Freegle Wiki - User contributions [en-gb]

Protocol for Annual General Meeting 2025

2026-07-31T22:15:25Z

Neville Reid: don't need Category:Freegle Ltd AGM as well as Category:AGM 2025

{{Archive|reason=AGM 2025 record.}}
Protocol for holding the 2025 [[Freegle Ltd AGM]] online.

*The meeting will take place on Freegle Discourse.

*The Chair will take the meeting through the agenda and draw each piece of discussion to a conclusion, making sure all have the chance to contribute.

*Only items specified on the agenda will be discussed. There is no 'any other business' at the AGM.

*Any polls/voting required will to be worded by the proposer in agreement with the Chair before the meeting. The Chair's decision will be final.

*Polls/voting will be concluded by the end of the AGM meeting. Only Freegle Members will be able to vote.

*AGM discussions will follow a clear protocol:
**only the Chair will be allowed to start official AGM agenda item discussions
**any contributions to that discussion are welcome during the meeting
**the Chair will conclude each discussion item at an appropriate time at his sole discretion.

*Minutes will be taken of the meeting. The meeting will be recorded.

Links
*[[Freegle Ltd AGM]] – includes list of dates and links for past meetings
*[[AGM 2025]]

[[Category:AGM 2025]]

Freegle UK AGM

2026-07-31T15:47:17Z

Neville Reid: update link

{{Archive|reason=Freegle UK AGM record.}}
This page covers Annual General Meetings of the former Freegle UK from 2011 to 2013, before forming the current legal entity, Freegle, which was officially "Freegle Ltd" until 2026.

For subsequent AGMs see [[Freegle AGM]].

==Procedures==
Before the adoption of Freegle Ltd, the procedures for AGMs of Freegle UK were:

Freegle UK is committed by the adopted Constitution to hold Annual General Meetings.

;Requirements
Our Constitution lays out the following requirement:

10.1 There will be an Annual General Meeting (AGM) held in each calendar year between September and November.

10.3 The business to be conducted at the AGM shall be held on the FreegleUK Central group, over a period of 7 days to allow Freegle Volunteers full opportunity to participate.

10.4 The AGM will:
:a. approve annual verified accounts, or statement of income and expenditure;
:b. appoint an auditor or verifier to independently examine the accounts;
:c. receive a report from The Reps of the year’s activities;
:d. decide any other notified business.

10.5 Freegle Volunteers will be given a minimum of one month’s notice of the AGM via email to each group owner address.

==Freegle UK AGM documents==
*[[AGM 2011]]
*[[AGM 2012]]
*[[AGM 2013]]
*AGM 2014 - it was agreed not to be held as the organisation was changing its structure, with Freegle Ltd due to take over all assets sometime in 2014/15.

Back to [[The Freegle Organisation]]

[[Category:Freegle UK AGM]]

AGM

2026-07-31T15:44:53Z

Neville Reid: upddate link

#REDIRECT [[Freegle AGM]]

Freegle Ltd AGM

2026-07-31T15:44:08Z

Neville Reid: Neville Reid moved page Freegle Ltd AGM to Freegle AGM: following official change of name

#REDIRECT [[Freegle AGM]]

Freegle AGM

2026-07-31T15:44:08Z

Neville Reid: Neville Reid moved page Freegle Ltd AGM to Freegle AGM: following official change of name

Freegle has to hold an Annual General Meeting (AGM) each year. The [[Rules#Rules 22-49: GENERAL MEETINGS |Rules 22-49]] cover this requirement.

The meeting has to be called within 6 months of the financial year end. Freegle's year end from 2015 to 2024 was 6th April. Freegle's year end from 2025 is 31st March.

The Board is responsible for ensuring the meeting takes place. The basic outline of their responsibilities (which can be delegated) are as follows, in no particular order:

1. Contact the Returning Officers to check availability for polling and to set a timetable for any Director elections.

2. Decide on whether to appoint an Auditor for the next year and arrange for someone to take that position if wanted.

3. Inform the Treasurer of dates so that accounts can be prepared.

4. Prepare an Annual Report for the meeting. Ask for contributions from role holders, groups or teams as appropriate.

5. The meeting is held on Freegle Discourse, only Freegle Members can vote but all volunteers are welcome to view and comment. The Membership Register must be kept up to date and the Returning Officers have access to it to check for any poll participation.

6. Send out a bulk mailing to all owner addresses and post by Special Notice on Central to inform of forthcoming AGM. Mention closing date/time for any new membership applications for those wishing to participate. Also invite AOB agenda items.

7. Send out the official Notice of AGM to Freegle Members, the last date this can be sent is 14 clear days before commencement of meeting. This should include start and finish times/dates of meeting, where held, Agenda details etc. Also put a copy of this Notice on Discourse as an Announcement.

8. The Agenda is set when sent out with the official notice. There is no 'any other business'. All reports and papers should be available when the Agenda is sent out.

9. Upload the Agenda and related reports on this Wiki.

10. Put details of the AGM process for that year on this Wiki.

11. Ensure someone is asked and prepared to take and produce minutes for the AGM.

12. The Chair of Directors chairs the AGM unless they are unavailable. In this case, the Members attending the AGM will decide who will chair the meeting.

==Links==
AGMs held from 2015 to 2026 were held on the central discussion group for volunteeers, Discourse
*[[Protocol for Annual General Meeting]] held online 2015-2026

List of annual meetings:
*[[AGM 2015]] - held 8th June to 17th June
*[[AGM 2016]] - held 1st November to 7th November
*[[AGM 2017]] - held 25th September to 2nd October
*[[AGM 2018]] - held 1st October to 7th October
*[[AGM 2019]] - held 11th November to 17th November
*[[AGM 2020]] - held 26th October to 1st November
*[[AGM 2021]] - held 18th October to 24th October
*[[AGM 2022]] - held 29th August to 4th September
*[[AGM 2023]] - held 4th September to 7th September
*[[AGM 2024]] - held 4th September to 6th September
*[[AGM 2025]] - held 22nd to 24th September
*[[AGM 2026]] - to be held 7th to 9th September

The Freegle Limited name was changed to Freegle in 2026.
For AGMs of the preceding legal entity Freegle UK from 2011 to 2013, see [[Freegle UK AGM]].

[[Category:Freegle AGM]]

Safe Home Working

2026-07-31T15:28:41Z

Neville Reid: sort key

These are some things to consider to keep yourself safe and healthy while working from home.

The HSE has good advice at https://www.hse.gov.uk/msd/dse/home-working.htm

====Consider====
*Set up your desk or table space to support a neutral posture: https://www.youtube.com/watch?v=40YgrnKvI84
*Ergonomic recommendations for laptops - the NHS has advice at https://www.nhs.uk/live-well/healthy-body/posture-tips-for-laptop-users/
*Avoid neck strain when using your phone. 'Text neck' describes a repetitive stress injury or overuse syndrome in the neck, caused by prolonged use of mobile devices with the head bent downward and not moving. Also called tech neck, it's commonly associated with texting, but it can relate to many activities on phones and tablets performed while looking downward, such as browsing the web, playing games, or working. See https://www.spine-health.com/conditions/neck-pain/how-does-text-neck-cause-pain
*Take breaks often to move and stretch, whether you're using a phone, computer or laptop. The NHS has back-stretch advice at https://www.nhs.uk/live-well/healthy-body/posture-tips-for-laptop-users/
*Check your home office environment for hazards. This includes:
**tidying away cables so they can't be tripped over
**electrical safety - https://www.electricalsafetyfirst.org.uk/media-centre/press-releases/2020/04/how-safe-is-your-work-from-home-setup/
*Eating a healthy diet and keeping hydrated.

====Online Precautions====
*Use secure and different passwords for all your online activity.
*Be careful about the amount of personal information you give out while volunteering for Freegle.
*Avoid getting involved with difficult personal situations of Freegle members.

====Help and Support====
We all work in quite isolated circumstances, but please don't feel you're on your own. There are online social contacts you can make with other volunteers via the Discourse national groups (click 'Us' in the menu bar on ModTools). Also, a chatty Zoom meet-up is held most weeks - the link to that is also in the top menu bar of ModTools.

If you want some advice or support within Freegle, you can contact the following:
*https://discourse.ilovefreegle.org/c/central - the national discussion group for general questions and issues.
*mentors@ilovefreegle.org - the Mentor team can offer one-to-one support for a range of situations.
*info@ilovefreegle.org - confidential support mailbox.
*board@ilovefreegle.org - if you feel you have not received the support you need, you should refer the matter to the Board by email. The matter will be entered on the agenda for the next Board meeting.

====Events and Meetings====
There are occasions when you might extend your volunteering outside of your home. At events, please make sure you take safeguarding considerations into account for others and yourself. [[Safeguarding at Events]]

====Links====
*[[Freegle Health and Safety Policy]]
*[[Our Aims]]

[[Category:Safety & Safeguarding|Home working]]

Safety of items offered

2026-07-31T15:21:02Z

Neville Reid: /* Helmets for motorcycles or bicycles */ second link is for bicycles

:''This page is about the safety of items offered. For personal safety, see [[Sample Admin: Keep safe]].''

If an item isn't illegal, it's OK to offer or request it on Freegle. But some items need care if members intend to use them for their original purpose, rather than upcycling or repurposing them. It's up to each community to decide whether to disallow certain items on safety grounds, or leave that decision to members.

Freegle's [https://www.ilovefreegle.org/disclaimer disclaimer] is clear about where responsibility lies, for both Freegle and members.

If a post is in pending, you could add a mod edit pointing out the risks of using an item. Some warnings are built into the system - see a [https://discourse.ilovefreegle.org/t/knives/8304 February 2025 discussion] on this.

Here's some information about specific items.

==Fire labels==

Furniture and upholstered items used indoors: see page 4 of [https://webarchive.nationalarchives.gov.uk/20121205104441/http://www.bis.gov.uk/files/file24685.pdf this government advice on fire safety]:

:''"In the Department's view, the simple distribution of second-hand furniture by a charity in pursuance of its charitable objectives to needy persons, either free of charge or at a nominal amount only, would be unlikely to constitute a supply in the course of business. On the other hand, shops selling furniture to raise funds for charitable purposes would constitute a business activity and the Regulations will apply to the furniture sold in this case. Individual charities should take legal advice."''

[https://www.gov.uk/guidance/reusing-upholstered-domestic-seating-containing-pops This guidance] suggests Freegle is OK to facilitate gifting upholstered items that might contain POPs (persistent organic pollutants), because the transaction between members is for 'non-waste products'.

Edward researched this in January 2024. The conclusion was that these are OK:
*individuals freegling without fire labels
*councils and other agencies freegling through our website without fire labels

But it wouldn't be OK if Freegle, or someone working on Freegle's behalf, was being paid to dispose of things without fire labels - that would then be covered by the business regulations.

FIRA is a credible industry source. The conclusion above draws on their [https://www.fira.co.uk/images/Furniture-Flammability-Advice-for-Consumers.pdf advice to consumers]:

:''"Q4. Can I donate furniture to charity without permanent flammability labels? - It's illegal for charity shops to sell furniture without permanent flammability labels, as such they will not accept donations without correct labelling.''
:''Q5. Can I sell my old furniture without permanent flammability labels? - Yes, as an individual you can sell your old furniture privately on eBay etc. without flammability labels."''

This matches typical freegling - we're in the same position as eBay. It's reasonable to assume that if this applies to sales by private individuals, it also applies to gifts by private individuals.

FIRA's guide for businesses indicates the regulations wouldn't apply to a business (or council) giving items away. Setting the law aside, there's obviously a reputational risk if a council donated an item that was later involved in a fire.

But these regulations probably do apply to Freegle, or a Freegle representative, if we were being paid to do this - that would put it in the course of business or trade.

==Cot mattresses==

[https://www.nct.org.uk/baby-toddler/sleep/cot-safety-features-sleeping-safely-cot The Lullaby Trust recommends] buying a new cot mattress, or - if using a second-hand one - carefully checking that it's clean, dry and free from cracks or tears. A cot mattress should be firm, with no sagging, and fit the cot snugly with no gaps.

==Helmets for motorcycles or bicycles==

See [https://www.motorcycletesttips.uk/learn-to-ride/motorcycle-helmets-visors-law/ this] for motorcycle helmets, and [https://helmets.org/cracks.htm this] and [https://www.whycycle.co.uk/cycling-advice/safety-and-security/cycling-helmets/ this] for bicycles.

==Car seats and restraints==

It isn't illegal to offer or reuse car seats or booster seats, so it's a local decision to add an extra rule to cover these or not. 
For more information, see [http://www.childcarseats.org.uk/ childcarseats.org.uk] and [https://www.which.co.uk/reviews/child-car-seats/article/what-should-i-do-with-my-old-baby-car-seat-aWIIP7f2jSxf this ''"Which?"'' article]. Government legal requirements can be found [https://www.gov.uk/child-car-seats-the-rules/ here] regarding the age & height of children needing to use a car seat.

The latest Discourse conversation about this was [https://discourse.ilovefreegle.org/t/child-car-seats/9939 here]. The main points for users of second hand seats were:
*Hidden crash damage: seats are supposed to replaced after a crash, but if the source doesn’t know this and doesn’t say, invisible hairline fractures could be present within the plastic which won’t protect a child a second time round.
*Plastic degrades naturally over time, and manufacturers recommend disposing of car seats after 6 to 10 years. Labels showing the expiry date may be missing, but seats should have a manufacturer’s stamp that states when they were made.
*It’s incredibly difficult to track if a used seat has been recalled for a safety defect, or if the previous owner washed the harness straps incorrectly (e.g. some brands say machine-washing, submerging straps in water, or using harsh chemicals can weaken the webbing fabric).

Some advice for members, based on the discussion on Discourse referenced above:

'''Important safety notice: Second-hand child car seats & restraints'''

When giving away or receiving a second-hand child car seat on Freegle, please prioritise the safety of the child. The level of caution required depends heavily on the type of restraint being offered.

'''1. Seats with built-in harnesses (infants & younger children)'''

Please exercise strict caution with these items. We strongly advise both parties to review these critical safety checks before completing the handover:

* '''Accident history: Never''' pass on a harnessed car seat if it has been involved in any kind of collision, even a minor one. Unseen structural damage can completely compromise its safety. Receivers should only accept the seat if they completely trust the history provided.
* '''Completeness:''' Ensure the seat has all its original parts, including the harness, chest pads, and the manufacturer’s instruction manual.
* '''Visual inspection:''' Before using, thoroughly inspect the seat under the fabric cover for cracks in the plastic shell, frayed harness straps, or weakened buckles.
* '''Age and lifespan:''' Check the date of manufacture, which is usually embossed onto the plastic on the back of the seat. Most plastics degrade over time, and safety experts recommend retiring these car seats after 6 to 10 years.
* '''Size & vehicle limits:''' Ensure the seat is strictly appropriate for the child’s weight and height. Check the manufacturer’s guidelines to ensure the seat can be installed securely in the specific vehicle.

'''2. Booster seats & cushions (typically ages 6–12)'''

While these are generally considered lower risk than harnessed seats because they rely on the vehicle’s built-in seat belts, they are still vital safety devices. Structural integrity remains very important.

* '''Visual inspection:''' Check thoroughly for any cracks in the plastic base or backrest, and ensure the plastic seat belt routing guides are fully intact and not weakened.
* '''Accident history:''' As with all car seats, it is highly recommended not to pass on a booster that has been in a collision.
* '''Regulations & sizing:''' Ensure the seat still clearly displays an approved UK/European safety label (ECE R44/04 or R129). Please note that backless booster cushions are legally restricted to children weighing more than 22 kg and taller than 125 cm.

'''N.B.''' If there is any doubt about the history, structural integrity, or safety standard of a car seat or booster, it is always safer to dispose of the item at a local household waste recycling centre rather than passing it on.

==Used car tyres==

There are similar safety issues to car seats with using second-hand tyres for their original purpose. The sale of second-hand tyres is regulated, and they must be tested to ensure they remain safe. However, they can be freegled for other uses, e.g. as garden planters.

Back to [[Specific Items]]

[[Category:Handling Specific Items]]

Safety of items offered

2026-07-31T15:19:36Z

Neville Reid: /* Car seats and restraints */ formatting

:''This page is about the safety of items offered. For personal safety, see [[Sample Admin: Keep safe]].''

If an item isn't illegal, it's OK to offer or request it on Freegle. But some items need care if members intend to use them for their original purpose, rather than upcycling or repurposing them. It's up to each community to decide whether to disallow certain items on safety grounds, or leave that decision to members.

Freegle's [https://www.ilovefreegle.org/disclaimer disclaimer] is clear about where responsibility lies, for both Freegle and members.

If a post is in pending, you could add a mod edit pointing out the risks of using an item. Some warnings are built into the system - see a [https://discourse.ilovefreegle.org/t/knives/8304 February 2025 discussion] on this.

Here's some information about specific items.

==Fire labels==

Furniture and upholstered items used indoors: see page 4 of [https://webarchive.nationalarchives.gov.uk/20121205104441/http://www.bis.gov.uk/files/file24685.pdf this government advice on fire safety]:

:''"In the Department's view, the simple distribution of second-hand furniture by a charity in pursuance of its charitable objectives to needy persons, either free of charge or at a nominal amount only, would be unlikely to constitute a supply in the course of business. On the other hand, shops selling furniture to raise funds for charitable purposes would constitute a business activity and the Regulations will apply to the furniture sold in this case. Individual charities should take legal advice."''

[https://www.gov.uk/guidance/reusing-upholstered-domestic-seating-containing-pops This guidance] suggests Freegle is OK to facilitate gifting upholstered items that might contain POPs (persistent organic pollutants), because the transaction between members is for 'non-waste products'.

Edward researched this in January 2024. The conclusion was that these are OK:
*individuals freegling without fire labels
*councils and other agencies freegling through our website without fire labels

But it wouldn't be OK if Freegle, or someone working on Freegle's behalf, was being paid to dispose of things without fire labels - that would then be covered by the business regulations.

FIRA is a credible industry source. The conclusion above draws on their [https://www.fira.co.uk/images/Furniture-Flammability-Advice-for-Consumers.pdf advice to consumers]:

:''"Q4. Can I donate furniture to charity without permanent flammability labels? - It's illegal for charity shops to sell furniture without permanent flammability labels, as such they will not accept donations without correct labelling.''
:''Q5. Can I sell my old furniture without permanent flammability labels? - Yes, as an individual you can sell your old furniture privately on eBay etc. without flammability labels."''

This matches typical freegling - we're in the same position as eBay. It's reasonable to assume that if this applies to sales by private individuals, it also applies to gifts by private individuals.

FIRA's guide for businesses indicates the regulations wouldn't apply to a business (or council) giving items away. Setting the law aside, there's obviously a reputational risk if a council donated an item that was later involved in a fire.

But these regulations probably do apply to Freegle, or a Freegle representative, if we were being paid to do this - that would put it in the course of business or trade.

==Cot mattresses==

[https://www.nct.org.uk/baby-toddler/sleep/cot-safety-features-sleeping-safely-cot The Lullaby Trust recommends] buying a new cot mattress, or - if using a second-hand one - carefully checking that it's clean, dry and free from cracks or tears. A cot mattress should be firm, with no sagging, and fit the cot snugly with no gaps.

==Helmets for motorcycles or bicycles==

See [https://www.motorcycletesttips.uk/learn-to-ride/motorcycle-helmets-visors-law/ this] and [https://helmets.org/cracks.htm this] for motorcycle helmets, and [https://www.whycycle.co.uk/cycling-advice/safety-and-security/cycling-helmets/ this] for bicycles.

==Car seats and restraints==

It isn't illegal to offer or reuse car seats or booster seats, so it's a local decision to add an extra rule to cover these or not. 
For more information, see [http://www.childcarseats.org.uk/ childcarseats.org.uk] and [https://www.which.co.uk/reviews/child-car-seats/article/what-should-i-do-with-my-old-baby-car-seat-aWIIP7f2jSxf this ''"Which?"'' article]. Government legal requirements can be found [https://www.gov.uk/child-car-seats-the-rules/ here] regarding the age & height of children needing to use a car seat.

The latest Discourse conversation about this was [https://discourse.ilovefreegle.org/t/child-car-seats/9939 here]. The main points for users of second hand seats were:
*Hidden crash damage: seats are supposed to replaced after a crash, but if the source doesn’t know this and doesn’t say, invisible hairline fractures could be present within the plastic which won’t protect a child a second time round.
*Plastic degrades naturally over time, and manufacturers recommend disposing of car seats after 6 to 10 years. Labels showing the expiry date may be missing, but seats should have a manufacturer’s stamp that states when they were made.
*It’s incredibly difficult to track if a used seat has been recalled for a safety defect, or if the previous owner washed the harness straps incorrectly (e.g. some brands say machine-washing, submerging straps in water, or using harsh chemicals can weaken the webbing fabric).

Some advice for members, based on the discussion on Discourse referenced above:

'''Important safety notice: Second-hand child car seats & restraints'''

When giving away or receiving a second-hand child car seat on Freegle, please prioritise the safety of the child. The level of caution required depends heavily on the type of restraint being offered.

'''1. Seats with built-in harnesses (infants & younger children)'''

Please exercise strict caution with these items. We strongly advise both parties to review these critical safety checks before completing the handover:

* '''Accident history: Never''' pass on a harnessed car seat if it has been involved in any kind of collision, even a minor one. Unseen structural damage can completely compromise its safety. Receivers should only accept the seat if they completely trust the history provided.
* '''Completeness:''' Ensure the seat has all its original parts, including the harness, chest pads, and the manufacturer’s instruction manual.
* '''Visual inspection:''' Before using, thoroughly inspect the seat under the fabric cover for cracks in the plastic shell, frayed harness straps, or weakened buckles.
* '''Age and lifespan:''' Check the date of manufacture, which is usually embossed onto the plastic on the back of the seat. Most plastics degrade over time, and safety experts recommend retiring these car seats after 6 to 10 years.
* '''Size & vehicle limits:''' Ensure the seat is strictly appropriate for the child’s weight and height. Check the manufacturer’s guidelines to ensure the seat can be installed securely in the specific vehicle.

'''2. Booster seats & cushions (typically ages 6–12)'''

While these are generally considered lower risk than harnessed seats because they rely on the vehicle’s built-in seat belts, they are still vital safety devices. Structural integrity remains very important.

* '''Visual inspection:''' Check thoroughly for any cracks in the plastic base or backrest, and ensure the plastic seat belt routing guides are fully intact and not weakened.
* '''Accident history:''' As with all car seats, it is highly recommended not to pass on a booster that has been in a collision.
* '''Regulations & sizing:''' Ensure the seat still clearly displays an approved UK/European safety label (ECE R44/04 or R129). Please note that backless booster cushions are legally restricted to children weighing more than 22 kg and taller than 125 cm.

'''N.B.''' If there is any doubt about the history, structural integrity, or safety standard of a car seat or booster, it is always safer to dispose of the item at a local household waste recycling centre rather than passing it on.

==Used car tyres==

There are similar safety issues to car seats with using second-hand tyres for their original purpose. The sale of second-hand tyres is regulated, and they must be tested to ensure they remain safe. However, they can be freegled for other uses, e.g. as garden planters.

Back to [[Specific Items]]

[[Category:Handling Specific Items]]

Safety of items offered

2026-07-31T15:07:27Z

Neville Reid: car seats: fix duplicate link; indicate sources re damage to webbing

:''This page is about the safety of items offered. For personal safety, see [[Sample Admin: Keep safe]].''

If an item isn't illegal, it's OK to offer or request it on Freegle. But some items need care if members intend to use them for their original purpose, rather than upcycling or repurposing them. It's up to each community to decide whether to disallow certain items on safety grounds, or leave that decision to members.

Freegle's [https://www.ilovefreegle.org/disclaimer disclaimer] is clear about where responsibility lies, for both Freegle and members.

If a post is in pending, you could add a mod edit pointing out the risks of using an item. Some warnings are built into the system - see a [https://discourse.ilovefreegle.org/t/knives/8304 February 2025 discussion] on this.

Here's some information about specific items.

==Fire labels==

Furniture and upholstered items used indoors: see page 4 of [https://webarchive.nationalarchives.gov.uk/20121205104441/http://www.bis.gov.uk/files/file24685.pdf this government advice on fire safety]:

:''"In the Department's view, the simple distribution of second-hand furniture by a charity in pursuance of its charitable objectives to needy persons, either free of charge or at a nominal amount only, would be unlikely to constitute a supply in the course of business. On the other hand, shops selling furniture to raise funds for charitable purposes would constitute a business activity and the Regulations will apply to the furniture sold in this case. Individual charities should take legal advice."''

[https://www.gov.uk/guidance/reusing-upholstered-domestic-seating-containing-pops This guidance] suggests Freegle is OK to facilitate gifting upholstered items that might contain POPs (persistent organic pollutants), because the transaction between members is for 'non-waste products'.

Edward researched this in January 2024. The conclusion was that these are OK:
*individuals freegling without fire labels
*councils and other agencies freegling through our website without fire labels

But it wouldn't be OK if Freegle, or someone working on Freegle's behalf, was being paid to dispose of things without fire labels - that would then be covered by the business regulations.

FIRA is a credible industry source. The conclusion above draws on their [https://www.fira.co.uk/images/Furniture-Flammability-Advice-for-Consumers.pdf advice to consumers]:

:''"Q4. Can I donate furniture to charity without permanent flammability labels? - It's illegal for charity shops to sell furniture without permanent flammability labels, as such they will not accept donations without correct labelling.''
:''Q5. Can I sell my old furniture without permanent flammability labels? - Yes, as an individual you can sell your old furniture privately on eBay etc. without flammability labels."''

This matches typical freegling - we're in the same position as eBay. It's reasonable to assume that if this applies to sales by private individuals, it also applies to gifts by private individuals.

FIRA's guide for businesses indicates the regulations wouldn't apply to a business (or council) giving items away. Setting the law aside, there's obviously a reputational risk if a council donated an item that was later involved in a fire.

But these regulations probably do apply to Freegle, or a Freegle representative, if we were being paid to do this - that would put it in the course of business or trade.

==Cot mattresses==

[https://www.nct.org.uk/baby-toddler/sleep/cot-safety-features-sleeping-safely-cot The Lullaby Trust recommends] buying a new cot mattress, or - if using a second-hand one - carefully checking that it's clean, dry and free from cracks or tears. A cot mattress should be firm, with no sagging, and fit the cot snugly with no gaps.

==Helmets for motorcycles or bicycles==

See [https://www.motorcycletesttips.uk/learn-to-ride/motorcycle-helmets-visors-law/ this] and [https://helmets.org/cracks.htm this] for motorcycle helmets, and [https://www.whycycle.co.uk/cycling-advice/safety-and-security/cycling-helmets/ this] for bicycles.

==Car seats and restraints==

It isn't illegal to offer or reuse car seats or booster seats, so it's a local decision to add an extra rule to cover these or not. 
For more information, see [http://www.childcarseats.org.uk/ childcarseats.org.uk] and [https://www.which.co.uk/reviews/child-car-seats/article/what-should-i-do-with-my-old-baby-car-seat-aWIIP7f2jSxf this ''"Which?"'' article]. Government legal requirements can be found [https://www.gov.uk/child-car-seats-the-rules/ here] regarding the age/height of children needing to use a car seat.

The latest Discourse conversation about this was [https://discourse.ilovefreegle.org/t/child-car-seats/9939 here]. The main points for users of second hand seats were:
*Hidden crash damage: seats are supposed to replaced after a crash, but if the source doesn’t know this and doesn’t say, invisible hairline fractures could be present within the plastic which won’t protect a child a second time round.
*Plastic degrades over time naturally and apparently most car seats expire from 6 to 10 years and could have their labels missing which tells the user when the expiry date is. Seats should have a manufacturer’s stamp that states when they were made.
*It’s incredibly difficult to track if a used seat has been recalled for a safety defect, or if the previous owner washed the harness straps incorrectly (e.g. some brands say machine-washing, submerging straps in water, or using harsh chemicals can weaken the webbing fabric).

Some advice for members, based on the discussion on Discourse referenced above:

'''Important Safety Notice: Second-Hand Child Car Seats & Restraints'''

When giving away or receiving a second-hand child car seat on Freegle, please prioritise the safety of the child. The level of caution required depends heavily on the type of restraint being offered.

1. Seats with Built-in Harnesses (Infants & Younger Children)

Please exercise strict caution with these items. We strongly advise both parties to review these critical safety checks before completing the handover:

Accident History: Never pass on a harnessed car seat if it has been involved in any kind of collision, even a minor one. Unseen structural damage can completely compromise its safety. Receivers should only accept the seat if they completely trust the history provided.

Completeness: Ensure the seat has all its original parts, including the harness, chest pads, and the manufacturer’s instruction manual.

Visual Inspection: Before using, thoroughly inspect the seat under the fabric cover for cracks in the plastic shell, frayed harness straps, or weakened buckles.

Age and Lifespan: Check the date of manufacture, which is usually embossed onto the plastic on the back of the seat. Most plastics degrade over time, and safety experts recommend retiring these car seats after 6 to 10 years.
Size & Vehicle Limits: Ensure the seat is strictly appropriate for the child’s weight (in kg) and height (in cm). Check the manufacturer’s guidelines to ensure the seat can be installed securely in the specific vehicle.

2. Booster Seats & Cushions (Typically Ages 6–12)

While these are generally considered lower risk than harnessed seats because they rely on the vehicle’s built-in seat belts, they are still vital safety devices. Structural integrity remains very important.

Visual Inspection: Check thoroughly for any cracks in the plastic base or backrest, and ensure the plastic seat belt routing guides are fully intact and not weakened.

Accident History: As with all car seats, it is highly recommended not to pass on a booster that has been in a collision.

Regulations & Sizing: Ensure the seat still clearly displays an approved UK/European safety label (ECE R44/04 or R129). Please note that backless booster cushions are legally restricted to children weighing more than 22 kg and taller than 125 cm.

Note to all Freegle members: If there is any doubt about the history, structural integrity, or safety standard of a car seat or booster, it is always safer to dispose of the item at a local household waste recycling centre rather than passing it on.

==Used car tyres==

There are similar safety issues to car seats with using second-hand tyres for their original purpose. The sale of second-hand tyres is regulated, and they must be tested to ensure they remain safe. However, they can be freegled for other uses, e.g. as garden planters.

Back to [[Specific Items]]

[[Category:Handling Specific Items]]

Publicity tools

2026-06-21T15:20:29Z

Neville Reid: /* QR codes and short links */ only the generator is to be restricted

This page lists the (technical) publicity tools available to group volunteers and members.

==QR codes and short links==

Freegle-branded QR code generator (restricted to use by signed-in moderators):
* https://www.ilovefreegle.org/qr/

Shortlinks for each community, including ready-made QR codes to download:
* https://www.ilovefreegle.org/shortlinks

== Current active posts for your group ==

This tool lists the currently open OFFER and WANTED posts for a group, divided by category and OFFER/WANTED.
You need to choose your group, then the active posts are listed (that have been placed in the last week).
You can then choose a date range to show, from today to 3 months.
To see any more details, you'll have to look in Freegle Direct ie by clicking on the Freegle Now! link.

* [https://direct.ilovefreegle.org/modtools/groupitems.php Current active posts group selector]

Once you've found your group, you can bookmark the link, eg:

* [https://direct.ilovefreegle.org/modtools/groupitems.php?groupid=49 Penrith and Eden District Freegle active posts]

== Weight stats for your group ==

Freegle Direct estimates how much has been saved from waste for each item successfully Freegled. This tool lists the weight saved per month for a while group, eg:

* [https://direct.ilovefreegle.org/modtools/weightstats.php?groupid=49&start=2015-04-01&end=2016-03-31 Penrith and Eden District Freegle weight stats for April 2015 to March 2016]

To find your group's weight stats, build your own link, starting with:

* https://direct.ilovefreegle.org/modtools/weightstats.php

followed by a groupid or groupname parameter and optional start and end parameters.
Get your groupid using the active posts tool (above).
The start and end parameters are in the form YYYY-MM-DD eg 2015-04-01.

== Map stats for your group ==

Freegle Direct attempts to work out the map location of each post (with the group centre as the default).
The spread of posts is mapped using this tool, eg:

* [https://direct.ilovefreegle.org/modtools/mapstats.php?groupid=49&start=2015-04-01&end=2016-03-31 Penrith and Eden District Freegle posts map for April 2015 to March 2016]

To find your group's map stats, build your own link, starting with:

* https://direct.ilovefreegle.org/modtools/mapstats.php

followed by a groupid or groupname parameter and optional start and end parameters, as per above.

Maps for all groups can be found at https://modtools.org/modtools/map

[[Freegle Direct]]

[[category:Publicity]]
[[category:Freegle Direct]]

Publicity tools

2026-06-21T15:13:32Z

Neville Reid: /* QR codes and short links */ The following are restricted to moderators. https://discourse.ilovefreegle.org/t/tapping-into-local-sustainability-would-like-to-try/9798/16

This page lists the (technical) publicity tools available to group volunteers and members.

==QR codes and short links==

The following are restricted to moderators.

Freegle-branded QR code generator:
* https://www.ilovefreegle.org/qr/

Shortlinks for each community, including ready-made QR codes to download:
* https://www.ilovefreegle.org/shortlinks

== Current active posts for your group ==

This tool lists the currently open OFFER and WANTED posts for a group, divided by category and OFFER/WANTED.
You need to choose your group, then the active posts are listed (that have been placed in the last week).
You can then choose a date range to show, from today to 3 months.
To see any more details, you'll have to look in Freegle Direct ie by clicking on the Freegle Now! link.

* [https://direct.ilovefreegle.org/modtools/groupitems.php Current active posts group selector]

Once you've found your group, you can bookmark the link, eg:

* [https://direct.ilovefreegle.org/modtools/groupitems.php?groupid=49 Penrith and Eden District Freegle active posts]

== Weight stats for your group ==

Freegle Direct estimates how much has been saved from waste for each item successfully Freegled. This tool lists the weight saved per month for a while group, eg:

* [https://direct.ilovefreegle.org/modtools/weightstats.php?groupid=49&start=2015-04-01&end=2016-03-31 Penrith and Eden District Freegle weight stats for April 2015 to March 2016]

To find your group's weight stats, build your own link, starting with:

* https://direct.ilovefreegle.org/modtools/weightstats.php

followed by a groupid or groupname parameter and optional start and end parameters.
Get your groupid using the active posts tool (above).
The start and end parameters are in the form YYYY-MM-DD eg 2015-04-01.

== Map stats for your group ==

Freegle Direct attempts to work out the map location of each post (with the group centre as the default).
The spread of posts is mapped using this tool, eg:

* [https://direct.ilovefreegle.org/modtools/mapstats.php?groupid=49&start=2015-04-01&end=2016-03-31 Penrith and Eden District Freegle posts map for April 2015 to March 2016]

To find your group's map stats, build your own link, starting with:

* https://direct.ilovefreegle.org/modtools/mapstats.php

followed by a groupid or groupname parameter and optional start and end parameters, as per above.

Maps for all groups can be found at https://modtools.org/modtools/map

[[Freegle Direct]]

[[category:Publicity]]
[[category:Freegle Direct]]

Publicity tools

2026-06-21T08:09:37Z

Neville Reid: QR codes

This page lists the (technical) publicity tools available to group volunteers and members.

==QR codes and short links==

Freegle-branded QR code generator:
* https://www.ilovefreegle.org/qr/

Shortlinks for each community, including ready-made QR codes to download:
* https://www.ilovefreegle.org/shortlinks

== Current active posts for your group ==

This tool lists the currently open OFFER and WANTED posts for a group, divided by category and OFFER/WANTED.
You need to choose your group, then the active posts are listed (that have been placed in the last week).
You can then choose a date range to show, from today to 3 months.
To see any more details, you'll have to look in Freegle Direct ie by clicking on the Freegle Now! link.

* [https://direct.ilovefreegle.org/modtools/groupitems.php Current active posts group selector]

Once you've found your group, you can bookmark the link, eg:

* [https://direct.ilovefreegle.org/modtools/groupitems.php?groupid=49 Penrith and Eden District Freegle active posts]

== Weight stats for your group ==

Freegle Direct estimates how much has been saved from waste for each item successfully Freegled. This tool lists the weight saved per month for a while group, eg:

* [https://direct.ilovefreegle.org/modtools/weightstats.php?groupid=49&start=2015-04-01&end=2016-03-31 Penrith and Eden District Freegle weight stats for April 2015 to March 2016]

To find your group's weight stats, build your own link, starting with:

* https://direct.ilovefreegle.org/modtools/weightstats.php

followed by a groupid or groupname parameter and optional start and end parameters.
Get your groupid using the active posts tool (above).
The start and end parameters are in the form YYYY-MM-DD eg 2015-04-01.

== Map stats for your group ==

Freegle Direct attempts to work out the map location of each post (with the group centre as the default).
The spread of posts is mapped using this tool, eg:

* [https://direct.ilovefreegle.org/modtools/mapstats.php?groupid=49&start=2015-04-01&end=2016-03-31 Penrith and Eden District Freegle posts map for April 2015 to March 2016]

To find your group's map stats, build your own link, starting with:

* https://direct.ilovefreegle.org/modtools/mapstats.php

followed by a groupid or groupname parameter and optional start and end parameters, as per above.

Maps for all groups can be found at https://modtools.org/modtools/map

[[Freegle Direct]]

[[category:Publicity]]
[[category:Freegle Direct]]

Spammers

2026-06-12T18:00:05Z

Neville Reid: /* Chat Review */ Spam button in chat only trains the filter, see https://discourse.ilovefreegle.org/t/chat-reviews/9656/59

Spam is the Internet equivalent of junk mail - email you didn't ask for, and probably don't want. Freegle members will often have their own spam filters to detect and remove spam.

With the introduction of Freegle Direct Version 3, filters intercept most spam.

Suspect messages and email addresses (members) can be reported in ModTools, using the Spam and Spammer buttons respectively.

Fuller details about possible SPAM Posts and people SPAMMING are below. 
See also https://discourse.ilovefreegle.org/t/spam-run/5438/10 for an explanation about the different treatment for spam messages and spammers.

=== Modtools Main Menu ===
==== Options when posts are displayed ====
*
[[ File:newspam1.jpg |200px]]
*
===== Messages: Pending =====
[[File:newspam2.jpg |799px]]

Automated system checks may result in a message being shown under Pending messages. The reason a post has been flagged for review will be shown.
Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Delete as Spam button will simply delete the post, and provide information for our spam filters.

To report the sender as a spammer, see the section on this page [[#SPAM checking before submission | SPAM checking before submission]]. If you are reporting the member, do not delete the post, but Hold it for the Spam team to review it.

===== Messages: Approved =====
[[ File:newspam3.jpg |606px]]

Again, make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Delete as Spam button will delete the post, and that information is used, behind the scenes, to train our spam filters.

==== Options when members are displayed ====
*
[[ File:newspam5.jpg |200px ]]
*
===== Members: Approved =====

[[ File:newspam6.jpg |605px]]

If you are certain after thorough checking that the person is a spammer then, on their details under Members>Approved, use the Report Spammer button to submit a report for review. See section [[#SPAM checking before submission | SPAM checking before submission]] for guidance.

The Remove and Ban buttons only apply to your community.

===== Chat Review =====
:''See also: [[Member Chat#Chat Review in Modtools]]
*
Example:
*
[[ File:newspam8.jpg ]]
*
Chat Review button options available:
*
[[ File:newspam9.jpg ]]
*

Click on View Chat to see why the system has highlighted this chat.
A member may have included a telephone number, an email address or a website link for illustration which is fine. An offer to pay petrol money for an item to be taken to them is not suspicious and is a local community decision. In such instances you can approve the chat.
If you would rather the intended recipient does not see the chat then click Delete. If the chat is definitely spam then click Spam; this deletes the message, and trains the spam filter. (It does not generate a report to the spammer list team; to do that, report the member from the member page.)
Use of the Approve and Whitelist button is as for the Whitelist button on Approved members.

We are legally allowed to do this (we have confirmed this with the regulator) for the purposes of detecting spam/scam. If we happen to find other violations of our rules, then we are allowed to act on them.

You will see chat messages here for review if the recipient is a member of one of your communities. You might see some where the conversation is about a post on another community, because it's not possible for the system to tell reliably whether a message relates to a specific post, multiple posts, or no post at all. It's fine to act on the message if you see it.

Communities can opt in (through ModTools Settings) to "Quicker Chat Review", in which case held messages are also displayed to volunteers on other communities for review. If the message is fine, they can release it promptly; otherwise, it is held for the local volunteers to act on it.

If there are multiple messages for review, you may see a "Delete All" button at the end. This was introduced to deal with mass spam, and will stop all the displayed messages from being sent out. However, in the case of messages seen by other communities' volunteers in "Quicker Chat Review", this button does nothing.

==== Spammer details held by the system ====
Accessed via Modtools menu at the left:
*
[[ File:newspam10.jpg ]]
*
This shows the options:
*
[[ File:newspam11.jpg ]]
*
Confirmed Spammers - These are members who have been confirmed as spammers. These reports are reviewed before a member appears on this list. Once someone is on this list, they then would be banned from all Freegle communities and warning messages sent to anyone who has had correspondence with the scammer. 
If you are certain that the person is not a spammer then submit a request for removal at https://discourse.ilovefreegle.org/c/tech/3. You must provide good reasons why this person should not be a Confirmed Spammer. Your request will be reviewed. 
Pending Add – These are members who have reported as spammers by a moderator. These reports will be reviewed to decide whether to add them to the spammer list. Please remember that people may not be spammers even if they are reported. For example: 
Members may join many communities because they are over-enthusiastic or have relatives in different places. 
Mail can be spoofed or accounts can be hacked - so a member can appear to send spam but not be a spammer. 
For someone to be added to the list they need to have clear intent to deliberately spam/scam, or be a massive multijoiner. Only a limited number of people have the ability to confirm or reject someone as a spammer. 
Whitelisted - These are members who have been exempted from the spammer list. Generally they are people who have legitimate reasons to join many communities. 
Pending Remove - These are members who are on the spammer list but someone has asked for them to be removed.

=== SPAM checking before submission ===
Before you click the white Spammer button you need to do some investigation.
You may get a post from a new member offering one of the known scammer items. 
You may identify something from Chat or by some other means that the circumstances are highly suspect. e.g. “I have now moved to <some_distant_location> but courier fees to send it to you would not be expensive”. 
Check the past posting and chat history of the member and how that person uses the community. 

If they appear to make regular posts on the community that are offers and wanteds they are not likely to be spammers. Check a few chats, see if they have sent spam or scam type replies to people or are they genuinely arranging collections? If they are chatting normally, then they should not be reported. No member should be reported without a look to see what their past activity is. 
An isolated incident of something doubtful should be resolved with the member or locally within your community. Their account may have been hacked or spoofed so check for that. 
If it is a suspicious new member then Google their email address, or even just the bit before “@”, and see if anything shows up. 
If a picture of an item attached to a post seems suspicious because it is not from a domestic setting then Google the image. 
A link to a website in a post may be just a useful illustration so check it out.

You should only be reporting genuine spammers or scammers and on rare occasions, someone we think could be a danger to other members. Even apparently strange people can be checked out to see what they are saying to members before being reported. 
After doing the investigation above, if you consider that the person is a serious risk to Freegle then you should use the white Spammer button on the Member Details page to submit your report for review. Your report must include as much helpful evidence as possible.

===Outcome of reporting spammers===
Your report would be reviewed and if it is considered that the person is a real scammer they would be added to the Confirmed Spammer List. 
Then they would be banned from all Freegle communities, and warning messages sent to anyone who has had correspondence with the scammer. These messages are signed as coming from volunteers on the local community, so you may receive unexpected replies. 
If new facts come to light which show it to be a false alarm then the person can be removed from the Confirmed Spammer List, but they would then have to re-join a Freegle community.

The Spammer Team can be contacted directly at spammerlist@ilovefreegle.org if there are further queries.

=== Modtools Settings for Spam Detection ===

In Modtools>Settings>Community, there is a section called Spam Settings. This is where you can choose to use the excellent spam detection system for your group. Switch the detection on, choose a distance, and add in worry words particularly relevant to your group. With these turned on, you will get any likely worrying messages sent to you for review. 
Please note that there are different desires of different groups, many of whom leave it entirely up to the members to decide whether they care about how far away someone comes from or not. In London, where public transport is very good, some mods think this opens their groups up to exploitation from “outside” whereas some mods think it’s completely reasonable that people will be in different areas regularly for work or pleasure. Some mods might not want “their” messages counting towards what they see as over-zealous restrictions on how far people can travel in other groups where mods have different views. Overall, experience has shown that members can be trusted to self regulate distances and restrictions are more likely to lead to onerous moderation duties and dissatisfied members, rather than stopping exploitation.

=== Procedure for Support Team when reviewing spammer submissions ===

We cannot always rely completely on what the mods report, they aren't always right and some reports are a little exaggerated and vague, so they need checking properly to avoid adding someone innocent. If we just approve everything on another mods say so, there is little point in us being spam checkers. We need a checking procedure arranged between us. 

When a spam report comes in the first thing to do is hold it, so nobody else tries to deal with it at the same time as you are checking it out. 

Then copy the email address, or member number, of the reported member and go to support tools. In 'find member', paste the email or number and the membership pops up with all the info about how that person uses the community. 

If they appear to make regular posts on the community that are offers and wanteds they are not likely to be spammers. Check a few chats, see if they have sent spammy or scam type replies to people or are they genuinely arranging collections? If they are chatting normally, then they should not be added to spam. No member should be added without a look to see what their past activity is. If they are not spammers then reject the report and drop the reporting mod an email to explain why and copy in Support so they know too. 

We should only be adding genuine spammers or scammers and on rare occasions, someone we think could be a danger to other members. We have had a couple of weirdos pop up who were added for member safety. Even weird people can be checked out to see what they are saying to members before being added. 

If a member is NOT to be added to the spammer list then email an explanation to the reporting moderator copying spammerlist@ilovefreegle.org 
If a member IS to be added to the spammer list then email an explanation containing the spamming member email and the reason to spammerlist@ilovefreegle.org 

That is the fairest way to do it for the member concerned. There is nothing worse than losing all your communities and chats where you are in the middle of arranging collections.

Links:
* email address for Spammers Team: spammerlist@ilovefreegle.org
*[[Specific Problems]]
*[[How To Deal With]]
*[[ModTools#Messages]] – marking an Offer/Wanted message as spam
*[[Spam]] – responding to complaints about Freegle emails

[[Category:Specific_Problems]]
[[category:ModTools]]

No-Shows

2026-05-01T14:30:47Z

Neville Reid: retarget to No-shows or time-wasters

#REDIRECT [[No-shows or time-wasters]]

Sample Admin: No-shows

2026-05-01T14:10:31Z

Neville Reid: punctuation

Here are some sample Admin messages you can send to your community.

ADMIN: NO-SHOWS

Sadly, we have been receiving an increasing number of complaints from members. These are mainly from those offering items when others do not turn up to collect as arranged and from those asking for items who never get any kind of reply but see the item remaining on the offers board.

To help resolve this problem we are asking you to:
*describe an item being offered as accurately as possible and add a photo if you can; this gives anyone interested a better idea if it is what they want or not
*mark an item as Taken (or Received if you have posted a Wanted) as soon as possible; please do not leave it until next time you have another item to post
*if you enquire about an item, please let the other person know if it is not what you are looking for, rather than leave them to wonder if you will come back to confirm collection or not
*if you have arranged a date and time to collect an item and then need to change this or have changed your mind, please let them know – we all hate No-Shows!

Can we remind everyone that we ask all members to deal with other members politely, as you would wish to be treated yourself and help build a friendly community.

Thank you being a member of $groupname. If you have any queries, we are here to help.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.............................

ADMIN: NO-SHOWS

Dear $groupname members,

Could we politely remind everyone that if you have arranged to collect an item from another Freegle member, please show up. Not showing up to arranged collections is really very unfair.

If you’ve changed your mind, or something comes up that prevents you from making the pre-arranged date & time, please let the Freegle member know at your earliest convenience. Things happen, we all understand that sometimes plans change or minds change. But it’s highly frustrating when someone has gone out of their way to take photos, list an item on Freegle, liaise with various responders, then choose someone to receive their item and make arrangements for it to be collected, only for that taker to just never turn up and ignore any further attempts to communicate.

We’re all in this to look after our local environment and to help each other out. Basic common courtesy and old fashioned good manners is the least we should all be able to expect from each other. ‘No-shows’ are very discouraging to otherwise generous and good-willed Freeglers who just want to help their community. Please do the decent thing and show up or cancel as soon as you know you won’t be able to make it.

We appreciate the vast majority of our users are amazing and do show up. But to those that don’t, please remember that other Freeglers can give you positive or negative feedback using the ‘thumbs up/thumbs down’ rating options. The more thumbs down you accrue, other Freeglers can see it and are much less likely to choose you to receive their items. We want this to be a continuous community service that people can rely on, so please help us to keep it that way.

Thank you kindly for your understanding and cooperation.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.............................

ADMIN: NO-SHOWS

Hanging around and the person you’re waiting for doesn’t show up? No-shows are very frustrating, and the main source of occasional complaints we receive.

From experience, we’ve found the best ways to avert ‘no-shows’ are:

*Ask in your response for people to reply with a phone number. This makes it easier to: text directions, check on the day that the person is coming, and communicate an emergency.
*Ask people to say which item(s) they want and why. Anyone who doesn’t respond is probably not serious about wanting your offer.
If you’re getting stuff for free, it’s only fair to be polite and thoughtful about the pickup arrangements – as most of us are.

Here, I have to confess to being guilty of once not showing up 😦 – I suddenly remembered I should have been picking up Freegle items. Fortunately there was a mobile signal so I was able to contact the lady who had promised me the items, and she kindly agreed to re-arrange. Now I set an alert on my phone if I’m picking up or handing over an item.

So please make sure you are absolutely going to show up when you say you will, perhaps setting yourself a reminder if that helps.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.......................

ADMIN: NO-SHOWS

This mail is sent to all members of the $groupname community.

We have occasional problems with people not showing up to collect items, or changing their minds. If you're getting stuff for free, it's only fair to be polite and thoughtful about the pickup arrangements – as most of us are. So please make sure you are absolutely going to show up when you say you will.

If you're not sure if you can or will show, then let someone else take the offer. Remember, people talk... and if you become known as a "no-show", then members will pass you by for someone else. Sure, sometimes last minute emergencies pop up; life happens... but if you can't turn up, it's courtesy to let them know. If you were staying in for someone, you'd want them to let you know if they couldn't come, right?

When you post an OFFER, you can choose who gets it however you like.
There are always going to be no-shows – but you can reduce the chances of it happening to you by choosing people carefully.

First-come-first-served is not always the best choice. Some people pounce on items and send a quick "I'll take it" without really thinking about whether they actually want it. If they change their minds, they might just not show up. Not giving to the first response also gives people who don't sit in front of a computer all day a chance, and you might get a later reply which makes you wish you'd not decided already.

Instead, use the Fair Offer Policy and take some time out and evaluate your responses for at least a few hours, if not for a whole day. If someone takes the time to reply politely and explain why they want an item, they're much more likely to show up, or at least let you know if they can't.

After you have picked someone, let them know, but hold off on sending your address until they respond again. If they take the trouble of sending you emails back and forth, they are very unlikely to stand you up. Once you've told someone they can have an item, please don't just change your mind and give it to someone else, unless arrangements fall through; if you do change your mind, please let them know.

Remember that not all no-shows are deliberate. People get lost, have car troubles, run late from meetings, or have one of many other reasons for not showing up on time. Exchange phone numbers, so you can let each other know.

But sometimes after all this, the person can still be a no-show. So save the replies you received just in case, so you can move on to the next person who wanted it.

And because, one day, you might find that you can't pick up something when you said you could, try not to get too annoyed at people who do that to you – they may have good reason.

Thanks,

$myname 
$groupname volunteer 
$owneremail

Back to [[Admins]]

[[Category:Sample Admins|No shows]]

Sample Admin: No-shows

2026-05-01T14:08:19Z

Neville Reid: avoid repetition

Here are some sample Admin messages you can send to your community.

ADMIN: NO-SHOWS

Sadly, we have been receiving an increasing number of complaints from members. These are mainly from those offering items when others do not turn up to collect as arranged and from those asking for items who never get any kind of reply but see the item remaining on the offers board.

To help resolve this problem we are asking you to:
*describe an item being offered as accurately as possible and add a photo if you can; this gives anyone interested a better idea if it is what they want or not
*mark an item as Taken (or Received if you have posted a Wanted) as soon as possible; please do not leave it until next time you have another item to post
*if you enquire about an item, please let the other person know if it is not what you are looking for, rather than leave them to wonder if you will come back to confirm collection or not
*if you have arranged a date and time to collect an item and then need to change this or have changed your mind, please let them know – we all hate No-Shows!

Can we remind everyone that we ask all members to deal with other members politely, as you would wish to be treated yourself and help build a friendly community.

Thank you being a member of $groupname. If you have any queries, we are here to help.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.............................

ADMIN: NO-SHOWS

Dear $groupname members,

Could we politely remind everyone that if you have arranged to collect an item from another Freegle member, please show up. Not showing up to arranged collections is really very unfair.

If you’ve changed your mind, or something comes up that prevents you from making the pre-arranged date & time, please let the Freegle member know at your earliest convenience. Things happen, we all understand that sometimes plans change or minds change. But it’s highly frustrating when someone has gone out of their way to take photo’s, list an item on Freegle, liaise with various responders, then choose someone to receive their item and make arrangements for it to be collected, only for that taker to just never turn up and ignore any further attempts to communicate.

We’re all in this to look after our local environment and to help each other out. Basic common courtesy and old fashioned good manners is the least we should all be able to expect from each other. ‘No-shows’ are very discouraging to otherwise generous and good-willed Freeglers who just want to help their community. Please do the decent thing and show up or cancel as soon as you know you won’t be able to make it.

We appreciate the vast majority of our users are amazing and do show up. But to those that don’t, please remember that other Freeglers can give you positive or negative feedback using the ‘thumbs up/thumbs down’ rating options. The more thumbs down you accrue, other Freeglers can see it and are much less likely to choose you to receive their items. We want this to be a continuous community service that people can rely on, so please help us to keep it that way.

Thank you kindly for your understanding and cooperation.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.............................

ADMIN: NO-SHOWS

Hanging around and the person you’re waiting for doesn’t show up? No-shows are very frustrating, and the main source of occasional complaints we receive.

From experience, we’ve found the best ways to avert ‘no-shows’ are:

*Ask in your response for people to reply with a phone number. This makes it easier to: text directions, check on the day that the person is coming, and communicate an emergency.
*Ask people to say which item(s) they want and why. Anyone who doesn’t respond is probably not serious about wanting your offer.
If you’re getting stuff for free, it’s only fair to be polite and thoughtful about the pickup arrangements – as most of us are.

Here, I have to confess to being guilty of once not showing up 😦 – I suddenly remembered I should have been picking up Freegle items. Fortunately there was a mobile signal so I was able to contact the lady who had promised me the items, and she kindly agreed to re-arrange. Now I set an alert on my phone if I’m picking up or handing over an item.

So please make sure you are absolutely going to show up when you say you will, perhaps setting yourself a reminder if that helps.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.......................

ADMIN: NO-SHOWS

This mail is sent to all members of the $groupname community.

We have occasional problems with people not showing up to collect items, or changing their minds. If you're getting stuff for free, it's only fair to be polite and thoughtful about the pickup arrangements – as most of us are. So please make sure you are absolutely going to show up when you say you will.

If you're not sure if you can or will show, then let someone else take the offer. Remember, people talk... and if you become known as a "no-show", then members will pass you by for someone else. Sure, sometimes last minute emergencies pop up; life happens... but if you can't turn up, it's courtesy to let them know. If you were staying in for someone, you'd want them to let you know if they couldn't come, right?

When you post an OFFER, you can choose who gets it however you like.
There are always going to be no-shows – but you can reduce the chances of it happening to you by choosing people carefully.

First-come-first-served is not always the best choice. Some people pounce on items and send a quick "I'll take it" without really thinking about whether they actually want it. If they change their minds, they might just not show up. Not giving to the first response also gives people who don't sit in front of a computer all day a chance, and you might get a later reply which makes you wish you'd not decided already.

Instead, use the Fair Offer Policy and take some time out and evaluate your responses for at least a few hours, if not for a whole day. If someone takes the time to reply politely and explain why they want an item, they're much more likely to show up, or at least let you know if they can't.

After you have picked someone, let them know, but hold off on sending your address until they respond again. If they take the trouble of sending you emails back and forth, they are very unlikely to stand you up. Once you've told someone they can have an item, please don't just change your mind and give it to someone else, unless arrangements fall through; if you do change your mind, please let them know.

Remember that not all no-shows are deliberate. People get lost, have car troubles, run late from meetings, or have one of many other reasons for not showing up on time. Exchange phone numbers, so you can let each other know.

But sometimes after all this, the person can still be a no-show. So save the replies you received just in case, so you can move on to the next person who wanted it.

And because, one day, you might find that you can't pick up something when you said you could, try not to get too annoyed at people who do that to you – they may have good reason.

Thanks,

$myname 
$groupname volunteer 
$owneremail

Back to [[Admins]]

[[Category:Sample Admins|No shows]]

Sample Admin: No-shows

2026-05-01T14:06:58Z

Neville Reid: avoid "X Freegle Freeglers"

Here are some sample Admin messages you can send to your community.

ADMIN: NO-SHOWS

Sadly, we have been receiving an increasing number of complaints from members. These are mainly from those offering items when others do not turn up to collect as arranged and from those asking for items who never get any kind of reply but see the item remaining on the offers board.

To help resolve this problem we are asking you to:
*describe an item being offered as accurately as possible and add a photo if you can; this gives anyone interested a better idea if it is what they want or not
*mark an item as Taken (or Received if you have posted a Wanted) as soon as possible; please do not leave it until next time you have another item to post
*if you enquire about an item, please let the other person know if it is not what you are looking for, rather than leave them to wonder if you will come back to confirm collection or not
*if you have arranged a date and time to collect an item and then need to change this or have changed your mind, please let them know – we all hate No-Shows!

Can we remind everyone that we ask all members to deal with other members politely, as you would wish to be treated yourself and help build a friendly community.

Thank you being a member of $groupname. If you have any queries, we are here to help.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.............................

ADMIN: NO-SHOWS

Dear $groupname members,

Could we please politely remind everyone that if you have arranged to collect an item from another Freegle member, please show up. Not showing up to arranged collections is really very unfair.

If you’ve changed your mind, or something comes up that prevents you from making the pre-arranged date & time, please let the Freegle member know at your earliest convenience. Things happen, we all understand that sometimes plans change or minds change. But it’s highly frustrating when someone has gone out of their way to take photo’s, list an item on Freegle, liaise with various responders, then choose someone to receive their item and make arrangements for it to be collected, only for that taker to just never turn up and ignore any further attempts to communicate.

We’re all in this to look after our local environment and to help each other out. Basic common courtesy and old fashioned good manners is the least we should all be able to expect from each other. ‘No-shows’ are very discouraging to otherwise generous and good-willed Freeglers who just want to help their community. Please do the decent thing and show up or cancel as soon as you know you won’t be able to make it.

We appreciate the vast majority of our users are amazing and do show up. But to those that don’t, please remember that other Freeglers can give you positive or negative feedback using the ‘thumbs up/thumbs down’ rating options. The more thumbs down you accrue, other Freeglers can see it and are much less likely to choose you to receive their items. We want this to be a continuous community service that people can rely on, so please help us to keep it that way.

Thank you kindly for your understanding and cooperation.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.............................

ADMIN: NO-SHOWS

Hanging around and the person you’re waiting for doesn’t show up? No-shows are very frustrating, and the main source of occasional complaints we receive.

From experience, we’ve found the best ways to avert ‘no-shows’ are:

*Ask in your response for people to reply with a phone number. This makes it easier to: text directions, check on the day that the person is coming, and communicate an emergency.
*Ask people to say which item(s) they want and why. Anyone who doesn’t respond is probably not serious about wanting your offer.
If you’re getting stuff for free, it’s only fair to be polite and thoughtful about the pickup arrangements – as most of us are.

Here, I have to confess to being guilty of once not showing up 😦 – I suddenly remembered I should have been picking up Freegle items. Fortunately there was a mobile signal so I was able to contact the lady who had promised me the items, and she kindly agreed to re-arrange. Now I set an alert on my phone if I’m picking up or handing over an item.

So please make sure you are absolutely going to show up when you say you will, perhaps setting yourself a reminder if that helps.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.......................

ADMIN: NO-SHOWS

This mail is sent to all members of the $groupname community.

We have occasional problems with people not showing up to collect items, or changing their minds. If you're getting stuff for free, it's only fair to be polite and thoughtful about the pickup arrangements – as most of us are. So please make sure you are absolutely going to show up when you say you will.

If you're not sure if you can or will show, then let someone else take the offer. Remember, people talk... and if you become known as a "no-show", then members will pass you by for someone else. Sure, sometimes last minute emergencies pop up; life happens... but if you can't turn up, it's courtesy to let them know. If you were staying in for someone, you'd want them to let you know if they couldn't come, right?

When you post an OFFER, you can choose who gets it however you like.
There are always going to be no-shows – but you can reduce the chances of it happening to you by choosing people carefully.

First-come-first-served is not always the best choice. Some people pounce on items and send a quick "I'll take it" without really thinking about whether they actually want it. If they change their minds, they might just not show up. Not giving to the first response also gives people who don't sit in front of a computer all day a chance, and you might get a later reply which makes you wish you'd not decided already.

Instead, use the Fair Offer Policy and take some time out and evaluate your responses for at least a few hours, if not for a whole day. If someone takes the time to reply politely and explain why they want an item, they're much more likely to show up, or at least let you know if they can't.

After you have picked someone, let them know, but hold off on sending your address until they respond again. If they take the trouble of sending you emails back and forth, they are very unlikely to stand you up. Once you've told someone they can have an item, please don't just change your mind and give it to someone else, unless arrangements fall through; if you do change your mind, please let them know.

Remember that not all no-shows are deliberate. People get lost, have car troubles, run late from meetings, or have one of many other reasons for not showing up on time. Exchange phone numbers, so you can let each other know.

But sometimes after all this, the person can still be a no-show. So save the replies you received just in case, so you can move on to the next person who wanted it.

And because, one day, you might find that you can't pick up something when you said you could, try not to get too annoyed at people who do that to you – they may have good reason.

Thanks,

$myname 
$groupname volunteer 
$owneremail

Back to [[Admins]]

[[Category:Sample Admins|No shows]]

Sample Admin: No-shows

2026-05-01T14:05:06Z

Neville Reid: $groupname, flow, punctuation, signatures

Here are some sample Admin messages you can send to your community.

ADMIN: NO-SHOWS

Sadly, we have been receiving an increasing number of complaints from members. These are mainly from those offering items when others do not turn up to collect as arranged and from those asking for items who never get any kind of reply but see the item remaining on the offers board.

To help resolve this problem we are asking you to:
*describe an item being offered as accurately as possible and add a photo if you can; this gives anyone interested a better idea if it is what they want or not
*mark an item as Taken (or Received if you have posted a Wanted) as soon as possible; please do not leave it until next time you have another item to post
*if you enquire about an item, please let the other person know if it is not what you are looking for, rather than leave them to wonder if you will come back to confirm collection or not
*if you have arranged a date and time to collect an item and then need to change this or have changed your mind, please let them know – we all hate No-Shows!

Can we remind everyone that we ask all members to deal with other members politely, as you would wish to be treated yourself and help build a friendly community.

Thank you being a member of $groupname. If you have any queries, we are here to help.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.............................

ADMIN: NO-SHOWS

Hi $groupname Freeglers

Could we please politely remind everyone that if you have arranged to collect an item from another Freegle member, please show up. Not showing up to arranged collections is really very unfair.

If you’ve changed your mind, or something comes up that prevents you from making the pre-arranged date & time, please let the Freegle member know at your earliest convenience. Things happen, we all understand that sometimes plans change or minds change. But it’s highly frustrating when someone has gone out of their way to take photo’s, list an item on Freegle, liaise with various responders, then choose someone to receive their item and make arrangements for it to be collected, only for that taker to just never turn up and ignore any further attempts to communicate.

We’re all in this to look after our local environment and to help each other out. Basic common courtesy and old fashioned good manners is the least we should all be able to expect from each other. ‘No-shows’ are very discouraging to otherwise generous and good-willed Freeglers who just want to help their community. Please do the decent thing and show up or cancel as soon as you know you won’t be able to make it.

We appreciate the vast majority of our users are amazing and do show up. But to those that don’t, please remember that other Freeglers can give you positive or negative feedback using the ‘thumbs up/thumbs down’ rating options. The more thumbs down you accrue, other Freeglers can see it and are much less likely to choose you to receive their items. We want this to be a continuous community service that people can rely on, so please help us to keep it that way.

Thank you kindly for your understanding and cooperation.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.............................

ADMIN: NO-SHOWS

Hanging around and the person you’re waiting for doesn’t show up? No-shows are very frustrating, and the main source of occasional complaints we receive.

From experience, we’ve found the best ways to avert ‘no-shows’ are:

*Ask in your response for people to reply with a phone number. This makes it easier to: text directions, check on the day that the person is coming, and communicate an emergency.
*Ask people to say which item(s) they want and why. Anyone who doesn’t respond is probably not serious about wanting your offer.
If you’re getting stuff for free, it’s only fair to be polite and thoughtful about the pickup arrangements – as most of us are.

Here, I have to confess to being guilty of once not showing up 😦 – I suddenly remembered I should have been picking up Freegle items. Fortunately there was a mobile signal so I was able to contact the lady who had promised me the items, and she kindly agreed to re-arrange. Now I set an alert on my phone if I’m picking up or handing over an item.

So please make sure you are absolutely going to show up when you say you will, perhaps setting yourself a reminder if that helps.

Kind regards,

$myname 
$groupname volunteer 
$owneremail

.......................

ADMIN: NO-SHOWS

This mail is sent to all members of the $groupname community.

We have occasional problems with people not showing up to collect items, or changing their minds. If you're getting stuff for free, it's only fair to be polite and thoughtful about the pickup arrangements – as most of us are. So please make sure you are absolutely going to show up when you say you will.

If you're not sure if you can or will show, then let someone else take the offer. Remember, people talk... and if you become known as a "no-show", then members will pass you by for someone else. Sure, sometimes last minute emergencies pop up; life happens... but if you can't turn up, it's courtesy to let them know. If you were staying in for someone, you'd want them to let you know if they couldn't come, right?

When you post an OFFER, you can choose who gets it however you like.
There are always going to be no-shows – but you can reduce the chances of it happening to you by choosing people carefully.

First-come-first-served is not always the best choice. Some people pounce on items and send a quick "I'll take it" without really thinking about whether they actually want it. If they change their minds, they might just not show up. Not giving to the first response also gives people who don't sit in front of a computer all day a chance, and you might get a later reply which makes you wish you'd not decided already.

Instead, use the Fair Offer Policy and take some time out and evaluate your responses for at least a few hours, if not for a whole day. If someone takes the time to reply politely and explain why they want an item, they're much more likely to show up, or at least let you know if they can't.

After you have picked someone, let them know, but hold off on sending your address until they respond again. If they take the trouble of sending you emails back and forth, they are very unlikely to stand you up. Once you've told someone they can have an item, please don't just change your mind and give it to someone else, unless arrangements fall through; if you do change your mind, please let them know.

Remember that not all no-shows are deliberate. People get lost, have car troubles, run late from meetings, or have one of many other reasons for not showing up on time. Exchange phone numbers, so you can let each other know.

But sometimes after all this, the person can still be a no-show. So save the replies you received just in case, so you can move on to the next person who wanted it.

And because, one day, you might find that you can't pick up something when you said you could, try not to get too annoyed at people who do that to you – they may have good reason.

Thanks,

$myname 
$groupname volunteer 
$owneremail

Back to [[Admins]]

[[Category:Sample Admins|No shows]]

Computers

2026-05-01T13:55:24Z

Neville Reid: redirect to Recycling Organisations, as wiki search does not work or does not update itself promptly

#REDIRECT [[Recycling Organisations]]

No-shows or time-wasters

2026-05-01T13:53:12Z

Neville Reid: /* These are some tips for both mods and members on how to deal with no shows: */ reformat heading just as bold

A no-show is when someone arranges to pick up an item from another Freegle member and then doesn't turn up at the agreed time to collect it although sometimes this can happen in reverse where a members shows up to collect something and is left waiting. No-shows and time wasters are probably the most frustrating aspect of Freegle (they're quite possibly the most frustrating aspect of life in general really). Members who have waited in to give something away, which is often taking up lots of room in their home, find this very annoying. Also, people sometimes respond to a post and then don't follow through, leaving the member wondering how long to wait before they move on to the next person on their list.

'''These are some tips for both mods and members on how to deal with no shows:'''

* Sending an admin to the group about no-shows. This often makes the person who complained feel a lot better – you’ve shown that you listened. And generally its just good to remind everyone of the importance of turning up and following through. [[Sample Admin: No-shows]]

*Often phone contact makes all the difference - the act of actually speaking to someone makes them seem more human and like someone you might not want to mess around.

*Some members ask people to ring and confirm a few hours before they turn up – this also ensures that the person collecting remembers their appointment.

*When a member emails someone to offer them an item, encourage them to give the other member a deadline by which they should reply by or they will move on to the next person who asked. This avoids members being left in limbo whilst waiting for a reply, or feeling guilty about moving on to the next person who asked.

*Encourage members not to agree to arrangements that will inconvenience them. Dont agree to have someone come round if you need to go out straight away afterwards. don't agree to meet them at the station (unless you feel safer that way), if they're collecting from your workplace get them to come when you're going to be there anyway etc.

* If you get a member complaint about a no show, you might want to email the other person and ask them what happened - there is often a good reason, for example, they have accidently deleted the contact details. However there’s also the risk that you’ll get sucked into an argument about rights and wrongs where you can’t really help.

Back to [[Specific Circumstances]] or [[Specific Problems]]
[[category:Specific Circumstances]]

Where to give

2026-04-24T20:28:54Z

Neville Reid: try to make it easier to find Recycling_Organisations

#REDIRECT [[Recycling_Organisations]]

Specific items

2026-04-24T20:21:54Z

Neville Reid: add key words

These pages give some information on specific items that may or may not be offered or requested on your group.

*[[Alcohol and tobacco]]
*[[Archery Equipment]]
*[[Asbestos]]
*[[Batteries]]
*[[Beach sand, stones, driftwood, seashells etc]]
* Bike helmets – see [[Safety of items offered]]
*[[Books]]
*[[Bread Baskets]]
*Car seats – see [[Safety of items offered]]
*[[Contact Lenses]] and solutions
*[[Cooking Oil]]
*[[Condoms]]
*[[Copyright Issues]] – software, DVDs, videos
*Cots – see [[Safety of items offered]]
*[[Counterfeit, Fake or Imitation items]]
*[[Creosote]]
*[[Disability Aids]]
*Explosive Precursors – see [[Worry Words]]
*[[Fire Extinguishers]]
*[[Fireworks]]
*[[Food]]
*[[Fridges and Freezers]]
*[[Frogspawn]]
*[[Fur]]
*Furniture – see [[Safety of items offered]]
*[[Garden chemicals: pesticides, insecticides, weedkiller]]
*[[Gas cookers]]
*[[Gas cylinders or bottles]]
*[[Guns and replicas]] including air rifles
*[[Hearing aids, Glasses]]
*[[Knives and Swords]]
*[[Light Bulbs]]
*[[Medicines and supplements]]
*[[Oil]] – waste and other oils
*[[Oyster cards]]
*[[Pets and animals]]
*[[Plants]]
*[[Red Diesel]]
*[[Safety of items offered]] – car seats, cot mattresses, bike helmets, furniture – what are the risks?
*[[Scanners]] – radio scanners etc
*[[Scrap Metal]]
*[[Sex toys]]
*[[Sky and Virgin boxes]]
*[[Slug Pellets]]
*[[Storage Heaters]]
* Talcum powder – conversation on Discourse, September 2025 – https://discourse.ilovefreegle.org/t/talcum-powder/8932
*[[Tasers and stun guns]]
*[[Thermometers]]
*[[Tickets and Vouchers]]
*[[Timeshare]]
*[[Tortoises]]
*[[Tumble dryers]]
*[[Waste Definition|Waste]] – legal definition of what constitutes waste
*[[Wood]] – including pallet warnings

See also [[Recycling Organisations]], a list of organisations that reuse computers, medical and office equipment, sewing machines, tools etc.

Back to [[How To Deal With]]

[[Category:Specific Items| ]]

Recycling Organisations

2026-04-24T20:15:43Z

Neville Reid: update links and reformat, hoping this will fix a problem in that key words were not showing up in searches; add more from https://discourse.ilovefreegle.org/t/where-to-give-old-pcs/9579

These organisations welcome donations of items for recycling for good causes:

; Charity shops
* For clothing, books, audio/video, toys and other household items, find charity shops near you at https://charityretail.org.uk/find-a-shop

; Bicycles
* Large Oxfam shops may accept bicycles
* Re-cycle https://re-cycle.org/ who send second-hand bikes to Africa

; Computers
* Computeraid International https://www.computeraid.org/
* Donate a PC https://www.donateapc.org.uk/
* WEEE Charity https://www.weeecharity.com/index.php/what-we-take
* IT specialists in the Reuse Network
* Local Rotary groups may have a collection point
* Older Windows 10 computers can be upgraded to Google ChromeOS Flex see [https://www.forbes.com/sites/zakdoffman/2026/04/12/googles-free-windows-pc-upgrade-offer-you-must-act-before-its-too-late/ here] or Linux

; Food
* Non-perishable: Give to Global Hand https://www.globalhand.org , who can also take goods as varied as relief supplies, vehicles, textbooks, construction equipment and boats.
* Perishable: use the Olio app https://olioapp.com/en/

; Furniture
* Reuse Network https://reuse-network.org.uk/donate-items/

; Medical equipment
* Mercy Ships https://www.mercyships.org.uk/

; Office equipment
* WEEE Charity https://www.weeecharity.com/index.php/what-we-take

; Sewing machines
* Tools for Self Reliance https://www.tfsr.org/

; Spectacles
* Many opticians run charity programmes with second-hand glasses.

; Tools
* Tools for Self Reliance https://www.tfsr.org/ welcomes tools for bicycle repairs, blacksmiths, carpenters, engineers, mechanics, and shoe repairs

Back to [[Specific Items]]

[[category:Specific Items]]

Specific Circumstances

2026-04-15T16:02:21Z

Neville Reid: sort key: top

If you are unsure about particular situations or circumstances related to the message your members post or ask about, you might find some help here:

* [[Auto-responses]] - those annoying responses that the occasional member uses to ask for every item being offered on your group
* [[Borrowing or Lending]] 
* [[Cross-posting]] - same message being posted on more than one group? The ins and outs of approaches to deal with this. 
* [[Distance - How far away is acceptable]]
* [[No-shows or time-wasters]] 
* [[Phone numbers]] 
* [[Resellers]] 
* [[Sob stories]] 
* [[Charities and community groups]] 

Back to [[How To Deal With]]
[[Category: Specific Circumstances| ]]

Help:Deleting a page

2026-04-15T15:45:59Z

Neville Reid: trim banner code

{{PD Help Page}}

== When not to delete a page ==
Typically you would delete a page if the contents are entirely inappropriate and do not match the purposes of the Wiki. In other situations, you would take a less extreme course of action, for example:

* The page should have a different title -- See [[Help:Moving a page]]
* The contents should have been placed on a different page -- Add the contents to the other page, and then supply a redirect. See [[Help:Redirects]]
* The contents are already on a different page -- Delete the duplicate content and leave a redirect. That way, the page title, which made sense to somebody, will helpfully redirect to the information. See [[Help:Redirects]]
* The page is out-of-date -- Re-word sentences to be in the past tense, to make the page an historical record. Alternatively, label the information as out-of-date, with a warning notice.

An actual delete is generally necessary only if the ''title'' of the page is inappropriate. In other situations, a merge and redirect is more appropriate.

=== Proposing changes ===
Deciding on appropriate content/page titles can be a difficult aspect of Wiki organization, and one which can often provoke debates. If the merge or deletion you have in mind is one which might cause upset, you should propose the change first. Do this by leaving a note to give your reasons on the [[Help:Talk pages|talk page]]. You might also establish a system for labeling the page with a delete/merge proposal template, to make everybody aware of your intentions.

=== Unlinking a page ===
The 'What links here' toolbox feature (bottom of left sidebar) will tell you which other Wiki pages link to the current page. Always use this feature to check before proceeding with deleting. These related pages will need to be edited for their links to reflect the change.

== Deletion itself ==
'''Normal users cannot permanently delete a Wiki page'''. This is a deliberate design feature, and is an important part of why wikis work. Every kind of editing operation can be reverted by any other user, and that includes resurrecting deleted content. It doesn't cause significant wasted space; and with nothing but a 'delete' label, the page is effectively deleted anyway.

'[[Help:Sysops and permissions|Sysop]]' users ''are'' able to delete a page semi-permanently. See [[Help:Sysop deleting and undeleting]]. Typically 'sysops' might look for delete labels, and do a proper delete on these pages, after a period of time. If for some reason you need a page to be deleted more quickly than that, you will need to contact a 'sysop' to request this.

==See also==
* [[Help:Sysops and permissions]]

{{Languages|Help:Deleting a page}}

[[Category:Help]]

Freegle Board Minutes 24 September 2014

2026-04-15T15:43:16Z

Neville Reid: remove link to deleted index page

==Minutes of the Meeting of Directors of Freegle Limited 24 September 2014 at 7.15 by Skype Chat==
===Chairman===
Edward Hibbert
===Polling===
http://polls.modtools.org/
===Directors Present===
Jacky Barrett, John Carroll, Ollie Clark, Cat Fletcher, Edward Hibbert, Andrew Ludlow, Alison Redway, Tina Willcox

The meeting commenced at 19.15
===Apologies for Absence===
None
===Declarations of Interest===
Edward is a Director of Recycling Lives. There are no conflicts at present.

Edward has a financial interest in a charitable fundraising venture from which Freegle may benefit. He will not receive any financial benefit from donations made via this route to Freegle.
===Risk Register===
This item was carried forward to the next meeting.

'''Action - Edward'''
===Fundraising===
Edward outlined a project that he is involved with that aims to develop a social network for charity. Edward suggested that Freegle sign up to this site so that we can accept donations.
He has negotiated a 0% fee, so this means that we get all of £1 + Gift Aid for donations via this route. That makes it cheaper than Virgin Giving.

Edward has a financial interest in this overall project. He would not be receiving any portion of a donation made to Freegle, but corporates might be making a separate payment to have their charitable donation promoted (this is a revenue stream to fund this project) and he would have a financial interest in that. If we signed up Freegle could reasonably expect to start receiving donations from October of this year.

We agreed to recommend to the Reps that Freegle UK should sign up to this. We will continue to run other fundraising methods alongside.

'''Votes: 7 For, 1 Abstain'''

'''Action - Alison - Pass to Reps for polling.'''
===Mobile Phone App===
Chris Cant presented the Board with a draft specification for a mobile phone app for Freegle Direct groups, primarily aimed at Android and IOS phones, though tablets will also be supported as well as potentially other platforms such as Windows phones. He has requested funding from Freegle for this.

Chris has suggested initially two stages of development and requires £5,000 in total. There are potentially other stages of development.

He has secured funding of £1,000 from Sustain Eden and is also applying for £1,000 from Cumbria County Council. Cumbria would require a logo within the app in return for funding. The app would be trialled in Cumbria and Chris hopes to release the app by the end of 2014.

Chris would carry out the work via his company PHD Computer Consultants Ltd. The end result would belong to Freegle UK/Freegle Ltd and Chris would support it as best he can, thereafter for free, though any funding for improvements would be welcome.
Edward Hibbert would be able to provide support for the app in the event of Chris not being able to do this.

We unanimously agreed to recommend to the Reps that Freegle UK pay Chris Cant £1k now with a view to £2k (total if other funding isn't found) to get us to a product.

'''Action: Alison - pass to Reps for polling'''
===Reports===
====Finance====
John is liaising with Unity Trust Bank over the opening of a bank account and awaiting the signed mandate from the proposed account signatories.

'''Action - John'''

'''Account Signatories'''
====Company Secretary====
Andy is compiling the confidential details for the Directors that are needed for the Register and charity registration.

'''Action - Andy'''
====Board Secretary====
=====Recording Votes in Minutes=====
At the request of a Volunteer we considered how we should record votes in the Board meeting minutes.

We unanimously agreed that we will publish the number of votes for specific questions. If a Director is standing for subsequent re-election then volunteers are welcome to ask questions about anything they like, including voting patterns, and the candidate will choose how to answer.

'''Action - Alison - update Board meeting procedure on wiki.'''
====Returning Officer Vacancy====
Under the Rules of the Industrial and Provident Society the Returning Officers are appointed by the Company Secretary. The Company Secretary will consult with the whole Board before making an appointment. There is currently a vacancy for a Returning Officer.

We unanimously agreed that we should advertise the vacancy for a Returning Officer on Central.

'''Action - Alison'''
====Volunteer Welfare====
Tina will lead a discussion on strategies for volunteer welfare. We will review this at the next meeting.

'''Action - Tina

All to contribute to Trello Board'''
====Chief Technology Officer====
Cat met with Justin of Reyooz and Cat and Edward are hoping to meet him in London in November.

Edward is looking into data protection and will report to the next meeting.

'''Action - Edward'''
====Media====
Cat has been talking to http://www.re-cycle.org and will report on this shortly.

'''Action - Cat'''

In agreement with the Reps, Cat has allocated £1,000 from the donation restricted to media for sponsorship to Fotodocument - http://fotodocument.org/foto-commissions/.
The exhibitions are in tourist venues in Brighton for ten months starting on 5 October.
Cat has agreed to report monthly, specifically so that we can measure the impact as a guide if we consider spending on similar projects in future.

'''Action - Cat'''

Cat has agreed to lead a board discussion on how best we can get more groups involved in local promotion.

'''Action - Cat'''

Cat has 5,000 business cards available for Freegle groups.
====Health and Safety====
Ollie presented a role and remit for this post.

====Policy====
Jacky reported that the GAT team have been reviewing and updating their policies and procedures. These will be the next policies to be polled on via the Yahoo Board group.

The Returning Officer/Polling/Elections documents are the next to be reviewed.

'''Action - Jacky'''
===Insurance===
The PLI/Employer Liability insurance policy has been renewed in the name of Freegle Ltd and Freegle UK; when that comes into force the related wiki documentation will be updated. We need a volunteer to administer the insurance.

We will advertise on Central for a Volunteer to administer the insurance.

'''Action - Jacky'''

===Date of Next Meeting===

Wednesday 29 October at 7.15.
==CONSENT AGENDA==

We agreed unanimously:

'''1. Minutes of the meetings of 270814 and 030914'''

030914 - https://uk.groups.yahoo.com/neo/groups/FreegleBoard/polls/poll/13221456?

270814 - https://uk.groups.yahoo.com/neo/groups/FreegleBoard/polls/poll/13221023?

'''2. Adopt policies and procedures'''

Abandoned Group Procedure https://docs.google.com/document/d/1HZqYicwce3xYWPiEi6mdBbEeonTEcH4GbwgKKp5rWG0/edit?usp=sharing 8 votes for adoption received

Freegle Ltd Membership Information https://docs.google.com/document/d/1zx3WUnePLz2cHK_De0ugX51C_eYFygBIl4Y1V4jRgvA/edit?usp=sharing 8 votes for adoption received

The meeting ended at 20.49.

[[Category: Freegle Board Minutes 2014]]

Freegle Board Minutes September 2014

2026-04-15T15:42:59Z

Neville Reid: remove link to deleted index page

==Meeting of the Board of Freegle Limited held online on Wednesday 03 September 2014 between 9.00 and 22.00 hrs on https://uk.groups.yahoo.com/neo/groups/FreegleBoard==

'''Polling'''

https://uk.groups.yahoo.com/neo/groups/FreegleBoard
===Directors Present===
Jacky Barrett, Ollie Clark, Cat Fletcher, Edward Hibbert, Andrew Ludlow, Alison Redway, Tina Wilcox

The meeting commenced at 9.00 hrs.

Unity Trust Bank require that the Board agree to the opening of an account with them and to the account signatories and their level of access.

===Apologies for Absence===
None
===Declarations of Interest===
Jacky Barrett, John Carroll, Edward Hibbert and Tina Willcox abstained in the appropriate poll relating to them personally.
===Opening a Bank Account===
We agreed to the following:

http://www.unity.co.uk/upload/pdf/Unity_Terms_and_Conditions.pdf

1. Freegle Limited, registered under the Industrial and Provident Societies Act 1965, Register No 32410R wishes to open an account with Unity Trust Bank plc (“The Bank”) and produced to the meeting a copy of the Bank’s terms and conditions for operating an account.

2. The Bank’s terms and conditions are approved and the Company/Organisation agrees to be bound by them.

3. The Bank’s terms and conditions may vary from time to time and the Company/Organisation agrees to be bound by them.

4. The Mandate for the operation of the bank account(s), payment instructions and banking services to be provided to the Bank and that amendments to the Mandate may be made by any Director/Trustee, or by any officer of the Company/Organisation who is intimated to the Bank as being authorised by the Board to do so in accordance with the Bank’s procedures.

5. The Bank is entitled to rely upon this Mandate until it receives a later Mandate amending it.

6. The Bank will be provided with a copy of the Company’s Certificate of Incorporation, together a copy of the Company’s Rules or the Organisation’s registration documents. Any changes to these documents must be advised in writing to the Bank.

7. The Bank will be notified in writing of any change of Directors/Trustees of the Company/Organisation or of any officer of the Company/Organisation who is known to the Bank as being authorised to do so.

8. The Company will be liable for any liabilities of the Company to the Bank.

'''Votes: 8 For'''
===Bank Account Signatories===
We agreed that the following Volunteers should be signatories to the Unity Trust bank account.

John Carroll

View and Submit access
''''''
'''Votes: 6 For, 1 Abstain'''

Jane Loveday

View and Submit access

'''Votes: 7 For'''

Jacky Barrett

View and Authorise

'''Votes: 6 For, 1 Abstain'''

Edward Hibbert

View and Authorise access

'''Votes: 6 For, 1 Abstain'''

Tina Willcox

View and Authorise

'''Votes: 6 For, 1 Abstain'''

===Date of Next Meeting===
24 September at 7.15 (note earlier time)

The meeting closed at 22.00hrs.

[[Category:Freegle Board Minutes 2014]]

Freegle Board Minutes July 2014

2026-04-15T15:42:44Z

Neville Reid: /* Next Meeting */ remove link to deleted index page

'''Minutes of the First Meeting of Directors of Freegle Limited Wednesday 30 July 2014 at 7.30pm by Skype Chat'''

'''Directors Present:'''
Jacky Barrett, John Carroll, Ollie Clark, Cat Fletcher, Edward Hibbert, Andrew Ludlow, Alison Redway, Andrew Widgery, Tina Wilcox

Jacky Barrett opened the meeting at 7.30.

===Appointment of Chair and Board Secretary===
Edward Hibbert was elected as Chairman.

Proposed by: Alison Redway.

Votes: 7 For, 1 Abstain.

Alison Redway was elected as Board Secretary.

Proposed by: Jacky Barrett.

Votes: 7 For, 1 Abstain.

Edward continued the meeting as Chairman and Alison as Board Secretary. Alison agreed to compile formal minutes of the meeting and record actions necessary. Edward will set up action lists on Trello for each Director.

Edward and Alison
===Industrial and Provident Society===
A vote of thanks was proposed to Alison Redway for her very patient and valuable work in driving this forward.

Proposed by Edward Hibbert.

Votes: 7 For, 1 Abstain.

It was agreed that a bank account should be set up with Unity Trust Bank.

Alison will continue with the application for charitable status.

Action: Finance Director, Alison

===Appointment of Tina Willcox as Director===
A vote of thanks was proposed to Kathryn Speight for standing as a Director and to Tina Willcox for agreeing to stand in Kathy’s place.

Proposed by: Edward Hibbert

Votes: 7 For, 1 Abstain

It was agreed to admit Tina Willcox as a Director

Proposed by: Edward Hibbert

Votes: 8 For.

Action: Company Secretary to update Register of Directors.
===Appointment of Role Holders/Officers===
====Director of Finance====
It was agreed to appoint John Carroll as Finance Director.

Proposed by: Edward Hibbert.

Votes: 8 For, 1 Abstain.

====Treasurer, Returning Officers, Ombudsmen====
It was agreed to appoint:

Jane Loveday as Treasurer,

Paul Thompson and Carole Marland as Returning Officers,

Kathy Stanley-Quist and Emma Shane as Ombudsmen.

Proposed by: Edward Hibbert.

Votes: 9 For.

It was agreed that when the Board have adopted the relevant roles and remits the Company Secretary will write to them to advise of the appointments.

Action: Company Secretary to write letters to confirm that the role holders are happy to continue
====Company Secretary====
It was agreed to appoint Andrew Ludlow as Company Secretary.

Proposed by: Jacky Barrett.

Votes: 8 For 1 Abstain.

Action: Andy to clarify the role
====Health and Safety Officer====
It was agreed to appoint Ollie Clark as Health and Safety Officer.
Proposed by: Self.

Votes: 8 For, Abstain 1

Action: Ollie to define role

====Media Director====
It was agreed to appoint Cat Fletcher as Media Director.

Proposed by: Jacky Barrett.

Votes: 8 For, 1 Abstain.

Action: Cat to define role
====Chief Technology Officer====
It was agreed to appoint Edward Hibbert as Chief Technology Officer.

Proposed by: Ollie Clark.

Votes: 8 For, 1 Abstain.

Action: Edward to define role

====Volunteer Welfare Director====
It was agreed to appoint Tina Willcox.

Proposed by: Self.

Votes: 8 For, 1 Abstain.

Action: Tina to define role
===Bank Account===
Covered in Item 2.
===HMRC Application===
Covered in item 2.
===Date of First AGM===
It was tentatively decided to hold the first AGM between 13-17 April 2015. The Finance Director will advise if this will be enough time for the financial paperwork to be prepared.

Action: John
===Disapply the Requirement for an Auditor===
The Board is uncertain of the procedure for this.
The Finance Director will look into this and advise.

Action: John
===Adopt Policies and Procedures===
It was agreed to handle this in between the meetings via polls on the documents, and bring any contentious items or formal approval back to the next meeting.

Proposed by: Edward Hibbert

Votes: 9 For.

Action: Jacky take the lead in getting these documents to final draft to present to the group and then running the polls.
===Risk Register===
Edward has some experience in this area so he will prepare a draft of this for discussion on the group. Thereafter review of it becomes a standing agenda item.

Action: Edward
===Any Other Business===
A vote of thanks was proposed to:

Chris Cant for the enormous amount of work he did on getting the IPS proposal together as well as Ged Devlin, Brian Titley, Neil Morris for all their help in making it happen. Thanks also to Saira Horner (now Mortimer) and Richard Jenkin for being founder members and carrying out the necessary work.

Proposed by: Edward Hibbert.

Votes: 9 For.

Action: Jacky to write letters
===Next Meeting===
Wednesday 27 August 2014.
Meetings will usually be the last Wednesday of the month.

Action: Alison to set reminders for meetings.

The meeting closed at 21.05.

[[Category:Freegle Board Minutes 2014]]

Freegle Board Minutes November 2018

2026-04-15T15:42:01Z

Neville Reid: remove links to deleted index pages for other years

The minutes of the Board meeting held on 29 November 2018 can be found at:

https://docs.google.com/document/d/11a7HXeeF3AHm7e0OI5o5leSTYW2RXXnKlbBnu8F_gpk/edit

Links:

*October 2018 minutes - [[Freegle Board Minutes October 2018]]
*2018 links for all minutes - [[Freegle Board Meetings and Minutes 2018]]

[[Category: Freegle Board Minutes 2018]]

Freegle Board Minutes 29 July

2026-04-15T15:39:53Z

Neville Reid: /* CONSENT AGENDA */ remove link to deleted index page

Meeting of Directors of Freegle Limited held on
29 July 2015 at 7.15 by Skype Chat
==DIRECTORS PRESENT==
Alison Redway, Cat Fletcher, Edward Hibbert, Jacky Barrett, Ollie Clark, Andy Ludlow and Tina Willcox
==APOLOGIES FOR ABSENCE==
John Carroll

Chairman: Edward Hibbert

==DECLARATIONS OF INTEREST==
Edward has a number of relevant interests;
Director of Recycling Lives
A financial interest in Careicon, a charitable fundraising venture from which Freegle benefits. He will not receive any financial benefit from Careicon for donations made via this route to Freegle.

Trustee of Volunteer Centre Edinburgh.

(New) Trustee of the Congenital Anaemia Network.

This section should be moved into a separate document with additions for other Board members. Action on Edward.
==RISK REGISTER==
No real change.

https://docs.google.com/a/ehibbert.org.uk/spreadsheets/d/1RQ3Uzgt7Lf_RTRRH8vdySOYXzqnHI-JxG1SVBeykctI/edit#gid=0 .

Highest risks are loss of individuals, vulnerability of technical infrastructure, and inconsistency of service.
==MATTERS ARISING==
Cat - Can Nimber provide a free reward for moderators to encourage uptake?
Yes
Cat to follow up about rewards, partnership and enewsletter on phonecall with Nimber
==REPORTS==
===Fundraising===
Careicon

Funds from this source will wind down for a bit as we’re not promoting it as the donation mechanism from FD.
As notified, Edward has conflicts of interest here. There may from time to time be funds available on Careicon which can be claimed by Freegle, but it would not be in Careicon’s interest for all of them to be claimed by Freegle. Edward therefore may not alert Freegle to available funds.

Discussed opportunity to raise donations via Sainsbury’s Card.
Agreed on step by step plan.

Suggested that we need fundraising guidelines. To be raised on Development group
===Finance===
'''Financial Update for Freegle IPS Board'''

Reserves : Jane has agreed that £1k is reasonable to keep as a planned reserve in the accounts, this will allow payment of essential expenses for a year. Propose the Board accepts that recommendation. (Jacky added this item, Finance Procedures requires Board to consider this annually)

Agreed to hold £1k of reserves as per Jane’s recommendation (Treasurer for Freegle UK)
===Board Secretary===
Cat took notes for these minutes
===Company Secretary===
We have 108 members and 11 pending (reminders sent). Andy following up. No new applications since 29th May 2015.
We discussed whether we could provide a free reward for members to encourage uptake. It may be possible to do something with Nimber. Action on Cat.
===Chef Technology Officer===
Continuation of the DMARC issues and yahoo mail unreliability.
Edward trying to negotiate better hosting options via Bytemark.
Agreed to write nice article to thank Bytemark (they provide over £1k per month of hosting for free)
===Media===
Cat talking with Nimber Also looking into digital apprenticeships, needs to organise meeting with Friday Ad, needs to do media report for Central. No time to do any more social media. Discussed potential patrons, needs to hand over Freegle business cards to Sally (Bexley) with guidelines and procedures.
Edward- We could automatically offer business cards to people who post community events. Requires some geek work.
===Volunteer Support===
===Health and Safety===
Nothing to report.
==POLICY==
Development group are voting at present on suggested wording for tendering procedures. Fundraising was mentioned in those discussions; if the Board wishes there to be any guidelines for national fundraising, it could be added to the task list for Development?

Agreed review of election procedures needed – it has been added to the Development task list.

The review of the wiki to ensure compliance with Freegle Ltd has been completed.
==ANY OTHER BUSINESS==
Discussed how to sort out AGM and external board members.
==DATE OF NEXT MEETING==
Wednesday 26 August at 7.15pm.
==CONSENT AGENDA==
We agreed by unanimous vote on the group:
Minutes of previous meeting (24th June)

[[Category:Freegle Board Minutes 2015]]

Finance Report 2019

2026-04-15T15:37:16Z

Neville Reid: replace internal with external link

FINANCE REPORT

Our financial year ends on 5th April, so this report is split between last financial year (which is now complete) and this financial year (which is about halfway through).

'''Review of the year ending 5th April 2019'''

We had a total income of £59,688* (2018: £40,439), of which £39,779 (2018: £37,731) was from individual donations. This included £7,200 (2018: £6,400) from our very generous anonymous sponsor. Our income from advertising increased significantly to £19,096* (2018: £947). The remaining income included £612 (2018: £761) from Give As You Live and £201 (2018: nil) from the sale of re-useable cups.

Our expenditure was £61,242 (2018: £42,366). IT costs were £33,144 (2018: £22,128) - the increase is due to £11,105 paid to a commercial third party for email optimisation tools. We spent £19,742 (2018: £18,243) on media and local events, £4,993 (2018: nil) on work with local councils to promote Freegle, £1,170 (2018: £200) on fundraising, £655 (2018: £610) on the Cumbria Waste Prevention project, £412 (2018: £392) on public liability insurance, and £1,126 (2018: £164) on administration. The increase in spend on administration was mainly due to paying the Independent Reporting Accountant's fees for 2017 and 2018 within the 2019 financial year.

This resulted in a deficit for the year of £1,554* (2018: £1,927 deficit), and we had a surplus brought forward from last year of £28,110 (2018: £30,037) so are left with reserves of £26,556* (2018: £28,110), of which £1,239 (2018: £1,894) are restricted for specific costs, and £25,317 (a) (2018: £26,216) are unrestricted.

(a)These figures are net of a £4,480 liability for 19% Corporation Tax on income from Advertising. The published accounts for the year ending 5th April 2019 are prepared on a cash basis i.e. do not take into account any monies owing, so the figures in the published accounts will be better by £4,480.

'''Review of the year ending 5th April 2020'''

This financial year, for the six months to 5th October 2019, we have had income of £31,345. This includes £4,965 of advertising revenue, £20,035 via Paypal/Paypal Giving Fund and £3,600 from our anonymous sponsor.

Expenditure for the same period was £25,680, mainly £13,760 on platform maintenance, development and other IT costs and £9,575 on national media work (incl expenses).

This means we have generated a surplus of £5,665 and now have reserves of £32,220.

'''ACCOUNTS'''

The accounts for year ending 5th April 2019 and for the 6 months to 5th October 2019 are here: https://www.freegle.it/accounts

'''AUDIT'''

Request from the Board of Freegle:

The Board would like the AGM to approve the disapplication for a full audit for the Freegle Ltd accounts 2018/19 and and instead accept Independent Examination from a qualified accountant. This would be in line with procedure used previously.
The reason we are asking for disapplication of audit is due to the level of expense for an external auditor and time required from the volunteer Treasurer required for a full audit.

Under the laws governing Industrial and Provident Societies you must have a full audit if you are a charitable society type IPS and have a turnover of over £250,000 or assets in excess of £2,800,000. As we don't get anywhere close to these figures the expense and time for a full audit seems excessive when our transparency is confirmed by a qualified accountant through Independent Examination.

More information can be found in plain English from the Co-op here:
An Audit Tale | Co-operatives UK http://www.uk.coop/blog/lindabarlow/2013-04-29/audit-tale
...and in the legal explanatory note here: http://www.legislation.gov.uk/ukpga/2014/14/section/84

The Directors declare that they have approved the report above. Signed on behalf of the Directors of Freegle Ltd:

Edward Hibbert 
Chairman 
29/10/2019 

'''Links:''' 
[[AGM 2019]] 
[[AGM 2019 Agenda]]

[[category:AGM 2019]]

Named Role Holder Ending Term of Office Procedure

2026-04-15T15:34:57Z

Neville Reid: /* PROCEDURE */ remove red link to old version, as it has been deleted

Adopted by the Board on 25th March 2015.

'''A person appointed by the Board to a named Role will cease to hold that role if:'''
* They cease to be a Freegle Volunteer (1); or
* They resign their office to the Board (2); or
* They are absent without agreement for communication for a period of 4 weeks and the Board decides that their office is vacated (3); or
* There is a breach of their agreed Role Remit (4).

====PROCEDURE====
(Each step in the sections to be taken in order)

*1. '''Ceases to be a Freegle Volunteer'''
**a. A role holder ceases to be eligible to be a role holder if they are no longer a current owner, moderator or volunteer of a Freegle affiliated local group or are a national volunteer.
**b. If the role holder does not voluntarily resign from their role, the Board will hold an internal vote to remove the role holder without prejudice.(7)
**c. The removal will be notified to Central.
**d. The role holder can remain as a member of centrally run groups in accordance with our rules that apply to all ex-Freegle Volunteers.

*2. '''Resignation'''
**a. The role holder should tender their resignation by email to the Board only in the first instance.
**b. A maximum of a week will be allowed for the role holder to reconsider their resignation. If the request is withdrawn the Board will vote whether to accept the withdrawal. If the withdrawal is accepted by the Board, the role holder will continue in post.
**c. When the resignation is accepted the role holder will be asked to inform Central of their resignation and they will no longer be entitled to be party to the designated mailbox or any closed support/discussion groups related specifically to the role. If the role holder chooses not to inform Central themselves within 3 days, the Board will inform Central of the resignation.
**d. The role holder can remain on centrally run groups whilst they are still a Freegle Volunteer.

*3. '''Absent'''
**a. If a role holder does not post on a central discussion or closed support group for more than 14 days without notice or otherwise make contact when there is ongoing active discussion relating to the remits of the role the Board will try to establish contact by email, telephone or by checking with co-group owners and/or moderators on their home or neighbouring Freegle groups.
**b. If there is no contact without prior arrangement or notification for more than 4 consecutive weeks when there is ongoing active discussion relating to the remits of the role the Board can vote for:
*** Improvement request (5)
*** Mediation (6)
*** Removal (7)
**c. The role holder can remain on centrally run groups whilst they are still a Freegle Volunteer.

*4. '''Breach of Role Remit'''
**a. The Board can vote for:
***Improvement request (5)
***Mediation (6)
***A vote of no confidence, leading to removal (7)
**b. If a vote of no-confidence is upheld the role holder must be offered the opportunity to resign on Central and given a week to consider this request. If a resignation is subsequently withdrawn, clause 4(c) will apply as if the resignation had not been tendered.
**c. The removal will be notified to Central.
**d. The role holder can remain on centrally run groups whilst they are still a Freegle Volunteer.

*5. '''Improvement Request'''
**a. The purpose of a request is to seek to find ways to improve ways of working.
**b. The request will be be issued to a role holder with agreement of the Board.
**c. The request will be issued by email, accompanied by suggestions for development and opportunities for discussing the issue that is proving difficult.
**d. The request will be logged and kept confidential within the Board
**e. If a role holder is removed, dates and brief details of improvement requests, if relevant to the reason for removal, will be supplied to any relevant complaint.

*6. '''Mediation'''
*In any dispute, any role holder may request that the complaints procedure be used where appropriate.

*7. '''Removal'''
*If a role holder is removed under the terms of this procedure, they are entitled to appeal the decision within 7 days of notification of removal. The removed role holder should lodge this with the Acting Ombudsman who will review this in line with the Complaints Procedure.

'''Links:'''
*[[Named Roles]]
*[[Glossary]]
*[[Document Approval Policy]]

[[category:Policies, Procedures, Remits]]

Freegle Affiliated Group Area Guidelines

2026-04-15T15:29:46Z

Neville Reid: /* Links */ update link after old page move

These guidelines are used in order to implement Freegle policy and were adopted by the Board at their meeting of 30th October 2014.

====Core Area====
NGT defines a core area for a community when they are considering approval. Communities will not be approved in the future within that area. The core area is determined in agreement with the community by NGT.

====Catchment Area====
Operating in a geographic area that is agreed with Freegle is a highly recommended requirement (not mandatory). NGT comply with this by allowing individual community owners to decide their own catchment areas. The catchment area is the geographic area within which a group accepts posts and members.
The catchment area is the area a community subsequently may serve if it chooses, although recommended good practice is that this wider area should be in consultation with neighbouring Freegle communities.

====Community Names====
New commmunity names must be approved by NGT. Freegle Affiliated Group Name and Logo Guidelines outlines agreed protocols.

====Community Size====
20,000 - 30,000 is believed to be the ideal population size for a community to be as small and local as possible and still viable. It is based on a lot of previous experience and informal study of community growth. This ideal is not always practical however and we do our best to be practical, take local situations and views into account and approve communities which will grow and serve their local area.

====Principles====
It is recognised that the population and demographics of the UK are extremely diverse and that a strict population criteria or one which is rigidly linked to local government administrative boundaries is not practical.

Standard Freegle community CORE areas should not overlap, specialist ones might overlap standard ones.

Experience from Freecycle and Freegle indicates that successful communities can usually serve areas with populations of between 20,000 and 100,000, depending on density but there are many examples of communities successfully serving smaller or larger populations.
Given two or more viable options it is generally better to go with the smaller option and leave space for more communities later.
Non-Metropolitan areas tend to serve a particular town together with satellite villages, or just the town if it is large.
Large Metropolitan areas and Cities are usually served by communities aligned with metropolitan boroughs within the city.
Communities in rural areas tend to serve part of a county including named villages, but not normally bigger than a single county district.
Sometimes a community will make more sense to cover parts of two or more districts due to geographical or social divisions but this should still stay within guidelines and suitable council boundaries.
Communities thrive where there is a mix of demographics leading to an equilibrium of supply and demand for items.

====Approval Conditions====
1. Community areas will be approved if:

*They serve a population of between 20,000 and 100,000 and there is no overlap with an existing Freegle community area; and

Either:

*There is a clear town or population centre as a centre of gravity for the community or:
*It is a rural area within a county district or natural geographic boundary or:
*It is an area covered by a metropolitan borough council

2. Community areas serving populations of less than 20,000 will be considered and can be approved if the following apply:

The area is rural and to include additional population would lead to impractical travelling times between members (including islands)and/or there is a strong sense of community within the area proposed.

3. Community areas serving populations of greater than 100,000 will be considered and can be approved if the following apply:

*It is a single settlement with a strong identity; and/or
*The population is dense and the distances between members are small; and/or to split the area would be jeopardise the success of the community for demographic reasons.

NGT will normally bring issues surrounding the implementation of the above guidelines to the Development Working Group for discussion. In a small number of cases where the NGT have major doubts about approving an application and cannot reach a compromise then they may cite the particular application. The decision whether to bring a case to the Development Working Group will be at the discretion of the NGT. Permission for this will be obtained from the applicant who will not be named. The Development Working Group will try to agree a way forward. The decision on that case then will form a precedent for future similar cases.

====Links====
*[[Glossary]]
*[[Maps]]
*Previous Freegle UK document: Group Affiliation Team Area Guidelines
*[[Document Approval Policy]]
*[[New Groups Team - NGT]]

[[category:Policies, Procedures, Remits]]
[[category:New Groups Team]]

Freegle Ltd Adopted Document Summary

2026-04-15T15:25:07Z

Neville Reid: unlink 2 pages deleted by Jacky years ago

In preparation for the handover of assets from Freegle UK to Freegle Ltd, the Board conducted a review of existing relevant documents and required new ones. The review was completed in April 2015. Below is a summary of that review.

To view the Freegle UK superseded documents, go to [[Archived Documents]] to see where to find them.

{| style="color:black" cellpadding="3" cellspacing="0" border=".3"
|<center>''Freegle UK document''
|''Freegle Ltd document''
|''Notes''
|-
|Abandoned Groups
|[[Abandoned Groups Procedure]]
|Discussed on Structure.
|-
|Aims and Ethos
|[[Freegle Aims]]
|The Objects in the [[Rules]] cover the main part of this; wiki page edited to accommodate Freegle Ltd
|-
|Appeals Panel Procedure
|[[Appeal Panel procedure]]
|Ombudsman consulted.
|-
|Auditor Role and Remit
|[[Finance Role Remits]]
|[[Rules]] 103-7 cover this. Remit now included with other Finance remits.
|-
|Basic Requirements of a Freegle Group
|Group Affiliation Requirements Policy
|All previously polled agreements kept in new policy.
|-
|Co-opting for an Elected Role
|[[Co-option for Elected Roles]]
|Returning Officers consulted.
|-
|Complaints
|[[Complaints Procedure]]
|Ombudsman consulted.
|-
|Constitution
|[[Rules]]
|Agreed with Freegle UK, FCA and Co-op.
|-
|Constitution Footnotes
| none
|Notes to remain on wiki as historical record.
|-
|Disaffiliation
|[[Disaffiliation Procedure]]
|GAT consulted.
|-
|Elected Roles Autopromotion
|[[Director Autopromotion Procedure]]
|Returning Officers consulted.
|-
|Election and Poll Procedures
|[[Election and Poll Procedure]]
|Returning Officers consulted.
|-
|[[Election links]]
|none
|Left this intact as Freegle UK record. New page to be started for Freegle Ltd.
|-
|Equality and Diversity Policy
|[[Freegle Equality and Diversity Policy]]
|No changes required
|-
|Financial Management and Controls
|[[Finance Policy]] [[Finance Procedures]] [[Finance Role Remits]]
|Treasurer consulted. Divided into 3 documents to make clear and enable easier alterations if needed.
|-
|Financial Management and Controls reviews
|none
|Left this intact as Freegle UK record. New page to be started for Freegle Ltd.
|-
|Freegle Central Mods Team
|[[Freegle Central Mods Team Remit]]
|Consulted with Central Mods Team.
|-
|Freegle Direct Membership Lists
|Freegle Direct Information Policy
|Adopted unchanged.
|-
|Freegle Geeks
|[[Geeks Team Remit]]
|Consulted with Geeks Team.
|-
|Freegle Growth
|[[Development Working Group]]
|Closed Growth group, agreed by Group, amalgamated into Development Group.
|-
|Freegle History Policy
|none
|Mothballed policy as not used.
|-
|Freegle Legal
|none
|Closed the group.
|-
|Freegle Local Funding
|[[Freegle Funding Group]]
|Changed emphasis of remit to encompass all funding opportunities. Agreed by group.
|-
|Freegle Media
|[[Development Working Group]]
|Closed Media group, agreed by Group, amalgamated into Development Group.
|-
|Freegle Mobile Team
|none
|Geeks Team agreed to mothball this team.
|-
|Freegle Reps Role and Remit
|[[Board Role and Remit]]
|Changes take into account new [[Rules]].
|-
|Freegle Structure
|[[Development Working Group]]
|Closed Structure group, agreed by Group, amalgamated into Development Group.
|-
|Freegle Tech
|[[Tech Working Group Remit]]
|Discussed on Tech group
|-
|Freegle Tech Team
|none
|Merged into Freegle Geeks Remit
|-
|[[Freegle UK Central Group]]
|[[Freegle UK Central Group]]
|Unchanged.
|-
|Freegle Volunteer
|[[Freegle Volunteer, National Volunteer, Member]]
|Expanded to include Freegle Ltd differences.
|-
|Freegle Working Groups
|[[Working Groups Procedure]]
|Slimmed down procedures to reflect actual practice.
|-
|Group Affiliation Team - Naming New Groups
|[[Freegle Affiliated Group Name and Logo Guidelines]]
|Consulted with GAT.
|-
|Group Affiliation Team Area Guidelines
|[[Freegle Affiliated Group Area Guidelines]]
|Consulted with GAT.
|-
|[[Group Affiliation Team Footnotes]]
|continue document
|Keep ongoing with future changes.
|-
|Group Affiliation Team Freegle Affiliation Policy
|[[Freegle Affiliation Policy]] and Freegle Affiliation Application Procedure]
|GAT consulted. Separated policy from procedures.
|-
|Group Affiliation Team Procedures
|Freegle Affiliation Process Procedures
|GAT consulted.
|-
|Group Affiliation Team Role Remit Membership
|Group Affiliation Team (GAT) Remit
|GAT consulted.
|-
|Group Launch Coordinator
|none
|GAT consulted. Agreed to include information in team remit, rather than keep separate.
|-
|Links and Partnerships Procedure
|[[Partnerships and Website Links Procedure]]
|Board consulted.
|-
|Mailbox Guidelines
|[[Freegle Mailbox Guidelines]]
|Morphed with Mailbox Remit below.
|-
|Mailbox remit
|[[Freegle Mailbox Guidelines]]
|Morphed with Mailbox Guidelines above.
|-
|Mediation Service
|[[Mediation Service Procedures]]
|Discussed with Ombudsman.
|-
|Membership Mod
|none
|Central Mods consulted. Separate remit not required.
|-
|Freegle Group Membership Policy
|[[Central Discussion and Working Group Membership Policy]]
|Central Mods consulted.
|-
|Moderation of National Groups
|Moderation of National Groups Guidelines
|Central Mods consulted.
|-
|[[AGM 2011 Proposal for National Volunteers Procedure]]
|[[National Volunteers Procedure]]
|Board consulted.
|-

|New Group Support
|[[New Group Support Procedures]]
|GAT consulted.
|-
|Ombudsman
|[[Ombudsman Remit]]
|Ombudsman consulted
|-
|ORO Ending Terms of Office Procedure
|[[Named Role Holder Ending Term of Office Procedure]]
|Changed to include any named role appointed by Board.
|-
|ORO Team Roles and Remits
|none
|Ombudsman and Returning Officers consulted. Team disbanded.
|-
|Photos
|Photos and Stories
|Extended to include 2 Curator roles.
|-
|Poll Voting
|[[Poll Voting Protocol Guidelines]]
|Returning Officers consulted.
|-
|Rep Individual Roles
|[[Board Chairman]], [[Company Secretary]], [[Finance Role Remits|Finance Director]], [[Chief Technology Officer]] [[Head of Media]], [[Head of Volunteers]], Health and Safety Officer
|New remits for various Director roles. Health and Safety Officer role dropped Jan 2022.
|-
|Reps Ending Term of Office Procedure
|[[Directors Ending Term of Office Procedure]]
|Consulted with Board.
|-
|Returning Officer
|[[Returning Officer Remit]]
|Returning Officers consulted.
|-
|Running Polls and Elections
|[[Poll and Election Guidelines]]
|Returning Officers consulted.
|-
|Unused and Redundant National Groups
|[[Unused and Redundant National Groups Procedure]]
|Board consulted.
|-
|Website Editing Procedure
|Freegle Website Editing Procedure
|Geeks consulted.
|-
|10% Poll Procedure
|[[10% Polling Guidelines]]
|Covered by [[Rules]] 25 and 26.
|-
|no existing document
|[[Director Role Description]]
|Remit for Director agreed by TSW Team and Reps.
|-
|no existing document
|[[Document Approval Policy]]
|New document to clarify where authority lies for adopting Rules, Policies etc.
|-
|no existing document
|[[Register of Members and Directors]]
|New page on wiki to explain how the registers are generated and kept.
|-
|no existing document
|Freegle Membership Application Form [http://freegle.it/JoinFreegleLtd]
|New document for membership of Freegle Ltd
|-
|no existing document
|[[Contract for Services]]
|Board consulted with legal adviser.
|-
|no existing document
|[[Paying People in Freegle Guidelines]]
|Discussed and recommended for adoption by Structure Group
|-
|no existing document
|[[Glossary]]
|Single link for new documents, instead of lengthy definitions on each one.
|-
|no existing document
|[[Freegle Ltd Membership]]
|Explanation of being a member of IPS/Freegle Ltd
|-
|no existing document
|[[Board Observer Guidelines]]
|Board consulted
|-
|no existing document
|[[Conflicts of Interest Procedure]]
|Board consulted
|-
|no existing document
|[[Development Working Group]]
|Agreed with Structure, Growth and Media Working Groups
|-
|no existing document
|[[Social Media Guidelines]]
|New document to tidy up guidelines for all national interactions with public.
|-
|Wiki
|
|All pages will be systematically checked after all documents above are implemented and Freegle UK mothballed, to ensure the whole wiki is compliant with new Freegle Ltd structure.

[[category:AGM 2015]] [[category:Policies, Procedures, Remits]]

Freegle Ltd Adopted Document Summary

2026-04-15T15:24:20Z

Neville Reid: Reverted edit by Neville Reid (talk) to last revision by Jacky

In preparation for the handover of assets from Freegle UK to Freegle Ltd, the Board conducted a review of existing relevant documents and required new ones. The review was completed in April 2015. Below is a summary of that review.

To view the Freegle UK superseded documents, go to [[Archived Documents]] to see where to find them.

{| style="color:black" cellpadding="3" cellspacing="0" border=".3"
|<center>''Freegle UK document''
|''Freegle Ltd document''
|''Notes''
|-
|Abandoned Groups
|[[Abandoned Groups Procedure]]
|Discussed on Structure.
|-
|Aims and Ethos
|[[Freegle Aims]]
|The Objects in the [[Rules]] cover the main part of this; wiki page edited to accommodate Freegle Ltd
|-
|Appeals Panel Procedure
|[[Appeal Panel procedure]]
|Ombudsman consulted.
|-
|Auditor Role and Remit
|[[Finance Role Remits]]
|[[Rules]] 103-7 cover this. Remit now included with other Finance remits.
|-
|Basic Requirements of a Freegle Group
|Group Affiliation Requirements Policy
|All previously polled agreements kept in new policy.
|-
|Co-opting for an Elected Role
|[[Co-option for Elected Roles]]
|Returning Officers consulted.
|-
|Complaints
|[[Complaints Procedure]]
|Ombudsman consulted.
|-
|Constitution
|[[Rules]]
|Agreed with Freegle UK, FCA and Co-op.
|-
|Constitution Footnotes
| none
|Notes to remain on wiki as historical record.
|-
|Disaffiliation
|[[Disaffiliation Procedure]]
|GAT consulted.
|-
|Elected Roles Autopromotion
|[[Director Autopromotion Procedure]]
|Returning Officers consulted.
|-
|Election and Poll Procedures
|[[Election and Poll Procedure]]
|Returning Officers consulted.
|-
|[[Election links]]
|none
|Left this intact as Freegle UK record. New page to be started for Freegle Ltd.
|-
|Equality and Diversity Policy
|[[Freegle Equality and Diversity Policy]]
|No changes required
|-
|Financial Management and Controls
|[[Finance Policy]] [[Finance Procedures]] [[Finance Role Remits]]
|Treasurer consulted. Divided into 3 documents to make clear and enable easier alterations if needed.
|-
|Financial Management and Controls reviews
|none
|Left this intact as Freegle UK record. New page to be started for Freegle Ltd.
|-
|Freegle Central Mods Team
|[[Freegle Central Mods Team Remit]]
|Consulted with Central Mods Team.
|-
|Freegle Direct Membership Lists
|Freegle Direct Information Policy
|Adopted unchanged.
|-
|Freegle Geeks
|[[Geeks Team Remit]]
|Consulted with Geeks Team.
|-
|Freegle Growth
|[[Development Working Group]]
|Closed Growth group, agreed by Group, amalgamated into Development Group.
|-
|Freegle History Policy
|none
|Mothballed policy as not used.
|-
|Freegle Legal
|none
|Closed the group.
|-
|Freegle Local Funding
|[[Freegle Funding Group]]
|Changed emphasis of remit to encompass all funding opportunities. Agreed by group.
|-
|Freegle Media
|[[Development Working Group]]
|Closed Media group, agreed by Group, amalgamated into Development Group.
|-
|Freegle Mobile Team
|none
|Geeks Team agreed to mothball this team.
|-
|Freegle Reps Role and Remit
|[[Board Role and Remit]]
|Changes take into account new [[Rules]].
|-
|Freegle Structure
|[[Development Working Group]]
|Closed Structure group, agreed by Group, amalgamated into Development Group.
|-
|Freegle Tech
|[[Tech Working Group Remit]]
|Discussed on Tech group
|-
|Freegle Tech Team
|none
|Merged into Freegle Geeks Remit
|-
|[[Freegle UK Central Group]]
|[[Freegle UK Central Group]]
|Unchanged.
|-
|Freegle Volunteer
|[[Freegle Volunteer, National Volunteer, Member]]
|Expanded to include Freegle Ltd differences.
|-
|Freegle Working Groups
|[[Working Groups Procedure]]
|Slimmed down procedures to reflect actual practice.
|-
|Group Affiliation Team - Naming New Groups
|[[Freegle Affiliated Group Name and Logo Guidelines]]
|Consulted with GAT.
|-
|Group Affiliation Team Area Guidelines
|[[Freegle Affiliated Group Area Guidelines]]
|Consulted with GAT.
|-
|[[Group Affiliation Team Footnotes]]
|continue document
|Keep ongoing with future changes.
|-
|Group Affiliation Team Freegle Affiliation Policy
|[[Freegle Affiliation Policy]] and Freegle Affiliation Application Procedure]
|GAT consulted. Separated policy from procedures.
|-
|Group Affiliation Team Procedures
|Freegle Affiliation Process Procedures
|GAT consulted.
|-
|Group Affiliation Team Role Remit Membership
|Group Affiliation Team (GAT) Remit
|GAT consulted.
|-
|Group Launch Coordinator
|none
|GAT consulted. Agreed to include information in team remit, rather than keep separate.
|-
|Links and Partnerships Procedure
|[[Partnerships and Website Links Procedure]]
|Board consulted.
|-
|Mailbox Guidelines
|[[Freegle Mailbox Guidelines]]
|Morphed with Mailbox Remit below.
|-
|Mailbox remit
|[[Freegle Mailbox Guidelines]]
|Morphed with Mailbox Guidelines above.
|-
|Mediation Service
|[[Mediation Service Procedures]]
|Discussed with Ombudsman.
|-
|Membership Mod
|none
|Central Mods consulted. Separate remit not required.
|-
|Freegle Group Membership Policy
|[[Central Discussion and Working Group Membership Policy]]
|Central Mods consulted.
|-
|Moderation of National Groups
|[[Moderation of National Groups Guidelines]]
|Central Mods consulted.
|-
|[[AGM 2011 Proposal for National Volunteers Procedure]]
|[[National Volunteers Procedure]]
|Board consulted.
|-

|New Group Support
|[[New Group Support Procedures]]
|GAT consulted.
|-
|Ombudsman
|[[Ombudsman Remit]]
|Ombudsman consulted
|-
|ORO Ending Terms of Office Procedure
|[[Named Role Holder Ending Term of Office Procedure]]
|Changed to include any named role appointed by Board.
|-
|ORO Team Roles and Remits
|none
|Ombudsman and Returning Officers consulted. Team disbanded.
|-
|Photos
|Photos and Stories
|Extended to include 2 Curator roles.
|-
|Poll Voting
|[[Poll Voting Protocol Guidelines]]
|Returning Officers consulted.
|-
|Rep Individual Roles
|[[Board Chairman]], [[Company Secretary]], [[Finance Role Remits|Finance Director]], [[Chief Technology Officer]] [[Head of Media]], [[Head of Volunteers]], Health and Safety Officer
|New remits for various Director roles. Health and Safety Officer role dropped Jan 2022.
|-
|Reps Ending Term of Office Procedure
|[[Directors Ending Term of Office Procedure]]
|Consulted with Board.
|-
|Returning Officer
|[[Returning Officer Remit]]
|Returning Officers consulted.
|-
|Running Polls and Elections
|[[Poll and Election Guidelines]]
|Returning Officers consulted.
|-
|Unused and Redundant National Groups
|[[Unused and Redundant National Groups Procedure]]
|Board consulted.
|-
|Website Editing Procedure
|[[Freegle Website Editing Procedure]]
|Geeks consulted.
|-
|10% Poll Procedure
|[[10% Polling Guidelines]]
|Covered by [[Rules]] 25 and 26.
|-
|no existing document
|[[Director Role Description]]
|Remit for Director agreed by TSW Team and Reps.
|-
|no existing document
|[[Document Approval Policy]]
|New document to clarify where authority lies for adopting Rules, Policies etc.
|-
|no existing document
|[[Register of Members and Directors]]
|New page on wiki to explain how the registers are generated and kept.
|-
|no existing document
|Freegle Membership Application Form [http://freegle.it/JoinFreegleLtd]
|New document for membership of Freegle Ltd
|-
|no existing document
|[[Contract for Services]]
|Board consulted with legal adviser.
|-
|no existing document
|[[Paying People in Freegle Guidelines]]
|Discussed and recommended for adoption by Structure Group
|-
|no existing document
|[[Glossary]]
|Single link for new documents, instead of lengthy definitions on each one.
|-
|no existing document
|[[Freegle Ltd Membership]]
|Explanation of being a member of IPS/Freegle Ltd
|-
|no existing document
|[[Board Observer Guidelines]]
|Board consulted
|-
|no existing document
|[[Conflicts of Interest Procedure]]
|Board consulted
|-
|no existing document
|[[Development Working Group]]
|Agreed with Structure, Growth and Media Working Groups
|-
|no existing document
|[[Social Media Guidelines]]
|New document to tidy up guidelines for all national interactions with public.
|-
|Wiki
|
|All pages will be systematically checked after all documents above are implemented and Freegle UK mothballed, to ensure the whole wiki is compliant with new Freegle Ltd structure.

[[category:AGM 2015]] [[category:Policies, Procedures, Remits]]

Freegle Ltd Adopted Document Summary

2026-04-15T15:23:26Z

Neville Reid: unlink 2 pages deleted by Jacky last year

Promoting my new group

2026-04-15T15:18:29Z

Neville Reid: /* How to start publicising your group */ update link after move

=== How to start publicising your group ===

*Starting up a group is exciting and challenging. Why not consider sharing the journey and load by finding others to take on some of the work? A team that includes [[Group Promotion Volunteers|promotion volunteers]] could be worth considering.

*Contact any Freegle group who may have members from your area on it and ask them to put an [[Sample Admin: New local Freegle Community opened|Admin]] out to say you have opened a new group. Find your nearest groups by looking at the Freegle website [http://ilovefreegle.org/groups]

*Email any local papers and inform them. [[Sample Press Release]]

*[[Contacting Councils]] is a good idea. Email your council (Recycling Officer if you have one) and ask if they would be willing to help too. Some councils now publish booklets of recycling agencies and will include us.

*Inform any Community groups. Sometimes on their websites there is a link you can contact.

=== Next steps in raising your group's profile ===

*Print some A4 posters - see [[Posters, fliers, cards]] - and ask local libraries, schools and community centres if they would put them up.

*Print some bookmarks (get thicker paper 160gsm or card) if your library will allow you to leave them for people to collect.

*[[Business Cards]] are useful. [[Vistaprint|Vistaprint]] can be cheap if you are canny and get the free offers. 250 business cards etc. You have to pay postage and maybe a fee about £2 to upload the logo.

*It has been found that if you do have hand outs it is better to have them in doctors surgeries, take aways etc, where people will only pick them up if interested, or just some in your pocket to hand out to any interested parties. Estate agents are a good idea - they are often asked how to get rid of unwanted items in properties. Mail drops are costly and not very effective.

*Some schools may allow you to go in and talk about Freegle/recycling.

*If you know any teachers they may put up posters on the school notice board.

*If you live on a busy road consider having a banner of some sort

=== Find a source of items ===

People will use your group if they see that it's being used. So try to find items to freegle:

*Your own. It's a start, though there's obviously a limit to what you can do.
*People you know personally - freegle stuff on their behalf, and then use that to get them to join.
*Your workplace - freegle stuff from it rather than have them put it in a skip.
*See if any local shops (charity or otherwise) will give you left over items you can freegle.
**For example, B&Q have a system for community groups to receive 'waste' (stuff they discard) from B&Q - you just need to pop into your local B&Q register with their 'waste to donate' scheme (simple form) and then once approved (they check out that you are indeed a community group/charity) you can have access to a plethora of goods and materials. The arrangements are run differently in each store so best to make friends with whoever you speak to at B&Q so they contact you when something good is available or let you have a rummage through the skips when you pop in. See [http://www.diy.com/diy/jsp/corporate/content/environment_ethics/ethics/community/waste_donation.jsp here].

=== Ongoing publicity work for your group ===

Have a look at the [[Promotion]] section of this wiki. It has lots of ideas and resources on PR materials, how to go about contacting your Council, getting press coverage etc.

And don't forget online social media - promoting your group online is the fastest, cheapest and often most effective promotion!
See [[Social Media Accounts]] for a list of national social media.

Back to [[Publicity]] [[Image:Megaphone-man.png|20px]]

[[Category:Promoting]]

Counterfeit, Fake or Imitation items

2026-03-27T23:19:57Z

Neville Reid: advice on Discourse, https://discourse.ilovefreegle.org/t/what-do-you-think/9519/13

The simplest statement about this is probably this: https://www.getsafeonline.org/personal/articles/counterfeit-goods . The page states ''The manufacture and sales of counterfeit goods is illegal. Buying counterfeit goods, however, is not illegal, even if you do so knowingly. However, there are many reasons why you should not do so.''

Based on this, it is clear that it isn't illegal for someone to offer an imitation product, so it's OK to Freegle. It would be illegal, however, to offer a Rolex watch, for example, as a genuine article when it is a fake.

If anyone can find a legal, rather than moral, reason not to allow these items, please post the link on Central.

The article linked above goes on to list reasons not to buy or use counterfeits. These include dangers of shock or fire from electrical items, or toxic chemicals in fake cosmetics. The producers & sellers are often linked to organised crime.

Some local volunteers would recommend the member to ask for a refund and report the fake to Trading Standards.

In March 2026 Freegle's Chair posted further advice at https://discourse.ilovefreegle.org/t/what-do-you-think/9519/13

==Fake banknotes==
The Bank of England advises that it is illegal to pass on fake or counterfeit banknotes.[https://www.bankofengland.co.uk/banknotes/using-images-of-banknotes] Instead, they should be handed in to the police, who should fill out an NCO-1 form and provide you with a receipt and incident number. See https://www.bankofengland.co.uk/banknotes/counterfeit-banknotes

Toy money which is obviously smaller than the real thing is OK.

Link: [[Specific Items]]

[[category:Specific Items]]

Member Chat

2026-03-24T12:16:54Z

Neville Reid: /* Chat Review in Modtools */ allow "out of office" replies – see https://discourse.ilovefreegle.org/t/out-of-office-replies/9508/2

Members use Chat to communicate with each other about a post/transaction.

==Chat Review in Modtools==
:''See also: [[Spammers#Chat Review]]''

Volunteers will see a Chat Review if our system has picked up on one of the ‘worry words’ we have stored, such as a reference to money, swearing, a phone number or email address.

You will see chat messages in Modtools for review if the recipient is a member of one of your communities. You might see some where the conversation is about a post on another community, because it’s not possible for the system to tell reliably whether a message relates to a specific post, multiple posts, or no post at all. It’s fine to act on the message if you see it but unless it looks urgent it is better to leave it for the volunteers on the group that the item was posted on.

It's not our role to interfere with the flow of the member’s chat but if we happen to find violations of our rules, then we are allowed to act on them. It is equally important to deal with any messages in Chat Review as quickly as possible to ensure there aren't missed pick ups etc.

You can use the ‘Add Moderator message’ to make members aware their chat has been reviewed and to let them know if they have broken a rule, such as offering an item for sale in response to a Wanted on the board. This message goes to both sides of the chat so please word it accordingly. Please sign the message and indicate which community has inserted the message.

Sometimes it may be hard to see why messages were flagged for review; see [https://discourse.ilovefreegle.org/t/false-positives-of-spam-in-chats/7793 discussion of false positives in Chat] on Discourse (August 2024).

The option to "remove highlighted emails" will remove email addresses; they should appear colour-coded, so you can see which ones it will remove. Use this e.g. for email signatures where they are clearly not trying to send an email, it’s just ended up in there.

Some web links and incomplete links are removed. This is intended to help protect against spam.

Volunteers on the local group can "approve and whitelist" to allow future messages in the next few days to go through without review. We usually let "out of office" replies through, as it is useful to let members know when email is not being monitored.

'''Quicker Chat Review''' – a blue notification indicates chat reviews for other communities. Chat messages between members may get sent for review to check they're ok. They will always show for you if the recipient is a member of your group, but some local volunteers choose that they are also shown to other Freegle volunteers who have chosen this setting. If the chats are definitely innocent, remote volunteers can quickly approve them. Otherwise, if they should be rejected or are debatable, leave them for volunteers on the local community, as only they can take other actions. See https://discourse.ilovefreegle.org/t/messages-delayed-in-chat-review/4633/82 for details.

If a held chat is not reviewed after 48 hours, an email alert will be sent to the volunteers on any group that either of the members are on. An alert is also sent to the Mentors.

==List of types of chat messages==
These are the types of chat message and when they’re generated.

*“Default” - the normal ones you type.
*“ModMail” - messages sent by mods to members.
*“System” - not used
*“Interested” - when you reply to a post, including the text you typed
*“Promised” - when you click the [[Promise button]] to promise to someone
*“Reneged” - when you click the Unpromise button.
*“ReportedUser” - sent to mods when you’ve reported a chat
*“Completed” - when you mark a post as TAKEN/RECEIVED (the one you mention below).
*“Image” - when you send a photo.
*“Address” - when you use the address book to send an address
*“Nudge” - when you click the Nudge button.
*“Schedule” and “ScheduleUpdated”- when you set/update your availability.

==Status of chats==

All chats are sent out via email and all emails are recorded in chat.
The icons are:
*Grey tick means we’ve sent it to the server.
*Envelope means we’ve sent it out by email, but we don’t know whether it’s been read.
*Green tick means it has been read on the site or (sometimes) by email.

It is possible to find out whether emails that have been read, which we try to do. But it’s not guaranteed, and so it’s perfectly possible for the mail to have been read but us not know. So we only know sometimes.

These explanations are available if you mouse over/click on the icon, though few people on mobile would do that.

==Deleting chats==

From 18.8.23 a new feature that offers a button to delete a chat is available for members. If clicked, a pop up appears which asks "Are you sure? We will delete this from our system so you will no longer see it here. The other freegler may have received the message by email - we can't delete that. Are you sure you want to delete the message?" Cancel or Confirm buttons are shown. If Confirm is clicked, they'll see a message to confirm it’s been deleted (or an error). The contents of the chat message are replied with “(Message deleted)”.

The announcement of this new feature is here - https://discourse.ilovefreegle.org/t/deleting-chat-messages/6554

==Hiding chats==

There is a small downwards chevron on the top right of each chat. Click on that and the option to hide the chat from view is offered.

Members can't delete a chat, but they can hide it from their list. The reason for not offering deletion is that it could be misleading. Although the chat would not be on our system, the chats would still have been sent out by email and we can't delete those. Also, every time we add the ability to delete something, people then contact us asking how they recover something that they deleted, even if (as with unsubscribe) we make it clear that they can’t undo it.
For example, people think they don’t want a chat now, and want to delete it, but then later on change their minds, and want to get it back.
We still want to be able to see chat messages in Support even if the member wants to delete them.

The system also hides any chat not active in the past 30 days from view. That chat can be accessed by searching for it in chat search box at the top of the chat list.
They don’t disappear if the page just sits there. But they do disappear once you click on a chat - except if you click on one of the older ones to see that, then that specific one stays visible.

Chats remain in the system until:

*The user actively unsubscribes, or
*All of the following are true:
**- were added six months ago
**- are not on any groups
**- have not logged in for six months
**- are not on the spammer list
**- do not have mod notes
**- have no logs for six months

==Block Member==

Chats provide the option for a member to block another member. 
If member A blocks member B then member A can’t see the chat. But member B still can. This means that member B doesn't realise they've been blocked, which reduces the 'why has A blocked me' type of complaint. They just don't get any replies to anything they send.

==Unhiding/unblocking chats==

A new feature was introduced in December 2023, which allows members to get to the hidden/blocked chats, and then unhide/unblock them. If there are unread messages in those chats it will show a count next to the number of such chats, so they can choose to go and view them if they wish to.

Link to Discourse announcement - https://discourse.ilovefreegle.org/t/unhiding-unblocking-chats/6927

==Access to chats==

Volunteers do not have access to these chats, but if a problem arises the Support Team can be asked to have a look to see if they can find any information to resolve it.

The background and reasons for not giving all volunteers access to this is:

It was pointed out by a volunteer that there was a potential issue, since this constitutes interception of communication under the PECR legislation, which covers people reading communications between other people.

Edward therefore contacted the Office of the Interception of Communications Commissioner, who was at that time the regulator of this area (it has now been absorbed into the ICO). Their job was normally to check that the police were doing legal things with warrants - for example they have a tool that spots cut and paste text in interception warrants.

To Edward's surprise, a guy came and sat in his living room to talk to him about it. They discussed the various circumstances under which it was and wasn't legitimate to do this for Freegle, and agreed that it was legitimate that in order to protect the system against spammer and scammer attacks.

If a member reports a conversation then that is also a legit reason. It's best when they use the Report option on chat - which also means we have a record of that consent.

However a more general ability for volunteers to "spy" on the communications between members without their knowledge or consent, and without any specific reason, was much more dubious.

So there are legitimate legal reasons why we need to be careful here. If volunteers can get one of the members to use the Report option then they will be able to see the whole of the chat. If not, then Support can help.

Link: [[ModTools]]

[[category:ModTools]]

File:M-en-sidebar.png

2026-03-11T13:47:00Z

Neville Reid: Neville Reid uploaded a new version of File:M-en-sidebar.png

Screenshot of MediaWiki sidebar
{{GPL}}

Member Chat

2026-03-06T19:38:46Z

Neville Reid: /* List of types of chat messages */ link Promise button

Members use Chat to communicate with each other about a post/transaction.

==Chat Review in Modtools==
:''See also: [[Spammers#Chat Review]]''

Volunteers will see a Chat Review if our system has picked up on one of the ‘worry words’ we have stored, such as a reference to money, swearing, a phone number or email address.

You will see chat messages in Modtools for review if the recipient is a member of one of your communities. You might see some where the conversation is about a post on another community, because it’s not possible for the system to tell reliably whether a message relates to a specific post, multiple posts, or no post at all. It’s fine to act on the message if you see it but unless it looks urgent it is better to leave it for the volunteers on the group that the item was posted on.

It's not our role to interfere with the flow of the member’s chat but if we happen to find violations of our rules, then we are allowed to act on them. It is equally important to deal with any messages in Chat Review as quickly as possible to ensure there aren't missed pick ups etc.

You can use the ‘Add Moderator message’ to make members aware their chat has been reviewed and to let them know if they have broken a rule, such as offering an item for sale in response to a Wanted on the board. This message goes to both sides of the chat so please word it accordingly. Please sign the message and indicate which community has inserted the message.

Sometimes it may be hard to see why messages were flagged for review; see [https://discourse.ilovefreegle.org/t/false-positives-of-spam-in-chats/7793 discussion of false positives in Chat] on Discourse (August 2024).

The option to "remove highlighted emails" will remove email addresses; they should appear colour-coded, so you can see which ones it will remove. Use this e.g. for email signatures where they are clearly not trying to send an email, it’s just ended up in there.

Some web links and incomplete links are removed. This is intended to help protect against spam.

'''Quicker Chat Review''' – a blue notification indicates chat reviews for other communities. Chat messages between members may get sent for review to check they're ok. They will always show for you if the recipient is a member of your group, but some local volunteers choose that they are also shown to other Freegle volunteers who have chosen this setting. If the chats are definitely innocent, remote volunteers can quickly approve them. Otherwise, if they should be rejected or are debatable, leave them for volunteers on the local community, as only they can take other actions. See https://discourse.ilovefreegle.org/t/messages-delayed-in-chat-review/4633/82 for details.

If a held chat is not reviewed after 48 hours, an email alert will be sent to the volunteers on any group that either of the members are on. An alert is also sent to the Mentors.

==List of types of chat messages==
These are the types of chat message and when they’re generated.

*“Default” - the normal ones you type.
*“ModMail” - messages sent by mods to members.
*“System” - not used
*“Interested” - when you reply to a post, including the text you typed
*“Promised” - when you click the [[Promise button]] to promise to someone
*“Reneged” - when you click the Unpromise button.
*“ReportedUser” - sent to mods when you’ve reported a chat
*“Completed” - when you mark a post as TAKEN/RECEIVED (the one you mention below).
*“Image” - when you send a photo.
*“Address” - when you use the address book to send an address
*“Nudge” - when you click the Nudge button.
*“Schedule” and “ScheduleUpdated”- when you set/update your availability.

==Status of chats==

All chats are sent out via email and all emails are recorded in chat.
The icons are:
*Grey tick means we’ve sent it to the server.
*Envelope means we’ve sent it out by email, but we don’t know whether it’s been read.
*Green tick means it has been read on the site or (sometimes) by email.

It is possible to find out whether emails that have been read, which we try to do. But it’s not guaranteed, and so it’s perfectly possible for the mail to have been read but us not know. So we only know sometimes.

These explanations are available if you mouse over/click on the icon, though few people on mobile would do that.

==Deleting chats==

From 18.8.23 a new feature that offers a button to delete a chat is available for members. If clicked, a pop up appears which asks "Are you sure? We will delete this from our system so you will no longer see it here. The other freegler may have received the message by email - we can't delete that. Are you sure you want to delete the message?" Cancel or Confirm buttons are shown. If Confirm is clicked, they'll see a message to confirm it’s been deleted (or an error). The contents of the chat message are replied with “(Message deleted)”.

The announcement of this new feature is here - https://discourse.ilovefreegle.org/t/deleting-chat-messages/6554

==Hiding chats==

There is a small downwards chevron on the top right of each chat. Click on that and the option to hide the chat from view is offered.

Members can't delete a chat, but they can hide it from their list. The reason for not offering deletion is that it could be misleading. Although the chat would not be on our system, the chats would still have been sent out by email and we can't delete those. Also, every time we add the ability to delete something, people then contact us asking how they recover something that they deleted, even if (as with unsubscribe) we make it clear that they can’t undo it.
For example, people think they don’t want a chat now, and want to delete it, but then later on change their minds, and want to get it back.
We still want to be able to see chat messages in Support even if the member wants to delete them.

The system also hides any chat not active in the past 30 days from view. That chat can be accessed by searching for it in chat search box at the top of the chat list.
They don’t disappear if the page just sits there. But they do disappear once you click on a chat - except if you click on one of the older ones to see that, then that specific one stays visible.

Chats remain in the system until:

*The user actively unsubscribes, or
*All of the following are true:
**- were added six months ago
**- are not on any groups
**- have not logged in for six months
**- are not on the spammer list
**- do not have mod notes
**- have no logs for six months

==Block Member==

Chats provide the option for a member to block another member. 
If member A blocks member B then member A can’t see the chat. But member B still can. This means that member B doesn't realise they've been blocked, which reduces the 'why has A blocked me' type of complaint. They just don't get any replies to anything they send.

==Unhiding/unblocking chats==

A new feature was introduced in December 2023, which allows members to get to the hidden/blocked chats, and then unhide/unblock them. If there are unread messages in those chats it will show a count next to the number of such chats, so they can choose to go and view them if they wish to.

Link to Discourse announcement - https://discourse.ilovefreegle.org/t/unhiding-unblocking-chats/6927

==Access to chats==

Volunteers do not have access to these chats, but if a problem arises the Support Team can be asked to have a look to see if they can find any information to resolve it.

The background and reasons for not giving all volunteers access to this is:

It was pointed out by a volunteer that there was a potential issue, since this constitutes interception of communication under the PECR legislation, which covers people reading communications between other people.

Edward therefore contacted the Office of the Interception of Communications Commissioner, who was at that time the regulator of this area (it has now been absorbed into the ICO). Their job was normally to check that the police were doing legal things with warrants - for example they have a tool that spots cut and paste text in interception warrants.

To Edward's surprise, a guy came and sat in his living room to talk to him about it. They discussed the various circumstances under which it was and wasn't legitimate to do this for Freegle, and agreed that it was legitimate that in order to protect the system against spammer and scammer attacks.

If a member reports a conversation then that is also a legit reason. It's best when they use the Report option on chat - which also means we have a record of that consent.

However a more general ability for volunteers to "spy" on the communications between members without their knowledge or consent, and without any specific reason, was much more dubious.

So there are legitimate legal reasons why we need to be careful here. If volunteers can get one of the members to use the Report option then they will be able to see the whole of the chat. If not, then Support can help.

Link: [[ModTools]]

[[category:ModTools]]

Promise Button

2026-03-06T19:38:24Z

Neville Reid: Neville Reid moved page Promise Button to Promise button: change capitalisation

#REDIRECT [[Promise button]]

Promise button

2026-03-06T19:38:24Z

Neville Reid: Neville Reid moved page Promise Button to Promise button: change capitalisation

The Promise button is available for members posting offers.

If you promise an item in the My Posts section, you will get a list of people to choose from who have messaged you recently (not necessarily about that item). If you promise it in the Chats section, you will get a list of your recent posts to choose from (not just the item they have asked for). This is because sometimes people ask for multiple items in one reply, or you want to promise multiple items to the same person.

The results of using the Promise button are as follows:
*The offer is greyed out onsite – people can still reply, but they're warned they might not get it. This is because some people promise things too soon, and then if they have a no show or change their minds they need to be able to get the other replies.
*The other person is told – which "nudges" both people to realise they've entered into a commitment.
*We don't auto-repost, and we don't send "what happened about this" mails.
*My Posts shows who you've promised to, which makes it easier to keep track.
*People replying by email won't know if an item has been promised, so there may always be some replies after promising.
*People who have replied don't get notified when something is promised, but they do if it's taken (by someone else).

If a member promises an item to someone who fails to collect, they have to unpromise it before they can offer it to someone else.

When unpromising is selected it shows as a "no show" on their profile.

Link: [[Freegle Direct]]

[[category:Freegle Direct]]

Promise button

2026-03-06T19:31:41Z

Neville Reid: update explanation about My Posts and Chats, from https://discourse.ilovefreegle.org/t/problem-with-replies-to-offers/9469/5 ; move it to top of article

File:M-en-sidebar.png

2026-03-06T14:53:51Z

Neville Reid: Neville Reid uploaded a new version of File:M-en-sidebar.png

Screenshot of MediaWiki sidebar
{{GPL}}

File:M-en-sidebar.png

2026-03-06T14:47:02Z

Neville Reid: Neville Reid uploaded a new version of File:M-en-sidebar.png

Screenshot of MediaWiki sidebar
{{GPL}}

User talk:Chota

2026-03-06T12:03:32Z

Neville Reid: Neville Reid moved page User talk:Chota to User talk:Chota120: move old welcome message to active account

#REDIRECT [[User talk:Chota120]]

User talk:Chota120

2026-03-06T12:03:31Z

Neville Reid: Neville Reid moved page User talk:Chota to User talk:Chota120: move old welcome message to active account

'''Welcome to ''Freegle Wiki''!'''
We hope you will contribute much and well.
You will probably want to read the [https://www.mediawiki.org/wiki/Special:MyLanguage/Help:Contents help pages].
Again, welcome and have fun! [[User:Chriscant|Chriscant]] ([[User talk:Chriscant|talk]]) 08:01, 6 May 2019 (UTC)

File:Setting up a Sub Group on Freegle Direct.pdf

2026-03-06T11:27:01Z

Neville Reid: Category:History

[[Category:History]]

Copyright Issues

2026-03-04T12:49:48Z

Neville Reid: minor copy edit

SOFTWARE, DVDs, CDs AND OTHER MEDIA

Software and other forms of media fall under copyright law – this is the score if you're worried.

Software: The software being exchanged is in breach of copyright if:
* It isn't the original software.
* It is still being used by any previous owner (generally you would not know this as a Freegle volunteer).
* It's been used to get an upgrade.
* It doesn't follow the terms in its End User License Agreement (EULA) – if the EULA makes no mention about transfers or exchanges, treat the software like you would any other work protected by copyright (like a book, CD, or video).

In order to be in keeping with copyright agreements, Music, Videos, Books and other copyrighted works should be:
* Originals, not copies
* No longer be used by any previous owner.

If you would like further clarification you can look here: [http://www.ipo.gov.uk/copy.htm] or here: [http://www.fact-uk.org.uk]

You can find [[Admins]] pertaining to this subject [[Copyright|here]] and a message-rejection sample message [[Sample message: Copyright|here]].

As a note about people offering computers and the worry over security of data, it is possible to use [https://www.ccleaner.com CCLEANER] to overwrite free space. This has the benefit of not having to reinstall anything after it has completed its task.

Back to [[Specific Items]]

[[Category:Specific Problems]]
[[Category:Specific Items]]