*Edward Hibbert - elected February 2014 and re-elected August 2015, November 2016 and October 2018<br />
*Craig Hilton - elected November 2020<br />
*Michael Hoeben - elected November 2020<br />
*Andy Ludlow - elected August 2015, re-elected October 2017 and November 2019<br />
*Deborah Moss - elected October 2017, re-elected November 2020<br />
*Ruth Willmore - elected November 2020<br />
The requirement for one third of serving elected Directors to stand down for this AGM has been fulfilled by Edward Hibbert (who reached the end of his term), Jo Fisher and Michael Hoeben.<br />
<br />
'''Freegle has the following Director roles:'''<br />
*Chair - Edward Hibbert<br />
*Company Secretary - Andy Ludlow<br />
*Director of Finance - Craig Hilton<br />
*Health and Safety Officer - currently vacant<br />
*Media Director - Cat Fletcher. Cat is also contracted by Freegle for national publicity and social media work.<br />
*Chief Technology Officer - Edward Hibbert. Edward is also contracted by Freegle for maintenance and development of our IT platform.<br />
<br />
'''Appointed Roles'''<br><br />
The Board is grateful to people in the following appointed roles:<br />
*Book-keeper - Jane Loveday<br />
*Returning Officers - Alison Redway, Jacky Barrett<br />
*Ombudsman - Kathy Stanley-Quist, Emma Shane. Emma is standing down but will stay on until the appointment of a replacement to ensure a smooth transition. Kathy is happy to continue.<br />
<br />
<br />
====TEAMS====<br />
The invaluable work done by local volunteers is supported by a number of national teams. The Board is very grateful to people who volunteer with these teams, and encourages other local volunteers to do so if they are able.<br />
<br />
=====New Groups=====<br />
The message from us once again is that we need help, we as a team are struggling even to train new members. There are several of us on the team who have been here some time but cannot now contribute very much at all, little more than voting on work completed by others. Enthusiastic new team members who are keen to learn, ask questions and dive in might allow others to step back and feel less guilty. <br />
The country is fairly well covered now although there is still room for more groups, and some of our work is redefining core areas for existing groups. There is a small amount of ongoing work to monitor the mailbox and deal with queries. We have a database which is a record of all groups launched since 2009. Some weeks there is little to do but if a case needs to be processed then it could take three to four hours spread over a couple of weeks depending on response times. The team works independently and cooperatively so we discuss and help each other out when possible.<br />
<br />
Our processes have been simplified recently as we can now ask about new groups as an announcement on Central rather than the time consuming process of identifying, contacting and awaiting replies from potentially affected or neighbouring groups. We are also hoping that some of the actual creation of new groups on ModTools can be simplified soon which will reduce the need for tedious copying and pasting of guidelines and so on.<br />
<br />
Please get in touch with freegle-newgroups@ilovefreegle.org if you can volunteer some help.<br />
There are now 308 Freegle groups, of which 17 are centrally run. In the twelve months to September 2021 we have handled:<br />
21 cases, of which:<br />
*9 were new groups launched:<br />
*5 Launched, run by local volunteers<br />
*4 Created to be run centrally<br />
*0 Groups merged from other networks<br />
*0 Groups moved over from other networks<br />
*12 cases resulted in no further action.<br />
<br />
There were 3 cases pending at the end of September, one has not completed an application form, one is a change of core area and the third is a new group working through the process with a caseworker<br />
<br />
As ever, we are very grateful to groups who respond quickly to our consultation emails and for the help given to us by the other Freegle teams<br />
<br />
The volunteers registered to the team are Ray, Mo, Ruth, Stuart, Alison, Roger, Jo, Saira, Christian, Tina and Wanda.<br />
<br />
=====Geeks=====<br />
The Geeks keep our IT systems running. Currently we have Edward Hibbert (develops the software, and does most of the system admin work), Chris Cant (mobile app, other sysadmin, wiki and Discourse). In the last year we have also had help from Jason Harris on visual aspects and accessibility, and from Tim Aldous on User Experience improvements. We use Slack to keep in touch. <br />
<br />
Most of the work this year has been on incremental usability improvements, job ads to generate income, and some behind the scenes upgrades. COVID-19 required quite a lot of changes, and also brought much increased activity - at times around twice our usual level:<br />
[[File:Board Report 2021.png|400px|Activing on Freegle]]<br />
<br />
That is a silver lining to the COVID-19 cloud, but has been challenging to support on the same hardware, and the site has been down for around two hours during the year. 99.98% availability is good considering our resources.<br />
<br />
We should be under no illusions. The web is extremely competitive and the pace of improvement is driven by multinationals with staggering budgets. Sites evolve - or they die, like Yahoo. Change is therefore necessary, but Freegle’s culture requires the platform to have flexibility and be designed collaboratively. This takes a lot of time, and can be exhausting for us as well as for other volunteers. <br />
<br />
Overall what we have is adequate, but not great. In the medium term we will not be able to keep up without more resources - Olio has 10 full time engineers, for example, and plans to expand to 35+ in the next year as it grows worldwide.<br />
<br />
There are 399 volunteers registered on the Discourse national discussion groups, with a fairly steady 150 topics per month. The wiki is also kept updated and is still regularly used.<br />
<br />
We are very grateful for all the volunteers who contribute to the Tech group - reporting problems, making suggestions, and testing changes. And thanks to Bytemark and Mythic Beasts for hosting.<br />
<br />
=====Central=====<br />
David and Kim help keep our main discussion forums running. <br />
<br />
For example: they check that members on our Forums are indeed Freegle Volunteers and offer help to any volunteers with Discourse.<br />
<br />
Our main wiki has lots of useful info on how to use Discourse: https://wiki.ilovefreegle.org/Discourse<br />
<br />
We changed our email to volunteersupport@ilovefreegle.org to reflect our support role for volunteers using Discourse<br />
<br />
=====Media=====<br />
'''Events attended''' – virtual and in person<br />
<br />
Very few opportunities during lockdowns but a more normal schedule of opportunities is emerging again now. <br />
<br />
About 20 outgoing events in past year:<br />
*6 live expert interviews on BBC Sussex Radio <br />
*Virtual film launch https://www.plasticbritain.com/ <br />
<br />
*2 episodes of Find It, Fix it, Flog it http://www.finditfixitflogit.com/ broadcast in August 2021 https://www.channel4.com/programmes/find-it-fix-it-flog-it/on-demand/59600-001 https://www.channel4.com/programmes/find-it-fix-it-flog-it/on-demand/69131-019 <br />
<br />
*Contributed to EU funded Horizon 2020 CIRCuIT project - circular economy https://cordis.europa.eu/project/id/821201.<br />
<br />
*4 x 1 hr online sessions for University of Brighton Summer School of Re-Construction https://blogs.brighton.ac.uk/schoolofreconstruction/programme/ <br />
<br />
*Presentation to Lewes Green Party (council leaders) zoom monthly meeting.<br />
<br />
*Rubbermaid Recycling Champions https://loverecycling.com/love-recycling-heroes/. Judge and official announcement video<br />
<br />
*Recycling and Waste Management Exhibition at NEC Birmingham<br />
**2 speaking slots about How Local Authorities can increase reuse and work with Freegle.<br />
**1st slot well attended but by wrong people. 2nd slot hopeless.<br />
**https://www.rwmexhibition.com/news/cumbria-council-and-freegle-making-reuse-count<br />
**The exhibition was 70% smaller than normal and not well-attended. Post-covid blues ☹<br />
<br />
*Construction Week Exhibition at NEC Birmingham<br />
**“There’s no such thing as waste” 1 hr talk/slot great attendance and response and Freegle plugged throughout.<br />
**https://www.ukconstructionweek.com/speakers/cat-fletcher <br />
<br />
*LARAC Local Authority Recycling Action Committee at Hilton Metropole Birmingham<br />
**Network for all council recycling officers and service contractors/suppliers to LAs. **https://www.laracconference.co.uk/conferencedayone <br />
<br />
*Chartered Institute of Waste Management "Resourcing the Future" conference in London<br />
**https://www.ciwm.co.uk/ciwm/events/resourcing-the-future/speakers.aspx<br />
<br />
*coming up later this month (Oct 2021)<br />
**PEA Awards - People and Environment **Achievement Awards London - I’m a judge for the awards https://www.peaawards.com/ <br />
<br />
*Panellist at Royal Institute Architects Declare Built Environment Summit for COP26<br />
**https://www.architecture.com/whats-on/built-environment-summit-2021 <br />
<br />
*Official launch of the UK’s biggest Reuse Depot in Manchester. <br />
**This facility is based on Cat’s consultation work for Suez in 2019. <br />
**No link for actual depot yet as not launched but part of this initiative https://recycleforgreatermanchester.com/renew/<br />
<br />
=====Info=====<br />
The national mailbox info@ilovefreegle.org has been looked after this year by Jacky, now joined by Angelika. Between us we have handled nearly 1000 conversations during this last year, an increase of c.40% on the same period a year ago.<br />
<br />
The range of work is interesting and the majority of contacts are from lovely people. We answer questions about Freegle procedures from volunteers and members, and queries from overseas and other organisations, we thank people for donations and help with the occasional complaint from local members. <br />
<br />
It seems appropriate here to thank Wanda for her work here in previous years. She also worked tirelessly as a Mentor and Caretaker, manned the Support mailbox, was part of the Central group Moderators and of course ran her own local group in Luton. We miss her and wish her all the best.<br />
<br />
=====Support=====<br />
Freegle Support is available to any one who cares to write in so we hear from all kinds of people from the expert to the bewildered. Not everyone explains their problem clearly or politely but we try to help regardless. <br />
<br />
This last year, the team has consisted of Jacky and Dee and more recently Angelika who is proving a great help. We acknowledge, with many thanks, the assistance we get from Edward and Chris.<br />
<br />
Christian also contributes, monitoring the people who report Freegle mail as junk. Too many of these makes Freegle appear spammy to the internet service providers like Yahoo.co.uk so he contacts any that do it regularly and asks them to stop. <br />
<br />
The pandemic increased Freegle traffic and as could be expected the messages to Support increased as well to about 3500 from 2000 last year. <br />
Still we would like to hear from more of you. Some moderators use our services regularly, others never. We are happy to help.<br />
<br />
=====Chit Chat=====<br />
ChitChat has been ticking over quite peacefully needing a minimum amount of moderation. <br />
<br />
We have only had a few reports over the year. Most call for an explanation that the rules on ChitChat are more relaxed. We contact the reporting member each time as a courtesy. <br />
<br />
A couple of members have used ChitChat when they've had problems with group posting, these have been connected with their local volunteers and/or Support.<br />
<br />
Maybe there has been an increase in people who are in a more desperate situation, when that happens we try and point them to local support/charities. <br />
<br />
We have seen a few introductions on ChitChat from new members commenting how pleased they are to have found Freegle and how they wish they had discovered it sooner. It reminds us that there are still so many people who don't know Freegle exists and that we need to tell as many people about it as possible, and also that we need to make sure new members feel welcome.<br />
<br />
=====Mentors=====<br />
The mentor team has increased to 15 this year and although we have 86 groups currently on the caretaker list, we are coping with that well.<br />
We are continuing to find new homes for groups, but we gain them as fast as we rehome them and it is a slow process. We have rehomed 11 groups, but one moderator we trained gave the group back to us because she didn’t like us allowing some posts. We have trained 12 new moderators since last September and 21 groups have a mentor on board to help the owners with keeping messages cleared and to help with any problems they may run up against. <br />
<br />
=====Spammer Checking Team=====<br />
Sadly Freegle suffers attempted attacks by spammers along with other organisations and individuals. The internet is unfortunately a very convenient and easy way for them to do this.<br />
<br />
Some central safeguards have very usefully been put in place by Edward to identify potentially harmful communications and posts but dubious posts and communications can still occur.<br />
<br />
Courier spam used to be the most common problem. A desirable item would be offered then a member would reply only to be told that they had moved some distance away but the item could be couriered to them at a cost. The item probably never existed. Worry words will often be highlighted in chat checking and post checking so that members are not put at financial risk.<br />
<br />
When a moderator identifies a potential problem member or message then they submit a spam report. This is then reviewed thoroughly by the Spammer Checking Team. If it is a valid submission then the email address is added to the list of Confirmed Spammers. Otherwise the reporting moderator is informed of the reason for the submission being rejected.<br />
<br />
During such investigation it is sometimes possible to identify very similar emails - e.g. name1@, name2@, name3@ - which can enable us to identify problem email addresses and block them before they are used maliciously.<br />
<br />
It seems to be a fairly regular practice by spammers to send sales or invoice spam to group volunteer addresses. It is unclear what they intend to achieve with this as moderators should be very wary of such doubtful messages.<br />
<br />
The outcome of each investigation is recorded in our mailbox for an historical record. Additionally the reporting moderator is advised of the outcome for their information. There have been in excess of 485 spammers recorded since January.<br />
<br />
=====Councils and Partnerships=====<br />
Our work with councils has continued to gather momentum this year and we are regularly being contacted directly by officers asking to work with us. Many councils have also maintained a good existing relationship with us. We made a great effort to respond to the government's consultation for the Waste Prevention Programme for England, requesting better metrics, targets and focus on reuse.<br />
This year we have been joined by Anna, who is working with Natalie on councils and partnerships. Anna also has a background in waste management and since joining Freegle has written case studies, enhanced several sections of our toolkit pages and revamped our regular newsletter which has been rebranded as 'Freegle Bites'. This now goes out to our database of around 130 council officers once a month. We have had much more engagement with the newsletter and have recently noticed that this has been directly responsible for a number of local authorities approaching us for more information, data and sponsorship.<br />
<br />
Sponsorship has continued to go well and we now receive sponsorship of various amounts from Buckinghamshire Council, Essex County Council, Lancaster City Council in partnership with Blackpool Council, Lancashire County Council, Bassetlaw District Council and we have recently been approached by the Somerset Waste Partnership about potentially sponsoring their groups. For financial reasons at the councils we sadly lost funding from Hampshire, Lewes-Eastbourne Council and Westminster City Council - although the officer at Westminster is still keen to work with us and may well renew the sponsorship at some point.<br />
<br />
Anna and Natalie have been working on a new strategy for engaging with Councillors. As the senior members of councils, with the ability to direct funding, we feel that they are the best route into many local authorities. A cross referencing exercise of those that have declared Climate Emergencies has also narrowed down our list of those to approach first. They have also been looking at how to improve our offer to councils, retain sponsorship and how we run our on-boarding process.<br />
<br />
We are now working in Lambeth with ReLondon (a partnership between the Mayor of London and London's local authorities) as part of their latest flats project which aims to increase recycling and reduce waste on several estates in the borough. This project is likely to give us the good credibility to work on similar projects with other councils and we already have interest from the London Borough of Sutton to do so.<br />
We have applied for a few more funding opportunities this year, notably the National Lottery Climate Action Fund. With lots of input from Chris Cant and Cumbria County Council we put in what we thought was a great application to provide collection and delivery service in Cumbria. There was an overwhelming amount of competition for the fund and we missed out; but we do now have an application that we plan to replicate for other funds in the future. More positively, we won £750 from the Arnold Clarke Fund and £400 from the Neighbourly RSA fund, the latter of which we are spending on overhauling our image library - something that we hope will prove to be a useful addition to our offering to councils and other partners.<br />
<br />
In other partnerships news, we have continued to make small in-roads in the social housing sector including writing an industry magazine article, partnering with a tech company to integrate Freegle into housing management systems, have a few 'warm' leads with housing officers and are pulling together an information sheet for social housing providers to show them how Freegle can help. We are also partnering with the homelessness charity, Emmaus in Bedfordshire.<br />
<br />
Saving the best news until last, we have been shortlisted for a LARAC (Local Authority Recycling Advisory Committee) Award in partnership and for our work with Essex County Council. This is quite a prestigious award to win and so we have our fingers crossed!<br />
<br />
<br />
====FINANCE REPORT====<br />
see [[Finance Report 2021]]<br />
<br />
<br />
====WORKING GROUPS====<br />
Working groups are where we discuss how Freegle should run. We currently have a Funding Group, Development Group and Tech Group. All volunteers are welcome to join these groups and their remits are available on the Freegle Wiki.<br />
The Board would like to express its thanks to the people who participate in those groups, and also the coordinators who keep them running.<br />
<br />
=====Tech=====<br />
Tech is the group for more technical queries, raising bugs, or discussion of how the site should behave. It is a crucial and valuable part of Freegle’s culture that we can discuss what we should. Sometimes we don’t all agree, and designing a website by committee is not an easy thing to do. But the end result is better for all of our involvement.<br />
<br />
=====Development=====<br />
Discussions are sometimes contentious but always interesting. Freegle aims for transparency and opportunity to get participation from all volunteers, but sadly there is only a small number of volunteers that participate in this group. The flip side of being very open and still wanting autonomy, though, is that it can hamper decisions or motivation for change.<br />
<br />
We have discussed/decided this past year:<br />
*Board Observers: Scrapped the requirement for Board Observers on national groups and teams.<br />
*Working Groups Procedure : Changed to reflect current practices. <br />
*Caretaker Group Mod Recruitment: More emphasis added on encouraging participation rather than purely moderation.<br />
*Abandoned Groups Procedure: Processes have been streamlined. <br />
*Affiliation Procedure: Amended to make the consultation process less onerous<br />
*Safeguarding Volunteers: We focussed on how to keep in touch with volunteers who might have drifted away, which has resulted in a forthcoming Modtools trial of highlighting ‘absent’ volunteers to a local team, so appropriate action can be taken if needed.<br />
*Best Practice Review: Updated guidance added including not being acceptable for one community to ask a member to leave another community, and a detailed look at local rules which ModTools can use to flag up group specific ‘worry words/phrases’.<br />
*Mod Notes Protocol: A new feature on Modtools is being implemented to encourage groups to review notes left about members. <br />
*Wiki: To encourage more awareness of the wiki, a monthly report is posted on Central cataloguing recent changes, a page counter has been added to see which pages are accessed and more links to the wiki from Modtools have been added.<br />
<br />
<br />
====THANKS====<br />
The Board would like to thank Andrew Trusty of Trashnothing for providing an alternative interface which is popular with members.<br><br />
And most importantly, every local volunteer for giving their time, passion and care to their communities to enable freegling throughout the UK.<br />
<br />
<br />
====DECLARATION====<br />
The Directors declare that they have approved the report above. Signed on behalf of the Directors of Freegle Ltd:<br><br />
Edward Hibbert<br><br />
Chairman<br><br />
Date 17th October 2021<br />
<br />
<br />
<br />
<br />
<br />
Links:<br />
*[[AGM 2021]]<br />
*[[AGM 2021 Agenda]]<br />
[[category:AGM 2021]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Board_Annual_Report_2021&diff=52541Board Annual Report 20212021-10-13T20:37:15Z<p>Dee: /* Legal Structure */ membership numbers updated</p>
<hr />
<div>=== FREEGLE LIMITED ANNUAL REPORT FROM OCTOBER 2020 – SEPTEMBER 2021 ===<br />
<br />
==== DIRECTORS’ REPORT ====<br />
Last year was the year COVID-19 hit; this year is the year that we’ve got used to it. It’s clear that people have turned to Freegle (and other services like ours) in greater numbers - at times we have been twice as busy - either because they have more time, or greater need. It is lovely that we can help, and the Board is grateful for all the volunteers who have made that possible. We need to try to retain and build on this.<br />
<br />
As in previous years, there are key areas (IT, media, work with councils) for which we cannot find enough volunteers and therefore pay for services. In historical terms, we have done well this year (see Finance Report below). But we only exist because we are lucky enough to find people with suitable skills prepared to work for below market rates, and we don’t have enough of them.<br />
<br />
This is not a long-term sustainable situation. We need to find new ways to attract different volunteers, which may be uncomfortable. We also need to continue to try to secure our monetary income, even though we don’t like talking about money. <br />
<br />
Overall, though, we continue to be amazing. Thank you.<br />
<br />
==== AUDIT ====<br />
see [[Finance Report 2021]]<br />
<br />
====GOVERNANCE====<br />
=====Legal Structure=====<br />
Freegle is an Industrial and Provident society, and full details of our registration are at https://mutuals.fca.org.uk/Search/Society/9593. Our Rules are at [[Rules]]. Freegle is also registered as a charity with HMRC (ref. XT32865).<br />
Eight members have joined this year so there are now 148. (To be updated at the last minute as we hope for a few more by the time of the 2021 AGM)<br />
All volunteers are eligible to become Members. The Board encourages people to do so in time for the AGM because this gives them the right to vote for resolutions and directors. This is the application form [[https://docs.google.com/forms/d/e/1FAIpQLSdPED0PNzKMK7yk4qpTe8nbKX-IFvpk1espP_27iRpn_dfmew/viewform]]. Members are eligible for a free copy of Microsoft Office Professional.<br />
<br />
=====Directors=====<br />
The Board has held regular meetings. All minutes can be accessed at https://wiki.ilovefreegle.org/Category:Freegle_Board_Minutes. Since November, the meetings were open to volunteers, with access details to the meeting being published on the Central group.<br />
<br />
'''Elected Directors serving on the Board this past year:'''<br />
*Jo Fisher - co-opted by Board in 2016, then elected in October 2017, re-elected November 2019<br />
*Cat Fletcher - elected February 2014, re-elected August 2015, October 2017 and November 2020<br />
*Dr David Greenfield - appointed November 2016, re-appointed 2017, 2018 and elected November 2019<br />
*Edward Hibbert - elected February 2014 and re-elected August 2015, November 2016 and October 2018<br />
*Craig Hilton - elected November 2020<br />
*Michael Hoeben - elected November 2020<br />
*Andy Ludlow - elected August 2015, re-elected October 2017 and November 2019<br />
*Deborah Moss - elected October 2017, re-elected November 2020<br />
*Ruth Willmore - elected November 2020<br />
The requirement for one third of serving elected Directors to stand down for this AGM has been fulfilled by Edward Hibbert (who reached the end of his term), Jo Fisher and Michael Hoeben.<br />
<br />
'''Freegle has the following Director roles:'''<br />
*Chair - Edward Hibbert<br />
*Company Secretary - Andy Ludlow<br />
*Director of Finance - Craig Hilton<br />
*Health and Safety Officer - currently vacant<br />
*Media Director - Cat Fletcher. Cat is also contracted by Freegle for national publicity and social media work.<br />
*Chief Technology Officer - Edward Hibbert. Edward is also contracted by Freegle for maintenance and development of our IT platform.<br />
<br />
'''Appointed Roles'''<br><br />
The Board is grateful to people in the following appointed roles:<br />
*Book-keeper - Jane Loveday<br />
*Returning Officers - Alison Redway, Jacky Barrett<br />
*Ombudsman - Kathy Stanley-Quist, Emma Shane. Emma is standing down but will stay on until the appointment of a replacement to ensure a smooth transition. Kathy is happy to continue.<br />
<br />
<br />
====TEAMS====<br />
The invaluable work done by local volunteers is supported by a number of national teams. The Board is very grateful to people who volunteer with these teams, and encourages other local volunteers to do so if they are able.<br />
<br />
=====New Groups=====<br />
The message from us once again is that we need help, we as a team are struggling even to train new members. There are several of us on the team who have been here some time but cannot now contribute very much at all, little more than voting on work completed by others. Enthusiastic new team members who are keen to learn, ask questions and dive in might allow others to step back and feel less guilty. <br />
The country is fairly well covered now although there is still room for more groups, and some of our work is redefining core areas for existing groups. There is a small amount of ongoing work to monitor the mailbox and deal with queries. We have a database which is a record of all groups launched since 2009. Some weeks there is little to do but if a case needs to be processed then it could take three to four hours spread over a couple of weeks depending on response times. The team works independently and cooperatively so we discuss and help each other out when possible.<br />
<br />
Our processes have been simplified recently as we can now ask about new groups as an announcement on Central rather than the time consuming process of identifying, contacting and awaiting replies from potentially affected or neighbouring groups. We are also hoping that some of the actual creation of new groups on ModTools can be simplified soon which will reduce the need for tedious copying and pasting of guidelines and so on.<br />
<br />
Please get in touch with freegle-newgroups@ilovefreegle.org if you can volunteer some help.<br />
There are now 308 Freegle groups, of which 17 are centrally run. In the twelve months to September 2021 we have handled:<br />
21 cases, of which:<br />
*9 were new groups launched:<br />
*5 Launched, run by local volunteers<br />
*4 Created to be run centrally<br />
*0 Groups merged from other networks<br />
*0 Groups moved over from other networks<br />
*12 cases resulted in no further action.<br />
<br />
There were 3 cases pending at the end of September, one has not completed an application form, one is a change of core area and the third is a new group working through the process with a caseworker<br />
<br />
As ever, we are very grateful to groups who respond quickly to our consultation emails and for the help given to us by the other Freegle teams<br />
<br />
The volunteers registered to the team are Ray, Mo, Ruth, Stuart, Alison, Roger, Jo, Saira, Christian, Tina and Wanda.<br />
<br />
=====Geeks=====<br />
The Geeks keep our IT systems running. Currently we have Edward Hibbert (develops the software, and does most of the system admin work), Chris Cant (mobile app, other sysadmin, wiki and Discourse). In the last year we have also had help from Jason Harris on visual aspects and accessibility, and from Tim Aldous on User Experience improvements. We use Slack to keep in touch. <br />
<br />
Most of the work this year has been on incremental usability improvements, job ads to generate income, and some behind the scenes upgrades. COVID-19 required quite a lot of changes, and also brought much increased activity - at times around twice our usual level:<br />
[[File:Board Report 2021.png|400px|Activing on Freegle]]<br />
<br />
That is a silver lining to the COVID-19 cloud, but has been challenging to support on the same hardware, and the site has been down for around two hours during the year. 99.98% availability is good considering our resources.<br />
<br />
We should be under no illusions. The web is extremely competitive and the pace of improvement is driven by multinationals with staggering budgets. Sites evolve - or they die, like Yahoo. Change is therefore necessary, but Freegle’s culture requires the platform to have flexibility and be designed collaboratively. This takes a lot of time, and can be exhausting for us as well as for other volunteers. <br />
<br />
Overall what we have is adequate, but not great. In the medium term we will not be able to keep up without more resources - Olio has 10 full time engineers, for example, and plans to expand to 35+ in the next year as it grows worldwide.<br />
<br />
There are 399 volunteers registered on the Discourse national discussion groups, with a fairly steady 150 topics per month. The wiki is also kept updated and is still regularly used.<br />
<br />
We are very grateful for all the volunteers who contribute to the Tech group - reporting problems, making suggestions, and testing changes. And thanks to Bytemark and Mythic Beasts for hosting.<br />
<br />
=====Central=====<br />
David and Kim help keep our main discussion forums running. <br />
<br />
For example: they check that members on our Forums are indeed Freegle Volunteers and offer help to any volunteers with Discourse.<br />
<br />
Our main wiki has lots of useful info on how to use Discourse: https://wiki.ilovefreegle.org/Discourse<br />
<br />
We changed our email to volunteersupport@ilovefreegle.org to reflect our support role for volunteers using Discourse<br />
<br />
=====Media=====<br />
To be added<br />
<br />
=====Info=====<br />
The national mailbox info@ilovefreegle.org has been looked after this year by Jacky, now joined by Angelika. Between us we have handled nearly 1000 conversations during this last year, an increase of c.40% on the same period a year ago.<br />
<br />
The range of work is interesting and the majority of contacts are from lovely people. We answer questions about Freegle procedures from volunteers and members, and queries from overseas and other organisations, we thank people for donations and help with the occasional complaint from local members. and of course ran her own local group in Luton. We miss her and wish her all the best.<br />
<br />
=====Support=====<br />
Freegle Support is available to any one who cares to write in so we hear from all kinds of people from the expert to the bewildered. Not everyone explains their problem clearly or politely but we try to help regardless. <br />
<br />
This last year, the team has consisted of Jacky and Dee and more recently Angelika who is proving a great help. We acknowledge, with many thanks, the assistance we get from Edward and Chris.<br />
<br />
Christian also contributes, monitoring the people who report Freegle mail as junk. Too many of these makes Freegle appear spammy to the internet service providers like Yahoo.co.uk so he contacts any that do it regularly and asks them to stop. <br />
<br />
The pandemic increased Freegle traffic and as could be expected the messages to Support increased as well to about 3500 from 2000 last year. <br />
Still we would like to hear from more of you. Some moderators use our services regularly, others never. We are happy to help.<br />
<br />
=====Chit Chat=====<br />
ChitChat has been ticking over quite peacefully needing a minimum amount of moderation. <br />
<br />
We have only had a few reports over the year. Most call for an explanation that the rules on ChitChat are more relaxed. We contact the reporting member each time as a courtesy. <br />
<br />
A couple of members have used ChitChat when they've had problems with group posting, these have been connected with their local volunteers and/or Support.<br />
<br />
Maybe there has been an increase in people who are in a more desperate situation, when that happens we try and point them to local support/charities. <br />
<br />
We have seen a few introductions on ChitChat from new members commenting how pleased they are to have found Freegle and how they wish they had discovered it sooner. It reminds us that there are still so many people who don't know Freegle exists and that we need to tell as many people about it as possible, and also that we need to make sure new members feel welcome.<br />
<br />
=====Mentors=====<br />
The mentor team has increased to 15 this year and although we have 86 groups currently on the caretaker list, we are coping with that well.<br />
We are continuing to find new homes for groups, but we gain them as fast as we rehome them and it is a slow process. We have rehomed 11 groups, but one moderator we trained gave the group back to us because she didn’t like us allowing some posts. We have trained 12 new moderators since last September and 21 groups have a mentor on board to help the owners with keeping messages cleared and to help with any problems they may run up against. <br />
<br />
=====Spammer Checking Team=====<br />
Sadly Freegle suffers attempted attacks by spammers along with other organisations and individuals. The internet is unfortunately a very convenient and easy way for them to do this.<br />
<br />
Some central safeguards have very usefully been put in place by Edward to identify potentially harmful communications and posts but dubious posts and communications can still occur.<br />
<br />
Courier spam used to be the most common problem. A desirable item would be offered then a member would reply only to be told that they had moved some distance away but the item could be couriered to them at a cost. The item probably never existed. Worry words will often be highlighted in chat checking and post checking so that members are not put at financial risk.<br />
<br />
When a moderator identifies a potential problem member or message then they submit a spam report. This is then reviewed thoroughly by the Spammer Checking Team. If it is a valid submission then the email address is added to the list of Confirmed Spammers. Otherwise the reporting moderator is informed of the reason for the submission being rejected.<br />
<br />
During such investigation it is sometimes possible to identify very similar emails - e.g. name1@, name2@, name3@ - which can enable us to identify problem email addresses and block them before they are used maliciously.<br />
<br />
It seems to be a fairly regular practice by spammers to send sales or invoice spam to group volunteer addresses. It is unclear what they intend to achieve with this as moderators should be very wary of such doubtful messages.<br />
<br />
The outcome of each investigation is recorded in our mailbox for an historical record. Additionally the reporting moderator is advised of the outcome for their information. There have been in excess of 485 spammers recorded since January.<br />
<br />
=====Councils and Partnerships=====<br />
Our work with councils has continued to gather momentum this year and we are regularly being contacted directly by officers asking to work with us. Many councils have also maintained a good existing relationship with us. We made a great effort to respond to the government's consultation for the Waste Prevention Programme for England, requesting better metrics, targets and focus on reuse.<br />
This year we have been joined by Anna, who is working with Natalie on councils and partnerships. Anna also has a background in waste management and since joining Freegle has written case studies, enhanced several sections of our toolkit pages and revamped our regular newsletter which has been rebranded as 'Freegle Bites'. This now goes out to our database of around 130 council officers once a month. We have had much more engagement with the newsletter and have recently noticed that this has been directly responsible for a number of local authorities approaching us for more information, data and sponsorship.<br />
<br />
Sponsorship has continued to go well and we now receive sponsorship of various amounts from Buckinghamshire Council, Essex County Council, Lancaster City Council in partnership with Blackpool Council, Lancashire County Council, Bassetlaw District Council and we have recently been approached by the Somerset Waste Partnership about potentially sponsoring their groups. For financial reasons at the councils we sadly lost funding from Hampshire, Lewes-Eastbourne Council and Westminster City Council - although the officer at Westminster is still keen to work with us and may well renew the sponsorship at some point.<br />
<br />
Anna and Natalie have been working on a new strategy for engaging with Councillors. As the senior members of councils, with the ability to direct funding, we feel that they are the best route into many local authorities. A cross referencing exercise of those that have declared Climate Emergencies has also narrowed down our list of those to approach first. They have also been looking at how to improve our offer to councils, retain sponsorship and how we run our on-boarding process.<br />
<br />
We are now working in Lambeth with ReLondon (a partnership between the Mayor of London and London's local authorities) as part of their latest flats project which aims to increase recycling and reduce waste on several estates in the borough. This project is likely to give us the good credibility to work on similar projects with other councils and we already have interest from the London Borough of Sutton to do so.<br />
We have applied for a few more funding opportunities this year, notably the National Lottery Climate Action Fund. With lots of input from Chris Cant and Cumbria County Council we put in what we thought was a great application to provide collection and delivery service in Cumbria. There was an overwhelming amount of competition for the fund and we missed out; but we do now have an application that we plan to replicate for other funds in the future. More positively, we won £750 from the Arnold Clarke Fund and £400 from the Neighbourly RSA fund, the latter of which we are spending on overhauling our image library - something that we hope will prove to be a useful addition to our offering to councils and other partners.<br />
<br />
In other partnerships news, we have continued to make small in-roads in the social housing sector including writing an industry magazine article, partnering with a tech company to integrate Freegle into housing management systems, have a few 'warm' leads with housing officers and are pulling together an information sheet for social housing providers to show them how Freegle can help. We are also partnering with the homelessness charity, Emmaus in Bedfordshire.<br />
<br />
Saving the best news until last, we have been shortlisted for a LARAC (Local Authority Recycling Advisory Committee) Award in partnership and for our work with Essex County Council. This is quite a prestigious award to win and so we have our fingers crossed!<br />
<br />
<br />
====FINANCE REPORT====<br />
see [[Finance Report 2021]]<br />
<br />
<br />
====WORKING GROUPS====<br />
Working groups are where we discuss how Freegle should run. We currently have a Funding Group, Development Group and Tech Group. All volunteers are welcome to join these groups and their remits are available on the Freegle Wiki.<br />
The Board would like to express its thanks to the people who participate in those groups, and also the coordinators who keep them running.<br />
<br />
=====Tech=====<br />
Tech is the group for more technical queries, raising bugs, or discussion of how the site should behave. It is a crucial and valuable part of Freegle’s culture that we can discuss what we should. Sometimes we don’t all agree, and designing a website by committee is not an easy thing to do. But the end result is better for all of our involvement.<br />
<br />
=====Development=====<br />
Discussions are sometimes contentious but always interesting. Freegle aims for transparency and opportunity to get participation from all volunteers, but sadly there is only a small number of volunteers that participate in this group. The flip side of being very open and still wanting autonomy, though, is that it can hamper decisions or motivation for change.<br />
<br />
We have discussed/decided this past year:<br />
*Board Observers: Scrapped the requirement for Board Observers on national groups and teams.<br />
*Working Groups Procedure : Changed to reflect current practices. <br />
*Caretaker Group Mod Recruitment: More emphasis added on encouraging participation rather than purely moderation.<br />
*Abandoned Groups Procedure: Processes have been streamlined. <br />
*Affiliation Procedure: Amended to make the consultation process less onerous<br />
*Safeguarding Volunteers: We focussed on how to keep in touch with volunteers who might have drifted away, which has resulted in a forthcoming Modtools trial of highlighting ‘absent’ volunteers to a local team, so appropriate action can be taken if needed.<br />
*Best Practice Review: Updated guidance added including not being acceptable for one community to ask a member to leave another community, and a detailed look at local rules which ModTools can use to flag up group specific ‘worry words/phrases’.<br />
*Mod Notes Protocol: A new feature on Modtools is being implemented to encourage groups to review notes left about members. <br />
*Wiki: To encourage more awareness of the wiki, a monthly report is posted on Central cataloguing recent changes, a page counter has been added to see which pages are accessed and more links to the wiki from Modtools have been added.<br />
<br />
<br />
====THANKS====<br />
The Board would like to thank Andrew Trusty of Trashnothing for providing an alternative interface which is popular with members.<br><br />
And most importantly, every local volunteer for giving their time, passion and care to their communities to enable freegling throughout the UK.<br />
<br />
<br />
====DECLARATION====<br />
The Directors declare that they have approved the report above. Signed on behalf of the Directors of Freegle Ltd:<br><br />
Edward Hibbert<br><br />
Chairman<br><br />
Date 17th October 2021<br />
<br />
<br />
<br />
<br />
<br />
Links:<br />
*[[AGM 2021]]<br />
*[[AGM 2021 Agenda]]<br />
[[category:AGM 2021]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Medicine,_Drugs&diff=52210Medicine, Drugs2021-07-19T16:38:34Z<p>Dee: Typo</p>
<hr />
<div>This is a sample message you could use to send to a member offering drugs or medicines:<br />
<br />
<br />
<br />
Dear Freegle member<br />
<br />
Your recent message offered medicine to our members. <br />
<br />
I am sorry but we are not allowed to accept drugs on any Freegle groups.<br />
<br />
This includes legal drugs as well as illegal, human or animal, even over the counter medicines.<br />
<br />
Thank you for considering us though.<br />
<br />
Kind regards<br><br />
$myname<br><br />
$groupname<br />
<br />
<br />
Links:<br />
*[[Sample Messages]]<br />
*[[Drugs Medicines and Supplements]]<br />
<br />
[[category:Sample Messages]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Freestock&diff=52064Freestock2021-02-22T16:13:49Z<p>Dee: </p>
<hr />
<div>'''FreeStock is a bunch of volunteers getting together in a field for a bit of a blather. So far it's happened from the summers of 2009 to 2019. Another is planned for 2020.<br />
<br />
<br />
Further details can be found at https://discourse.ilovefreegle.org/c/freestock<br />
<br />
====2020====<br />
<br />
Cancelled due to Corona Virus.<br />
<br />
====2019====<br />
<br />
Back to Hertfordshire in July where we benefited from a glamping tent booked by one of the party. Two new dogs visited in the company of Freegle's Havering moderator.<br />
<br />
====2018====<br />
<br />
Held in August at Clitheroe in an attempt to increase attendance from the north of the British Isles. This was only partially successful though it was a pleasure to meet three people (and one dog) who had not been before.<br />
It’s a lovely little town, and we enjoyed ourselves despite the traditional Lancashire weather.<br />
<br />
====2017====<br />
Held in Hertford on the weekend of 12th and 13th August.<br />
<br />
====2016====<br />
<br />
Freestock 2016 was held on 15th-18th July and the venue once again was Hertford <br />
<br />
====2015====<br />
<br />
FreeStock 2015 was held from Friday the 17th of July from 4.30pm until Sunday the 19th at the Hertford Campsite: http://www.campingandcaravanningclub.co.uk/campsites/uk/hertfordshire/hertford/hertford<br />
<br />
====2014====<br />
<br />
FreeStock 2014 was held from Friday the 18th of July from 4.30pm until 10am on Tuesday the 21st of July. The location was the Hertford Campsite.<br />
<br />
====2013====<br />
<br />
Freestock 2013 was held on 9th, 10th 11th & 12th August 2013 at Beechwood Park, Elvaston, Derby, DE72 3EQ<br />
<br />
====2012====<br />
<br />
Freesock 2012 was held from Friday 3rd August to Sunday 12th August, at Beechwood Park, Elvaston, Derby.<br />
<br />
====2011====<br />
<br />
Held at Beechwood Park, Elvaston, Derby on 8th - 10th July 2011.<br />
<br />
====2010====<br />
<br />
Freestock was held at Baggeridge Country Park nr Birmingham, Friday 9th to Sunday 11th July 2010. It was a mainly Freegle event, but other moderator friends were also invited and attended.<br />
<br />
====2009====<br />
<br />
The inaugural Freestock was held at Baggeridge Country Park, Gospel End, Sedley, Dudley, West Midands, DY3 4HB. <br />
<br />
At that time, it was planned as a Freecycle event but, in the time between the planning and the event, difficulties were becoming very apparent in the UK with Freecycle. Deron was invited but didn't attend, despite having his expenses offered to be paid. <br />
<br />
<br />
<br />
Back to [[Recruiting, Training and Retaining]] <br />
<br />
[[Category:Events_and_Awards]] [[Category:Recruit/Train/Retain]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:QR_scan_me.png&diff=51125File:QR scan me.png2019-11-25T18:32:50Z<p>Dee: Dee uploaded a new version of File:QR scan me.png</p>
<hr />
<div></div>Deehttps://wiki.ilovefreegle.org/index.php?title=Freestock&diff=50251Freestock2019-08-08T16:42:39Z<p>Dee: update</p>
<hr />
<div>FreeStock is a bunch of volunteers getting together in a field for a bit of a blather. So far it's happened eight times, in the summers of 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 and 2017. Another planned for 2018.<br />
<br />
Further details can be found at https://groups.yahoo.com/neo/groups/FreeStock-Cafe/info<br />
<br />
====2020====<br />
<br />
Planning is being discussed on the [https://groups.yahoo.com/neo/groups/FreeStock-Cafe/info Freestock Cafe]<br />
<br />
====2019====<br />
<br />
Back to Hertfordshire in July where we benefited from a glamping tent booked by one of the party. Two new dogs visited in the company of Freegle's Havering moderator.<br />
<br />
====2018====<br />
<br />
Held in August at Clitheroe in an attempt to increase attendance from the north of the British Isles. This was only partially successful though it was a pleasure to meet three people (and one dog) who had not been before.<br />
It’s a lovely little town, and we enjoyed ourselves despite the traditional Lancashire weather.<br />
<br />
====2017====<br />
Held in Hertford on the weekend of 12th and 13th August. See below for information about the venue, as it was decided to use it again for this year.<br />
<br />
Drop in and visit for a short while, or stay longer either on the campsite or at nearby accommodation. If you are booking on the site please say you are part of Jean Quinn's party and quote Ref 16275408.<br />
<br />
====2016====<br />
<br />
'''This year, 2016, it is being held on 15th-18th July''' and the '''venue once again is Hertford''' <br />
<br />
It is local to Train stations, and not too far from London.<br />
<br />
You can book for a night or longer, or just visit and stay for a day.<br />
<br />
It is suitable for wheelchairs.<br />
<br />
'''FreeStock 2016''' is being held from 4.30pm on Friday the 15th of July until Monday the 18th, although if you’d just like to pop along for a few hours to chat you will be most welcome. <br />
<br />
It is an informal social get-together for volunteers from all reuse groups (Freegle, Freecycle & others), and their families and friends. If you know volunteers who are not on Central, or those from other recycling networks, please do invite them along. <br />
<br />
There are B&B’s and hotels nearby in and around Hertford if camping doesn't appeal. You can get accommodation information from Hertford Tourist Information or Trip Advisor.<br />
<br />
''' Camping'''<br />
<br />
The site is beautiful, with excellent facilities including disabled access. <br />
It has some "Glamping tents" that are set up for you. <br />
<br />
All you need to know is on the FreeStock Cafe (https://groups.yahoo.com/neo/groups/FreeStock-Cafe/info). If it isn’t, then please just ask on there. <br />
<br />
Day visitors will be warmly welcomed and there is no cost for them.<br />
<br />
Campers, please book direct and say that you are with the group booked by Dee Moss so that they can put us all in the same area.<br />
<br />
'''Travelling'''<br />
<br />
Hertford is easy to get to as it has two railway stations (Hertford North is 35 mins from London Kings Cross, Hertford East is for Liverpool Street trains)<br />
It is also near to major routes, so from the south take the M25 and then the A1M or the A10 North for 10 mins to the junctions for Hertford. If approaching from the North get to the A1M and turn off at Hatfield along the A414 to Hertford.<br />
<br />
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Back to [[Recruiting, Training and Retaining]] <br />
<br />
[[Category:Events_and_Awards]] [[Category:Recruit/Train/Retain]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Spammers&diff=50104Spammers2019-05-29T17:56:15Z<p>Dee: Add cross reference to http://wiki.ilovefreegle.org/ModTools</p>
<hr />
<div>Spam is the Internet equivalent of junk mail - email you didn't ask for, and probably don't want. Freegle members will often have their own spam filters to detect and remove spam. <br />
<br />
<br />
With the introduction of Freegle Direct Version 3, filters intercept most spam. <br />
<br />
Messages which might be spam appear in ModTools for review.<br />
<br />
Instructions about how to treat these, and the legal framework are visible on the page, or if not, can be seen by clicking the Show help button.<br />
<br />
<br />
Suspect email addresses can be reported in mod tools, using the Spammer button<br />
<br />
<br />
[https://wiki.ilovefreegle.org/ModTools Fuller details about possible SPAM Posts and people SPAMMING] <br />
<br />
Back to [[Specific Problems]] or [[How To Deal With]] <br />
<br />
[[Category:Specific_Problems]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Facebook_-_2018&diff=49949Facebook - 20182019-03-10T20:08:10Z<p>Dee: /* Create a Facebook page */</p>
<hr />
<div><br />
= Create a Facebook page=<br />
In Facebook, at the bottom of the menu on the left on your Home page, under create, select page.<br />
:Select cause or community.<br />
:Add the title of the page<br />
:Click get started.<br />
:Upload a profile picture, usually a group logo. <br />
:Upload a cover photo, usually a local ‘photo or a Freegle logo on green background. The page is created.<br />
<br />
:Select the learn more button.<br />
:Select contact you.<br />
:Select ‘ sign up’, then Next.<br />
:Add the website link http://freegle.in/groupname<br />
:Click finish.<br />
<br />
Create a post that says something along the lines of… To join the xxxx group, just click the sign up button at the top of the page.<br />
:When the post is on the page, select the three dots top right of the post.<br />
:Select ‘pin to the top of the page’<br />
<br />
=Add a user name=<br />
When you have a few likes on the page, you can add a username.<br />
:Click add an @username under the group title at the top left of the page. <br />
:Add your group title @xxxxFreegle<br />
=Add an admin to Facebook=<br />
<br />
:Select settings at the top right of the Facebook page. <br />
:In the menu on the left select page roles<br />
:The new admin must have liked the page or be on your friends list. <br />
:Add the new admin's email address to the ‘assign a page role’ box and the person's profile picture should appear below it. <br />
:Click the profile. <br />
:Set from Editor to Admin and save.<br />
:You need to retype your password and the new admin is then in the list of page moderators.<br />
=Link a group to Facebook in modtools=<br />
<br />
:In modtools, select settings > group settings<br />
:Select the group from the drop down menu at the top of the page<br />
:Scroll to the bottom of the page and click add to a Facebook page (not add to a group)<br />
:A page opens that lists all Facebook groups you are an admin on. Select the group you wish to link.<br />
:When you see the message ‘page found’ the page is linked<br />
=Share social media posts to Facebook=<br />
<br />
<br />
:Click publicity in modtools<br />
:Scroll past the offer of business cards and you should see the group you linked named on a blue button beneath the available Facebook posts.<br />
<br />
:Click the button with the group name and the post will go onto Facebook. The blue button vanishes, the post does not. When the button has gone, the post is on the page.<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
[[Category:Facebook]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Banner_no_5.jpg&diff=49786File:Banner no 5.jpg2019-02-08T17:14:06Z<p>Dee: Deleted</p>
<hr />
<div><br />
Deleted</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=49783Banner2019-02-08T17:02:35Z<p>Dee: Correcting missing picture</p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
<br />
'''Banner #5''' PVC [[File:Banner number 5.png]] <br />
<br />
180cm x 60 cm. Travels from Croydon in a cardboard tube. [mailto:croycycle@gmail.com?Subject=Freeglebanner Email here to borrow Banner #5.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Banner_number_5.png&diff=49780File:Banner number 5.png2019-02-08T16:54:59Z<p>Dee: Croydon group's banner</p>
<hr />
<div>== Summary ==<br />
Croydon group's banner</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=49777Banner2019-02-08T16:35:43Z<p>Dee: </p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
<br />
'''Banner #5''' PVC [[Image:Banner no 5.jpg|border|400px|Banner #5]] 180cm x 60 cm. Travels from Croydon in a cardboard tube. [mailto:croycycle@gmail.com?Subject=Freeglebanner Email here to borrow Banner #5.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=49774Banner2019-02-08T16:26:00Z<p>Dee: </p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
<br />
'''Banner #5''' PVC [[Image:Banner no 5.jpg|border|400px|Banner #5]] 180cm x 60 cm. Travels from Croydon in a cardboard tube. [mailto:croycycle@gmail.com?Subject=Freeglebanner Email here to borrow this banner.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=49771Banner2019-02-08T16:20:07Z<p>Dee: </p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
'''Banner #5''' PVC [[Image:Banner no 5.jpg|border|400px|Banner #5]] 180cm x 60 cm. Travels from Croydon in a cardboard tube. [mailto:croycycle@gmail.com?Subject=Freegle bannerText Email here to borrow this banner.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Garden_chemicals:_pesticides,_insecticides,_weedkiller&diff=49683Garden chemicals: pesticides, insecticides, weedkiller2019-01-23T19:57:22Z<p>Dee: </p>
<hr />
<div><br />
Depending on age, some of these may have been withdrawn from sale or use, have lost potency, or may not act as expected.<br />
<br />
Some traditional remedies have been banned, on the other hand, some brands have been reformulated to keep them legal.<br />
<br />
[https://www.rhs.org.uk/advice/profile?pid=820 The Royal Horticultural Society]<br />
provides a list of the active ingredients which have been withdrawn so that Freegle owners can dispose of them safely; failing which, recipients can check if they are usable.<br />
<br />
<br />
* Back to [[Specific Items]]<br />
<br />
[[category:Specific Items]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Garden_chemicals:_pesticides,_insecticides,_weedkiller&diff=49680Garden chemicals: pesticides, insecticides, weedkiller2019-01-23T19:54:37Z<p>Dee: New page Garden chemicals: pesticides, insecticides, weedkiller</p>
<hr />
<div><br />
Depending on age, some of these may have been withdrawn from sale or use, have lost potency, or may not act as expected.<br />
<br />
Some traditional remedies have been banned, on the other hand, some brands have been reformulated to keep them legal.<br />
<br />
[https://www.rhs.org.uk/advice/profile?pid=820 The Royal Horticultural Society]<br />
provides a list of the active ingredients which have been withdrawn so that Freegle owners can dispose of them safely; failing which, recipients can check if they are usable.<br />
<br />
Back to [[Specific Items]]<br />
<br />
[[category:Specific Items]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Unsubscribe:_help_a_member_to_leave&diff=49668Unsubscribe: help a member to leave2019-01-16T16:31:15Z<p>Dee: Unsubscribing Leaving Removing</p>
<hr />
<div>There are several ways for members to leave Freegle entirely, listed at the bottom of this page. You'll never hear from the ones that succeed, only the ones who fail.<br />
<br />
* Some can’t find the way out, or make it work;<br />
* or they leave a group but remain a Freegle member;<br />
* or they switch off certain notifications but stay on the group.<br />
<br />
So you may receive messages saying <br />
* I have tried to leave over and over but ….<br />
* You are not complying with GDPR regulations and …<br />
* ...your unsubscribe links do not work.<br />
By this time, some may be frustrated or angry.<br />
<br />
==How to help==<br />
Either forward the request to [mailto:support@ilovefreegle.org Freegle Support], or look up the email address in the ModTools>members>approved Search box. If they are only on your group(s), click the Remove Box(es)<br />
<br />
You can’t remove members from groups you do not mod. So send details to [mailto:support@ilovefreegle.org Freegle Support] who will remove them. This is easier and quicker than telling the user how to do it.<br />
<br />
If the address does not show, forward the request to [mailto:support@ilovefreegle.org Freegle Support]. Or to do it yourself, these are the next steps.<br />
<br />
* look up the email address without the details after the @.<br />
* if they have an unusual name, or there are other clues, search them out.<br />
* if you find a probable match, ask the member if it is theirs.<br />
* if this does not help, ask them if they use a different email address for Freegle because the one they wrote from is not on your list.<br />
* if they do not, ask them to forward the next notification they receive from Freegle for you to investigate. That involves <br />
**checking what email address it was sent to, which is the one that needs to be unsubscribed<br />
**checking that it is from Freegle (as other online reuse organisations are available)<br />
If you have any problems, pass the request over to [mailto:support@ilovefreegle.org Freegle Support]<br />
==How members can leave Freegle==<br />
<br />
* With the button at the top right of the What’s New notifications.<br />
* Using the Unsubscribe button in settings.<br />
* On the Home page when signed out, there is a link at bottom centre.<br />
*On the Home page when signed in <br />
** the contact button at bottom left leads to How can we help, which includes How do I leave/unsubscribe<br />
** and so does the Help button in the Menu bar at the top right.<br />
<br />
[[Category:How do I do this?]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Unsubscribe:_help_a_member_to_leave&diff=49665Unsubscribe: help a member to leave2019-01-16T15:54:43Z<p>Dee: Created page with "There are several ways for members to leave Freegle entirely, listed at the bottom of this page. You'll never hear from the ones that succeed, only the ones who fail. * Some..."</p>
<hr />
<div>There are several ways for members to leave Freegle entirely, listed at the bottom of this page. You'll never hear from the ones that succeed, only the ones who fail.<br />
<br />
* Some can’t find the way out, or make it work;<br />
* or they leave a group but remain a Freegle member;<br />
* or they switch off certain notifications but stay on the group.<br />
<br />
So you may receive messages saying <br />
* I have tried to leave over and over but ….<br />
* You are not complying with GDPR regulations and …<br />
* your unsubscribe links do not work.<br />
By this time, some may be frustrated or angry.<br />
<br />
==How to help==<br />
Either forward the request to support@ilovefreegle.org, or look up the email address in the ModTools>members>approved Search box. If they are only on your group(s), click the Remove Box(es)<br />
<br />
You can’t remove members from groups you do not mod. So send details to support@ilovefreegle.org who will remove them. This is easier and quicker than telling the user how to do it.<br />
<br />
If the address does not show, forward the request to support@ilovefreegle.org. Or to do it yourself, try the next steps.<br />
<br />
* look up the email address without the details after the @.<br />
* if they have an unusual name, or there are other clues, search them out.<br />
* if you find a probable match, ask the member if it is theirs.<br />
* if this does not help, ask them if they use a different email address for Freegle as the one they wrote from is not on your list.<br />
* if not, ask them to forward the next notification they receive from Freegle for you to investigate. That involves <br />
**checking what email address it was sent to, which is the one that needs to be unsubscribed<br />
**checking that it is from Freegle (as other online reuse organisations are available)<br />
If you have any problems, pass the request over to support@ilovefreegle.org<br />
<br />
==How members can leave Freegle==<br />
<br />
* With the button at the top right of the What’s New notifications.<br />
* Using the Unsubscribe button in settings.<br />
* On the Home page when signed out <br />
** link at bottom centre.<br />
*On the Home page when signed in <br />
** Contact button at bottom left leads to How can we help, which includes How do I leave/unsubscribe<br />
** So does the Help button in the Menu bar at the top right.</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=49659Banner2019-01-14T18:56:34Z<p>Dee: Changing image</p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
'''Banner #5''' PVC [[Image:Banner no 5.jpg|border|400px|Banner #5]] 180cm x 60 cm. Travels from Croydon in a cardboard tube. [mailto:croycycle@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to borrow this banner.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=File:Banner_no_5.jpg&diff=49656File:Banner no 5.jpg2019-01-14T18:51:22Z<p>Dee: Banner number 5</p>
<hr />
<div>== Summary ==<br />
Banner number 5</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=49653Banner2019-01-10T19:29:12Z<p>Dee: Added a banner</p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
'''Banner #5''' PVC [[Image:banner_5.jpg|border|400px|Banner #5]] The top one. 180cm x 60 cm. Travels from Croydon in a cardboard tube. [mailto:croycycle@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to borrow this banner.]<br> <br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Banner&diff=49629Banner2019-01-10T19:00:29Z<p>Dee: </p>
<hr />
<div>Freegle has banners that you can borrow to promote Freegle at local or national events - see images below. <br />
<br />
To request a banner, please post a message on Central with the word '''Banner''' in the subject line. Alternatively, email media@ilovefreegle.org <br />
<br />
<br />
<br> '''Banner #1''' cloth [[Image:FreegleBanner1.png|border|400px|Banner #1]] PDF file: [[Media:FreegleBanner1.pdf|FreegleBanner1.pdf]] <br />
<br />
'''Banner #2''' cloth [[Image:FreegleBanner2.png|border|400px|Banner #2]] PDF file: [[Media:FreegleBanner2.pdf|FreegleBanner2.pdf]] <br />
<br />
'''Banner #3''' plasticy [[Image:FreegleBanner3.png|border|400px|Banner #3]] 180cm x 67 cm. Will need posting in a cardboard tube. <br />
<br />
'''Banner #4''' canvas and felt &nbsp; See banner&nbsp;#4 in action:&nbsp;&lt;http://www.facebook.com/photo.php?pid=7483437&amp;l=e4d131d298&amp;id=734098078&gt; <br />
<br />
In theory banner #4 is available for UK-wide loan, as long as it is not out over the&nbsp;3rd Saturday of any January, March, May, July, September or November. <br />
<br />
It would be though quite heavy to post because it is made of canvas, so hand-to-hand loans and returns would be ideal. Located in Wellingborough, Northamptonshire - <br />
<br />
[mailto:susanbanderson@gmail.com?Subject=URL%20Encoded%20Subject&body=Body%20Text Email here to Borrow Banner #4]<br> <br />
'''Banner #5'''<br />
<br />
<br />
PDF and EPS versions of these banners are stored on Central: http://groups.yahoo.com/group/FreegleUK-Central/files/Banner/ . This link does not lead to the art work, but please see the newer banners below.<br />
<br />
'''Banners for 2017'''<br />
<br />
[[Image:FreegleHorizontalBanner6footby2footA.png|border|400px|Horizontal banner 6 foot by 2 foot]] - right click on this link to save [[Media:FreegleHorizontalBanner6footby2footA.pdf|PDF Artwork]]<br />
<br />
[[Image:FreegleVerticalBanner200x80.png|border|200px|Vertical popup banner 200 cm by 80 cm]] - right click on this link to save [[Media:FreegleVerticalBanner200x80.pdf|PDF Artwork]]<br />
<br />
<br />
'''Penrith and Eden District Freegle banners'''<br />
<br />
These two banners can be borrowed:<br />
<br />
[[Image:Freegle banner-stand V1.png|border|]][[Image:FreeglePopupBanner sm.jpg|border|]]<br />
<br />
[http://shared.ilovefreegle.org/publicity/freegle_banner-stand_FINAL-PRINT.pdf Print ready artwork for mobile app banner].<br />
[http://shared.ilovefreegle.org/publicity/freegle_mobile_hand.psd PSD design file for hand with mobile phone]. Design thanks to [http://www.cuthbertdesign.com/ Ian Cuthbert]. Thanks to [http://www.recycleforcumbria.org/ Cumbria County Council] for paying for it.<br />
<br />
<br> <br />
<br />
Back to [[PR Materials]] or [[Events]] or [[Publicity]] [[Image:Megaphone-man.png|20px]]<br><br> <br />
<br />
[[Category:PR_Materials]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Can_I_make_use_of_freegle&diff=49281Can I make use of freegle2018-11-23T21:57:35Z<p>Dee: Removed reference to Yahoo</p>
<hr />
<div>'''As a volunteer can I respond to offers on Freegle and use Freegle in the same way as a member with no admin status?''' <br />
<br />
Of course you can - you are a member of the group after all! Sometimes it feels a bit difficult however, so below are some things that ''some volunteers do'' to make sure they don't beat other members to the post (pun intended) and keep looking - and acting - squeaky clean. <br />
<br />
To ensure that your group is 'non-profit' (as that is part of the affiliation criteria of Freegle) make sure you don't give yourself an advantage by asking for items before they go on the board. It is also unethical and likely to bring Freegle as a whole into disrepute.<br />
<br />
The following are suggestions of good practice, they are not meant to put you at a disadvantage. However members do notice and complain if they think group volunteers are taking advantage of their position. <br />
<br />
*Expect no different treatment from other members in transactions because of volunteer/moderator/group owner 'status'. <br />
*It can be easier if your don't ask for items you have approved yourself (a big volunteer team helps here) but that of course depends on how many people moderate on your group and how often.<br />
*Leave a response to posts a short while so you aren't always the first to reply. <br />
*Some volunteers only post wanteds instead of responding to offers.<br />
*You could set up an alternative ID for posting and responding to posts so the member doesn't feel under any obligation, but then again a member might feel better if they do know who you are and are not hiding behind another ID.<br />
*Don’t feel you have to state that you are a volunteer – you are no more or less important than any other member when it comes to the decision of the person making the post you have responded to.<br />
*You could encourage the [[Fair offer policy]] to be considered by all members of the group to show that you are not going to nip in quickly!<br />
<br />
<br />
<br />
Back to [[Other bits and bobs]] or [[Admin]] <br />
<br />
[[Category:Bits_and_Bobs]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Duplicate_message&diff=49278Duplicate message2018-11-21T22:43:45Z<p>Dee: </p>
<hr />
<div>Hi <br />
<br />
This message is just for your information. Your message has been posted and we have just returned the duplicate.<br />
For whatever reason and sometimes this just happens $groupname received two (or more) copies of this mail. Please be careful not to double post.<br />
<br />
Regards<br />
<br />
<br />
<br />
'''NOTES'''<br />
<br />
This is the message included in Mentor's default configuration Feb 2018<br />
<br />
$groupname will be expanded by ModTools to give your own group name eg York-Freegle <br />
<br />
<br />
Back to [[Sample Messages]] or [[Admin]]<br />
<br />
[[category:Sample Messages]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Spammers&diff=49275Spammers2018-11-21T22:34:47Z<p>Dee: Replaced obsolete content with a brief mention of Chat spam and the Spammer reporting button</p>
<hr />
<div>Spam is the Internet equivalent of junk mail - email you didn't ask for, and probably don't want. Freegle members will often have their own spam filters to detect and remove spam. <br />
<br />
<br />
With the introduction of Freegle Direct Version 3, filters intercept most spam. <br />
<br />
Messages which might be spam appear in ModTools for review.<br />
<br />
Instructions about how to treat these, and the legal framework are visible on the page, or if not, can be seen by clicking the Show help button.<br />
<br />
<br />
Suspect email addresses can be reported in mod tools, using the Spammer button<br />
<br />
<br />
Back to [[Specific Problems]] or [[How To Deal With]] <br />
<br />
[[Category:Specific_Problems]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Spammers&diff=49272Spammers2018-11-21T22:15:50Z<p>Dee: Removed references to Yahoo, and to requiring applications for membership to be approved.</p>
<hr />
<div>Spam is the Internet equivalent of junk mail - email you didn't ask for, and probably don't want. It's sent by spammers, usually using automated tools (aka: spam bots). Freegle members will often have their own spam filters to detect and remove spam. The following just covers what you can do as a moderator to reduce the chance of your Freegle group being used for spam. <br />
<br />
Spammers attack Freegle either by sending spam to the group, or by collecting members email addresses from the posts they have made to the groups and using them to send spam. <br />
<br />
====Sending spam to the group====<br />
<br />
There are three ways this can be done: <br />
<br />
=====1. Spammer joins the group and sends spam===== <br />
<br />
You can combat this by moderating new members until they have posted a valid OFFER. Many spammers join a group and immediately send a message - if you moderate new members then the spam will show up in your Pending queue. Don't reply to it, just delete it - replying to spam just tells the spammer that they've reached a human, which is what they're trying to do. Most spammers either aren't clued-up enough to send a valid OFFER to get off moderation before sending their spam.<br />
<br />
=====2. Spammer impersonates ("spoofs") an existing member, and sends spam which appears to come from that member===== <br />
<br />
There's basically nothing you can do about this - it's quite easy to forge email and make it appear to come from a valid user . So if you see an existing user send spam, don't assume that they've done this personally -it may be that someone is impersonating them. Look at the members posting history to verify this, often very active members and even moderators are targeted by this kind of spammer. Place the user on moderation for a while, to allow you to catch any other such messages, and contact them gently to check. <br />
<br />
=====3. Spammer hacks into a members email account and sends spam to the group=====<br />
<br />
In this instance you will see when the email arrives in your inbox that their whole address book has been cc-ed. Again, put the member on moderation. You could contact them and let them know gently that their email account may have been hacked, so they may wish to consider changing their password and running a full security scan on their computer. <br />
<br />
==== Harvesting member addresses and using them to send spam ====<br />
<br />
A spammer joins the group, and then extracts email addresses from the message archive, or from emails that get sent to the group. They can then send spam directly to those addresses, without passing through your group. There are even some spammers who tailor their spam just for Freegle groups so that it looks like replies to member's posts. Most often these emails try to trick your members into clicking on a link that is related to the item the member requested in a Wanted post. <br />
<br />
Check out also the pages on [[FreebieJeebies]]<br />
<br />
====Informing Members====<br />
<br />
<br />
There is an email you can send out to members [http://wiki.ilovefreegle.org/Suspending_spammer here.] <br />
<br />
====Mod Tools listing====<br />
<br />
Suspect email addresses can be reported in mod tools, using the Spammer button<br />
<br />
<br />
Back to [[Specific Problems]] or [[How To Deal With]] <br />
<br />
[[Category:Specific_Problems]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Affiliation_Procedure&diff=49269Affiliation Procedure2018-11-21T21:20:34Z<p>Dee: Removed references to Yahoo</p>
<hr />
<div>'''Affiliation Procedure'''<br />
<br />
<br />
Applications for affiliation are considered from individuals without a current group, or from a team or individual with a group in another area, or from a majority of an existing group team in that area. <br />
<br />
<br />
===Enquiry Record===<br />
A spreadsheet should be used to log the dates of start and completion of each major step. The details of the application are listed. If there is more than one application for an area they should generally be dealt with in the order of receipt by GAT of a completed application form.<br />
<br />
<br />
===Application Form===<br />
One of two application forms is sent to all applicants, one for brand new groups or one for moves from another network. http://frgl.it/groupapplicationform or http://frgl.it/MoveMergerForm<br />
<br />
If the enquiry is from outside the UK a standard rejection letter is sent and the details of the application filed in GAT and/or info@ mailboxes in appropriately labelled folders.<br />
<br />
===Checks===<br />
The caseworker assigned to process an application should:<br />
*Check reuse groups already operating in the area -<br />
**If there is an active Freegle group a standard response is sent informing the applicant that the area is already covered.<br />
**If there is a Freegle group within the area that would be split by the new application the caseworker refers the applicant to the appropriate group's owner.<br />
**The caseworker can consider whether to approach an existing non-Freegle group to see whether they wish to affiliate instead of starting a new Freegle group. To do this, the majority of the group’s volunteers must agree, have the right to the group’s membership list, agree to work to Freegle’s [[Best Practice]] and mandatory requirements, and move within a timetable given by the caseworker.<br />
**Consider the area the new proposed new group will cover using [[Freegle Affiliated Group Area Guidelines]].<br />
<br />
*Consider the proposed name of a new group, using [[Freegle Affiliated Group Name and Logo Guidelines]].<br />
<br />
*Inform neighbouring Freegle groups within at least a 20 mile radius of a proposed brand new group. This can be by special notice on Central, a bulk mail to all relevant groups, or emails to individual groups or volunteers, depending on the judgement of the caseworker. A time frame for response will be given in all notices or emails (not less than 48 hours) although comments based on local knowledge may be considered at any time before approval.<br />
<br />
*Consider the suitability of an applicant.- <br />
**If GAT believes that through local knowledge, information passed on by nearby groups or internet research that the balance of probabilities shows that the person applying for the group is likely to bring the name of Freegle into disrepute, they may recommend to the Board that the application is rejected, and the Board will make a decision. The applicant will be advised of the decision, and the reason, and also that they have the right to use the Freegle Complaints Procedure.<br />
**Examples of an applicant likely to bring Freegle into disrepute may include but are not limited to:<br />
**Attempting to gain members by methods such as transferring or poaching members from other reuse groups without full agreement of all parties.<br />
**Has a history of spamming/ multigroup joining on a national/global level (rather than having had a hacked account).<br />
**Has lied on an application form or in ensuing conversations.<br />
**Their internet history shows them to be intolerant e.g. making offensive comments on gender, sexuality, disability, religion etc.<br />
<br />
===Recommendations for Approval===<br />
The caseworker creates a file to include:<br />
*The application form<br />
*Relevant correspondence, or a summary of that, with local groups/other relevant parties<br />
*Research into the geographical area, population, name, keeping to basic information unless wider knowledge is felt required.<br />
*The final recommendation<br />
<br />
A poll on GAT is held to show agreement/disagreement with recommendation. A simple majority will decide. If the decision is to not affiliate the group the caseworker will inform the applicant as soon as possible.<br />
<br />
At the time of affiliation, the group's owners will be asked to confirm they will hand over the group to Freegle if they no longer wish to run it or give Mentors details of any new owners they have appointed.<br />
<br />
<br />
===Arrange Group Launch===<br />
Appoint a member of the team to act as Group Launch Coordinator. That GAT member introduces themselves to the applicant and existing group owner (if applicable) and explains the next steps.<br />
<br />
====a. New Group Launch Procedure====<br />
*Create a new Freegle group.<br />
*Promote the applicant to Owner status.<br />
*Communicate with the mentoring team to assign a mentor if applicable.<br />
*Provide the applicant with basic moderating and Freegle Direct and Social Networks instructions.<br />
*Introduce the applicant to their assigned mentor.<br />
<br />
====b. Group Move or Merger Procedure====<br />
*Provide a questionnaire to confirm the move or merger is agreeable to the enquiring reuse group’s moderating team. <br />
*Agree the new Freegle group name. <br />
*Create a pointer group if required. <br />
*Provide Admin templates and move or merger information.<br />
*Provide the applicant with any applicable Freegle instructions and support information.<br />
*Offer and arrange the services of a Mentor if wanted.<br />
<br />
====c. Implement Group Support arrangements and notifications====<br />
*Notify newgroup-launch@ilovefreegle.org with pre-launch, pre-move or merger information.<br />
*Request logos from graphics@ilovefreegle.org (if applicable)<br />
*Communicate with Freegle Direct support to add Freegle Direct and Social Networks (if applicable).<br />
*Publish the group on www.ilovefreegle.org/groups.<br />
*Request 100 business cards.<br />
*Arrange an invite to FreegleUKCentral<br />
*Notify the Board, info@, support@, media@, volunteers@ and Central of new group<br />
<br />
<br />
===Special Interest Groups===<br />
These groups are intended to cover such examples as specific workplaces, schools or groups for specialist items. Consultation/notification will follow the same procedures as above. Also:<br />
<br />
1. Freegle private in-house organisational groups are subject to the same procedures as other specialist group applications. <br />
<br />
2. All specialist groups (closed and otherwise) must allow Volunteers from the local group(s) to be members if they wish in the interests of promoting community links.<br />
<br />
3. Closed, private affiliated groups should have a representative for Freegle nationally as a member of the group . GAT will help to find a suitable volunteer to represent Freegle nationally on any closed groups. This may be a local volunteer but may also be a member of the Mentor or GAT teams if a volunteer can't be found. GAT will keep a list of who is representing Freegle on each closed group.<br />
<br />
Types considered so far:<br />
*Glastonbury Festival<br />
*Boating Community<br />
*Scout Group<br />
*Disability Aids<br />
*Noticeboard based Micro Group<br />
*Closed work based Groups<br />
*University Groups<br />
<br />
<br />
===Disagreements===<br />
If there is disagreement between GAT and a neighbouring group, GAT may consult with the Development Working Group and/or Freegle UK Central Group. GAT will make the final decision. <br />
The [[Complaints Procedure]] can offer a mediation or appeals process for applicants and/or Freegle volunteers who are unhappy with GAT decisions.<br />
<br />
===Disaffiliation===<br />
See [[Disaffiliation Procedure]].<br />
<br />
<br />
===Links===<br />
* This procedure was adopted by the Board in July 2017, after recommendation by Development Group.<br />
*This document replaces [[Freegle Affiliation Application Procedures]] and [[Freegle Affiliation Process Procedures]].<br />
*[[Glossary]]<br />
*[[Document Approval Policy]]<br />
*[[Group Affiliation Team - GAT]]<br />
<br />
[[category:Policies, Procedures, Remits]][[category:Group Affiliation Team]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Housekeeping&diff=49128Housekeeping2018-11-14T21:02:34Z<p>Dee: Removing references to Yahoo</p>
<hr />
<div>These are suggestions for tasks you might wish to do on a regular basis.<br />
<br />
====Daily====<br />
You can receive prompts from Modtools about outstanding daily tasks, such as pending messages, mails from members, flagged up chat and publicity sharing. You can control how often you receive these prompts in your Personal Settings in Modtools. You will be mailed when there is moderation work to do which has been outstanding for more than a certain time. We only mail you between 8am and 10pm, for groups you're an active mod on. The frequencies you can choose are Never, Immediately, After 1 hour, After 2 hours, After 4 hours, After 12 hours and After 24 hours. You can also choose to receive a beep or not when there is work outstanding. <br />
<br />
====Weekly====<br />
* Dip into Freegle Central to see what is going on if you are not receiving individual messages or are on a daily digest.<br />
*Check the chat on Central Chat on Modtools to see what is going on.<br />
<br />
====Annually====<br />
*Confirm affiliation to Freegle<br />
*Attend AGM<br />
*Check mods on group are correct<br />
*Check representation on Central<br />
*Check welcome messages and and any other regular admins are up to date<br />
*Freshen up home page<br />
*Check local council websites to ensure your Freegle group is mentioned<br />
<br />
====Ad Hoc====<br />
*[[Back up your Members list in Mod Tools]] - This page tells you how.<br />
*[[Bouncing members]] - Freegle Direct can give you a list of bouncing members, this page explains. <br />
*[[Member Notes]] - Check the notes made on Modtools for specific members to see if still relevant and factual. <br />
<br />
<br />
<br />
<br />
Back to [[Admin]]<br />
<br />
[[Category:Housekeeping]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Housekeeping&diff=49125Housekeeping2018-11-14T20:54:54Z<p>Dee: /* Ad Hoc */</p>
<hr />
<div>These are suggestions for tasks you might wish to do on a regular basis.<br />
<br />
====Daily====<br />
You can receive prompts from Modtools about outstanding daily tasks, such as pending messages, mails from members, flagged up chat and publicity sharing. You can control how often you receive these prompts in your Personal Settings in Modtools. You will be mailed when there is moderation work to do which has been outstanding for more than a certain time. We only mail you between 8am and 10pm, for groups you're an active mod on. The frequencies you can choose are Never, Immediately, After 1 hour, After 2 hours, After 4 hours, After 12 hours and After 24 hours. You can also choose to receive a beep or not when there is work outstanding. <br />
<br />
====Weekly====<br />
*[[Bouncing members]] - Freegle Direct can give you a list of bouncing members, this page explains. <br />
* Dip into Freegle Central to see what is going on if you are not receiving individual messages or are on a daily digest.<br />
*Check the chat on Central Chat on Modtools to see what is going on.<br />
<br />
====Monthly====<br />
**[[Member Notes]] - Check the notes made on Modtools for specific members to see if still relevant and factual. <br />
<br />
====Annually====<br />
*Confirm affiliation to Freegle<br />
*Attend AGM<br />
*Check mods on group are correct<br />
*Check representation on Central<br />
*Check welcome messages and and any other regular admins are up to date<br />
*Freshen up home page<br />
*Check local council websites to ensure your Freegle group is mentioned<br />
<br />
====Ad Hoc====<br />
*[[Back up your Members list in Mod Tools]] <br />
<br />
<br />
Back to [[Admin]]<br />
<br />
[[Category:Housekeeping]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=Sky_and_Virgin_boxes&diff=48831Sky and Virgin boxes2018-10-04T09:51:01Z<p>Dee: </p>
<hr />
<div>We often get requests and offers for both Sky and Virgin boxes. <br />
<br />
<br />
===Sky boxes and dishes=== <br />
<br />
The older ones are purchased and belong to the users. As such they are entitled to give them away to whomever they wish as long as they give them in good faith. Those receiving them are entitled to use them but only for legal activities. <br />
<br />
The '''new Sky Q boxes''' are different, they always remain the property of Sky and therefore should not be offered or requested.<br />
<br />
Sky viewing cards remain the property of Sky and shouldn't be passed on. https://www.sky.com/shop/__PDF/SkyPlusHD.pdf<br />
<br />
====Virgin and Virgin Media "boxes"====<br />
The ones that are used exclusively for Cable TV decoding are usually the property of Virgin Media (and thus subject to the terms on their website). However, Virgin Media also offer a freeview box that the customer buys, so they are fine to be offered and requested. Their wireless routers are given away with their broadband subscriptions and become the property of the customer at the end of any initial contract period.<br />
So it is illegal to pass any lent boxes on to another person and requests and offers should not be allowed. However the freeview boxes and wireless routers can be given away in the same way as Sky boxes above. Bottom line is, though - if in doubt, don't allow!<br />
<br />
You can provide this link to your member for clarification of Virgin's t&c on equipment:<br />
<br />
http://store.virginmedia.com/the-legal-stuff/terms-and-conditions-for-fibre-optic-services.html#equipment<br />
<br />
<br />
Back to [[Specific Items]]<br />
<br />
[[category:Specific Items]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=QR_Codes&diff=48661QR Codes2018-08-24T18:50:43Z<p>Dee: </p>
<hr />
<div>====What is a QR code?====<br />
QR codes are the square blocky equivalents to bar codes or web site addresses. <br />
<br />
====What does it look like?====<br />
<br />
<br />
[[File:QR scan me.png|200px|thumb|left|-]]<br />
<br />
====How does it work?====<br />
When you focus the camera of a smart phone or tablet on the code, it leads to the Freegle Home page.<br />
<br />
====Where do I get one?====<br />
You can copy and paste them in to a banner or leaflet, anywhere where it is easier to point a device than to jot down a website address.<br />
<br />
====How should I use it?====<br />
https://app.qr-code-generator.com has helpful advice on how best to use these codes, and where. <br />
<br />
====How long will it last?====<br />
Freegle has subscribed to the code for a year. Even if we do not renew, it will remain live for three years until August 2021.<br />
<br />
<br />
====Can I track the effectiveness of a particular campaign, poster or leaflet?====<br />
One can be provided for a particular campaign or location. Please contact Dee via Freegle Support.<br />
<br />
<br />
Back to [[Promotion]] or [[Publicity]] <br />
[[Category:Promotion]] [[Category:Groups]] [[Category:Freegle]]</div>Deehttps://wiki.ilovefreegle.org/index.php?title=QR_Codes&diff=48658QR Codes2018-08-24T17:46:06Z<p>Dee: </p>
<hr />
<div>====What is a QR code?====<br />
QR codes are the square blocky equivalents to bar codes or web site addresses. <br />
<br />
====What does it look like?====<br />
<br />
<br />
[[File:QR scan me.png|200px|thumb|left|-]]<br />
<br />
====How does it work?====<br />
When you focus the camera of a smart phone or tablet on the code, it leads to the Freegle Home page.<br />
<br />
====Where do I get one?====<br />
You can copy and paste them in to a banner or leaflet, anywhere where it is easier to point a device than to jot down a website address.<br />
<br />
====How should I use it?====<br />
https://app.qr-code-generator.com has helpful advice on how best to use these codes, and where. <br />
<br />
====How long will it last?====<br />
Freegle has subscribed to the code for a year. Even if we do not renew, it will remain live for three years until August 2021.<br />
<br />
<br />
====Can I track the effectiveness of a particular campaign, poster or leaflet?====<br />
One can be provided for a particular campaign or location. Please contact Dee via Freegle Support.<br />
<br />
Back to [[Promotion]] or [[Publicity]] <br />
[[Category:Promotion]] [[Category:Groups]] [[Category:Freegle]]</div>Dee