https://wiki.ilovefreegle.org/api.php?action=feedcontributions&feedformat=atom&user=Dorothyjeanquinn 2026-05-25T08:28:44Z User contributions MediaWiki 1.43.0 https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50857 2019-10-07T18:47:59Z

<p>Dorothyjeanquinn: dfs</p> <hr /> <div>Freegle Tech Report August 2019&lt;br&gt;<br /> Messages 27380-27543&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. &lt;br&gt;<br /> We also had a mail pile up for a couple of days when we got backed up.&lt;br&gt;<br /> He is looking into whether we can get rid of all but strictly necessary '''cookies''', and avoid the popup. We need to investigate what we use, and what effect this would have on the Google ads we show first though.&lt;br&gt;<br /> We have added '''job ads''' into the What's New emails. This might be a better fit for us . First impressions are favourable and we are receiving a similar amount of money. If you see ones which you don't think we should be showing to anyone, please let Edward know offlist. &lt;/br&gt; <br /> '''Spam''' to owner and volunteers addresses has been increasing lately. Usually they all get through before being reported and automatically removed, but will get posted out and should be ignored. Edward will be doing more work aimed at reducing the amount but some will always get through.&lt;/br&gt;<br /> He has done a quick fix so that if the same email address sends a mail to more than 20 group volunteer addresses within the last 24 hours we'll treat subsequent messages from them as spam. Some groups will still see those spam mails, which have probably been sent out already by email. And if they were sending in alphabetical order it will be the same groups .<br /> Bulk mail going in spam from members email addresses . Marking them as spam as can affect our spam standing, and and mail to owner addresses may end up there Just delete or ignore them.<br /> <br /> == Direct ==<br /> <br /> Someone asked about being able post without logging in, which received the explanation below. &lt;br&gt;<br /> &quot;If you're a completely new user (i.e. an email address we don't know), what happens is that we create an account for you, email you a password, and log you in. They can change their password, and they can log in via other methods (e.g. Facebook) later on if they like. It does have the downside that if they prefer to log in with Facebook and use a different email then they will have two accounts.&lt;br&gt;<br /> If you're an existing user (i.e. an email address we know) then you would usually be logged in automatically. Not always - that wouldn't be the case on a different device, or if you'd logged out, or a few other things. In that case we don't force you to log in when posting, though you would need to do so when seeing chats etc.&lt;br&gt;<br /> The reason it's like this is to try to make it as simple as possible for new users, which is where things need to be very very easy otherwise people give up and we never get a chance to persuade them. Once we've got their email and they've posted, then they'll start getting emails, and so we get more chances to keep them engaged.&lt;br&gt;<br /> <br /> '''Chats'''&lt;br&gt;<br /> I deleted the Freegle Central Chat from MTs by mistake when I was clearing out some spam. Will it come back when someone posts to it or will someone have to add it again for me?&lt;br&gt;<br /> Edward will have to re enable it for you.&lt;br&gt;<br /> Chat arrived but does not contain any information&lt;br&gt;<br /> This is usually because it has been forwarded from another account. They are less likely to make it through into chat, because of the way we strip out reply text, which tends to strip out the forwarded part.<br /> If you need to see the original mail you'll need to forward it to a real email account rather than the volunteers address. I have a todo item to allow mods to see the original email on chat messages which would help with this&lt;/br&gt;<br /> I occasionally glance at a chat on MT’s where I’ve replied by email to the Owner address notification I get. The text inserted into the chat is often slightly different to the text in the mail with some bits missing, sometimes they are important omissions.&lt;br&gt;<br /> A Thanks. That one looks like you've copied an email address into it, and the stripping/tidying has gone awry. I will look into it.&lt;br&gt;<br /> <br /> <br /> '''Multiple posting.'''&lt;br&gt;<br /> We had a discussion about whether to allow members to decide when and what groups to post their messages to or whether we are more qualified to decide for them. &lt;br&gt;<br /> At present all our code has to be reworked so any changes will not happen quickly. What you see after you post has become too complex already.&lt;br&gt;<br /> You'll probably get two popups. One about availability One about sharing or donating&lt;br&gt;<br /> Once you dismiss those you'll see:A banner of info about the group&lt;br&gt;<br /> A message about what happens next and the FOP&lt;br&gt;<br /> A message asking you to check your spam folder&lt;br&gt;<br /> A &quot;Give something else&quot; and a &quot;Find something&quot; button&lt;br&gt;<br /> A button to continue to the Home Page&lt;br&gt;<br /> And there's already the menu on the top with all the options on there for people who want to start posting.&lt;br&gt;<br /> This is a good example of not practicing what we preach, and is getting out of control without adding more.&lt;br&gt;<br /> Further discussion will take place after the present work is complete.&lt;br&gt;<br /> <br /> We have now changed the posting procedure by members so that they do not have to go through all the info pages for each post if they are posting lots . It was pointed out that this will not work if they wish to post some to different groups as it misses the location page. You can If you want to post another message from scratch, you can click on the Give menu option. But that isn't very clear, so it is suggested that if we skip the first stage we should be able to change that info on the second stage. Edward agrees and is thinking about how to do that without cluttering too much.&lt;br&gt;<br /> <br /> '''Drafts'''&lt;br&gt;<br /> I have a member who double posted yesterday. He tells me today that when he posted, it kept saving his post as a draft copy. He said; <br /> It would'nt go through alright, kept saying 'DRAFT' .. .. so l don't know whats wrong with me posting items.&lt;br&gt;<br /> I tried putting other things on, but the process ends before l'm finished.&lt;br&gt;<br /> A. Thanks. I'm improving the way the drafts are handled so that shouldn't be a problem in due course.&lt;br&gt;<br /> <br /> '''Q &amp; A'''&lt;br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link.&lt;br&gt;<br /> A Sorry fixed now not sure went it disappeared.&lt;br&gt;<br /> Q. A member says her auto repost keeps disappearing&lt;br&gt;<br /> A. Yes I fixed this this morning&lt;br&gt;<br /> Q A Members posts are not appearing in his Myposts tab&lt;br&gt;<br /> A Fixed now&lt;br&gt;<br /> <br /> '''Events'''&lt;/br&gt;<br /> How do I edit an event on behalf of a member please?&lt;/br&gt;<br /> A On FD. Click where you see it to view more details, and then you should see an Edit button.&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, please contact Geeks@<br /> Nil <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Tweak jobs page &lt;/br&gt;<br /> Add jobs page &lt;/br&gt;<br /> Change mutuals link to FCA &lt;/br&gt;<br /> Change &quot;is interested in&quot; to &quot;has asked about&quot;. This suggests a lower level of commitment which might set expectations better. &lt;/br&gt;<br /> In MT, add confirm to the &quot;Hide all Groups&quot; button&lt;/br&gt;<br /> In MT, clarify that Admins go to Admins-&gt;Pending Admins&lt;/br&gt;<br /> In MT, should be confirming affiliation more often&lt;/br&gt;<br /> In MT Edits, Chat button opens wrong type of chat which may then disappear &lt;/br&gt;<br /> Space out chat menu dropdown and resize icons &lt;/br&gt;<br /> Volunteer ops with dates expiring wrongly&lt;/br&gt;<br /> More work on job ads&lt;/br&gt;<br /> Change Google signin button&lt;/br&gt;<br /> In MT, show support chat name&lt;/br&gt;<br /> Improve jobs display on mobile &lt;/br&gt;<br /> Remove mention of LiveIntent from privacy policy now we no longer use them.&lt;/br&gt;<br /> Add progress bar during submit &lt;/br&gt;<br /> Add transition to fade next button in when giving &lt;/br&gt;<br /> Delete button not working for multiple posts &lt;/br&gt;<br /> Allow easy post of multiple offers &lt;/br&gt;<br /> What's next page &lt;/br&gt;<br /> Rework compose store with an eye to easier submission of multiple messages&lt;/br&gt;<br /> Tweaks to post page&lt;/br&gt;<br /> Autocomplete bug on item&lt;/br&gt;<br /> <br /> '''This is an automated list of the changes to the server code in the last month.'''.Geeks@ilovefreegle.org &lt;br&gt;<br /> <br /> * Remove email ads from LiveIntent and replace with Job Ads from AdView &lt;/br&gt;<br /> <br /> ... here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> <br /> UT fixes &lt;/br&gt;<br /> Newsfeed threadhead wrong. &lt;/br&gt;<br /> Yahoo login for new FD version&lt;/br&gt;<br /> Commit project &lt;/br&gt;<br /> In ModTools, phantom edits &lt;/br&gt;<br /> Reverse backup reliability change - it does make it more reliable, but it's also costing us more. Increase the gsutil retries in .boto instead&lt;/br&gt;<br /> Speed up Support Tools Find User a lot&lt;/br&gt;<br /> Block multiple messages to volunteers on different groups from the same email fairly recently &lt;/br&gt;<br /> Reduce radius on job search to 5 miles. (2 days ago)<br /> Speed-up: when fetching messages in FD, only search for messages &gt; 90 days old. No point in showing more recent ones and this keeps the search much faster. &lt;/br&gt;<br /> Bug in jobs links &lt;/br&gt;<br /> Ensure we don't issue slow searches for message fetching&lt;/br&gt;<br /> Not randomising job ads correctly &lt;/br&gt;<br /> Remove debug Return group name consistently when listing messages&lt;/br&gt;<br /> Shuffle job ads&lt;/br&gt;<br /> Some text in chat messages can cause omissions in what's shown in the client&lt;/br&gt;<br /> Reduce space in job ads &lt;/br&gt;<br /> AdView bug &lt;/br&gt;<br /> Add IP to adview script &lt;/br&gt;<br /> Switch to job ads in emails &lt;/br&gt;<br /> Add function to get nearby jobs, which we will use in email digests &lt;/br&gt;<br /> Proxy to serve job ads &lt;/br&gt;<br /> Add proxy to access job ads &lt;/br&gt;<br /> Speed-ups: newsfeed digest &lt;/br&gt;<br /> Don't send stories to inactive users - generates lots of mails and also hits spam traps &lt;/br&gt;<br /> Ban't see own posts due to bad binary data returned from server&lt;/br&gt;<br /> Another OOF message&lt;/br&gt;<br /> Extremely rarely, message lost from My Posts&lt;/br&gt;<br /> Typo in event emails&lt;/br&gt;<br /> More on chitchat replies to replies &lt;/br&gt;<br /> Next version of FD will support replies to replies in chitchat; enable this on the server side&lt;/br&gt;<br /> Add new client to git changes email &lt;/br&gt;<br /> Convert item field when posting into an autocomplete&lt;/br&gt;<br /> Rotate/delete photo when posting&lt;/br&gt;)<br /> Add photo upload to post &lt;/br&gt;<br /> Improve styling of postcode dropdown&lt;/br&gt;<br /> First pass message post&lt;/br&gt;<br /> Store postcode during compose &lt;/br&gt;<br /> Back out perf improvement that is a bit flaky and probably not needed &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Insert comments with component names in dev &lt;/br&gt;<br /> Style fixes and tweaks&lt;/br&gt;<br /> Display open offers/wanteds in message info&lt;/br&gt;<br /> Click on message photo broken &lt;br&gt;<br /> Fix autocomplete bug on enter with no results &lt;br&gt;<br /> Show autocomplete list on focus&lt;br&gt;<br /> Grab autocomplete into our project so we can tweak it &lt;br&gt;<br /> Start work on Give flow Rework TODOs to flag design issues &lt;br&gt;<br /> Fix problem where deleted chitchat entries still appear by not persisting newsfeed in store&lt;br&gt;<br /> Post photos on chitchat&lt;br&gt;<br /> Improve scrolling in chat when image uploaded&lt;br&gt;<br /> Button to maximise popup chat &lt;br&gt;<br /> Remember last home page&lt;br&gt;<br /> Own message not showing after posting on chitchat&lt;br&gt;<br /> Previous change broke infinite scroll&lt;br&gt;<br /> Disable Vuex strict mode which kills performance in dev &lt;br&gt;<br /> Image upload in chat &lt;br&gt;<br /> Remove sanitizer - not needed Chat fixes &lt;br&gt;<br /> Minor style tweaks &lt;/br&gt;<br /> Multiple popup chat windows &lt;/br&gt;<br /> Add images in chat&lt;/br&gt;<br /> Popup chats initial pass &lt;/br&gt;<br /> <br /> == Mod Tools ==<br /> <br /> Mods changing group settings.<br /> This was raised again and the settings have not yet been changed.<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.&lt;br&gt;<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.&lt;br&gt;<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Happy to help.&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.org, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)&lt;br&gt;<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups&lt;br&gt;<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...&lt;br&gt;<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM&lt;br&gt;<br /> OFFER: Deck Chairs&lt;br&gt;<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.&lt;br&gt;<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.&lt;br&gt;<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.&lt;br&gt;<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com &lt;br&gt;<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.&lt;br&gt;<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago&lt;br&gt;<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email&lt;br&gt;<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?&lt;br&gt;<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.&lt;br&gt;<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info&lt;br&gt;<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.&lt;br&gt;<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.&lt;br&gt;<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks&lt;br&gt;<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.&lt;br&gt;<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield &lt;br&gt;<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.&lt;br&gt;<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat&lt;br&gt;<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Tech Report &lt;br&gt;<br /> August 2019 &lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-07-31|Freegle Tech Report 19-07-31]] Forward to [[Freegle Tech Report 19-09-30]]<br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50854 2019-10-07T18:44:59Z

<p>Dorothyjeanquinn: dasfdfads</p> <hr /> <div>Freegle Tech Report August 2019&lt;br&gt;<br /> Messages 27380-27543&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. &lt;br&gt;<br /> We also had a mail pile up for a couple of days when we got backed up.&lt;br&gt;<br /> He is looking into whether we can get rid of all but strictly necessary '''cookies''', and avoid the popup. We need to investigate what we use, and what effect this would have on the Google ads we show first though.&lt;br&gt;<br /> We have added '''job ads''' into the What's New emails. This might be a better fit for us . First impressions are favourable and we are receiving a similar amount of money. If you see ones which you don't think we should be showing to anyone, please let Edward know offlist. &lt;/br&gt; <br /> '''Spam''' to owner and volunteers addresses has been increasing lately. Usually they all get through before being reported and automatically removed, but will get posted out and should be ignored. Edward will be doing more work aimed at reducing the amount but some will always get through.&lt;/br&gt;<br /> He has done a quick fix so that if the same email address sends a mail to more than 20 group volunteer addresses within the last 24 hours we'll treat subsequent messages from them as spam. Some groups will still see those spam mails, which have probably been sent out already by email. And if they were sending in alphabetical order it will be the same groups .<br /> Bulk mail going in spam from members email addresses . Marking them as spam as can affect our spam standing, and and mail to owner addresses may end up there Just delete or ignore them.<br /> <br /> == Direct ==<br /> <br /> Someone asked about being able post without logging in, which received the explanation below. &lt;br&gt;<br /> &quot;If you're a completely new user (i.e. an email address we don't know), what happens is that we create an account for you, email you a password, and log you in. They can change their password, and they can log in via other methods (e.g. Facebook) later on if they like. It does have the downside that if they prefer to log in with Facebook and use a different email then they will have two accounts.&lt;br&gt;<br /> If you're an existing user (i.e. an email address we know) then you would usually be logged in automatically. Not always - that wouldn't be the case on a different device, or if you'd logged out, or a few other things. In that case we don't force you to log in when posting, though you would need to do so when seeing chats etc.&lt;br&gt;<br /> The reason it's like this is to try to make it as simple as possible for new users, which is where things need to be very very easy otherwise people give up and we never get a chance to persuade them. Once we've got their email and they've posted, then they'll start getting emails, and so we get more chances to keep them engaged.&lt;br&gt;<br /> <br /> '''Chats'''&lt;br&gt;<br /> I deleted the Freegle Central Chat from MTs by mistake when I was clearing out some spam. Will it come back when someone posts to it or will someone have to add it again for me?&lt;br&gt;<br /> Edward will have to re enable it for you.&lt;br&gt;<br /> Chat arrived but does not contain any information&lt;br&gt;<br /> This is usually because it has been forwarded from another account. They are less likely to make it through into chat, because of the way we strip out reply text, which tends to strip out the forwarded part.<br /> If you need to see the original mail you'll need to forward it to a real email account rather than the volunteers address. I have a todo item to allow mods to see the original email on chat messages which would help with this&lt;/br&gt;<br /> I occasionally glance at a chat on MT’s where I’ve replied by email to the Owner address notification I get. The text inserted into the chat is often slightly different to the text in the mail with some bits missing, sometimes they are important omissions.&lt;br&gt;<br /> A Thanks. That one looks like you've copied an email address into it, and the stripping/tidying has gone awry. I will look into it.&lt;br&gt;<br /> <br /> <br /> '''Multiple posting.'''&lt;br&gt;<br /> We had a discussion about whether to allow members to decide when and what groups to post their messages to or whether we are more qualified to decide for them. &lt;br&gt;<br /> At present all our code has to be reworked so any changes will not happen quickly. What you see after you post has become too complex already.&lt;br&gt;<br /> You'll probably get two popups. One about availability One about sharing or donating&lt;br&gt;<br /> Once you dismiss those you'll see:A banner of info about the group&lt;br&gt;<br /> A message about what happens next and the FOP&lt;br&gt;<br /> A message asking you to check your spam folder&lt;br&gt;<br /> A &quot;Give something else&quot; and a &quot;Find something&quot; button&lt;br&gt;<br /> A button to continue to the Home Page&lt;br&gt;<br /> And there's already the menu on the top with all the options on there for people who want to start posting.&lt;br&gt;<br /> This is a good example of not practicing what we preach, and is getting out of control without adding more.&lt;br&gt;<br /> Further discussion will take place after the present work is complete.&lt;br&gt;<br /> <br /> We have now changed the posting procedure by members so that they do not have to go through all the info pages for each post if they are posting lots . It was pointed out that this will not work if they wish to post some to different groups as it misses the location page. You can If you want to post another message from scratch, you can click on the Give menu option. But that isn't very clear, so it is suggested that if we skip the first stage we should be able to change that info on the second stage. Edward agrees and is thinking about how to do that without cluttering too much.&lt;br&gt;<br /> <br /> '''Drafts'''&lt;br&gt;<br /> I have a member who double posted yesterday. He tells me today that when he posted, it kept saving his post as a draft copy. He said; <br /> It would'nt go through alright, kept saying 'DRAFT' .. .. so l don't know whats wrong with me posting items.&lt;br&gt;<br /> I tried putting other things on, but the process ends before l'm finished.&lt;br&gt;<br /> A. Thanks. I'm improving the way the drafts are handled so that shouldn't be a problem in due course.&lt;br&gt;<br /> <br /> '''Q &amp; A'''&lt;br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link.&lt;br&gt;<br /> A Sorry fixed now not sure went it disappeared.&lt;br&gt;<br /> Q. A member says her auto repost keeps disappearing&lt;br&gt;<br /> A. Yes I fixed this this morning&lt;br&gt;<br /> Q A Members posts are not appearing in his Myposts tab&lt;br&gt;<br /> A Fixed now&lt;br&gt;<br /> <br /> '''Events'''&lt;/br&gt;<br /> How do I edit an event on behalf of a member please?&lt;/br&gt;<br /> A On FD. Click where you see it to view more details, and then you should see an Edit button.&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, please contact Geeks@<br /> Nil <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Tweak jobs page &lt;/br&gt;<br /> Add jobs page &lt;/br&gt;<br /> Change mutuals link to FCA &lt;/br&gt;<br /> Change &quot;is interested in&quot; to &quot;has asked about&quot;. This suggests a lower level of commitment which might set expectations better. &lt;/br&gt;<br /> In MT, add confirm to the &quot;Hide all Groups&quot; button&lt;/br&gt;<br /> In MT, clarify that Admins go to Admins-&gt;Pending Admins&lt;/br&gt;<br /> In MT, should be confirming affiliation more often&lt;/br&gt;<br /> In MT Edits, Chat button opens wrong type of chat which may then disappear &lt;/br&gt;<br /> Space out chat menu dropdown and resize icons &lt;/br&gt;<br /> Volunteer ops with dates expiring wrongly&lt;/br&gt;<br /> More work on job ads&lt;/br&gt;<br /> Change Google signin button&lt;/br&gt;<br /> In MT, show support chat name&lt;/br&gt;<br /> Improve jobs display on mobile &lt;/br&gt;<br /> Remove mention of LiveIntent from privacy policy now we no longer use them.&lt;/br&gt;<br /> Add progress bar during submit &lt;/br&gt;<br /> Add transition to fade next button in when giving &lt;/br&gt;<br /> Delete button not working for multiple posts &lt;/br&gt;<br /> Allow easy post of multiple offers &lt;/br&gt;<br /> What's next page &lt;/br&gt;<br /> Rework compose store with an eye to easier submission of multiple messages&lt;/br&gt;<br /> Tweaks to post page&lt;/br&gt;<br /> Autocomplete bug on item&lt;/br&gt;<br /> <br /> '''This is an automated list of the changes to the server code in the last month.'''.Geeks@ilovefreegle.org &lt;br&gt;<br /> <br /> * Remove email ads from LiveIntent and replace with Job Ads from AdView &lt;/br&gt;<br /> <br /> ... here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> <br /> UT fixes &lt;/br&gt;<br /> Newsfeed threadhead wrong. &lt;/br&gt;<br /> Yahoo login for new FD version&lt;/br&gt;<br /> Commit project &lt;/br&gt;<br /> In ModTools, phantom edits &lt;/br&gt;<br /> Reverse backup reliability change - it does make it more reliable, but it's also costing us more. Increase the gsutil retries in .boto instead&lt;/br&gt;<br /> Speed up Support Tools Find User a lot&lt;/br&gt;<br /> Block multiple messages to volunteers on different groups from the same email fairly recently &lt;/br&gt;<br /> Reduce radius on job search to 5 miles. (2 days ago)<br /> Speed-up: when fetching messages in FD, only search for messages &gt; 90 days old. No point in showing more recent ones and this keeps the search much faster. &lt;/br&gt;<br /> Bug in jobs links &lt;/br&gt;<br /> Ensure we don't issue slow searches for message fetching&lt;/br&gt;<br /> Not randomising job ads correctly &lt;/br&gt;<br /> Remove debug Return group name consistently when listing messages&lt;/br&gt;<br /> Shuffle job ads&lt;/br&gt;<br /> Some text in chat messages can cause omissions in what's shown in the client&lt;/br&gt;<br /> Reduce space in job ads &lt;/br&gt;<br /> AdView bug &lt;/br&gt;<br /> Add IP to adview script &lt;/br&gt;<br /> Switch to job ads in emails &lt;/br&gt;<br /> Add function to get nearby jobs, which we will use in email digests &lt;/br&gt;<br /> Proxy to serve job ads &lt;/br&gt;<br /> Add proxy to access job ads &lt;/br&gt;<br /> Speed-ups: newsfeed digest &lt;/br&gt;<br /> Don't send stories to inactive users - generates lots of mails and also hits spam traps &lt;/br&gt;<br /> Ban't see own posts due to bad binary data returned from server&lt;/br&gt;<br /> Another OOF message&lt;/br&gt;<br /> Extremely rarely, message lost from My Posts&lt;/br&gt;<br /> Typo in event emails&lt;/br&gt;<br /> More on chitchat replies to replies &lt;/br&gt;<br /> Next version of FD will support replies to replies in chitchat; enable this on the server side&lt;/br&gt;<br /> Add new client to git changes email &lt;/br&gt;<br /> Convert item field when posting into an autocomplete&lt;/br&gt;<br /> Rotate/delete photo when posting&lt;/br&gt;)<br /> Add photo upload to post &lt;/br&gt;<br /> Improve styling of postcode dropdown&lt;/br&gt;<br /> First pass message post&lt;/br&gt;<br /> Store postcode during compose &lt;/br&gt;<br /> Back out perf improvement that is a bit flaky and probably not needed &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Insert comments with component names in dev &lt;/br&gt;<br /> Style fixes and tweaks&lt;/br&gt;<br /> Display open offers/wanteds in message info&lt;/br&gt;<br /> Click on message photo broken &lt;br&gt;<br /> Fix autocomplete bug on enter with no results &lt;br&gt;<br /> Show autocomplete list on focus&lt;br&gt;<br /> Grab autocomplete into our project so we can tweak it &lt;br&gt;<br /> Start work on Give flow Rework TODOs to flag design issues &lt;br&gt;<br /> Fix problem where deleted chitchat entries still appear by not persisting newsfeed in store&lt;br&gt;<br /> Post photos on chitchat&lt;br&gt;<br /> Improve scrolling in chat when image uploaded&lt;br&gt;<br /> Button to maximise popup chat &lt;br&gt;<br /> Remember last home page&lt;br&gt;<br /> Own message not showing after posting on chitchat&lt;br&gt;<br /> Previous change broke infinite scroll&lt;br&gt;<br /> Disable Vuex strict mode which kills performance in dev &lt;br&gt;<br /> Image upload in chat &lt;br&gt;<br /> Remove sanitizer - not needed Chat fixes &lt;br&gt;<br /> Minor style tweaks &lt;/br&gt;<br /> Multiple popup chat windows &lt;/br&gt;<br /> Add images in chat&lt;/br&gt;<br /> Popup chats initial pass &lt;/br&gt;<br /> <br /> == Mod Tools ==<br /> <br /> Mods changing group settings.<br /> This was raised again and the settings have not yet been changed.<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.&lt;br&gt;<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.&lt;br&gt;<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Happy to help.&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.org, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)&lt;br&gt;<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups&lt;br&gt;<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...&lt;br&gt;<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM&lt;br&gt;<br /> OFFER: Deck Chairs&lt;br&gt;<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.&lt;br&gt;<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.&lt;br&gt;<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.&lt;br&gt;<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com &lt;br&gt;<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.&lt;br&gt;<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago&lt;br&gt;<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email&lt;br&gt;<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?&lt;br&gt;<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.&lt;br&gt;<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info&lt;br&gt;<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.&lt;br&gt;<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.&lt;br&gt;<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks&lt;br&gt;<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.&lt;br&gt;<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield &lt;br&gt;<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.&lt;br&gt;<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat&lt;br&gt;<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Tech Report &lt;br&gt;<br /> August 2019 &lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 2019-07-31|Freegle Tech Report 2019-07-31]] Forward to [[Freegle Tech Report 2019-09-30]]<br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50851 2019-10-07T18:08:51Z

<p>Dorothyjeanquinn: sdfa</p> <hr /> <div>Freegle Tech Report &lt;/br&gt;<br /> September 2019&lt;/br&gt;<br /> Posts 27544-27751&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.&lt;/br&gt;<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.&lt;/br&gt;<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.&lt;/br&gt;<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.&lt;/br&gt;<br /> Prompted by a query, I repeated some analysis I did when we first introduced autoreposts, to see how successful reposts have been over the last 100 days (i.e. for an OFFER whether it's TAKEN or a WANTED whether it's RECEIVED). The results were interesting (in a geeky way) so I thought I'd share them here.&lt;/br&gt;<br /> What the graph showed is that after the first couple of postings the chance of a post being successful remains the same no matter how many times it has been reposted. I think that's probably because most people dip in and out of Freegle. &lt;/br&gt;<br /> Less than 10% of posts get as far as 4 reposts and less than 2% as part as 7, Because of group settings, or because they've been taken/received/withdrawn. But for those few posts that do the success rate is pretty stable .&lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''&lt;/br&gt;<br /> <br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.&lt;/br&gt;<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.&lt;/br&gt;<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.&lt;/br&gt;<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?&lt;/br&gt;<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.&lt;/br&gt;<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a comment&quot;, clicked &quot;comment&quot;... and... NOTHING.&lt;/br&gt;<br /> A. Hit enter and it will go.&lt;/br&gt;<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?&lt;/br&gt;<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.&lt;/br&gt;<br /> &lt;/br&gt;<br /> <br /> '''Fixes'''&lt;/br&gt;<br /> *A bug found in Message counts on the approved posts was found and fixed.&lt;/br&gt;<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). &lt;/br&gt;<br /> Google link to one group was showing the information from the closed one. &lt;/br&gt;<br /> <br /> '''Member settings'''&lt;/br&gt;<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. &lt;/br&gt;<br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. &lt;/br&gt;<br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,&lt;/br&gt;<br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> I was just updating some of our config messages and see we have a string for member ID $memberid which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???&lt;/br&gt;<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.&lt;/br&gt;<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. &lt;/br&gt;<br /> Experienced Discourse user James C has volunteered to continue his help running the system.&lt;/br&gt;<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.&lt;/br&gt;<br /> The Discourse platform is now hopefully ready to use - and the plan is to move Tech there first. Although hopefully self-explanatory, some instructions can be found here: http://wiki.ilovefreegle.org/Discourse&lt;/br&gt;<br /> Please read these carefully and let Chris know if you have any comments.&lt;/br&gt;<br /> All Tech users (as of last week) have an account created on Discourse with their mail preferences hopefully matching those of the Yahoo Tech group.<br /> All outgoing mail is switched OFF until we go live but Discourse can be used now.&lt;/br&gt;<br /> Please try out some of the features on these categories: https://discourse.ilovefreegle.org/c/playground https://discourse.ilovefreegle.org/c/tech&lt;/br&gt;<br /> If all looks OK, I suggest that we switch over to use Discourse for Tech next weekend.&lt;/br&gt;<br /> We can then use it for real for a while before switching over the other Freegle groups.&lt;/br&gt;&lt;/br&gt;<br /> <br /> '''Servers'''&lt;/br&gt;<br /> List of changes to the '''New Client Code''' for September&lt;/br&gt;<br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> <br /> == Spam ==<br /> Not sure you can filter these out but have loads of spam to owner addresses today all ending with the .ru domain. Either about inheritance or investing.<br /> Any way you can pick these up before they get sent out? I know you have a system that can spot them in messages or replies but not sure if that works with the owner addy’s. They’re all different email accounts too. I've done a check, and it does look like all mails from .ru addresses are spam. I can't find any genuine ones this year.&lt;/br&gt;<br /> A. I'll block those, but I don't want to do it until I get back from holiday in case everything breaks.&lt;/br&gt;<br /> <br /> == Tech Chat ==<br /> <br /> Jo Have posted to the central chat but was suggested I post here - accidentally marked a chat re elder trees on Perth around 8am as spam, it wasn't - fat fingers first thing. Hoping it can be rescued.&lt;/br&gt;<br /> Edward Hibbert I've rescued it. &lt;/br&gt;<br /> Liz Hi folks! This member has been having problems for a while checked his membership it all looks fine I checked his Logs and he's logged in twice it looks like <br /> DavidLiz Re the repost emails AFAIK members just get asked if they wish to repost and item and by default it will be unless its been marked as taken ..so he didnt need to anything (It will repost to your setting for reposts in your group settings for in our case 3 days)&lt;/br&gt;<br /> OK I had a look and he seems to have two accounts one with Trashnothing and one on Freegle Direct yahoo.co.uk So I would ask him which account he wants to keep and I would recommend the Freegle Direct one&lt;/br&gt;<br /> I could not find any active posts (and if he has one can you ask what was the subject line and I also checked the view wanteds and offers and that seems to be working on Freegle Direct so maybe ask for whee he is searching as it may be trashnothing &lt;/br&gt;<br /> Jeni@Liz Not sure if it's the same but we had several members complain they were not getting replies a few months ago. It turned out they had all turned Chat off in their settings because they thought they would get lots of stuff like Facebook. They then waited for emails to let them know of replies which of course did not come and they were not checking their own FD page. We sent out an Admin and it seems they actually read that one because, as far as we know, it seems to have sorted it.&lt;/br&gt;&lt;/br&gt;<br /> LizThanks folks all makes sense I'll get back to him thanks for taking the time to explain :-)&lt;/br&gt;<br /> Lindsay Walker@Jeni how do people turn off Chat? I just had a look in my FD settings and can't see what to do. Lindsay.&lt;/br&gt;<br /> Wanda@Lindsey You can't turn off chat but you can turn off chat notifications. You have to keep scrolling down a good bit in settings, it's near the bottom after the bit with individual group settings and below the bit about general Freegle notifications but above the bit about push notifications I think. .Anyway just keep scrolling you'll find it in the multitude [ok slight exaggeration lol] of mail settings.&lt;/br&gt;<br /> Lindsay WalkerYeah can see that. I understand! Just checking as I'm atm dealing with a query from a member who says they can't find the 'chat' icon. So I naturally thought that maybe they had somehow turned chat off. Thanks Jeni and Wanda. :-) Lindsay&lt;/br&gt;<br /> JeniI wouldn't recommend anyone turn off Chat notifications - unless they are going to check their own posts for any replies frequently. I didn't like the naming of replies to any Offers as Chats when the general &quot;everyone talking to each other&quot; is Chit Chat. I think it is muddling for people - but we lost that argument :-)&lt;/br&gt;<br /> LizHi folks! Member just going through her posts to mark them TAKEN she didn't have any problem with all but one when she clicked the drop down menu she said the options were jumping so fast she couldn't mark it. I've not come across this before does anyone have any idea's? Thanks Liz &lt;/br&gt;&lt;/br&gt;<br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech Report&lt;/br&gt;<br /> September 2019&lt;/br&gt;&lt;/br&gt;&lt;/br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31]] Forward to [[Freegle Tech Report 19-10-31]]<br /> [[Cat;Freegle Tech Reports]]&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50848 2019-10-07T17:59:15Z

<p>Dorothyjeanquinn: dsfsdaf</p> <hr /> <div>Freegle Tech Report August 2019&lt;br&gt;<br /> Messages 27380-27543&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. &lt;br&gt;<br /> We also had a mail pile up for a couple of days when we got backed up.&lt;br&gt;<br /> He is looking into whether we can get rid of all but strictly necessary '''cookies''', and avoid the popup. We need to investigate what we use, and what effect this would have on the Google ads we show first though.&lt;br&gt;<br /> We have added '''job ads''' into the What's New emails. This might be a better fit for us . First impressions are favourable and we are receiving a similar amount of money. If you see ones which you don't think we should be showing to anyone, please let Edward know offlist. &lt;/br&gt; <br /> '''Spam''' to owner and volunteers addresses has been increasing lately. Usually they all get through before being reported and automatically removed, but will get posted out and should be ignored. Edward will be doing more work aimed at reducing the amount but some will always get through.&lt;/br&gt;<br /> He has done a quick fix so that if the same email address sends a mail to more than 20 group volunteer addresses within the last 24 hours we'll treat subsequent messages from them as spam. Some groups will still see those spam mails, which have probably been sent out already by email. And if they were sending in alphabetical order it will be the same groups .<br /> Bulk mail going in spam from members email addresses . Marking them as spam as can affect our spam standing, and and mail to owner addresses may end up there Just delete or ignore them.<br /> <br /> == Direct ==<br /> <br /> Someone asked about being able post without logging in, which received the explanation below. &lt;br&gt;<br /> &quot;If you're a completely new user (i.e. an email address we don't know), what happens is that we create an account for you, email you a password, and log you in. They can change their password, and they can log in via other methods (e.g. Facebook) later on if they like. It does have the downside that if they prefer to log in with Facebook and use a different email then they will have two accounts.&lt;br&gt;<br /> If you're an existing user (i.e. an email address we know) then you would usually be logged in automatically. Not always - that wouldn't be the case on a different device, or if you'd logged out, or a few other things. In that case we don't force you to log in when posting, though you would need to do so when seeing chats etc.&lt;br&gt;<br /> The reason it's like this is to try to make it as simple as possible for new users, which is where things need to be very very easy otherwise people give up and we never get a chance to persuade them. Once we've got their email and they've posted, then they'll start getting emails, and so we get more chances to keep them engaged.&lt;br&gt;<br /> <br /> '''Chats'''&lt;br&gt;<br /> I deleted the Freegle Central Chat from MTs by mistake when I was clearing out some spam. Will it come back when someone posts to it or will someone have to add it again for me?&lt;br&gt;<br /> Edward will have to re enable it for you.&lt;br&gt;<br /> Chat arrived but does not contain any information&lt;br&gt;<br /> This is usually because it has been forwarded from another account. They are less likely to make it through into chat, because of the way we strip out reply text, which tends to strip out the forwarded part.<br /> If you need to see the original mail you'll need to forward it to a real email account rather than the volunteers address. I have a todo item to allow mods to see the original email on chat messages which would help with this&lt;/br&gt;<br /> I occasionally glance at a chat on MT’s where I’ve replied by email to the Owner address notification I get. The text inserted into the chat is often slightly different to the text in the mail with some bits missing, sometimes they are important omissions.&lt;br&gt;<br /> A Thanks. That one looks like you've copied an email address into it, and the stripping/tidying has gone awry. I will look into it.&lt;br&gt;<br /> <br /> <br /> '''Multiple posting.'''&lt;br&gt;<br /> We had a discussion about whether to allow members to decide when and what groups to post their messages to or whether we are more qualified to decide for them. &lt;br&gt;<br /> At present all our code has to be reworked so any changes will not happen quickly. What you see after you post has become too complex already.&lt;br&gt;<br /> You'll probably get two popups. One about availability One about sharing or donating&lt;br&gt;<br /> Once you dismiss those you'll see:A banner of info about the group&lt;br&gt;<br /> A message about what happens next and the FOP&lt;br&gt;<br /> A message asking you to check your spam folder&lt;br&gt;<br /> A &quot;Give something else&quot; and a &quot;Find something&quot; button&lt;br&gt;<br /> A button to continue to the Home Page&lt;br&gt;<br /> And there's already the menu on the top with all the options on there for people who want to start posting.&lt;br&gt;<br /> This is a good example of not practicing what we preach, and is getting out of control without adding more.&lt;br&gt;<br /> Further discussion will take place after the present work is complete.&lt;br&gt;<br /> <br /> We have now changed the posting procedure by members so that they do not have to go through all the info pages for each post if they are posting lots . It was pointed out that this will not work if they wish to post some to different groups as it misses the location page. You can If you want to post another message from scratch, you can click on the Give menu option. But that isn't very clear, so it is suggested that if we skip the first stage we should be able to change that info on the second stage. Edward agrees and is thinking about how to do that without cluttering too much.&lt;br&gt;<br /> <br /> '''Drafts'''&lt;br&gt;<br /> I have a member who double posted yesterday. He tells me today that when he posted, it kept saving his post as a draft copy. He said; <br /> It would'nt go through alright, kept saying 'DRAFT' .. .. so l don't know whats wrong with me posting items.&lt;br&gt;<br /> I tried putting other things on, but the process ends before l'm finished.&lt;br&gt;<br /> A. Thanks. I'm improving the way the drafts are handled so that shouldn't be a problem in due course.&lt;br&gt;<br /> <br /> '''Q &amp; A'''&lt;br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link.&lt;br&gt;<br /> A Sorry fixed now not sure went it disappeared.&lt;br&gt;<br /> Q. A member says her auto repost keeps disappearing&lt;br&gt;<br /> A. Yes I fixed this this morning&lt;br&gt;<br /> Q A Members posts are not appearing in his Myposts tab&lt;br&gt;<br /> A Fixed now&lt;br&gt;<br /> <br /> '''Events'''&lt;/br&gt;<br /> How do I edit an event on behalf of a member please?&lt;/br&gt;<br /> A On FD. Click where you see it to view more details, and then you should see an Edit button.&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, please contact Geeks@<br /> Nil <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Tweak jobs page &lt;/br&gt;<br /> Add jobs page &lt;/br&gt;<br /> Change mutuals link to FCA &lt;/br&gt;<br /> Change &quot;is interested in&quot; to &quot;has asked about&quot;. This suggests a lower level of commitment which might set expectations better. &lt;/br&gt;<br /> In MT, add confirm to the &quot;Hide all Groups&quot; button&lt;/br&gt;<br /> In MT, clarify that Admins go to Admins-&gt;Pending Admins&lt;/br&gt;<br /> In MT, should be confirming affiliation more often&lt;/br&gt;<br /> In MT Edits, Chat button opens wrong type of chat which may then disappear &lt;/br&gt;<br /> Space out chat menu dropdown and resize icons &lt;/br&gt;<br /> Volunteer ops with dates expiring wrongly&lt;/br&gt;<br /> More work on job ads&lt;/br&gt;<br /> Change Google signin button&lt;/br&gt;<br /> In MT, show support chat name&lt;/br&gt;<br /> Improve jobs display on mobile &lt;/br&gt;<br /> Remove mention of LiveIntent from privacy policy now we no longer use them.&lt;/br&gt;<br /> Add progress bar during submit &lt;/br&gt;<br /> Add transition to fade next button in when giving &lt;/br&gt;<br /> Delete button not working for multiple posts &lt;/br&gt;<br /> Allow easy post of multiple offers &lt;/br&gt;<br /> What's next page &lt;/br&gt;<br /> Rework compose store with an eye to easier submission of multiple messages&lt;/br&gt;<br /> Tweaks to post page&lt;/br&gt;<br /> Autocomplete bug on item&lt;/br&gt;<br /> <br /> '''This is an automated list of the changes to the server code in the last month.'''.Geeks@ilovefreegle.org &lt;br&gt;<br /> <br /> * Remove email ads from LiveIntent and replace with Job Ads from AdView &lt;/br&gt;<br /> <br /> ... here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> <br /> UT fixes &lt;/br&gt;<br /> Newsfeed threadhead wrong. &lt;/br&gt;<br /> Yahoo login for new FD version&lt;/br&gt;<br /> Commit project &lt;/br&gt;<br /> In ModTools, phantom edits &lt;/br&gt;<br /> Reverse backup reliability change - it does make it more reliable, but it's also costing us more. Increase the gsutil retries in .boto instead&lt;/br&gt;<br /> Speed up Support Tools Find User a lot&lt;/br&gt;<br /> Block multiple messages to volunteers on different groups from the same email fairly recently &lt;/br&gt;<br /> Reduce radius on job search to 5 miles. (2 days ago)<br /> Speed-up: when fetching messages in FD, only search for messages &gt; 90 days old. No point in showing more recent ones and this keeps the search much faster. &lt;/br&gt;<br /> Bug in jobs links &lt;/br&gt;<br /> Ensure we don't issue slow searches for message fetching&lt;/br&gt;<br /> Not randomising job ads correctly &lt;/br&gt;<br /> Remove debug Return group name consistently when listing messages&lt;/br&gt;<br /> Shuffle job ads&lt;/br&gt;<br /> Some text in chat messages can cause omissions in what's shown in the client&lt;/br&gt;<br /> Reduce space in job ads &lt;/br&gt;<br /> AdView bug &lt;/br&gt;<br /> Add IP to adview script &lt;/br&gt;<br /> Switch to job ads in emails &lt;/br&gt;<br /> Add function to get nearby jobs, which we will use in email digests &lt;/br&gt;<br /> Proxy to serve job ads &lt;/br&gt;<br /> Add proxy to access job ads &lt;/br&gt;<br /> Speed-ups: newsfeed digest &lt;/br&gt;<br /> Don't send stories to inactive users - generates lots of mails and also hits spam traps &lt;/br&gt;<br /> Ban't see own posts due to bad binary data returned from server&lt;/br&gt;<br /> Another OOF message&lt;/br&gt;<br /> Extremely rarely, message lost from My Posts&lt;/br&gt;<br /> Typo in event emails&lt;/br&gt;<br /> More on chitchat replies to replies &lt;/br&gt;<br /> Next version of FD will support replies to replies in chitchat; enable this on the server side&lt;/br&gt;<br /> Add new client to git changes email &lt;/br&gt;<br /> Convert item field when posting into an autocomplete&lt;/br&gt;<br /> Rotate/delete photo when posting&lt;/br&gt;)<br /> Add photo upload to post &lt;/br&gt;<br /> Improve styling of postcode dropdown&lt;/br&gt;<br /> First pass message post&lt;/br&gt;<br /> Store postcode during compose &lt;/br&gt;<br /> Back out perf improvement that is a bit flaky and probably not needed &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Insert comments with component names in dev &lt;/br&gt;<br /> Style fixes and tweaks&lt;/br&gt;<br /> Display open offers/wanteds in message info&lt;/br&gt;<br /> Click on message photo broken &lt;br&gt;<br /> Fix autocomplete bug on enter with no results &lt;br&gt;<br /> Show autocomplete list on focus&lt;br&gt;<br /> Grab autocomplete into our project so we can tweak it &lt;br&gt;<br /> Start work on Give flow Rework TODOs to flag design issues &lt;br&gt;<br /> Fix problem where deleted chitchat entries still appear by not persisting newsfeed in store&lt;br&gt;<br /> Post photos on chitchat&lt;br&gt;<br /> Improve scrolling in chat when image uploaded&lt;br&gt;<br /> Button to maximise popup chat &lt;br&gt;<br /> Remember last home page&lt;br&gt;<br /> Own message not showing after posting on chitchat&lt;br&gt;<br /> Previous change broke infinite scroll&lt;br&gt;<br /> Disable Vuex strict mode which kills performance in dev &lt;br&gt;<br /> Image upload in chat &lt;br&gt;<br /> Remove sanitizer - not needed Chat fixes &lt;br&gt;<br /> Minor style tweaks &lt;/br&gt;<br /> Multiple popup chat windows &lt;/br&gt;<br /> Add images in chat&lt;/br&gt;<br /> Popup chats initial pass &lt;/br&gt;<br /> <br /> == Mod Tools ==<br /> <br /> Mods changing group settings.<br /> This was raised again and the settings have not yet been changed.<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.&lt;br&gt;<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.&lt;br&gt;<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Happy to help.&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.org, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)&lt;br&gt;<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups&lt;br&gt;<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...&lt;br&gt;<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM&lt;br&gt;<br /> OFFER: Deck Chairs&lt;br&gt;<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.&lt;br&gt;<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.&lt;br&gt;<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.&lt;br&gt;<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com &lt;br&gt;<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.&lt;br&gt;<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago&lt;br&gt;<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email&lt;br&gt;<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?&lt;br&gt;<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.&lt;br&gt;<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info&lt;br&gt;<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.&lt;br&gt;<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.&lt;br&gt;<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks&lt;br&gt;<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.&lt;br&gt;<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield &lt;br&gt;<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.&lt;br&gt;<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat&lt;br&gt;<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Tech Report &lt;br&gt;<br /> August 2019 &lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 2019-07-31|Freegle Tech Report 2019-07-31] Forward to [[Freegle Tech Report 2019-09-30<br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50845 2019-10-07T17:26:15Z

<p>Dorothyjeanquinn: fdagf</p> <hr /> <div>Freegle Tech Report August 2019&lt;br&gt;<br /> Messages 27380-27543&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. &lt;br&gt;<br /> We also had a mail pile up for a couple of days when we got backed up.&lt;br&gt;<br /> He is looking into whether we can get rid of all but strictly necessary '''cookies''', and avoid the popup. We need to investigate what we use, and what effect this would have on the Google ads we show first though.&lt;br&gt;<br /> We have added '''job ads''' into the What's New emails. This might be a better fit for us . First impressions are favourable and we are receiving a similar amount of money. If you see ones which you don't think we should be showing to anyone, please let Edward know offlist. &lt;/br&gt; <br /> '''Spam''' to owner and volunteers addresses has been increasing lately. Usually they all get through before being reported and automatically removed, but will get posted out and should be ignored. Edward will be doing more work aimed at reducing the amount but some will always get through.&lt;/br&gt;<br /> He has done a quick fix so that if the same email address sends a mail to more than 20 group volunteer addresses within the last 24 hours we'll treat subsequent messages from them as spam. Some groups will still see those spam mails, which have probably been sent out already by email. And if they were sending in alphabetical order it will be the same groups .<br /> Bulk mail going in spam from members email addresses . Marking them as spam as can affect our spam standing, and and mail to owner addresses may end up there Just delete or ignore them.<br /> <br /> == Direct ==<br /> <br /> Someone asked about being able post without logging in, which received the explanation below. &lt;br&gt;<br /> &quot;If you're a completely new user (i.e. an email address we don't know), what happens is that we create an account for you, email you a password, and log you in. They can change their password, and they can log in via other methods (e.g. Facebook) later on if they like. It does have the downside that if they prefer to log in with Facebook and use a different email then they will have two accounts.&lt;br&gt;<br /> If you're an existing user (i.e. an email address we know) then you would usually be logged in automatically. Not always - that wouldn't be the case on a different device, or if you'd logged out, or a few other things. In that case we don't force you to log in when posting, though you would need to do so when seeing chats etc.&lt;br&gt;<br /> The reason it's like this is to try to make it as simple as possible for new users, which is where things need to be very very easy otherwise people give up and we never get a chance to persuade them. Once we've got their email and they've posted, then they'll start getting emails, and so we get more chances to keep them engaged.&lt;br&gt;<br /> <br /> '''Chats'''&lt;br&gt;<br /> I deleted the Freegle Central Chat from MTs by mistake when I was clearing out some spam. Will it come back when someone posts to it or will someone have to add it again for me?&lt;br&gt;<br /> Edward will have to re enable it for you.&lt;br&gt;<br /> Chat arrived but does not contain any information&lt;br&gt;<br /> This is usually because it has been forwarded from another account. They are less likely to make it through into chat, because of the way we strip out reply text, which tends to strip out the forwarded part.<br /> If you need to see the original mail you'll need to forward it to a real email account rather than the volunteers address. I have a todo item to allow mods to see the original email on chat messages which would help with this&lt;/br&gt;<br /> I occasionally glance at a chat on MT’s where I’ve replied by email to the Owner address notification I get. The text inserted into the chat is often slightly different to the text in the mail with some bits missing, sometimes they are important omissions.&lt;br&gt;<br /> A Thanks. That one looks like you've copied an email address into it, and the stripping/tidying has gone awry. I will look into it.&lt;br&gt;<br /> <br /> <br /> '''Multiple posting.'''&lt;br&gt;<br /> We had a discussion about whether to allow members to decide when and what groups to post their messages to or whether we are more qualified to decide for them. &lt;br&gt;<br /> At present all our code has to be reworked so any changes will not happen quickly. What you see after you post has become too complex already.&lt;br&gt;<br /> You'll probably get two popups. One about availability One about sharing or donating&lt;br&gt;<br /> Once you dismiss those you'll see:A banner of info about the group&lt;br&gt;<br /> A message about what happens next and the FOP&lt;br&gt;<br /> A message asking you to check your spam folder&lt;br&gt;<br /> A &quot;Give something else&quot; and a &quot;Find something&quot; button&lt;br&gt;<br /> A button to continue to the Home Page&lt;br&gt;<br /> And there's already the menu on the top with all the options on there for people who want to start posting.&lt;br&gt;<br /> This is a good example of not practicing what we preach, and is getting out of control without adding more.&lt;br&gt;<br /> Further discussion will take place after the present work is complete.&lt;br&gt;<br /> <br /> We have now changed the posting procedure by members so that they do not have to go through all the info pages for each post if they are posting lots . It was pointed out that this will not work if they wish to post some to different groups as it misses the location page. You can If you want to post another message from scratch, you can click on the Give menu option. But that isn't very clear, so it is suggested that if we skip the first stage we should be able to change that info on the second stage. Edward agrees and is thinking about how to do that without cluttering too much.&lt;br&gt;<br /> <br /> '''Drafts'''&lt;br&gt;<br /> I have a member who double posted yesterday. He tells me today that when he posted, it kept saving his post as a draft copy. He said; <br /> It would'nt go through alright, kept saying 'DRAFT' .. .. so l don't know whats wrong with me posting items.&lt;br&gt;<br /> I tried putting other things on, but the process ends before l'm finished.&lt;br&gt;<br /> A. Thanks. I'm improving the way the drafts are handled so that shouldn't be a problem in due course.&lt;br&gt;<br /> <br /> '''Q &amp; A'''&lt;br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link.&lt;br&gt;<br /> A Sorry fixed now not sure went it disappeared.&lt;br&gt;<br /> Q. A member says her auto repost keeps disappearing&lt;br&gt;<br /> A. Yes I fixed this this morning&lt;br&gt;<br /> Q A Members posts are not appearing in his Myposts tab&lt;br&gt;<br /> A Fixed now&lt;br&gt;<br /> <br /> '''Events'''&lt;/br&gt;<br /> How do I edit an event on behalf of a member please?&lt;/br&gt;<br /> A On FD. Click where you see it to view more details, and then you should see an Edit button.&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, please contact Geeks@<br /> Nil <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Tweak jobs page &lt;/br&gt;<br /> Add jobs page &lt;/br&gt;<br /> Change mutuals link to FCA &lt;/br&gt;<br /> Change &quot;is interested in&quot; to &quot;has asked about&quot;. This suggests a lower level of commitment which might set expectations better. &lt;/br&gt;<br /> In MT, add confirm to the &quot;Hide all Groups&quot; button&lt;/br&gt;<br /> In MT, clarify that Admins go to Admins-&gt;Pending Admins&lt;/br&gt;<br /> In MT, should be confirming affiliation more often&lt;/br&gt;<br /> In MT Edits, Chat button opens wrong type of chat which may then disappear &lt;/br&gt;<br /> Space out chat menu dropdown and resize icons &lt;/br&gt;<br /> Volunteer ops with dates expiring wrongly&lt;/br&gt;<br /> More work on job ads&lt;/br&gt;<br /> Change Google signin button&lt;/br&gt;<br /> In MT, show support chat name&lt;/br&gt;<br /> Improve jobs display on mobile &lt;/br&gt;<br /> Remove mention of LiveIntent from privacy policy now we no longer use them.&lt;/br&gt;<br /> Add progress bar during submit &lt;/br&gt;<br /> Add transition to fade next button in when giving &lt;/br&gt;<br /> Delete button not working for multiple posts &lt;/br&gt;<br /> Allow easy post of multiple offers &lt;/br&gt;<br /> What's next page &lt;/br&gt;<br /> Rework compose store with an eye to easier submission of multiple messages&lt;/br&gt;<br /> Tweaks to post page&lt;/br&gt;<br /> Autocomplete bug on item&lt;/br&gt;<br /> <br /> '''This is an automated list of the changes to the server code in the last month.'''.Geeks@ilovefreegle.org &lt;br&gt;<br /> <br /> * Remove email ads from LiveIntent and replace with Job Ads from AdView &lt;/br&gt;<br /> <br /> ... here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> <br /> UT fixes &lt;/br&gt;<br /> Newsfeed threadhead wrong. &lt;/br&gt;<br /> Yahoo login for new FD version&lt;/br&gt;<br /> Commit project &lt;/br&gt;<br /> In ModTools, phantom edits &lt;/br&gt;<br /> Reverse backup reliability change - it does make it more reliable, but it's also costing us more. Increase the gsutil retries in .boto instead&lt;/br&gt;<br /> Speed up Support Tools Find User a lot&lt;/br&gt;<br /> Block multiple messages to volunteers on different groups from the same email fairly recently &lt;/br&gt;<br /> Reduce radius on job search to 5 miles. (2 days ago)<br /> Speed-up: when fetching messages in FD, only search for messages &gt; 90 days old. No point in showing more recent ones and this keeps the search much faster. &lt;/br&gt;<br /> Bug in jobs links &lt;/br&gt;<br /> Ensure we don't issue slow searches for message fetching&lt;/br&gt;<br /> Not randomising job ads correctly &lt;/br&gt;<br /> Remove debug Return group name consistently when listing messages&lt;/br&gt;<br /> Shuffle job ads&lt;/br&gt;<br /> Some text in chat messages can cause omissions in what's shown in the client&lt;/br&gt;<br /> Reduce space in job ads &lt;/br&gt;<br /> AdView bug &lt;/br&gt;<br /> Add IP to adview script &lt;/br&gt;<br /> Switch to job ads in emails &lt;/br&gt;<br /> Add function to get nearby jobs, which we will use in email digests &lt;/br&gt;<br /> Proxy to serve job ads &lt;/br&gt;<br /> Add proxy to access job ads &lt;/br&gt;<br /> Speed-ups: newsfeed digest &lt;/br&gt;<br /> Don't send stories to inactive users - generates lots of mails and also hits spam traps &lt;/br&gt;<br /> Ban't see own posts due to bad binary data returned from server&lt;/br&gt;<br /> Another OOF message&lt;/br&gt;<br /> Extremely rarely, message lost from My Posts&lt;/br&gt;<br /> Typo in event emails&lt;/br&gt;<br /> More on chitchat replies to replies &lt;/br&gt;<br /> Next version of FD will support replies to replies in chitchat; enable this on the server side&lt;/br&gt;<br /> Add new client to git changes email &lt;/br&gt;<br /> Convert item field when posting into an autocomplete&lt;/br&gt;<br /> Rotate/delete photo when posting&lt;/br&gt;)<br /> Add photo upload to post &lt;/br&gt;<br /> Improve styling of postcode dropdown&lt;/br&gt;<br /> First pass message post&lt;/br&gt;<br /> Store postcode during compose &lt;/br&gt;<br /> Back out perf improvement that is a bit flaky and probably not needed &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Insert comments with component names in dev &lt;/br&gt;<br /> Style fixes and tweaks&lt;/br&gt;<br /> Display open offers/wanteds in message info&lt;/br&gt;<br /> Click on message photo broken &lt;br&gt;<br /> Fix autocomplete bug on enter with no results &lt;br&gt;<br /> Show autocomplete list on focus&lt;br&gt;<br /> Grab autocomplete into our project so we can tweak it &lt;br&gt;<br /> Start work on Give flow Rework TODOs to flag design issues &lt;br&gt;<br /> Fix problem where deleted chitchat entries still appear by not persisting newsfeed in store&lt;br&gt;<br /> Post photos on chitchat&lt;br&gt;<br /> Improve scrolling in chat when image uploaded&lt;br&gt;<br /> Button to maximise popup chat &lt;br&gt;<br /> Remember last home page&lt;br&gt;<br /> Own message not showing after posting on chitchat&lt;br&gt;<br /> Previous change broke infinite scroll&lt;br&gt;<br /> Disable Vuex strict mode which kills performance in dev &lt;br&gt;<br /> Image upload in chat &lt;br&gt;<br /> Remove sanitizer - not needed Chat fixes &lt;br&gt;<br /> Minor style tweaks &lt;/br&gt;<br /> Multiple popup chat windows &lt;/br&gt;<br /> Add images in chat&lt;/br&gt;<br /> Popup chats initial pass &lt;/br&gt;<br /> <br /> == Mod Tools ==<br /> <br /> Mods changing group settings.<br /> This was raised again and the settings have not yet been changed.<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.&lt;br&gt;<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.&lt;br&gt;<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Happy to help.&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.org, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)&lt;br&gt;<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups&lt;br&gt;<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...&lt;br&gt;<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM&lt;br&gt;<br /> OFFER: Deck Chairs&lt;br&gt;<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.&lt;br&gt;<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.&lt;br&gt;<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.&lt;br&gt;<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com &lt;br&gt;<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.&lt;br&gt;<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago&lt;br&gt;<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email&lt;br&gt;<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?&lt;br&gt;<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.&lt;br&gt;<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info&lt;br&gt;<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.&lt;br&gt;<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.&lt;br&gt;<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks&lt;br&gt;<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.&lt;br&gt;<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield &lt;br&gt;<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.&lt;br&gt;<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat&lt;br&gt;<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Tech Report &lt;br&gt;<br /> August 2019 &lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 2019-07-31|Freegle Tech Report 2019-07-31] Forward to [[Freegle Tech Report 2019-09-30/<br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50842 2019-10-07T17:23:22Z

<p>Dorothyjeanquinn: dsfd</p> <hr /> <div>Freegle Tech Report &lt;/br&gt;<br /> September 2019&lt;/br&gt;<br /> Posts 27544-27751&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.&lt;/br&gt;<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.&lt;/br&gt;<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.&lt;/br&gt;<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.&lt;/br&gt;<br /> Prompted by a query, I repeated some analysis I did when we first introduced autoreposts, to see how successful reposts have been over the last 100 days (i.e. for an OFFER whether it's TAKEN or a WANTED whether it's RECEIVED). The results were interesting (in a geeky way) so I thought I'd share them here.&lt;/br&gt;<br /> What the graph showed is that after the first couple of postings the chance of a post being successful remains the same no matter how many times it has been reposted. I think that's probably because most people dip in and out of Freegle. &lt;/br&gt;<br /> Less than 10% of posts get as far as 4 reposts and less than 2% as part as 7, Because of group settings, or because they've been taken/received/withdrawn. But for those few posts that do the success rate is pretty stable .&lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''&lt;/br&gt;<br /> <br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.&lt;/br&gt;<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.&lt;/br&gt;<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.&lt;/br&gt;<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?&lt;/br&gt;<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.&lt;/br&gt;<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a comment&quot;, clicked &quot;comment&quot;... and... NOTHING.&lt;/br&gt;<br /> A. Hit enter and it will go.&lt;/br&gt;<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?&lt;/br&gt;<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.&lt;/br&gt;<br /> &lt;/br&gt;<br /> <br /> '''Fixes'''&lt;/br&gt;<br /> *A bug found in Message counts on the approved posts was found and fixed.&lt;/br&gt;<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). &lt;/br&gt;<br /> Google link to one group was showing the information from the closed one. &lt;/br&gt;<br /> <br /> '''Member settings'''&lt;/br&gt;<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. &lt;/br&gt;<br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. &lt;/br&gt;<br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,&lt;/br&gt;<br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> Q I was just updating some of our config messages and see we have a string for member ID $memberid which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???&lt;/br&gt;<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.&lt;/br&gt;<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. &lt;/br&gt;<br /> Experienced Discourse user James C has volunteered to continue his help running the system.&lt;/br&gt;<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.&lt;/br&gt;<br /> The Discourse platform is now hopefully ready to use - and the plan is to move Tech there first. Although hopefully self-explanatory, some instructions can be found here: http://wiki.ilovefreegle.org/Discourse&lt;/br&gt;<br /> Please read these carefully and let Chris know if you have any comments.&lt;/br&gt;<br /> All Tech users (as of last week) have an account created on Discourse with their mail preferences hopefully matching those of the Yahoo Tech group.<br /> All outgoing mail is switched OFF until we go live but Discourse can be used now.&lt;/br&gt;<br /> Please try out some of the features on these categories: https://discourse.ilovefreegle.org/c/playground https://discourse.ilovefreegle.org/c/tech&lt;/br&gt;<br /> If all looks OK, I suggest that we switch over to use Discourse for Tech next weekend.&lt;/br&gt;<br /> We can then use it for real for a while before switching over the other Freegle groups.&lt;/br&gt;&lt;/br&gt;<br /> <br /> '''Servers'''&lt;/br&gt;<br /> List of changes to the '''New Client Code''' for September&lt;/br&gt;<br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> <br /> == Spam ==<br /> Not sure you can filter these out but have loads of spam to owner addresses today all ending with the .ru domain. Either about inheritance or investing.<br /> Any way you can pick these up before they get sent out? I know you have a system that can spot them in messages or replies but not sure if that works with the owner addy’s. They’re all different email accounts too. I've done a check, and it does look like all mails from .ru addresses are spam. I can't find any genuine ones this year.&lt;/br&gt;<br /> A. I'll block those, but I don't want to do it until I get back from holiday in case everything breaks.&lt;/br&gt;<br /> <br /> == Tech Chat ==<br /> <br /> Jo Have posted to the central chat but was suggested I post here - accidentally marked a chat re elder trees on Perth around 8am as spam, it wasn't - fat fingers first thing. Hoping it can be rescued.&lt;/br&gt;<br /> Edward Hibbert I've rescued it. &lt;/br&gt;<br /> Liz Hi folks! This member has been having problems for a while checked his membership it all looks fine I checked his Logs and he's logged in twice it looks like <br /> DavidLiz Re the repost emails AFAIK members just get asked if they wish to repost and item and by default it will be unless its been marked as taken ..so he didnt need to anything (It will repost to your setting for reposts in your group settings for in our case 3 days)&lt;/br&gt;<br /> OK I had a look and he seems to have two accounts one with Trashnothing and one on Freegle Direct yahoo.co.uk So I would ask him which account he wants to keep and I would recommend the Freegle Direct one&lt;/br&gt;<br /> I could not find any active posts (and if he has one can you ask what was the subject line and I also checked the view wanteds and offers and that seems to be working on Freegle Direct so maybe ask for whee he is searching as it may be trashnothing &lt;/br&gt;<br /> Jeni@Liz Not sure if it's the same but we had several members complain they were not getting replies a few months ago. It turned out they had all turned Chat off in their settings because they thought they would get lots of stuff like Facebook. They then waited for emails to let them know of replies which of course did not come and they were not checking their own FD page. We sent out an Admin and it seems they actually read that one because, as far as we know, it seems to have sorted it.&lt;/br&gt;&lt;/br&gt;<br /> LizThanks folks all makes sense I'll get back to him thanks for taking the time to explain :-)&lt;/br&gt;<br /> Lindsay Walker@Jeni how do people turn off Chat? I just had a look in my FD settings and can't see what to do. Lindsay.&lt;/br&gt;<br /> Wanda@Lindsey You can't turn off chat but you can turn off chat notifications. You have to keep scrolling down a good bit in settings, it's near the bottom after the bit with individual group settings and below the bit about general Freegle notifications but above the bit about push notifications I think. .Anyway just keep scrolling you'll find it in the multitude [ok slight exaggeration lol] of mail settings.&lt;/br&gt;<br /> Lindsay WalkerYeah can see that. I understand! Just checking as I'm atm dealing with a query from a member who says they can't find the 'chat' icon. So I naturally thought that maybe they had somehow turned chat off. Thanks Jeni and Wanda. :-) Lindsay&lt;/br&gt;<br /> JeniI wouldn't recommend anyone turn off Chat notifications - unless they are going to check their own posts for any replies frequently. I didn't like the naming of replies to any Offers as Chats when the general &quot;everyone talking to each other&quot; is Chit Chat. I think it is muddling for people - but we lost that argument :-)&lt;/br&gt;<br /> LizHi folks! Member just going through her posts to mark them TAKEN she didn't have any problem with all but one when she clicked the drop down menu she said the options were jumping so fast she couldn't mark it. I've not come across this before does anyone have any idea's? Thanks Liz &lt;/br&gt;&lt;/br&gt;<br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech Report&lt;/br&gt;<br /> September 2019&lt;/br&gt;&lt;/br&gt;&lt;/br&gt;<br /> Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] ]] Forward to [[Freegle Tech Report 19-10-31&lt;/br&gt;<br /> [[Category:Tech_Group_Reports]]&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50839 2019-10-07T17:17:45Z

<p>Dorothyjeanquinn: sagf</p> <hr /> <div>Freegle Tech Report &lt;/br&gt;<br /> September 2019&lt;/br&gt;<br /> Posts 27544-27751&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.&lt;/br&gt;<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.&lt;/br&gt;<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.&lt;/br&gt;<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.&lt;/br&gt;<br /> Prompted by a query, I repeated some analysis I did when we first introduced autoreposts, to see how successful reposts have been over the last 100 days (i.e. for an OFFER whether it's TAKEN or a WANTED whether it's RECEIVED). The results were interesting (in a geeky way) so I thought I'd share them here.&lt;/br&gt;<br /> What the graph showed is that after the first couple of postings the chance of a post being successful remains the same no matter how many times it has been reposted. I think that's probably because most people dip in and out of Freegle. &lt;/br&gt;<br /> Less than 10% of posts get as far as 4 reposts and less than 2% as part as 7, Because of group settings, or because they've been taken/received/withdrawn. But for those few posts that do the success rate is pretty stable .&lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''&lt;/br&gt;<br /> <br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.&lt;/br&gt;<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.&lt;/br&gt;<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.&lt;/br&gt;<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?&lt;/br&gt;<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.&lt;/br&gt;<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a comment&quot;, clicked &quot;comment&quot;... and... NOTHING.&lt;/br&gt;<br /> A. Hit enter and it will go.&lt;/br&gt;<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?&lt;/br&gt;<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.&lt;/br&gt;<br /> &lt;/br&gt;<br /> <br /> '''Fixes'''&lt;/br&gt;<br /> *A bug found in Message counts on the approved posts was found and fixed.&lt;/br&gt;<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). &lt;/br&gt;<br /> Google link to one group was showing the information from the closed one. &lt;/br&gt;<br /> <br /> '''Member settings'''&lt;/br&gt;<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. &lt;/br&gt;<br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. &lt;/br&gt;<br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,&lt;/br&gt;<br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> Q I was just updating some of our config messages and see we have a string for member ID $memberid which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???&lt;/br&gt;<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.&lt;/br&gt;<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. &lt;/br&gt;<br /> Experienced Discourse user James C has volunteered to continue his help running the system.&lt;/br&gt;<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.&lt;/br&gt;<br /> The Discourse platform is now hopefully ready to use - and the plan is to move Tech there first. Although hopefully self-explanatory, some instructions can be found here: http://wiki.ilovefreegle.org/Discourse&lt;/br&gt;<br /> Please read these carefully and let Chris know if you have any comments.&lt;/br&gt;<br /> All Tech users (as of last week) have an account created on Discourse with their mail preferences hopefully matching those of the Yahoo Tech group.<br /> All outgoing mail is switched OFF until we go live but Discourse can be used now.&lt;/br&gt;<br /> Please try out some of the features on these categories: https://discourse.ilovefreegle.org/c/playground https://discourse.ilovefreegle.org/c/tech&lt;/br&gt;<br /> If all looks OK, I suggest that we switch over to use Discourse for Tech next weekend.&lt;/br&gt;<br /> We can then use it for real for a while before switching over the other Freegle groups.&lt;/br&gt;&lt;/br&gt;<br /> <br /> '''Servers'''&lt;/br&gt;<br /> List of changes to the '''New Client Code''' for September&lt;/br&gt;<br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> <br /> == Spam ==<br /> Not sure you can filter these out but have loads of spam to owner addresses today all ending with the .ru domain. Either about inheritance or investing.<br /> Any way you can pick these up before they get sent out? I know you have a system that can spot them in messages or replies but not sure if that works with the owner addy’s. They’re all different email accounts too. I've done a check, and it does look like all mails from .ru addresses are spam. I can't find any genuine ones this year.&lt;/br&gt;<br /> A. I'll block those, but I don't want to do it until I get back from holiday in case everything breaks.&lt;/br&gt;<br /> <br /> == Tech Chat ==<br /> <br /> Jo Have posted to the central chat but was suggested I post here - accidentally marked a chat re elder trees on Perth around 8am as spam, it wasn't - fat fingers first thing. Hoping it can be rescued.&lt;/br&gt;<br /> Edward Hibbert I've rescued it. &lt;/br&gt;<br /> Liz Hi folks! This member has been having problems for a while checked his membership it all looks fine I checked his Logs and he's logged in twice it looks like <br /> DavidLiz Re the repost emails AFAIK members just get asked if they wish to repost and item and by default it will be unless its been marked as taken ..so he didnt need to anything (It will repost to your setting for reposts in your group settings for in our case 3 days)&lt;/br&gt;<br /> OK I had a look and he seems to have two accounts one with Trashnothing and one on Freegle Direct yahoo.co.uk So I would ask him which account he wants to keep and I would recommend the Freegle Direct one&lt;/br&gt;<br /> I could not find any active posts (and if he has one can you ask what was the subject line and I also checked the view wanteds and offers and that seems to be working on Freegle Direct so maybe ask for whee he is searching as it may be trashnothing &lt;/br&gt;<br /> Jeni@Liz Not sure if it's the same but we had several members complain they were not getting replies a few months ago. It turned out they had all turned Chat off in their settings because they thought they would get lots of stuff like Facebook. They then waited for emails to let them know of replies which of course did not come and they were not checking their own FD page. We sent out an Admin and it seems they actually read that one because, as far as we know, it seems to have sorted it.&lt;/br&gt;&lt;/br&gt;<br /> LizThanks folks all makes sense I'll get back to him thanks for taking the time to explain :-)&lt;/br&gt;<br /> Lindsay Walker@Jeni how do people turn off Chat? I just had a look in my FD settings and can't see what to do. Lindsay.&lt;/br&gt;<br /> Wanda@Lindsey You can't turn off chat but you can turn off chat notifications. You have to keep scrolling down a good bit in settings, it's near the bottom after the bit with individual group settings and below the bit about general Freegle notifications but above the bit about push notifications I think. .Anyway just keep scrolling you'll find it in the multitude [ok slight exaggeration lol] of mail settings.&lt;/br&gt;<br /> Lindsay WalkerYeah can see that. I understand! Just checking as I'm atm dealing with a query from a member who says they can't find the 'chat' icon. So I naturally thought that maybe they had somehow turned chat off. Thanks Jeni and Wanda. :-) Lindsay&lt;/br&gt;<br /> JeniI wouldn't recommend anyone turn off Chat notifications - unless they are going to check their own posts for any replies frequently. I didn't like the naming of replies to any Offers as Chats when the general &quot;everyone talking to each other&quot; is Chit Chat. I think it is muddling for people - but we lost that argument :-)&lt;/br&gt;<br /> LizHi folks! Member just going through her posts to mark them TAKEN she didn't have any problem with all but one when she clicked the drop down menu she said the options were jumping so fast she couldn't mark it. I've not come across this before does anyone have any idea's? Thanks Liz &lt;/br&gt;&lt;/br&gt;<br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech Report&lt;/br&gt;<br /> September 2019&lt;/br&gt;&lt;/br&gt;&lt;/br&gt;<br /> Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] ]] Forward to [[Freegle Tech Report 19-10-31&lt;/br&gt;<br /> [[Freegle Tech Reports]]&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50836 2019-10-07T17:15:40Z

<p>Dorothyjeanquinn: hergg</p> <hr /> <div>Freegle Tech Report &lt;/br&gt;<br /> September 2019&lt;/br&gt;<br /> Posts 27544-27751&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.&lt;/br&gt;<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.&lt;/br&gt;<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.&lt;/br&gt;<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.&lt;/br&gt;<br /> Prompted by a query, I repeated some analysis I did when we first introduced autoreposts, to see how successful reposts have been over the last 100 days (i.e. for an OFFER whether it's TAKEN or a WANTED whether it's RECEIVED). The results were interesting (in a geeky way) so I thought I'd share them here.&lt;/br&gt;<br /> What the graph showed is that after the first couple of postings the chance of a post being successful remains the same no matter how many times it has been reposted. I think that's probably because most people dip in and out of Freegle. &lt;/br&gt;<br /> Less than 10% of posts get as far as 4 reposts and less than 2% as part as 7, Because of group settings, or because they've been taken/received/withdrawn. But for those few posts that do the success rate is pretty stable .&lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''&lt;/br&gt;<br /> <br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.&lt;/br&gt;<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.&lt;/br&gt;<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.&lt;/br&gt;<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?&lt;/br&gt;<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.&lt;/br&gt;<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a comment&quot;, clicked &quot;comment&quot;... and... NOTHING.&lt;/br&gt;<br /> A. Hit enter and it will go.&lt;/br&gt;<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?&lt;/br&gt;<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.&lt;/br&gt;<br /> &lt;/br&gt;<br /> <br /> '''Fixes'''&lt;/br&gt;<br /> *A bug found in Message counts on the approved posts was found and fixed.&lt;/br&gt;<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). &lt;/br&gt;<br /> Google link to one group was showing the information from the closed one. &lt;/br&gt;<br /> <br /> '''Member settings'''&lt;/br&gt;<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. &lt;/br&gt;<br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. &lt;/br&gt;<br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,&lt;/br&gt;<br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> Q I was just updating some of our config messages and see we have a string for member ID $memberid which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???&lt;/br&gt;<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.&lt;/br&gt;<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. &lt;/br&gt;<br /> Experienced Discourse user James C has volunteered to continue his help running the system.&lt;/br&gt;<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.&lt;/br&gt;<br /> The Discourse platform is now hopefully ready to use - and the plan is to move Tech there first. Although hopefully self-explanatory, some instructions can be found here: http://wiki.ilovefreegle.org/Discourse&lt;/br&gt;<br /> Please read these carefully and let Chris know if you have any comments.&lt;/br&gt;<br /> All Tech users (as of last week) have an account created on Discourse with their mail preferences hopefully matching those of the Yahoo Tech group.<br /> All outgoing mail is switched OFF until we go live but Discourse can be used now.&lt;/br&gt;<br /> Please try out some of the features on these categories: https://discourse.ilovefreegle.org/c/playground https://discourse.ilovefreegle.org/c/tech&lt;/br&gt;<br /> If all looks OK, I suggest that we switch over to use Discourse for Tech next weekend.&lt;/br&gt;<br /> We can then use it for real for a while before switching over the other Freegle groups.&lt;/br&gt;&lt;/br&gt;<br /> <br /> '''Servers'''&lt;/br&gt;<br /> List of changes to the '''New Client Code''' for September&lt;/br&gt;<br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> <br /> == Spam ==<br /> Not sure you can filter these out but have loads of spam to owner addresses today all ending with the .ru domain. Either about inheritance or investing.<br /> Any way you can pick these up before they get sent out? I know you have a system that can spot them in messages or replies but not sure if that works with the owner addy’s. They’re all different email accounts too. I've done a check, and it does look like all mails from .ru addresses are spam. I can't find any genuine ones this year.&lt;/br&gt;<br /> A. I'll block those, but I don't want to do it until I get back from holiday in case everything breaks.&lt;/br&gt;<br /> <br /> == Tech Chat ==<br /> <br /> Jo Have posted to the central chat but was suggested I post here - accidentally marked a chat re elder trees on Perth around 8am as spam, it wasn't - fat fingers first thing. Hoping it can be rescued.&lt;/br&gt;<br /> Edward Hibbert I've rescued it. &lt;/br&gt;<br /> Liz Hi folks! This member has been having problems for a while checked his membership it all looks fine I checked his Logs and he's logged in twice it looks like <br /> DavidLiz Re the repost emails AFAIK members just get asked if they wish to repost and item and by default it will be unless its been marked as taken ..so he didnt need to anything (It will repost to your setting for reposts in your group settings for in our case 3 days)&lt;/br&gt;<br /> OK I had a look and he seems to have two accounts one with Trashnothing and one on Freegle Direct yahoo.co.uk So I would ask him which account he wants to keep and I would recommend the Freegle Direct one&lt;/br&gt;<br /> I could not find any active posts (and if he has one can you ask what was the subject line and I also checked the view wanteds and offers and that seems to be working on Freegle Direct so maybe ask for whee he is searching as it may be trashnothing &lt;/br&gt;<br /> Jeni@Liz Not sure if it's the same but we had several members complain they were not getting replies a few months ago. It turned out they had all turned Chat off in their settings because they thought they would get lots of stuff like Facebook. They then waited for emails to let them know of replies which of course did not come and they were not checking their own FD page. We sent out an Admin and it seems they actually read that one because, as far as we know, it seems to have sorted it.&lt;/br&gt;&lt;/br&gt;<br /> LizThanks folks all makes sense I'll get back to him thanks for taking the time to explain :-)&lt;/br&gt;<br /> Lindsay Walker@Jeni how do people turn off Chat? I just had a look in my FD settings and can't see what to do. Lindsay.&lt;/br&gt;<br /> Wanda@Lindsey You can't turn off chat but you can turn off chat notifications. You have to keep scrolling down a good bit in settings, it's near the bottom after the bit with individual group settings and below the bit about general Freegle notifications but above the bit about push notifications I think. .Anyway just keep scrolling you'll find it in the multitude [ok slight exaggeration lol] of mail settings.&lt;/br&gt;<br /> Lindsay WalkerYeah can see that. I understand! Just checking as I'm atm dealing with a query from a member who says they can't find the 'chat' icon. So I naturally thought that maybe they had somehow turned chat off. Thanks Jeni and Wanda. :-) Lindsay&lt;/br&gt;<br /> JeniI wouldn't recommend anyone turn off Chat notifications - unless they are going to check their own posts for any replies frequently. I didn't like the naming of replies to any Offers as Chats when the general &quot;everyone talking to each other&quot; is Chit Chat. I think it is muddling for people - but we lost that argument :-)&lt;/br&gt;<br /> LizHi folks! Member just going through her posts to mark them TAKEN she didn't have any problem with all but one when she clicked the drop down menu she said the options were jumping so fast she couldn't mark it. I've not come across this before does anyone have any idea's? Thanks Liz &lt;/br&gt;&lt;/br&gt;<br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech Report&lt;/br&gt;<br /> September 2019&lt;/br&gt;&lt;/br&gt;&lt;/br&gt;<br /> [[Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] ]] Forward to Freegle Tech Report 19-10-31&lt;/br&gt;<br /> [[[Freegle Tech Reports]]]]&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50833 2019-10-07T17:15:26Z

<p>Dorothyjeanquinn: hergg</p> <hr /> <div>Freegle Tech Report &lt;/br&gt;<br /> September 2019&lt;/br&gt;<br /> Posts 27544-27751&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.&lt;/br&gt;<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.&lt;/br&gt;<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.&lt;/br&gt;<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.&lt;/br&gt;<br /> Prompted by a query, I repeated some analysis I did when we first introduced autoreposts, to see how successful reposts have been over the last 100 days (i.e. for an OFFER whether it's TAKEN or a WANTED whether it's RECEIVED). The results were interesting (in a geeky way) so I thought I'd share them here.&lt;/br&gt;<br /> What the graph showed is that after the first couple of postings the chance of a post being successful remains the same no matter how many times it has been reposted. I think that's probably because most people dip in and out of Freegle. &lt;/br&gt;<br /> Less than 10% of posts get as far as 4 reposts and less than 2% as part as 7, Because of group settings, or because they've been taken/received/withdrawn. But for those few posts that do the success rate is pretty stable .&lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''&lt;/br&gt;<br /> <br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.&lt;/br&gt;<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.&lt;/br&gt;<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.&lt;/br&gt;<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?&lt;/br&gt;<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.&lt;/br&gt;<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a comment&quot;, clicked &quot;comment&quot;... and... NOTHING.&lt;/br&gt;<br /> A. Hit enter and it will go.&lt;/br&gt;<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?&lt;/br&gt;<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.&lt;/br&gt;<br /> &lt;/br&gt;<br /> <br /> '''Fixes'''&lt;/br&gt;<br /> *A bug found in Message counts on the approved posts was found and fixed.&lt;/br&gt;<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). &lt;/br&gt;<br /> Google link to one group was showing the information from the closed one. &lt;/br&gt;<br /> <br /> '''Member settings'''&lt;/br&gt;<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. &lt;/br&gt;<br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. &lt;/br&gt;<br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,&lt;/br&gt;<br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> Q I was just updating some of our config messages and see we have a string for member ID $memberid which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???&lt;/br&gt;<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.&lt;/br&gt;<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. &lt;/br&gt;<br /> Experienced Discourse user James C has volunteered to continue his help running the system.&lt;/br&gt;<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.&lt;/br&gt;<br /> The Discourse platform is now hopefully ready to use - and the plan is to move Tech there first. Although hopefully self-explanatory, some instructions can be found here: http://wiki.ilovefreegle.org/Discourse&lt;/br&gt;<br /> Please read these carefully and let Chris know if you have any comments.&lt;/br&gt;<br /> All Tech users (as of last week) have an account created on Discourse with their mail preferences hopefully matching those of the Yahoo Tech group.<br /> All outgoing mail is switched OFF until we go live but Discourse can be used now.&lt;/br&gt;<br /> Please try out some of the features on these categories: https://discourse.ilovefreegle.org/c/playground https://discourse.ilovefreegle.org/c/tech&lt;/br&gt;<br /> If all looks OK, I suggest that we switch over to use Discourse for Tech next weekend.&lt;/br&gt;<br /> We can then use it for real for a while before switching over the other Freegle groups.&lt;/br&gt;&lt;/br&gt;<br /> <br /> '''Servers'''&lt;/br&gt;<br /> List of changes to the '''New Client Code''' for September&lt;/br&gt;<br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> <br /> == Spam ==<br /> Not sure you can filter these out but have loads of spam to owner addresses today all ending with the .ru domain. Either about inheritance or investing.<br /> Any way you can pick these up before they get sent out? I know you have a system that can spot them in messages or replies but not sure if that works with the owner addy’s. They’re all different email accounts too. I've done a check, and it does look like all mails from .ru addresses are spam. I can't find any genuine ones this year.&lt;/br&gt;<br /> A. I'll block those, but I don't want to do it until I get back from holiday in case everything breaks.&lt;/br&gt;<br /> <br /> == Tech Chat ==<br /> <br /> Jo Have posted to the central chat but was suggested I post here - accidentally marked a chat re elder trees on Perth around 8am as spam, it wasn't - fat fingers first thing. Hoping it can be rescued.&lt;/br&gt;<br /> Edward Hibbert I've rescued it. &lt;/br&gt;<br /> Liz Hi folks! This member has been having problems for a while checked his membership it all looks fine I checked his Logs and he's logged in twice it looks like <br /> DavidLiz Re the repost emails AFAIK members just get asked if they wish to repost and item and by default it will be unless its been marked as taken ..so he didnt need to anything (It will repost to your setting for reposts in your group settings for in our case 3 days)&lt;/br&gt;<br /> OK I had a look and he seems to have two accounts one with Trashnothing and one on Freegle Direct yahoo.co.uk So I would ask him which account he wants to keep and I would recommend the Freegle Direct one&lt;/br&gt;<br /> I could not find any active posts (and if he has one can you ask what was the subject line and I also checked the view wanteds and offers and that seems to be working on Freegle Direct so maybe ask for whee he is searching as it may be trashnothing &lt;/br&gt;<br /> Jeni@Liz Not sure if it's the same but we had several members complain they were not getting replies a few months ago. It turned out they had all turned Chat off in their settings because they thought they would get lots of stuff like Facebook. They then waited for emails to let them know of replies which of course did not come and they were not checking their own FD page. We sent out an Admin and it seems they actually read that one because, as far as we know, it seems to have sorted it.&lt;/br&gt;&lt;/br&gt;<br /> LizThanks folks all makes sense I'll get back to him thanks for taking the time to explain :-)&lt;/br&gt;<br /> Lindsay Walker@Jeni how do people turn off Chat? I just had a look in my FD settings and can't see what to do. Lindsay.&lt;/br&gt;<br /> Wanda@Lindsey You can't turn off chat but you can turn off chat notifications. You have to keep scrolling down a good bit in settings, it's near the bottom after the bit with individual group settings and below the bit about general Freegle notifications but above the bit about push notifications I think. .Anyway just keep scrolling you'll find it in the multitude [ok slight exaggeration lol] of mail settings.&lt;/br&gt;<br /> Lindsay WalkerYeah can see that. I understand! Just checking as I'm atm dealing with a query from a member who says they can't find the 'chat' icon. So I naturally thought that maybe they had somehow turned chat off. Thanks Jeni and Wanda. :-) Lindsay&lt;/br&gt;<br /> JeniI wouldn't recommend anyone turn off Chat notifications - unless they are going to check their own posts for any replies frequently. I didn't like the naming of replies to any Offers as Chats when the general &quot;everyone talking to each other&quot; is Chit Chat. I think it is muddling for people - but we lost that argument :-)&lt;/br&gt;<br /> LizHi folks! Member just going through her posts to mark them TAKEN she didn't have any problem with all but one when she clicked the drop down menu she said the options were jumping so fast she couldn't mark it. I've not come across this before does anyone have any idea's? Thanks Liz &lt;/br&gt;&lt;/br&gt;<br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech Report&lt;/br&gt;<br /> September 2019&lt;/br&gt;&lt;/br&gt;&lt;/br&gt;<br /> Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31 ]] Forward to [[Freegle Tech Report 19-10-31]]&lt;/br&gt;<br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50830 2019-10-07T17:08:54Z

<p>Dorothyjeanquinn: /* Mod Tools */ dfas</p> <hr /> <div>Freegle Tech Report &lt;/br&gt;<br /> September 2019&lt;/br&gt;<br /> Posts 27544-27751&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.&lt;/br&gt;<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.&lt;/br&gt;<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.&lt;/br&gt;<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.&lt;/br&gt;<br /> Prompted by a query, I repeated some analysis I did when we first introduced autoreposts, to see how successful reposts have been over the last 100 days (i.e. for an OFFER whether it's TAKEN or a WANTED whether it's RECEIVED). The results were interesting (in a geeky way) so I thought I'd share them here.&lt;/br&gt;<br /> What the graph showed is that after the first couple of postings the chance of a post being successful remains the same no matter how many times it has been reposted. I think that's probably because most people dip in and out of Freegle. &lt;/br&gt;<br /> Less than 10% of posts get as far as 4 reposts and less than 2% as part as 7, Because of group settings, or because they've been taken/received/withdrawn. But for those few posts that do the success rate is pretty stable .&lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''&lt;/br&gt;<br /> <br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.&lt;/br&gt;<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.&lt;/br&gt;<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.&lt;/br&gt;<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?&lt;/br&gt;<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.&lt;/br&gt;<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a comment&quot;, clicked &quot;comment&quot;... and... NOTHING.&lt;/br&gt;<br /> A. Hit enter and it will go.&lt;/br&gt;<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?&lt;/br&gt;<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.&lt;/br&gt;<br /> &lt;/br&gt;<br /> <br /> '''Fixes'''&lt;/br&gt;<br /> *A bug found in Message counts on the approved posts was found and fixed.&lt;/br&gt;<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). &lt;/br&gt;<br /> Google link to one group was showing the information from the closed one. &lt;/br&gt;<br /> <br /> '''Member settings'''&lt;/br&gt;<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. &lt;/br&gt;<br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. &lt;/br&gt;<br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,&lt;/br&gt;<br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> Q I was just updating some of our config messages and see we have a string for member ID $memberid which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???&lt;/br&gt;<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.&lt;/br&gt;<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. &lt;/br&gt;<br /> Experienced Discourse user James C has volunteered to continue his help running the system.&lt;/br&gt;<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.&lt;/br&gt;<br /> The Discourse platform is now hopefully ready to use - and the plan is to move Tech there first. Although hopefully self-explanatory, some instructions can be found here: http://wiki.ilovefreegle.org/Discourse&lt;/br&gt;<br /> Please read these carefully and let Chris know if you have any comments.&lt;/br&gt;<br /> All Tech users (as of last week) have an account created on Discourse with their mail preferences hopefully matching those of the Yahoo Tech group.<br /> All outgoing mail is switched OFF until we go live but Discourse can be used now.&lt;/br&gt;<br /> Please try out some of the features on these categories: https://discourse.ilovefreegle.org/c/playground https://discourse.ilovefreegle.org/c/tech&lt;/br&gt;<br /> If all looks OK, I suggest that we switch over to use Discourse for Tech next weekend.&lt;/br&gt;<br /> We can then use it for real for a while before switching over the other Freegle groups.&lt;/br&gt;&lt;/br&gt;<br /> <br /> '''Servers'''&lt;/br&gt;<br /> List of changes to the '''New Client Code''' for September&lt;/br&gt;<br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> <br /> == Spam ==<br /> Not sure you can filter these out but have loads of spam to owner addresses today all ending with the .ru domain. Either about inheritance or investing.<br /> Any way you can pick these up before they get sent out? I know you have a system that can spot them in messages or replies but not sure if that works with the owner addy’s. They’re all different email accounts too. I've done a check, and it does look like all mails from .ru addresses are spam. I can't find any genuine ones this year.&lt;/br&gt;<br /> A. I'll block those, but I don't want to do it until I get back from holiday in case everything breaks.&lt;/br&gt;<br /> <br /> == Tech Chat ==<br /> <br /> Jo Have posted to the central chat but was suggested I post here - accidentally marked a chat re elder trees on Perth around 8am as spam, it wasn't - fat fingers first thing. Hoping it can be rescued.&lt;/br&gt;<br /> Edward Hibbert I've rescued it. &lt;/br&gt;<br /> Liz Hi folks! This member has been having problems for a while checked his membership it all looks fine I checked his Logs and he's logged in twice it looks like <br /> DavidLiz Re the repost emails AFAIK members just get asked if they wish to repost and item and by default it will be unless its been marked as taken ..so he didnt need to anything (It will repost to your setting for reposts in your group settings for in our case 3 days)&lt;/br&gt;<br /> OK I had a look and he seems to have two accounts one with Trashnothing and one on Freegle Direct yahoo.co.uk So I would ask him which account he wants to keep and I would recommend the Freegle Direct one&lt;/br&gt;<br /> I could not find any active posts (and if he has one can you ask what was the subject line and I also checked the view wanteds and offers and that seems to be working on Freegle Direct so maybe ask for whee he is searching as it may be trashnothing &lt;/br&gt;<br /> Jeni@Liz Not sure if it's the same but we had several members complain they were not getting replies a few months ago. It turned out they had all turned Chat off in their settings because they thought they would get lots of stuff like Facebook. They then waited for emails to let them know of replies which of course did not come and they were not checking their own FD page. We sent out an Admin and it seems they actually read that one because, as far as we know, it seems to have sorted it.&lt;/br&gt;&lt;/br&gt;<br /> LizThanks folks all makes sense I'll get back to him thanks for taking the time to explain :-)&lt;/br&gt;<br /> Lindsay Walker@Jeni how do people turn off Chat? I just had a look in my FD settings and can't see what to do. Lindsay.&lt;/br&gt;<br /> Wanda@Lindsey You can't turn off chat but you can turn off chat notifications. You have to keep scrolling down a good bit in settings, it's near the bottom after the bit with individual group settings and below the bit about general Freegle notifications but above the bit about push notifications I think. .Anyway just keep scrolling you'll find it in the multitude [ok slight exaggeration lol] of mail settings.&lt;/br&gt;<br /> Lindsay WalkerYeah can see that. I understand! Just checking as I'm atm dealing with a query from a member who says they can't find the 'chat' icon. So I naturally thought that maybe they had somehow turned chat off. Thanks Jeni and Wanda. :-) Lindsay&lt;/br&gt;<br /> JeniI wouldn't recommend anyone turn off Chat notifications - unless they are going to check their own posts for any replies frequently. I didn't like the naming of replies to any Offers as Chats when the general &quot;everyone talking to each other&quot; is Chit Chat. I think it is muddling for people - but we lost that argument :-)&lt;/br&gt;<br /> LizHi folks! Member just going through her posts to mark them TAKEN she didn't have any problem with all but one when she clicked the drop down menu she said the options were jumping so fast she couldn't mark it. I've not come across this before does anyone have any idea's? Thanks Liz &lt;/br&gt;&lt;/br&gt;<br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech Report&lt;/br&gt;<br /> September 2019&lt;/br&gt;&lt;/br&gt;&lt;/br&gt;<br /> [[Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] ]] Forward to Freegle Tech Report 19-10-31&lt;/br&gt;<br /> [[[Freegle Tech Reports]]]]&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50827 2019-10-07T17:07:11Z

<p>Dorothyjeanquinn: dfsdasf</p> <hr /> <div>Freegle Tech Report &lt;/br&gt;<br /> September 2019&lt;/br&gt;<br /> Posts 27544-27751&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.&lt;/br&gt;<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.&lt;/br&gt;<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.&lt;/br&gt;<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.&lt;/br&gt;<br /> Prompted by a query, I repeated some analysis I did when we first introduced autoreposts, to see how successful reposts have been over the last 100 days (i.e. for an OFFER whether it's TAKEN or a WANTED whether it's RECEIVED). The results were interesting (in a geeky way) so I thought I'd share them here.&lt;/br&gt;<br /> What the graph showed is that after the first couple of postings the chance of a post being successful remains the same no matter how many times it has been reposted. I think that's probably because most people dip in and out of Freegle. &lt;/br&gt;<br /> Less than 10% of posts get as far as 4 reposts and less than 2% as part as 7, Because of group settings, or because they've been taken/received/withdrawn. But for those few posts that do the success rate is pretty stable .&lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''&lt;/br&gt;<br /> <br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.&lt;/br&gt;<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.&lt;/br&gt;<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.&lt;/br&gt;<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?&lt;/br&gt;<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.&lt;/br&gt;<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a comment&quot;, clicked &quot;comment&quot;... and... NOTHING.&lt;/br&gt;<br /> A. Hit enter and it will go.&lt;/br&gt;<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?&lt;/br&gt;<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.&lt;/br&gt;<br /> &lt;/br&gt;<br /> <br /> '''Fixes'''&lt;/br&gt;<br /> *A bug found in Message counts on the approved posts was found and fixed.&lt;/br&gt;<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). &lt;/br&gt;<br /> Google link to one group was showing the information from the closed one. &lt;/br&gt;<br /> <br /> '''Member settings'''&lt;/br&gt;<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. &lt;/br&gt;<br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. &lt;/br&gt;<br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,&lt;/br&gt;<br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> I was just updating some of our config messages and see we have a string for member ID $memberid which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???&lt;/br&gt;<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.&lt;/br&gt;<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. &lt;/br&gt;<br /> Experienced Discourse user James C has volunteered to continue his help running the system.&lt;/br&gt;<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.&lt;/br&gt;<br /> The Discourse platform is now hopefully ready to use - and the plan is to move Tech there first. Although hopefully self-explanatory, some instructions can be found here: http://wiki.ilovefreegle.org/Discourse&lt;/br&gt;<br /> Please read these carefully and let Chris know if you have any comments.&lt;/br&gt;<br /> All Tech users (as of last week) have an account created on Discourse with their mail preferences hopefully matching those of the Yahoo Tech group.<br /> All outgoing mail is switched OFF until we go live but Discourse can be used now.&lt;/br&gt;<br /> Please try out some of the features on these categories: https://discourse.ilovefreegle.org/c/playground https://discourse.ilovefreegle.org/c/tech&lt;/br&gt;<br /> If all looks OK, I suggest that we switch over to use Discourse for Tech next weekend.&lt;/br&gt;<br /> We can then use it for real for a while before switching over the other Freegle groups.&lt;/br&gt;&lt;/br&gt;<br /> <br /> '''Servers'''&lt;/br&gt;<br /> List of changes to the '''New Client Code''' for September&lt;/br&gt;<br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.&lt;/br&gt;<br /> <br /> == Spam ==<br /> Not sure you can filter these out but have loads of spam to owner addresses today all ending with the .ru domain. Either about inheritance or investing.<br /> Any way you can pick these up before they get sent out? I know you have a system that can spot them in messages or replies but not sure if that works with the owner addy’s. They’re all different email accounts too. I've done a check, and it does look like all mails from .ru addresses are spam. I can't find any genuine ones this year.&lt;/br&gt;<br /> A. I'll block those, but I don't want to do it until I get back from holiday in case everything breaks.&lt;/br&gt;<br /> <br /> == Tech Chat ==<br /> <br /> Jo Have posted to the central chat but was suggested I post here - accidentally marked a chat re elder trees on Perth around 8am as spam, it wasn't - fat fingers first thing. Hoping it can be rescued.&lt;/br&gt;<br /> Edward Hibbert I've rescued it. &lt;/br&gt;<br /> Liz Hi folks! This member has been having problems for a while checked his membership it all looks fine I checked his Logs and he's logged in twice it looks like <br /> DavidLiz Re the repost emails AFAIK members just get asked if they wish to repost and item and by default it will be unless its been marked as taken ..so he didnt need to anything (It will repost to your setting for reposts in your group settings for in our case 3 days)&lt;/br&gt;<br /> OK I had a look and he seems to have two accounts one with Trashnothing and one on Freegle Direct yahoo.co.uk So I would ask him which account he wants to keep and I would recommend the Freegle Direct one&lt;/br&gt;<br /> I could not find any active posts (and if he has one can you ask what was the subject line and I also checked the view wanteds and offers and that seems to be working on Freegle Direct so maybe ask for whee he is searching as it may be trashnothing &lt;/br&gt;<br /> Jeni@Liz Not sure if it's the same but we had several members complain they were not getting replies a few months ago. It turned out they had all turned Chat off in their settings because they thought they would get lots of stuff like Facebook. They then waited for emails to let them know of replies which of course did not come and they were not checking their own FD page. We sent out an Admin and it seems they actually read that one because, as far as we know, it seems to have sorted it.&lt;/br&gt;&lt;/br&gt;<br /> LizThanks folks all makes sense I'll get back to him thanks for taking the time to explain :-)&lt;/br&gt;<br /> Lindsay Walker@Jeni how do people turn off Chat? I just had a look in my FD settings and can't see what to do. Lindsay.&lt;/br&gt;<br /> Wanda@Lindsey You can't turn off chat but you can turn off chat notifications. You have to keep scrolling down a good bit in settings, it's near the bottom after the bit with individual group settings and below the bit about general Freegle notifications but above the bit about push notifications I think. .Anyway just keep scrolling you'll find it in the multitude [ok slight exaggeration lol] of mail settings.&lt;/br&gt;<br /> Lindsay WalkerYeah can see that. I understand! Just checking as I'm atm dealing with a query from a member who says they can't find the 'chat' icon. So I naturally thought that maybe they had somehow turned chat off. Thanks Jeni and Wanda. :-) Lindsay&lt;/br&gt;<br /> JeniI wouldn't recommend anyone turn off Chat notifications - unless they are going to check their own posts for any replies frequently. I didn't like the naming of replies to any Offers as Chats when the general &quot;everyone talking to each other&quot; is Chit Chat. I think it is muddling for people - but we lost that argument :-)&lt;/br&gt;<br /> LizHi folks! Member just going through her posts to mark them TAKEN she didn't have any problem with all but one when she clicked the drop down menu she said the options were jumping so fast she couldn't mark it. I've not come across this before does anyone have any idea's? Thanks Liz &lt;/br&gt;&lt;/br&gt;<br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech Report&lt;/br&gt;<br /> September 2019&lt;/br&gt;&lt;/br&gt;&lt;/br&gt;<br /> [[Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] ]] Forward to Freegle Tech Report 19-10-31&lt;/br&gt;<br /> [[[Freegle Tech Reports]]]]&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50824 2019-10-07T16:25:36Z

<p>Dorothyjeanquinn: dsdsfa</p> <hr /> <div>Freegle Tech Report <br /> September 2019<br /> Posts 27544-27751<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.<br /> Prompted by a query, I repeated some analysis I did when we first introduced autoreposts, to see how successful reposts have been over the last 100 days (i.e. for an OFFER whether it's TAKEN or a WANTED whether it's RECEIVED). The results were interesting (in a geeky way) so I thought I'd share them here.<br /> What the graph showed is that after the first couple of postings the chance of a post being successful remains the same no matter how many times it has been reposted. I think that's probably because most people dip in and out of Freegle. <br /> Less than 10% of posts get as far as 4 reposts and less than 2% as part as 7, Because of group settings, or because they've been taken/received/withdrawn. But for those few posts that do the success rate is pretty stable .<br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.<br /> <br /> == Direct ==<br /> <br /> ''' Chat'''<br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a<br /> comment&quot;, clicked &quot;comment&quot;... and... NOTHING.<br /> A. Hit enter and it will go.<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in the one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.<br /> <br /> <br /> '''Fixes'''<br /> *A bug found in Message counts on the approved posts was found and fixed.<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). <br /> Google link to one group was showing the information from the closed one. <br /> <br /> '''Member settings'''<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. <br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. <br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,<br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> I was just updating some of our config messages and see we have a string for member ID $memberid<br /> which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. <br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. <br /> Experienced Discourse user James C has volunteered to continue his help running the system.<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.<br /> The Discourse platform is now hopefully ready to use - and the plan is to move Tech there first. Although hopefully self-explanatory, some instructions can be found here: http://wiki.ilovefreegle.org/Discourse<br /> Please read these carefully and let Chris me know if you have any comments.<br /> All Tech users (as of last week) have an account created on Discourse with their mail preferences hopefully matching those of the Yahoo Tech group.<br /> All outgoing mail is switched OFF until we go live but Discourse can be used now.<br /> Please try out some of the features on these categories: https://discourse.ilovefreegle.org/c/playground https://discourse.ilovefreegle.org/c/tech<br /> If all looks OK, I suggest that we switch over to use Discourse for Tech next weekend.<br /> We can then use it for real for a while before switching over the other Freegle groups.<br /> <br /> <br /> List of changes to the '''New Client Code''' for September<br /> <br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> <br /> <br /> == Spam ==<br /> Not sure you can filter these out but have loads of spam to owner addresses today all ending with the .ru domain. Either about inheritance or investing.<br /> Any way you can pick these up before they get sent out? I know you have a system that can spot them in messages or replies but not sure if that works with the owner addy’s. They’re all different email accounts too. I've done a check, and it does look like all mails from .ru addresses are spam. I can't find any genuine ones this year.<br /> A. I'll block those, but I don't want to do it until I get back from holiday in case everything breaks.<br /> <br /> Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] Forward to Freegle Tech Report 19-10-31</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50821 2019-10-07T16:02:15Z

<p>Dorothyjeanquinn: /* Development */ tttre</p> <hr /> <div>Freegle Tech Report <br /> September 2019<br /> Posts 27544-<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.<br /> <br /> <br /> '''Development''' (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.<br /> <br /> == Direct ==<br /> <br /> ''' Chat'''<br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a<br /> comment&quot;, clicked &quot;comment&quot;... and... NOTHING.<br /> A. Hit enter and it will go.<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in the one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.<br /> <br /> <br /> '''Fixes'''<br /> *A bug found in Message counts on the approved posts was found and fixed.<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). <br /> Google link to one group was showing the information from the closed one. <br /> <br /> '''Member settings'''<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. <br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. <br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,<br /> <br /> <br /> == Mod Tools ==<br /> <br /> I was just updating some of our config messages and see we have a string for member ID $memberid<br /> which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. <br /> <br /> <br /> <br /> List of changes to the '''New Client Code''' for September<br /> <br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. <br /> Experienced Discourse user James C has volunteered to continue his help running the system.<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.<br /> Chris <br /> Geeks<br /> <br /> <br /> <br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] Forward to Freegle Tech Report 19-10-31</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50818 2019-10-07T16:00:25Z

<p>Dorothyjeanquinn: /* Discourse */ ddd</p> <hr /> <div>Freegle Tech Report <br /> September 2019<br /> Posts 27544-<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.<br /> '''Discourse''' is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day.<br /> <br /> == Development ==<br /> (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.<br /> <br /> <br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''<br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a<br /> comment&quot;, clicked &quot;comment&quot;... and... NOTHING.<br /> A. Hit enter and it will go.<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in the one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.<br /> <br /> <br /> '''Fixes'''<br /> *A bug found in Message counts on the approved posts was found and fixed.<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). <br /> Google link to one group was showing the information from the closed one. <br /> <br /> '''Member settings'''<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. <br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. <br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,<br /> <br /> <br /> == Mod Tools ==<br /> <br /> I was just updating some of our config messages and see we have a string for member ID $memberid<br /> which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. <br /> <br /> <br /> <br /> List of changes to the '''New Client Code''' for September<br /> <br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. <br /> Experienced Discourse user James C has volunteered to continue his help running the system.<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.<br /> Chris <br /> Geeks<br /> <br /> <br /> <br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] Forward to Freegle Tech Report 19-10-31</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50815 2019-10-07T15:58:48Z

<p>Dorothyjeanquinn: dsfadf</p> <hr /> <div>Freegle Tech Report <br /> September 2019<br /> Posts 27544-<br /> <br /> <br /> == General ==<br /> Edward has been reworking the code for some time now and a pile of changes were implemented mid month with few problems, which were all promptly fixed. However if you have noticed anything unusual do let the Geeks know.<br /> Some of the job Ads were set too far away from the groups they were on. so Edward has done a fix until the company gets around to sorting it out.<br /> == Discourse ==<br /> is being prepared for Tech group and should be live soon. As all mods should be able to access the new format, there will probably be some changes to the monthly report.<br /> At the beginning of the month one of our servers was broken during an upgrade and down for a while. Some mails were stuck for a while but all sorted same day. <br /> <br /> == Development ==<br /> (used by some mods to test changes) did some strange things for a while until fixed. and we were asked to use the normal modtools for a while.<br /> <br /> <br /> <br /> <br /> == Direct ==<br /> <br /> ''' Chat'''<br /> Trying to check who asked for items I offered on the FD app I go into my posts and I can see the mark as taken and other buttons. The only sign of member replies is a chat bubble with a number, when I click it, the screen jumps but no messages show. I can't read messages on any of my posts using the app.<br /> A,Thanks, I'd broken the display of replies on the My Posts page, okay now.<br /> I was about to engage in a discussion with a member about one of my unwanted items using the app. I couldn't remember what the bell icon does or did so I pressed it. Immediately I'm aware that I have now nudged the member for no reason; Clicking it again did not work.<br /> Can we have the option to delete a message if it has not been read or acknowledged by the recipient?<br /> A. Deleting messages after send is possible, but only for a minute or two because after that they'll have been sent out by email if they weren't read. So I'm not sure that's worth it. There's an argument for putting a popup confirm on nudge the first time you use it. I'll look at that in the new version.<br /> Q. Went to Chit Chat, typed my comment in the box that says &quot;Write a<br /> comment&quot;, clicked &quot;comment&quot;... and... NOTHING.<br /> A. Hit enter and it will go.<br /> Q We’ve had a run on various scammers the past few weeks the most recent for a PS4. Out of curiosity, and because of the changes you have made recently I thought I’d check that the chats had the warning notice that gets inserted when we approve someone as a scammer/spammer. None of the chats have the notification, and in the one there are 63 replies.. Is this broken or does it take a couple of hours to filter thru to them?<br /> A I've checked the code, and that warning goes out as a separate email - it doesn't appear in the chat that you can view on MT. As well as the email, if you impersonate one of the people who's been talking to a spammer then you'll see that the chat box is removed and a warning shown.<br /> <br /> <br /> '''Fixes'''<br /> *A bug found in Message counts on the approved posts was found and fixed.<br /> *We had an intermittent fault whereby some messages approved by moderators appear on Modtools as &quot;approved by&quot; but then no name, whereas others say approved by {whoever). <br /> Google link to one group was showing the information from the closed one. <br /> <br /> '''Member settings'''<br /> For the new version of FD. Edward's been thinking about how to deal with the complexity of email settings, especially the fact that you might want different email settings on different groups. <br /> We can work out whether or not you have the same settings on all groups - which you would, of course, if you were only on one group, but also if you'd joined multiple groups but not changed the default settings. This is common for many members. <br /> We will have a simple screen for those members who if they decide to have something different can click on Advanced settings. <br /> Other members and most moderators will log in to the Advanced settings screen automatically,<br /> <br /> <br /> == Mod Tools ==<br /> <br /> I was just updating some of our config messages and see we have a string for member ID $memberid<br /> which can be a bit impersonal and is sometimes just nos<br /> Do we have one that picks out their real name from their settings the your name bit see below so something like $memname ???<br /> A I've added $membername, but it probably won't be live until after I get back from holiday. <br /> <br /> <br /> <br /> List of changes to the '''New Client Code''' for September<br /> <br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> <br /> == Discourse ==<br /> In line with the decision to leave Yahoo at the 2018 AGM and Freegle-Tech deciding on Discourse in November 2018 Chris has finally got things moving. He has submitted a proposal to the board to be paid to get the new system up to speed and help move groups across to Discourse, starting with Tech - which they've approved.<br /> He has already started work to ensure that the Discourse system data is backed up - and will set up a standby instance to take over (manually) if the first goes kaput. He will also work with Ed to improve the sign in system (via ModTools) so that it will work even if the main Freegle system is down. Once the technicalities are in place, my plan is to produce some documentation on the wiki to help you find your way round the new system and answer any questions. Eventually the plan is for Discourse to appear seamlessly within ModTools. <br /> Experienced Discourse user James C has volunteered to continue his help running the system.<br /> He's hoping to get the technicalities sorted in about a week, along with a first version of the instructions. At that point I suggest giving a week's notice of the move. I hope that the wiki will answer any questions in due course.<br /> Chris <br /> Geeks<br /> <br /> <br /> <br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;<br /> Back to [[Freegle Tech Report 19-08-31|Freegle Tech Report 19-08-31] Forward to Freegle Tech Report 19-10-31</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50812 2019-10-07T14:25:59Z

<p>Dorothyjeanquinn: /* General */ dsfa</p> <hr /> <div>Freegle Tech Report August 2019&lt;br&gt;<br /> Messages 27380-27543&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. &lt;br&gt;<br /> We also had a mail pile up for a couple of days when we got backed up.&lt;br&gt;<br /> He is looking into whether we can get rid of all but strictly necessary '''cookies''', and avoid the popup. We need to investigate what we use, and what effect this would have on the Google ads we show first though.&lt;br&gt;<br /> We have added '''job ads''' into the What's New emails. This might be a better fit for us . First impressions are favourable and we are receiving a similar amount of money. If you see ones which you don't think we should be showing to anyone, please let Edward know offlist. &lt;/br&gt; <br /> '''Spam''' to owner and volunteers addresses has been increasing lately. Usually they all get through before being reported and automatically removed, but will get posted out and should be ignored. Edward will be doing more work aimed at reducing the amount but some will always get through.&lt;/br&gt;<br /> He has done a quick fix so that if the same email address sends a mail to more than 20 group volunteer addresses within the last 24 hours we'll treat subsequent messages from them as spam. Some groups will still see those spam mails, which have probably been sent out already by email. And if they were sending in alphabetical order it will be the same groups .<br /> Bulk mail going in spam from members email addresses . Marking them as spam as can affect our spam standing, and and mail to owner addresses may end up there Just delete or ignore them.<br /> <br /> == Direct ==<br /> <br /> Someone asked about being able post without logging in, which received the explanation below. &lt;br&gt;<br /> &quot;If you're a completely new user (i.e. an email address we don't know), what happens is that we create an account for you, email you a password, and log you in. They can change their password, and they can log in via other methods (e.g. Facebook) later on if they like. It does have the downside that if they prefer to log in with Facebook and use a different email then they will have two accounts.&lt;br&gt;<br /> If you're an existing user (i.e. an email address we know) then you would usually be logged in automatically. Not always - that wouldn't be the case on a different device, or if you'd logged out, or a few other things. In that case we don't force you to log in when posting, though you would need to do so when seeing chats etc.&lt;br&gt;<br /> The reason it's like this is to try to make it as simple as possible for new users, which is where things need to be very very easy otherwise people give up and we never get a chance to persuade them. Once we've got their email and they've posted, then they'll start getting emails, and so we get more chances to keep them engaged.&lt;br&gt;<br /> <br /> '''Chats'''&lt;br&gt;<br /> I deleted the Freegle Central Chat from MTs by mistake when I was clearing out some spam. Will it come back when someone posts to it or will someone have to add it again for me?&lt;br&gt;<br /> Edward will have to re enable it for you.&lt;br&gt;<br /> Chat arrived but does not contain any information&lt;br&gt;<br /> This is usually because it has been forwarded from another account. They are less likely to make it through into chat, because of the way we strip out reply text, which tends to strip out the forwarded part.<br /> If you need to see the original mail you'll need to forward it to a real email account rather than the volunteers address. I have a todo item to allow mods to see the original email on chat messages which would help with this&lt;/br&gt;<br /> I occasionally glance at a chat on MT’s where I’ve replied by email to the Owner address notification I get. The text inserted into the chat is often slightly different to the text in the mail with some bits missing, sometimes they are important omissions.&lt;br&gt;<br /> A Thanks. That one looks like you've copied an email address into it, and the stripping/tidying has gone awry. I will look into it.&lt;br&gt;<br /> <br /> <br /> '''Multiple posting.'''&lt;br&gt;<br /> We had a discussion about whether to allow members to decide when and what groups to post their messages to or whether we are more qualified to decide for them. &lt;br&gt;<br /> At present all our code has to be reworked so any changes will not happen quickly. What you see after you post has become too complex already.&lt;br&gt;<br /> You'll probably get two popups. One about availability One about sharing or donating&lt;br&gt;<br /> Once you dismiss those you'll see:A banner of info about the group&lt;br&gt;<br /> A message about what happens next and the FOP&lt;br&gt;<br /> A message asking you to check your spam folder&lt;br&gt;<br /> A &quot;Give something else&quot; and a &quot;Find something&quot; button&lt;br&gt;<br /> A button to continue to the Home Page&lt;br&gt;<br /> And there's already the menu on the top with all the options on there for people who want to start posting.&lt;br&gt;<br /> This is a good example of not practicing what we preach, and is getting out of control without adding more.&lt;br&gt;<br /> Further discussion will take place after the present work is complete.&lt;br&gt;<br /> <br /> We have now changed the posting procedure by members so that they do not have to go through all the info pages for each post if they are posting lots . It was pointed out that this will not work if they wish to post some to different groups as it misses the location page. You can If you want to post another message from scratch, you can click on the Give menu option. But that isn't very clear, so it is suggested that if we skip the first stage we should be able to change that info on the second stage. Edward agrees and is thinking about how to do that without cluttering too much.&lt;br&gt;<br /> <br /> '''Drafts'''&lt;br&gt;<br /> I have a member who double posted yesterday. He tells me today that when he posted, it kept saving his post as a draft copy. He said; <br /> It would'nt go through alright, kept saying 'DRAFT' .. .. so l don't know whats wrong with me posting items.&lt;br&gt;<br /> I tried putting other things on, but the process ends before l'm finished.&lt;br&gt;<br /> A. Thanks. I'm improving the way the drafts are handled so that shouldn't be a problem in due course.&lt;br&gt;<br /> <br /> '''Q &amp; A'''&lt;br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link.&lt;br&gt;<br /> A Sorry fixed now not sure went it disappeared.&lt;br&gt;<br /> Q. A member says her auto repost keeps disappearing&lt;br&gt;<br /> A. Yes I fixed this this morning&lt;br&gt;<br /> Q A Members posts are not appearing in his Myposts tab&lt;br&gt;<br /> A Fixed now&lt;br&gt;<br /> <br /> '''Events'''&lt;/br&gt;<br /> How do I edit an event on behalf of a member please?&lt;/br&gt;<br /> A On FD. Click where you see it to view more details, and then you should see an Edit button.&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, please contact Geeks@<br /> Nil <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Tweak jobs page &lt;/br&gt;<br /> Add jobs page &lt;/br&gt;<br /> Change mutuals link to FCA &lt;/br&gt;<br /> Change &quot;is interested in&quot; to &quot;has asked about&quot;. This suggests a lower level of commitment which might set expectations better. &lt;/br&gt;<br /> In MT, add confirm to the &quot;Hide all Groups&quot; button&lt;/br&gt;<br /> In MT, clarify that Admins go to Admins-&gt;Pending Admins&lt;/br&gt;<br /> In MT, should be confirming affiliation more often&lt;/br&gt;<br /> In MT Edits, Chat button opens wrong type of chat which may then disappear &lt;/br&gt;<br /> Space out chat menu dropdown and resize icons &lt;/br&gt;<br /> Volunteer ops with dates expiring wrongly&lt;/br&gt;<br /> More work on job ads&lt;/br&gt;<br /> Change Google signin button&lt;/br&gt;<br /> In MT, show support chat name&lt;/br&gt;<br /> Improve jobs display on mobile &lt;/br&gt;<br /> Remove mention of LiveIntent from privacy policy now we no longer use them.&lt;/br&gt;<br /> Add progress bar during submit &lt;/br&gt;<br /> Add transition to fade next button in when giving &lt;/br&gt;<br /> Delete button not working for multiple posts &lt;/br&gt;<br /> Allow easy post of multiple offers &lt;/br&gt;<br /> What's next page &lt;/br&gt;<br /> Rework compose store with an eye to easier submission of multiple messages&lt;/br&gt;<br /> Tweaks to post page&lt;/br&gt;<br /> Autocomplete bug on item&lt;/br&gt;<br /> <br /> '''This is an automated list of the changes to the server code in the last month.'''.Geeks@ilovefreegle.org &lt;br&gt;<br /> <br /> * Remove email ads from LiveIntent and replace with Job Ads from AdView &lt;/br&gt;<br /> <br /> ... here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> <br /> UT fixes &lt;/br&gt;<br /> Newsfeed threadhead wrong. &lt;/br&gt;<br /> Yahoo login for new FD version&lt;/br&gt;<br /> Commit project &lt;/br&gt;<br /> In ModTools, phantom edits &lt;/br&gt;<br /> Reverse backup reliability change - it does make it more reliable, but it's also costing us more. Increase the gsutil retries in .boto instead&lt;/br&gt;<br /> Speed up Support Tools Find User a lot&lt;/br&gt;<br /> Block multiple messages to volunteers on different groups from the same email fairly recently &lt;/br&gt;<br /> Reduce radius on job search to 5 miles. (2 days ago)<br /> Speed-up: when fetching messages in FD, only search for messages &gt; 90 days old. No point in showing more recent ones and this keeps the search much faster. &lt;/br&gt;<br /> Bug in jobs links &lt;/br&gt;<br /> Ensure we don't issue slow searches for message fetching&lt;/br&gt;<br /> Not randomising job ads correctly &lt;/br&gt;<br /> Remove debug Return group name consistently when listing messages&lt;/br&gt;<br /> Shuffle job ads&lt;/br&gt;<br /> Some text in chat messages can cause omissions in what's shown in the client&lt;/br&gt;<br /> Reduce space in job ads &lt;/br&gt;<br /> AdView bug &lt;/br&gt;<br /> Add IP to adview script &lt;/br&gt;<br /> Switch to job ads in emails &lt;/br&gt;<br /> Add function to get nearby jobs, which we will use in email digests &lt;/br&gt;<br /> Proxy to serve job ads &lt;/br&gt;<br /> Add proxy to access job ads &lt;/br&gt;<br /> Speed-ups: newsfeed digest &lt;/br&gt;<br /> Don't send stories to inactive users - generates lots of mails and also hits spam traps &lt;/br&gt;<br /> Ban't see own posts due to bad binary data returned from server&lt;/br&gt;<br /> Another OOF message&lt;/br&gt;<br /> Extremely rarely, message lost from My Posts&lt;/br&gt;<br /> Typo in event emails&lt;/br&gt;<br /> More on chitchat replies to replies &lt;/br&gt;<br /> Next version of FD will support replies to replies in chitchat; enable this on the server side&lt;/br&gt;<br /> Add new client to git changes email &lt;/br&gt;<br /> Convert item field when posting into an autocomplete&lt;/br&gt;<br /> Rotate/delete photo when posting&lt;/br&gt;)<br /> Add photo upload to post &lt;/br&gt;<br /> Improve styling of postcode dropdown&lt;/br&gt;<br /> First pass message post&lt;/br&gt;<br /> Store postcode during compose &lt;/br&gt;<br /> Back out perf improvement that is a bit flaky and probably not needed &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Insert comments with component names in dev &lt;/br&gt;<br /> Style fixes and tweaks&lt;/br&gt;<br /> Display open offers/wanteds in message info&lt;/br&gt;<br /> Click on message photo broken &lt;br&gt;<br /> Fix autocomplete bug on enter with no results &lt;br&gt;<br /> Show autocomplete list on focus&lt;br&gt;<br /> Grab autocomplete into our project so we can tweak it &lt;br&gt;<br /> Start work on Give flow Rework TODOs to flag design issues &lt;br&gt;<br /> Fix problem where deleted chitchat entries still appear by not persisting newsfeed in store&lt;br&gt;<br /> Post photos on chitchat&lt;br&gt;<br /> Improve scrolling in chat when image uploaded&lt;br&gt;<br /> Button to maximise popup chat &lt;br&gt;<br /> Remember last home page&lt;br&gt;<br /> Own message not showing after posting on chitchat&lt;br&gt;<br /> Previous change broke infinite scroll&lt;br&gt;<br /> Disable Vuex strict mode which kills performance in dev &lt;br&gt;<br /> Image upload in chat &lt;br&gt;<br /> Remove sanitizer - not needed Chat fixes &lt;br&gt;<br /> Minor style tweaks &lt;/br&gt;<br /> Multiple popup chat windows &lt;/br&gt;<br /> Add images in chat&lt;/br&gt;<br /> Popup chats initial pass &lt;/br&gt;<br /> <br /> == Mod Tools ==<br /> <br /> Mods changing group settings.<br /> This was raised again and the settings have not yet been changed.<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.&lt;br&gt;<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.&lt;br&gt;<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Happy to help.&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.org, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)&lt;br&gt;<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups&lt;br&gt;<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...&lt;br&gt;<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM&lt;br&gt;<br /> OFFER: Deck Chairs&lt;br&gt;<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.&lt;br&gt;<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.&lt;br&gt;<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.&lt;br&gt;<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com &lt;br&gt;<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.&lt;br&gt;<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago&lt;br&gt;<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email&lt;br&gt;<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?&lt;br&gt;<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.&lt;br&gt;<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info&lt;br&gt;<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.&lt;br&gt;<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.&lt;br&gt;<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks&lt;br&gt;<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.&lt;br&gt;<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield &lt;br&gt;<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.&lt;br&gt;<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat&lt;br&gt;<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Tech Report &lt;br&gt;<br /> August 2019 &lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-07-31|Freegle Tech Report 19-07-31] Forward to [[Freegle Tech Report 19-09-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50809 2019-10-07T14:09:51Z

<p>Dorothyjeanquinn: EDf</p> <hr /> <div>Freegle Tech Report <br /> September 2019<br /> Posts <br /> <br /> <br /> List of changes to the '''New Client Code''' for September<br /> <br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug &lt;/br&gt;<br /> Style tweaks to user profile &lt;/br&gt;<br /> Popup user profile info from chat &lt;/br&gt;<br /> Nudge in chat&lt;/br&gt;<br /> Chat message of type Address&lt;/br&gt;<br /> Don't show photo carousel if just one photo &lt;/br&gt;<br /> Successful attempt at saving passwords &lt;/br&gt;<br /> Spot when we're logged out on the server and update store &lt;/br&gt;<br /> dd a couple of TODOs &lt;/br&gt;)<br /> Nits &lt;/br&gt;<br /> More small screen changes, mostly settings&lt;/br&gt;<br /> More small screen changes, mostly chat &lt;/br&gt;<br /> More Mobile improvements &lt;/br&gt;<br /> Mobile improvements&lt;/br&gt;<br /> Fix screen flicker on chitchat, scroll to bottom of chat&lt;/br&gt;<br /> Restrict place autocomplete to regions &lt;/br&gt;<br /> Fix SSR in Explore Group&lt;/br&gt;<br /> Back to universal&lt;/br&gt;<br /> Add photo to chitchat replies &lt;/br&gt;<br /> Notification count tweaks&lt;/br&gt;<br /> Add poll for notification count &lt;/br&gt;<br /> Notification seen handling&lt;/br&gt;<br /> User profile page &lt;/br&gt;<br /> Join/leave buttons on Explore&lt;/br&gt;<br /> Contact volunteers button &lt;/br&gt;<br /> Explore regions &lt;/br&gt;<br /> Explore page done &lt;/br&gt;<br /> More work on Explore &lt;/br&gt;<br /> Start Explore page &lt;/br&gt;<br /> Landing page &lt;/br&gt;<br /> Handle new users when posting&lt;/br&gt;<br /> Reject and resubmit from chat/My Posts &lt;/br&gt;<br /> Message Edit&lt;/br&gt;<br /> Improve sizing on reply box&lt;/br&gt;<br /> Share button &lt;/br&gt;<br /> Withdraw on My Posts &lt;/br&gt;<br /> Mark as TAKEN&lt;/br&gt;<br /> Improve display on My Posts &lt;/br&gt;<br /> Basic pruning for long threads&lt;/br&gt;<br /> Click on chitchat to show user profile &lt;/br&gt;)<br /> Chat store sync problems &lt;/br&gt;<br /> Fetch user car crash &lt;/br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Blank page when loading jobs with a privacy blocker &lt;/br&gt;<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Fromuid header not working &lt;/br&gt;<br /> Change accepted SSL transports to make work against new web server&lt;/br&gt;<br /> Make server side rendering work with webpack build&lt;/br&gt;<br /> Scripts script not fully retired &lt;/br&gt;<br /> Recent commits script should check both client and server repositories&lt;/br&gt;<br /> UT fixes and more code removal&lt;/br&gt;<br /> Better fix to chat review issue &lt;/br&gt;<br /> Remove client-side code from this repository &lt;/br&gt;<br /> Speedup: cache modmail count separately to avoid slow queries on logs table&lt;/br&gt;<br /> Yahoo message sync should only look for recent messages to avoid slow query &lt;/br&gt;)<br /> Add TODO to retire&lt;/br&gt;<br /> Add header to chat notify messages to indicate UID of sender &lt;/br&gt;<br /> Script to list emails of people who've asked for business cards &lt;/br&gt;<br /> Email notifications for mod chats are linking to FD rather than MT &lt;/br&gt;<br /> Add code for waste authorities &lt;/br&gt;<br /> Speed up indexing/deindexing &lt;/br&gt;<br /> Spam keyword check needs to be case-insensitive &lt;/br&gt;<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space.&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-09-30&diff=50806 2019-10-07T13:17:43Z

<p>Dorothyjeanquinn: adfafdsdasf</p> <hr /> <div>Freegle Tech Report <br /> September 2019<br /> Posts <br /> <br /> <br /> List of changes to the '''New Client Code''' for September<br /> <br /> Use Axios proxy to avoid CORS issues &lt;/br&gt;<br /> Not selecting chat properly on page load &lt;/br&gt;<br /> Promise button in chat &lt;/br&gt;<br /> Support promise/renege chat messages &lt;/br&gt;<br /> Promise/unpromise from My Posts &lt;/br&gt;<br /> Tidy reply layout Enable user ratings &lt;/br&gt;<br /> Change way we expand messages on My Posts&lt;/br&gt;<br /> Don't focus on chitchat post box as this isn't right on mobile &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Add session fetch cache using store&lt;/br&gt;<br /> Reinstate throttling of when we save store to local storage, for perf reasons&lt;/br&gt;<br /> Button on My Posts to start chat&lt;/br&gt;<br /> Show replies in My Posts&lt;/br&gt;<br /> Hide/show old OFFERs &lt;/br&gt;<br /> Tree shaking&lt;/br&gt;<br /> More investigation of reducing bundle size&lt;/br&gt;<br /> Defer loading of large FilePond file upload component until we actually need it&lt;/br&gt;<br /> Fix to lazyloading and its dependencies&lt;/br&gt;<br /> Show unread message count on My Posts &lt;/br&gt;<br /> Minor bug &lt;/br&gt;<br /> Switch from moment to dayjs to reduce bundle size&lt;/br&gt;<br /> Shave a little off the bundle size&lt;/br&gt;<br /> Fix some erros &lt;/br&gt;<br /> Start work on My Posts &lt;/br&gt;<br /> Post WANTED &lt;/br&gt;<br /> Edit in chitchat &lt;/br&gt;<br /> Improvements to event/volunteer ops on chitchat &lt;/br&gt;<br /> Add remaining notification types &lt;/br&gt;<br /> Trigger infinite scroll more rapidly&lt;/br&gt;<br /> Fix colour on navbar&lt;/br&gt;<br /> AboutMe&lt;/br&gt;<br /> Fix performance issue navigating away from pages &lt;/br&gt;<br /> Add chat message of type complete &lt;/br&gt;<br /> Add chat message of type interested&lt;/br&gt;<br /> Add chat message of type image &lt;/br&gt;<br /> Improve styling of chat messages &lt;/br&gt;<br /> Vuex reducer causing effective hang &lt;/br&gt;<br /> Fix popup chat drag handle &lt;/br&gt;<br /> Switch from dev to dbg server&lt;/br&gt;<br /> Groups not saved in store correctly &lt;/br&gt;<br /> Bug in autocomplete on Android&lt;/br&gt;<br /> Add some debug for mobile &lt;/br&gt;<br /> Reload route if click on same navbar link &lt;/br&gt;<br /> Navbar fixes &lt;/br&gt;)<br /> Leave button in Settings&lt;/br&gt;<br /> Holiday email setting &lt;/br&gt;<br /> Various notification settings &lt;/br&gt;<br /> Fix mobile navbar &lt;/br&gt;<br /> Per group email settings &lt;/br&gt;<br /> Simple email settings &lt;/br&gt;<br /> Account settings &lt;/br&gt;<br /> Add Delete button for chitchat reply &lt;/br&gt;<br /> Start work on Settings page &lt;/br&gt;<br /> Combine chitchat highlighting and readmore&lt;/br&gt;<br /> More login fixes&lt;/br&gt;<br /> Add read more for long chitchat entries &lt;/br&gt;<br /> Move login into separate component, which fixes a bug (4 days ago)<br /> Style tweaks to user profile (4 days ago)<br /> Popup user profile info from chat (4 days ago)<br /> Nudge in chat (4 days ago)<br /> Chat message of type Address (4 days ago)<br /> Don't show photo carousel if just one photo (4 days ago)<br /> Successful attempt at saving passwords (4 days ago)<br /> Spot when we're logged out on the server and update store ( (4 days ago)<br /> dd a couple of TODOs (4 days ago)<br /> Nits ()<br /> More small screen changes, mostly settings (18 hours ago)<br /> More small screen changes, mostly chat (18 hours ago)<br /> More Mobile improvements (2 days ago)<br /> More Mobile improvements (2 days ago)<br /> Mobile improvements (2 days ago)<br /> Fix screen flicker on chitchat, scroll to bottom of chat (2 days ago)<br /> Nits (2 days ago)<br /> Restrict place autocomplete to regions (2 days ago)<br /> Fix SSR in Explore Group (3 days ago)<br /> Back to universal (3 days ago)<br /> Add photo to chitchat replies (3 days ago)<br /> Notification count tweaks (3 days ago)<br /> Add poll for notification count (3 days ago)<br /> Notification seen handling (3 days ago)<br /> Nits (3 days ago)<br /> User profile page (3 days ago)<br /> Join/leave buttons on Explore (3 days ago)<br /> Contact volunteers button (3 days ago)<br /> Explore regions (3 days ago)<br /> Explore page done (3 days ago)<br /> More work on Explore (4 days ago)<br /> Start Explore page (4 days ago)<br /> Landing page (4 days ago)<br /> Landing page (4 days ago)<br /> Handle new users when posting (4 days ago)<br /> Reject and resubmit from chat/My Posts (5 days ago)<br /> Repost message from My Posts (5 days ago)<br /> Nits (6 days ago)<br /> Message Edit (6 days ago)<br /> Little bits and pieces (6 days ago)<br /> Improve sizing on reply box (6 days ago)<br /> Share button (6 days ago)<br /> Withdraw on My Posts (6 days ago)<br /> Mark as TAKEN (6 days ago)<br /> Bits and pieces on My Posts (6 days ago)<br /> Improve display on My Posts (7 days ago)<br /> Basic pruning for long threads (7 days ago)<br /> Click on chitchat to show user profile (7 days ago)<br /> Click on chitchat to show user profile (7 days ago)<br /> Chat store sync problems (7 days ago)<br /> Fetch user car crash (7 days ago)<br /> <br /> <br /> <br /> This is an automated list of the changes to the server code in the last months. If you have any questions about them, please reply to this mail.<br /> <br /> Here are the more important ones which would affect members:<br /> <br /> * Blank page when loading jobs with a privacy blocker (2 days ago)<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Fromuid header not working (2 days ago)<br /> Change accepted SSL transports to make work against new web server (2 days ago)<br /> Make server side rendering work with webpack build (4 days ago)<br /> Scripts script not fully retired (4 days ago)<br /> Recent commits script should check both client and server repositories (5 days ago)<br /> UT fixes and more code removal (5 days ago)<br /> Better fix to chat review issue (5 days ago)<br /> Remove client-side code from this repository (5 days ago)<br /> Speedup: cache modmail count separately to avoid slow queries on logs table (5 days ago)<br /> Yahoo message sync should only look for recent messages to avoid slow query (6 days ago)<br /> Add TODO to retire (6 days ago)<br /> Add header to chat notify messages to indicate UID of sender (6 days ago)<br /> Script to list emails of people who've asked for business cards (6 days ago)<br /> Email notifications for mod chats are linking to FD rather than MT (6 days ago)<br /> Add code for waste authorities (6 days ago)<br /> Speed up indexing/deindexing (7 days ago)<br /> Spam keyword check needs to be case-insensitive (7 days ago)<br /> Remove messages from the search index once they're older than 30 days and haven't been reposted. We need to do this to save disk space. (7 days ago)</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50803 2019-10-07T12:57:15Z

<p>Dorothyjeanquinn: /* Servers */ dafad</p> <hr /> <div>Freegle Tech Report August 2019&lt;br&gt;<br /> Messages 27380-27543&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. &lt;br&gt;<br /> We also had a mail pile up for a couple of days when we got backed up.&lt;br&gt;<br /> He is looking into whether we can get rid of all but strictly necessary '''cookies''', and avoid the popup. We need to investigate what we use, and what effect this would have on the Google ads we show first though.&lt;br&gt;<br /> We have added '''job ads''' into the What's New emails. This might be a better fit for us . First impressions are favourable and we are receiving a similar amount of money. If you see ones which you don't think we should be showing to anyone, please let Edward know offlist. &lt;/br&gt; <br /> '''Spam''' to owner and volunteers addresses has been increasing lately. Usually they all get through before being reported and automatically removed, but will get posted out and should be ignored. Edward will be doing more work aimed at reducing the amount but some will always get through.&lt;/br&gt;<br /> He has done a quick fix so that if the same email address sends a mail to more than 20 group volunteer addresses within the last 24 hours we'll treat subsequent messages from them as spam. Some groups will still see those spam mails, which have probably been sent out already by email. And if they were sending in alphabetical order it will be the same groups .<br /> == Direct ==<br /> <br /> Someone asked about being able post without logging in, which received the explanation below. &lt;br&gt;<br /> &quot;If you're a completely new user (i.e. an email address we don't know), what happens is that we create an account for you, email you a password, and log you in. They can change their password, and they can log in via other methods (e.g. Facebook) later on if they like. It does have the downside that if they prefer to log in with Facebook and use a different email then they will have two accounts.&lt;br&gt;<br /> If you're an existing user (i.e. an email address we know) then you would usually be logged in automatically. Not always - that wouldn't be the case on a different device, or if you'd logged out, or a few other things. In that case we don't force you to log in when posting, though you would need to do so when seeing chats etc.&lt;br&gt;<br /> The reason it's like this is to try to make it as simple as possible for new users, which is where things need to be very very easy otherwise people give up and we never get a chance to persuade them. Once we've got their email and they've posted, then they'll start getting emails, and so we get more chances to keep them engaged.&lt;br&gt;<br /> <br /> '''Chats'''&lt;br&gt;<br /> I deleted the Freegle Central Chat from MTs by mistake when I was clearing out some spam. Will it come back when someone posts to it or will someone have to add it again for me?&lt;br&gt;<br /> Edward will have to re enable it for you.&lt;br&gt;<br /> Chat arrived but does not contain any information&lt;br&gt;<br /> This is usually because it has been forwarded from another account. They are less likely to make it through into chat, because of the way we strip out reply text, which tends to strip out the forwarded part.<br /> If you need to see the original mail you'll need to forward it to a real email account rather than the volunteers address. I have a todo item to allow mods to see the original email on chat messages which would help with this&lt;/br&gt;<br /> I occasionally glance at a chat on MT’s where I’ve replied by email to the Owner address notification I get. The text inserted into the chat is often slightly different to the text in the mail with some bits missing, sometimes they are important omissions.&lt;br&gt;<br /> A Thanks. That one looks like you've copied an email address into it, and the stripping/tidying has gone awry. I will look into it.&lt;br&gt;<br /> <br /> <br /> '''Multiple posting.'''&lt;br&gt;<br /> We had a discussion about whether to allow members to decide when and what groups to post their messages to or whether we are more qualified to decide for them. &lt;br&gt;<br /> At present all our code has to be reworked so any changes will not happen quickly. What you see after you post has become too complex already.&lt;br&gt;<br /> You'll probably get two popups. One about availability One about sharing or donating&lt;br&gt;<br /> Once you dismiss those you'll see:A banner of info about the group&lt;br&gt;<br /> A message about what happens next and the FOP&lt;br&gt;<br /> A message asking you to check your spam folder&lt;br&gt;<br /> A &quot;Give something else&quot; and a &quot;Find something&quot; button&lt;br&gt;<br /> A button to continue to the Home Page&lt;br&gt;<br /> And there's already the menu on the top with all the options on there for people who want to start posting.&lt;br&gt;<br /> This is a good example of not practicing what we preach, and is getting out of control without adding more.&lt;br&gt;<br /> Further discussion will take place after the present work is complete.&lt;br&gt;<br /> <br /> We have now changed the posting procedure by members so that they do not have to go through all the info pages for each post if they are posting lots . It was pointed out that this will not work if they wish to post some to different groups as it misses the location page. You can If you want to post another message from scratch, you can click on the Give menu option. But that isn't very clear, so it is suggested that if we skip the first stage we should be able to change that info on the second stage. Edward agrees and is thinking about how to do that without cluttering too much.&lt;br&gt;<br /> <br /> '''Drafts'''&lt;br&gt;<br /> I have a member who double posted yesterday. He tells me today that when he posted, it kept saving his post as a draft copy. He said; <br /> It would'nt go through alright, kept saying 'DRAFT' .. .. so l don't know whats wrong with me posting items.&lt;br&gt;<br /> I tried putting other things on, but the process ends before l'm finished.&lt;br&gt;<br /> A. Thanks. I'm improving the way the drafts are handled so that shouldn't be a problem in due course.&lt;br&gt;<br /> <br /> '''Q &amp; A'''&lt;br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link.&lt;br&gt;<br /> A Sorry fixed now not sure went it disappeared.&lt;br&gt;<br /> Q. A member says her auto repost keeps disappearing&lt;br&gt;<br /> A. Yes I fixed this this morning&lt;br&gt;<br /> Q A Members posts are not appearing in his Myposts tab&lt;br&gt;<br /> A Fixed now&lt;br&gt;<br /> <br /> '''Events'''&lt;/br&gt;<br /> How do I edit an event on behalf of a member please?&lt;/br&gt;<br /> A On FD. Click where you see it to view more details, and then you should see an Edit button.&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, please contact Geeks@<br /> Nil <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Tweak jobs page &lt;/br&gt;<br /> Add jobs page &lt;/br&gt;<br /> Change mutuals link to FCA &lt;/br&gt;<br /> Change &quot;is interested in&quot; to &quot;has asked about&quot;. This suggests a lower level of commitment which might set expectations better. &lt;/br&gt;<br /> In MT, add confirm to the &quot;Hide all Groups&quot; button&lt;/br&gt;<br /> In MT, clarify that Admins go to Admins-&gt;Pending Admins&lt;/br&gt;<br /> In MT, should be confirming affiliation more often&lt;/br&gt;<br /> In MT Edits, Chat button opens wrong type of chat which may then disappear &lt;/br&gt;<br /> Space out chat menu dropdown and resize icons &lt;/br&gt;<br /> Volunteer ops with dates expiring wrongly&lt;/br&gt;<br /> More work on job ads&lt;/br&gt;<br /> Change Google signin button&lt;/br&gt;<br /> In MT, show support chat name&lt;/br&gt;<br /> Improve jobs display on mobile &lt;/br&gt;<br /> Remove mention of LiveIntent from privacy policy now we no longer use them.&lt;/br&gt;<br /> Add progress bar during submit &lt;/br&gt;<br /> Add transition to fade next button in when giving &lt;/br&gt;<br /> Delete button not working for multiple posts &lt;/br&gt;<br /> Allow easy post of multiple offers &lt;/br&gt;<br /> What's next page &lt;/br&gt;<br /> Rework compose store with an eye to easier submission of multiple messages&lt;/br&gt;<br /> Tweaks to post page&lt;/br&gt;<br /> Autocomplete bug on item&lt;/br&gt;<br /> <br /> '''This is an automated list of the changes to the server code in the last month.'''.Geeks@ilovefreegle.org &lt;br&gt;<br /> <br /> * Remove email ads from LiveIntent and replace with Job Ads from AdView &lt;/br&gt;<br /> <br /> ... here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> <br /> UT fixes &lt;/br&gt;<br /> Newsfeed threadhead wrong. &lt;/br&gt;<br /> Yahoo login for new FD version&lt;/br&gt;<br /> Commit project &lt;/br&gt;<br /> In ModTools, phantom edits &lt;/br&gt;<br /> Reverse backup reliability change - it does make it more reliable, but it's also costing us more. Increase the gsutil retries in .boto instead&lt;/br&gt;<br /> Speed up Support Tools Find User a lot&lt;/br&gt;<br /> Block multiple messages to volunteers on different groups from the same email fairly recently &lt;/br&gt;<br /> Reduce radius on job search to 5 miles. (2 days ago)<br /> Speed-up: when fetching messages in FD, only search for messages &gt; 90 days old. No point in showing more recent ones and this keeps the search much faster. &lt;/br&gt;<br /> Bug in jobs links &lt;/br&gt;<br /> Ensure we don't issue slow searches for message fetching&lt;/br&gt;<br /> Not randomising job ads correctly &lt;/br&gt;<br /> Remove debug Return group name consistently when listing messages&lt;/br&gt;<br /> Shuffle job ads&lt;/br&gt;<br /> Some text in chat messages can cause omissions in what's shown in the client&lt;/br&gt;<br /> Reduce space in job ads &lt;/br&gt;<br /> AdView bug &lt;/br&gt;<br /> Add IP to adview script &lt;/br&gt;<br /> Switch to job ads in emails &lt;/br&gt;<br /> Add function to get nearby jobs, which we will use in email digests &lt;/br&gt;<br /> Proxy to serve job ads &lt;/br&gt;<br /> Add proxy to access job ads &lt;/br&gt;<br /> Speed-ups: newsfeed digest &lt;/br&gt;<br /> Don't send stories to inactive users - generates lots of mails and also hits spam traps &lt;/br&gt;<br /> Ban't see own posts due to bad binary data returned from server&lt;/br&gt;<br /> Another OOF message&lt;/br&gt;<br /> Extremely rarely, message lost from My Posts&lt;/br&gt;<br /> Typo in event emails&lt;/br&gt;<br /> More on chitchat replies to replies &lt;/br&gt;<br /> Next version of FD will support replies to replies in chitchat; enable this on the server side&lt;/br&gt;<br /> Add new client to git changes email &lt;/br&gt;<br /> Convert item field when posting into an autocomplete&lt;/br&gt;<br /> Rotate/delete photo when posting&lt;/br&gt;)<br /> Add photo upload to post &lt;/br&gt;<br /> Improve styling of postcode dropdown&lt;/br&gt;<br /> First pass message post&lt;/br&gt;<br /> Store postcode during compose &lt;/br&gt;<br /> Back out perf improvement that is a bit flaky and probably not needed &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Insert comments with component names in dev &lt;/br&gt;<br /> Style fixes and tweaks&lt;/br&gt;<br /> Display open offers/wanteds in message info&lt;/br&gt;<br /> Click on message photo broken &lt;br&gt;<br /> Fix autocomplete bug on enter with no results &lt;br&gt;<br /> Show autocomplete list on focus&lt;br&gt;<br /> Grab autocomplete into our project so we can tweak it &lt;br&gt;<br /> Start work on Give flow Rework TODOs to flag design issues &lt;br&gt;<br /> Fix problem where deleted chitchat entries still appear by not persisting newsfeed in store&lt;br&gt;<br /> Post photos on chitchat&lt;br&gt;<br /> Improve scrolling in chat when image uploaded&lt;br&gt;<br /> Button to maximise popup chat &lt;br&gt;<br /> Remember last home page&lt;br&gt;<br /> Own message not showing after posting on chitchat&lt;br&gt;<br /> Previous change broke infinite scroll&lt;br&gt;<br /> Disable Vuex strict mode which kills performance in dev &lt;br&gt;<br /> Image upload in chat &lt;br&gt;<br /> Remove sanitizer - not needed Chat fixes &lt;br&gt;<br /> Minor style tweaks &lt;/br&gt;<br /> Multiple popup chat windows &lt;/br&gt;<br /> Add images in chat&lt;/br&gt;<br /> Popup chats initial pass &lt;/br&gt;<br /> <br /> == Mod Tools ==<br /> <br /> Mods changing group settings.<br /> This was raised again and the settings have not yet been changed.<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.&lt;br&gt;<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.&lt;br&gt;<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Happy to help.&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.org, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)&lt;br&gt;<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups&lt;br&gt;<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...&lt;br&gt;<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM&lt;br&gt;<br /> OFFER: Deck Chairs&lt;br&gt;<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.&lt;br&gt;<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.&lt;br&gt;<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.&lt;br&gt;<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com &lt;br&gt;<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.&lt;br&gt;<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago&lt;br&gt;<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email&lt;br&gt;<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?&lt;br&gt;<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.&lt;br&gt;<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info&lt;br&gt;<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.&lt;br&gt;<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.&lt;br&gt;<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks&lt;br&gt;<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.&lt;br&gt;<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield &lt;br&gt;<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.&lt;br&gt;<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat&lt;br&gt;<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Tech Report &lt;br&gt;<br /> August 2019 &lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-07-31|Freegle Tech Report 19-07-31] Forward to [[Freegle Tech Report 19-09-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50800 2019-10-07T12:33:32Z

<p>Dorothyjeanquinn: adf</p> <hr /> <div>Freegle Tech Report August 2019&lt;br&gt;<br /> Messages 27380-27543&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. &lt;br&gt;<br /> We also had a mail pile up for a couple of days when we got backed up.&lt;br&gt;<br /> He is looking into whether we can get rid of all but strictly necessary '''cookies''', and avoid the popup. We need to investigate what we use, and what effect this would have on the Google ads we show first though.&lt;br&gt;<br /> We have added '''job ads''' into the What's New emails. This might be a better fit for us . First impressions are favourable and we are receiving a similar amount of money. If you see ones which you don't think we should be showing to anyone, please let Edward know offlist. &lt;/br&gt; <br /> '''Spam''' to owner and volunteers addresses has been increasing lately. Usually they all get through before being reported and automatically removed, but will get posted out and should be ignored. Edward will be doing more work aimed at reducing the amount but some will always get through.&lt;/br&gt;<br /> He has done a quick fix so that if the same email address sends a mail to more than 20 group volunteer addresses within the last 24 hours we'll treat subsequent messages from them as spam. Some groups will still see those spam mails, which have probably been sent out already by email. And if they were sending in alphabetical order it will be the same groups .<br /> == Direct ==<br /> <br /> Someone asked about being able post without logging in, which received the explanation below. &lt;br&gt;<br /> &quot;If you're a completely new user (i.e. an email address we don't know), what happens is that we create an account for you, email you a password, and log you in. They can change their password, and they can log in via other methods (e.g. Facebook) later on if they like. It does have the downside that if they prefer to log in with Facebook and use a different email then they will have two accounts.&lt;br&gt;<br /> If you're an existing user (i.e. an email address we know) then you would usually be logged in automatically. Not always - that wouldn't be the case on a different device, or if you'd logged out, or a few other things. In that case we don't force you to log in when posting, though you would need to do so when seeing chats etc.&lt;br&gt;<br /> The reason it's like this is to try to make it as simple as possible for new users, which is where things need to be very very easy otherwise people give up and we never get a chance to persuade them. Once we've got their email and they've posted, then they'll start getting emails, and so we get more chances to keep them engaged.&lt;br&gt;<br /> <br /> '''Chats'''&lt;br&gt;<br /> I deleted the Freegle Central Chat from MTs by mistake when I was clearing out some spam. Will it come back when someone posts to it or will someone have to add it again for me?&lt;br&gt;<br /> Edward will have to re enable it for you.&lt;br&gt;<br /> Chat arrived but does not contain any information&lt;br&gt;<br /> This is usually because it has been forwarded from another account. They are less likely to make it through into chat, because of the way we strip out reply text, which tends to strip out the forwarded part.<br /> If you need to see the original mail you'll need to forward it to a real email account rather than the volunteers address. I have a todo item to allow mods to see the original email on chat messages which would help with this&lt;/br&gt;<br /> I occasionally glance at a chat on MT’s where I’ve replied by email to the Owner address notification I get. The text inserted into the chat is often slightly different to the text in the mail with some bits missing, sometimes they are important omissions.&lt;br&gt;<br /> A Thanks. That one looks like you've copied an email address into it, and the stripping/tidying has gone awry. I will look into it.&lt;br&gt;<br /> <br /> <br /> '''Multiple posting.'''&lt;br&gt;<br /> We had a discussion about whether to allow members to decide when and what groups to post their messages to or whether we are more qualified to decide for them. &lt;br&gt;<br /> At present all our code has to be reworked so any changes will not happen quickly. What you see after you post has become too complex already.&lt;br&gt;<br /> You'll probably get two popups. One about availability One about sharing or donating&lt;br&gt;<br /> Once you dismiss those you'll see:A banner of info about the group&lt;br&gt;<br /> A message about what happens next and the FOP&lt;br&gt;<br /> A message asking you to check your spam folder&lt;br&gt;<br /> A &quot;Give something else&quot; and a &quot;Find something&quot; button&lt;br&gt;<br /> A button to continue to the Home Page&lt;br&gt;<br /> And there's already the menu on the top with all the options on there for people who want to start posting.&lt;br&gt;<br /> This is a good example of not practicing what we preach, and is getting out of control without adding more.&lt;br&gt;<br /> Further discussion will take place after the present work is complete.&lt;br&gt;<br /> <br /> We have now changed the posting procedure by members so that they do not have to go through all the info pages for each post if they are posting lots . It was pointed out that this will not work if they wish to post some to different groups as it misses the location page. You can If you want to post another message from scratch, you can click on the Give menu option. But that isn't very clear, so it is suggested that if we skip the first stage we should be able to change that info on the second stage. Edward agrees and is thinking about how to do that without cluttering too much.&lt;br&gt;<br /> <br /> '''Drafts'''&lt;br&gt;<br /> I have a member who double posted yesterday. He tells me today that when he posted, it kept saving his post as a draft copy. He said; <br /> It would'nt go through alright, kept saying 'DRAFT' .. .. so l don't know whats wrong with me posting items.&lt;br&gt;<br /> I tried putting other things on, but the process ends before l'm finished.&lt;br&gt;<br /> A. Thanks. I'm improving the way the drafts are handled so that shouldn't be a problem in due course.&lt;br&gt;<br /> <br /> '''Q &amp; A'''&lt;br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link.&lt;br&gt;<br /> A Sorry fixed now not sure went it disappeared.&lt;br&gt;<br /> Q. A member says her auto repost keeps disappearing&lt;br&gt;<br /> A. Yes I fixed this this morning&lt;br&gt;<br /> Q A Members posts are not appearing in his Myposts tab&lt;br&gt;<br /> A Fixed now&lt;br&gt;<br /> <br /> '''Events'''&lt;/br&gt;<br /> How do I edit an event on behalf of a member please?&lt;/br&gt;<br /> A On FD. Click where you see it to view more details, and then you should see an Edit button.&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> '''This is an automated list of the changes to the client code in the last month. If you have any questions about them, please ask Geeks@ilovefreegle.org'''.&lt;br&gt;<br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> <br /> Add progress bar during submit (20 hours ago)<br /> Add transition to fade next button in when giving (2 days ago)<br /> Delete button not working for multiple posts (2 days ago)<br /> Allow easy post of multiple offers (2 days ago)<br /> What's next page (2 days ago)<br /> Rework compose store with an eye to easier submission of multiple messages (2 days ago)<br /> Tweaks to post page (2 days ago)<br /> Autocomplete bug on item (2 days ago)<br /> <br /> '''This is an automated list of the changes to the server code in the last month.'''.Geeks@ilovefreegle.org &lt;br&gt;<br /> <br /> <br /> '''and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;/br&gt;<br /> his is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.<br /> <br /> Here are the more important ones which would affect members:<br /> <br /> * Remove email ads from LiveIntent and replace with Job Ads from AdView (6 days ago)<br /> <br /> <br /> '''This is an automated list of the changes to the server code in the last month.'''.Geeks@ilovefreegle.org &lt;br&gt;<br /> <br /> ... here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> UT fixes &lt;/br&gt;<br /> Newsfeed threadhead wrong. &lt;/br&gt;<br /> Yahoo login for new FD version&lt;/br&gt;<br /> Commit project &lt;/br&gt;<br /> In ModTools, phantom edits &lt;/br&gt;<br /> Reverse backup reliability change - it does make it more reliable, but it's also costing us more. Increase the gsutil retries in .boto instead&lt;/br&gt;<br /> Speed up Support Tools Find User a lot&lt;/br&gt;<br /> Block multiple messages to volunteers on different groups from the same email fairly recently &lt;/br&gt;<br /> Reduce radius on job search to 5 miles. (2 days ago)<br /> Speed-up: when fetching messages in FD, only search for messages &gt; 90 days old. No point in showing more recent ones and this keeps the search much faster. &lt;/br&gt;<br /> Bug in jobs links &lt;/br&gt;<br /> Ensure we don't issue slow searches for message fetching&lt;/br&gt;<br /> Not randomising job ads correctly &lt;/br&gt;<br /> Remove debug Return group name consistently when listing messages&lt;/br&gt;<br /> Shuffle job ads&lt;/br&gt;<br /> Some text in chat messages can cause omissions in what's shown in the client&lt;/br&gt;<br /> Reduce space in job ads &lt;/br&gt;<br /> AdView bug &lt;/br&gt;<br /> Add IP to adview script &lt;/br&gt;<br /> Switch to job ads in emails &lt;/br&gt;<br /> Add function to get nearby jobs, which we will use in email digests &lt;/br&gt;<br /> Proxy to serve job ads &lt;/br&gt;<br /> Add proxy to access job ads &lt;/br&gt;<br /> Speed-ups: newsfeed digest &lt;/br&gt;<br /> Don't send stories to inactive users - generates lots of mails and also hits spam traps &lt;/br&gt;<br /> Ban't see own posts due to bad binary data returned from server&lt;/br&gt;<br /> Another OOF message&lt;/br&gt;<br /> Extremely rarely, message lost from My Posts&lt;/br&gt;<br /> Typo in event emails&lt;/br&gt;<br /> More on chitchat replies to replies &lt;/br&gt;<br /> Next version of FD will support replies to replies in chitchat; enable this on the server side&lt;/br&gt;<br /> Add new client to git changes email &lt;/br&gt;<br /> Convert item field when posting into an autocomplete&lt;/br&gt;<br /> Rotate/delete photo when posting&lt;/br&gt;)<br /> Add photo upload to post &lt;/br&gt;<br /> Improve styling of postcode dropdown&lt;/br&gt;<br /> First pass message post&lt;/br&gt;<br /> Store postcode during compose &lt;/br&gt;<br /> Back out perf improvement that is a bit flaky and probably not needed &lt;/br&gt;<br /> Nits &lt;/br&gt;<br /> Insert comments with component names in dev (2 days ago)<br /> Style tweak (2 days ago)<br /> Display open offers/wanteds in message info (2 days ago)<br /> Click on message photo broken (3 days ago)<br /> More autocomplete fixes (3 days ago)<br /> Fix autocomplete bug on enter with no results (3 days ago)<br /> Show autocomplete list on focus (3 days ago)<br /> Grab autocomplete into our project so we can tweak it (3 days ago)<br /> Style fixes (3 days ago)<br /> Start work on Give flow Rework TODOs to flag design issues (3 days ago)<br /> Style tweaks (3 days ago)<br /> Fix problem where deleted chitchat entries still appear by not persisting newsfeed in store (3 days ago)<br /> Post photos on chitchat (3 days ago)<br /> Improve scrolling in chat when image uploaded (3 days ago)<br /> Button to maximise popup chat (3 days ago)<br /> Minor chitchat fixes (3 days ago)<br /> Remember last home page (3 days ago)<br /> Own message not showing after posting on chitchat (3 days ago)<br /> Previous change broke infinite scroll (4 days ago)<br /> Disable Vuex strict mode which kills performance in dev (4 days ago)<br /> More work on chat (4 days ago)<br /> Image upload in chat (4 days ago)<br /> Remove sanitizer - not needed Chat fixes (4 days ago)<br /> Minor style tweaks (7 days ago)<br /> Multiple popup chat windows (7 days ago)<br /> Add images in chat (7 days ago)<br /> Style tweak (7 days ago)<br /> Popup chats initial pass (7 days ago)<br /> <br /> <br /> <br /> <br /> <br /> == Mod Tools ==<br /> <br /> Mods changing group settings.<br /> This was raised again and the settings have not yet been changed.<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.&lt;br&gt;<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.&lt;br&gt;<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Happy to help.&lt;br&gt;<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!&lt;br&gt;<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.org, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)&lt;br&gt;<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups&lt;br&gt;<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...&lt;br&gt;<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM&lt;br&gt;<br /> OFFER: Deck Chairs&lt;br&gt;<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.&lt;br&gt;<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.&lt;br&gt;<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.&lt;br&gt;<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com &lt;br&gt;<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.&lt;br&gt;<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago&lt;br&gt;<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email&lt;br&gt;<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?&lt;br&gt;<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.&lt;br&gt;<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info&lt;br&gt;<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.&lt;br&gt;<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.&lt;br&gt;<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks&lt;br&gt;<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.&lt;br&gt;<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield &lt;br&gt;<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.&lt;br&gt;<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat&lt;br&gt;<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Tech Report &lt;br&gt;<br /> August 2019 &lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-07-31|Freegle Tech Report 19-07-31] Forward to [[Freegle Tech Report 19-09-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50797 2019-10-07T09:08:03Z

<p>Dorothyjeanquinn: /* General */ as</p> <hr /> <div>Freegle Tech Report August 2019<br /> Messages <br /> Members 113<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. &lt;br&gt;<br /> We also had a mail pile up for a couple of days when we got backed up.<br /> <br /> == Direct ==<br /> <br /> I haven't hunted for answers or done any testing as I'm still sore! I have asked him if he's using the app or website.<br /> <br /> &quot;Hi, I am very grateful for the service you provide especially for finding volunteers. My only comment would be that when I receive the emails asking whether a post is still active or not and once logged in,that when I click the still active button it doesn't give a positive response so sometimes I am not sure it has worked and I maybe then click it again and you maybe get more than one response, for which I apologise. Is it possible to amend the click buttons so that a positive response is shown? Thanks again for a great service. John&quot;<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!<br /> '''Wanda''' Happy to help.<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.o<br /> rg, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM<br /> OFFER: Deck Chairs<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.<br /> <br /> Jean<br /> Tech Report <br /> August 2019 <br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-07-31|Freegle Tech Report 19-07-31] Forward to [[Freegle Tech Report 19-09-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50776 2019-09-30T15:09:59Z

<p>Dorothyjeanquinn: /* General */ a</p> <hr /> <div>Freegle Tech Report August 2019<br /> Messages <br /> Members 113<br /> ----<br /> <br /> == General ==<br /> Edward started to upgrade our website this month. It is hoped we will be able to provide a faster more streamlined service. Some minor problems have been spotted, and quickly sorted. He wants everyone to be on the lookout for any blips as it is easy to overlook some connected code. <br /> We also had a mail pile up for a couple of days when we got backed up.<br /> <br /> <br /> <br /> == Direct ==<br /> <br /> I haven't hunted for answers or done any testing as I'm still sore! I have asked him if he's using the app or website.<br /> <br /> &quot;Hi, I am very grateful for the service you provide especially for finding volunteers. My only comment would be that when I receive the emails asking whether a post is still active or not and once logged in,that when I click the still active button it doesn't give a positive response so sometimes I am not sure it has worked and I maybe then click it again and you maybe get more than one response, for which I apologise. Is it possible to amend the click buttons so that a positive response is shown? Thanks again for a great service. John&quot;<br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!<br /> '''Wanda''' Happy to help.<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.o<br /> rg, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM<br /> OFFER: Deck Chairs<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.<br /> <br /> Jean<br /> Tech Report <br /> August 2019 <br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-07-31|Freegle Tech Report 19-07-31] Forward to [[Freegle Tech Report 19-09-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50773 2019-09-30T14:39:53Z

<p>Dorothyjeanquinn: fg</p> <hr /> <div>Freegle Tech Report August 2019<br /> Messages <br /> Members 113<br /> ----<br /> <br /> == General ==<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> == Tech Chat ==<br /> <br /> '''Jeni''' I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.<br /> '''Wanda''' Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.<br /> '''Jeni''' I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!<br /> '''Wanda''' Happy to help.<br /> '''Elaine''' I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!<br /> '''Wanda''' Just curious, on the dashboard it is currently saying that we are having problems with delivering mail to just about every mainstream email provider.. Think it's been there 2 days.. is this something we can resolve or have they all ganged up on us in one go? lol<br /> This is what I'm seeing &quot;The affected domains are btinternet.com, gmail.com, googlemail.com, hotmail.co.uk, hotmail.com, user.trashnothing.co<br /> m, users.ilovefreegle.o<br /> rg, yahoo.co.uk, yahoo.com&quot; Bit disconcerting that our own domain is in there too ;)<br /> '''David''' I have a member who cannot see his posts in myposts and I can see the same using support tools member email is dave_sox@hotmail.com on Reading and Henley groups<br /> '''Wanda''' No I can't see them either when I impersonate him.... I waited a good while in case they were taking time to load and also checked for typo in email but nothing. .last few posts were on 13th. . also the blue info panel didn't load either...<br /> David Thanks Wanda and he has just confirmed its this message: Tue, Aug 13, 2019 6:10 PM<br /> OFFER: Deck Chairs<br /> '''Dee''' Deck chairs don't show in the logs but do show in Posing History for yesterday.<br /> '''Edward Hibbert''' Wanda - we do have a mail backlog, and I'm working on it.<br /> '''Wanda''' Thanks Ed.. Just never seen so many at once showing on that page ;)<br /> '''Edward Hibbert''' That's because the problem was at our end, so it affects all domains. I've changed some stuff, and the backlog is dropping (down from 200K to 136K emails over the last 15 minutes), so it should be sorted in the next hour or so.<br /> '''David''' Would that cause this (noting I am using this aol email to contact her) : Bounce for cwfreegle@aol.com: smtp; 554 delivery error: dd This user doesn't '''have a aol.com<br /> Edward Hibbert''' David - no, it wouldn't. If I email that address I get a bounce back immediately - so I suspect that the email address you're using looks very similar but isn't exactly the same.<br /> '''Wanda'''Thanks Ed, I did wonder if it was us as there were so many. . All the lovely conveyancing spam messages are coming thru now too. .lol<br /> a month ago<br /> '''David''' Thanks Edward she has changed her email from cwfrecycle to cwfreegle and I was using the old one to contact her by email<br /> '''John Nash''' Hi guys. A member has just contacted me saying that the app no longer notifies her of new messages and I wondered why that may be. Any suggestions?<br /> '''Wanda'''@John There has been a recent thread about this in the mod tools group https://uk.groups.yahoo.com/neo/groups/Mo<br /> dTools/info Not sure if Chris has resolved it yet but he will need to know app version, android or iOS and which version of those too. I can;t recall what was done exactly but I think the app needed to be refreshed to show notifications or restarted, I may be wrong as I only skimmed the thread. Worth checking on the group thread first for clues that may help your member and also to report the similar problems to Chris in there.<br /> Just realised I can;t recall if the thread in there was/is about the Mod tools app or the Freegle app lol<br /> There's also the tech group too if it is more Freegle direct related https://uk.groups.ya hoo.com/neo/groups/Freegle-Tech/info<br /> '''Elaine''' I have mentioned this to Chris, who has been looking into it, but so far he has been unable to find anything on our side that could be causing this. If anyone does get more info, he monitors the groups, but not this thread, so I alert him if anything comes up that may be his remit.<br /> '''Sheila''' I don't think this has been resolved. I still don't get notifications on the app unless I open the app and start using it. Then the notifications show. Mine do appear when I log in, others have said they actually have to enter chat to get the notifications showing. By then you don't need a notification. It is something being looked at currently as far as I know. I'm just telling people to log in and check chat rather than rely on notifications. Members can now also set up text messages so they get a text message if a chat is waiting, so if people are having problems, maybe suggest they set it up. its free to the end user.<br /> '''David''' Question from a memebr re what photo format and or size is best :Please can you tell me the best format to use for a photo - I have tried various ways of adding a photo to my listing but not getting anywhere! Many thanks<br /> '''Edward Hibbet'''It handles pretty much most photo formats (JPG, PNG, GIF) and resizes them automatically. You probably need more info about the problem she's seeing.<br /> '''Liz''' Hi folks I just received a chat message from a member reporting someone for selling stuff he'd gotten from them recognised him from a local car boot sale. Anyway I seem to remember that along with being able to reply via Chat that there used to be the option of replying by email? I wanted to let him respond with details privately Thanks Liz Enfield<br /> '''Edward Hibbert''' If you want him to send them privately to you, then give him your personal email address.<br /> '''Liz''' But what happened to the reply by email rather than on chat? I prefer not to give personal details on chat<br /> '''Wanda'''@Liz Once we moved off Yahoo chat became the primary way to communicate on FD. Email notification is just an addition for those that want it. You can get the member's direct mail if you look for them in the member list unless they are a TN member where you can't see their email and never could.<br /> <br /> Jean<br /> Tech Report <br /> August 2019 <br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-07-31|Freegle Tech Report 19-07-31] Forward to [[Freegle Tech Report 19-09-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-08-31&diff=50770 2019-09-30T14:09:19Z

<p>Dorothyjeanquinn: d</p> <hr /> <div>Freegle Tech Report August 2019<br /> Messages <br /> Members 113<br /> ----<br /> <br /> == General ==<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> == Tech Chat ==<br /> <br /> Jeni I've got 5 publicity posts showing on the Dashboard - but when I click on it, I've got 5 white boxes. I have a feeling it might be my new computer, which is doing some strange things evry ow and then. Anyone got any ideas of what I can do. I've tried logging out and logging back in again.<br /> Wanda Ed may need to know what browser you are using and OS etc. Have a feeling windows new one, Edge, is not compatible but I may be wrong.<br /> Jeni I'm using Firefox - have just tried Edge (never usually use it) but they are showing on there! Chrome is OK too - looks like Firefox is a problem at the moment OK solved - for some reason Blocking had come on! We live and learn ...<br /> Elaine I have been struggling with a similar problem. It is possible to leave blocking on generally, but turn it off for particular sites only. If you open the site, then look at the site name ~(e.g. https://modtools.org/modtools) you will see a small shield in that box, to the left of that name. If you click on it, you can turn off blocking for that site only. It took over 2 hours to figure that out, once I had figured out it was the security and tracing options that were the problem, so this might save you, or possibly members, a lot of time and inconvenience!!<br /> <br /> <br /> <br /> <br /> <br /> <br /> Back</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-07-31&diff=50767 2019-09-30T13:56:08Z

<p>Dorothyjeanquinn: /* Tech Chat */ comp</p> <hr /> <div>Freegle Tech Report July 2019<br /> Messages 27243-27379<br /> Members 113<br /> <br /> ----<br /> <br /> == General ==<br /> <br /> Edward arrived home early July and caught up on any outstanding queries, most of which had corrected themselves or could not be reproduced. &lt;/br&gt;Still getting a lot of our mails going to spam so Edward is going to try to whitelist our domains (not just individuals). He was also going to send out instructions he has been given to stop Yahoo members getting our mails into their spam boxes. However it seems that doesn’t work. It also appears that BT have two types of email. BT Yahoo Mail and BT Mail &lt;/br&gt;<br /> We would like to find out if those with the BT Mail, (It doesn't have the Yahoo! logon on the top left} still get our mails not arriving or going into spam. &lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> '''Mail'''&lt;/br&gt;<br /> Edward tried various things to improve deliverability with Yahoo UK and btinternet mails. He opened a support call. Which resulted in a mail with standard best practice advice.T ried to contact Yahoo Support via Twitter. Ditto.&lt;/br&gt;<br /> We established that repeatedly marking items as Not Spam doesn't help.&lt;/br&gt;<br /> We established that the Yahoo mail filters are not reliable, and can't be used to force mails into the inbox - so there is no point in mailing our members asking them to do this.&lt;/br&gt;<br /> We experimented with varying the email contents, headers, and sender quite a lot, which didn't help.&lt;/br&gt;<br /> We changed it to send directly out of a different one of our hosts (bulk3).&lt;/br&gt;<br /> All that we can now do is to add something on the site which warns btinternet and yahoo members specifically about spam. We already have a general reminder about checking spam folders but I can beef it up for those domains.&lt;/br&gt;<br /> '''Q&amp;A'''&lt;/br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link. Ours asks people not to sell items they receive without stating that's their intention.... and now have a fairly new member who is hoovering things up and selling them on the Facebook groups. She's also making up stories about why she would like things but it would be nice to have that back if possible please so everyone can see it.&lt;/br&gt;<br /> A I have done a fix but it is not live as yet.&lt;/br&gt;<br /> Q. If someone deletes their account with us, should their posts disappear from the group messages? I have an ex member who was happily posting to the group and the newsfeed about how wonderful everything was who’s then deleted her account. Presumably anyone trying to reply wouldn’t get through&lt;/br&gt;<br /> A We keep the messages so as not to mess with the stats, but we ought to hide them. I'll fix that.&lt;/br&gt;<br /> Q Had a Wanted reposted after 7 days - no problem except it has no Auto-repost # in red at the top - and I assume it must be because it has the same post number as before (#58699420). Also not showing up in our Group logs. &lt;/br&gt;<br /> A, He has probably reposted manually. Your group settings allow this after 7days. &lt;/br&gt;<br /> Q. Spread the word says <br /> “You can help even more by letting us know where you put up posters. Once we know where it is, then we can encourage other freeglers to put one up there in future.” But the pink “I put up a poster” button doesn't lead to this. A box pops up saying please wait and the wheel goes round. Then the box disappears, but nothing else happens, no opportunity to give the location of the poster.&lt;/br&gt;<br /> A I've seen that in the app when there is a dodgy network connection. Are you still seeing it? If so, on which device?&lt;/br&gt;<br /> Q. I have a member who has tried to withdraw a Wanted post and says that the Button is not working. She has now sent me a Screenshot, and I see that actually she has not tried to Withdraw on the post in &quot;My Posts&quot; but on the Auto Repost Notice. She tried to click Withdraw on this but nothing happened. Not sure if this is something specific to her or there is a general problem. I've attached a screenshot of the Notice she was trying to click on.&lt;/br&gt;<br /> A It's possible she's using an old email client, in which case it might not work (which is why we have that text there telling people to try the website if the buttons don't work).&lt;/br&gt;<br /> Q. Does anyone know how I unban a member?&lt;/br&gt;<br /> A You can’t, email Geeks@ilovefreegle.org to do it for you.&lt;/br&gt;<br /> Q. On My Posts. Some members report that they find copies of their mails in Drafts. <br /> A. They can just delete them if they went through okay. It happens if you multi list items, so that if keep inputting similar details, it remembers and you don’t have to do the lot each time..&lt;/br&gt;<br /> <br /> == Servers ==<br /> <br /> '''Client code changes in the last Month Here are the more important ones which would affect members:'''&lt;/br&gt;<br /> * Not showing replies on My Posts when there are &lt; 5 posts and they show expanded&lt;/br&gt;<br /> * Add ability to ask for Business Cards on the Spread page&lt;/br&gt;<br /> * Can get duplicate &quot;no longer promised&quot; messages&lt;/br&gt;<br /> * Add a link to report message posts more easily &lt;/br&gt;<br /> * Group description missing from My Groups &lt;/br&gt;<br /> * Make message to check spam folders more forceful&lt;/br&gt;<br /> <br /> '''Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;/br&gt;'''<br /> In MT, show last moderated time for mods in Find Group in Support Tools&lt;/br&gt;<br /> Add link to council newsletter archive &lt;/br&gt;<br /> In MT, don't allow standard messages to be sent with an empty body&lt;/br&gt;<br /> Change council section on WDF &lt;/br&gt;<br /> Add Oxfordshire Reuses to councils toolkit &lt;/br&gt;<br /> In MT, a standard message which changes from all upper case loses spaces &lt;/br&gt;<br /> Use Richmond example some more&lt;/br&gt;<br /> Remove broken link on Councils bulky waste section &lt;/br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;/br&gt;<br /> Merge pull request #16 from Lurux/patch-1 &lt;/br&gt;<br /> Always show the help text on the spammer admin pages.&lt;/br&gt;<br /> Remove sponsored walk donation appeal&lt;/br&gt;<br /> Merge remote-tracking branch 'origin/master' &lt;/br&gt;<br /> Fix message report &lt;/br&gt;<br /> Add link to tell story to Spread page &lt;/br&gt;<br /> In MT, collapse previous ADMINs by default to reduce page length&lt;/br&gt;<br /> <br /> '''This is an automated list of the changes to the server code in the last Month'''<br /> '''Here are the more important ones which would affect members:'''<br /> * Sending availability email notifications when no availability specified &lt;/br&gt;<br /> * Don't send &quot;Could you help&quot; messages for deleted users&lt;/br&gt;<br /> * Other people's thumbs up/down ought to expire after six months &lt;/br&gt;<br /> <br /> '''Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Still sending empty schedule summaries&lt;/br&gt;<br /> Change backup script to try to improve reliability of our test restore &lt;/br&gt;<br /> A couple of bad invented emails&lt;/br&gt;<br /> Ask users who received things to give a thumbs up &lt;/br&gt;<br /> Return last moderated time for mods, for use in Support Tools&lt;/br&gt;<br /> Improve stripping of reply text &lt;/br&gt;<br /> Improve Newsfeed email digests, and fix bug where stories can show as a blank entry &lt;/br&gt;<br /> Script to detect bad email addresses &lt;/br&gt;<br /> Story count wrong for groups you're a backup on &lt;/br&gt;<br /> Record why we have forgotten a user - request or inactive &lt;/br&gt;<br /> Stroll sponsorship has finished &lt;/br&gt;<br /> Filter out mail to volunteers from known spammers &lt;/br&gt;<br /> Add extra OOF message&lt;/br&gt;<br /> Some googlemail/gmail accounts not combined correctly. &lt;/br&gt;<br /> Don't ask for donations from people who have received items if the item was marked as taken a long time it was offered,. &lt;/br&gt;<br /> Need to forget Yahoo ID when deleting users &lt;/br&gt;<br /> Can't handle user names with a dash in them&lt;/br&gt;<br /> UT fixes&lt;/br&gt;<br /> Remove stroll donation appeal from chat notifications&lt;/br&gt;<br /> Fix up group settings for allow edits &lt;/br&gt;<br /> purge logs for old mail bounces to save space &lt;/br&gt;<br /> Auto-confirm Twitter requests when querying blocked account&lt;/br&gt;<br /> Ensure TN picks up message edits &lt;/br&gt;<br /> In MT, creation of chats to members not working correctly&lt;/br&gt;<br /> Strip trailing underscores and dashes when extracting message. &lt;/br&gt;<br /> Group images not shown correctly in chat summary &lt;/br&gt;<br /> Not all images returned correctly in chat summary&lt;/br&gt;<br /> UT fixes &lt;/br&gt;<br /> Minor changes to aid Nuxt client &lt;/br&gt;<br /> Back out previous bad fix &lt;/br&gt;<br /> Improve script for triggering user digest.&lt;/br&gt;<br /> Allow JSON-encoded POST data &lt;/br&gt;<br /> Unsubscribe headers are wrong for Events and Volunteering digest mails&lt;/br&gt;<br /> Not tweeting all messages&lt;/br&gt;<br /> Script to help debug a problem Sheila is seeing with being set to backup&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> <br /> In the Admin section you put the box to create a new admin at the top but, when you select a group the ‘previously sent’ Admins show up the bottom of the Nationally suggested ones, That may be fine for people that may only have one or two suggested admins but if you have loads, like I do it’s a long scroll to see what admins have gone out on a group.&lt;/br&gt;<br /> Q Could you put the info under the create new Admin box and put the suggested Admins at the very bottom pretty please?&lt;/br&gt;<br /> A The Pending Admins shouldn't stay there for long, for most people - they should be approved or deleted. So that shouldn't be a long list. Is it because you're on lots of groups?&lt;/br&gt;<br /> Q Couldn’t you collapse the previous admins list as a default setting if you think people won't bother scrolling to get to the pending national ones? You may think we should not sit on the national ones but some are out far to early. &lt;/br&gt;<br /> <br /> Q. I have an invisible story. Count shows 2 at the moment, but there is only one story waiting. It's been showing an extra story for a couple of weeks now.&lt;/br&gt;<br /> A Thanks it was showing them if on groups you were a backup on . Fixed now.&lt;/br&gt;<br /> Q.I can't see an auto refresh in modtools but if there is one in doesn't appear to be frequent enough. For improved moderator synchronisation it would be better if the modtools screen would auto refresh at something of the order of 1 minute. Possible, or not?&lt;/br&gt;<br /> A You're right that there are some problems with the autorefresh. This will be fixed by work I plan to do later in the year.&lt;/br&gt;<br /> Q. I know there had been a problem before where chat boxes were vanishing as you were typing in them. I think you found a fix for that but I’ve found another place where it is happening. In Edit on MT’s I was trying to let someone know how to promise as they’d just used the original message and edited it to say it was now promised. The chat box let me get about 4 words in then vanished. Not sure it’s the same problem as before.&lt;/br&gt;<br /> A The Chat button in the Edits page doesn't do the right thing. Fix made&lt;/br&gt;<br /> <br /> <br /> == Mobile app ==<br /> <br /> Our app has been rejected in review, we think probably because it doesn't have a clear way of reporting inappropriate content in the OFFER/WANTED posts. &lt;/br&gt;<br /> I'm adding a link to allow this. You'll get a popup to explain why: This will open a chat to the mods (which will go out by email if needed),&lt;/br&gt;<br /> The Google login on the Freegle app stopped working at the last release. I've fixed that now and just done a new release.&lt;/br&gt;<br /> There's also an option for users on the main posts to &quot;Report this post&quot; so you might possibly see chat messages to mods like this. This functionality is also present on v1.4.16 which is already available for iOS (where the Google login still works).&lt;/br&gt;<br /> I now need to fix up the Google login on the ModTools Android app.&lt;/br&gt;<br /> <br /> <br /> == Trash Nothing ==<br /> <br /> We seem to have a problem with some of the TrashNothing Taken posts. The Taken appears on ModTools but is not referenced to the Offer. the Offer is removed from TrashNothing website and our App - but not removed from Freegle website. One member concerned with the Folding Bicycle posts confirmed that he posted these via the App (presume the TN one).&lt;/br&gt;<br /> They have posted the taken from a different TN address than the offers so we are not be able to tie them together. &lt;/br&gt;<br /> <br /> <br /> <br /> == Tech Chat ==<br /> <br /> This just in 'Hello, I’ve had a message from a freegler and by accident I’ve pressed the downward thumb on the message. Sorry bad eyes and on mobile! Can you take that off? Feel very guilty. She’d done nothing wrong!&lt;/br&gt;<br /> Maggie S Yes, if you click the thumbs up button, it will cancel the thumbs down to a thumbs up, you know what thumbs up/down you give by the button turning blue&lt;/br&gt;<br /> I'm getting a load of 'online mattress ' junk mail on modtools , how do i deal with it please anyone &lt;/br&gt;<br /> Wanda They have been added to the spammer list. Sadly when they spam the Owner ady's we only catch them after the event as the owner addy has to be public and that lets the spambots in to spam us :( They've probably moved on elsewhere now.... we're always catching these after the event. Not sure there is any way to catch them before... pretty sure ~Ed would ave found a way by now if there was. My chat bubble on MT's showed 408. .altho that also counts images as one message too. .but my email has a load to delete now. . one wonders why Yahoo doesn't pick these ones out as spam and not bother sending them to me yet perfectly legit mail is sent to spam &lt;/br&gt;<br /> Wanda added to list. .nothing we can do about these except block after the fact.&lt;/br&gt;<br /> Peter Hi I was going through some old emails. I notice the spam member conversations (online mattresses) were being sent to Barnet Freegle. This group only has 330 members. I was thinking there might be a reasonable chance of finding the spammer. Any suggestion welcome. Didn't Nigel Munday have a program in days of freecycle to run to find a hidden spammer on a group?&lt;/br&gt;<br /> Peter The ones Wanda listed in confirmed spammers I believed are spoofed emails. I think she mentioned this herself. If I remember correctly there was discussion about it being a botnet. If a members computer gets infected compromised then it can start sending out hundreds of emails.Looking at the domain names WHOIS I have good reason to believe the image links are spammers.#Peter&lt;/br&gt;<br /> Wanda @Peter. They weren't spoofed member emails as non of the addresses belonged to any groups so more likely a spambot . all Owner addy's are public on the site and all got affected. I think that is usually a sign of a program running around the net. Ed would know more about how these things work.<br /> &lt;/br&gt; <br /> Liz It used to be that when a member created a post and it came for moderation the subject line was set something like Offered Item (Enfield EN1) now members seem to be able to change or add anything they like I have always had the format as above but now I get them with things like (N9, Waltham Forest, Essex) this is made up but it means I have to edit them and ask the member to resend using their full postcode and the system will automatically give the correct format but one or two have told me that that's what they did - I'm confused has something changed? Liz &lt;/br&gt;<br /> #Liz Ive not had it happen with any FD members, just TN - and I assumed it was because they tend to put in all kinds of stuff, anyhow, anywhere.&lt;/br&gt;<br /> Liz New topic I can't remember how to add a mod Peter Morris has kindly offered to help with an admin and I need to add him temporarily? Thanks Liz Enfield<br /> Wanda @Liz Find him in the group member list [do a search on his email] and you can change him to Mod from there.&lt;/br&gt;<br /> Maggie S I'm not getting notifications on freegle chat on my mobile, I had a message waiting an hour before I checked to see if I had any messages, &lt;/br&gt;<br /> Wanda Not sure Chris checks the MT's tools chat, probably best to get him in Tech or MT's Yahoo groups Mags&lt;/br&gt;<br /> Elaine He doesn't, wanda, Maggie S, But I do, and I ensure he knows anything relevant!! In case you haven't contacted him yet, I mailed him directly., he tells me he had this report before from someone, and is dealing on Central, but as yet, no success. He'll be reporting back on there. xx&lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech&lt;/br&gt;<br /> July 2019&lt;/br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 19-06-30|Freegle Tech Report 19-06-30]] Forward to [[Freegle Tech Report 19-08-31]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-07-31&diff=50764 2019-09-30T13:49:47Z

<p>Dorothyjeanquinn: /* Servers */ bret</p> <hr /> <div>Freegle Tech Report July 2019<br /> Messages 27243-27379<br /> Members 113<br /> <br /> ----<br /> <br /> == General ==<br /> <br /> Edward arrived home early July and caught up on any outstanding queries, most of which had corrected themselves or could not be reproduced. &lt;/br&gt;Still getting a lot of our mails going to spam so Edward is going to try to whitelist our domains (not just individuals). He was also going to send out instructions he has been given to stop Yahoo members getting our mails into their spam boxes. However it seems that doesn’t work. It also appears that BT have two types of email. BT Yahoo Mail and BT Mail &lt;/br&gt;<br /> We would like to find out if those with the BT Mail, (It doesn't have the Yahoo! logon on the top left} still get our mails not arriving or going into spam. &lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> '''Mail'''&lt;/br&gt;<br /> Edward tried various things to improve deliverability with Yahoo UK and btinternet mails. He opened a support call. Which resulted in a mail with standard best practice advice.T ried to contact Yahoo Support via Twitter. Ditto.&lt;/br&gt;<br /> We established that repeatedly marking items as Not Spam doesn't help.&lt;/br&gt;<br /> We established that the Yahoo mail filters are not reliable, and can't be used to force mails into the inbox - so there is no point in mailing our members asking them to do this.&lt;/br&gt;<br /> We experimented with varying the email contents, headers, and sender quite a lot, which didn't help.&lt;/br&gt;<br /> We changed it to send directly out of a different one of our hosts (bulk3).&lt;/br&gt;<br /> All that we can now do is to add something on the site which warns btinternet and yahoo members specifically about spam. We already have a general reminder about checking spam folders but I can beef it up for those domains.&lt;/br&gt;<br /> '''Q&amp;A'''&lt;/br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link. Ours asks people not to sell items they receive without stating that's their intention.... and now have a fairly new member who is hoovering things up and selling them on the Facebook groups. She's also making up stories about why she would like things but it would be nice to have that back if possible please so everyone can see it.&lt;/br&gt;<br /> A I have done a fix but it is not live as yet.&lt;/br&gt;<br /> Q. If someone deletes their account with us, should their posts disappear from the group messages? I have an ex member who was happily posting to the group and the newsfeed about how wonderful everything was who’s then deleted her account. Presumably anyone trying to reply wouldn’t get through&lt;/br&gt;<br /> A We keep the messages so as not to mess with the stats, but we ought to hide them. I'll fix that.&lt;/br&gt;<br /> Q Had a Wanted reposted after 7 days - no problem except it has no Auto-repost # in red at the top - and I assume it must be because it has the same post number as before (#58699420). Also not showing up in our Group logs. &lt;/br&gt;<br /> A, He has probably reposted manually. Your group settings allow this after 7days. &lt;/br&gt;<br /> Q. Spread the word says <br /> “You can help even more by letting us know where you put up posters. Once we know where it is, then we can encourage other freeglers to put one up there in future.” But the pink “I put up a poster” button doesn't lead to this. A box pops up saying please wait and the wheel goes round. Then the box disappears, but nothing else happens, no opportunity to give the location of the poster.&lt;/br&gt;<br /> A I've seen that in the app when there is a dodgy network connection. Are you still seeing it? If so, on which device?&lt;/br&gt;<br /> Q. I have a member who has tried to withdraw a Wanted post and says that the Button is not working. She has now sent me a Screenshot, and I see that actually she has not tried to Withdraw on the post in &quot;My Posts&quot; but on the Auto Repost Notice. She tried to click Withdraw on this but nothing happened. Not sure if this is something specific to her or there is a general problem. I've attached a screenshot of the Notice she was trying to click on.&lt;/br&gt;<br /> A It's possible she's using an old email client, in which case it might not work (which is why we have that text there telling people to try the website if the buttons don't work).&lt;/br&gt;<br /> Q. Does anyone know how I unban a member?&lt;/br&gt;<br /> A You can’t, email Geeks@ilovefreegle.org to do it for you.&lt;/br&gt;<br /> Q. On My Posts. Some members report that they find copies of their mails in Drafts. <br /> A. They can just delete them if they went through okay. It happens if you multi list items, so that if keep inputting similar details, it remembers and you don’t have to do the lot each time..&lt;/br&gt;<br /> <br /> == Servers ==<br /> <br /> '''Client code changes in the last Month Here are the more important ones which would affect members:'''&lt;/br&gt;<br /> * Not showing replies on My Posts when there are &lt; 5 posts and they show expanded&lt;/br&gt;<br /> * Add ability to ask for Business Cards on the Spread page&lt;/br&gt;<br /> * Can get duplicate &quot;no longer promised&quot; messages&lt;/br&gt;<br /> * Add a link to report message posts more easily &lt;/br&gt;<br /> * Group description missing from My Groups &lt;/br&gt;<br /> * Make message to check spam folders more forceful&lt;/br&gt;<br /> <br /> '''Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;/br&gt;'''<br /> In MT, show last moderated time for mods in Find Group in Support Tools&lt;/br&gt;<br /> Add link to council newsletter archive &lt;/br&gt;<br /> In MT, don't allow standard messages to be sent with an empty body&lt;/br&gt;<br /> Change council section on WDF &lt;/br&gt;<br /> Add Oxfordshire Reuses to councils toolkit &lt;/br&gt;<br /> In MT, a standard message which changes from all upper case loses spaces &lt;/br&gt;<br /> Use Richmond example some more&lt;/br&gt;<br /> Remove broken link on Councils bulky waste section &lt;/br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;/br&gt;<br /> Merge pull request #16 from Lurux/patch-1 &lt;/br&gt;<br /> Always show the help text on the spammer admin pages.&lt;/br&gt;<br /> Remove sponsored walk donation appeal&lt;/br&gt;<br /> Merge remote-tracking branch 'origin/master' &lt;/br&gt;<br /> Fix message report &lt;/br&gt;<br /> Add link to tell story to Spread page &lt;/br&gt;<br /> In MT, collapse previous ADMINs by default to reduce page length&lt;/br&gt;<br /> <br /> '''This is an automated list of the changes to the server code in the last Month'''<br /> '''Here are the more important ones which would affect members:'''<br /> * Sending availability email notifications when no availability specified &lt;/br&gt;<br /> * Don't send &quot;Could you help&quot; messages for deleted users&lt;/br&gt;<br /> * Other people's thumbs up/down ought to expire after six months &lt;/br&gt;<br /> <br /> '''Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''<br /> Still sending empty schedule summaries&lt;/br&gt;<br /> Change backup script to try to improve reliability of our test restore &lt;/br&gt;<br /> A couple of bad invented emails&lt;/br&gt;<br /> Ask users who received things to give a thumbs up &lt;/br&gt;<br /> Return last moderated time for mods, for use in Support Tools&lt;/br&gt;<br /> Improve stripping of reply text &lt;/br&gt;<br /> Improve Newsfeed email digests, and fix bug where stories can show as a blank entry &lt;/br&gt;<br /> Script to detect bad email addresses &lt;/br&gt;<br /> Story count wrong for groups you're a backup on &lt;/br&gt;<br /> Record why we have forgotten a user - request or inactive &lt;/br&gt;<br /> Stroll sponsorship has finished &lt;/br&gt;<br /> Filter out mail to volunteers from known spammers &lt;/br&gt;<br /> Add extra OOF message&lt;/br&gt;<br /> Some googlemail/gmail accounts not combined correctly. &lt;/br&gt;<br /> Don't ask for donations from people who have received items if the item was marked as taken a long time it was offered,. &lt;/br&gt;<br /> Need to forget Yahoo ID when deleting users &lt;/br&gt;<br /> Can't handle user names with a dash in them&lt;/br&gt;<br /> UT fixes&lt;/br&gt;<br /> Remove stroll donation appeal from chat notifications&lt;/br&gt;<br /> Fix up group settings for allow edits &lt;/br&gt;<br /> purge logs for old mail bounces to save space &lt;/br&gt;<br /> Auto-confirm Twitter requests when querying blocked account&lt;/br&gt;<br /> Ensure TN picks up message edits &lt;/br&gt;<br /> In MT, creation of chats to members not working correctly&lt;/br&gt;<br /> Strip trailing underscores and dashes when extracting message. &lt;/br&gt;<br /> Group images not shown correctly in chat summary &lt;/br&gt;<br /> Not all images returned correctly in chat summary&lt;/br&gt;<br /> UT fixes &lt;/br&gt;<br /> Minor changes to aid Nuxt client &lt;/br&gt;<br /> Back out previous bad fix &lt;/br&gt;<br /> Improve script for triggering user digest.&lt;/br&gt;<br /> Allow JSON-encoded POST data &lt;/br&gt;<br /> Unsubscribe headers are wrong for Events and Volunteering digest mails&lt;/br&gt;<br /> Not tweeting all messages&lt;/br&gt;<br /> Script to help debug a problem Sheila is seeing with being set to backup&lt;/br&gt;<br /> <br /> <br /> == Modtools ==<br /> <br /> In the Admin section you put the box to create a new admin at the top but, when you select a group the ‘previously sent’ Admins show up the bottom of the Nationally suggested ones, That may be fine for people that may only have one or two suggested admins but if you have loads, like I do it’s a long scroll to see what admins have gone out on a group.&lt;/br&gt;<br /> Q Could you put the info under the create new Admin box and put the suggested Admins at the very bottom pretty please?&lt;/br&gt;<br /> A The Pending Admins shouldn't stay there for long, for most people - they should be approved or deleted. So that shouldn't be a long list. Is it because you're on lots of groups?&lt;/br&gt;<br /> Q Couldn’t you collapse the previous admins list as a default setting if you think people won't bother scrolling to get to the pending national ones? You may think we should not sit on the national ones but some are out far to early. &lt;/br&gt;<br /> <br /> Q. I have an invisible story. Count shows 2 at the moment, but there is only one story waiting. It's been showing an extra story for a couple of weeks now.&lt;/br&gt;<br /> A Thanks it was showing them if on groups you were a backup on . Fixed now.&lt;/br&gt;<br /> Q.I can't see an auto refresh in modtools but if there is one in doesn't appear to be frequent enough. For improved moderator synchronisation it would be better if the modtools screen would auto refresh at something of the order of 1 minute. Possible, or not?&lt;/br&gt;<br /> A You're right that there are some problems with the autorefresh. This will be fixed by work I plan to do later in the year.&lt;/br&gt;<br /> Q. I know there had been a problem before where chat boxes were vanishing as you were typing in them. I think you found a fix for that but I’ve found another place where it is happening. In Edit on MT’s I was trying to let someone know how to promise as they’d just used the original message and edited it to say it was now promised. The chat box let me get about 4 words in then vanished. Not sure it’s the same problem as before.&lt;/br&gt;<br /> A The Chat button in the Edits page doesn't do the right thing. Fix made&lt;/br&gt;<br /> <br /> <br /> == Mobile app ==<br /> <br /> Our app has been rejected in review, we think probably because it doesn't have a clear way of reporting inappropriate content in the OFFER/WANTED posts. &lt;/br&gt;<br /> I'm adding a link to allow this. You'll get a popup to explain why: This will open a chat to the mods (which will go out by email if needed),&lt;/br&gt;<br /> The Google login on the Freegle app stopped working at the last release. I've fixed that now and just done a new release.&lt;/br&gt;<br /> There's also an option for users on the main posts to &quot;Report this post&quot; so you might possibly see chat messages to mods like this. This functionality is also present on v1.4.16 which is already available for iOS (where the Google login still works).&lt;/br&gt;<br /> I now need to fix up the Google login on the ModTools Android app.&lt;/br&gt;<br /> <br /> <br /> == Trash Nothing ==<br /> <br /> We seem to have a problem with some of the TrashNothing Taken posts. The Taken appears on ModTools but is not referenced to the Offer. the Offer is removed from TrashNothing website and our App - but not removed from Freegle website. One member concerned with the Folding Bicycle posts confirmed that he posted these via the App (presume the TN one).&lt;/br&gt;<br /> They have posted the taken from a different TN address than the offers so we are not be able to tie them together. &lt;/br&gt;<br /> <br /> <br /> <br /> == Tech Chat ==<br /> <br /> This just in 'Hello, I’ve had a message from a freegler and by accident I’ve pressed the downward thumb on the message. Sorry bad eyes and on mobile! Can you take that off? Feel very guilty. She’d done nothing wrong!&lt;/br&gt;<br /> Maggie S Yes, if you click the thumbs up button, it will cancel the thumbs down to a thumbs up, you know what thumbs up/down you give by the button turning blue&lt;/br&gt;<br /> I'm getting a load of 'online mattress ' junk mail on modtools , how do i deal with it please anyone &lt;/br&gt;<br /> Wanda They have been added to the spammer list. Sadly when they spam the Owner ady's we only catch them after the event as the owner addy has to be public and that lets the spambots in to spam us :( They've probably moved on elsewhere now.... we're always catching these after the event. Not sure there is any way to catch them before... pretty sure ~Ed would ave found a way by now if there was. My chat bubble on MT's showed 408. .altho that also counts images as one message too. .but my email has a load to delete now. . one wonders why Yahoo doesn't pick these ones out as spam and not bother sending them to me yet perfectly legit mail is sent to spam &lt;/br&gt;<br /> Wanda added to list. .nothing we can do about these except block after the fact.&lt;/br&gt;<br /> <br /> Peter Hi I was going through some old emails. I notice the spam member conversations (online mattresses) were being sent to Barnet Freegle. This group only has 330 members. I was thinking there might be a reasonable chance of finding the spammer. Any suggestion welcome. Didn't Nigel Munday have a program in days of freecycle to run to find a hidden spammer on a group?&lt;/br&gt;<br /> Peter The ones Wanda listed in confirmed spammers I believed are spoofed emails. I think she mentioned this herself. If I remember correctly there was discussion about it being a botnet. If a members computer gets infected compromised then it can start sending out hundreds of emails.Looking at the domain names WHOIS I have good reason to believe the image links are spammers.#Peter&lt;/br&gt;<br /> Wanda @Peter. They weren't spoofed member emails as non of the addresses belonged to any groups so more likely a spambot . all Owner addy's are public on the site and all got affected. I think that is usually a sign of a program running around the net. Ed would know more about how these things work.<br /> &lt;/br&gt; <br /> Liz It used to be that when a member created a post and it came for moderation the subject line was set something like Offered Item (Enfield EN1) now members seem to be able to change or add anything they like I have always had the format as above but now I get them with things like (N9, Waltham Forest, Essex) this is made up but it means I have to edit them and ask the member to resend using their full postcode and the system will automatically give the correct format but one or two have told me that that's what they did - I'm confused has something changed? Liz &lt;/br&gt;<br /> #Liz Ive not had it happen with any FD members, just TN - and I assumed it was because they tend to put in all kinds of stuff, anyhow, anywhere.&lt;/br&gt;<br /> Liz New topic I can't remember how to add a mod Peter Morris has kindly offered to help with an admin and I need to add him temporarily? Thanks Liz Enfield<br /> Wanda @Liz Find him in the group member list [do a search on his email] and you can change him to Mod from there.&lt;/br&gt;<br /> Maggie S I'm not getting notifications on freegle chat on my mobile, I had a message waiting an hour before I checked to see if I had any messages, &lt;/br&gt;<br /> Wanda Not sure Chris checks the MT's tools chat, probably best to get him in Tech or MT's Yahoo groups Mags&lt;/br&gt;<br /> Elaine He doesn't, wanda, Maggie S, But I do, and I ensure he knows anything relevant!! In case you haven't contacted him yet, I mailed him directly., he tells me he had this report before from someone, and is dealing on Central, but as yet, no success. He'll be reporting back on there. xx&lt;/br&gt;&lt;/br&gt;<br /> <br /> <br /> Jean&lt;/br&gt;<br /> Freegle Tech&lt;/br&gt;<br /> July 2019&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-07-31&diff=50761 2019-09-30T13:37:36Z

<p>Dorothyjeanquinn: adsfad</p> <hr /> <div>Freegle Tech Report July 2019<br /> Messages 27243-27379<br /> Members 113<br /> <br /> ----<br /> <br /> == General ==<br /> <br /> Edward arrived home early July and caught up on any outstanding queries, most of which had corrected themselves or could not be reproduced. &lt;/br&gt;Still getting a lot of our mails going to spam so Edward is going to try to whitelist our domains (not just individuals). He was also going to send out instructions he has been given to stop Yahoo members getting our mails into their spam boxes. However it seems that doesn’t work. It also appears that BT have two types of email. BT Yahoo Mail and BT Mail &lt;/br&gt;<br /> We would like to find out if those with the BT Mail, (It doesn't have the Yahoo! logon on the top left} still get our mails not arriving or going into spam. &lt;/br&gt;<br /> <br /> <br /> == Direct ==<br /> '''Mail'''&lt;/br&gt;<br /> Edward tried various things to improve deliverability with Yahoo UK and btinternet mails. He opened a support call. Which resulted in a mail with standard best practice advice.T ried to contact Yahoo Support via Twitter. Ditto.&lt;/br&gt;<br /> We established that repeatedly marking items as Not Spam doesn't help.&lt;/br&gt;<br /> We established that the Yahoo mail filters are not reliable, and can't be used to force mails into the inbox - so there is no point in mailing our members asking them to do this.&lt;/br&gt;<br /> We experimented with varying the email contents, headers, and sender quite a lot, which didn't help.&lt;/br&gt;<br /> We changed it to send directly out of a different one of our hosts (bulk3).&lt;/br&gt;<br /> All that we can now do is to add something on the site which warns btinternet and yahoo members specifically about spam. We already have a general reminder about checking spam folders but I can beef it up for those domains.&lt;/br&gt;<br /> '''Q&amp;A'''&lt;/br&gt;<br /> The description that appears on the group page is showing if you visit a group using explore but not from the My Groups link. Ours asks people not to sell items they receive without stating that's their intention.... and now have a fairly new member who is hoovering things up and selling them on the Facebook groups. She's also making up stories about why she would like things but it would be nice to have that back if possible please so everyone can see it.&lt;/br&gt;<br /> A I have done a fix but it is not live as yet.&lt;/br&gt;<br /> Q. If someone deletes their account with us, should their posts disappear from the group messages? I have an ex member who was happily posting to the group and the newsfeed about how wonderful everything was who’s then deleted her account. Presumably anyone trying to reply wouldn’t get through&lt;/br&gt;<br /> A We keep the messages so as not to mess with the stats, but we ought to hide them. I'll fix that.&lt;/br&gt;<br /> Q Had a Wanted reposted after 7 days - no problem except it has no Auto-repost # in red at the top - and I assume it must be because it has the same post number as before (#58699420). Also not showing up in our Group logs. &lt;/br&gt;<br /> A, He has probably reposted manually. Your group settings allow this after 7days. &lt;/br&gt;<br /> Q. Spread the word says <br /> “You can help even more by letting us know where you put up posters. Once we know where it is, then we can encourage other freeglers to put one up there in future.” But the pink “I put up a poster” button doesn't lead to this. A box pops up saying please wait and the wheel goes round. Then the box disappears, but nothing else happens, no opportunity to give the location of the poster.&lt;/br&gt;<br /> A I've seen that in the app when there is a dodgy network connection. Are you still seeing it? If so, on which device?&lt;/br&gt;<br /> Q. I have a member who has tried to withdraw a Wanted post and says that the Button is not working. She has now sent me a Screenshot, and I see that actually she has not tried to Withdraw on the post in &quot;My Posts&quot; but on the Auto Repost Notice. She tried to click Withdraw on this but nothing happened. Not sure if this is something specific to her or there is a general problem. I've attached a screenshot of the Notice she was trying to click on.&lt;/br&gt;<br /> A It's possible she's using an old email client, in which case it might not work (which is why we have that text there telling people to try the website if the buttons don't work).&lt;/br&gt;<br /> Q. Does anyone know how I unban a member?&lt;/br&gt;<br /> A You can’t, email Geeks@ilovefreegle.org to do it for you.&lt;/br&gt;<br /> Q. On My Posts. Some members report that they find copies of their mails in Drafts. <br /> A. They can just delete them if they went through okay. It happens if you multi list items, so that if keep inputting similar details, it remembers and you don’t have to do the lot each time..&lt;/br&gt;<br /> <br /> == Servers ==<br /> <br /> '''Client code changes in the last Month Here are the more important ones which would affect members:'''&lt;/br&gt;<br /> * Not showing replies on My Posts when there are &lt; 5 posts and they show expanded&lt;/br&gt;<br /> * Add ability to ask for Business Cards on the Spread page&lt;/br&gt;<br /> * Can get duplicate &quot;no longer promised&quot; messages&lt;/br&gt;<br /> * Add a link to report message posts more easily &lt;/br&gt;<br /> * Group description missing from My Groups &lt;/br&gt;<br /> * Make message to check spam folders more forceful&lt;/br&gt;<br /> <br /> Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;/br&gt;<br /> In MT, show last moderated time for mods in Find Group in Support Tools&lt;/br&gt;<br /> Add link to council newsletter archive &lt;/br&gt;<br /> In MT, don't allow standard messages to be sent with an empty body&lt;/br&gt;<br /> Change council section on WDF &lt;/br&gt;<br /> Add Oxfordshire Reuses to councils toolkit &lt;/br&gt;<br /> In MT, a standard message which changes from all upper case loses spaces &lt;/br&gt;<br /> Use Richmond example some more&lt;/br&gt;<br /> Remove broken link on Councils bulky waste section &lt;/br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;/br&gt;<br /> Merge pull request #16 from Lurux/patch-1 &lt;/br&gt;<br /> Always show the help text on the spammer admin pages.&lt;/br&gt;<br /> Remove sponsored walk donation appeal&lt;/br&gt;<br /> Merge remote-tracking branch 'origin/master' <br /> Fix message report <br /> Add link to tell story to Spread page <br /> In MT, collapse previous ADMINs by default to reduce page length<br /> <br /> This is an automated list of the changes to the server code in the last Month<br /> Here are the more important ones which would affect members:<br /> * Sending availability email notifications when no availability specified <br /> * Don't send &quot;Could you help&quot; messages for deleted users<br /> * Other people's thumbs up/down ought to expire after six months <br /> <br /> Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> <br /> Still sending empty schedule summaries<br /> Change backup script to try to improve reliability of our test restore <br /> A couple of bad invented emails<br /> Ask users who received things to give a thumbs up <br /> Return last moderated time for mods, for use in Support Tools<br /> Improve stripping of reply text <br /> Improve Newsfeed email digests, and fix bug where stories can show as a blank entry <br /> Script to detect bad email addresses <br /> Story count wrong for groups you're a backup on <br /> Record why we have forgotten a user - request or inactive <br /> Stroll sponsorship has finished <br /> Filter out mail to volunteers from known spammers <br /> Add extra OOF message<br /> Some googlemail/gmail accounts not combined correctly. <br /> Don't ask for donations from people who have received items if the item was marked as taken a long time it was offered,. <br /> Need to forget Yahoo ID when deleting users <br /> Can't handle user names with a dash in them<br /> UT fixes<br /> Remove stroll donation appeal from chat notifications<br /> Fix up group settings for allow edits <br /> purge logs for old mail bounces to save space <br /> Auto-confirm Twitter requests when querying blocked account<br /> Ensure TN picks up message edits <br /> In MT, creation of chats to members not working correctly<br /> Strip trailing underscores and dashes when extracting message. <br /> Group images not shown correctly in chat summary <br /> Not all images returned correctly in chat summary<br /> UT fixes <br /> Minor changes to aid Nuxt client <br /> Back out previous bad fix <br /> Improve script for triggering user digest.<br /> Allow JSON-encoded POST data <br /> Unsubscribe headers are wrong for Events and Volunteering digest mails<br /> Not tweeting all messages<br /> Script to help debug a problem Sheila is seeing with being set to backup<br /> <br /> Modtools<br /> In the Admin section you put the box to create a new admin at the top but, when you select a group the ‘previously sent’ Admins show up the bottom of the Nationally suggested ones, That may be fine for people that may only have one or two suggested admins but if you have loads, like I do it’s a long scroll to see what admins have gone out on a group.<br /> Could you put the info under the create new Admin box and put the suggested Admins at the very bottom pretty please?<br /> The Pending Admins shouldn't stay there for long, for most people - they should be approved or deleted. So that shouldn't be a long list. Is it because you're on lots of groups?<br /> Couldn’t you collapse the previous admins list as a default setting if you think people won't bother scrolling to get to the pending national ones? You may think we should not sit on the national ones but some are out far to early. <br /> <br /> Q. I have an invisible story. Count shows 2 at the moment, but there is only one story waiting. It's been showing an extra story for a couple of weeks now.<br /> A Thanks it was showing them if on groups you were a backup on . Fixed now.<br /> Q.I can't see an auto refresh in modtools but if there is one in doesn't appear to be frequent enough. For improved moderator synchronisation it would be better if the modtools screen would auto refresh at something of the order of 1 minute. Possible, or not?<br /> A You're right that there are some problems with the autorefresh. This will be fixed by work I plan to do later in the year.<br /> Q. I know there had been a problem before where chat boxes were vanishing as you were typing in them. I think you found a fix for that but I’ve found another place where it is happening. In Edit on MT’s I was trying to let someone know how to promise as they’d just used the original message and edited it to say it was now promised. The chat box let me get about 4 words in then vanished. Not sure it’s the same problem as before.<br /> A The Chat button in the Edits page doesn't do the right thing. Fix made<br /> <br /> Mobile app<br /> Our app has been rejected in review, we think probably because it doesn't have a clear way of reporting inappropriate content in the OFFER/WANTED posts. Fair point.<br /> I'm adding a link to allow this. You'll get a popup to explain why: This will open a chat to the mods (which will go out by email if needed),<br /> The Google login on the Freegle app stopped working at the last release. I've fixed that now and just done a new release.<br /> There's also an option for users on the main posts to &quot;Report this post&quot; so you might possibly see chat messages to mods like this. This functionality is also present on v1.4.16 which is already available for iOS (where the Google login still works).<br /> I now need to fix up the Google login on the ModTools Android app.<br /> <br /> <br /> <br /> Trash Nothing<br /> We seem to have a problem with some of the TrashNothing Taken posts. The Taken appears on ModTools but is not referenced to the Offer. the Offer is removed from TrashNothing website and our App - but not removed from Freegle website. One member concerned with the Folding Bicycle posts confirmed that he posted these via the App (presume the TN one).<br /> They have posted the taken from a different TN address than the offers so we are not be able to tie them together. <br /> <br /> <br /> Tech Chat<br /> This just in 'Hello, I’ve had a message from a freegler and by accident I’ve pressed the downward thumb on the message. Sorry bad eyes and on mobile! Can you take that off? Feel very guilty. She’d done nothing wrong!<br /> Maggie S Yes, if you click the thumbs up button, it will cancel the thumbs down to a thumbs up, you know what thumbs up/down you give by the button turning blue<br /> I'm getting a load of 'online mattress ' junk mail on modtools , how do i deal with it please anyone <br /> Wanda They have been added to the spammer list. Sadly when they spam the Owner ady's we only catch them after the event as the owner addy has to be public and that lets the spambots in to spam us :( They've probably moved on elsewhere now.... we're always catching these after the event. Not sure there is any way to catch them before... pretty sure ~Ed would ave found a way by now if there was. My chat bubble on MT's showed 408. .altho that also counts images as one message too. .but my email has a load to delete now. . one wonders why Yahoo doesn't pick these ones out as spam and not bother sending them to me yet perfectly legit mail is sent to spam grrr<br /> Wanda added to list. .nothing we can do about these except block after the fact.<br /> a month ago<br /> Peter Hi I was going through some old emails. I notice the spam member conversations (online mattresses) were being sent to Barnet Freegle. This group only has 330 members. I was thinking there might be a reasonable chance of finding the spammer. Any suggestion welcome. Didn't Nigel Munday have a program in days of freecycle to run to find a hidden spammer on a group?<br /> Peter The ones Wanda listed in confirmed spammers I believed are spoofed emails. I think she mentioned this herself. If I remember correctly there was discussion about it being a botnet. If a members computer gets infected compromised then it can start sending out hundreds of emails.Looking at the domain names WHOIS I have good reason to believe the image links are spammers.#Peter<br /> Wanda @Peter. They weren't spoofed member emails as non of the addresses belonged to any groups so more likely a spambot . all Owner addy's are public on the site and all got affected. I think that is usually a sign of a program running around the net. Ed would know more about how these things work.<br /> <br /> <br /> <br /> Liz It used to be that when a member created a post and it came for moderation the subject line was set something like Offered Item (Enfield EN1) now members seem to be able to change or add anything they like I have always had the format as above but now I get them with things like (N9, Waltham Forest, Essex) this is made up but it means I have to edit them and ask the member to resend using their full postcode and the system will automatically give the correct format but one or two have told me that that's what they did - I'm confused has something changed? Liz Enfield<br /> #Liz Ive not had it happen with any FD members, just TN - and I assumed it was because they tend to put in all kinds of stuff, anyhow, anywhere.<br /> Liz New topic I can't remember how to add a mod Peter Morris has kindly offered to help with an admin and I need to add him temporarily? Thanks Liz Enfield<br /> Wanda @Liz Find him in the group member list [do a search on his email] and you can change him to Mod from there.<br /> Maggie S I'm not getting notifications on freegle chat on my mobile, I had a message waiting an hour before I checked to see if I had any messages, <br /> Wanda Not sure Chris checks the MT's tools chat, probably best to get him in Tech or MT's Yahoo groups Mags<br /> Elaine He doesn't, wanda, Maggie S, But I do, and I ensure he knows anything relevant!! In case you haven't contacted him yet, I mailed him directly., he tells me he had this report before from someone, and is dealing on Central, but as yet, no success. He'll be reporting back on there. xx<br /> <br /> <br /> Jean<br /> Freegle Tech<br /> July 2019</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-06-30&diff=50758 2019-09-30T13:21:15Z

<p>Dorothyjeanquinn: /* Tech Chat */ fy</p> <hr /> <div>Freegle Tech Report June 2019&lt;/br&gt;<br /> Messages 27171-27242&lt;/br&gt;<br /> Members 113&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> <br /> A really quiet month as Edward was away on a sponsored walk which raised over £10K for Freegle. Chris and Edward remained available if needed urgently of course but nothing major happened. &lt;/br&gt;<br /> <br /> <br /> <br /> == Direct ==<br /> <br /> ‘I got a complaint about not being able to filter the offers/wanteds I knew where she was going wrong but couldn't remember how to put it right! When I had a look, I realised: it's not absolutely clear where to click to bring up the filters. One for when you have time.’&lt;/br&gt;<br /> <br /> Q. I have been checking our posts every day because of our recent &quot;turn off chat/not receiving replies&quot; problem but maybe it is also happening elsewhere? <br /> I had some auto reposts come through yesterday but when I checked today one is not on ModTools and not on our Group page listing either. I assumed either it had been Taken or maybe the member had just deleted it - but when I search on FD and Modtools, it is shown as being reposted and there is no indication that anything else has happened to it. Then I found another couple from a few days ago - they were there yesterday and gone today until you search for them! Today they are back, I know auto reposts are not reposted just moved up the list. My problem was that some posts that had been bumped up the list just disappeared completely and then came back gradually over about 2-3 hours. &lt;/br&gt;<br /> A Ed . I am back now if it happens again grab me for a team viewer&lt;/br&gt;<br /> Q I have a member offering a sofa, he attached 4 photos which I can see on ModTools. However only one has appeared on our Group FD page&lt;/br&gt;<br /> A Sorry for the delay I think I have fixed it now&lt;/br&gt;<br /> Q.I'm trying to join three groups on FD, but using the app, the join button turns white on clicking, then turns back to green. It took me about a dozen tries to join Rugby and so far I'm not able to join Daventry at all. I still have to join Leamington as well. Prospective members won't be as patient to keep trying.&lt;/br&gt;<br /> I was just able to join (and leave) Carnforth and Daventry groups in the FD app so obviously you ran into a problem which I can't diagnose. There did seem to be a bug on trying to leave in one scenario which I will look at soon) but that won't have stopped you joining.&lt;/br&gt;<br /> A I've done some experimentation with my own email, and joining from the explore page works ok - it shows the Leave button. So I'm wondering if it is specific to you being on so many groups. Can you do some testing with a different user? That would still be a bug, but a less urgent one.&lt;/br&gt;<br /> Yes is is okay when I use a new email address.&lt;/br&gt;'''<br /> Q Members are reporting not seeing the edit button on approved messages. I called on one member and looked on his screen so he is correct. Anyone else have this problem!!!&lt;/br&gt;<br /> A When they updated the Edge Browser last, there were changes which broke some of our stuff. I got one member to download another browser and the missing features were back. There was a problem with the settings for allowing editing on some groups which I have now fixed.&lt;/br&gt;<br /> Q. Thumb’s up. I've just tried this on an ipad and iPhone. Marked the item as taken Then clicked on the thumbs up which was showing 6 in blue and thumbs down 2 in orange.&lt;/br&gt; Clicking on it turns it to white and shows 5! Orange thumbs down remains at 2&lt;/br&gt;<br /> A. You can only do one up or down per person ( to prevent spitefulness) so if you have already done one and click again it removes it.<br /> <br /> == Mobile ==<br /> <br /> I've released new versions of the Freegle and ModTools apps for Android.&lt;/br&gt;<br /> And a new Freegle app for iOS.&lt;/br&gt;<br /> The MT one for Android will follow soon.&lt;/br&gt;&lt;/br&gt;<br /> <br /> In the last release I added code to ask people to rate or review the app.. This has resulted in more ratings/reviews, some of them good but not all.<br /> Previously on iOS at least it seemed that people only reviewed the app when they ran into a problem.&lt;/br&gt;<br /> Some of the problems were general Freegle ones such as no shows. Others cite slowness of the conversations and being confusing - or the chats attached to the wrong post. If you see this, please let us know.&lt;/br&gt;<br /> Ed says he hopes to do a rewrite of user side later in the year which should make it faster.&lt;/br&gt;<br /> Ideally we'd have someone with User Experience (ie user interface) skills to guide us on the app and web site should work (along with testing with actual people, newbies and experienced users) but we don't and can't afford anyone.&lt;/br&gt;<br /> <br /> Chris&lt;/br&gt;<br /> App hat&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in June. Here are the more important ones which would affect members:&lt;/br&gt;<br /> * Not showing all photos&lt;/br&gt;&lt;/br&gt;<br /> Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;/br&gt;<br /> Add another autoresponder message &lt;/br&gt;<br /> Don't double count stroll donations at month end &lt;/br&gt;<br /> Stats showing multiple totals&lt;/br&gt;<br /> <br /> <br /> == Tech Chat ==<br /> <br /> Very quiet as it is understood Edward would not be reading this while on his walk and moderators with tech problems were advised to email him directly, .<br /> &lt;/br&gt;<br /> Jean&lt;/br&gt;<br /> Freegle Tech&lt;/br&gt;<br /> June 2019&lt;/br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-05-31|Freegle Tech Report 19-05-31]] Forward to [[Freegle Tech Report 19-07-31]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-06-30&diff=50755 2019-09-30T13:19:40Z

<p>Dorothyjeanquinn: /* Direct */ s</p> <hr /> <div>Freegle Tech Report June 2019&lt;/br&gt;<br /> Messages 27171-27242&lt;/br&gt;<br /> Members 113&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> <br /> A really quiet month as Edward was away on a sponsored walk which raised over £10K for Freegle. Chris and Edward remained available if needed urgently of course but nothing major happened. &lt;/br&gt;<br /> <br /> <br /> <br /> == Direct ==<br /> <br /> ‘I got a complaint about not being able to filter the offers/wanteds I knew where she was going wrong but couldn't remember how to put it right! When I had a look, I realised: it's not absolutely clear where to click to bring up the filters. One for when you have time.’&lt;/br&gt;<br /> <br /> Q. I have been checking our posts every day because of our recent &quot;turn off chat/not receiving replies&quot; problem but maybe it is also happening elsewhere? <br /> I had some auto reposts come through yesterday but when I checked today one is not on ModTools and not on our Group page listing either. I assumed either it had been Taken or maybe the member had just deleted it - but when I search on FD and Modtools, it is shown as being reposted and there is no indication that anything else has happened to it. Then I found another couple from a few days ago - they were there yesterday and gone today until you search for them! Today they are back, I know auto reposts are not reposted just moved up the list. My problem was that some posts that had been bumped up the list just disappeared completely and then came back gradually over about 2-3 hours. &lt;/br&gt;<br /> A Ed . I am back now if it happens again grab me for a team viewer&lt;/br&gt;<br /> Q I have a member offering a sofa, he attached 4 photos which I can see on ModTools. However only one has appeared on our Group FD page&lt;/br&gt;<br /> A Sorry for the delay I think I have fixed it now&lt;/br&gt;<br /> Q.I'm trying to join three groups on FD, but using the app, the join button turns white on clicking, then turns back to green. It took me about a dozen tries to join Rugby and so far I'm not able to join Daventry at all. I still have to join Leamington as well. Prospective members won't be as patient to keep trying.&lt;/br&gt;<br /> I was just able to join (and leave) Carnforth and Daventry groups in the FD app so obviously you ran into a problem which I can't diagnose. There did seem to be a bug on trying to leave in one scenario which I will look at soon) but that won't have stopped you joining.&lt;/br&gt;<br /> A I've done some experimentation with my own email, and joining from the explore page works ok - it shows the Leave button. So I'm wondering if it is specific to you being on so many groups. Can you do some testing with a different user? That would still be a bug, but a less urgent one.&lt;/br&gt;<br /> Yes is is okay when I use a new email address.&lt;/br&gt;'''<br /> Q Members are reporting not seeing the edit button on approved messages. I called on one member and looked on his screen so he is correct. Anyone else have this problem!!!&lt;/br&gt;<br /> A When they updated the Edge Browser last, there were changes which broke some of our stuff. I got one member to download another browser and the missing features were back. There was a problem with the settings for allowing editing on some groups which I have now fixed.&lt;/br&gt;<br /> Q. Thumb’s up. I've just tried this on an ipad and iPhone. Marked the item as taken Then clicked on the thumbs up which was showing 6 in blue and thumbs down 2 in orange.&lt;/br&gt; Clicking on it turns it to white and shows 5! Orange thumbs down remains at 2&lt;/br&gt;<br /> A. You can only do one up or down per person ( to prevent spitefulness) so if you have already done one and click again it removes it.<br /> <br /> == Mobile ==<br /> <br /> I've released new versions of the Freegle and ModTools apps for Android.&lt;/br&gt;<br /> And a new Freegle app for iOS.&lt;/br&gt;<br /> The MT one for Android will follow soon.&lt;/br&gt;&lt;/br&gt;<br /> <br /> In the last release I added code to ask people to rate or review the app.. This has resulted in more ratings/reviews, some of them good but not all.<br /> Previously on iOS at least it seemed that people only reviewed the app when they ran into a problem.&lt;/br&gt;<br /> Some of the problems were general Freegle ones such as no shows. Others cite slowness of the conversations and being confusing - or the chats attached to the wrong post. If you see this, please let us know.&lt;/br&gt;<br /> Ed says he hopes to do a rewrite of user side later in the year which should make it faster.&lt;/br&gt;<br /> Ideally we'd have someone with User Experience (ie user interface) skills to guide us on the app and web site should work (along with testing with actual people, newbies and experienced users) but we don't and can't afford anyone.&lt;/br&gt;<br /> <br /> Chris&lt;/br&gt;<br /> App hat&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in June. Here are the more important ones which would affect members:&lt;/br&gt;<br /> * Not showing all photos&lt;/br&gt;&lt;/br&gt;<br /> Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;/br&gt;<br /> Add another autoresponder message &lt;/br&gt;<br /> Don't double count stroll donations at month end &lt;/br&gt;<br /> Stats showing multiple totals&lt;/br&gt;<br /> <br /> <br /> == Tech Chat ==<br /> <br /> Very quiet as it is understood Edward would not be reading this while on his walk and moderators with tech problems were advised to email him directly, .<br /> &lt;/br&gt;<br /> Jean&lt;/br&gt;<br /> Freegle Tech&lt;/br&gt;<br /> June 2019&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-06-30&diff=50752 2019-09-30T13:16:21Z

<p>Dorothyjeanquinn: save</p> <hr /> <div>Freegle Tech Report June 2019&lt;/br&gt;<br /> Messages 27171-27242&lt;/br&gt;<br /> Members 113&lt;/br&gt;<br /> <br /> <br /> == General ==<br /> <br /> A really quiet month as Edward was away on a sponsored walk which raised over £10K for Freegle. Chris and Edward remained available if needed urgently of course but nothing major happened. &lt;/br&gt;<br /> <br /> <br /> <br /> == Direct ==<br /> <br /> ‘I got a complaint about not being able to filter the offers/wanteds I knew where she was going wrong but couldn't remember how to put it right! When I had a look, I realised: it's not absolutely clear where to click to bring up the filters. One for when you have time.’&lt;/br&gt;<br /> <br /> Q. I have been checking our posts every day because of our recent &quot;turn off chat/not receiving replies&quot; problem but maybe it is also happening elsewhere? <br /> I had some auto reposts come through yesterday but when I checked today one is not on ModTools and not on our Group page listing either. I assumed either it had been Taken or maybe the member had just deleted it - but when I search on FD and Modtools, it is shown as being reposted and there is no indication that anything else has happened to it. Then I found another couple from a few days ago - they were there yesterday and gone today until you search for them! Today they are back, I know auto reposts are not reposted just moved up the list. My problem was that some posts that had been bumped up the list just disappeared completely and then came back gradually over about 2-3 hours. &lt;/br&gt;<br /> A Ed . I am back now if it happens again grab me for a team viewer&lt;/br&gt;<br /> Q I have a member offering a sofa, he attached 4 photos which I can see on ModTools. However only one has appeared on our Group FD page&lt;/br&gt;<br /> Sorry for the delay I think I have fixed it now&lt;/br&gt;<br /> Q.I'm trying to join three groups on FD, but using the app, the join button turns white on clicking, then turns back to green. <br /> It took me about a dozen tries to join Rugby and so far I'm not able to join Daventry at all. I still have to join Leamington as well. Prospective members won't be as patient to keep trying.&lt;/br&gt;<br /> I was just able to join (and leave) Carnforth and Daventry groups in the FD app so obviously you ran into a problem which I can't diagnose. There did seem to be a bug on trying to leave in one scenario which I will look at soon) but that won't have stopped you joining.&lt;/br&gt;<br /> A I've done some experimentation with my own email, and joining from the explore page works ok - it shows the Leave button. So I'm wondering if it is specific to you being on so many groups. Can you do some testing with a different user? That would still be a bug, but a less urgent one.&lt;/br&gt;<br /> '''Yes is is okay when I use a new email address.&lt;/br&gt;'''<br /> Q Members are reporting not seeing the edit button on approved messages. I called on one member and looked on his screen so he is correct. Anyone else have this problem!!!&lt;/br&gt;<br /> A When they updated the Edge Browser last, there were changes which broke some of our stuff. I got one member to download another browser and the missing features were back. There was a problem with the settings for allowing editing on some groups which I have now fixed.&lt;/br&gt;<br /> Q. Thumb’s up. I've just tried this on an ipad and iPhone. Marked the item as taken Then clicked on the thumbs up which was showing 6 in blue and thumbs down 2 in orange.&lt;/br&gt; Clicking on it turns it to white and shows 5! Orange thumbs down remains at 2&lt;/br&gt;<br /> A. You can only do one up or down per person ( to prevent spitefulness) so if you have already done one and click again it removes it. <br /> <br /> == Mobile ==<br /> <br /> I've released new versions of the Freegle and ModTools apps for Android.&lt;/br&gt;<br /> And a new Freegle app for iOS.&lt;/br&gt;<br /> The MT one for Android will follow soon.&lt;/br&gt;&lt;/br&gt;<br /> <br /> In the last release I added code to ask people to rate or review the app.. This has resulted in more ratings/reviews, some of them good but not all.<br /> Previously on iOS at least it seemed that people only reviewed the app when they ran into a problem.&lt;/br&gt;<br /> Some of the problems were general Freegle ones such as no shows. Others cite slowness of the conversations and being confusing - or the chats attached to the wrong post. If you see this, please let us know.&lt;/br&gt;<br /> Ed says he hopes to do a rewrite of user side later in the year which should make it faster.&lt;/br&gt;<br /> Ideally we'd have someone with User Experience (ie user interface) skills to guide us on the app and web site should work (along with testing with actual people, newbies and experienced users) but we don't and can't afford anyone.&lt;/br&gt;<br /> <br /> Chris&lt;/br&gt;<br /> App hat&lt;/br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in June. Here are the more important ones which would affect members:&lt;/br&gt;<br /> * Not showing all photos&lt;/br&gt;&lt;/br&gt;<br /> Here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;/br&gt;<br /> Add another autoresponder message &lt;/br&gt;<br /> Don't double count stroll donations at month end &lt;/br&gt;<br /> Stats showing multiple totals&lt;/br&gt;<br /> <br /> <br /> == Tech Chat ==<br /> <br /> Very quiet as it is understood Edward would not be reading this while on his walk and moderators with tech problems were advised to email him directly, .<br /> &lt;/br&gt;<br /> Jean&lt;/br&gt;<br /> Freegle Tech&lt;/br&gt;<br /> June 2019&lt;/br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-05-31&diff=50143 2019-06-30T15:17:50Z

<p>Dorothyjeanquinn: done</p> <hr /> <div>Freegle Tech Report May 2019&lt;br&gt;<br /> Messages 27094-27180&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> == General. ==<br /> <br /> Things are quiet this month as Edward is on his charity walk for Freegle. He was asked if he could speed up modtools but the problem was found to be interaction with Waterfox (a Firefox variant) . It will be later in the year before he can look at this so if anyone else is seeing slowness and they're using Firefox, try Chrome.&lt;br&gt;<br /> The Yahoo groups had not posts for 10 days or so. It is understood some members are having lots of problems getting posts through, though it may also have been quiet because Edward is not around to break stuff.&lt;br&gt;<br /> <br /> <br /> == Direct. ==<br /> <br /> Q. A member can’t find all his posts in his My Posts today. He has not had a problem previously.&lt;br&gt;<br /> A. Often this is because they have logged in with a different email address. Has a look for the posts and see if there is anything different.<br /> I think we have this second one sorted. He says he thinks he must have accidentally added an r when confirming his email on the site But that he signed in with the Freegle button as usual. &lt;br&gt;<br /> Q If the email is editable when posting, maybe an 'are you sure' pop up on changing it would be a good idea?&lt;br&gt;<br /> <br /> '''Servers'''&lt;br&gt;<br /> This is an automated list of the changes to the client code in May If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Speed up My Posts page for people with many old posts .&lt;br&gt;<br /> * Make clicking on thumbs up/down cancel current rating.&lt;br&gt;<br /> * Notification ugly for comment on noticeboard post .&lt;br&gt;<br /> * Clarify that ADMIN mails are always sent even if you've paused mails &lt;br&gt;<br /> * Clarify text about chat mail in Settings .&lt;br&gt;<br /> * Messages not showing who sent them.&lt;br&gt;<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> Fix to notifications for chitchat unfollow thread.&lt;br&gt;<br /> Remove log .&lt;br&gt;<br /> Restructure the code which shows/hides the details and reply box in messages. This has always been a bit flaky, e.g. on user profiles. &lt;br&gt;<br /> Remove log.&lt;br&gt;<br /> Add page to show all posters.&lt;br&gt;<br /> Tweak noticeboard text &lt;br&gt;<br /> Add edit link for noticeboard.&lt;br&gt;<br /> Add page to edit a noticeboard.&lt;br&gt;<br /> Messages with multiple photos displaying count in the wrong place on My Posts..&lt;br&gt;<br /> Back out unsubscribe changes as they generate too many mails .&lt;br&gt;<br /> Tweak donation text.&lt;br&gt;<br /> Dates wrong in council stats output.&lt;br&gt;<br /> Make notification code a bit more resilient.&lt;br&gt;<br /> Change unsubscribe page to make leaving easier.&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master.&lt;br&gt;<br /> Change donation appeal to stroll .&lt;br&gt;<br /> Increase blackness of &quot;Looking to leave&quot; link.&lt;br&gt;<br /> Fixes for noticeboard notifications .&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master' ..&lt;br&gt;<br /> Record donations from the popup as mile sponsors&lt;br&gt;<br /> Plot heatmap on a logarithmic scale.&lt;br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in May.. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:'''&lt;br&gt;<br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> Add better donate request into chat notifications.&lt;br&gt;<br /> Give a best guess sponsorship total .&lt;br&gt;<br /> Strip signatures on OFFER/WANTED posts .&lt;br&gt;<br /> Ensure TN replies get matched with the correct message that the TN user is replying to..&lt;br&gt;<br /> Tweak comment.&lt;br&gt;<br /> Include Facebook donations in tally for stroll.&lt;br&gt;<br /> Record source of donation more carefully.&lt;br&gt;<br /> Paging on Old Posts broken if you have drafts.&lt;br&gt;<br /> Fix up bad fromaddr addresses.&lt;br&gt;<br /> Creating our own email addresses starting with.&lt;br&gt;<br /> Noticeboard notification bug.&lt;br&gt;<br /> Admin editing info is wrong.&lt;br&gt;<br /> Noticeboard notifications look silly.&lt;br&gt;<br /> Travis fixes.&lt;br&gt;<br /> Add another OOF message.&lt;br&gt;<br /> Speed-up: change a while back to spot spam members slowed things down.&lt;br&gt;<br /> Switch remaining email donation requests to use PPGF.&lt;br&gt;<br /> Dashboard stats broken by change to allow councils to select stats date.&lt;br&gt;<br /> Allow manual merging of users even if they are set not to automerge.&lt;br&gt;<br /> Put autoreposts at bottom of email digests.&lt;br&gt;<br /> Nit...o&lt;br&gt;<br /> More fixes to notifications and unfollow.&lt;br&gt;<br /> Messages omitted when paging.&lt;br&gt;<br /> When a user is purged from the platform, delete their messages entirely.&lt;br&gt;<br /> Sending thanks when noticeboard probably not valid.&lt;br&gt;<br /> UT fixes .&lt;br&gt;<br /> Allow removal of rating.&lt;br&gt;<br /> Generating duplicate chitchat items for new posters.&lt;br&gt;<br /> Update schema.&lt;br&gt;<br /> Send thank you mail for noticeboards.&lt;br&gt;<br /> Tweak order items returned in chitchat so that there is something more interesting near the top. &lt;br&gt;<br /> <br /> <br /> == Mobile ==<br /> <br /> I've just released a new version of the Freegle and ModTools apps for Android - and submitted them for review for release on iOS - which usually takes about a day.&lt;br&gt;<br /> This catches up with all improvements made by Ed on the website but also asks people to review the Freegle app as one of the options after marking a message as taken. The please-review option is also on the help page. This will hopefully help improve our rating, especially at the iOS App Store. Give it a go - please!&lt;br&gt;<br /> Note that some people will not be able to leave a rating or review at the Google Play Store if their Google account is in a Google Apps domain account.&lt;br&gt;<br /> Chris&lt;br&gt;<br /> Apps hat&lt;br&gt;<br /> <br /> <br /> == Modtools ==<br /> <br /> It’s been pointed out that the buttons to put Freegle publicity on to group Facebook pages appear intermittently at the moment.&lt;br&gt;<br /> We should have buttons for the groups we mod, and they appear sometimes, s for three groups which someone else mods which never do.&lt;br&gt;<br /> They only show up if you're set to active rather than back up - does that help? Also someone else may be putting them on for you. &lt;br&gt;<br /> So if they arrive without being clicked, that’s fine.They also won’t show up if the page has become unlinked though so you need to relink it in the group settings.&lt;br&gt;<br /> <br /> <br /> == Tech Chat ==<br /> <br /> Maggie S i reported a few days ago about harold hill (my area) coming up under brentwood, now today a member mentioned about her postcode coming up under upminster and not hornchurch, like it normally does (next town along), i looked at the mapping again and it was saying the wrong area (as it did with the brentwood/harold hill cliche), i clicked save and it reverted back to the correct hornchurch town, its got to be a cliche, anyone else see anything funny with the postcode/towns?? &lt;br&gt;<br /> Dee I can't see any problem with Upminster/Hornchurch, though it is possible that one postcode could cross the boundary between the two. There is a big Brentwood polygon which surrounds several small areas, and I suspect that it might be causing a problem, even though it does not overlap Harold Hill. Assuming it arrived by itself, that you did not put it there, I would delete it, and see if that cures the problem.&lt;br&gt;<br /> '''If you would like any help with mapping, just ask Support.'''<br /> Wanda There was a time when some huge big polygons appeared out of the blue covering all the smaller local ones. I always delete those when I spot one because ti's obvious they are an error popped in at some point by the system .. I had one that persisted on coming back on one of my groups until it left after the 3rd and final deletion ;)&lt;br&gt;<br /> Maggie S @dee, the hornchurch postcode was well inside the hornchurch area and not near the upminster boundary, the brentwood polygon surrounding the smaller brentwood areas don't cause a problem for me, i put it there ,&lt;br&gt;<br /> Wanda Maggs the big 'Brentwood' polygon covers loads of smaller local area ones and may not cause you a problem but confuses the system as it will randomly select any of the ones it encompass or, selects that larger one. You either need to delete the smaller ones underneath it or remove the big one. That way the system will work better when selecting an area.&lt;br&gt;<br /> Maggie S its not the postcode problem, it was a mapping problem, the mapping was showing her postcode, clearly in the hornchurch section, as upminster, not hornchurch, (shows at the bottom right on mapping, postcode tester)next time it happens, ill take a screenshoot, like i did on the brentwood when it did it there and posted here&lt;br&gt;<br /> Wanda I used the postcode tester this morning and it came up correctly.. however sometimes trying to get something to show inside a polygon can be quite difficult even if it is dead centre... something to do with the first 3 or 4 alpha numerics I think which may cross over local area boundaries... maybe you could resolve it by deleting the 2 distinct polygons to make just one and name it Hornchurch/Upminster &lt;br&gt;<br /> .Just tell her if it comes up with the wrong one again she can edit it as there isn't anything else you can do.&lt;br&gt;<br /> '''Saira''' If I send a member a message via modtools but then ban them from the group - will they be able to see the message? Maybe I'm better off emailing?&lt;br&gt;<br /> A.David I seem to remember they do but couldn't be 100% and general hold off on banning until I have contacted members etc&lt;br&gt;<br /> Jo A member says she can't find her way round to leave and wants all her info deleted, should I use 'Purge from DB' to do this?&lt;br&gt;<br /> Wanda @Jo yes use purge in support tools&lt;br&gt;<br /> Elaine I'd be inclined to go into Approved Members, find the members details, and then just &quot;Delete&quot; them, if they really can't do it after pointing them at Settings on ILF and scrolling down. That way they control things, but you can remove them if they are not wanting to do it. I'd personally not Purge ANYTHING without being told specifically to do it by Ed!!&lt;br&gt;<br /> A.Wanda @Elaine Only those of use with support tools access can fully purge so if you get a member asking for all info to be removed pop a note to support and we'll sort it for you :Doing a full purge is what we have to do in line with GDPR if a member asks to be completely removed from our records. Removing from the group does not remove them from the site and we still hold residual info on them&lt;br&gt;<br /> Elaine Wanda, is that an option that we mortals cannot see, and which is only for Support team Experts?&lt;br&gt;<br /> Wanda WE hold that in case they want to rejoin but if they specifically request all info be removed we have to purge from the database. .once we do that if they do rejoin no old info will be available to them or us.&lt;br&gt;<br /> @Elaine. .Yup it's support tools access only. .Because it removes absolutely everything and could be accidentally used to remove from other groups you are not a mod on..&lt;br&gt; <br /> Wanda When we get queries directly to support we ask them to confirm if they want all info purged if they haven't said that. Some just want to leave a group and we tell them how to do that, others want all info removed under GDPR and that's when we use the purge. We do clarify first to make sure if it isn't clear. We are obliged to remove everything if they ask us to.&lt;br&gt;<br /> Q. Jo I’ve seen a few people over the last few days put random stuff in the item field; I’ve had a full name, a possible post code and ‘just browse’. I’ve not noticed this before, not sure if somethings changed to confuse them or their brains are just addled with the bank holiday.&lt;br&gt;<br /> Edward Hibbert Are they posting via the platform or TN?&lt;br&gt;<br /> Jo Wasn't really paying attention, sorry, hadn't realised it might be a thing initially. Will pay better attention to any future ones.&lt;br&gt;<br /> Q.@edward, do you know that your map doesn’t show up when members close a post? In chrome on an ipad &lt;br&gt;<br /> Edward Hibbert Odd. I've uploaded the image again.&lt;br&gt;<br /> Saira OK - I'll another one to do later I'll see if it tries to show me again &lt;br&gt;<br /> Maggie S i had same grey squares this morning with photos on a post, i was about to message her to redo the photos, but they ended up loading ok while i was doing other post, it was just slow to upload. so dont know if thats anything to do with it&lt;br&gt;<br /> Edward Hibbert Could be that.&lt;br&gt;<br /> Q.Liz Hi folks I received an email chat message from a member that had photographs of all her recent posted items I contacted her as there was no message. She's just replied saying she has no idea she was in an ambulance at the time and her ipad was in her bag and switched off - not sure if its a problem?&lt;br&gt;<br /> Edward Hibbert You sometimes see that if someone replies - or auto-replies - to a What's New digest. Because that reply includes the original mail, you end up with a bunch of photos in chat from the digest. What's relevant is what you see right at the top &lt;br&gt;<br /> Q.Elaine Can I edit incoming publicity from Freegle? There is a misspelling I'd like to correct. 2nd word after address reads HASE, not HAS! If I can't correct it, can it be corrected and resent; it screams at me, and I'm sure I'm not alone!!&lt;br&gt;<br /> Claire Don't know if you can do it here, but upload it to facebook and edit the post on the page, using the three dots &amp; edit at the top right of the post&lt;br&gt;<br /> Q.Liz This just in - I've just asked what he's using to access the group phone etc. - &quot;hi when i open a post i cant seem to close it again not sure if its my computer or the site ? I suggested he refresh the page it was the same as when he logged out and in again. - &quot;I've logged out and back in closed it and reopened it but when i click on the title it wont shut - Liz &lt;br&gt;<br /> Elaine What does he want to open and close? Are these offers, or wants, chats, or notifications? For the most part, things DON'T seem to Close, but they are replaced by the next thing you open. If he gives you a &quot;blow by blow&quot; example of what he sees, and does, and what is happening, it may just be that he misunderstood the way the site works! You don't need to close down everything before logging off.&lt;br&gt;<br /> Dee It may be similar to this enquiry to Support today which said &quot;Tapping on an item opens the description tapping again will not close&quot;. <br /> It is a temporary fix made in response to another problem. Not ideal, but will be staying like that for the time being.&lt;br&gt;<br /> Edward Hibbert I'm going to be away walking shortly. Please can you send anything I need to look at to me by mail? I won't be checking this chat regularly.&lt;br&gt;<br /> a) You can track sponsors via https://sponsoramile. ilovefreegle.org/, 89 so far&lt;br&gt;<br /> b) Raised rougly £500 so far&lt;br&gt;<br /> c) He has sent mails to everyone nearby, and there will be more admins.&lt;br&gt;<br /> d) There's a Facebook page/blog that the sponsors get encouraged to follow.&lt;br&gt;<br /> e) Hate T-shirts but have something attached to my rucksack.&lt;br&gt;<br /> f) Love walking so whatever it raises is a bonus.&lt;br&gt;<br /> I've made his page, NEW STEPS FOR FREEGLE, open up when I log on, alongside my emails, and Modtools. That way I won't forget to look in&lt;br&gt;<br /> Q. HI! Has anyone else had difficulties posting on FreegleRockCafe recently? I tried yesterday, and today, with no success. Have I missed a change of Location, or moderating policy on there? Have I been banned unexpectedly??? I'd appreciate some help!!&lt;br&gt;<br /> David Not sure who asked the question but noone has ever been banned from Rock Cafe and everyone should be unmodded although some folks have reported YAhoo not working as it should&lt;br&gt;<br /> I'll try entering it on Yahpoo and see if that works...&lt;br&gt;<br /> Seemingly Not. Oh well, I will just have to not share it. Pity, It brought a real smile to my fact!!&lt;br&gt;<br /> Jeni Just for info - I never joined the Freegle Rock Cafe but thought I would take a look (being nosy). When i put the address you have given into my browser I got a Security Warning, I think from Yahoo, on the lines of do you really want to go there. When I clicked yes, it just took me to a general Groups page. I then tried to search for FRC - nothing found.&lt;br&gt;<br /> Wanda I have been trying to post to tech or Mod tools Yahoo groups for a week. .all mail has been returned as unable to deliver now. .Only one that seems to be working is Central. .All the others are just not posting new messages at all .Got one thru to tech by doing a test post via the web page and manage do reply to it via mail and that went thru so thought ok I'll post my query now and same thing as before, it went into Yahoo's black hole.. &lt;br&gt;<br /> Yahoo groups are sucking badly currently .For now if there is a tech query post in here and us support peeps will try to sort it out or we'll contact geeks if it's urgent as Chris may be able to do something.&lt;br&gt;<br /> David, I am Flummoxed! I have sent my post several times more. NONE have gone through! In have rejigged it to remove the photo, and sent it in plain text, but STILL it won't appear, Although I can reply to yours, and it appeared, and and send mine with a BCC which arrives safely, I just can not send MY amusing message!! Could I send it to YOU, if you know about these things, and see if you can see what I have done wrong?&lt;br&gt;<br /> Wanda Elaine the only way I have managed to get a message thru to most of the yahoo groups is to post from the web page. If it doesn't work for David you could try that. Can't promise that if people reply by email those will get thru tho, both Tech and Mod Tools groups not receiving messages, same as a few others. Been going on for over a week.. Central seems to be getting messages showing. For now if anyone has a freegle or Mod tools tech query probably best to send to support@ilovefreele.org.. We need to get those other groups shifted, best to move them to groups.io for now as everything can be imported over directly with no hassle.. . seems Yahoo Groups are well and truly foobarred.. Discourse isn't ready to be used and won't be for a good while... [is pleased. .sorry Ed lol ]<br /> I tried posting from the page too, with no success. It's just a post from a member that I thought would amuse, but obviously Yahoo disagrees! Thankfully we are no longer on that system for members - can you imagine the chaos if all of our members posts were vanishing like this?! It just shows how wise Ed et al were to develop this independent system, and everyone who was reluctant to move must now see the value of it. Of course, because they HAVE moved, they are probably not aware of the potential for chaos, but anyone on here must be! We bow down before the wisdom of the Tech Elves, and are grateful for their protection from the Evil that is Yahpoo!!Elaine xx&lt;br&gt;<br /> 1Wanda I think our own system creates it's own problems and has far too much going but yes Yahoo is very bad now altho Sheila managed to get hold of someone in support via a pop up she saw and they are aware of the problem and are trying to fix it. .maybe this time next year it will work again.. Groups.io is so much easier, no bells and whistles and messages get thru... which ultimately is the most important part lol &lt;br&gt;<br /> Ed will kill me so lucky he's not checking in these chats while on his walk. .He knows I prefer the does what it says on the tin approach with no need for extras.. lol *hides*&lt;br&gt;<br /> Q. HELP! Anyone on here know what the national CO2 saved in 2018 was, please? I have been looking for the stat everywhere, but I can't find it!!<br /> Wanda I know you can see individual group ones by clicking more info on the group page but can't recall if there is anything for the national figure. It's not glaringly obvious anywhere that I've looked.&lt;br&gt;<br /> Elaine I KNOW I saw it somewhere, but where t was eludes me. I need the tonnage of CO2 saved,&lt;br&gt;<br /> Dee https://www.ilovefreegle.org/stats&lt;br&gt;<br /> Elaine Thanks so much, Dee!Any chance it could be made more obvious? I'm sure others have looked and given up!&lt;br&gt;<br /> Dee Well, I googled Freegle stats. It's the equivalent of the stats you have on your own groups, but Freegle wide.&lt;br&gt;<br /> <br /> == Trash Nothing ==<br /> <br /> I just posted something using Trashnothing... and found that my post got broken on its journey from TN to Freegle. I attached multiple photos - only one (the least relevant of the lot!) made it to Freegle (they're all there in TN)And the text formatting got broken too, with line breaks in odd places: &lt;br&gt;<br /> It is showing fine on Chrome. I have tested with Firefox and, and it's interpreting the CSS which breaks the words differently from Chrome. I can fix that, so it will stop breaking in the middle of the word. There will still be some long and short lines because the text has explicit line-breaks in the paragraph. &lt;br&gt;<br /> I think if you try clicking on the photo rather than the count, you'll see it work. That's a bug, though, it should also do it if you click on the count itself. I'll fix that.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Repo;rt &lt;br&gt;<br /> May 2019&lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-04-30|Freegle Tech Report 19-04-30]] Forward to [[Freegle Tech Report 19-06-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-05-31&diff=50140 2019-06-30T15:09:24Z

<p>Dorothyjeanquinn: afa</p> <hr /> <div>Freegle Tech Report May 2019&lt;br&gt;<br /> Messages 27094-27180&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> ----<br /> == General. ==<br /> <br /> Things are quiet this month as Edward is on his charity walk for Freegle. He was asked if he could speed up modtools but the problem was found to be interaction with Waterfox (a Firefox variant) . It will be later in the year before he can look at this so if anyone else is seeing slowness and they're using Firefox, try Chrome.&lt;br&gt;<br /> The Yahoo groups had not posts for 10 days or so. It is understood some members are having lots of problems getting posts through, though it may also have been quiet because Edward is not around to break stuff.&lt;br&gt;<br /> <br /> <br /> == Direct. ==<br /> <br /> Q. A member can’t find all his posts in his My Posts today. He has not had a problem previously.&lt;br&gt;<br /> A. Often this is because they have logged in with a different email address. Has a look for the posts and see if there is anything different.<br /> I think we have this second one sorted. He says he thinks he must have accidentally added an r when confirming his email on the site But that he signed in with the Freegle button as usual. &lt;br&gt;<br /> Q If the email is editable when posting, maybe an 'are you sure' pop up on changing it would be a good idea?&lt;br&gt;<br /> <br /> '''Servers'''&lt;br&gt;<br /> This is an automated list of the changes to the client code in May If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Speed up My Posts page for people with many old posts .&lt;br&gt;<br /> * Make clicking on thumbs up/down cancel current rating.&lt;br&gt;<br /> * Notification ugly for comment on noticeboard post .&lt;br&gt;<br /> * Clarify that ADMIN mails are always sent even if you've paused mails &lt;br&gt;<br /> * Clarify text about chat mail in Settings .&lt;br&gt;<br /> * Messages not showing who sent them.&lt;br&gt;<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> Fix to notifications for chitchat unfollow thread.&lt;br&gt;<br /> Remove log .&lt;br&gt;<br /> Restructure the code which shows/hides the details and reply box in messages. This has always been a bit flaky, e.g. on user profiles. &lt;br&gt;<br /> Remove log.&lt;br&gt;<br /> Add page to show all posters.&lt;br&gt;<br /> Tweak noticeboard text &lt;br&gt;<br /> Add edit link for noticeboard.&lt;br&gt;<br /> Add page to edit a noticeboard.&lt;br&gt;<br /> Messages with multiple photos displaying count in the wrong place on My Posts..&lt;br&gt;<br /> Back out unsubscribe changes as they generate too many mails .&lt;br&gt;<br /> Tweak donation text.&lt;br&gt;<br /> Dates wrong in council stats output.&lt;br&gt;<br /> Make notification code a bit more resilient.&lt;br&gt;<br /> Change unsubscribe page to make leaving easier.&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master.&lt;br&gt;<br /> Change donation appeal to stroll .&lt;br&gt;<br /> Increase blackness of &quot;Looking to leave&quot; link.&lt;br&gt;<br /> Fixes for noticeboard notifications .&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master' ..&lt;br&gt;<br /> Record donations from the popup as mile sponsors&lt;br&gt;<br /> Plot heatmap on a logarithmic scale.&lt;br&gt;<br /> <br /> <br /> '''This is an automated list of the changes to the server code in May.. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:'''&lt;br&gt;<br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> Add better donate request into chat notifications.&lt;br&gt;<br /> Give a best guess sponsorship total .&lt;br&gt;<br /> Strip signatures on OFFER/WANTED posts .&lt;br&gt;<br /> Ensure TN replies get matched with the correct message that the TN user is replying to..&lt;br&gt;<br /> Tweak comment.&lt;br&gt;<br /> Include Facebook donations in tally for stroll.&lt;br&gt;<br /> Record source of donation more carefully.&lt;br&gt;<br /> Paging on Old Posts broken if you have drafts.&lt;br&gt;<br /> Fix up bad fromaddr addresses.&lt;br&gt;<br /> Creating our own email addresses starting with.&lt;br&gt;<br /> Noticeboard notification bug.&lt;br&gt;<br /> Admin editing info is wrong.&lt;br&gt;<br /> Noticeboard notifications look silly.&lt;br&gt;<br /> Travis fixes.&lt;br&gt;<br /> Add another OOF message.&lt;br&gt;<br /> Speed-up: change a while back to spot spam members slowed things down.&lt;br&gt;<br /> Switch remaining email donation requests to use PPGF.&lt;br&gt;<br /> Dashboard stats broken by change to allow councils to select stats date.&lt;br&gt;<br /> Allow manual merging of users even if they are set not to automerge.&lt;br&gt;<br /> Put autoreposts at bottom of email digests.&lt;br&gt;<br /> Nit...o&lt;br&gt;<br /> More fixes to notifications and unfollow.&lt;br&gt;<br /> Messages omitted when paging.&lt;br&gt;<br /> When a user is purged from the platform, delete their messages entirely.&lt;br&gt;<br /> Sending thanks when noticeboard probably not valid.&lt;br&gt;<br /> UT fixes .&lt;br&gt;<br /> Allow removal of rating.&lt;br&gt;<br /> Generating duplicate chitchat items for new posters.&lt;br&gt;<br /> Update schema.&lt;br&gt;<br /> Send thank you mail for noticeboards.&lt;br&gt;<br /> Tweak order items returned in chitchat so that there is something more interesting near the top. &lt;br&gt;<br /> <br /> <br /> == Mobile ==<br /> <br /> I've just released a new version of the Freegle and ModTools apps for Android - and submitted them for review for release on iOS - which usually takes about a day.&lt;br&gt;<br /> This catches up with all improvements made by Ed on the website but also asks people to review the Freegle app as one of the options after marking a message as taken. The please-review option is also on the help page. This will hopefully help improve our rating, especially at the iOS App Store. Give it a go - please!&lt;br&gt;<br /> Note that some people will not be able to leave a rating or review at the Google Play Store if their Google account is in a Google Apps domain account.&lt;br&gt;<br /> Chris&lt;br&gt;<br /> Apps hat&lt;br&gt;<br /> <br /> <br /> == Modtools ==<br /> <br /> It’s been pointed out that the buttons to put Freegle publicity on to group Facebook pages appear intermittently at the moment.&lt;br&gt;<br /> We should have buttons for the groups we mod, and they appear sometimes, s for three groups which someone else mods which never do.&lt;br&gt;<br /> They only show up if you're set to active rather than back up - does that help? Also someone else may be putting them on for you. &lt;br&gt;<br /> So if they arrive without being clicked, that’s fine.They also won’t show up if the page has become unlinked though so you need to relink it in the group settings.&lt;br&gt;<br /> <br /> <br /> == Tech Chat ==<br /> <br /> Maggie S i reported a few days ago about harold hill (my area) coming up under brentwood, now today a member mentioned about her postcode coming up under upminster and not hornchurch, like it normally does (next town along), i looked at the mapping again and it was saying the wrong area (as it did with the brentwood/harold hill cliche), i clicked save and it reverted back to the correct hornchurch town, its got to be a cliche, anyone else see anything funny with the postcode/towns?? &lt;br&gt;<br /> Dee I can't see any problem with Upminster/Hornchurch, though it is possible that one postcode could cross the boundary between the two. There is a big Brentwood polygon which surrounds several small areas, and I suspect that it might be causing a problem, even though it does not overlap Harold Hill. Assuming it arrived by itself, that you did not put it there, I would delete it, and see if that cures the problem.&lt;br&gt;<br /> '''If you would like any help with mapping, just ask Support.'''<br /> Wanda There was a time when some huge big polygons appeared out of the blue covering all the smaller local ones. I always delete those when I spot one because ti's obvious they are an error popped in at some point by the system .. I had one that persisted on coming back on one of my groups until it left after the 3rd and final deletion ;)&lt;br&gt;<br /> Maggie S @dee, the hornchurch postcode was well inside the hornchurch area and not near the upminster boundary, the brentwood polygon surrounding the smaller brentwood areas don't cause a problem for me, i put it there ,&lt;br&gt;<br /> Wanda Maggs the big 'Brentwood' polygon covers loads of smaller local area ones and may not cause you a problem but confuses the system as it will randomly select any of the ones it encompass or, selects that larger one. You either need to delete the smaller ones underneath it or remove the big one. That way the system will work better when selecting an area.&lt;br&gt;<br /> Maggie S its not the postcode problem, it was a mapping problem, the mapping was showing her postcode, clearly in the hornchurch section, as upminster, not hornchurch, (shows at the bottom right on mapping, postcode tester)next time it happens, ill take a screenshoot, like i did on the brentwood when it did it there and posted here&lt;br&gt;<br /> Wanda I used the postcode tester this morning and it came up correctly.. however sometimes trying to get something to show inside a polygon can be quite difficult even if it is dead centre... something to do with the first 3 or 4 alpha numerics I think which may cross over local area boundaries... maybe you could resolve it by deleting the 2 distinct polygons to make just one and name it Hornchurch/Upminster &lt;br&gt;<br /> .Just tell her if it comes up with the wrong one again she can edit it as there isn't anything else you can do.&lt;br&gt;<br /> '''Saira''' If I send a member a message via modtools but then ban them from the group - will they be able to see the message? Maybe I'm better off emailing?&lt;br&gt;<br /> A.David I seem to remember they do but couldn't be 100% and general hold off on banning until I have contacted members etc&lt;br&gt;<br /> Jo A member says she can't find her way round to leave and wants all her info deleted, should I use 'Purge from DB' to do this?&lt;br&gt;<br /> Wanda @Jo yes use purge in support tools&lt;br&gt;<br /> Elaine I'd be inclined to go into Approved Members, find the members details, and then just &quot;Delete&quot; them, if they really can't do it after pointing them at Settings on ILF and scrolling down. That way they control things, but you can remove them if they are not wanting to do it. I'd personally not Purge ANYTHING without being told specifically to do it by Ed!!&lt;br&gt;<br /> A.Wanda @Elaine Only those of use with support tools access can fully purge so if you get a member asking for all info to be removed pop a note to support and we'll sort it for you :Doing a full purge is what we have to do in line with GDPR if a member asks to be completely removed from our records. Removing from the group does not remove them from the site and we still hold residual info on them&lt;br&gt;<br /> Elaine Wanda, is that an option that we mortals cannot see, and which is only for Support team Experts?&lt;br&gt;<br /> Wanda WE hold that in case they want to rejoin but if they specifically request all info be removed we have to purge from the database. .once we do that if they do rejoin no old info will be available to them or us.&lt;br&gt;<br /> @Elaine. .Yup it's support tools access only. .Because it removes absolutely everything and could be accidentally used to remove from other groups you are not a mod on..&lt;br&gt; <br /> Wanda When we get queries directly to support we ask them to confirm if they want all info purged if they haven't said that. Some just want to leave a group and we tell them how to do that, others want all info removed under GDPR and that's when we use the purge. We do clarify first to make sure if it isn't clear. We are obliged to remove everything if they ask us to.&lt;br&gt;<br /> Q. Jo I’ve seen a few people over the last few days put random stuff in the item field; I’ve had a full name, a possible post code and ‘just browse’. I’ve not noticed this before, not sure if somethings changed to confuse them or their brains are just addled with the bank holiday.&lt;br&gt;<br /> Edward Hibbert Are they posting via the platform or TN?&lt;br&gt;<br /> Jo Wasn't really paying attention, sorry, hadn't realised it might be a thing initially. Will pay better attention to any future ones.&lt;br&gt;<br /> Q.@edward, do you know that your map doesn’t show up when members close a post? In chrome on an ipad &lt;br&gt;<br /> Edward Hibbert Odd. I've uploaded the image again.&lt;br&gt;<br /> Saira OK - I'll another one to do later I'll see if it tries to show me again &lt;br&gt;<br /> Maggie S i had same grey squares this morning with photos on a post, i was about to message her to redo the photos, but they ended up loading ok while i was doing other post, it was just slow to upload. so dont know if thats anything to do with it&lt;br&gt;<br /> Edward Hibbert Could be that.&lt;br&gt;<br /> Q.Liz Hi folks I received an email chat message from a member that had photographs of all her recent posted items I contacted her as there was no message. She's just replied saying she has no idea she was in an ambulance at the time and her ipad was in her bag and switched off - not sure if its a problem?&lt;br&gt;<br /> Edward Hibbert You sometimes see that if someone replies - or auto-replies - to a What's New digest. Because that reply includes the original mail, you end up with a bunch of photos in chat from the digest. What's relevant is what you see right at the top &lt;br&gt;<br /> Q.Elaine Can I edit incoming publicity from Freegle? There is a misspelling I'd like to correct. 2nd word after address reads HASE, not HAS! If I can't correct it, can it be corrected and resent; it screams at me, and I'm sure I'm not alone!!&lt;br&gt;<br /> Claire Don't know if you can do it here, but upload it to facebook and edit the post on the page, using the three dots &amp; edit at the top right of the post&lt;br&gt;<br /> Q.Liz This just in - I've just asked what he's using to access the group phone etc. - &quot;hi when i open a post i cant seem to close it again not sure if its my computer or the site ? I suggested he refresh the page it was the same as when he logged out and in again. - &quot;I've logged out and back in closed it and reopened it but when i click on the title it wont shut - Liz &lt;br&gt;<br /> Elaine What does he want to open and close? Are these offers, or wants, chats, or notifications? For the most part, things DON'T seem to Close, but they are replaced by the next thing you open. If he gives you a &quot;blow by blow&quot; example of what he sees, and does, and what is happening, it may just be that he misunderstood the way the site works! You don't need to close down everything before logging off.&lt;br&gt;<br /> Dee It may be similar to this enquiry to Support today which said &quot;Tapping on an item opens the description tapping again will not close&quot;. <br /> It is a temporary fix made in response to another problem. Not ideal, but will be staying like that for the time being.&lt;br&gt;<br /> Edward Hibbert I'm going to be away walking shortly. Please can you send anything I need to look at to me by mail? I won't be checking this chat regularly.&lt;br&gt;<br /> a) You can track sponsors via https://sponsoramile. ilovefreegle.org/, 89 so far&lt;br&gt;<br /> b) Raised rougly £500 so far&lt;br&gt;<br /> c) He has sent mails to everyone nearby, and there will be more admins.&lt;br&gt;<br /> d) There's a Facebook page/blog that the sponsors get encouraged to follow.&lt;br&gt;<br /> e) Hate T-shirts but have something attached to my rucksack.&lt;br&gt;<br /> f) Love walking so whatever it raises is a bonus.&lt;br&gt;<br /> I've made his page, NEW STEPS FOR FREEGLE, open up when I log on, alongside my emails, and Modtools. That way I won't forget to look in&lt;br&gt;<br /> Q. HI! Has anyone else had difficulties posting on FreegleRockCafe recently? I tried yesterday, and today, with no success. Have I missed a change of Location, or moderating policy on there? Have I been banned unexpectedly??? I'd appreciate some help!!&lt;br&gt;<br /> David Not sure who asked the question but noone has ever been banned from Rock Cafe and everyone should be unmodded although some folks have reported YAhoo not working as it should&lt;br&gt;<br /> I'll try entering it on Yahpoo and see if that works...&lt;br&gt;<br /> Seemingly Not. Oh well, I will just have to not share it. Pity, It brought a real smile to my fact!!&lt;br&gt;<br /> Jeni Just for info - I never joined the Freegle Rock Cafe but thought I would take a look (being nosy). When i put the address you have given into my browser I got a Security Warning, I think from Yahoo, on the lines of do you really want to go there. When I clicked yes, it just took me to a general Groups page. I then tried to search for FRC - nothing found.&lt;br&gt;<br /> Wanda I have been trying to post to tech or Mod tools Yahoo groups for a week. .all mail has been returned as unable to deliver now. .Only one that seems to be working is Central. .All the others are just not posting new messages at all .Got one thru to tech by doing a test post via the web page and manage do reply to it via mail and that went thru so thought ok I'll post my query now and same thing as before, it went into Yahoo's black hole.. &lt;br&gt;<br /> Yahoo groups are sucking badly currently .For now if there is a tech query post in here and us support peeps will try to sort it out or we'll contact geeks if it's urgent as Chris may be able to do something.&lt;br&gt;<br /> David, I am Flummoxed! I have sent my post several times more. NONE have gone through! In have rejigged it to remove the photo, and sent it in plain text, but STILL it won't appear, Although I can reply to yours, and it appeared, and and send mine with a BCC which arrives safely, I just can not send MY amusing message!! Could I send it to YOU, if you know about these things, and see if you can see what I have done wrong?&lt;br&gt;<br /> Wanda Elaine the only way I have managed to get a message thru to most of the yahoo groups is to post from the web page. If it doesn't work for David you could try that. Can't promise that if people reply by email those will get thru tho, both Tech and Mod Tools groups not receiving messages, same as a few others. Been going on for over a week.. Central seems to be getting messages showing. For now if anyone has a freegle or Mod tools tech query probably best to send to support@ilovefreele.org.. We need to get those other groups shifted, best to move them to groups.io for now as everything can be imported over directly with no hassle.. . seems Yahoo Groups are well and truly foobarred.. Discourse isn't ready to be used and won't be for a good while... [is pleased. .sorry Ed lol ]<br /> I tried posting from the page too, with no success. It's just a post from a member that I thought would amuse, but obviously Yahoo disagrees! Thankfully we are no longer on that system for members - can you imagine the chaos if all of our members posts were vanishing like this?! It just shows how wise Ed et al were to develop this independent system, and everyone who was reluctant to move must now see the value of it. Of course, because they HAVE moved, they are probably not aware of the potential for chaos, but anyone on here must be! We bow down before the wisdom of the Tech Elves, and are grateful for their protection from the Evil that is Yahpoo!!Elaine xx&lt;br&gt;<br /> 1Wanda I think our own system creates it's own problems and has far too much going but yes Yahoo is very bad now altho Sheila managed to get hold of someone in support via a pop up she saw and they are aware of the problem and are trying to fix it. .maybe this time next year it will work again.. Groups.io is so much easier, no bells and whistles and messages get thru... which ultimately is the most important part lol &lt;br&gt;<br /> Ed will kill me so lucky he's not checking in these chats while on his walk. .He knows I prefer the does what it says on the tin approach with no need for extras.. lol *hides*&lt;br&gt;<br /> Q. HELP! Anyone on here know what the national CO2 saved in 2018 was, please? I have been looking for the stat everywhere, but I can't find it!!<br /> Wanda I know you can see individual group ones by clicking more info on the group page but can't recall if there is anything for the national figure. It's not glaringly obvious anywhere that I've looked.&lt;br&gt;<br /> Elaine I KNOW I saw it somewhere, but where t was eludes me. I need the tonnage of CO2 saved,&lt;br&gt;<br /> Dee https://www.ilovefreegle.org/stats&lt;br&gt;<br /> Elaine Thanks so much, Dee!Any chance it could be made more obvious? I'm sure others have looked and given up!&lt;br&gt;<br /> Dee Well, I googled Freegle stats. It's the equivalent of the stats you have on your own groups, but Freegle wide.&lt;br&gt;<br /> <br /> == Trash Nothing ==<br /> <br /> I just posted something using Trashnothing... and found that my post got broken on its journey from TN to Freegle. I attached multiple photos - only one (the least relevant of the lot!) made it to Freegle (they're all there in TN)And the text formatting got broken too, with line breaks in odd places: &lt;br&gt;<br /> It is showing fine on Chrome. I have tested with Firefox and, and it's interpreting the CSS which breaks the words differently from Chrome. I can fix that, so it will stop breaking in the middle of the word. There will still be some long and short lines because the text has explicit line-breaks in the paragraph. &lt;br&gt;<br /> I think if you try clicking on the photo rather than the count, you'll see it work. That's a bug, though, it should also do it if you click on the count itself. I'll fix that.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Repo;rt &lt;br&gt;<br /> May 2019&lt;br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-05-31&diff=50137 2019-06-30T13:05:05Z

<p>Dorothyjeanquinn: z</p> <hr /> <div>Freegle Tech Report May 2019<br /> Messages 27094-<br /> Members 113<br /> <br /> General.<br /> Things are quiet this month as Edward is on his charity walk for Freegle. He was asked if he could speed up modtools but the problem was found to be interaction with Waterfox (a Firefox variant) . It will be later in the year before he can look at this so if anyone else is seeing slowness and they're using Firefox, try Chrome.<br /> Also the Yahoo group had not posts for 10 days or so. It is understood members are having lots of problems getting posts through, though it may also have been quiet because Edward is not around to break stuff.<br /> <br /> <br /> <br /> Direct.<br /> <br /> Q. A member can’t find all his posts in his My Posts today. He has not had a problem previously.<br /> Often this is because they have logged in with a different email address. Has a look for the posts and see if there is anything different.<br /> I think we have this second one sorted. He says he thinks he must have accidentally added an r when confirming his email on the site But that he signed in with the Freegle button as usual. <br /> If the email is editable when posting, maybe an 'are you sure' pop up on changing it would be a good idea?<br /> <br /> This is an automated list of the changes to the client code in May If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> * Speed up My Posts page for people with many old posts .<br /> * Make clicking on thumbs up/down cancel current rating.<br /> * Notification ugly for comment on noticeboard post .<br /> * Clarify that ADMIN mails are always sent even if you've paused mails <br /> * Clarify text about chat mail in Settings .<br /> * Messages not showing who sent them.<br /> <br /> <br /> <br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> <br /> Fix to notifications for chitchat unfollow thread.<br /> Remove log .<br /> Restructure the code which shows/hides the details and reply box in messages. This has always been a bit flaky, e.g. on user profiles. <br /> Remove log.<br /> Add page to show all posters.<br /> Tweak noticeboard text (.<br /> Add edit link for noticeboard.<br /> Add page to edit a noticeboard.<br /> Messages with multiple photos displaying count in the wrong place on My Posts..<br /> Back out unsubscribe changes as they generate too many mails .<br /> Tweak donation text.<br /> Dates wrong in council stats output.<br /> Make notification code a bit more resilient.<br /> Change unsubscribe page to make leaving easier.<br /> Merge remote-tracking branch 'origin/master.<br /> Change donation appeal to stroll .<br /> Increase blackness of &quot;Looking to leave&quot; link.<br /> Fixes for noticeboard notifications .<br /> Merge remote-tracking branch 'origin/master' ..<br /> Record donations from the popup as mile sponsors (<br /> Plot heatmap on a logarithmic scale.<br /> <br /> <br /> This is an automated list of the changes to the server code in May.. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> <br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Add better donate request into chat notifications.<br /> Give a best guess sponsorship total .<br /> Strip signatures on OFFER/WANTED posts .<br /> Ensure TN replies get matched with the correct message that the TN user is replying to..<br /> Tweak comment.<br /> Include Facebook donations in tally for stroll.<br /> Record source of donation more carefully.<br /> Paging on Old Posts broken if you have drafts.<br /> Fix up bad fromaddr addresses.<br /> Creating our own email addresses starting with.<br /> Noticeboard notification bug.<br /> Admin editing info is wrong.<br /> Noticeboard notifications look silly.<br /> Travis fixes.<br /> Add another OOF message.<br /> Speed-up: change a while back to spot spam members slowed things down.<br /> Switch remaining email donation requests to use PPGF.<br /> Dashboard stats broken by change to allow councils to select stats date.<br /> Allow manual merging of users even if they are set not to automerge.<br /> Put autoreposts at bottom of email digests.<br /> Nit...o)<br /> More fixes to notifications and unfollow.<br /> Messages omitted when paging.<br /> When a user is purged from the platform, delete their messages entirely.<br /> Sending thanks when noticeboard probably not valid.<br /> UT fixes .<br /> Allow removal of rating.<br /> Generating duplicate chitchat items for new posters.<br /> Update schema.<br /> Send thank you mail for noticeboards.<br /> Tweak order items returned in chitchat so that there is something more interesting near the top. <br /> <br /> Mobile<br /> I've just released a new version of the Freegle and ModTools apps for Android - and submitted them for review for release on iOS - which usually takes about a day.<br /> <br /> This catches up with all improvements made by Ed on the website but also asks people to review the Freegle app as one of the options after marking a message as taken. The please-review option is also on the help page. This will hopefully help improve our rating, especially at the iOS App Store. Give it a go - please!<br /> <br /> Note that some people will not be able to leave a rating or review at the Google Play Store if their Google account is in a Google Apps domain account.<br /> Chris<br /> Apps hat<br /> <br /> <br /> <br /> <br /> Modtools<br /> It’s been pointed out that the buttons to put Freegle publicity on to group Facebook pages appear intermittently at the moment.<br /> We should have buttons for the groups we mod, and they appear sometimes, s for three groups which someone else mods which never do.<br /> They only show up if you're set to active rather than back up - does that help? Also someone else may be putting them on for you. <br /> So if they arrive without being clicked, that’s fine.They also won’t show up if the page has become unlinked though so you need to relink it in the group settings.<br /> <br /> Tech Chat<br /> Maggie S i reported a few days ago about harold hill (my area) coming up under brentwood, now today a member mentioned about her postcode coming up under upminster and not hornchurch, like it normally does (next town along), i looked at the mapping again and it was saying the wrong area (as it did with the brentwood/harold hill cliche), i clicked save and it reverted back to the correct hornchurch town, its got to be a cliche, anyone else see anything funny with the postcode/towns?? <br /> Dee I can't see any problem with Upminster/Hornchurch, though it is possible that one postcode could cross the boundary between the two. There is a big Brentwood polygon which surrounds several small areas, and I suspect that it might be causing a problem, even though it does not overlap Harold Hill. Assuming it arrived by itself, that you did not put it there, I would delete it, and see if that cures the problem.<br /> If you would like any help with mapping, just ask Support.<br /> Wanda There was a time when some huge big polygons appeared out of the blue covering all the smaller local ones. I always delete those when I spot one because ti's obvious they are an error popped in at some point by the system .. I had one that persisted on coming back on one of my groups until it left after the 3rd and final deletion ;)<br /> Maggie S @dee, the hornchurch postcode was well inside the hornchurch area and not near the upminster boundary, the brentwood polygon surrounding the smaller brentwood areas don't cause a problem for me, i put it there ,<br /> Wanda Maggs the big 'Brentwood' polygon covers loads of smaller local area ones and may not cause you a problem but confuses the system as it will randomly select any of the ones it encompass or, selects that larger one. You either need to delete the smaller ones underneath it or remove the big one. That way the system will work better when selecting an area.<br /> <br /> Maggie S its not the postcode problem, it was a mapping problem, the mapping was showing her postcode, clearly in the hornchurch section, as upminster, not hornchurch, (shows at the bottom right on mapping, postcode tester)<br /> next time it happens, ill take a screenshoot, like i did on the brentwood when it did it there and posted here<br /> a month ago<br /> Wanda I used the postcode tester this morning and it came up correctly.. however sometimes trying to get something to show inside a polygon can be quite difficult even if it is dead centre... something to do with the first 3 or 4 alpha numerics I think which may cross over local area boundaries... maybe you could resolve it by deleting the 2 distinct polygons to make just one and name it Hornchurch/Upminster<br /> .Just tell her if it comes up with the wrong one again she can edit it as there isn't anything else you can do with our <br /> <br /> Saira If I send a member a message via modtools but then ban them from the group - will they be able to see the message? Maybe I'm better off emailing?<br /> A.David I seem to remember they do but couldn't be 100% and general hold off on banning until I have contacted members etc<br /> <br /> Jo A member says she can't find her way round to leave and wants all her info deleted, should I use 'Purge from DB' to do this?<br /> Wanda @Jo yes use purge in support tools<br /> Elaine I'd be inclined to go into Approved Members, find the members details, and then just &quot;Delete&quot; them, if they really can't do it after pointing them at Settings on ILF and scrolling down. That way they control things, but you can remove them if they are not wanting to do it. I'd personally not Purge ANYTHING without being told specifically to do it by Ed!!<br /> A.Wanda @Elaine Only those of use with support tools access can fully purge so if you get a member asking for all info to be removed pop a note to support and we'll sort it for you :Doing a full purge is what we have to do in line with GDPR if a member asks to be completely removed from our records. Removing from the group does not remove them from the site and we still hold residual info on them<br /> Elaine Wanda, is that an option that we mortals cannot see, and which is only for Support team Experts?<br /> a month ago <br /> Wanda WE hold that in case they want to rejoin but if they specifically request all info be removed we have to purge from the database. .once we do that if they do rejoin no old info will be available to them or us.<br /> @Elaine. .Yup it's support tools access only. .Because it removes absolutely everything and could be accidentally used to remove from other groups you are not a mod on..<br /> <br /> Wanda When we get queries directly to support we ask them to confirm if they want all info purged if they haven't said that. Some just want to leave a group and we tell them how to do that, others want all info removed under GDPR and that's when we use the purge. We do clarify first to make sure if it isn't clear. We are obliged to remove everything if they ask us to.<br /> a month ago<br /> Q. Jo I’ve seen a few people over the last few days put random stuff in the item field; I’ve had a full name, a possible post code and ‘just browse’. I’ve not noticed this before, not sure if somethings changed to confuse them or their brains are just addled with the bank holiday.<br /> Edward Hibbert Are they posting via the platform or TN?<br /> Jo Wasn't really paying attention, sorry, hadn't realised it might be a thing initially. Will pay better attention to any future ones.<br /> <br /> Q.@edward, do you know that your map doesn’t show up when members close a post?<br /> In chrome on an ipad<br /> Edward Hibbert Odd. I've uploaded the image again.<br /> Saira OK - I'll another one to do later I'll see if it tries to show me again <br /> Maggie S i had same grey squares this morning with photos on a post, i was about to message her to redo the photos, but they ended up loading ok while i was doing other post, it was just slow to upload. so dont know if thats anything to do with it<br /> maggie<br /> Edward Hibbert Could be that.<br /> Q.Liz Hi folks I received an email chat message from a member that had photographs of all her recent posted items I contacted her as there was no message. She's just replied saying she has no idea she was in an ambulance at the time and her ipad was in her bag and switched off - not sure if its a problem?<br /> Edward Hibbert You sometimes see that if someone replies - or auto-replies - to a What's New digest. Because that reply includes the original mail, you end up with a bunch of photos in chat from the digest. What's relevant is what you see right at the top <br /> Q.Elaine Can I edit incoming publicity from Freegle? There is a misspelling I'd like to correct. 2nd word after address reads HASE, not HAS! If I can't correct it, can it be corrected and resent; it screams at me, and I'm sure I'm not alone!!<br /> Claire Don't know if you can do it here, but upload it to facebook and edit the post on the page, using the three dots &amp; edit at the top right of the post<br /> Q.Liz This just in - I've just asked what he's using to access the group phone etc. - &quot;hi when i open a post i cant seem to close it again not sure if its my computer or the site ? I suggested he refresh the page it was the same as when he logged out and in again. - &quot;I've logged out and back in closed it and reopened it but when i click on the title it wont shut - Thanks Liz Enfield<br /> a month ago<br /> Elaine What does he want to open and close? Are these offers, or wants, chats, or notifications? For the most part, things DON'T seem to Close, but they are replaced by the next thing you open. If he gives you a &quot;blow by blow&quot; example of what he sees, and does, and what is happening, it may just be that he misunderstood the way the site works! You don't need to close down everything before logging off.<br /> Elaine<br /> Dee It may be similar to this enquiry to Support today which said<br /> &quot;Tapping on an item opens the description tapping again will not close&quot;. <br /> It is a temporary fix made in response to another problem. Not ideal, but will be staying like that for the time being.<br /> Edward Hibbert I'm going to be away walking shortly. Please can you send anything I need to look at to me by mail? I won't be checking this chat regularly.<br /> Elaine Have a Great time, Ed, and take it easy. You must enjoy it, as well am making money for Freegle!! I hope your toe is better. I'm sure that you have a lot of sponsors already, and will be able to gain publicity - and sponsors- by contacting local TV/Radio en route. Who knows, National TV may pick it up too, and expand the Publicity base more.<br /> Ed has confirmed that: <br /> a) You can track sponsors via https://sponsoramile.<br /> ilovefreegle.org/, 89 so far<br /> b) Raised rougly £500 so far<br /> c) He has sent mails to everyone nearby, and there will be more admins.<br /> d) There's a Facebook page/blog that the sponsors get encouraged to follow.<br /> e) Hate T-shirts but have something attached to my rucksack.<br /> f) Love walking so whatever it raises is a bonus.<br /> and that his toe is better, thanks!<br /> I've made his page, NEW STEPS FOR FREEGLE, open up when I log on, alongside my emails, and Modtools. That way I won't forget to look in<br /> Q. HI! Has anyone else had difficulties posting on FreegleRockCafe recently? I tried yesterday, and today, with no success. Have I missed a change of Location, or moderating policy on there? Have I been banned unexpectedly??? I'd appreciate some help!!<br /> David Not sure who asked the question but noone has ever been banned from Rock Cafe and everyone should be unmodded although some folks have reported YAhoo not working as it should<br /> I'll try entering it on Yahpoo and see if that works....!<br /> Seemingly Not. Oh well, I will just have to not share it. Pity, It brought a real smile to my fact!!<br /> Elaine<br /> <br /> Jeni Just for info - I never joined the Freegle Rock Cafe but thought I would take a look (being nosy). When i put the address you have given into my browser I got a Security Warning, I think from Yahoo, on the lines of do you really want to go there. When I clicked yes, it just took me to a general Groups page. I then tried to search for FRC - nothing found.<br /> 13 days ago<br /> Wanda I have been trying to post to tech or Mod tools Yahoo groups for a week. .all mail has been returned as unable to deliver now. .Only one that seems to be working is Central. .All the others are just not posting new messages at all .Got one thru to tech by doing a test post via the web page and manage do reply to it via mail and that went thru so thought ok I'll post my query now and same thing as before, it went into Yahoo's black hole.. <br /> Yahoo groups are sucking badly currently . I've warned Ed, who isn't checking the chats in here on MT's while on the road that if and when some of the messages finally turn up he may find there's a heck of a lot or them arrive at once... unless Yahoo have returned all of them <br /> For now if there is a tech query post in here and us support peeps will try to sort it out or we'll contact geeks if it's urgent as Chris may be able to do something.<br /> David, I am Flummoxed! I have sent my post several times more. NONE have gone through! In have rejigged it to remove the photo, and sent it in plain text, but STILL it won't appear, Although I can reply to yours, and it appeared, and and send mine with a BCC which arrives safely, I just can not send MY amusing message!! Could I send it to YOU, if you know about these things, and see if you can see what I have done wrong?<br /> David Send it to me<br /> Wanda Elaine the only way I have managed to get a message thru to most of the yahoo groups is to post from the web page. If it doesn't work for David you could try that. Can't promise that if people reply by email those will get thru tho, both Tech and Mod Tools groups not receiving messages, same as a few others. Been going on for over a week.. Central seems to be getting messages showing. <br /> For now if anyone has a freegle or Mod tools tech query probably best to send to support@ilovefreele.<br /> org.. We need to get those other groups shifted, best to move them to groups.io for now as everything can be imported over directly with no hassle.. . seems Yahoo Groups are well and truly foobarred.. Discourse isn't ready to be used and won't be for a good while... [is pleased. .sorry Ed lol ]<br /> I tried posting from the page too, with no success. It's just a post from a member that I thought would amuse, but obviously Yahoo disagrees! Thankfully we are no longer on that system for members - can you imagine the chaos if all of our members posts were vanishing like this?! It just shows how wise Ed et al were to develop this independent system, and everyone who was reluctant to move must now see the value of it. Of course, because they HAVE moved, they are probably not aware of the potential for chaos, but anyone on here must be! We bow down before the wisdom of the Tech Elves, and are grateful for their protection from the Evil that is Yahpoo!!Elaine xx<br /> 1Wanda I think our own system creates it's own problems and has far too much going but yes Yahoo is very bad now altho Sheila managed to get hold of someone in support via a pop up she saw and they are aware of the problem and are trying to fix it. .maybe this time next year it will work again.. Groups.io is so much easier, no bells and whistles and messages get thru... which ultimately is the most important part lol <br /> Ed will kill me so lucky he's not checking in these chats while on his walk. .He knows I prefer the does what it says on the tin approach with no need for extras.. lol *hides*<br /> Q. HELP! Anyone on here know what the national CO2 saved in 2018 was, please? I have been looking for the stat everywhere, but I can't find it!!<br /> Wanda I know you can see individual group ones by clicking more info on the group page but can't recall if there is anything for the national figure. It's not glaringly obvious anywhere that I've looked.<br /> Elaine I KNOW I saw it somewhere, but where t was eludes me. I need the tonnage of CO2 saved,<br /> Dee https://www.ilovefreegle.org/stats<br /> Elaine Thanks so much, Dee!!<br /> Any chance it could be made more obvious? I'm sure others have looked and given up!<br /> Dee Well, I googled Freegle stats. It's the equivalent of the stats you have on your own groups, but Freegle wide.<br /> <br /> <br /> Trash Nothing<br /> I just posted something using Trashnothing... and found that my post got broken on its journey from TN to Freegle. I attached multiple photos - only one (the least relevant of the lot!) made it to Freegle (they're all there in TN)And the text formatting got broken too, with line breaks in odd places: <br /> It is showing fine on Chrome. I have tested with Firefox and, and it's interpreting the CSS which breaks the words differently from Chrome. I can fix that, so it will stop breaking in the middle of the word. There will still be some long and short lines because the text has explicit line-breaks in the paragraph. <br /> I think if you try clicking on the photo rather than the count, you'll see it work. That's a bug, though, it should also do it if you click on the count itself. I'll fix that.<br /> <br /> Jean<br /> Freegle Tech Repo;rt <br /> May 2019</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-04-30&diff=50134 2019-06-30T13:00:33Z

<p>Dorothyjeanquinn: new report</p> <hr /> <div>Freegle Tech Report April 2019<br /> Messages 26982-27093<br /> Members 113<br /> ----<br /> <br /> == General ==<br /> <br /> '''Financial and CO2 benefit of freegling'''&lt;br&gt;<br /> For a while now we've had a page where you can search for a political area (like a council) and get stats from the Freegle communities in that area, showing weights etc. Natalie fairly recently came across a bit of work by WRAP (http://www.wrap.org.uk/content/monitoring-tools-and-resources) which has a tool which can be used to model the benefits of reuse compared to how things would otherwise be disposed of. This means we can come up with a figure for the financial benefit of reuse (£711 per metric tonne) and CO2 saved (0.51 per metric tonne). This gives us a credible (because it's WRAP) way of estimating our overall impact.&lt;br&gt;<br /> On the main /stats page we do have a paragraph about methodology; I'll add a link to the WRAP stuff in there although in our recent experience with councils,they don't really care about the methodology, though whenever they've expressed a vague interest it's been quite useful as another conversation to have with them as part of building the relationship. &lt;br&gt;<br /> <br /> <br /> == Direct ==<br /> <br /> '''Chat''' &lt;br&gt;Many members seem to do a thumbs down by mistake. Currently we say &quot;do a thumbs up&quot; instead, but I think it would be useful to allow you to do this so that we don't need to get asked. So I've made a change (not live yet) which means that if you click again on a thumbs up/down, it will cancel it. &lt;br&gt;<br /> A regular complaint is about getting very short replies to offers, like 'I'll have that', or &quot;when can I collect&quot;. There have been people complaining about that on chitchat recently. &lt;br&gt;<br /> We could bounce short replies, and tell people that their reply is too short, and ask them to write a longer one.<br /> This would help with that problem, and would be a way to encourage people to be more polite and put more useful info into their first reply.<br /> A middle ground would be to allow the reply through but tell people that short replies don't work well, giving them the opportunity to do a follow-up reply. <br /> Or we could just leave it as it is. Views?&lt;br&gt;<br /> After discussion most mods preferred to do nothing and objected to us interfering with people's messages.&lt;br&gt;<br /> <br /> <br /> '''Chit Chat. (Was News)'''&lt;br&gt;<br /> When people introduce themselves, it goes to the person they're communicating with, and also onto chitchat. That's started some good threads of discussion on there, but one thing that happens fairly regularly is that people then say &quot;what are you offering&quot;.I've added some info the chitchat so that you can easily see what people are offering, and click through to their profile. &lt;br&gt;<br /> <br /> <br /> '''Digests'''&lt;br&gt; contain new posts, manual reposts and autoreposts. I've sorted it so that the autoreposts appear at the bottom. We had a few people who read every digest and didn't like seeing the same posts - this way they can stop scanning when they get to the autoreposts.&lt;br&gt;<br /> <br /> <br /> '''Mail''' &lt;br&gt;We do get complaints about chat messages not getting through or going into spam. Members feel we should be able to fix it. We try but it is up to the members email provider to receive it and put it in their account. From time to time we do get certain email providers to return emails not delivered properly. There are always a fair number. Occasionally the member has made a mistake with their email address, but most of them have just been bounced. <br /> Bounces can take a few days to come back, as they retry to get them through. We get lots of emails we send out bouncing back. Some are because the email account is not used, or full, but many are because we have been blacklisted, often after a period of the member leaving us in their spam box or even putting us there. &lt;br&gt;<br /> We are getting back any Yahoo bounces at present and Christian is looking into them.&lt;br&gt;<br /> <br /> == Q &amp; A. ==<br /> Q. I’ve noticed on Amazon that they support charities but Freegle is not on the list, would it help if we were?&lt;br&gt;<br /> We are not the correct sort of charity but if we use everyclick we can benefit for .05% . If you install the browser toolbar it reminds you when you're on a site which will generate funds. It adds up, especially for larger items&lt;br&gt;<br /> Q. I have a complaint from a member in Welwyn Garden City that she is not able to mark a post as taken nor can she post a new post. When I checked her membership, she doesn’t show as having posted anything at all, yet the logs showed a post approved by one of our mods. So I impersonated her and her previous offer shows as a draft, yet she has replies. There are no posts in her my posts other than this draft.&lt;br&gt;<br /> A.I think she got partway through a manual repost. Checking last night's backup, that message was on Welwyn, since the 8th, so it would probably be around now that she could repost it, and it wouldn't have autoreposted because she had replies. There's a resume button there to continue with that draft. As you say, find out what goes wrong when she tries.&lt;br&gt;<br /> Q. Do we need the function to promise?&lt;br&gt; The promise button is useful for recording bad experiences with other freeglers, but now we have thumbs up and thumbs down do we really need it? I hardly ever mark an item Promised because a failure to identify the promisee as having Taken, for whatever reason, leads to &quot;the system&quot; marking them as possibly unreliable, and I would rather be the judge of that. Maybe it is not working, or maybe other people are doing the same, because of the last 200 posts on my home group,, none are greyed out.&lt;br&gt;<br /> A. It's not quite as blunt as that. It will only show them as possibly unreliable if things have not worked out with them more than 25% of the time. Individuals can't judge terribly well, because they only see one transaction. So someone might be promised lots of things and then say sorry and give the same convincing excuse. If they say that to half the people they deal with then they're not reliable even if every individual person they dealt with found their explanation convincing. It doesn't even have to be deliberate, people might be lovely but just never quite get their act together. If there is a pattern of them not following through on items they get promised, then that's worth flagging up.&lt;br&gt;<br /> The nature of it is that things will only stay promised until they are marked as taken, at which point they won't show at all. That means you won't see very many. So people do use it, but I would like to find ways to get them to use it more.<br /> Could we try greying out posts when, say, 5 people have responded, instead? We do show how many people have replied, but we could do more there.<br /> A. I'll think about it.<br /> Q. If you are set to receive group message notifications, either individual, daily digest etc will these show your own messages on them?<br /> A. Yes<br /> <br /> '''Client code changes in April'''&lt;br&gt;<br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * In Find, always default to searching OFFERs even if you have previously chosen to search WANTEDs. This reduces confusion.&lt;br&gt;<br /> * Chat message with &lt; in it is truncated<br /> * Add comment to show that when you mark something as taken/received the name of who took it isn't public <br /> * Add direct link to Privacy page from sign in popup, and clarify that name and approx location are visible <br /> * Rename Invite to Promote, add poster and notice boards <br /> * Add link to Accounts into About Us <br /> * Add headline stats for weight, benefit and CO2 reduction to /stats page <br /> * On mobile, if you use the Find Location button, it's not obvious anything happens; scroll to the map to make that clearer <br /> * Spread page doesn't load when logged out <br /> * Chat broken by a message that's just a number<br /> * Show active OFFER/WANTED count on chitchat and let people click through. Should help with queries about what people are offering. <br /> * Tweak some colours to improve colour-contrast and therefore accessibility (<br /> * For small groups, impacts are wrongly 0.<br /> * Add newsfeed item for noticeboards, to encourage people to do it <br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> Tweak newsfeed layout slightly &lt;br&gt;<br /> Add video into councils toolkit &lt;br&gt;<br /> In MT, allow hiding of info about getting posters and cards&lt;br&gt;<br /> In MT, privacy page doesn't show properly&lt;br&gt;<br /> Typo in privacy statement &lt;br&gt;<br /> Make noticeboard text more respectful&lt;br&gt;<br /> In MT, move pending admins below admin creation&lt;br&gt;<br /> Fix approve bugs on ADMINs page&lt;br&gt;<br /> In MT, when you approve an ADMIN make it fade out &lt;br&gt;<br /> In MT, allow creation of suggested ADMINs (for Admin/Support) and explain what they are when they pop up on the Admins section.&lt;br&gt; <br /> Add a link to WRAP tool on stats page. &lt;br&gt;<br /> Add financial benefit and CO2 reduction to council authority stats&lt;br&gt; <br /> We want to be able to select start and end dates for stats on council authority pages &lt;br&gt;<br /> Fix MT error on happiness page&lt;br&gt;<br /> In MT, happiness page sometimes omits some entries&lt;br&gt;<br /> Bad noticeboard newsfeed item breaks page&lt;br&gt;<br /> In MT, add per-group config for whether we suggest ADMINs &lt;br&gt;<br /> Require name for noticeboards &lt;br&gt;<br /> Recent fix broke MT map of groups o)&lt;br&gt;<br /> Tweak about me request text&lt;br&gt;<br /> Fix error clicking on profile&lt;br&gt;<br /> Tweak spread page layout&lt;br&gt;<br /> In MT mapping areas are shaded when you move around the map even if you've asked for them not to be.&lt;br&gt;<br /> Council toolkit improvements&lt;br&gt;<br /> Fix chat message line breaks &lt;br&gt;<br /> Add shortlink for poster so we can track downloads &lt;br&gt;<br /> In MT, make change Admins so that they need to be approved&lt;br&gt;<br /> In MT, tweak text for send admin button &lt;br&gt;<br /> Fix newlines in chat some more &lt;br&gt;<br /> Change &quot;Copy to clipboard&quot; to &quot;Copy link&quot;&lt;br&gt;<br /> Volunteer sidebar is showing when logged out, which it isn't supposed to &lt;br&gt;<br /> Board page doesn't render correctly &lt;br&gt;<br /> On MT, make it easier to relink Facebook pages by adding a direct link On Publicity, not always showing missing Facebook pages&lt;br&gt;<br /> Phone not showing in Settings &lt;br&gt;<br /> Chat now has weird nonsense in it after previous fix&lt;br&gt;<br /> April Fool 2019&lt;br&gt;<br /> In Support Tools-&gt;List Groups, return Founded date and colour-code Affiliation Confirmed date to make it easier to find groups we need to check)&lt;br&gt;<br /> More donation amount tweaking&lt;br&gt;<br /> In MT, show unlinked groups on Publicity page&lt;br&gt;<br /> Try donation ask at ��3&lt;br&gt;<br /> Pre-render warning in MT is triggering sooner than it should &lt;br&gt;<br /> This is an automated list of the changes to the server code in the last Month. If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Chat message notifications occasionally not sent &lt;br&gt;<br /> * If you unfollow a chitchat thread, then you shouldn't see notifications for it.&lt;br&gt;<br /> * Fixes to notification emails, and don't email the same ones repeatedly&lt;br&gt;<br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:&lt;br&gt;<br /> Return founded date when listing groups'''&lt;br&gt;<br /> Debugging chat email issues &lt;br&gt;<br /> Don't notify by email for About Me notification&lt;br&gt;<br /> Add ability to hold community events and volunteer ops&lt;br&gt;<br /> More reply text strippings &lt;br&gt;<br /> Update schema&lt;br&gt;<br /> More admins&lt;br&gt;<br /> Call to list all pending admins&lt;br&gt;<br /> Add call to delete an ADMIN&lt;br&gt;<br /> In MT, start work on approval of ADMINs..)&lt;br&gt;<br /> UT fixes.&lt;br&gt;<br /> Improve chitchat digest mails&lt;br&gt;<br /> Allow fetch of posts for walk blog.&lt;br&gt;<br /> Allow noticeboard create logged out.&lt;br&gt;<br /> Spread the word preview.&lt;br&gt;<br /> Allow modification of noticeboard details…&lt;br&gt;<br /> Add server code for addition of noticeboards &lt;br&gt;<br /> Add sponsor names.&lt;br&gt;<br /> Fix thanks mail ..&lt;br&gt;<br /> UT problems.&lt;br&gt;<br /> Trigger a build.&lt;br&gt;<br /> Link to gift aid declaration form.&lt;br&gt;<br /> Turn off logs in UT (.&lt;br&gt;<br /> Add some function for Edward' stroll .&lt;br&gt;<br /> Finally fix problem with Facebook posts not showing .&lt;br&gt;<br /> More ADMIN fixes .&lt;br&gt;<br /> Create copies of suggested ADMINs when they exist.&lt;br&gt;<br /> Server changes for suggested admins .&lt;br&gt;<br /> We want to be able to select start and end dates for stats on council authority pages .&lt;br&gt;<br /> In MT, happiness omits some entries as paging algorithm wrong.&lt;br&gt;<br /> More happiness fixes.&lt;br&gt;<br /> In MT, reverting an edit breaks the subject line...o)&lt;br&gt;<br /> In MT, Happiness page showing wrong groups .&lt;br&gt;<br /> Strip TN signature .&lt;br&gt;<br /> Auto-admins setting.&lt;br&gt;<br /> Tweak noticeboards (.&lt;br&gt;<br /> Only generate newsfeed item for noticeboards once we have set some info to avoid accidental clicks .&lt;br&gt;<br /> Improve reliabiliity of notification emails .&lt;br&gt;<br /> Ask people to put up noticeboards in chat notification mails, and change donation link to our favourite one.&lt;br&gt;<br /> Newsfeed noticeboard items.&lt;br&gt;<br /> Update schema.&lt;br&gt;<br /> Invalid LiveIntent placement ids .&lt;br&gt;<br /> Remove error log.&lt;br&gt;<br /> Allow pinned newsfeed entries ..&lt;br&gt;<br /> When you open a single newsfeed item, the new OFFER/WANTED info is missing&lt;br&gt;<br /> Add active counts to newsfeed.&lt;br&gt;<br /> Fix to notification change.&lt;br&gt;<br /> Help debug problems with business card payments.&lt;br&gt;<br /> Newsfeed digests have very long subject lines.&lt;br&gt;<br /> Chat mod chaseup email has bad URL in i.&lt;br&gt;<br /> Add shortlink for poster so we can track downloads &lt;br&gt;<br /> In MT, make change Admins so that they need to be approved&lt;br&gt;<br /> In MT, tweak text for send admin button&lt;br&gt;<br /> Fix approve bugs on ADMINs page&lt;br&gt;<br /> In MT, when you approve an ADMIN make it fade out&lt;br&gt;<br /> In MT, allow creation of suggested ADMINs (for Admin/Support) and explain what they are when they pop up on the Admins section. &lt;br&gt;<br /> Add a link to WRAP tool on stats page.Add financial benefit and CO2 reduction to council authority stats Add financial benefit and CO2 reduction to council authority stats&lt;br&gt;<br /> We want to be able to select start and end dates for stats on council authority pages &lt;br&gt;<br /> Bad noticeboard newsfeed item breaks page(&lt;br&gt;<br /> Require name for noticeboards &lt;br&gt;<br /> <br /> == Facebook&lt;br&gt; ==<br /> <br /> There have been a lot of problems with groups not linking to their Facebook pages for publicity this month. We seem to be over most of it now but it is worth checking in your group settings that you are linked to the correct page.&lt;br&gt;<br /> <br /> == Mobile ==<br /> <br /> I've just released new versions of the Freegle and ModTools apps for Android, catching up with the website eg the change to &quot;ChitChat&quot; and &quot;Spread&quot;.&lt;br&gt;<br /> The iOS apps have been submitted for approval.&lt;br&gt;<br /> Freegle: version 1.4.12&lt;br&gt;<br /> ModTools: version 0.2.12&lt;br&gt;<br /> <br /> Chris&lt;br&gt;<br /> Apps hat&lt;br&gt;<br /> <br /> Modtools &lt;br&gt;<br /> 26982 Publicity items not showing in Chrome&lt;br&gt;<br /> This has been happening for a couple of days. No changes to my PC would account for it. The menu at the left shows an item needs dealing with but in Chrome it doesn't show in the main part of the screen. It's OK in Firefox and using the app on my Samsung phone. Sorry I can't help with a TV as my ISP blocks TV.&lt;br&gt;<br /> A. I fixed a problem like that this morning. Can you do a Ctrl+Shift+R to double check&lt;br&gt;<br /> <br /> == Tech Chat ==<br /> <br /> I not sure if you’ve noticed but new messages on the MT’s chat for tech are not showing in the main chat box, last one showing is your request for a member ID. I saw an answer for that in the left hand menu which didn’t appear in the main pane and I think the person has now replied to say their answer didn’t appear, going on the short bit you can see of the last post made in the menu list. Don’t know if it’s affecting any other chats but they get email advice too so not so much of a problem unless some only use chat to reply to members. Does show as unread messages on the bubble just nothing in the chat pane.ard Platform Hat&lt;br&gt;<br /> A. Yes, that was an excellent problem caused by having a chat message which was entirely numbers. Ctrl+Shift+R and you should pick up the fix.<br /> <br /> Jean&lt;br&gt;<br /> Tech Group Report &lt;br&gt;<br /> April 2019&lt;br&gt;<br /> <br /> <br /> &lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-03-31|Freegle Tech Report 19-03-31]] Forward to [[Freegle Tech Report 19-05-31]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-03-31&diff=50101 2019-05-18T10:00:24Z

<p>Dorothyjeanquinn: das</p> <hr /> <div>this is a test page</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-03-31&diff=50098 2019-05-18T09:56:37Z

<p>Dorothyjeanquinn: s</p> <hr /> <div>'''Freegle Tech Report March 2019&lt;BR&gt;<br /> Messages 26857-26980&lt;BR&gt;<br /> Members 113'''&lt;BR&gt;<br /> <br /> ----<br /> <br /> == General ==<br /> Edward set up a study to see if we could predict who was likely to be reliable and who wasn't, using machine learning of their writing style. Various people also did some helpful manual work to to sanity check the automatic results. After mulling it over for quite a while even though the results were encouraging (in terms of whether it worked), it was decided we didn't feel comfortable with penalising people based on things they haven't actually done, so have dropped the idea. &lt;BR&gt;<br /> Jacky, unofficial keeper of our Wiki has added http://Media:wiki.ilovefreegle.org/Group_Polls after a discussion about choosing an alternative to Yahoo polls for our Moderator groups. It is agreed we no longer need to have one built into the group we use as there are several available free. If anyone has experience of a good free online poll facility other than Doodle, let Jacky know and she will add that to the page.&lt;BR&gt;<br /> <br /> <br /> == Direct ==<br /> Edward has made some changes to streamline freegling multiple items a bit. As most people freegling multiple items, will be using the same location, and email address it's a waste of their time asking them again for info. So once you make one offer, if you click the &quot;Give something else&quot; button, then it will skip straight to the screen about the item. That cuts out a couple of stages for people posting multiple offers.&lt;BR&gt;<br /> The group or location can still be changed by clicking on the Give icon in the menu bar instead. &lt;BR&gt;<br /> At the moment, when you ban a member, you ban them from a specific group. Other groups will need to decide themselves whether to ban them, and the member can still post on the newsfeed or contact other members via chat. Any mod can delete from posts on the newsfeed at the moment, and any member can block someone on chat. We might think that once someone is banned, they shouldn't be able to contact people on the same group privately. On the other hand it gets more complicated when you consider that they might both be on some other group where the person isn't banned. We definitely have members where different groups have different opinions about them. This could result in a perfectly good member on one group being effectively blocked from the platform because another group didn't think they were a good member. &lt;BR&gt;<br /> We are not sure there is a good way to deal with this as it's a consequence of group autonomy. Views Welcome? &lt;br&gt;<br /> <br /> ==Chat ==<br /> <br /> A few mods have experienced members, who failed to receive the address for collection even though they were receiving other messages. It could be that they are being blocked as spam because of the content, but we have not been able to substantiate it yet. Please let us know as much info about the member and your own ID to Support if you get a complaint, so that they can check. &lt;BR&gt;<br /> Q. I've been trying to chat with another member but I'm finding that the messages are being truncated and obviously this frustrates both the member and myself. &lt;BR&gt;<br /> A. It does seem that the complete message is sent via email and turns out to be due to some special characters in the message; the fix for this has messed up line breaks a bit, which will get fixed. &lt;BR&gt;<br /> Q. I have a member on Coventry who is having problems with chat. She is using a laptop and the browser. I can't quite figure out where the messages are vanishing, maybe you can understand her description. “When l try to write a text in the bottom right hand corner, it just disappears before l can finish! Can you see if my messages process is faulty please? &lt;BR&gt;<br /> A.I'm not sure what you mean. What page are you having difficulty writing on? Do you mean the post page where you add a description? A lot of members ask for things, then cut off contact when they change their mind. All you can do is reoffer the item. Perhaps ask her to check on Settings what her email is, and also exactly how she is blocking as there is nothing on the email address given .&lt;BR&gt;<br /> <br /> <br /> == Q&amp;A ==<br /> <br /> Q.If someone deletes their account with us, should their posts disappear from the group messages? I have an ex member who was happily posting to the group and the Newsfeed about how wonderful everything was who’s then deleted her account. Presumably anyone trying to reply wouldn’t get through? &lt;BR&gt;<br /> A At present we keep the messages so as not to mess with the stats, but we ought to hide them. I'll fix that. &lt;BR&gt;<br /> Q. I blocked a member but he was still able to email me direct. I am not sure how he’s done it - I thought he might have been able to click on my wee pic where I was dealing with him as group owner to send a DM - I didn't like the idea that he could do that, whether I'd banned him or not, I like to keep personal and modding a bit separate but if he'd gone out and found me on the newsfeed that seems a bit sinister. <br /> Separately, I've had a complaint about something that started on the newsfeed going over to direct messages and getting a bit out of hand - something and nothing but ended up with my member threatening never to ask for stuff on Freegle again! <br /> A. If you are on the newsfeed - you can be messaged from there. Before we had this we had members wanting to take their chats off the Newsfeed , for instance to give out an address or phone number. I agree though that users shouldn't be able to click on your profile pic in that kind of chat, to contact you so I'll fix that. &lt;BR&gt;<br /> Q. Is there any chance of being able to identify more than one recipient? There are some occasions when I have had more than one of the same thing to offer and have split them between two or more members requesting them. At the moment I am asked to identify who has received - limited to one - and the others get a Sorry it's Taken message. I usually tell the others who have received the items they will get this and to ignore it because we can only identify one member as recipient.&lt;BR&gt;<br /> A. On my wish list but not anytime soon as it requires a restructure.&lt;BR&gt;<br /> Q. I just freegled some stuff this week and used the Native only for the first time. I’m getting the email notifications of chat, which is good but they don’t include the rest of the thread in the most recent notification so, I either have to keep every reply which piles up in my inbox, or go to chat which I don’t want to do. Today I replied to the wrong person because I lost track of my own replies and who I’d said yes to someone who was next in line whom I had already told were on standby. So, then had to email yet again to say sorry made a mistake . I know you don’t want all the previous stuff to go back into chat and I’m not asking for that . I am asking just for it to be in notification emails if that was possible and somehow stripped out when my new ‘comment’ was added to the chat.&lt;BR&gt;<br /> A. There is a possibility that I'm exploring, where our chat messages might be more likely to be marked as spam because they are so short. So what I will do as a trial is add the previous message into the chat notification emails in a quoted way (with &gt;), both in the text body and the HTML version. This will give you a bit more context, and I will be able to tell if it helps with spam. &lt;BR&gt;<br /> Q. Edward I have a member who says she's been trying to pause her emails for ages but it wasn't working. I've checked in incognito mode and her settings show that emails are paused but the logs show that we still keep sending them.<br /> A. There was a bug. If you set your mails to be paused, then once the date they were paused until passed the mails would restart, but the display was not changed back when the date passed. Fix applied.&lt;BR&gt;<br /> <br /> == Emails ==<br /> Study into Spam You will see some Weird formatting on email subject lines. They are unique per member (not per mail), and we are putting them in the subject line because some of the spam feedback tools only give you the subject line, not access to the headers. We have had them for a while now to see if we can remove those members safely from our database, but have discovered that some very active members and even a moderator are showing as not wanting our emails delivered. Even replying to our emails will not stop them being marked as spam if replying are done via the spam box and not moved first to the inbox.&lt;BR&gt;<br /> We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Neville (c21sw@yahoo.co.uk) who will deal with it.We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Nevilly (c21sw@yahoo.co.uk) who will deal with it.<br /> Q. We have a dedicated email address - not used for anything -but copies of messages to and from our members. It's a mail forwarder at our own domain which forwards to each of the moderators.As far as I am aware that address has only ever been seen by the moderators of our groups but we have recently started receiving spam at that address. I'm puzzled as to how the address got out there.&lt;BR&gt;<br /> A. You can check your mods email addresses at https://haveibeenpwned.com/&lt;BR&gt;<br /> <br /> == Mobile Apps ==<br /> <br /> Mobiles Version 1.4.11 of the Freegle app has been released for Android as has version 0.2.11 of the ModTools app. This brings them both up to date with the website code. The iOS versions have been submitted for approval. Chris App hat&lt;br&gt;<br /> <br /> == Mod Tools ==<br /> Q. In Group Settings what does &quot;Show members in all groups&quot; mean? I cannot work it out. Does it mean show all the Freegle groups a member belongs to? &lt;br&gt;<br /> A.If you go to Members-&gt;Pending, then you can choose whether or not to show just a single group, or &quot;All my Groups&quot;. This setting controls whether a group's sending members will appear in that list. It's not a very useful setting, so I might just remove it and rely on whether you're an active or a backup mod.&lt;br&gt;<br /> Q. I have noticed one of the groups I am on has got a broken link to Twitter but I can’t seem to relink. I either get a blank login page or a we are down. Try some in the past with the same result.&lt;br&gt;<br /> A.This has been sorted for you but if it happens again we will look into it. &lt;br&gt;<br /> Q.According to my modtools screen there's an edited message awaiting approval,however when I try to access it there's nothing to see.I've cleared the cache and it won't go away.This problem persists regardless of which computer I use.Should I worry?&lt;br&gt;<br /> A.Let me know if it happens again and I will look into it.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> '''Servers Client code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org Here are the more important ones which would affect members:'''&lt;br&gt;<br /> Rename &quot;Newsfeed&quot; to &quot;ChitChat&quot;&lt;br&gt;<br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:''' <br /> &lt;br&gt;Streamline freegling of multiple items &lt;br&gt;<br /> Change Newsfeed to ChitChat <br /> &lt;br&gt;Tweak donation<br /> ask text Client can get stuck on a draft which is no longer a draft'''&lt;br&gt;<br /> More chitchat fixes &lt;br&gt; <br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> In MT, show group shortlinks in Settings &lt;br&gt;<br /> In MT, show at bottom of Settings-&gt;Group who confirmed affiliation and when &lt;br&gt;<br /> In MT, can't open chat correctly on Happiness page&lt;br&gt;<br /> Add mention of Waste Data Flow to council toolkit&lt;br&gt;<br /> Add HWC reference to councils &lt;br&gt;<br /> Add user id to event digest mails UT fixes Sitemap broke) &lt;br&gt;<br /> Speed-ups: happiness page &lt;br&gt;<br /> Change how we send to spam test seeds to use &lt;br&gt;<br /> Only exhort in series User&lt;br&gt;<br /> Exhort function broken&lt;br&gt;<br /> <br /> '''Server code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org Here are the more important ones which would affect members:'''&lt;br&gt;<br /> <br /> Can fail to submit a message if it is reedited from a draft&lt;br&gt;<br /> In chat notification emails, add the last message so that you have some context if you're just using email&lt;br&gt;<br /> Update schema or spam detection.&lt;br&gt;<br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice'''&lt;br&gt;<br /> Add user id to event digest mails &lt;br&gt;<br /> Return Path tracking fixes&lt;br&gt;<br /> Speed-ups: reduce DB ops for story review count &lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story &lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Shortlink history fix &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info&lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes &lt;br&gt;<br /> More Litmus spam testing &lt;br&gt;<br /> Add id to newsletter subject line&lt;br&gt;<br /> Show spammers on groups who don't automate removal&lt;br&gt;<br /> trip Huawei footer&lt;br&gt;<br /> Make text replies longer for anti-spam purposes.&lt;br&gt;<br /> Remove exclamation mark which is bad for spam&lt;br&gt;<br /> Tell us your story mail link goes to the wrong place<br /> Return Path seeds not getting HTML mail&lt;br&gt;<br /> <br /> == Tech Chat ==<br /> '''Any chance of getting the &quot;How People send messages&quot; stats on the Dashboard going again please? It hasn't updated for ages. I like to check these periodically and to see how well we are doing compared to last year!'''&lt;br&gt;<br /> Edward Hibbert I hadn't noticed. Thanks - fix applied, should be back tomorrow.&lt;br&gt;<br /> '''Jacqui A member has left as she does not want all the mails but when she turned them off she stopped getting replies from members for her posts. She can’t find how to just get them on.''' <br /> '''Maggie S trouble is, why so many places to have to turn stuff on/off and sometimes they are not so easily labeled to understand either'''<br /> Edward Hibbert There's no option that gets no complaints. Either you have a single control that is email on/off and you get complaints from people who want to be able to turn some on and some off, or you have controls for different kinds of email and you get complaints from people who don't find the option they want. When you have as many members as we do, a certain proportion are going to complain about stuff; it's just how it is.&lt;br&gt;<br /> Jacqui I thought you may be interested in some feedback.<br /> &lt;br&gt;Edward Hibbert It's always worth getting the feedback, But like many people he is focused on getting the emails he wants and not getting the emails he doesn't, while ignoring the fact that other people want those emails. You could ask him if he wants to do a design mockup of some email settings that he thinks would be clearer, as long as that isn't just removing all the emails he personally doesn't want. &lt;br&gt;<br /> '''Jacqui Response from Ian,It wasn't just chit chat, what I couldn't find was any way of turning off the bulk of the emails whilst leaving necessary transactional emails turned on. Effectively, I'd turned everything off then went looking for the option to turn tractional emails to on, and there appeared to be no such option.''' I can understand his point of view TBH. People want to get rid of stuff or find stuff. That’s the point of Freegle. All of the other stuff is incidental. &lt;br&gt;<br /> Wanda it can be complicated for people. First as you scroll in settings you have the settings for the group(s) you belong to and there are 3 types for each group. Then next are 2 lots of incidental mail settings. Then there are 2 lots of chat settings Then below those there's the general Chitchat notifications. It could be above chat with the other incidental stuff [I missed that and only saw it recently] I think below that is FB, app and push notification stuff. You don't always see all of those, depends how you've logged in. it is a lot to be sure.. problem is if you just lumped the incidental stuff into one setting someone may be an avid chitchatterer so want those notifications. .someone may want to read stories only and others may want to know if someone is asking for something they are offering on another local group, or offering something they need. I don't think there is an easy answer to suit all except if we'd just stuck to Freegling and group setting things and nothing else.&lt;br&gt;<br /> Saira Basically what he needed to do was just go back and switch on &quot;Wanted and Offered&quot; posts - it's the top of the list so not sure how he missed it.&lt;br&gt;<br /> How about a story from someone who's appreciate? &quot;'''I will definitely be telling people about this site we have hardly anything after my divorce I left him with everything as he was mentally and physically abusive. So we are starting from scratch . Without you and this site we would have nothing so am very overwhelmed with people willing to help. Hopefully when we are sorted I can give back to this site thank u again x&quot;''' &quot;.....and a card thanking me again for all my help and a promise to spread the word...... they like what we do and there are many more like them Wanda Yes I agree there are many who send their thanks and say how happy they are with the concept etc.. which is lovely... but, we still have to listen to those that aren't just in case there is something we can do to make it a better experience for them without making it a worse experience for those that are happy ;)&lt;br&gt;<br /> '''Jacqui Maybe it goes to show why so many people prefer to use TrashNothing. Offer/want - simple. Also, it’s all very well saying, “I’m not sure how he missed it”. He clearly did and took the time to tell of his experience. I’d like to think that feedback is taken on board and not just given a “shrug”.'''&lt;br&gt;<br /> Saira My point is only that we tend to listen to the few complaints (which we should do and help members if they need help) but not forget that generally most people are happy and I think we forget about the good stuff sometimes.&lt;br&gt;<br /> Claire Lovely when you get the thanks and great to hear the difference our work makes to some peoples lives. No service fits all, there’s always some who will prefer other services. We’re all here to help and to pass on concerns from members. Sometimes we can explain or change things to make their use better, sometimes it makes sense to leave as is. &lt;br&gt;<br /> Edward Hibbert Prompted by Jacqui's comment, I thought it would be interesting to look at the proportion of users posting messages who come from TN over time. If people liked TN noticeably more than FD, you'd expect that to rise. If people liked FD more than TN you'd expect it to fall.There is evidence of a very slight upward trend in TN, but most of our actively posting users don't come from there. If you look at the messages, then there are more messages from TN (though still a minority). I think this is because TN encourages crossposting of messages to multiple groups. So we might be overestimating the number of TN users because we see a lot of crossposts without realising that. I'll continue to think about whether it's possible to improve the email settings, but I do think it's a problem where some proportion of people will always not be happy with what we do, and if we change it to make them more happy we'll make other people less happy. It doesn't mean we're not listening to what they say, it means we're listening to what everyone says. '''Personally I would prefer a much more simple approach, for example by removing per-group settings - but I don't think that volunteers would want that.''' &lt;br&gt;<br /> '''Jeni Most of our new members seem to come via TN these days - I put this down to the header on the daily digest that says tell all your friends and family about us plus a line on the bottom of posts that says something like it's easier/better to use Trash Nothing.''' &lt;br&gt;<br /> This can be removed - and the only reason I actually joined TN and appointed myself owner of Hertford on there, just so I could remove it from our posts. But I still see it on on posts coming through where members are also on other Freegle groups. I think that people use TN because there is not so much on there and it seems more straight forward - but then they want to post an Event or Volunteer opportunity and then they join FD as well. There are more posts each month from TN users than FD now on our group - that's one reason I always ask for the Stats to be updated if they stop working! &lt;br&gt;<br /> '''Edward Hibbert Jeni - your group is noticeably above the average across all groups. And as I say, there are a disproportionate number of messages from TN because it crossposts more, but you won't necessarily notice that. Across all groups it looks that about 70% of active members come from FD and 30% from TN, and that's pretty constant over time. There's not really any evidence to show that there is a change in behaviour in either direction (though that gives me something to aim for).'''&lt;br&gt;<br /> Jeni I guess we don't see the whole picture - I didn't know we were noticeably above the average - in hoping this is a good thing,I shall award myself a choccy biscuit with my coffee this morning and tell my fellow moderators to do the same! &lt;br&gt;<br /> DavidEdward anecdotal historical view from Reading...I have promoted FD since you first released it and when I was helping groups move to FD last year I did notice a lot more TN members on Groups that had not moved to FD and still noticed proportionally more TN members on these groups So for example on Reading over 75% is on FD compared to if I look at all my groups on dashboard it shows 55% on TN &lt;br&gt;Noting I have a fair no of caretaker groups or new groups that only added FD at last chance So I see a relationship between when groups joined FD and no of TN Users........My main concern with us using TN is we lose advertising revenue..Also I recommend folks switch off TN Footers from TN Mod pages&lt;br&gt;<br /> '''Dee I love my TN members. They are in the majority in all groups but one, reaching 89% in Lambeth.They don’t ask for support, and they don’t complain about other people'''&lt;br&gt;<br /> . Wanda When we added FD the majority of new members were still fromTN . I too am with Dee. .Less hassle from them because they have an easier interface to navigate around so need less help .. :) Just looked at the stats for my newest group that's only been going a couple of years and was opened with FD from the get go. only 26% of messages are from the platform the rest are from the TN site or app.. &lt;br&gt;<br /> '''Elaine Carlisle''' has over 78% of members using the platform, and 87% on Penrith. Carlisle was set up 31/10/17, and has 529 members, and I'm not sure why our experience is so different from yours, Wanda. Perhaps we could compare our tactics, and see if we can learn from one another! I'm anxious to double our membership in a year, from 450 on 31/12/18 to 900, so if anyone has any tips, please let me know! Edward Hibbert I just went back to TN and I notice it's changed its interface (there's a new /beta site you get sent to). Not sure whether that's old news&lt;br&gt;.<br /> Ed Checked with Andy, it's only been there a week or so. Still a work in progress, he says. &lt;br&gt;<br /> Wanda No Tactics Elaine. . Council had our old Yahoo link on their site years ago then revamped and removed it and won't even reply to any emails now.. I also get a spurt and tweet the ilovefregle link to all and sundry every so often especially slebs, proper ones too not reality people... altho haven't done that for a while and also tweet it to the council twitter too and local news and radio stations. . I also watch posts from people on FB and if appropriate pop a freegle link in their thread so they and all the people on their lists see it.. lol Bottom line people seem to find us more easily via TN than they do on the Freegle site. I think someone said that TN comes up higher than us on google search for recycling. .that was a long while back tho. Just had a look at the beta site fro TN.. Weird seeing posts for a group. .The green one's I'd expect to be offers but they are the wanteds. .the amber/yellowy ones are Offers. .Seems wrong that way around somehow.. ;) &lt;br&gt;Elaine You said you had a site that was 2 yrs old, Wanda. What sort of membership and growth are you seeing? Is anyone else growing a site from &quot;cold&quot;? I'd like to know how you are catching new members too! &lt;br&gt;@Elaine.. .Just checked and it was opened in Feb 2017 so 2 yrs 1 month old with 1326 members lol I haven't done anything about promoting it, it filled a gap between Luton and Bedford to the north and, some groups to the east and west of the gap, it's pretty much rural with small villages and a couple of small towns.. Usually local groups can help by ending an Admin out when another group opens in a gap in their wider area.. Didn't get any of that when we opened altho I did send one to my Luton members. Depends how other GO's feel about that sort of thing as to whether that happens... ;) I just scrolled down the newest 50 or so members and all but about 6 were from TN... so it's TN that are doing it for us not anything I am doing ;)&lt;br&gt;<br /> Jo I'm on a few new groups as a caretaker so not able to do much about local publicity, some seem to just take off and others not so much. I have 2 new Essex groups which are strongly supported by the council, one, with a smaller town, seems to be picking up and ticking away nicely, the bigger town seems to have found it harder with a lot posting to an older group (which I also run so point them to the new group, and no differences in how groups are run). I think success builds success, so once a group gets going it should build. I think isolated areas where everyone knows everyone else seem to pick up less. I think it's important posts don't wait too long though I see people still using groups that are auto approving so there's no firm rules. I think there tends to be more TN users on groups later to FD. I'm not a great fan of it, it frustrates me that the only dodgy locations now are TN members. I've set my groups not to x post everywhere which also annoyed me. But if people prefer it and it brings them to our groups then it's a good thing. Not sure if people don't complain because it's harder to reach us though! &lt;br&gt;<br /> Wanda it's not harder to reach us from TN there is an option to write to the group Owners same as there is on FD. Not promoting TN here but I will refer people there if they really struggle with our site and many do. Rather they stay with us even if not directly on our Platform but via a portal. &lt;br&gt;<br /> Elaine It is odd, isn't it! I go about talking about Freegle to everyone I meet, or even talk to on the phone, at any minor opportunity, and I know I get members for other groups, but that's besides the point! I ought to be in competition with the old, disaffiliated Carlisle group, which has almost 4k members, but the last member's post was last August so it seems we are getting the new, actively Freegling, people, along with a few that I recognise from the old group. I have been trying to get the local press interested in us too, and even tried to tack our story onto Cat's win, but so far, no interest has been shown! Still, we might get there, eventually! I use business cards, to save people having to write the address, or make them google the name, and it also acts as a reminder when they see it a day or so later, clearing out their handbag or pockets! Giving out my number on hand-outs has also helped a few, more nervous, people, and on one occasion I spent more than 20 minutes explaining how to post to an elderly gent. Before ringing off I asked him where he was living, and it turned out he was in Birmingham! His nephew had given him our handout, and he thought I was the national Freegle helpline! You're Welcome, Birmingham!! &lt;br&gt;<br /> '''Wanda Not urgent Ed but when in chat and I click on the profile avi I don't get the pop up info box. Am on Dev and in MT's chat. Not checked it on FD as never use chat on there. &lt;br&gt;<br /> Edward Hibbert That's a bit''' deliberate, to stop members who are chatting to mods being able to see their personal profile details. Someone (Saira?) didn't want that to happen. I could make it more complicated so it worked on MT, perhaps. &lt;br&gt;<br /> ok. .whatever is easiest.. it's just today I had two where I wanted to check something in support tools first and had spotted the chat so while I was in here was trying to get the member info but had to check the email notification instead and come back. .No problem ;) &lt;br&gt;<br /> '''Freegleconvert Can members delete chat messages ? I seem to remember the answer was no ? &lt;br&gt;'''<br /> Wanda yes they can, click the down chevron and select delete. It will reappear if the same person responds to them at a later date tho.it just gets hidden &lt;br&gt;<br /> '''Maggie S why do freegle messages and replies from chats always go in the junk folder, even replies from same person, even though its marked as not spam, its so annoying to keep missing the chat messages :&lt;br&gt;'''<br /> ( Edward Hibbert Yes, it is annoying when that happens. I'm doing stuff to improve it, but our messages include short badly written text about free stuff, so they look a lot like spam to some mail services. Which email service are you using? &lt;br&gt;<br /> Elaine I have received a spam message into chat. Is there a way to delete it completely, so it will not be on any mods screen, and also not on the members history? &lt;br&gt; Maggie S I use yahoo, but I have lots members saying the same, that they missed messages from other members&lt;br&gt; @Ed Edward Hibbert @Maggie - they're the ones who complain, of course, so you don't see the ones who get their mails just fine. Spam is one reason why people miss messages, and I'm doing some work on that; roughly 95%+ of mails go to the inbox. But it's impossible to remove completely, so there will always be some complaints. People often also miss messages because they miss them, or don't check, or forget, or use it as a white lie. &lt;br&gt;<br /> Elaine, not really, you can remove a whole chat or report someone as a spammer but not remove an individual message. If you're especially concerned about it, I can do it. Your members can avoid missing any messages by a) installing the app so they get notifications or b) configuring a mobile number in Settings so that we send them an SMS. &lt;br&gt;<br /> Peter Hi I was wondering if there is any possibility of providing a block button to members using chat. Peter # Westminster Freegle @Peter There is a Block person already. Click the down chevron and there is a block member option on the menu.&lt;br&gt;<br /> Jean&lt;BR&gt;<br /> Freegle Tech&lt;BR&gt;<br /> March 2019&lt;BR&gt;<br /> <br /> <br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-2-28 Freegle Tech Report 19-2-28]] Forward to [[Freegle Tech Report 19-04-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-03-31&diff=50054 2019-04-10T11:23:50Z

<p>Dorothyjeanquinn: /* Q&amp;A */ er</p> <hr /> <div>'''Freegle Tech Report March 2019&lt;BR&gt;<br /> Messages 26857-26980&lt;BR&gt;<br /> Members 113'''&lt;BR&gt;<br /> <br /> ----<br /> <br /> == General ==<br /> Edward set up a study to see if we could predict who was likely to be reliable and who wasn't, using machine learning of their writing style. Various people also did some helpful manual work to to sanity check the automatic results. After mulling it over for quite a while even though the results were encouraging (in terms of whether it worked), it was decided we didn't feel comfortable with penalising people based on things they haven't actually done, so have dropped the idea. &lt;BR&gt;<br /> Jacky, unofficial keeper of our Wiki has added http://Media:wiki.ilovefreegle.org/Group_Polls after a discussion about choosing an alternative to Yahoo polls for our Moderator groups. It is agreed we no longer need to have one built into the group we use as there are several available free. If anyone has experience of a good free online poll facility other than Doodle, let Jacky know and she will add that to the page.&lt;BR&gt;<br /> <br /> <br /> == Direct ==<br /> Edward has made some changes to streamline freegling multiple items a bit. As most people freegling multiple items, will be using the same location, and email address it's a waste of their time asking them again for info. So once you make one offer, if you click the &quot;Give something else&quot; button, then it will skip straight to the screen about the item. That cuts out a couple of stages for people posting multiple offers.&lt;BR&gt;<br /> The group or location can still be changed by clicking on the Give icon in the menu bar instead. &lt;BR&gt;<br /> At the moment, when you ban a member, you ban them from a specific group. Other groups will need to decide themselves whether to ban them, and the member can still post on the newsfeed or contact other members via chat. Any mod can delete from posts on the newsfeed at the moment, and any member can block someone on chat. We might think that once someone is banned, they shouldn't be able to contact people on the same group privately. On the other hand it gets more complicated when you consider that they might both be on some other group where the person isn't banned. We definitely have members where different groups have different opinions about them. This could result in a perfectly good member on one group being effectively blocked from the platform because another group didn't think they were a good member. &lt;BR&gt;<br /> We are not sure there is a good way to deal with this as it's a consequence of group autonomy. Views Welcome? &lt;br&gt;<br /> <br /> ==Chat ==<br /> <br /> A few mods have experienced members, who failed to receive the address for collection even though they were receiving other messages. It could be that they are being blocked as spam because of the content, but we have not been able to substantiate it yet. Please let us know as much info about the member and your own ID to Support if you get a complaint, so that they can check. &lt;BR&gt;<br /> Q. I've been trying to chat with another member but I'm finding that the messages are being truncated and obviously this frustrates both the member and myself. &lt;BR&gt;<br /> A. It does seem that the complete message is sent via email and turns out to be due to some special characters in the message; the fix for this has messed up line breaks a bit, which will get fixed. &lt;BR&gt;<br /> Q. I have a member on Coventry who is having problems with chat. She is using a laptop and the browser. I can't quite figure out where the messages are vanishing, maybe you can understand her description. “When l try to write a text in the bottom right hand corner, it just disappears before l can finish! Can you see if my messages process is faulty please? &lt;BR&gt;<br /> A.I'm not sure what you mean. What page are you having difficulty writing on? Do you mean the post page where you add a description? A lot of members ask for things, then cut off contact when they change their mind. All you can do is reoffer the item. Perhaps ask her to check on Settings what her email is, and also exactly how she is blocking as there is nothing on the email address given .&lt;BR&gt;<br /> <br /> <br /> == Q&amp;A ==<br /> <br /> Q.If someone deletes their account with us, should their posts disappear from the group messages? I have an ex member who was happily posting to the group and the Newsfeed about how wonderful everything was who’s then deleted her account. Presumably anyone trying to reply wouldn’t get through? &lt;BR&gt;<br /> A At present we keep the messages so as not to mess with the stats, but we ought to hide them. I'll fix that. &lt;BR&gt;<br /> Q. I blocked a member but he was still able to email me direct. I am not sure how he’s done it - I thought he might have been able to click on my wee pic where I was dealing with him as group owner to send a DM - I didn't like the idea that he could do that, whether I'd banned him or not, I like to keep personal and modding a bit separate but if he'd gone out and found me on the newsfeed that seems a bit sinister. <br /> Separately, I've had a complaint about something that started on the newsfeed going over to direct messages and getting a bit out of hand - something and nothing but ended up with my member threatening never to ask for stuff on Freegle again! <br /> A. If you are on the newsfeed - you can be messaged from there. Before we had this we had members wanting to take their chats off the Newsfeed , for instance to give out an address or phone number. I agree though that users shouldn't be able to click on your profile pic in that kind of chat, to contact you so I'll fix that. &lt;BR&gt;<br /> Q. Is there any chance of being able to identify more than one recipient? There are some occasions when I have had more than one of the same thing to offer and have split them between two or more members requesting them. At the moment I am asked to identify who has received - limited to one - and the others get a Sorry it's Taken message. I usually tell the others who have received the items they will get this and to ignore it because we can only identify one member as recipient.&lt;BR&gt;<br /> A. On my wish list but not anytime soon as it requires a restructure.&lt;BR&gt;<br /> Q. I just freegled some stuff this week and used the Native only for the first time. I’m getting the email notifications of chat, which is good but they don’t include the rest of the thread in the most recent notification so, I either have to keep every reply which piles up in my inbox, or go to chat which I don’t want to do. Today I replied to the wrong person because I lost track of my own replies and who I’d said yes to someone who was next in line whom I had already told were on standby. So, then had to email yet again to say sorry made a mistake . I know you don’t want all the previous stuff to go back into chat and I’m not asking for that . I am asking just for it to be in notification emails if that was possible and somehow stripped out when my new ‘comment’ was added to the chat.&lt;BR&gt;<br /> A. There is a possibility that I'm exploring, where our chat messages might be more likely to be marked as spam because they are so short. So what I will do as a trial is add the previous message into the chat notification emails in a quoted way (with &gt;), both in the text body and the HTML version. This will give you a bit more context, and I will be able to tell if it helps with spam. &lt;BR&gt;<br /> Q. Edward I have a member who says she's been trying to pause her emails for ages but it wasn't working. I've checked in incognito mode and her settings show that emails are paused but the logs show that we still keep sending them.<br /> A. There was a bug. If you set your mails to be paused, then once the date they were paused until passed the mails would restart, but the display was not changed back when the date passed. Fix applied.&lt;BR&gt;<br /> <br /> == Emails ==<br /> Study into Spam You will see some Weird formatting on email subject lines. They are unique per member (not per mail), and we are putting them in the subject line because some of the spam feedback tools only give you the subject line, not access to the headers. We have had them for a while now to see if we can remove those members safely from our database, but have discovered that some very active members and even a moderator are showing as not wanting our emails delivered. Even replying to our emails will not stop them being marked as spam if replying are done via the spam box and not moved first to the inbox.&lt;BR&gt;<br /> We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Neville (c21sw@yahoo.co.uk) who will deal with it.We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Nevilly (c21sw@yahoo.co.uk) who will deal with it.<br /> Q. We have a dedicated email address - not used for anything -but copies of messages to and from our members. It's a mail forwarder at our own domain which forwards to each of the moderators.As far as I am aware that address has only ever been seen by the moderators of our groups but we have recently started receiving spam at that address. I'm puzzled as to how the address got out there.&lt;BR&gt;<br /> A. You can check your mods email addresses at https://haveibeenpwned.com/&lt;BR&gt;<br /> <br /> == Mobile Apps ==<br /> <br /> Mobiles Version 1.4.11 of the Freegle app has been released for Android as has version 0.2.11 of the ModTools app. This brings them both up to date with the website code. The iOS versions have been submitted for approval. Chris App hat&lt;br&gt;<br /> <br /> == Mod Tools ==<br /> Q. In Group Settings what does &quot;Show members in all groups&quot; mean? I cannot work it out. Does it mean show all the Freegle groups a member belongs to? &lt;br&gt;<br /> A.If you go to Members-&gt;Pending, then you can choose whether or not to show just a single group, or &quot;All my Groups&quot;. This setting controls whether a group's sending members will appear in that list. It's not a very useful setting, so I might just remove it and rely on whether you're an active or a backup mod.&lt;br&gt;<br /> Q. I have noticed one of the groups I am on has got a broken link to Twitter but I can’t seem to relink. I either get a blank login page or a we are down. Try some in the past with the same result.&lt;br&gt;<br /> A.This has been sorted for you but if it happens again we will look into it. &lt;br&gt;<br /> Q.According to my modtools screen there's an edited message awaiting approval,however when I try to access it there's nothing to see.I've cleared the cache and it won't go away.This problem persists regardless of which computer I use.Should I worry?&lt;br&gt;<br /> A.Let me know if it happens again and I will look into it.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> '''Servers Client code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org Here are the more important ones which would affect members:'''&lt;br&gt;<br /> Rename &quot;Newsfeed&quot; to &quot;ChitChat&quot;&lt;br&gt;<br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:''' <br /> &lt;br&gt;Streamline freegling of multiple items &lt;br&gt;<br /> Change Newsfeed to ChitChat <br /> &lt;br&gt;Tweak donation<br /> ask text Client can get stuck on a draft which is no longer a draft'''&lt;br&gt;<br /> More chitchat fixes &lt;br&gt; <br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> In MT, show group shortlinks in Settings &lt;br&gt;<br /> In MT, show at bottom of Settings-&gt;Group who confirmed affiliation and when &lt;br&gt;<br /> In MT, can't open chat correctly on Happiness page&lt;br&gt;<br /> Add mention of Waste Data Flow to council toolkit&lt;br&gt;<br /> Add HWC reference to councils &lt;br&gt;<br /> Add user id to event digest mails UT fixes Sitemap broke) &lt;br&gt;<br /> Speed-ups: happiness page &lt;br&gt;<br /> Change how we send to spam test seeds to use &lt;br&gt;<br /> Only exhort in series User&lt;br&gt;<br /> Exhort function broken&lt;br&gt;<br /> <br /> '''Server code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org Here are the more important ones which would affect members:'''&lt;br&gt;<br /> <br /> Can fail to submit a message if it is reedited from a draft&lt;br&gt;<br /> In chat notification emails, add the last message so that you have some context if you're just using email&lt;br&gt;<br /> Update schema or spam detection.&lt;br&gt;<br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice'''&lt;br&gt;<br /> Add user id to event digest mails &lt;br&gt;<br /> Return Path tracking fixes&lt;br&gt;<br /> Speed-ups: reduce DB ops for story review count &lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story &lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Shortlink history fix &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info&lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes &lt;br&gt;<br /> More Litmus spam testing &lt;br&gt;<br /> Add id to newsletter subject line&lt;br&gt;<br /> Show spammers on groups who don't automate removal&lt;br&gt;<br /> trip Huawei footer&lt;br&gt;<br /> Make text replies longer for anti-spam purposes.&lt;br&gt;<br /> Remove exclamation mark which is bad for spam&lt;br&gt;<br /> Tell us your story mail link goes to the wrong place<br /> Return Path seeds not getting HTML mail&lt;br&gt;<br /> <br /> == Tech Chat ==<br /> '''Any chance of getting the &quot;How People send messages&quot; stats on the Dashboard going again please? It hasn't updated for ages. I like to check these periodically and to see how well we are doing compared to last year!'''&lt;br&gt;<br /> Edward Hibbert I hadn't noticed. Thanks - fix applied, should be back tomorrow.&lt;br&gt;<br /> '''Jacqui A member has left as she does not want all the mails but when she turned them off she stopped getting replies from members for her posts. She can’t find how to just get them on.''' <br /> '''Maggie S trouble is, why so many places to have to turn stuff on/off and sometimes they are not so easily labeled to understand either'''<br /> Edward Hibbert There's no option that gets no complaints. Either you have a single control that is email on/off and you get complaints from people who want to be able to turn some on and some off, or you have controls for different kinds of email and you get complaints from people who don't find the option they want. When you have as many members as we do, a certain proportion are going to complain about stuff; it's just how it is.&lt;br&gt;<br /> Jacqui I thought you may be interested in some feedback.<br /> &lt;br&gt;Edward Hibbert It's always worth getting the feedback, But like many people he is focused on getting the emails he wants and not getting the emails he doesn't, while ignoring the fact that other people want those emails. You could ask him if he wants to do a design mockup of some email settings that he thinks would be clearer, as long as that isn't just removing all the emails he personally doesn't want. &lt;br&gt;<br /> '''Jacqui Response from Ian,It wasn't just chit chat, what I couldn't find was any way of turning off the bulk of the emails whilst leaving necessary transactional emails turned on. Effectively, I'd turned everything off then went looking for the option to turn tractional emails to on, and there appeared to be no such option.''' I can understand his point of view TBH. People want to get rid of stuff or find stuff. That’s the point of Freegle. All of the other stuff is incidental. &lt;br&gt;<br /> Wanda it can be complicated for people. First as you scroll in settings you have the settings for the group(s) you belong to and there are 3 types for each group. Then next are 2 lots of incidental mail settings. Then there are 2 lots of chat settings Then below those there's the general Chitchat notifications. It could be above chat with the other incidental stuff [I missed that and only saw it recently] I think below that is FB, app and push notification stuff. You don't always see all of those, depends how you've logged in. it is a lot to be sure.. problem is if you just lumped the incidental stuff into one setting someone may be an avid chitchatterer so want those notifications. .someone may want to read stories only and others may want to know if someone is asking for something they are offering on another local group, or offering something they need. I don't think there is an easy answer to suit all except if we'd just stuck to Freegling and group setting things and nothing else.&lt;br&gt;<br /> Saira Basically what he needed to do was just go back and switch on &quot;Wanted and Offered&quot; posts - it's the top of the list so not sure how he missed it.&lt;br&gt;<br /> How about a story from someone who's appreciate? &quot;'''I will definitely be telling people about this site we have hardly anything after my divorce I left him with everything as he was mentally and physically abusive. So we are starting from scratch . Without you and this site we would have nothing so am very overwhelmed with people willing to help. Hopefully when we are sorted I can give back to this site thank u again x&quot;''' &quot;.....and a card thanking me again for all my help and a promise to spread the word...... they like what we do and there are many more like them Wanda Yes I agree there are many who send their thanks and say how happy they are with the concept etc.. which is lovely... but, we still have to listen to those that aren't just in case there is something we can do to make it a better experience for them without making it a worse experience for those that are happy ;)&lt;br&gt;<br /> '''Jacqui Maybe it goes to show why so many people prefer to use TrashNothing. Offer/want - simple. Also, it’s all very well saying, “I’m not sure how he missed it”. He clearly did and took the time to tell of his experience. I’d like to think that feedback is taken on board and not just given a “shrug”.'''&lt;br&gt;<br /> Saira My point is only that we tend to listen to the few complaints (which we should do and help members if they need help) but not forget that generally most people are happy and I think we forget about the good stuff sometimes.&lt;br&gt;<br /> Claire Lovely when you get the thanks and great to hear the difference our work makes to some peoples lives. No service fits all, there’s always some who will prefer other services. We’re all here to help and to pass on concerns from members. Sometimes we can explain or change things to make their use better, sometimes it makes sense to leave as is. &lt;br&gt;<br /> Edward Hibbert Prompted by Jacqui's comment, I thought it would be interesting to look at the proportion of users posting messages who come from TN over time. If people liked TN noticeably more than FD, you'd expect that to rise. If people liked FD more than TN you'd expect it to fall.There is evidence of a very slight upward trend in TN, but most of our actively posting users don't come from there. If you look at the messages, then there are more messages from TN (though still a minority). I think this is because TN encourages crossposting of messages to multiple groups. So we might be overestimating the number of TN users because we see a lot of crossposts without realising that. I'll continue to think about whether it's possible to improve the email settings, but I do think it's a problem where some proportion of people will always not be happy with what we do, and if we change it to make them more happy we'll make other people less happy. It doesn't mean we're not listening to what they say, it means we're listening to what everyone says. '''Personally I would prefer a much more simple approach, for example by removing per-group settings - but I don't think that volunteers would want that.''' &lt;br&gt;<br /> '''Jeni Most of our new members seem to come via TN these days - I put this down to the header on the daily digest that says tell all your friends and family about us plus a line on the bottom of posts that says something like it's easier/better to use Trash Nothing.''' &lt;br&gt;<br /> This can be removed - and the only reason I actually joined TN and appointed myself owner of Hertford on there, just so I could remove it from our posts. But I still see it on on posts coming through where members are also on other Freegle groups. I think that people use TN because there is not so much on there and it seems more straight forward - but then they want to post an Event or Volunteer opportunity and then they join FD as well. There are more posts each month from TN users than FD now on our group - that's one reason I always ask for the Stats to be updated if they stop working! &lt;br&gt;<br /> '''Edward Hibbert Jeni - your group is noticeably above the average across all groups. And as I say, there are a disproportionate number of messages from TN because it crossposts more, but you won't necessarily notice that. Across all groups it looks that about 70% of active members come from FD and 30% from TN, and that's pretty constant over time. There's not really any evidence to show that there is a change in behaviour in either direction (though that gives me something to aim for).'''&lt;br&gt;<br /> Jeni I guess we don't see the whole picture - I didn't know we were noticeably above the average - in hoping this is a good thing,I shall award myself a choccy biscuit with my coffee this morning and tell my fellow moderators to do the same! &lt;br&gt;<br /> DavidEdward anecdotal historical view from Reading...I have promoted FD since you first released it and when I was helping groups move to FD last year I did notice a lot more TN members on Groups that had not moved to FD and still noticed proportionally more TN members on these groups So for example on Reading over 75% is on FD compared to if I look at all my groups on dashboard it shows 55% on TN &lt;br&gt;Noting I have a fair no of caretaker groups or new groups that only added FD at last chance So I see a relationship between when groups joined FD and no of TN Users........My main concern with us using TN is we lose advertising revenue..Also I recommend folks switch off TN Footers from TN Mod pages&lt;br&gt;<br /> '''Dee I love my TN members. They are in the majority in all groups but one, reaching 89% in Lambeth.They don’t ask for support, and they don’t complain about other people'''&lt;br&gt;<br /> . Wanda When we added FD the majority of new members were still fromTN . I too am with Dee. .Less hassle from them because they have an easier interface to navigate around so need less help .. :) Just looked at the stats for my newest group that's only been going a couple of years and was opened with FD from the get go. only 26% of messages are from the platform the rest are from the TN site or app.. &lt;br&gt;<br /> '''Elaine Carlisle''' has over 78% of members using the platform, and 87% on Penrith. Carlisle was set up 31/10/17, and has 529 members, and I'm not sure why our experience is so different from yours, Wanda. Perhaps we could compare our tactics, and see if we can learn from one another! I'm anxious to double our membership in a year, from 450 on 31/12/18 to 900, so if anyone has any tips, please let me know! Edward Hibbert I just went back to TN and I notice it's changed its interface (there's a new /beta site you get sent to). Not sure whether that's old news&lt;br&gt;.<br /> Ed Checked with Andy, it's only been there a week or so. Still a work in progress, he says. &lt;br&gt;<br /> Wanda No Tactics Elaine. . Council had our old Yahoo link on their site years ago then revamped and removed it and won't even reply to any emails now.. I also get a spurt and tweet the ilovefregle link to all and sundry every so often especially slebs, proper ones too not reality people... altho haven't done that for a while and also tweet it to the council twitter too and local news and radio stations. . I also watch posts from people on FB and if appropriate pop a freegle link in their thread so they and all the people on their lists see it.. lol Bottom line people seem to find us more easily via TN than they do on the Freegle site. I think someone said that TN comes up higher than us on google search for recycling. .that was a long while back tho. Just had a look at the beta site fro TN.. Weird seeing posts for a group. .The green one's I'd expect to be offers but they are the wanteds. .the amber/yellowy ones are Offers. .Seems wrong that way around somehow.. ;) &lt;br&gt;Elaine You said you had a site that was 2 yrs old, Wanda. What sort of membership and growth are you seeing? Is anyone else growing a site from &quot;cold&quot;? I'd like to know how you are catching new members too! &lt;br&gt;@Elaine.. .Just checked and it was opened in Feb 2017 so 2 yrs 1 month old with 1326 members lol I haven't done anything about promoting it, it filled a gap between Luton and Bedford to the north and, some groups to the east and west of the gap, it's pretty much rural with small villages and a couple of small towns.. Usually local groups can help by ending an Admin out when another group opens in a gap in their wider area.. Didn't get any of that when we opened altho I did send one to my Luton members. Depends how other GO's feel about that sort of thing as to whether that happens... ;) I just scrolled down the newest 50 or so members and all but about 6 were from TN... so it's TN that are doing it for us not anything I am doing ;)&lt;br&gt;<br /> Jo I'm on a few new groups as a caretaker so not able to do much about local publicity, some seem to just take off and others not so much. I have 2 new Essex groups which are strongly supported by the council, one, with a smaller town, seems to be picking up and ticking away nicely, the bigger town seems to have found it harder with a lot posting to an older group (which I also run so point them to the new group, and no differences in how groups are run). I think success builds success, so once a group gets going it should build. I think isolated areas where everyone knows everyone else seem to pick up less. I think it's important posts don't wait too long though I see people still using groups that are auto approving so there's no firm rules. I think there tends to be more TN users on groups later to FD. I'm not a great fan of it, it frustrates me that the only dodgy locations now are TN members. I've set my groups not to x post everywhere which also annoyed me. But if people prefer it and it brings them to our groups then it's a good thing. Not sure if people don't complain because it's harder to reach us though! &lt;br&gt;<br /> Wanda it's not harder to reach us from TN there is an option to write to the group Owners same as there is on FD. Not promoting TN here but I will refer people there if they really struggle with our site and many do. Rather they stay with us even if not directly on our Platform but via a portal. &lt;br&gt;<br /> Elaine It is odd, isn't it! I go about talking about Freegle to everyone I meet, or even talk to on the phone, at any minor opportunity, and I know I get members for other groups, but that's besides the point! I ought to be in competition with the old, disaffiliated Carlisle group, which has almost 4k members, but the last member's post was last August so it seems we are getting the new, actively Freegling, people, along with a few that I recognise from the old group. I have been trying to get the local press interested in us too, and even tried to tack our story onto Cat's win, but so far, no interest has been shown! Still, we might get there, eventually! I use business cards, to save people having to write the address, or make them google the name, and it also acts as a reminder when they see it a day or so later, clearing out their handbag or pockets! Giving out my number on hand-outs has also helped a few, more nervous, people, and on one occasion I spent more than 20 minutes explaining how to post to an elderly gent. Before ringing off I asked him where he was living, and it turned out he was in Birmingham! His nephew had given him our handout, and he thought I was the national Freegle helpline! You're Welcome, Birmingham!! &lt;br&gt;<br /> '''Wanda Not urgent Ed but when in chat and I click on the profile avi I don't get the pop up info box. Am on Dev and in MT's chat. Not checked it on FD as never use chat on there. &lt;br&gt;<br /> Edward Hibbert That's a bit''' deliberate, to stop members who are chatting to mods being able to see their personal profile details. Someone (Saira?) didn't want that to happen. I could make it more complicated so it worked on MT, perhaps. &lt;br&gt;<br /> ok. .whatever is easiest.. it's just today I had two where I wanted to check something in support tools first and had spotted the chat so while I was in here was trying to get the member info but had to check the email notification instead and come back. .No problem ;) &lt;br&gt;<br /> '''Freegleconvert Can members delete chat messages ? I seem to remember the answer was no ? &lt;br&gt;'''<br /> Wanda yes they can, click the down chevron and select delete. It will reappear if the same person responds to them at a later date tho.it just gets hidden &lt;br&gt;<br /> '''Maggie S why do freegle messages and replies from chats always go in the junk folder, even replies from same person, even though its marked as not spam, its so annoying to keep missing the chat messages :&lt;br&gt;'''<br /> ( Edward Hibbert Yes, it is annoying when that happens. I'm doing stuff to improve it, but our messages include short badly written text about free stuff, so they look a lot like spam to some mail services. Which email service are you using? &lt;br&gt;<br /> Elaine I have received a spam message into chat. Is there a way to delete it completely, so it will not be on any mods screen, and also not on the members history? &lt;br&gt; Maggie S I use yahoo, but I have lots members saying the same, that they missed messages from other members&lt;br&gt; @Ed Edward Hibbert @Maggie - they're the ones who complain, of course, so you don't see the ones who get their mails just fine. Spam is one reason why people miss messages, and I'm doing some work on that; roughly 95%+ of mails go to the inbox. But it's impossible to remove completely, so there will always be some complaints. People often also miss messages because they miss them, or don't check, or forget, or use it as a white lie. &lt;br&gt;<br /> Elaine, not really, you can remove a whole chat or report someone as a spammer but not remove an individual message. If you're especially concerned about it, I can do it. Your members can avoid missing any messages by a) installing the app so they get notifications or b) configuring a mobile number in Settings so that we send them an SMS. &lt;br&gt;<br /> Peter Hi I was wondering if there is any possibility of providing a block button to members using chat. Peter # Westminster Freegle @Peter There is a Block person already. Click the down chevron and there is a block member option on the menu.&lt;br&gt;<br /> Jean&lt;BR&gt;<br /> Freegle Tech&lt;BR&gt;<br /> March 2019&lt;BR&gt;<br /> <br /> &lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-2-28]] Freegle Tech Report 19-2-28]] Forward to [[Freegle Tech Report 19-04-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-03-31&diff=50051 2019-04-10T11:22:54Z

<p>Dorothyjeanquinn: </p> <hr /> <div>'''Freegle Tech Report March 2019&lt;BR&gt;<br /> Messages 26857-26980&lt;BR&gt;<br /> Members 113'''&lt;BR&gt;<br /> <br /> ----<br /> <br /> == General ==<br /> Edward set up a study to see if we could predict who was likely to be reliable and who wasn't, using machine learning of their writing style. Various people also did some helpful manual work to to sanity check the automatic results. After mulling it over for quite a while even though the results were encouraging (in terms of whether it worked), it was decided we didn't feel comfortable with penalising people based on things they haven't actually done, so have dropped the idea. &lt;BR&gt;<br /> Jacky, unofficial keeper of our Wiki has added http://Media:wiki.ilovefreegle.org/Group_Polls after a discussion about choosing an alternative to Yahoo polls for our Moderator groups. It is agreed we no longer need to have one built into the group we use as there are several available free. If anyone has experience of a good free online poll facility other than Doodle, let Jacky know and she will add that to the page.&lt;BR&gt;<br /> <br /> <br /> == Direct ==<br /> Edward has made some changes to streamline freegling multiple items a bit. As most people freegling multiple items, will be using the same location, and email address it's a waste of their time asking them again for info. So once you make one offer, if you click the &quot;Give something else&quot; button, then it will skip straight to the screen about the item. That cuts out a couple of stages for people posting multiple offers.&lt;BR&gt;<br /> The group or location can still be changed by clicking on the Give icon in the menu bar instead. &lt;BR&gt;<br /> At the moment, when you ban a member, you ban them from a specific group. Other groups will need to decide themselves whether to ban them, and the member can still post on the newsfeed or contact other members via chat. Any mod can delete from posts on the newsfeed at the moment, and any member can block someone on chat. We might think that once someone is banned, they shouldn't be able to contact people on the same group privately. On the other hand it gets more complicated when you consider that they might both be on some other group where the person isn't banned. We definitely have members where different groups have different opinions about them. This could result in a perfectly good member on one group being effectively blocked from the platform because another group didn't think they were a good member. &lt;BR&gt;<br /> We are not sure there is a good way to deal with this as it's a consequence of group autonomy. Views Welcome? &lt;br&gt;<br /> <br /> ==Chat ==<br /> <br /> A few mods have experienced members, who failed to receive the address for collection even though they were receiving other messages. It could be that they are being blocked as spam because of the content, but we have not been able to substantiate it yet. Please let us know as much info about the member and your own ID to Support if you get a complaint, so that they can check. &lt;BR&gt;<br /> Q. I've been trying to chat with another member but I'm finding that the messages are being truncated and obviously this frustrates both the member and myself. &lt;BR&gt;<br /> A. It does seem that the complete message is sent via email and turns out to be due to some special characters in the message; the fix for this has messed up line breaks a bit, which will get fixed. &lt;BR&gt;<br /> Q. I have a member on Coventry who is having problems with chat. She is using a laptop and the browser. I can't quite figure out where the messages are vanishing, maybe you can understand her description. “When l try to write a text in the bottom right hand corner, it just disappears before l can finish! Can you see if my messages process is faulty please? &lt;BR&gt;<br /> A.I'm not sure what you mean. What page are you having difficulty writing on? Do you mean the post page where you add a description? A lot of members ask for things, then cut off contact when they change their mind. All you can do is reoffer the item. Perhaps ask her to check on Settings what her email is, and also exactly how she is blocking as there is nothing on the email address given .&lt;BR&gt;<br /> <br /> <br /> == Q&amp;A ==<br /> <br /> Q.If someone deletes their account with us, should their posts disappear from the group messages? I have an ex member who was happily posting to the group and the Newsfeed about how wonderful everything was who’s then deleted her account. Presumably anyone trying to reply wouldn’t get through? &lt;BR&gt;<br /> A At present we keep the messages so as not to mess with the stats, but we ought to hide them. I'll fix that. &lt;BR&gt;<br /> Q. I blocked a member but he was still able to email me direct. I am not sure how he’s done it - I thought he might have been able to click on my wee pic where I was dealing with him as group owner to send a DM - I didn't like the idea that he could do that, whether I'd banned him or not, I like to keep personal and modding a bit separate but if he'd gone out and found me on the newsfeed that seems a bit sinister. <br /> Separately, I've had a complaint about something that started on the newsfeed going over to direct messages and getting a bit out of hand - something and nothing but ended up with my member threatening never to ask for stuff on Freegle again! <br /> A. If you are on the newsfeed - you can be messaged from there. Before we had this we had members wanting to take their chats off the Newsfeed , for instance to give out an address or phone number. I agree though that users shouldn't be able to click on your profile pic in that kind of chat, to contact you so I'll fix that. &lt;BR&gt;<br /> Q. Is there any chance of being able to identify more than one recipient? There are some occasions when I have had more than one of the same thing to offer and have split them between two or more members requesting them. At the moment I am asked to identify who has received - limited to one - and the others get a Sorry it's Taken message. I usually tell the others who have received the items they will get this and to ignore it because we can only identify one member as recipient.&lt;BR&gt;<br /> A. On my wish list but not anytime soon as it requires a restructure.&lt;BR&gt;<br /> Q. I just freegled some stuff this week and used the Native only for the first time. I’m getting the email notifications of chat, which is good but they don’t include the rest of the thread in the most recent notification so, I either have to keep every reply which piles up in my inbox, or go to chat which I don’t want to do. Today I replied to the wrong person because I lost track of my own replies and who I’d said yes to someone who was next in line whom I had already told were on standby. So, then had to email yet again to say sorry made a mistake . I know you don’t want all the previous stuff to go back into chat and I’m not asking for that . I am asking just for it to be in notification emails if that was possible and somehow stripped out when my new ‘comment’ was added to the chat.&lt;BR&gt;<br /> A. There is a possibility that I'm exploring, where our chat messages might be more likely to be marked as spam because they are so short. So what I will do as a trial is add the previous message into the chat notification emails in a quoted way (with &gt;), both in the text body and the HTML version. This will give you a bit more context, and I will be able to tell if it helps with spam. &lt;BR&gt;<br /> Q. Edward I have a member who says she's been trying to pause her emails for ages but it wasn't working. I've checked in incognito mode and her settings show that emails are paused but the logs show that we still keep sending them.<br /> A. There was a bug. If you set your mails to be paused, then once the date they were paused until passed the mails would restart, but the display was not changed back when the date passed. Fix applied.&lt;BR&gt;<br /> <br /> <br /> == Emails ==<br /> Study into Spam You will see some Weird formatting on email subject lines. They are unique per member (not per mail), and we are putting them in the subject line because some of the spam feedback tools only give you the subject line, not access to the headers. We have had them for a while now to see if we can remove those members safely from our database, but have discovered that some very active members and even a moderator are showing as not wanting our emails delivered. Even replying to our emails will not stop them being marked as spam if replying are done via the spam box and not moved first to the inbox.&lt;BR&gt;<br /> We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Neville (c21sw@yahoo.co.uk) who will deal with it.We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Nevilly (c21sw@yahoo.co.uk) who will deal with it.<br /> Q. We have a dedicated email address - not used for anything -but copies of messages to and from our members. It's a mail forwarder at our own domain which forwards to each of the moderators.As far as I am aware that address has only ever been seen by the moderators of our groups but we have recently started receiving spam at that address. I'm puzzled as to how the address got out there.&lt;BR&gt;<br /> A. You can check your mods email addresses at https://haveibeenpwned.com/&lt;BR&gt;<br /> <br /> == Mobile Apps ==<br /> <br /> Mobiles Version 1.4.11 of the Freegle app has been released for Android as has version 0.2.11 of the ModTools app. This brings them both up to date with the website code. The iOS versions have been submitted for approval. Chris App hat&lt;br&gt;<br /> <br /> == Mod Tools ==<br /> Q. In Group Settings what does &quot;Show members in all groups&quot; mean? I cannot work it out. Does it mean show all the Freegle groups a member belongs to? &lt;br&gt;<br /> A.If you go to Members-&gt;Pending, then you can choose whether or not to show just a single group, or &quot;All my Groups&quot;. This setting controls whether a group's sending members will appear in that list. It's not a very useful setting, so I might just remove it and rely on whether you're an active or a backup mod.&lt;br&gt;<br /> Q. I have noticed one of the groups I am on has got a broken link to Twitter but I can’t seem to relink. I either get a blank login page or a we are down. Try some in the past with the same result.&lt;br&gt;<br /> A.This has been sorted for you but if it happens again we will look into it. &lt;br&gt;<br /> Q.According to my modtools screen there's an edited message awaiting approval,however when I try to access it there's nothing to see.I've cleared the cache and it won't go away.This problem persists regardless of which computer I use.Should I worry?&lt;br&gt;<br /> A.Let me know if it happens again and I will look into it.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> '''Servers Client code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org Here are the more important ones which would affect members:'''&lt;br&gt;<br /> Rename &quot;Newsfeed&quot; to &quot;ChitChat&quot;&lt;br&gt;<br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:''' <br /> &lt;br&gt;Streamline freegling of multiple items &lt;br&gt;<br /> Change Newsfeed to ChitChat <br /> &lt;br&gt;Tweak donation<br /> ask text Client can get stuck on a draft which is no longer a draft'''&lt;br&gt;<br /> More chitchat fixes &lt;br&gt; <br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> In MT, show group shortlinks in Settings &lt;br&gt;<br /> In MT, show at bottom of Settings-&gt;Group who confirmed affiliation and when &lt;br&gt;<br /> In MT, can't open chat correctly on Happiness page&lt;br&gt;<br /> Add mention of Waste Data Flow to council toolkit&lt;br&gt;<br /> Add HWC reference to councils &lt;br&gt;<br /> Add user id to event digest mails UT fixes Sitemap broke) &lt;br&gt;<br /> Speed-ups: happiness page &lt;br&gt;<br /> Change how we send to spam test seeds to use &lt;br&gt;<br /> Only exhort in series User&lt;br&gt;<br /> Exhort function broken&lt;br&gt;<br /> <br /> '''Server code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org Here are the more important ones which would affect members:'''&lt;br&gt;<br /> <br /> Can fail to submit a message if it is reedited from a draft&lt;br&gt;<br /> In chat notification emails, add the last message so that you have some context if you're just using email&lt;br&gt;<br /> Update schema or spam detection.&lt;br&gt;<br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice'''&lt;br&gt;<br /> Add user id to event digest mails &lt;br&gt;<br /> Return Path tracking fixes&lt;br&gt;<br /> Speed-ups: reduce DB ops for story review count &lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story &lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Shortlink history fix &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info&lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes &lt;br&gt;<br /> More Litmus spam testing &lt;br&gt;<br /> Add id to newsletter subject line&lt;br&gt;<br /> Show spammers on groups who don't automate removal&lt;br&gt;<br /> trip Huawei footer&lt;br&gt;<br /> Make text replies longer for anti-spam purposes.&lt;br&gt;<br /> Remove exclamation mark which is bad for spam&lt;br&gt;<br /> Tell us your story mail link goes to the wrong place<br /> Return Path seeds not getting HTML mail&lt;br&gt;<br /> <br /> == Tech Chat ==<br /> '''Any chance of getting the &quot;How People send messages&quot; stats on the Dashboard going again please? It hasn't updated for ages. I like to check these periodically and to see how well we are doing compared to last year!'''&lt;br&gt;<br /> Edward Hibbert I hadn't noticed. Thanks - fix applied, should be back tomorrow.&lt;br&gt;<br /> '''Jacqui A member has left as she does not want all the mails but when she turned them off she stopped getting replies from members for her posts. She can’t find how to just get them on.''' <br /> '''Maggie S trouble is, why so many places to have to turn stuff on/off and sometimes they are not so easily labeled to understand either'''<br /> Edward Hibbert There's no option that gets no complaints. Either you have a single control that is email on/off and you get complaints from people who want to be able to turn some on and some off, or you have controls for different kinds of email and you get complaints from people who don't find the option they want. When you have as many members as we do, a certain proportion are going to complain about stuff; it's just how it is.&lt;br&gt;<br /> Jacqui I thought you may be interested in some feedback.<br /> &lt;br&gt;Edward Hibbert It's always worth getting the feedback, But like many people he is focused on getting the emails he wants and not getting the emails he doesn't, while ignoring the fact that other people want those emails. You could ask him if he wants to do a design mockup of some email settings that he thinks would be clearer, as long as that isn't just removing all the emails he personally doesn't want. &lt;br&gt;<br /> '''Jacqui Response from Ian,It wasn't just chit chat, what I couldn't find was any way of turning off the bulk of the emails whilst leaving necessary transactional emails turned on. Effectively, I'd turned everything off then went looking for the option to turn tractional emails to on, and there appeared to be no such option.''' I can understand his point of view TBH. People want to get rid of stuff or find stuff. That’s the point of Freegle. All of the other stuff is incidental. &lt;br&gt;<br /> Wanda it can be complicated for people. First as you scroll in settings you have the settings for the group(s) you belong to and there are 3 types for each group. Then next are 2 lots of incidental mail settings. Then there are 2 lots of chat settings Then below those there's the general Chitchat notifications. It could be above chat with the other incidental stuff [I missed that and only saw it recently] I think below that is FB, app and push notification stuff. You don't always see all of those, depends how you've logged in. it is a lot to be sure.. problem is if you just lumped the incidental stuff into one setting someone may be an avid chitchatterer so want those notifications. .someone may want to read stories only and others may want to know if someone is asking for something they are offering on another local group, or offering something they need. I don't think there is an easy answer to suit all except if we'd just stuck to Freegling and group setting things and nothing else.&lt;br&gt;<br /> Saira Basically what he needed to do was just go back and switch on &quot;Wanted and Offered&quot; posts - it's the top of the list so not sure how he missed it.&lt;br&gt;<br /> How about a story from someone who's appreciate? &quot;'''I will definitely be telling people about this site we have hardly anything after my divorce I left him with everything as he was mentally and physically abusive. So we are starting from scratch . Without you and this site we would have nothing so am very overwhelmed with people willing to help. Hopefully when we are sorted I can give back to this site thank u again x&quot;''' &quot;.....and a card thanking me again for all my help and a promise to spread the word...... they like what we do and there are many more like them Wanda Yes I agree there are many who send their thanks and say how happy they are with the concept etc.. which is lovely... but, we still have to listen to those that aren't just in case there is something we can do to make it a better experience for them without making it a worse experience for those that are happy ;)&lt;br&gt;<br /> '''Jacqui Maybe it goes to show why so many people prefer to use TrashNothing. Offer/want - simple. Also, it’s all very well saying, “I’m not sure how he missed it”. He clearly did and took the time to tell of his experience. I’d like to think that feedback is taken on board and not just given a “shrug”.'''&lt;br&gt;<br /> Saira My point is only that we tend to listen to the few complaints (which we should do and help members if they need help) but not forget that generally most people are happy and I think we forget about the good stuff sometimes.&lt;br&gt;<br /> Claire Lovely when you get the thanks and great to hear the difference our work makes to some peoples lives. No service fits all, there’s always some who will prefer other services. We’re all here to help and to pass on concerns from members. Sometimes we can explain or change things to make their use better, sometimes it makes sense to leave as is. &lt;br&gt;<br /> Edward Hibbert Prompted by Jacqui's comment, I thought it would be interesting to look at the proportion of users posting messages who come from TN over time. If people liked TN noticeably more than FD, you'd expect that to rise. If people liked FD more than TN you'd expect it to fall.There is evidence of a very slight upward trend in TN, but most of our actively posting users don't come from there. If you look at the messages, then there are more messages from TN (though still a minority). I think this is because TN encourages crossposting of messages to multiple groups. So we might be overestimating the number of TN users because we see a lot of crossposts without realising that. I'll continue to think about whether it's possible to improve the email settings, but I do think it's a problem where some proportion of people will always not be happy with what we do, and if we change it to make them more happy we'll make other people less happy. It doesn't mean we're not listening to what they say, it means we're listening to what everyone says. '''Personally I would prefer a much more simple approach, for example by removing per-group settings - but I don't think that volunteers would want that.''' &lt;br&gt;<br /> '''Jeni Most of our new members seem to come via TN these days - I put this down to the header on the daily digest that says tell all your friends and family about us plus a line on the bottom of posts that says something like it's easier/better to use Trash Nothing.''' &lt;br&gt;<br /> This can be removed - and the only reason I actually joined TN and appointed myself owner of Hertford on there, just so I could remove it from our posts. But I still see it on on posts coming through where members are also on other Freegle groups. I think that people use TN because there is not so much on there and it seems more straight forward - but then they want to post an Event or Volunteer opportunity and then they join FD as well. There are more posts each month from TN users than FD now on our group - that's one reason I always ask for the Stats to be updated if they stop working! &lt;br&gt;<br /> '''Edward Hibbert Jeni - your group is noticeably above the average across all groups. And as I say, there are a disproportionate number of messages from TN because it crossposts more, but you won't necessarily notice that. Across all groups it looks that about 70% of active members come from FD and 30% from TN, and that's pretty constant over time. There's not really any evidence to show that there is a change in behaviour in either direction (though that gives me something to aim for).'''&lt;br&gt;<br /> Jeni I guess we don't see the whole picture - I didn't know we were noticeably above the average - in hoping this is a good thing,I shall award myself a choccy biscuit with my coffee this morning and tell my fellow moderators to do the same! &lt;br&gt;<br /> DavidEdward anecdotal historical view from Reading...I have promoted FD since you first released it and when I was helping groups move to FD last year I did notice a lot more TN members on Groups that had not moved to FD and still noticed proportionally more TN members on these groups So for example on Reading over 75% is on FD compared to if I look at all my groups on dashboard it shows 55% on TN &lt;br&gt;Noting I have a fair no of caretaker groups or new groups that only added FD at last chance So I see a relationship between when groups joined FD and no of TN Users........My main concern with us using TN is we lose advertising revenue..Also I recommend folks switch off TN Footers from TN Mod pages&lt;br&gt;<br /> '''Dee I love my TN members. They are in the majority in all groups but one, reaching 89% in Lambeth.They don’t ask for support, and they don’t complain about other people'''&lt;br&gt;<br /> . Wanda When we added FD the majority of new members were still fromTN . I too am with Dee. .Less hassle from them because they have an easier interface to navigate around so need less help .. :) Just looked at the stats for my newest group that's only been going a couple of years and was opened with FD from the get go. only 26% of messages are from the platform the rest are from the TN site or app.. &lt;br&gt;<br /> '''Elaine Carlisle''' has over 78% of members using the platform, and 87% on Penrith. Carlisle was set up 31/10/17, and has 529 members, and I'm not sure why our experience is so different from yours, Wanda. Perhaps we could compare our tactics, and see if we can learn from one another! I'm anxious to double our membership in a year, from 450 on 31/12/18 to 900, so if anyone has any tips, please let me know! Edward Hibbert I just went back to TN and I notice it's changed its interface (there's a new /beta site you get sent to). Not sure whether that's old news&lt;br&gt;.<br /> Ed Checked with Andy, it's only been there a week or so. Still a work in progress, he says. &lt;br&gt;<br /> Wanda No Tactics Elaine. . Council had our old Yahoo link on their site years ago then revamped and removed it and won't even reply to any emails now.. I also get a spurt and tweet the ilovefregle link to all and sundry every so often especially slebs, proper ones too not reality people... altho haven't done that for a while and also tweet it to the council twitter too and local news and radio stations. . I also watch posts from people on FB and if appropriate pop a freegle link in their thread so they and all the people on their lists see it.. lol Bottom line people seem to find us more easily via TN than they do on the Freegle site. I think someone said that TN comes up higher than us on google search for recycling. .that was a long while back tho. Just had a look at the beta site fro TN.. Weird seeing posts for a group. .The green one's I'd expect to be offers but they are the wanteds. .the amber/yellowy ones are Offers. .Seems wrong that way around somehow.. ;) &lt;br&gt;Elaine You said you had a site that was 2 yrs old, Wanda. What sort of membership and growth are you seeing? Is anyone else growing a site from &quot;cold&quot;? I'd like to know how you are catching new members too! &lt;br&gt;@Elaine.. .Just checked and it was opened in Feb 2017 so 2 yrs 1 month old with 1326 members lol I haven't done anything about promoting it, it filled a gap between Luton and Bedford to the north and, some groups to the east and west of the gap, it's pretty much rural with small villages and a couple of small towns.. Usually local groups can help by ending an Admin out when another group opens in a gap in their wider area.. Didn't get any of that when we opened altho I did send one to my Luton members. Depends how other GO's feel about that sort of thing as to whether that happens... ;) I just scrolled down the newest 50 or so members and all but about 6 were from TN... so it's TN that are doing it for us not anything I am doing ;)&lt;br&gt;<br /> Jo I'm on a few new groups as a caretaker so not able to do much about local publicity, some seem to just take off and others not so much. I have 2 new Essex groups which are strongly supported by the council, one, with a smaller town, seems to be picking up and ticking away nicely, the bigger town seems to have found it harder with a lot posting to an older group (which I also run so point them to the new group, and no differences in how groups are run). I think success builds success, so once a group gets going it should build. I think isolated areas where everyone knows everyone else seem to pick up less. I think it's important posts don't wait too long though I see people still using groups that are auto approving so there's no firm rules. I think there tends to be more TN users on groups later to FD. I'm not a great fan of it, it frustrates me that the only dodgy locations now are TN members. I've set my groups not to x post everywhere which also annoyed me. But if people prefer it and it brings them to our groups then it's a good thing. Not sure if people don't complain because it's harder to reach us though! &lt;br&gt;<br /> Wanda it's not harder to reach us from TN there is an option to write to the group Owners same as there is on FD. Not promoting TN here but I will refer people there if they really struggle with our site and many do. Rather they stay with us even if not directly on our Platform but via a portal. &lt;br&gt;<br /> Elaine It is odd, isn't it! I go about talking about Freegle to everyone I meet, or even talk to on the phone, at any minor opportunity, and I know I get members for other groups, but that's besides the point! I ought to be in competition with the old, disaffiliated Carlisle group, which has almost 4k members, but the last member's post was last August so it seems we are getting the new, actively Freegling, people, along with a few that I recognise from the old group. I have been trying to get the local press interested in us too, and even tried to tack our story onto Cat's win, but so far, no interest has been shown! Still, we might get there, eventually! I use business cards, to save people having to write the address, or make them google the name, and it also acts as a reminder when they see it a day or so later, clearing out their handbag or pockets! Giving out my number on hand-outs has also helped a few, more nervous, people, and on one occasion I spent more than 20 minutes explaining how to post to an elderly gent. Before ringing off I asked him where he was living, and it turned out he was in Birmingham! His nephew had given him our handout, and he thought I was the national Freegle helpline! You're Welcome, Birmingham!! &lt;br&gt;<br /> '''Wanda Not urgent Ed but when in chat and I click on the profile avi I don't get the pop up info box. Am on Dev and in MT's chat. Not checked it on FD as never use chat on there. &lt;br&gt;<br /> Edward Hibbert That's a bit''' deliberate, to stop members who are chatting to mods being able to see their personal profile details. Someone (Saira?) didn't want that to happen. I could make it more complicated so it worked on MT, perhaps. &lt;br&gt;<br /> ok. .whatever is easiest.. it's just today I had two where I wanted to check something in support tools first and had spotted the chat so while I was in here was trying to get the member info but had to check the email notification instead and come back. .No problem ;) &lt;br&gt;<br /> '''Freegleconvert Can members delete chat messages ? I seem to remember the answer was no ? &lt;br&gt;'''<br /> Wanda yes they can, click the down chevron and select delete. It will reappear if the same person responds to them at a later date tho.it just gets hidden &lt;br&gt;<br /> '''Maggie S why do freegle messages and replies from chats always go in the junk folder, even replies from same person, even though its marked as not spam, its so annoying to keep missing the chat messages :&lt;br&gt;'''<br /> ( Edward Hibbert Yes, it is annoying when that happens. I'm doing stuff to improve it, but our messages include short badly written text about free stuff, so they look a lot like spam to some mail services. Which email service are you using? &lt;br&gt;<br /> Elaine I have received a spam message into chat. Is there a way to delete it completely, so it will not be on any mods screen, and also not on the members history? &lt;br&gt; Maggie S I use yahoo, but I have lots members saying the same, that they missed messages from other members&lt;br&gt; @Ed Edward Hibbert @Maggie - they're the ones who complain, of course, so you don't see the ones who get their mails just fine. Spam is one reason why people miss messages, and I'm doing some work on that; roughly 95%+ of mails go to the inbox. But it's impossible to remove completely, so there will always be some complaints. People often also miss messages because they miss them, or don't check, or forget, or use it as a white lie. &lt;br&gt;<br /> Elaine, not really, you can remove a whole chat or report someone as a spammer but not remove an individual message. If you're especially concerned about it, I can do it. Your members can avoid missing any messages by a) installing the app so they get notifications or b) configuring a mobile number in Settings so that we send them an SMS. &lt;br&gt;<br /> Peter Hi I was wondering if there is any possibility of providing a block button to members using chat. Peter # Westminster Freegle @Peter There is a Block person already. Click the down chevron and there is a block member option on the menu.&lt;br&gt;<br /> Jean&lt;BR&gt;<br /> Freegle Tech&lt;BR&gt;<br /> March 2019&lt;BR&gt;<br /> <br /> &lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-2-28]] Freegle Tech Report 19-2-28]] Forward to [[Freegle Tech Report 19-04-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-03-31&diff=50048 2019-04-10T10:49:29Z

<p>Dorothyjeanquinn: faith</p> <hr /> <div>'''Freegle Tech Report March 2019&lt;BR&gt;<br /> Messages 26857-26980&lt;BR&gt;<br /> Members 113'''&lt;BR&gt;<br /> <br /> ----<br /> <br /> == General ==<br /> Edward set up a study to see if we could predict who was likely to be reliable and who wasn't, using machine learning of their writing style. Various people also did some helpful manual work to to sanity check the automatic results. After mulling it over for quite a while even though the results were encouraging (in terms of whether it worked), it was decided we didn't feel comfortable with penalising people based on things they haven't actually done, so have dropped the idea. &lt;BR&gt;<br /> Jacky, unofficial keeper of our Wiki has added http://[[Media:wiki.ilovefreegle.org/Group_Polls]] after a discussion about choosing an alternative to Yahoo polls for our Moderator groups. It is agreed we no longer need to have one built into the group we use as there are several available free. If anyone has experience of a good free online poll facility other than Doodle, let Jacky know and she will add that to the page.&lt;BR&gt;<br /> <br /> <br /> == Direct ==<br /> Edward has made some changes to streamline freegling multiple items a bit. As most people freegling multiple items, will be using the same location, and email address it's a waste of their time asking them again for info. So once you make one offer, if you click the &quot;Give something else&quot; button, then it will skip straight to the screen about the item. That cuts out a couple of stages for people posting multiple offers.&lt;BR&gt;<br /> The group or location can still be changed by clicking on the Give icon in the menu bar instead. &lt;BR&gt;<br /> At the moment, when you ban a member, you ban them from a specific group. Other groups will need to decide themselves whether to ban them, and the member can still post on the newsfeed or contact other members via chat. Any mod can delete from posts on the newsfeed at the moment, and any member can block someone on chat. We might think that once someone is banned, they shouldn't be able to contact people on the same group privately. On the other hand it gets more complicated when you consider that they might both be on some other group where the person isn't banned. We definitely have members where different groups have different opinions about them. This could result in a perfectly good member on one group being effectively blocked from the platform because another group didn't think they were a good member. &lt;BR&gt;<br /> We are not sure there is a good way to deal with this as it's a consequence of group autonomy. Views Welcome? <br /> <br /> ==Chat ==<br /> <br /> A few mods have experienced members, who failed to receive the address for collection even though they were receiving other messages. It could be that they are being blocked as spam because of the content, but we have not been able to substantiate it yet. Please let us know as much info about the member and your own ID to Support if you get a complaint, so that they can check. &lt;BR&gt;<br /> Q. I've been trying to chat with another member but I'm finding that the messages are being truncated and obviously this frustrates both the member and myself. &lt;BR&gt;<br /> A. It does seem that the complete message is sent via email and turns out to be due to some special characters in the message; the fix for this has messed up line breaks a bit, which will get fixed. &lt;BR&gt;<br /> Q. I have a member on Coventry who is having problems with chat. She is using a laptop and the browser. I can't quite figure out where the messages are vanishing, maybe you can understand her description. “When l try to write a text in the bottom right hand corner, it just disappears before l can finish! Can you see if my messages process is faulty please? &lt;BR&gt;<br /> A.I'm not sure what you mean. What page are you having difficulty writing on? Do you mean the post page where you add a description? A lot of members ask for things, then cut off contact when they change their mind. All you can do is reoffer the item. Perhaps ask her to check on Settings what her email is, and also exactly how she is blocking as there is nothing on the email address given .&lt;BR&gt;<br /> <br /> <br /> == Q&amp;A ==<br /> <br /> Q.If someone deletes their account with us, should their posts disappear from the group messages? I have an ex member who was happily posting to the group and the Newsfeed about how wonderful everything was who’s then deleted her account. Presumably anyone trying to reply wouldn’t get through? &lt;BR&gt;<br /> A At present we keep the messages so as not to mess with the stats, but we ought to hide them. I'll fix that. &lt;BR&gt;<br /> Q. I blocked a member but he was still able to email me direct. I am not sure how he’s done it - I thought he might have been able to click on my wee pic where I was dealing with him as group owner to send a DM - I didn't like the idea that he could do that, whether I'd banned him or not, I like to keep personal and modding a bit separate but if he'd gone out and found me on the newsfeed that seems a bit sinister. <br /> Separately, I've had a complaint about something that started on the newsfeed going over to direct messages and getting a bit out of hand - something and nothing but ended up with my member threatening never to ask for stuff on Freegle again! <br /> A. If you are on the newsfeed - you can be messaged from there. Before we had this we had members wanting to take their chats off the Newsfeed , for instance to give out an address or phone number. I agree though that users shouldn't be able to click on your profile pic in that kind of chat, to contact you so I'll fix that. &lt;BR&gt;<br /> Q. Is there any chance of being able to identify more than one recipient? There are some occasions when I have had more than one of the same thing to offer and have split them between two or more members requesting them. At the moment I am asked to identify who has received - limited to one - and the others get a Sorry it's Taken message. I usually tell the others who have received the items they will get this and to ignore it because we can only identify one member as recipient.&lt;BR&gt;<br /> A. On my wish list but not anytime soon as it requires a restructure.&lt;BR&gt;<br /> Q. I just freegled some stuff this week and used the Native only for the first time. I’m getting the email notifications of chat, which is good but they don’t include the rest of the thread in the most recent notification so, I either have to keep every reply which piles up in my inbox, or go to chat which I don’t want to do. Today I replied to the wrong person because I lost track of my own replies and who I’d said yes to someone who was next in line whom I had already told were on standby. So, then had to email yet again to say sorry made a mistake . I know you don’t want all the previous stuff to go back into chat and I’m not asking for that . I am asking just for it to be in notification emails if that was possible and somehow stripped out when my new ‘comment’ was added to the chat.&lt;BR&gt;<br /> A. There is a possibility that I'm exploring, where our chat messages might be more likely to be marked as spam because they are so short. So what I will do as a trial is add the previous message into the chat notification emails in a quoted way (with &gt;), both in the text body and the HTML version. This will give you a bit more context, and I will be able to tell if it helps with spam. &lt;BR&gt;<br /> Q. Edward I have a member who says she's been trying to pause her emails for ages but it wasn't working. I've checked in incognito mode and her settings show that emails are paused but the logs show that we still keep sending them.<br /> A. There was a bug. If you set your mails to be paused, then once the date they were paused until passed the mails would restart, but the display was not changed back when the date passed. Fix applied.&lt;BR&gt;<br /> <br /> <br /> == Emails ==<br /> Study into Spam You will see some Weird formatting on email subject lines. They are unique per member (not per mail), and we are putting them in the subject line because some of the spam feedback tools only give you the subject line, not access to the headers. We have had them for a while now to see if we can remove those members safely from our database, but have discovered that some very active members and even a moderator are showing as not wanting our emails delivered. Even replying to our emails will not stop them being marked as spam if replying are done via the spam box and not moved first to the inbox.&lt;BR&gt;<br /> We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Neville (c21sw@yahoo.co.uk) who will deal with it.We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Nevilly (c21sw@yahoo.co.uk) who will deal with it.<br /> Q. We have a dedicated email address - not used for anything -but copies of messages to and from our members. It's a mail forwarder at our own domain which forwards to each of the moderators.As far as I am aware that address has only ever been seen by the moderators of our groups but we have recently started receiving spam at that address. I'm puzzled as to how the address got out there.&lt;BR&gt;<br /> A. You can check your mods email addresses at https://haveibeenpwned.com/&lt;BR&gt;<br /> <br /> == Mobile Apps ==<br /> <br /> Mobiles Version 1.4.11 of the Freegle app has been released for Android as has version 0.2.11 of the ModTools app. This brings them both up to date with the website code. The iOS versions have been submitted for approval. Chris App hat&lt;br&gt;<br /> <br /> == Mod Tools ==<br /> Q. In Group Settings what does &quot;Show members in all groups&quot; mean? I cannot work it out. Does it mean show all the Freegle groups a member belongs to? &lt;br&gt;<br /> A.If you go to Members-&gt;Pending, then you can choose whether or not to show just a single group, or &quot;All my Groups&quot;. This setting controls whether a group's sending members will appear in that list. It's not a very useful setting, so I might just remove it and rely on whether you're an active or a backup mod.&lt;br&gt;<br /> Q. I have noticed one of the groups I am on has got a broken link to Twitter but I can’t seem to relink. I either get a blank login page or a we are down. Try some in the past with the same result.&lt;br&gt;<br /> A.This has been sorted for you but if it happens again we will look into it. &lt;br&gt;<br /> Q.According to my modtools screen there's an edited message awaiting approval,however when I try to access it there's nothing to see.I've cleared the cache and it won't go away.This problem persists regardless of which computer I use.Should I worry?&lt;br&gt;<br /> A.Let me know if it happens again and I will look into it.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> '''Servers Client code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org Here are the more important ones which would affect members:'''&lt;br&gt;<br /> Rename &quot;Newsfeed&quot; to &quot;ChitChat&quot;&lt;br&gt;<br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:''' <br /> &lt;br&gt;Streamline freegling of multiple items &lt;br&gt;<br /> Change Newsfeed to ChitChat <br /> &lt;br&gt;Tweak donation<br /> ask text Client can get stuck on a draft which is no longer a draft'''&lt;br&gt;<br /> More chitchat fixes &lt;br&gt; <br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> In MT, show group shortlinks in Settings &lt;br&gt;<br /> In MT, show at bottom of Settings-&gt;Group who confirmed affiliation and when &lt;br&gt;<br /> In MT, can't open chat correctly on Happiness page&lt;br&gt;<br /> Add mention of Waste Data Flow to council toolkit&lt;br&gt;<br /> Add HWC reference to councils &lt;br&gt;<br /> Add user id to event digest mails UT fixes Sitemap broke) &lt;br&gt;<br /> Speed-ups: happiness page &lt;br&gt;<br /> Change how we send to spam test seeds to use &lt;br&gt;<br /> Only exhort in series User&lt;br&gt;<br /> Exhort function broken&lt;br&gt;<br /> <br /> '''Server code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org Here are the more important ones which would affect members:'''&lt;br&gt;<br /> <br /> Can fail to submit a message if it is reedited from a draft&lt;br&gt;<br /> In chat notification emails, add the last message so that you have some context if you're just using email&lt;br&gt;<br /> Update schema or spam detection.&lt;br&gt;<br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice'''&lt;br&gt;<br /> Add user id to event digest mails &lt;br&gt;<br /> Return Path tracking fixes&lt;br&gt;<br /> Speed-ups: reduce DB ops for story review count &lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story &lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Shortlink history fix &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info&lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes &lt;br&gt;<br /> More Litmus spam testing &lt;br&gt;<br /> Add id to newsletter subject line&lt;br&gt;<br /> Show spammers on groups who don't automate removal&lt;br&gt;<br /> trip Huawei footer&lt;br&gt;<br /> Make text replies longer for anti-spam purposes.&lt;br&gt;<br /> Remove exclamation mark which is bad for spam&lt;br&gt;<br /> Tell us your story mail link goes to the wrong place<br /> Return Path seeds not getting HTML mail&lt;br&gt;<br /> <br /> == Tech Chat ==<br /> '''Any chance of getting the &quot;How People send messages&quot; stats on the Dashboard going again please? It hasn't updated for ages. I like to check these periodically and to see how well we are doing compared to last year!'''&lt;br&gt;<br /> Edward Hibbert I hadn't noticed. Thanks - fix applied, should be back tomorrow.&lt;br&gt;<br /> '''Jacqui A member has left as she does not want all the mails but when she turned them off she stopped getting replies from members for her posts. She can’t find how to just get them on.''' <br /> '''Maggie S trouble is, why so many places to have to turn stuff on/off and sometimes they are not so easily labeled to understand either'''<br /> Edward Hibbert There's no option that gets no complaints. Either you have a single control that is email on/off and you get complaints from people who want to be able to turn some on and some off, or you have controls for different kinds of email and you get complaints from people who don't find the option they want. When you have as many members as we do, a certain proportion are going to complain about stuff; it's just how it is.&lt;br&gt;<br /> Jacqui I thought you may be interested in some feedback. &lt;br&gt;Edward Hibbert It's always worth getting the feedback, But like many people he is focused on getting the emails he wants and not getting the emails he doesn't, while ignoring the fact that other people want those emails. You could ask him if he wants to do a design mockup of some email settings that he thinks would be clearer, as long as that isn't just removing all the emails he personally doesn't want. &lt;br&gt;<br /> '''Jacqui Response from Ian,It wasn't just chit chat, what I couldn't find was any way of turning off the bulk of the emails whilst leaving necessary transactional emails turned on. Effectively, I'd turned everything off then went looking for the option to turn tractional emails to on, and there appeared to be no such option.''' I can understand his point of view TBH. People want to get rid of stuff or find stuff. That’s the point of Freegle. All of the other stuff is incidental. &lt;br&gt;<br /> Wanda it can be complicated for people. First as you scroll in settings you have the settings for the group(s) you belong to and there are 3 types for each group. Then next are 2 lots of incidental mail settings. Then there are 2 lots of chat settings Then below those there's the general Chitchat notifications. It could be above chat with the other incidental stuff [I missed that and only saw it recently] I think below that is FB, app and push notification stuff. You don't always see all of those, depends how you've logged in. it is a lot to be sure.. problem is if you just lumped the incidental stuff into one setting someone may be an avid chitchatterer so want those notifications. .someone may want to read stories only and others may want to know if someone is asking for something they are offering on another local group, or offering something they need. I don't think there is an easy answer to suit all except if we'd just stuck to Freegling and group setting things and nothing else.&lt;br&gt;<br /> Saira Basically what he needed to do was just go back and switch on &quot;Wanted and Offered&quot; posts - it's the top of the list so not sure how he missed it.&lt;br&gt;<br /> How about a story from someone who's appreciate? &quot;'''I will definitely be telling people about this site we have hardly anything after my divorce I left him with everything as he was mentally and physically abusive. So we are starting from scratch . Without you and this site we would have nothing so am very overwhelmed with people willing to help. Hopefully when we are sorted I can give back to this site thank u again x&quot;''' &quot;.....and a card thanking me again for all my help and a promise to spread the word...... they like what we do and there are many more like them Wanda Yes I agree there are many who send their thanks and say how happy they are with the concept etc.. which is lovely... but, we still have to listen to those that aren't just in case there is something we can do to make it a better experience for them without making it a worse experience for those that are happy ;)&lt;br&gt;<br /> '''Jacqui Maybe it goes to show why so many people prefer to use TrashNothing. Offer/want - simple. Also, it’s all very well saying, “I’m not sure how he missed it”. He clearly did and took the time to tell of his experience. I’d like to think that feedback is taken on board and not just given a “shrug”.'''&lt;br&gt;<br /> Saira My point is only that we tend to listen to the few complaints (which we should do and help members if they need help) but not forget that generally most people are happy and I think we forget about the good stuff sometimes.&lt;br&gt;<br /> Claire Lovely when you get the thanks and great to hear the difference our work makes to some peoples lives. No service fits all, there’s always some who will prefer other services. We’re all here to help and to pass on concerns from members. Sometimes we can explain or change things to make their use better, sometimes it makes sense to leave as is. &lt;br&gt;<br /> Edward Hibbert Prompted by Jacqui's comment, I thought it would be interesting to look at the proportion of users posting messages who come from TN over time. If people liked TN noticeably more than FD, you'd expect that to rise. If people liked FD more than TN you'd expect it to fall.There is evidence of a very slight upward trend in TN, but most of our actively posting users don't come from there. If you look at the messages, then there are more messages from TN (though still a minority). I think this is because TN encourages crossposting of messages to multiple groups. So we might be overestimating the number of TN users because we see a lot of crossposts without realising that. I'll continue to think about whether it's possible to improve the email settings, but I do think it's a problem where some proportion of people will always not be happy with what we do, and if we change it to make them more happy we'll make other people less happy. It doesn't mean we're not listening to what they say, it means we're listening to what everyone says. '''Personally I would prefer a much more simple approach, for example by removing per-group settings - but I don't think that volunteers would want that.''' <br /> '''Jeni Most of our new members seem to come via TN these days - I put this down to the header on the daily digest that says tell all your friends and family about us plus a line on the bottom of posts that says something like it's easier/better to use Trash Nothing.''' <br /> This can be removed - and the only reason I actually joined TN and appointed myself owner of Hertford on there, just so I could remove it from our posts. But I still see it on on posts coming through where members are also on other Freegle groups. I think that people use TN because there is not so much on there and it seems more straight forward - but then they want to post an Event or Volunteer opportunity and then they join FD as well. There are more posts each month from TN users than FD now on our group - that's one reason I always ask for the Stats to be updated if they stop working! Edward Hibbert Jeni - your group is noticeably above the average across all groups. And as I say, there are a disproportionate number of messages from TN because it crossposts more, but you won't necessarily notice that. Across all groups it looks that about 70% of active members come from FD and 30% from TN, and that's pretty constant over time. There's not really any evidence to show that there is a change in behaviour in either direction (though that gives me something to aim for). Jeni I guess we don't see the whole picture - I didn't know we were noticeably above the average - in hoping this is a good thing,I shall award myself a choccy biscuit with my coffee this morning and tell my fellow moderators to do the same! DavidEdward anecdotal historical view from Reading...I have promoted FD since you first released it and when I was helping groups move to FD last year I did notice a lot more TN members on Groups that had not moved to FD and still noticed proportionally more TN members on these groups So for example on Reading over 75% is on FD compared to if I look at all my groups on dashboard it shows 55% on TN noting I have a fair no of caretaker groups or new groups that only added FD at last chance So I see a relationship between when groups joined FD and no of TN Users........My main concern with us using TN is we lose advertising revenue..Also I recommend folks switch off TN Footers from TN Mod pages Dee I love my TN members. They are in the majority in all groups but one, reaching 89% in Lambeth.They don’t ask for support, and they don’t complain about other people. Wanda When we added FD the majority of new members were still fromTN.. I too am with Dee. .Less hassle from them because they have an easier interface to navigate around so need less help .. :) Just looked at the stats for my newest group that's only been going a couple of years and was opened with FD from the get go. only 26% of messages are from the platform the rest are from the TN site or app.. Elaine Carlisle has over 78% of members using the platform, and 87% on Penrith. Carlisle was set up 31/10/17, and has 529 members, and I'm not sure why our experience is so different from yours, Wanda. Perhaps we could compare our tactics, and see if we can learn from one another! I'm anxious to double our membership in a year, from 450 on 31/12/18 to 900, so if anyone has any tips, please let me know! Edward Hibbert I just went back to TN and I notice it's changed its interface (there's a new /beta site you get sent to). Not sure whether that's old news. Checked with Andy, it's only been there a week or so. Still a work in progress, he says. Wanda No Tactics Elaine. . Council had our old Yahoo link on their site years ago then revamped and removed it and won't even reply to any emails now.. I also get a spurt and tweet the ilovefregle link to all and sundry every so often especially slebs, proper ones too not reality people... altho haven't done that for a while and also tweet it to the council twitter too and local news and radio stations. . I also watch posts from people on FB and if appropriate pop a freegle link in their thread so they and all the people on their lists see it.. lol Bottom line people seem to find us more easily via TN than they do on the Freegle site. I think someone said that TN comes up higher than us on google search for recycling. .that was a long while back tho. Just had a look at the beta site fro TN.. Weird seeing posts for a group. .The green one's I'd expect to be offers but they are the wanteds. .the amber/yellowy ones are Offers. .Seems wrong that way around somehow.. ;) Elaine You said you had a site that was 2 yrs old, Wanda. What sort of membership and growth are you seeing? Is anyone else growing a site from &quot;cold&quot;? I'd like to know how you are catching new members too! @Elaine.. .Just checked and it was opened in Feb 2017 so 2 yrs 1 month old with 1326 members lol I haven't done anything about promoting it, it filled a gap between Luton and Bedford to the north and, some groups to the east and west of the gap, it's pretty much rural with small villages and a couple of small towns.. Usually local groups can help by ending an Admin out when another group opens in a gap in their wider area.. Didn't get any of that when we opened altho I did send one to my Luton members. Depends how other GO's feel about that sort of thing as to whether that happens... ;) I just scrolled down the newest 50 or so members and all but about 6 were from TN... so it's TN that are doing it for us not anything I am doing ;) Jo I'm on a few new groups as a caretaker so not able to do much about local publicity, some seem to just take off and others not so much. I have 2 new Essex groups which are strongly supported by the council, one, with a smaller town, seems to be picking up and ticking away nicely, the bigger town seems to have found it harder with a lot posting to an older group (which I also run so point them to the new group, and no differences in how groups are run). I think success builds success, so once a group gets going it should build. I think isolated areas where everyone knows everyone else seem to pick up less. I think it's important posts don't wait too long though I see people still using groups that are auto approving so there's no firm rules. I think there tends to be more TN users on groups later to FD. I'm not a great fan of it, it frustrates me that the only dodgy locations now are TN members. I've set my groups not to x post everywhere which also annoyed me. But if people prefer it and it brings them to our groups then it's a good thing. Not sure if people don't complain because it's harder to reach us though! Wanda it's not harder to reach us from TN there is an option to write to the group Owners same as there is on FD. Not promoting TN here but I will refer people there if they really struggle with our site and many do. Rather they stay with us even if not directly on our Platform but via a portal. Elaine It is odd, isn't it! I go about talking about Freegle to everyone I meet, or even talk to on the phone, at any minor opportunity, and I know I get members for other groups, but that's besides the point! I ought to be in competition with the old, disaffiliated Carlisle group, which has almost 4k members, but the last member's post was last August so it seems we are getting the new, actively Freegling, people, along with a few that I recognise from the old group. I have been trying to get the local press interested in us too, and even tried to tack our story onto Cat's win, but so far, no interest has been shown! Still, we might get there, eventually! I use business cards, to save people having to write the address, or make them google the name, and it also acts as a reminder when they see it a day or so later, clearing out their handbag or pockets! Giving out my number on hand-outs has also helped a few, more nervous, people, and on one occasion I spent more than 20 minutes explaining how to post to an elderly gent. Before ringing off I asked him where he was living, and it turned out he was in Birmingham! His nephew had given him our handout, and he thought I was the national Freegle helpline! You're Welcome, Birmingham!! Wanda Not urgent Ed but when in chat and I click on the profile avi I don't get the pop up info box. Am on Dev and in MT's chat. Not checked it on FD as never use chat on there. Edward Hibbert That's a bit deliberate, to stop members who are chatting to mods being able to see their personal profile details. Someone (Saira?) didn't want that to happen. I could make it more complicated so it worked on MT, perhaps. Wandaah ok. .whatever is easiest.. it's just today I had two where I wanted to check something in support tools first and had spotted the chat so while I was in here was trying to get the member info but had to check the email notification instead and come back. .No problem ;) Freegleconvert Can members delete chat messages ? I seem to remember the answer was no ? Wanda yes they can, click the down chevron and select delete. It will reappear if the same person responds to them at a later date tho.it just gets hidden Maggie S why do freegle messages and replies from chats always go in the junk folder, even replies from same person, even though its marked as not spam, its so annoying to keep missing the chat messages :( Edward Hibbert Yes, it is annoying when that happens. I'm doing stuff to improve it, but our messages include short badly written text about free stuff, so they look a lot like spam to some mail services. Which email service are you using? Elaine I have received a spam message into chat. Is there a way to delete it completely, so it will not be on any mods screen, and also not on the members history? Maggie S I use yahoo, but I have lots members saying the same, that they missed messages from other members @Ed Edward Hibbert @Maggie - they're the ones who complain, of course, so you don't see the ones who get their mails just fine. Spam is one reason why people miss messages, and I'm doing some work on that; roughly 95%+ of mails go to the inbox. But it's impossible to remove completely, so there will always be some complaints. People often also miss messages because they miss them, or don't check, or forget, or use it as a white lie. Elaine, not really, you can remove a whole chat or report someone as a spammer but not remove an individual message. If you're especially concerned about it, I can do it. Your members can avoid missing any messages by a) installing the app so they get notifications or b) configuring a mobile number in Settings so that we send them an SMS. Peter Hi I was wondering if there is any possibility of providing a block button to members using chat. Peter # Westminster Freegle @Peter There is a Block person already. Click the down chevron and there is a block member option on the menu. Jean Freegle &lt;br&gt;Tech Report March 2019</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-03-31&diff=50039 2019-04-10T09:46:19Z

<p>Dorothyjeanquinn: Blanked the page</p> <hr /> <div></div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-03-31&diff=50036 2019-04-10T09:43:41Z

<p>Dorothyjeanquinn: A</p> <hr /> <div> Freegle Tech Report March 2019<br /> Messages 26857-26980<br /> Members 113<br /> <br /> General<br /> Edward set up a study to see if we could predict who was likely to be reliable and who wasn't, using machine learning of their writing style. Various people also did some helpful manual work to to sanity check the automatic results. After mulling it over for quite a while even though the results were encouraging (in terms of whether it worked), it was decided we didn't feel comfortable with penalising people based on things they haven't actually done, so have dropped the idea. <br /> Jacky, unofficial keeper of our Wiki has added http://wiki.ilovefreegle.org/Group_Polls after a discussion about choosing an alternative to Yahoo polls for our Moderator groups. It is agreed we no longer need to have one built into the group we use as there are several available free. If anyone has experience of a good free online poll facility other than Doodle, let Jacky know and she will add that to the page.<br /> <br /> Direct<br /> Edward has made some changes to streamline freegling multiple items a bit. As most people freegling multiple items, will be using the same location, and email address it's a waste of their time asking them again for info. So once you make one offer, if you click the &quot;Give something else&quot; button, then it will skip straight to the screen about the item. That cuts out a couple of stages for people posting multiple offers. The group or location can still be changed by clicking on the Give icon in the menu bar instead.<br /> At the moment, when you ban a member, you ban them from a specific group. Other groups will need to decide themselves whether to ban them, and the member can still post on the newsfeed or contact other members via chat. Any mod can delete from posts on the newsfeed at the moment, and any member can block someone on chat.<br /> We might think that once someone is banned, they shouldn't be able to contact people on the same group privately. On the other hand it gets more complicated when you consider that they might both be on some other group where the person isn't banned. We definitely have members where different groups have different opinions about them. This could result in a perfectly good member on one group being effectively blocked from the platform because another group didn't think they were a good member. I'm not sure there is a good way to deal with this. I think it's a consequence of group autonomy. Views?<br /> Chat<br /> A few mods have experienced members, who failed to receive the address for collection even though they were receiving other messages. It could be that they are being blocked as spam because of the content, but we have not been able to substantiate it yet. Please let us know as much info about the member and your own ID to Support if you get a complaint, so that they can check. <br /> I've been trying to chat with another member but I'm finding that the messages are being truncated and obviously this frustrates both the member and myself. It does however seem that the complete message is sent via email with being truncated. This turned out to be due to some special characters in the message; the fix for this has messed up line breaks a bit, which will get fixed.<br /> I have a member on Coventry who is having problems with chat. She is using a laptop and the browser. I can't quite figure out where the messages are vanishing, maybe you can understand her description. “When l try to write a text in the bottom right hand corner, it just disappears before l can finish! Can you see if my messages process is faulty please?<br /> I'm not sure what you mean. What page are you having difficulty writing on? Do you mean the post page where you add a description? A lot of members ask for things, then cut off contact when they change their mind. All you can do is reoffer the item.<br /> Perhaps ask her to check on Settings what her email is, and also exactly how she is blocking as there is nothing on the email address given . <br /> <br /> <br /> <br /> Q&amp;A<br /> If someone deletes their account with us, should their posts disappear from the group messages? I have an ex member who was happily posting to the group and the Newsfeed about how wonderful everything was who’s then deleted her account. Presumably anyone trying to reply wouldn’t get through?<br /> At present we keep the messages so as not to mess with the stats, but we ought to hide them. I'll fix that.<br /> I blocked a member but he was still able to email me direct. I am not sure how he’s done it - I thought he might have been able to click on my wee pic where I was dealing with him as group owner to send a DM - I didn't like the idea that he could do that, whether I'd banned him or not, I like to keep personal and modding a bit separate but if he'd gone out and found me on the newsfeed that seems a bit sinister. Separately, I've had a complaint about something that started on the newsfeed going over to direct messages and getting a bit out of hand - something and nothing but ended up with my member threatening never to ask for stuff on Freegle again!<br /> If you are on the newsfeed - you can be messaged from there. Before we had this we had members wanting to take their chats off the Newsfeed , for instance to give out an address or phone number. I agree though that users shouldn't be able to click on your profile pic in that kind of chat, to contact you so I'll fix that.<br /> Is there any chance of being able to identify more than one recipient? There are some occasions when I have had more than one of the same thing to offer and have split them between two or more members requesting them. At the moment I am asked to identify who has received - limited to one - and the others get a Sorry it's Taken message. I usually tell the others who have received the items they will get this and to ignore it because we can only identify one member as recipient.<br /> On my wish list but not anytime soon as it requires a restructure<br /> I just freegled some stuff this week and used the Native only for the first time. I’m getting the email notifications of chat, which is good but they don’t include the rest of the thread in the most recent notification so, I either have to keep every reply which piles up in my inbox, or go to chat which I don’t want to do. Today I replied to the wrong person because I lost track of my own replies and who I’d said yes to someone who was next in line whom I had already told were on standby. So, then had to email yet again to say sorry made a mistake . I know you don’t want all the pervious stuff to go back into chat which it probably would each time I replied and I’m not asking for that I am asking just for it to be in notification emails if that was possible and somehow stripped out when my new ‘comment’ was added to the chat. .<br /> There is a possibility that I'm exploring, where our chat messages might be more likely to be marked as spam because they are so short. So what I will do as a trial is add the previous message into the chat notification emails in a quoted way (with &gt;), both in the text body and the HTML version. This will give you a bit more context, and I will be able to tell if it helps with spam. Edward<br /> I have a member who says she's been trying to pause her emails for ages but it wasn't working. I've checked in incognito mode and her settings show that emails are paused but the logs show that we still keep sending them.<br /> A. There was a bug. If you set your mails to be paused, then once the date they were paused until passed the mails would restart, but the display was not changed back when the date passed. Fix applied.<br /> <br /> <br /> Emails<br /> Study into Spam<br /> You will see some Weird formatting on email subject lines. They are unique per member (not per mail), and we are putting them in the subject line because some of the spam feedback tools only give you the subject line, not access to the headers. We have had them for a while now to see if we can remove those members safely from our database, but have discovered that some very active members and even a moderator are showing as not wanting our emails delivered. <br /> Even replying to our emails will not stop them being marked as spam if replying are done via the spam box and not moved first to the inbox.<br /> <br /> We have a dedicated email address - not used for anything -but copies of messages to and from our members. It's a mail forwarder at our own domain which forwards to each of the moderators.As far as I am aware that address has only ever been seen by the moderators of our groups but we have recently started receiving spam at that address.<br /> I can stop the spam from reaching us by creating a new address for and the old one... but I'm puzzled as to how the <br /> address got out there.<br /> You can check your mods email addresses at https://haveibeenpwned.com/ <br /> <br /> We have had some advertising on the emails we send out which is inappropriate The person to report this type of stuff to is Nevilly (c21sw@yahoo.co.uk) who will deal with it.<br /> <br /> Mobiles<br /> Version 1.4.11 of the Freegle app has been released for Android as has version 0.2.11 of the ModTools app.<br /> This brings them both up to date with the website code. The iOS versions have been submitted for approval.<br /> Chris<br /> App hat<br /> <br /> <br /> Mod Tools<br /> In Group Settings what does &quot;Show members in all groups&quot; mean? , Your settings for this Group, I cannot work it out. Does it mean show all the Freegle groups a member belongs to?<br /> If you go to Members-&gt;Pending, then you can choose whether or not to show just a single group, or &quot;All my Groups&quot;. This setting controls whether a group's sending members will appear in that list. It's not a very useful setting, so I might just remove it and rely on whether you're an active or a backup mod. <br /> I have noticed one of the groups I am on has got a broken link to Twitter but I can’t seem to relink. I either get a blank login page or a we are down. Try some in the past with the same result.<br /> This has been sorted for you but if it happens again we will look into it. <br /> According to my modtools screen there's an edited message awaiting approval,however when I try to access it there's nothing to see.I've cleared the cache and it won't go away.This problem persists regardless of which computer I use.Should I worry?<br /> Let me know if it happens again and I will look into it.<br /> <br /> <br /> Servers<br /> Client code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org<br /> Here are the more important ones which would affect members:<br /> * Rename &quot;Newsfeed&quot; to &quot;ChitChat&quot;<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Streamline freegling of multiple items<br /> Change Newsfeed to ChitChat <br /> Tweak donation ask text <br /> Client can get stuck on a draft which is no longer a draft<br /> More chitchat fixes <br /> Merge remote-tracking branch 'origin/master'<br /> In MT, show group shortlinks in Settings <br /> In MT, show at bottom of Settings-&gt;Group who confirmed affiliation and when<br /> In MT, can't open chat correctly on Happiness page<br /> Add mention of Waste Data Flow to council toolkit <br /> Add HWC reference to councils <br /> Add user id to event digest mails UT fixes Sitemap broke)<br /> Speed-ups: happiness page<br /> Change how we send to spam test seeds to use BCC <br /> Only exhort in series<br /> User exhort function broken <br /> Server code changes in the last month If you have any questions about them, please reply to Geeks@ilovefreegle.org<br /> Here are the more important ones which would affect members:<br /> * Can fail to submit a message if it is reedited from a draft<br /> * In chat notification emails, add the last message so that you have some context if you're just using email<br /> *Update schema or spam detection.<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:Add user id to event digest mails<br /> Return Path tracking fixes<br /> Speed-ups: reduce DB ops for story review count <br /> Should be able to view shortlinks logged out<br /> Tweeting unreviewed stories <br /> Not returning groupid for story<br /> Previous fix for duplicate group names not working <br /> Shortlink history fix<br /> Return more info for shortlink<br /> Add call to get individual shortlink info <br /> Add ability to create a shortlink<br /> Add click history to shortlinks<br /> Return groupid for reviewing stories<br /> Not always finding correct group after DPA/CGA changes<br /> More Litmus spam testing <br /> Add id to newsletter subject line <br /> Show spammers on groups who don't automate removal<br /> Strip Huawei footer <br /> Make text replies longer for anti-spam purposes.<br /> Remove exclamation mark which is bad for spam<br /> Tell us your story mail link goes to the wrong place <br /> Return Path seeds not getting HTML mail <br /> <br /> <br /> <br /> <br /> Tech Chat<br /> Any chance of getting the &quot;How People send messages&quot; stats on the Dashboard going again please? It hasn't updated for ages. I like to check these periodically and to see how well we are doing compared to last year!<br /> Edward Hibbert I hadn't noticed. Thanks - fix applied, should be back tomorrow.<br /> Jacqui A member has left as she does not want all the mails but when she turned them off she stopped getting replies from members for her posts. She can’t find how to just get them on. <br /> SarahJane In my experience, the smartest IT managers are the ones who know when to ask for help. ;)<br /> Maggie S trouble is, why so many places to have to turn stuff on/off and sometimes they are not so easily labeled to understand either<br /> Edward Hibbert There's no option that gets no complaints. Either you have a single control that is email on/off and you get complaints from people who want to be able to turn some on and some off, or you have controls for different kinds of email and you get complaints from people who don't find the option they want. When you have as many members as we do, a certain proportion are going to complain about stuff; it's just how it is.<br /> Jacqui I thought you may be interested in some feedback. I’ll tell him ‘that’s just how it is’ then.<br /> Edward Hibbert It's always worth getting the feedback, though I might sound grumpy. But like many people he is focused on getting the emails he wants and not getting the emails he doesn't, while ignoring the fact that other people want those emails. You could ask him if he wants to do a design mockup of some email settings that he thinks would be clearer, as. Long as that isn't just removing all the emails he personally doesn't want.<br /> 6 days ago<br /> Jacqui Response from Ian,It wasn't just chit chat, what I couldn't find was any way of turning off the bulk of the emails whilst leaving necessary transactional emails turned on. Effectively, I'd turned everything off then went looking for the option to <br /> turn tractional emails to on, and there appeared to be no such option.<br /> I can understand his point of view TBH. People want to get rid of stuff or find stuff. That’s the point of Freegle. All of the other stuff is incidental.<br /> Wanda it can be complicated for people. First as you scroll in settings you have the settings for the group(s) you belong to and there are 3 types for each group. Then next are 2 lots of incidental mail settings. Then there are 2 lots of chat settings<br /> Then below those there's the general Chitchat notifications. It could be above chat with the other incidental stuff [I missed that and only saw it recently] I think below that is FB, app and push notification stuff. You don't always see all of those, depends how you've logged in. it is a lot to be sure.. problem is if you just lumped the incidental stuff into one setting someone may be an avid chitchatterer so want those notifications. .someone may want to read stories only and others may want to know if someone is asking for something they are offering on another local group, or offering something they need. I don't think there is an easy answer to suit all except if we'd just stuck to Freegling and group setting things and nothing else.Saira<br /> Basically what he needed to do was just go back and switch on &quot;Wanted and Offered&quot; posts - it's the top of the list so not sure how he missed it.<br /> How about a story from someone who's appreciate? &quot;I will definitely be telling people about this site we have hardly anything after my divorce I left him with everything as he was mentally and physically abusive. So we are starting from scratch . Without you and this site we would have nothing so am very overwhelmed with people willing to help. Hopefully when we are sorted I can give back to this site thank u again x&quot; &quot;.....and a card thanking me again for all my help and a promise to spread the word...... they like what we do and there are many more like them<br /> Wanda Yes I agree there are many who send their thanks and say how happy they are with the concept etc.. which is lovely... but, we still have to listen to those that aren't just in case there is something we can do to make it a better experience for them without making it a worse experience for those that are happy ;) <br /> Jacqui Maybe it goes to show why so many people prefer to use TrashNothing. Offer/want - simple.<br /> Also, it’s all very well saying, “I’m not sure how he missed it”. He clearly did and took the time to tell of his experience. I’d like to think that feedback is taken on board and not just given a “shrug”.<br /> Saira My point is only that we tend to listen to the few complaints (which we should do and help members if they need help) but not forget that generally most people are happy and I think we forget about the good stuff sometimes. <br /> Claire Lovely when you get the thanks and great to hear the difference our work makes to some peoples lives.No service fits all, there’s always some who will prefer other services. We’re all here to help and to pass on concerns from members. Sometimes we can explain or change things to make their use better, sometimes it makes sense to leave as is. <br /> Edward Hibbert Prompted by Jacqui's comment, I thought it would be interesting to look at the proportion of users posting messages who come from TN over time. If people liked TN noticeably more than FD, you'd expect that to rise. If people liked FD more than TN you'd expect it to fall.There is evidence of a very slight upward trend in TN, but most of our actively posting users don't come from there.<br /> If you look at the messages, then there are more messages from TN (though still a minority). I think this is because TN encourages crossposting of messages to multiple groups. So we might be overestimating the number of TN users because we see a lot of crossposts without realising that.<br /> I'll continue to think about whether it's possible to improve the email settings, but I do think it's a problem where some proportion of people will always not be happy with what we do, and if we change it to make them more happy we'll make other people less happy. It doesn't mean we're not listening to what they say, it means we're listening to what everyone says. Personally I would prefer a much more simple approach, for example by removing per-group settings - but I don't think that volunteers would want that.<br /> Jeni Most of our new members seem to come via TN these days - I put this down to the header on the daily digest that says tell all your friends and family about us plus a line on the bottom of posts that says something like it's easier/better to use Trash Nothing. This can be removed - and the only reason I actually joined TN and appointed myself owner of Hertford on there, just so I could remove it from our posts. But I still see it on on posts coming through where members are also on other Freegle groups. I think that people use TN because there is not so much on there and it seems more straight forward - but then they want to post an Event or Volunteer opportunity and then they join FD as well. There are more posts each month from TN users than FD now on our group - that's one reason I always ask for the Stats to be updated if they stop working!<br /> Edward Hibbert Jeni - your group is noticeably above the average across all groups. And as I say, there are a disproportionate number of messages from TN because it crossposts more, but you won't necessarily notice that. Across all groups it looks that about 70% of active members come from FD and 30% from TN, and that's pretty constant over time. There's not really any evidence to show that there is a change in behaviour in either direction (though that gives me something to aim for).<br /> Jeni I guess we don't see the whole picture - I didn't know we were noticeably above the average - in hoping this is a good thing,I shall award myself a choccy biscuit with my coffee this morning and tell my fellow moderators to do the same!<br /> DavidEdward anecdotal historical view from Reading...I have promoted FD since you first released it and when I was helping groups move to FD last year I did notice a lot more TN members on Groups that had not moved to FD and still noticed proportionally more TN members on these groups So for example on Reading over 75% is on FD compared to if I look at all my groups on dashboard it shows 55% on TN noting I have a fair no of caretaker groups or new groups that only added FD at last chance So I see a relationship between when groups joined FD and no of TN Users........My main concern with us using TN is we lose advertising revenue..Also I recommend folks switch off TN Footers from TN Mod pages<br /> Dee I love my TN members. They are in the majority in all groups but one, reaching 89% in Lambeth.They don’t ask for support, and they don’t complain about other people.<br /> Wanda When we added FD the majority of new members were still fromTN.. I too am with Dee. .Less hassle from them because they have an easier interface to navigate around so need less help .. :)<br /> Just looked at the stats for my newest group that's only been going a couple of years and was opened with FD from the get go. only 26% of messages are from the platform the rest are from the TN site or app.. <br /> Elaine Carlisle has over 78% of members using the platform, and 87% on Penrith. Carlisle was set up 31/10/17, and has 529 members, and I'm not sure why our experience is so different from yours, Wanda. Perhaps we could compare our tactics, and see if we can learn from one another! I'm anxious to double our membership in a year, from 450 on 31/12/18 to 900, so if anyone has any tips, please let me know!<br /> Edward Hibbert I just went back to TN and I notice it's changed its interface (there's a new /beta site you get sent to). Not sure whether that's old news. Checked with Andy, it's only been there a week or so. Still a work in progress, he says.<br /> Wanda No Tactics Elaine. . Council had our old Yahoo link on their site years ago then revamped and removed it and won't even reply to any emails now.. I also get a spurt and tweet the ilovefregle link to all and sundry every so often especially slebs, proper ones too not reality people... altho haven't done that for a while and also tweet it to the council twitter too and local news and radio stations. . I also watch posts from people on FB and if appropriate pop a freegle link in their thread so they and all the people on their lists see it.. lol Bottom line people seem to find us more easily via TN than they do on the Freegle site. I think someone said that TN comes up higher than us on google search for recycling. .that was a long while back tho.<br /> Just had a look at the beta site fro TN.. Weird seeing posts for a group. .The green one's I'd expect to be offers but they are the wanteds. .the amber/yellowy ones are Offers. .Seems wrong that way around somehow.. ;)<br /> Elaine You said you had a site that was 2 yrs old, Wanda. What sort of membership and growth are you seeing? Is anyone else growing a site from &quot;cold&quot;? I'd like to know how you are catching new members too!<br /> @Elaine.. .Just checked and it was opened in Feb 2017 so 2 yrs 1 month old with 1326 members lol <br /> I haven't done anything about promoting it, it filled a gap between Luton and Bedford to the north and, some groups to the east and west of the gap, it's pretty much rural with small villages and a couple of small towns.. Usually local groups can help by ending an Admin out when another group opens in a gap in their wider area.. Didn't get any of that when we opened altho I did send one to my Luton members. Depends how other GO's feel about that sort of thing as to whether that happens... ;) <br /> I just scrolled down the newest 50 or so members and all but about 6 were from TN... so it's TN that are doing it for us not anything I am doing ;)<br /> Jo I'm on a few new groups as a caretaker so not able to do much about local publicity, some seem to just take off and others not so much. I have 2 new Essex groups which are strongly supported by the council, one, with a smaller town, seems to be picking up and ticking away nicely, the bigger town seems to have found it harder with a lot posting to an older group (which I also run so point them to the new group, and no differences in how groups are run). I think success builds success, so once a group gets going it should build. I think isolated areas where everyone knows everyone else seem to pick up less. I think it's important posts don't wait too long though I see people still using groups that are auto approving so there's no firm rules.<br /> I think there tends to be more TN users on groups later to FD. I'm not a great fan of it, it frustrates me that the only dodgy locations now are TN members. I've set my groups not to x post everywhere which also annoyed me. But if people prefer it and it brings them to our groups then it's a good thing. Not sure if people don't complain because it's harder to reach us though!<br /> Wanda it's not harder to reach us from TN there is an option to write to the group Owners same as there is on FD. <br /> Not promoting TN here but I will refer people there if they really struggle with our site and many do. Rather they stay with us even if not directly on our Platform but via a portal.<br /> Elaine It is odd, isn't it! I go about talking about Freegle to everyone I meet, or even talk to on the phone, at any minor opportunity, and I know I get members for other groups, but that's besides the point! I ought to be in competition with the old, disaffiliated Carlisle group, which has almost 4k members, but the last member's post was last August so it seems we are getting the new, actively Freegling, people, along with a few that I recognise from the old group. I have been trying to get the local press interested in us too, and even tried to tack our story onto Cat's win, but so far, no interest has been shown! Still, we might get there, eventually! I use business cards, to save people having to write the address, or make them google the name, and it also acts as a reminder when they see it a day or so later, clearing out their handbag or pockets!<br /> Giving out my number on hand-outs has also helped a few, more nervous, people, and on one occasion I spent more than 20 minutes explaining how to post to an elderly gent. Before ringing off I asked him where he was living, and it turned out he was in Birmingham! His nephew had given him our handout, and he thought I was the national Freegle helpline! You're Welcome, Birmingham!!<br /> Wanda Not urgent Ed but when in chat and I click on the profile avi I don't get the pop up info box. Am on Dev and in MT's chat. Not checked it on FD as never use chat on there.<br /> Edward Hibbert That's a bit deliberate, to stop members who are chatting to mods being able to see their personal profile details. Someone (Saira?) didn't want that to happen. I could make it more complicated so it worked on MT, perhaps.<br /> Wandaah ok. .whatever is easiest.. it's just today I had two where I wanted to check something in support tools first and had spotted the chat so while I was in here was trying to get the member info but had to check the email notification instead and come back. .No problem ;)<br /> Freegleconvert Can members delete chat messages ? I seem to remember the answer was no ?<br /> Wanda yes they can, click the down chevron and select delete. It will reappear if the same person responds to them at a later date tho.it just gets hidden <br /> Maggie S why do freegle messages and replies from chats always go in the junk folder, even replies from same person, even though its marked as not spam, its so annoying to keep missing the chat messages :(<br /> Edward Hibbert Yes, it is annoying when that happens. I'm doing stuff to improve it, but our messages include short badly written text about free stuff, so they look a lot like spam to some mail services. Which email service are you using?<br /> Elaine I have received a spam message into chat. Is there a way to delete it completely, so it will not be on any mods screen, and also not on the members history?<br /> Maggie S I use yahoo, but I have lots members saying the same, that they missed messages from other members @Ed<br /> Edward Hibbert @Maggie - they're the ones who complain, of course, so you don't see the ones who get their mails just fine. Spam is one reason why people miss messages, and I'm doing some work on that; roughly 95%+ of mails go to the inbox. But it's impossible to remove completely, so there will always be some complaints. People often also miss messages because they miss them, or don't check, or forget, or use it as a white lie. Elaine, not really, you can remove a whole chat or report someone as a spammer but not remove an individual message. If you're especially concerned about it, I can do it. Your members can avoid missing any messages by a) installing the app so they get notifications or b) configuring a mobile number in Settings so that we send them an SMS.<br /> Peter Hi I was wondering if there is any possibility of providing a block button to members using chat. Peter # Westminster Freegle<br /> @Peter There is a Block person already. Click the down chevron and there is a block member option on the menu.<br /> Jean<br /> Freegle Tech Report<br /> March 2019</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-02-28&diff=50021 2019-04-01T10:58:58Z

<p>Dorothyjeanquinn: p</p> <hr /> <div>Freegle Tech Report February 2019&lt;BR&gt;<br /> Messages 26793-26848 &lt;BR&gt;<br /> Members 113&lt;BR&gt;<br /> <br /> ----<br /> <br /> <br /> == General ==<br /> <br /> We were still discussing the new name for the News feature all month. It had to be short, describe what it is, and please everyone. We finally settled on ChitChat this will be live next month. Despite this, this months posts were the lightest for years. &lt;br&gt;<br /> It was pointed out that Freegle Direct and Facebook buttons are missing from the Yahoo front pages . Edward fixed it quickly. He also worked some more on speeding up our servers. &lt;br&gt;<br /> <br /> <br /> == Website ==<br /> <br /> '''Volunteering Opportunities.'''&lt;br&gt;<br /> A bug caused these to go out to all groups instead of just relevant ones. This should now be fixed.&lt;br&gt;<br /> Moderators had a problem with spam this month, which lasted a week before it was fixed. &lt;br&gt;<br /> <br /> '''Q&amp;A'''&lt;br&gt;<br /> Q. I've got a member who is cross because she is still a member and doesn't want to be. She says its becoming a GDPR issue. I've removed her from the group, she doesn't belong to any other groups. Is there anything else I need to do?&lt;br&gt;<br /> A . Get her to forward a mail to you. You often find that the email address shown at the bottom is one she's forgotten she has. She may get her mail forwarded, and be unsubscribing from the wrong email address. If you are unsure you can ask Support to help.&lt;br&gt;<br /> Q. A complaint I am seeing a lot is, 'I gave a thumbs down by accident, how can I cancel it' I tell them to give a thumbs up, but that doesn't cancel the thumbs down . It would certainly save time in answering how to cancel out a wrongly pressed button.&lt;br&gt;<br /> A The thumbs up does cancel the thumbs down but the first one on either side does not show.&lt;br&gt;<br /> Q. I am sure that I had previously added something in the About You text box, but it was empty, so I added some new text and clicked Save. A few minutes later I returned to the settings page and found the text box was empty. So my question is, is the &quot;About You&quot; text still saved somewhere or do I need to add it again?&lt;br&gt;<br /> A. It is showing now.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, mail Geeks@&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Not showing who replied in messages on My Posts <br /> * Add council comms toolkit <br /> * Click to mark all notifications as read scrolls randomly around the newsfeed <br /> * Don't open chat popup windows on the Chat page itself by default<br /> * Improve formatting of multiple photos when posting <br /> * Rework message display some more<br /> * Add a page to show the shortlinks including stats on clicks, and allow you to create your own<br /> * Improve photo layout on story in newsfeed (6 days ago)<br /> * Make photo sizes more consistent, especially on mobile, and improve the message display a bit. <br /> * Add more protection against accidentally creating systemwide volunteer opportunities* Signing up to the site flashes an error message briefly <br /> <br /> ..'''.and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> More tweaks to message layout &lt;br&gt;<br /> Add link to About to councils. &lt;br&gt;<br /> Add Why? to council toolkit &lt;br&gt;<br /> Change Media Team into email addresses for people who haven't got mail clients configured correctly.&lt;br&gt;<br /> On mobile, show the higher resolution photo for a message rather than the thumbnail, because it is full width and looks blurry otherwise &lt;br&gt;<br /> In MT, still can't chat to user from stories page &lt;br&gt;<br /> In MT, can't open chat to member from story review&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> Correct grammar &lt;br&gt;<br /> Add link to Wokingham bulky waste &lt;br&gt;<br /> In Support Tools, allow modification of CGA/DPA to allow GAT to set them&lt;br&gt;<br /> Clarify that introducing yourself shouldn't include what you're giving/seeking &lt;br&gt;<br /> Reapply &quot;Not showing all info on My Groups after recent fix&quot; More edit fixes&lt;br&gt;<br /> MT subject edit for platform messages not working correctly &lt;br&gt;<br /> Not showing all info on My Groups after recent fix&lt;br&gt;<br /> Change Chat to Chats on menu bar &lt;br&gt;<br /> On MT, don't show link to full profile as it won't work&lt;br&gt;<br /> On MT, change photo zoom code to reuse same code as FD, with the handy advantage that this works better&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> <br /> <br /> == Server code changes in the last Month ==<br /> '''<br /> This is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;'''<br /> <br /> * Don't send SMS notifications of your own messages even if you've asked for them to be mailed to you &lt;br&gt;<br /> * Profile is showing a count of messages even if they are still in Pending &lt;br&gt;<br /> * Can't keep a chat open if it is is an old chat with no recent messages&lt;br&gt;<br /> <br /> .'''..and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> Update schema &lt;br&gt;<br /> Group stats not running &lt;br&gt;<br /> Missing some spam checks&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;br&gt;<br /> Add active flag to logos table&lt;br&gt;<br /> UT fixes&lt;br&gt;<br /> Change exhorting for user stories not to ask people until they've been a member for a week &lt;br&gt;<br /> ModPlugin broken by recent Chrome changes&lt;br&gt;<br /> Newsfeed digest mails have a double double quote &lt;br&gt;<br /> Travis is working again, back out workaround &lt;br&gt;<br /> On MT, can't delete photo &lt;br&gt;<br /> Travis fixes &lt;br&gt;<br /> Fix Dockerfile for geoipupdate build changes&lt;br&gt;<br /> Be more careful about tweeting newsletter stories&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> Speed-up: We can stop PDO returning numeric keys and therefore don't have to filter them out &lt;br&gt;<br /> Support Tools showing duplicate group names&lt;br&gt;<br /> Add councils to sitemap&lt;br&gt;<br /> Not always choosing the closest group&lt;br&gt;<br /> Speed-ups: use UNION to speed up chat fetch some more &lt;br&gt;<br /> Speed-ups: use more temp tables to speed up chat roster processing&lt;br&gt;<br /> Improve comment&lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story&lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info &lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes go&lt;br&gt;<br /> Speed-ups: better indexing on chat listing &lt;br&gt;<br /> Speed-ups: reduce attribute fetch on chat list &lt;br&gt;<br /> <br /> <br /> == Mobile App ==<br /> <br /> I've just released new versions of both apps for Android, bringing them up to date with the website code. Hopefully the iOS versions will be approved soon.&lt;br&gt;<br /> I've kept photo resizing going in the app to reduce upload time - and it seems to work OK for me in iOS.&lt;br&gt;<br /> Q. Has the ability to delete photos been fixed? I had to approve a post with a random photo in it yesterday because deleting didn't work. Android, but on Huawei the other a Samsung but it didn't delete.&lt;br&gt;<br /> A I've managed to repeat this now on the web and in both apps. I'll have a go at diagnosing tomorrow.&lt;br&gt;<br /> <br /> <br /> == Trash Nothing ==<br /> <br /> Q. Do Trash Nothing members get notifications of Mod notes in chat spam? Also do FD members get notifications too? Only asking as if people are using email not chat then adding a Mod note is redundant really if they don’t see it &lt;br&gt;<br /> A.Yes, they go out by email, with a bit at the front that says &quot;Message from Volunteers&quot;. So emails to FD members and TN members should include them. They are passed on by TN as long as they are relevant to their members.&lt;br&gt;<br /> <br /> <br /> == Chats ==<br /> <br /> Elaine I just edited a members post, as the subject was a full sentence! I copied it into the body, and deleted all but the actual item from the subject, and saved the subject, and then the message. It then said that there were 12 Edits!! I have NO IDEA where the majority of them came from!! I could understand 2 edits (1 subject, one body) but the sudden leap from 1 (Subject edited) to 8 (it saved the body, but &quot;lost&quot; the subject edit) followed by 12 (after I restored the subject edit) is beyond me!&lt;br&gt;<br /> '''The member reposted and their repost was approved by another moderator, so faced with a choice of which to delete, it deleted the earlier, problematic one.&lt;br&gt;'''<br /> Susan BLOCKING - questions from a member regarding what happens when one member blocks another&lt;br&gt;<br /> 1) Will the blockee still be able to initiate any chats with the blocker (but them not show up for the blocker)? &lt;br&gt;<br /> 2) Will the blockee realise that they have been blocked? &lt;br&gt;<br /> 3) Will the blockee still be able to use the thumbs up or down button for the blocker?&lt;br&gt;<br /> The wannabe blocker is an active member - I don't know what has gone on, but she would like to know what blocking actualy means and I'm not too sure either. Does anyone know please?&lt;br&gt;<br /> '''Edward Hibbert 1} Yes. 2) No. 3) Yes.'''&lt;br&gt;<br /> Wanda@ Above question made me think of a few queries we get to Support where someone says they've replied and the member hasn't responded. Usually I'd check both members chat but if one has blocked another would it show up in Support tools? I don't think we've had many, if any, where we can't see the message on both sides but I suppose it could happen.&lt;br&gt;<br /> '''Edward Hibbert @Wanda, I think it would show the messages in support tools, but it wouldn't tell you about any blocking.''&lt;br&gt;<br /> Jacqui Hi, just to say that I got a notification by text saying that I’ve had a new message, however I’m the one who sent the message. Therefore it’s a wasted text.&lt;br&gt;<br /> '''Jacqui, how did you send it - email or on the site? I don't get texts for ones I send.'''&lt;br&gt;<br /> I sent it via the app, using the chat function under my posts&lt;br&gt;<br /> Can you give me some specifics about which message it was and when you got the text?<br /> Jacqui, The “it’s still there have you changed your mind” message. The text was directly after it.&lt;br&gt;<br /> '''Edward Hibbert Thanks. This is because Jacqui has the option set to mail her own messages. No sense in sending them by text too, though, so I'll fix that.'''&lt;br&gt;<br /> Peter Hi, I have been thinking it would be good if there could be some sort of animation of the chat box when someone is trying to contact the moderator or another freegler. Not sure if possible It is quite possible to forget to look at the chatbox the way it is presented at the moment. in IRC (internet relay chat)when someone is private messaging their nick is animated at the bottom of the screen so you know someone in the chat room is trying to contact you. &lt;br&gt;<br /> '''Edward Hibbert Peter, do you mean when someone is typing?'''&lt;br&gt;<br /> Peter Hi Edward, If you want to private message someone you click on their name in the list of participants in the chatroom. They will see on their client toolbar you are trying to contact them. They then reply by clicking on your nickname.&lt;br&gt; You will see they have replied when their nic appears in the tool bar. It flashes blinks <br /> if using the MIRC irc client. mirc.comhttps://www.wikihow.com/Private-Message-Someone-in-IRC It makes the experience more animated. You canleave your computer on while the person is messaging you and read it later.&lt;br&gt;<br /> #Peter Edward Hibbert So you mean in here?&lt;br&gt;<br /> Peter Yes and on the ilovefreegle.com site. I am not suggesting having to contact the moderator on irc in here.<br /> I am saying instead of the number of messages to be read in the chat box why not have it flashing with the name of the person trying to contact the moderator or another freegler.&lt;br&gt;<br /> # Peter Edward Hibbert It is put into the title of the window. For people like mentors who are on multiple groups I would expect the flashing to be quite annoying. I'd assumed that the red count was visible enough - what do other people think?&lt;br&gt;<br /> Elaine I don't think I'd like to have flashing lights - they sometimes cause me headaches which can turn into migraines. If they are visible in the tab at the top it would be even worse, as that's there all the time, and I'm not always on duty for both my groups.... If the name is displayed, and there are half a dozen - or more- where on earth would we find the space? I don't often let it get that high, but if I'm off duty on one group, I often don't want to spend time reading their messages when I could be working on the on-duty group!&lt;br&gt;<br /> Wanda I turned off FB chat cos it drove me mad interrupting me mid stream of doing something else.. .I used to use IRC years ago, well the mIRc version but never stayed very long, mainly went looking for stuff and once found was gone. . I would not be pleased with flashing anything on my browser.. Sorry Peter... I can't see the point if truth be told.. :/&lt;br&gt;<br /> Susanbanderson On MT I would like the red count to show if any of the messages was from a member...I read the mod threads in batches and risk missing a member message using just the red count. I know it's only one click to see the chats list, but I would be glad to know just from the red count up there that it was something requiring a response. Irrelevant on iLF. Bottom line for me, animation might be a bit of an unwanted distraction except for member messages on MT&lt;br&gt;<br /> a Peter I think people are right ,flashing can be annoying . I found the ones on freegle on the homepage really annoying. I actually went and found an add on for firefox to block them. I never was annoyed by the ones on IRC but really it was just the writing blinking. Not alot of difference in having your mobile ringing and lighting up. I guess something like the modding work needs doing signal might be acceptable. Although I don't really use IRC now. I used to love playing trivia on it with people all over the world. Also I found it useful for getting support using GIMP. # Peter&lt;br&gt;<br /> Elaine I agree that the ability to see, at a glance, whether there are messages from members would be nice. This might be somewhat difficult, though, as we are ALL members! I suppose the messages to this group could be excluded, but could messages from other mods on our group be excluded too? Can we exclude messages that are from members, but where another mod has responded? I can see that all these exclusions would be very hard to achieve, and I expect that other mods would have their own ideas about what should and shouldn't be included in the &quot;alert&quot; group, rather than the &quot;as time permits&quot;.&lt;br&gt;<br /> David@Susan re distinguishing between &quot;member chat &quot; messages and say chat on say Tech and Central here on chat ....AFAIK we will replace the chat for Central and Tech when we move central and tech fully from yahoo so this is likely to change I do take your point that it is a priority to respond to member chat before say tech or Central stuff&lt;br&gt;<br /> Saira I really don't see the issue sorry - I'm on a lot of groups for one reason or another. I'm not online all the time, but if I check modtools when I am and there are 23 messages showing it's easy to scan the side panel, ignore Central with 10 and tech with 7 then just do the member posts. Click &quot;mark read&quot; if you're quick and you're done.&lt;br&gt;<br /> JacquiHmm, I don’t see central messages. I wonder if I have inadvertently blocked that thread. <br /> But yes, I agree with Saira - it’s not an issue for me either.&lt;br&gt;&lt;br&gt;<br /> <br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Report.&lt;br&gt;<br /> February 2019&lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-01-31|Freegle Tech Report 19-01-31]] Forward to [[Freegle Tech Report 19-03-31]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-02-28&diff=50018 2019-04-01T10:57:59Z

<p>Dorothyjeanquinn: afdsd</p> <hr /> <div>Freegle Tech Report February 2019&lt;BR&gt;<br /> Messages 26793-268.48 &lt;BR&gt;<br /> Members 113&lt;BR&gt;<br /> <br /> ----<br /> <br /> <br /> == General ==<br /> <br /> We were still discussing the new name for the News feature all month. It had to be short, describe what it is, and please everyone. We finally settled on ChitChat this will be live next month. Despite this, this months posts were the lightest for years. &lt;br&gt;<br /> It was pointed out that Freegle Direct and Facebook buttons are missing from the Yahoo front pages . Edward fixed it quickly. He also worked some more on speeding up our servers. &lt;br&gt;<br /> <br /> <br /> == Website ==<br /> <br /> '''Volunteering Opportunities.'''&lt;br&gt;<br /> A bug caused these to go out to all groups instead of just relevant ones. This should now be fixed.&lt;br&gt;<br /> Moderators had a problem with spam this month, which lasted a week before it was fixed. &lt;br&gt;<br /> <br /> '''Q&amp;A'''&lt;br&gt;<br /> Q. I've got a member who is cross because she is still a member and doesn't want to be. She says its becoming a GDPR issue. I've removed her from the group, she doesn't belong to any other groups. Is there anything else I need to do?&lt;br&gt;<br /> A . Get her to forward a mail to you. You often find that the email address shown at the bottom is one she's forgotten she has. She may get her mail forwarded, and be unsubscribing from the wrong email address. If you are unsure you can ask Support to help.&lt;br&gt;<br /> Q. A complaint I am seeing a lot is, 'I gave a thumbs down by accident, how can I cancel it' I tell them to give a thumbs up, but that doesn't cancel the thumbs down . It would certainly save time in answering how to cancel out a wrongly pressed button.&lt;br&gt;<br /> A The thumbs up does cancel the thumbs down but the first one on either side does not show.&lt;br&gt;<br /> Q. I am sure that I had previously added something in the About You text box, but it was empty, so I added some new text and clicked Save. A few minutes later I returned to the settings page and found the text box was empty. So my question is, is the &quot;About You&quot; text still saved somewhere or do I need to add it again?&lt;br&gt;<br /> A. It is showing now.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, mail Geeks@&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Not showing who replied in messages on My Posts <br /> * Add council comms toolkit <br /> * Click to mark all notifications as read scrolls randomly around the newsfeed <br /> * Don't open chat popup windows on the Chat page itself by default<br /> * Improve formatting of multiple photos when posting <br /> * Rework message display some more<br /> * Add a page to show the shortlinks including stats on clicks, and allow you to create your own<br /> * Improve photo layout on story in newsfeed (6 days ago)<br /> * Make photo sizes more consistent, especially on mobile, and improve the message display a bit. <br /> * Add more protection against accidentally creating systemwide volunteer opportunities* Signing up to the site flashes an error message briefly <br /> <br /> ..'''.and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> More tweaks to message layout &lt;br&gt;<br /> Add link to About to councils. &lt;br&gt;<br /> Add Why? to council toolkit &lt;br&gt;<br /> Change Media Team into email addresses for people who haven't got mail clients configured correctly.&lt;br&gt;<br /> On mobile, show the higher resolution photo for a message rather than the thumbnail, because it is full width and looks blurry otherwise &lt;br&gt;<br /> In MT, still can't chat to user from stories page &lt;br&gt;<br /> In MT, can't open chat to member from story review&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> Correct grammar &lt;br&gt;<br /> Add link to Wokingham bulky waste &lt;br&gt;<br /> In Support Tools, allow modification of CGA/DPA to allow GAT to set them&lt;br&gt;<br /> Clarify that introducing yourself shouldn't include what you're giving/seeking &lt;br&gt;<br /> Reapply &quot;Not showing all info on My Groups after recent fix&quot; More edit fixes&lt;br&gt;<br /> MT subject edit for platform messages not working correctly &lt;br&gt;<br /> Not showing all info on My Groups after recent fix&lt;br&gt;<br /> Change Chat to Chats on menu bar &lt;br&gt;<br /> On MT, don't show link to full profile as it won't work&lt;br&gt;<br /> On MT, change photo zoom code to reuse same code as FD, with the handy advantage that this works better&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> <br /> <br /> == Server code changes in the last Month ==<br /> '''<br /> This is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;'''<br /> <br /> * Don't send SMS notifications of your own messages even if you've asked for them to be mailed to you &lt;br&gt;<br /> * Profile is showing a count of messages even if they are still in Pending &lt;br&gt;<br /> * Can't keep a chat open if it is is an old chat with no recent messages&lt;br&gt;<br /> <br /> .'''..and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> Update schema &lt;br&gt;<br /> Group stats not running &lt;br&gt;<br /> Missing some spam checks&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;br&gt;<br /> Add active flag to logos table&lt;br&gt;<br /> UT fixes&lt;br&gt;<br /> Change exhorting for user stories not to ask people until they've been a member for a week &lt;br&gt;<br /> ModPlugin broken by recent Chrome changes&lt;br&gt;<br /> Newsfeed digest mails have a double double quote &lt;br&gt;<br /> Travis is working again, back out workaround &lt;br&gt;<br /> On MT, can't delete photo &lt;br&gt;<br /> Travis fixes &lt;br&gt;<br /> Fix Dockerfile for geoipupdate build changes&lt;br&gt;<br /> Be more careful about tweeting newsletter stories&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> Speed-up: We can stop PDO returning numeric keys and therefore don't have to filter them out &lt;br&gt;<br /> Support Tools showing duplicate group names&lt;br&gt;<br /> Add councils to sitemap&lt;br&gt;<br /> Not always choosing the closest group&lt;br&gt;<br /> Speed-ups: use UNION to speed up chat fetch some more &lt;br&gt;<br /> Speed-ups: use more temp tables to speed up chat roster processing&lt;br&gt;<br /> Improve comment&lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story&lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info &lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes go&lt;br&gt;<br /> Speed-ups: better indexing on chat listing &lt;br&gt;<br /> Speed-ups: reduce attribute fetch on chat list &lt;br&gt;<br /> <br /> <br /> == Mobile App ==<br /> <br /> I've just released new versions of both apps for Android, bringing them up to date with the website code. Hopefully the iOS versions will be approved soon.&lt;br&gt;<br /> I've kept photo resizing going in the app to reduce upload time - and it seems to work OK for me in iOS.&lt;br&gt;<br /> Q. Has the ability to delete photos been fixed? I had to approve a post with a random photo in it yesterday because deleting didn't work. Android, but on Huawei the other a Samsung but it didn't delete.&lt;br&gt;<br /> A I've managed to repeat this now on the web and in both apps. I'll have a go at diagnosing tomorrow.&lt;br&gt;<br /> <br /> <br /> == Trash Nothing ==<br /> <br /> Q. Do Trash Nothing members get notifications of Mod notes in chat spam? Also do FD members get notifications too? Only asking as if people are using email not chat then adding a Mod note is redundant really if they don’t see it &lt;br&gt;<br /> A.Yes, they go out by email, with a bit at the front that says &quot;Message from Volunteers&quot;. So emails to FD members and TN members should include them. They are passed on by TN as long as they are relevant to their members.&lt;br&gt;<br /> <br /> <br /> == Chats ==<br /> <br /> Elaine I just edited a members post, as the subject was a full sentence! I copied it into the body, and deleted all but the actual item from the subject, and saved the subject, and then the message. It then said that there were 12 Edits!! I have NO IDEA where the majority of them came from!! I could understand 2 edits (1 subject, one body) but the sudden leap from 1 (Subject edited) to 8 (it saved the body, but &quot;lost&quot; the subject edit) followed by 12 (after I restored the subject edit) is beyond me!&lt;br&gt;<br /> '''The member reposted and their repost was approved by another moderator, so faced with a choice of which to delete, it deleted the earlier, problematic one.&lt;br&gt;'''<br /> Susan BLOCKING - questions from a member regarding what happens when one member blocks another&lt;br&gt;<br /> 1) Will the blockee still be able to initiate any chats with the blocker (but them not show up for the blocker)? &lt;br&gt;<br /> 2) Will the blockee realise that they have been blocked? &lt;br&gt;<br /> 3) Will the blockee still be able to use the thumbs up or down button for the blocker?&lt;br&gt;<br /> The wannabe blocker is an active member - I don't know what has gone on, but she would like to know what blocking actualy means and I'm not too sure either. Does anyone know please?&lt;br&gt;<br /> '''Edward Hibbert 1} Yes. 2) No. 3) Yes.'''&lt;br&gt;<br /> Wanda@ Above question made me think of a few queries we get to Support where someone says they've replied and the member hasn't responded. Usually I'd check both members chat but if one has blocked another would it show up in Support tools? I don't think we've had many, if any, where we can't see the message on both sides but I suppose it could happen.&lt;br&gt;<br /> '''Edward Hibbert @Wanda, I think it would show the messages in support tools, but it wouldn't tell you about any blocking.''&lt;br&gt;<br /> Jacqui Hi, just to say that I got a notification by text saying that I’ve had a new message, however I’m the one who sent the message. Therefore it’s a wasted text.&lt;br&gt;<br /> '''Jacqui, how did you send it - email or on the site? I don't get texts for ones I send.'''&lt;br&gt;<br /> I sent it via the app, using the chat function under my posts&lt;br&gt;<br /> Can you give me some specifics about which message it was and when you got the text?<br /> Jacqui, The “it’s still there have you changed your mind” message. The text was directly after it.&lt;br&gt;<br /> '''Edward Hibbert Thanks. This is because Jacqui has the option set to mail her own messages. No sense in sending them by text too, though, so I'll fix that.'''&lt;br&gt;<br /> Peter Hi, I have been thinking it would be good if there could be some sort of animation of the chat box when someone is trying to contact the moderator or another freegler. Not sure if possible It is quite possible to forget to look at the chatbox the way it is presented at the moment. in IRC (internet relay chat)when someone is private messaging their nick is animated at the bottom of the screen so you know someone in the chat room is trying to contact you. &lt;br&gt;<br /> '''Edward Hibbert Peter, do you mean when someone is typing?'''&lt;br&gt;<br /> Peter Hi Edward, If you want to private message someone you click on their name in the list of participants in the chatroom. They will see on their client toolbar you are trying to contact them. They then reply by clicking on your nickname.&lt;br&gt; You will see they have replied when their nic appears in the tool bar. It flashes blinks <br /> if using the MIRC irc client. mirc.comhttps://www.wikihow.com/Private-Message-Someone-in-IRC It makes the experience more animated. You canleave your computer on while the person is messaging you and read it later.&lt;br&gt;<br /> #Peter Edward Hibbert So you mean in here?&lt;br&gt;<br /> Peter Yes and on the ilovefreegle.com site. I am not suggesting having to contact the moderator on irc in here.<br /> I am saying instead of the number of messages to be read in the chat box why not have it flashing with the name of the person trying to contact the moderator or another freegler.&lt;br&gt;<br /> # Peter Edward Hibbert It is put into the title of the window. For people like mentors who are on multiple groups I would expect the flashing to be quite annoying. I'd assumed that the red count was visible enough - what do other people think?&lt;br&gt;<br /> Elaine I don't think I'd like to have flashing lights - they sometimes cause me headaches which can turn into migraines. If they are visible in the tab at the top it would be even worse, as that's there all the time, and I'm not always on duty for both my groups.... If the name is displayed, and there are half a dozen - or more- where on earth would we find the space? I don't often let it get that high, but if I'm off duty on one group, I often don't want to spend time reading their messages when I could be working on the on-duty group!&lt;br&gt;<br /> Wanda I turned off FB chat cos it drove me mad interrupting me mid stream of doing something else.. .I used to use IRC years ago, well the mIRc version but never stayed very long, mainly went looking for stuff and once found was gone. . I would not be pleased with flashing anything on my browser.. Sorry Peter... I can't see the point if truth be told.. :/&lt;br&gt;<br /> Susanbanderson On MT I would like the red count to show if any of the messages was from a member...I read the mod threads in batches and risk missing a member message using just the red count. I know it's only one click to see the chats list, but I would be glad to know just from the red count up there that it was something requiring a response. Irrelevant on iLF. Bottom line for me, animation might be a bit of an unwanted distraction except for member messages on MT&lt;br&gt;<br /> a Peter I think people are right ,flashing can be annoying . I found the ones on freegle on the homepage really annoying. I actually went and found an add on for firefox to block them. I never was annoyed by the ones on IRC but really it was just the writing blinking. Not alot of difference in having your mobile ringing and lighting up. I guess something like the modding work needs doing signal might be acceptable. Although I don't really use IRC now. I used to love playing trivia on it with people all over the world. Also I found it useful for getting support using GIMP. # Peter&lt;br&gt;<br /> Elaine I agree that the ability to see, at a glance, whether there are messages from members would be nice. This might be somewhat difficult, though, as we are ALL members! I suppose the messages to this group could be excluded, but could messages from other mods on our group be excluded too? Can we exclude messages that are from members, but where another mod has responded? I can see that all these exclusions would be very hard to achieve, and I expect that other mods would have their own ideas about what should and shouldn't be included in the &quot;alert&quot; group, rather than the &quot;as time permits&quot;.&lt;br&gt;<br /> David@Susan re distinguishing between &quot;member chat &quot; messages and say chat on say Tech and Central here on chat ....AFAIK we will replace the chat for Central and Tech when we move central and tech fully from yahoo so this is likely to change I do take your point that it is a priority to respond to member chat before say tech or Central stuff&lt;br&gt;<br /> Saira I really don't see the issue sorry - I'm on a lot of groups for one reason or another. I'm not online all the time, but if I check modtools when I am and there are 23 messages showing it's easy to scan the side panel, ignore Central with 10 and tech with 7 then just do the member posts. Click &quot;mark read&quot; if you're quick and you're done.&lt;br&gt;<br /> JacquiHmm, I don’t see central messages. I wonder if I have inadvertently blocked that thread. <br /> But yes, I agree with Saira - it’s not an issue for me either.&lt;br&gt;&lt;br&gt;<br /> <br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Report.&lt;br&gt;<br /> February 2019&lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-01-31|Freegle Tech Report 19-01-31]] Forward to [[Freegle Tech Report 19-03-31]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_18-10-31&diff=50015 2019-04-01T10:52:13Z

<p>Dorothyjeanquinn: a</p> <hr /> <div>Freegle Tech Report October 2018&lt;br&gt;<br /> Messages 25978-26376&lt;br&gt;<br /> Members 113&lt;br&gt;<br /> <br /> ----<br /> <br /> == General ==<br /> <br /> The first month without Yahoo. Considering a few groups were moved hurriedly with little warning to their members, they seemed to have coped very well. &lt;br&gt;<br /> Now we are turning attention to changing the platform of our working groups. We are comparing Discourse and Groups.io on Tech and are voting on which it will be. We hope some Central members have joined in. Other than this it has been a quiet month with Edward away a fair bit, and doing server work. &lt;br&gt;<br /> <br /> == Direct ==<br /> The main problem for those groups whose moderators have not been using Modtools regularly is that their membership lists have not been synced. This results in members who have left Yahoo some time ago, finding they are receiving our direct emails. Also those who had not been receiving the posts from Yahoo may get those from Direct. These members if not on any other groups can have their data purged. If they just want to leave some groups probably best to give them the link https://ilovefreegle.org/unsubscribe &lt;br&gt;<br /> Some members complained of posts showing twice on their My Posts. This was a bug which is showing the draft, as well as the one sent. Changes being done will show more clearly that these are draft posts, and give the option to Delete them (like Withdraw) or Resume editing them (like Post Again).&lt;br&gt;<br /> <br /> == Q&amp;A ==<br /> Q. Why are there so many members using the bounces+67257 id? I had a complaint about a member/no show using this id, but support tools brings up lots of them&lt;br&gt;<br /> A.It looks like they're different members with the same name. I'll fix that and create replacement names for them.&lt;br&gt;<br /> Q. I wanted to send someone a link to our volunteering page on Freegle Direct. I brought up the app, but couldn't see a way of sharing the link to the page. i.e. https://www.ilovefreegle.org/volunteering Is there a way to do that from the app?&lt;br&gt;<br /> A.Apps don't have a generic share function (because not all apps use Web pages under the covers like this one does). <br /> We have share buttons on the screen for some things, like messages, but in this case I'm not sure we'd get people sharing the whole page often, so it would be screen clutter. Sharing from a browser is probably the way to go.&lt;br&gt;<br /> Q. Modtools reminders are appearing in my email with FD logo. Is that correct? It's just that I liked having them separate to help prioritise what needs action&lt;br&gt;<br /> A. That image isn't added by our side - it's what your email client is putting in for the email they come from. &lt;br&gt;<br /> <br /> <br /> '''Chat''' &lt;br&gt;<br /> Group mods have been getting a fair bit of spam lately, to the owner address. At present this is not filtered out to avoid situations where members cannot reach the volunteers to complain about spam because their mail is blocked for being spam.&lt;br&gt;<br /> These are annoying at the moment though and we will do something so that they aren’t out by email, instead send a message saying there's a spam mail with a link for you to check it. &lt;br&gt;<br /> <br /> '''Shortlinks''' You can now use https with shortlinks, e.g. https://freegle.in/Edinburgh. This was broken when we moved our Admin stuff to Direct. &lt;br&gt;<br /> <br /> == Mobile. ==<br /> <br /> I (Chris) have released a new version 1.4.5 of the Freegle app for Android with the Google login fixed and other improvements.&lt;br&gt;<br /> I've also released version 0.2.5 of the MT app for Android.&lt;br&gt;<br /> I'm doing the iOS apps now.&lt;br&gt;<br /> A few problems for a few members like drop downs covering reply boxes. Hopefully these have been fixed now and a new update has been issued.&lt;br&gt;<br /> The notification icon on some iPhones has been failing to appear until the app is opened. This is a problem with main coding and Edward is fixing it.&lt;br&gt;<br /> Chris&lt;br&gt;<br /> <br /> <br /> == Server Code Changes ==<br /> &quot;'This is an automated list of the changes to the client code which may affect members&lt;br&gt;'''<br /> Icons missing from chat list - broken in earlier fix.&lt;br&gt;<br /> Speed-up: fetching chat messages, especially chats with many users &lt;br&gt;<br /> Blocked chats reappearing&lt;br&gt;<br /> Story can overflow page on mobile. if it contains something like an URL. Mobile error helpfully reported by Google.&lt;br&gt;<br /> On small mobile screens, dropdown item suggestions can cover the description box. Scroll down to make sure some of it is visible. &lt;br&gt;<br /> Explore group layout is messy on mobile &lt;br&gt;<br /> Withdraw button shows Withdraw Withdraw &lt;br&gt;<br /> Photos huge on desktop &lt;br&gt;<br /> Can get messages in My Posts which miss the OFFER/WANTED and Location. &lt;br&gt;<br /> Improve layout of Explore page on mobile, prompted by Google's mobile search notifications &lt;br&gt;<br /> Remove reference to Yahoo Terms of Service from our terms, since we are no longer hosting groups on Yahoo &lt;br&gt;<br /> Cross to close a zoom on photo should look more clickable &lt;br&gt;<br /> <br /> '''and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> Add donate button in Help &lt;br&gt;<br /> Recent fix meant chat messages in group discussions all a bit too right wing.&lt;br&gt;<br /> Speed-up: chats &lt;br&gt;<br /> Asking to confirm affiliation for unpublished groups&lt;br&gt;<br /> Remove reference to late December 2016 which is now history &lt;br&gt;<br /> Change PayPal donate links to a shortlink &lt;br&gt;<br /> Various changes for using PHP 7.2; switch to NCHAN for chat notifications&lt;br&gt;<br /> Speed-up: issing a POST per chat on page load, which is bad for people with many groups &lt;br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;br&gt;<br /> Fix JS error &lt;br&gt;<br /> In Support Tools, search for user should return postcode&lt;br&gt;<br /> Fix MT dev build&lt;br&gt;<br /> Upgrade to Webpack 4 &lt;br&gt;<br /> Speed-ups: Minor FD page load changes&lt;br&gt; <br /> .Speed-ups: more for people with many chats; reduces getting list of chats from around 2.5s to 0.25s.UT fixes &lt;br&gt;<br /> Move last Freegle groups from Yahoo &lt;br&gt;<br /> Old spam messages need purging &lt;br&gt;<br /> UT fixes&lt;br&gt;<br /> Speed-up: processing of Facebook group linkages for people with many groups &lt;br&gt;<br /> Speed-up: improve collection of group information for people on many groups&lt;br&gt;<br /> Add pagination to fetching chat messages, as preparation for a reverse infinite scroll in chat (rather than the current approach of fetching the last 100 messages).&lt;br&gt;<br /> Prediction code is recreating an empty chat&lt;br&gt;<br /> Blocked chats reappeared&lt;br&gt;<br /> Improve comment &lt;br&gt;<br /> App broken by server changes&lt;br&gt;<br /> Show groups in Discourse &lt;br&gt;<br /> Switch to using NCHAN for chat notifications.&lt;br&gt;<br /> Remove error logs &lt;br&gt;<br /> Add ads.txt for Google and LiveIntent&lt;br&gt;<br /> Expand goo.gl shortlinks when looking for spam &lt;br&gt;<br /> Remove package-lock.json &lt;br&gt;<br /> In Support Tools, search for user should return postcode&lt;br&gt;<br /> Fix small location areas &lt;br&gt;<br /> Speed-ups: Explore and Newsfeed pages &lt;br&gt;<br /> Counts wrong for held/spam messages/members)&lt;br&gt;<br /> Reply count missing in summary &lt;br&gt;<br /> Merge remote-tracking branch 'origin/master&lt;br&gt;<br /> Speed-ups: further work on listing chat rooms for people with many chats&lt;br&gt;<br /> Coverage - Facebook group pages; quick message delete; user export; Facebook posting &amp; attachments&lt;br&gt;<br /> <br /> == Tech Chats ==<br /> <br /> Lori J @Liz the problems with mail cycle thru a few different providers. Posts should reach MT's if sent via the site or mailed directly.&lt;br&gt;<br /> Those warnings are about sending to those domains. Mail from those domains should still reach us.&lt;br&gt;<br /> David Question/Info from member: Hi. I don't know if anyone else is experiencing this problem, but often when in Outlook on my PC and I open the daily update I get, Outlook is forced to close (but then usually reopens itself). I delete the group emai,l as it usually does the same if I try to open it again. I don't experience this problem with any other emails, including these update emails from other Freegle groups, so conclude that something in the Henley update emails is tripping Outlook up.&lt;br&gt;<br /> Ooops! Just realised that no browser is involved when I open the email - just Outlook (Office Home and Business 2010).&lt;br&gt;<br /> David I found the solution is to view it in plain text and it doesn't crash outlook. Seen this before in Support and occasionally on my own old Microsoft outlook 2003 when I am trying to reply. .they are slow to fully open too and sometimes have crashed it... something about the email formatting that makes outlook explode but not sure what lol&lt;br&gt;<br /> Edward Hibbert Ask him to forward a mail that crashes to you. Then ask on Tech for someone on Outlook 2010 to try it, and forward it to them.<br /> If we can get it happening then I can look at it via TV.&lt;br&gt;<br /> Liz Bit strange I have people who've been members since day one and post regularly but checked one and it says they've only offered 3 items Checked a few other regulars and it's the same?&lt;br&gt;<br /> The number you're probably looking at is the number of &quot;recent&quot; posts, i.e. last month. It used to show total posts&lt;br&gt;<br /> Edward Hibbert I don't think so, it's been like that for ages.&lt;br&gt;<br /> Elaine, I seem to be seeing a lot of spam emails coming in with a message containing a goo.gl site - I seem to have had about 10 over a week, making up all but a couple of the spam I have seen! Is there ever any legitimate need for this site to be quoted?? Can we just block at source?&lt;br&gt;<br /> Saira I think it's a shortlink for google or something so could be used legitimately&lt;br&gt;<br /> Elaine, That is a pity. They all seem to have the same &quot;suffix&quot;, and are going to members with no prior contact with the sender. I tend to view such messages as Spam. I'm not brave enough to try it out blind on my pc to see what happens!! I hope I'm not blocking a legitimate member message, but if I am, why would they send it to so many different members?!&lt;br&gt;<br /> Ruth If it's being sent with no prior contact I'd mark as spam. If it was part of a conversation I'd check further.&lt;br&gt;<br /> Edward It's on my list to see if I can block these.&lt;br&gt;<br /> Hi! Just curiosity, but why am I listed as a member of groups 7860 miles apart? Lands End to John o' Groats is only 874 miles...! Thanks to anyone thinking about this!<br /> Ed is only 7858 miles! Who has the largest score???!!!&lt;br&gt;<br /> Are you on any of Edwards test or playground groups as they have weird locations sometimes&lt;br&gt;<br /> Ah, yes. I get playground messages regularly.&lt;br&gt;<br /> Maggie im having problems with ilovefreegle site and here on modtools, they are very very very slow, im getting twirly thingy for ages but still dont send messages, or takes twice or more to send. anyone else having problems or is it just me, ive checked other pages and they are loading fine.&lt;br&gt;<br /> Wanda me too... not been on the FD site but MT's is slow with some actions but ok with others. Have to keep clicking buttons to make them work. Started slowing yesterday I think.. always does it when Ed is going to be away, maybe it doesn't want him to go so it has a sulk... lol It needs a kick but as Ed is away this weekend maybe Chris can kick it ;)&lt;br&gt;<br /> Edward Hibbert Seems fine to be. Restart browser / kill the app and see if that makes a difference.&lt;br&gt;<br /> Maggie.It was 2 different times it was happening on MT, this morning and then again this afternoon, PC had been shut down inbetween, dont know how it is at mo, cause it was mainly the messages that would not send and when clicking on members list took a bit of time too&lt;br&gt;.<br /> grrrr, just gone onto ilovefreegle/mypost to mark some stuff as taken, and the pop-up window just sits there! click again and sometimes it goes, sometimes have to clcik again, taking ages to mark some stuff as collected :(&lt;br&gt;<br /> Maggie S I just checked my tablet and found a pending message sitting for 2 hours with not notification on phone app or email notification :) MT defiantly not well&lt;br&gt;<br /> Edward Hibbert Email notifications are after four hours by default I think - check what your Settings are on here. App notifications are working for me but I know some people have had problems, so might be worth removing and readding the app.&lt;br&gt;<br /> Maggie S i had my setting on immediate but i'll check and i'll try re-installing the app , will see if it improves :)&lt;br&gt;<br /> yep, ''Moderation Notifications (Active)'' had changed to 4 hours, ive put it back to immediate again :) thanks edward&lt;br&gt;<br /> Claire I’ve had similar delays in sending mod messages (on android phone modtools). Noticed yesterday 3 identical mod emails were sent, maybe me being heavy on the send button. Today I sent a modmail &amp; it has been sent by email 5 times. Both just appear once in these chats though. Anyone else had similar?&lt;br&gt;<br /> MaggieSyes modmails taking their time to send, sometimes appearing twice because i had to hit the button twice before it sent. on desktop pc.&lt;br&gt;<br /> Edward Hibbert Claire, Maggie, is this purely with the app, or if you use a browser too?&lt;br&gt;<br /> Maggie S im using desptop pc browser, modtools on firefox and ilovefreegle on google chrome. i only ok post on mobile phone app, mobile phone is too small for using anything else but approving messages. &lt;br&gt;<br /> Claire, I was using the browser on my Android phone&lt;br&gt;<br /> Edward Hibbert Have rebooted the web servers. Let me know if it makes a difference.&lt;br&gt; <br /> David. Hi Re thumbs up/down I just had a member say this does not seem to be working as they want to give a thumbs up to &quot;karen hartley&quot; but when click on thumbs up her rating stays at one thumbs up (member is on Reading called garrett) or am I missing something&lt;br&gt;<br /> Maggie S if they have already gave her a thumbs up, dont matter how many times they click, they wont be able to give her any more thumbs up (just a thought that this might be this problem) i think it is a blue thumb if you have click thumb before and green for any other thumb numbers&lt;br&gt;<br /> Maggie Sive had 2 new titles appear in my modconfig settings drop-down list. they are called UT Test and TestConfig, cant understand where they come from, &lt;br&gt;<br /> Edward Hibbert Ignore them - they're test ones for me.&lt;br&gt;<br /> Elaine If you need test victims....err, Volunteers, you can use me. I usually use the live version, but I can go onto dev if you need me to!&lt;br&gt;<br /> Lorraine, I have noticed members logs showing joining and leaving but still on the group. How can this happen. &lt;br&gt;<br /> Edward Hibbert Lorraine, I think this is a hangover from Yahoo days, where you could have multiple memberships for the same user on the same group. If you check your membership list they will probably still be on there, so you can remove them again. I don't think this would happen very often, and not for new memberships.&lt;br&gt;<br /> David Re deleting old configs: I cant seem to delete some old (yahoo based) configs from my list ie a couple marked Old for Yahoo Thames Valley and one marked Old YAhoo (note capital A) To be honest I have always had probs removing unused configs &lt;br&gt;<br /> David, I've zapped those for you.&lt;br&gt;<br /> Saira If I'm merging two memberships I know that the second in the box is the one which is kept BUT do I need to use the real emails eg gmail and me.uk or do I need to use the ilovefreegle emails? THanks&lt;br&gt;<br /> Maggie S i always use the email address rather than the ilovefreegle one,&lt;br&gt;<br /> Edward Hibbert Use the real ones. You're less likely to put the wrong one in.&lt;br&gt;<br /> Peter I have these entries is the logs which are rather meaningless. It would be helpful to know who is taken off the membership list. Purged User #{obj.user.id} Removed by moderator *** #33810820 I assume the following is a spammer Deleted User #36973587 #36973587&lt;br&gt;<br /> Edward Hibbert That obj.user.id thing is a bug, I'll fix that. It looks more like someone who has requested that they be removed, perhaps directly to Support.&lt;br&gt;<br /> <br /> == WIKI ==<br /> <br /> The link to our wiki http://wiki.ilovefreegle.org/ broke with the server code changes but was fixed as soon as it was reported.&lt;br&gt;<br /> <br /> == Working Group Platforms. ==<br /> <br /> We discussed what we needed from a platform: Email, and a Forum, what we would like and what we could afford We decided to test IO and Discourse. Discourse has a paid and unpaid version. We could afford the paid for one, and it would be independent of other groups, the free one seems like it may do enough though. <br /> We could run these on our own servers or if there were objections to us having control could be used independently.&lt;br&gt;<br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Report&lt;br&gt;<br /> October 2018&lt;br&gt;<br /> &lt;br&gt;<br /> &lt;br&gt;Back to [[Freegle Tech Report 18-09-30|Freegle Tech Report 18-09-30]] Forward to [[Freegle Tech Report 18-11-30]]<br /> <br /> &lt;br&gt; <br /> <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-02-28&diff=50012 2019-04-01T10:50:15Z

<p>Dorothyjeanquinn: adff</p> <hr /> <div>Freegle Tech Report February 2019&lt;BR&gt;<br /> Messages 26793-268.48 &lt;BR&gt;<br /> Members 113&lt;BR&gt;<br /> <br /> ----<br /> <br /> <br /> == General ==<br /> <br /> We were still discussing the new name for the News feature all month. It had to be short, describe what it is, and please everyone. We finally settled on ChitChat this will be live next month. Despite this, this months posts were the lightest for years. &lt;br&gt;<br /> It was pointed out that Freegle Direct and Facebook buttons are missing from the Yahoo front pages . Edward fixed it quickly. He also worked some more on speeding up our servers. &lt;br&gt;<br /> <br /> <br /> == Website ==<br /> <br /> '''Volunteering Opportunities.'''&lt;br&gt;<br /> A bug caused these to go out to all groups instead of just relevant ones. This should now be fixed.&lt;br&gt;<br /> Moderators had a problem with spam this month, which lasted a week before it was fixed. &lt;br&gt;<br /> <br /> '''Q&amp;A'''&lt;br&gt;<br /> Q. I've got a member who is cross because she is still a member and doesn't want to be. She says its becoming a GDPR issue. I've removed her from the group, she doesn't belong to any other groups. Is there anything else I need to do?&lt;br&gt;<br /> A . Get her to forward a mail to you. You often find that the email address shown at the bottom is one she's forgotten she has. She may get her mail forwarded, and be unsubscribing from the wrong email address. If you are unsure you can ask Support to help.&lt;br&gt;<br /> Q. A complaint I am seeing a lot is, 'I gave a thumbs down by accident, how can I cancel it' I tell them to give a thumbs up, but that doesn't cancel the thumbs down . It would certainly save time in answering how to cancel out a wrongly pressed button.&lt;br&gt;<br /> A The thumbs up does cancel the thumbs down but the first one on either side does not show.&lt;br&gt;<br /> Q. I am sure that I had previously added something in the About You text box, but it was empty, so I added some new text and clicked Save. A few minutes later I returned to the settings page and found the text box was empty. So my question is, is the &quot;About You&quot; text still saved somewhere or do I need to add it again?&lt;br&gt;<br /> A. It is showing now.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, mail Geeks@&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Not showing who replied in messages on My Posts <br /> * Add council comms toolkit <br /> * Click to mark all notifications as read scrolls randomly around the newsfeed <br /> * Don't open chat popup windows on the Chat page itself by default<br /> * Improve formatting of multiple photos when posting <br /> * Rework message display some more<br /> * Add a page to show the shortlinks including stats on clicks, and allow you to create your own<br /> * Improve photo layout on story in newsfeed (6 days ago)<br /> * Make photo sizes more consistent, especially on mobile, and improve the message display a bit. <br /> * Add more protection against accidentally creating systemwide volunteer opportunities* Signing up to the site flashes an error message briefly <br /> <br /> ..'''.and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> More tweaks to message layout &lt;br&gt;<br /> Add link to About to councils. &lt;br&gt;<br /> Add Why? to council toolkit &lt;br&gt;<br /> Change Media Team into email addresses for people who haven't got mail clients configured correctly.&lt;br&gt;<br /> On mobile, show the higher resolution photo for a message rather than the thumbnail, because it is full width and looks blurry otherwise &lt;br&gt;<br /> In MT, still can't chat to user from stories page &lt;br&gt;<br /> In MT, can't open chat to member from story review&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> Correct grammar &lt;br&gt;<br /> Add link to Wokingham bulky waste &lt;br&gt;<br /> In Support Tools, allow modification of CGA/DPA to allow GAT to set them&lt;br&gt;<br /> Clarify that introducing yourself shouldn't include what you're giving/seeking &lt;br&gt;<br /> Reapply &quot;Not showing all info on My Groups after recent fix&quot; More edit fixes&lt;br&gt;<br /> MT subject edit for platform messages not working correctly &lt;br&gt;<br /> Not showing all info on My Groups after recent fix&lt;br&gt;<br /> Change Chat to Chats on menu bar &lt;br&gt;<br /> On MT, don't show link to full profile as it won't work&lt;br&gt;<br /> On MT, change photo zoom code to reuse same code as FD, with the handy advantage that this works better&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> <br /> <br /> == Server code changes in the last Month ==<br /> '''<br /> This is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;'''<br /> <br /> * Don't send SMS notifications of your own messages even if you've asked for them to be mailed to you &lt;br&gt;<br /> * Profile is showing a count of messages even if they are still in Pending &lt;br&gt;<br /> * Can't keep a chat open if it is is an old chat with no recent messages&lt;br&gt;<br /> <br /> .'''..and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> Update schema &lt;br&gt;<br /> Group stats not running &lt;br&gt;<br /> Missing some spam checks&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;br&gt;<br /> Add active flag to logos table&lt;br&gt;<br /> UT fixes&lt;br&gt;<br /> Change exhorting for user stories not to ask people until they've been a member for a week &lt;br&gt;<br /> ModPlugin broken by recent Chrome changes&lt;br&gt;<br /> Newsfeed digest mails have a double double quote &lt;br&gt;<br /> Travis is working again, back out workaround &lt;br&gt;<br /> On MT, can't delete photo &lt;br&gt;<br /> Travis fixes &lt;br&gt;<br /> Fix Dockerfile for geoipupdate build changes&lt;br&gt;<br /> Be more careful about tweeting newsletter stories&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> Speed-up: We can stop PDO returning numeric keys and therefore don't have to filter them out &lt;br&gt;<br /> Support Tools showing duplicate group names&lt;br&gt;<br /> Add councils to sitemap&lt;br&gt;<br /> Not always choosing the closest group&lt;br&gt;<br /> Speed-ups: use UNION to speed up chat fetch some more &lt;br&gt;<br /> Speed-ups: use more temp tables to speed up chat roster processing&lt;br&gt;<br /> Improve comment&lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story&lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info &lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes go&lt;br&gt;<br /> Speed-ups: better indexing on chat listing &lt;br&gt;<br /> Speed-ups: reduce attribute fetch on chat list &lt;br&gt;<br /> <br /> <br /> == Mobile App ==<br /> <br /> I've just released new versions of both apps for Android, bringing them up to date with the website code. Hopefully the iOS versions will be approved soon.&lt;br&gt;<br /> I've kept photo resizing going in the app to reduce upload time - and it seems to work OK for me in iOS.&lt;br&gt;<br /> Q. Has the ability to delete photos been fixed? I had to approve a post with a random photo in it yesterday because deleting didn't work. Android, but on Huawei the other a Samsung but it didn't delete.&lt;br&gt;<br /> A I've managed to repeat this now on the web and in both apps. I'll have a go at diagnosing tomorrow.&lt;br&gt;<br /> <br /> <br /> == Trash Nothing ==<br /> <br /> Q. Do Trash Nothing members get notifications of Mod notes in chat spam? Also do FD members get notifications too? Only asking as if people are using email not chat then adding a Mod note is redundant really if they don’t see it &lt;br&gt;<br /> A.Yes, they go out by email, with a bit at the front that says &quot;Message from Volunteers&quot;. So emails to FD members and TN members should include them. They are passed on by TN as long as they are relevant to their members.&lt;br&gt;<br /> <br /> <br /> == Chats ==<br /> <br /> Elaine I just edited a members post, as the subject was a full sentence! I copied it into the body, and deleted all but the actual item from the subject, and saved the subject, and then the message. It then said that there were 12 Edits!! I have NO IDEA where the majority of them came from!! I could understand 2 edits (1 subject, one body) but the sudden leap from 1 (Subject edited) to 8 (it saved the body, but &quot;lost&quot; the subject edit) followed by 12 (after I restored the subject edit) is beyond me!&lt;br&gt;<br /> '''The member reposted and their repost was approved by another moderator, so faced with a choice of which to delete, it deleted the earlier, problematic one.&lt;br&gt;'''<br /> Susan BLOCKING - questions from a member regarding what happens when one member blocks another&lt;br&gt;<br /> 1) Will the blockee still be able to initiate any chats with the blocker (but them not show up for the blocker)? &lt;br&gt;<br /> 2) Will the blockee realise that they have been blocked? &lt;br&gt;<br /> 3) Will the blockee still be able to use the thumbs up or down button for the blocker?&lt;br&gt;<br /> The wannabe blocker is an active member - I don't know what has gone on, but she would like to know what blocking actualy means and I'm not too sure either. Does anyone know please?&lt;br&gt;<br /> '''Edward Hibbert 1} Yes. 2) No. 3) Yes.'''&lt;br&gt;<br /> Wanda@ Above question made me think of a few queries we get to Support where someone says they've replied and the member hasn't responded. Usually I'd check both members chat but if one has blocked another would it show up in Support tools? I don't think we've had many, if any, where we can't see the message on both sides but I suppose it could happen.&lt;br&gt;<br /> '''Edward Hibbert @Wanda, I think it would show the messages in support tools, but it wouldn't tell you about any blocking.''&lt;br&gt;<br /> Jacqui Hi, just to say that I got a notification by text saying that I’ve had a new message, however I’m the one who sent the message. Therefore it’s a wasted text.&lt;br&gt;<br /> '''Jacqui, how did you send it - email or on the site? I don't get texts for ones I send.'''&lt;br&gt;<br /> I sent it via the app, using the chat function under my posts&lt;br&gt;<br /> Can you give me some specifics about which message it was and when you got the text?<br /> Jacqui, The “it’s still there have you changed your mind” message. The text was directly after it.&lt;br&gt;<br /> '''Edward Hibbert Thanks. This is because Jacqui has the option set to mail her own messages. No sense in sending them by text too, though, so I'll fix that.'''&lt;br&gt;<br /> Peter Hi, I have been thinking it would be good if there could be some sort of animation of the chat box when someone is trying to contact the moderator or another freegler. Not sure if possible It is quite possible to forget to look at the chatbox the way it is presented at the moment. in IRC (internet relay chat)when someone is private messaging their nick is animated at the bottom of the screen so you know someone in the chat room is trying to contact you. &lt;br&gt;<br /> '''Edward Hibbert Peter, do you mean when someone is typing?'''&lt;br&gt;<br /> Peter Hi Edward, If you want to private message someone you click on their name in the list of participants in the chatroom. They will see on their client toolbar you are trying to contact them. They then reply by clicking on your nickname.&lt;br&gt; You will see they have replied when their nic appears in the tool bar. It flashes blinks <br /> if using the MIRC irc client. mirc.comhttps://www.wikihow.com/Private-Message-Someone-in-IRC It makes the experience more animated. You canleave your computer on while the person is messaging you and read it later.&lt;br&gt;<br /> #Peter Edward Hibbert So you mean in here?&lt;br&gt;<br /> Peter Yes and on the ilovefreegle.com site. I am not suggesting having to contact the moderator on irc in here.<br /> I am saying instead of the number of messages to be read in the chat box why not have it flashing with the name of the person trying to contact the moderator or another freegler.&lt;br&gt;<br /> # Peter Edward Hibbert It is put into the title of the window. For people like mentors who are on multiple groups I would expect the flashing to be quite annoying. I'd assumed that the red count was visible enough - what do other people think?&lt;br&gt;<br /> Elaine I don't think I'd like to have flashing lights - they sometimes cause me headaches which can turn into migraines. If they are visible in the tab at the top it would be even worse, as that's there all the time, and I'm not always on duty for both my groups.... If the name is displayed, and there are half a dozen - or more- where on earth would we find the space? I don't often let it get that high, but if I'm off duty on one group, I often don't want to spend time reading their messages when I could be working on the on-duty group!&lt;br&gt;<br /> Wanda I turned off FB chat cos it drove me mad interrupting me mid stream of doing something else.. .I used to use IRC years ago, well the mIRc version but never stayed very long, mainly went looking for stuff and once found was gone. . I would not be pleased with flashing anything on my browser.. Sorry Peter... I can't see the point if truth be told.. :/&lt;br&gt;<br /> Susanbanderson On MT I would like the red count to show if any of the messages was from a member...I read the mod threads in batches and risk missing a member message using just the red count. I know it's only one click to see the chats list, but I would be glad to know just from the red count up there that it was something requiring a response. Irrelevant on iLF. Bottom line for me, animation might be a bit of an unwanted distraction except for member messages on MT&lt;br&gt;<br /> a Peter I think people are right ,flashing can be annoying . I found the ones on freegle on the homepage really annoying. I actually went and found an add on for firefox to block them. I never was annoyed by the ones on IRC but really it was just the writing blinking. Not alot of difference in having your mobile ringing and lighting up. I guess something like the modding work needs doing signal might be acceptable. Although I don't really use IRC now. I used to love playing trivia on it with people all over the world. Also I found it useful for getting support using GIMP. # Peter&lt;br&gt;<br /> Elaine I agree that the ability to see, at a glance, whether there are messages from members would be nice. This might be somewhat difficult, though, as we are ALL members! I suppose the messages to this group could be excluded, but could messages from other mods on our group be excluded too? Can we exclude messages that are from members, but where another mod has responded? I can see that all these exclusions would be very hard to achieve, and I expect that other mods would have their own ideas about what should and shouldn't be included in the &quot;alert&quot; group, rather than the &quot;as time permits&quot;.&lt;br&gt;<br /> David@Susan re distinguishing between &quot;member chat &quot; messages and say chat on say Tech and Central here on chat ....AFAIK we will replace the chat for Central and Tech when we move central and tech fully from yahoo so this is likely to change I do take your point that it is a priority to respond to member chat before say tech or Central stuff&lt;br&gt;<br /> Saira I really don't see the issue sorry - I'm on a lot of groups for one reason or another. I'm not online all the time, but if I check modtools when I am and there are 23 messages showing it's easy to scan the side panel, ignore Central with 10 and tech with 7 then just do the member posts. Click &quot;mark read&quot; if you're quick and you're done.&lt;br&gt;<br /> JacquiHmm, I don’t see central messages. I wonder if I have inadvertently blocked that thread. <br /> But yes, I agree with Saira - it’s not an issue for me either.&lt;br&gt;&lt;br&gt;<br /> <br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Report.&lt;br&gt;<br /> February 2019&lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-01-31|Freegle Tech Report 19-01-31]] Forward to [[Freegle Tech Report 19-03-30]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-02-28&diff=50009 2019-04-01T10:46:29Z

<p>Dorothyjeanquinn: vzc</p> <hr /> <div>Freegle Tech Report February 2019&lt;BR&gt;<br /> Messages 26793-268.48 &lt;BR&gt;<br /> Members 113&lt;BR&gt;<br /> <br /> ----<br /> <br /> <br /> == General ==<br /> <br /> We were still discussing the new name for the News feature all month. It had to be short, describe what it is, and please everyone. We finally settled on ChitChat this will be live next month. Despite this, this months posts were the lightest for years. &lt;br&gt;<br /> It was pointed out that Freegle Direct and Facebook buttons are missing from the Yahoo front pages . Edward fixed it quickly. He also worked some more on speeding up our servers. &lt;br&gt;<br /> <br /> <br /> == Website ==<br /> <br /> '''Volunteering Opportunities.'''&lt;br&gt;<br /> A bug caused these to go out to all groups instead of just relevant ones. This should now be fixed.&lt;br&gt;<br /> Moderators had a problem with spam this month, which lasted a week before it was fixed. &lt;br&gt;<br /> <br /> '''Q&amp;A'''&lt;br&gt;<br /> Q. I've got a member who is cross because she is still a member and doesn't want to be. She says its becoming a GDPR issue. I've removed her from the group, she doesn't belong to any other groups. Is there anything else I need to do?&lt;br&gt;<br /> A . Get her to forward a mail to you. You often find that the email address shown at the bottom is one she's forgotten she has. She may get her mail forwarded, and be unsubscribing from the wrong email address. If you are unsure you can ask Support to help.&lt;br&gt;<br /> Q. A complaint I am seeing a lot is, 'I gave a thumbs down by accident, how can I cancel it' I tell them to give a thumbs up, but that doesn't cancel the thumbs down . It would certainly save time in answering how to cancel out a wrongly pressed button.&lt;br&gt;<br /> A The thumbs up does cancel the thumbs down but the first one on either side does not show.&lt;br&gt;<br /> Q. I am sure that I had previously added something in the About You text box, but it was empty, so I added some new text and clicked Save. A few minutes later I returned to the settings page and found the text box was empty. So my question is, is the &quot;About You&quot; text still saved somewhere or do I need to add it again?&lt;br&gt;<br /> A. It is showing now.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, mail Geeks@&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Not showing who replied in messages on My Posts <br /> * Add council comms toolkit <br /> * Click to mark all notifications as read scrolls randomly around the newsfeed <br /> * Don't open chat popup windows on the Chat page itself by default<br /> * Improve formatting of multiple photos when posting <br /> * Rework message display some more<br /> * Add a page to show the shortlinks including stats on clicks, and allow you to create your own<br /> * Improve photo layout on story in newsfeed (6 days ago)<br /> * Make photo sizes more consistent, especially on mobile, and improve the message display a bit. <br /> * Add more protection against accidentally creating systemwide volunteer opportunities* Signing up to the site flashes an error message briefly <br /> <br /> ..'''.and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> More tweaks to message layout &lt;br&gt;<br /> Add link to About to councils. &lt;br&gt;<br /> Add Why? to council toolkit &lt;br&gt;<br /> Change Media Team into email addresses for people who haven't got mail clients configured correctly.&lt;br&gt;<br /> On mobile, show the higher resolution photo for a message rather than the thumbnail, because it is full width and looks blurry otherwise &lt;br&gt;<br /> In MT, still can't chat to user from stories page &lt;br&gt;<br /> In MT, can't open chat to member from story review&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> Correct grammar &lt;br&gt;<br /> Add link to Wokingham bulky waste &lt;br&gt;<br /> In Support Tools, allow modification of CGA/DPA to allow GAT to set them&lt;br&gt;<br /> Clarify that introducing yourself shouldn't include what you're giving/seeking &lt;br&gt;<br /> Reapply &quot;Not showing all info on My Groups after recent fix&quot; More edit fixes&lt;br&gt;<br /> MT subject edit for platform messages not working correctly &lt;br&gt;<br /> Not showing all info on My Groups after recent fix&lt;br&gt;<br /> Change Chat to Chats on menu bar &lt;br&gt;<br /> On MT, don't show link to full profile as it won't work&lt;br&gt;<br /> On MT, change photo zoom code to reuse same code as FD, with the handy advantage that this works better&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> <br /> <br /> == Server code changes in the last Month ==<br /> '''<br /> This is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;'''<br /> <br /> * Don't send SMS notifications of your own messages even if you've asked for them to be mailed to you &lt;br&gt;<br /> * Profile is showing a count of messages even if they are still in Pending &lt;br&gt;<br /> * Can't keep a chat open if it is is an old chat with no recent messages&lt;br&gt;<br /> <br /> .'''..and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> Update schema &lt;br&gt;<br /> Group stats not running &lt;br&gt;<br /> Missing some spam checks&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;br&gt;<br /> Add active flag to logos table&lt;br&gt;<br /> UT fixes&lt;br&gt;<br /> Change exhorting for user stories not to ask people until they've been a member for a week &lt;br&gt;<br /> ModPlugin broken by recent Chrome changes&lt;br&gt;<br /> Newsfeed digest mails have a double double quote &lt;br&gt;<br /> Travis is working again, back out workaround &lt;br&gt;<br /> On MT, can't delete photo &lt;br&gt;<br /> Travis fixes &lt;br&gt;<br /> Fix Dockerfile for geoipupdate build changes&lt;br&gt;<br /> Be more careful about tweeting newsletter stories&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> Speed-up: We can stop PDO returning numeric keys and therefore don't have to filter them out &lt;br&gt;<br /> Support Tools showing duplicate group names&lt;br&gt;<br /> Add councils to sitemap&lt;br&gt;<br /> Not always choosing the closest group&lt;br&gt;<br /> Speed-ups: use UNION to speed up chat fetch some more &lt;br&gt;<br /> Speed-ups: use more temp tables to speed up chat roster processing&lt;br&gt;<br /> Improve comment&lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story&lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info &lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes go&lt;br&gt;<br /> Speed-ups: better indexing on chat listing &lt;br&gt;<br /> Speed-ups: reduce attribute fetch on chat list &lt;br&gt;<br /> <br /> <br /> == Mobile App ==<br /> <br /> I've just released new versions of both apps for Android, bringing them up to date with the website code. Hopefully the iOS versions will be approved soon.&lt;br&gt;<br /> I've kept photo resizing going in the app to reduce upload time - and it seems to work OK for me in iOS.&lt;br&gt;<br /> Q. Has the ability to delete photos been fixed? I had to approve a post with a random photo in it yesterday because deleting didn't work. Android, but on Huawei the other a Samsung but it didn't delete.&lt;br&gt;<br /> A I've managed to repeat this now on the web and in both apps. I'll have a go at diagnosing tomorrow.&lt;br&gt;<br /> <br /> <br /> == Trash Nothing ==<br /> <br /> Q. Do Trash Nothing members get notifications of Mod notes in chat spam? Also do FD members get notifications too? Only asking as if people are using email not chat then adding a Mod note is redundant really if they don’t see it &lt;br&gt;<br /> A.Yes, they go out by email, with a bit at the front that says &quot;Message from Volunteers&quot;. So emails to FD members and TN members should include them. They are passed on by TN as long as they are relevant to their members.&lt;br&gt;<br /> <br /> <br /> == Chats ==<br /> <br /> Elaine I just edited a members post, as the subject was a full sentence! I copied it into the body, and deleted all but the actual item from the subject, and saved the subject, and then the message. It then said that there were 12 Edits!! I have NO IDEA where the majority of them came from!! I could understand 2 edits (1 subject, one body) but the sudden leap from 1 (Subject edited) to 8 (it saved the body, but &quot;lost&quot; the subject edit) followed by 12 (after I restored the subject edit) is beyond me!&lt;br&gt;<br /> '''The member reposted and their repost was approved by another moderator, so faced with a choice of which to delete, it deleted the earlier, problematic one.&lt;br&gt;'''<br /> Susan BLOCKING - questions from a member regarding what happens when one member blocks another&lt;br&gt;<br /> 1) Will the blockee still be able to initiate any chats with the blocker (but them not show up for the blocker)? &lt;br&gt;<br /> 2) Will the blockee realise that they have been blocked? &lt;br&gt;<br /> 3) Will the blockee still be able to use the thumbs up or down button for the blocker?&lt;br&gt;<br /> The wannabe blocker is an active member - I don't know what has gone on, but she would like to know what blocking actualy means and I'm not too sure either. Does anyone know please?&lt;br&gt;<br /> '''Edward Hibbert 1} Yes. 2) No. 3) Yes.'''&lt;br&gt;<br /> Wanda@ Above question made me think of a few queries we get to Support where someone says they've replied and the member hasn't responded. Usually I'd check both members chat but if one has blocked another would it show up in Support tools? I don't think we've had many, if any, where we can't see the message on both sides but I suppose it could happen.&lt;br&gt;<br /> '''Edward Hibbert @Wanda, I think it would show the messages in support tools, but it wouldn't tell you about any blocking.''&lt;br&gt;<br /> Jacqui Hi, just to say that I got a notification by text saying that I’ve had a new message, however I’m the one who sent the message. Therefore it’s a wasted text.&lt;br&gt;<br /> '''Jacqui, how did you send it - email or on the site? I don't get texts for ones I send.'''&lt;br&gt;<br /> I sent it via the app, using the chat function under my posts&lt;br&gt;<br /> Can you give me some specifics about which message it was and when you got the text?<br /> Jacqui, The “it’s still there have you changed your mind” message. The text was directly after it.&lt;br&gt;<br /> '''Edward Hibbert Thanks. This is because Jacqui has the option set to mail her own messages. No sense in sending them by text too, though, so I'll fix that.'''&lt;br&gt;<br /> Peter Hi, I have been thinking it would be good if there could be some sort of animation of the chat box when someone is trying to contact the moderator or another freegler. Not sure if possible It is quite possible to forget to look at the chatbox the way it is presented at the moment. in IRC (internet relay chat)when someone is private messaging their nick is animated at the bottom of the screen so you know someone in the chat room is trying to contact you. &lt;br&gt;<br /> '''Edward Hibbert Peter, do you mean when someone is typing?'''&lt;br&gt;<br /> Peter Hi Edward, If you want to private message someone you click on their name in the list of participants in the chatroom. They will see on their client toolbar you are trying to contact them. They then reply by clicking on your nickname.&lt;br&gt; You will see they have replied when their nic appears in the tool bar. It flashes blinks <br /> if using the MIRC irc client. mirc.comhttps://www.wikihow.com/Private-Message-Someone-in-IRC It makes the experience more animated. You canleave your computer on while the person is messaging you and read it later.&lt;br&gt;<br /> #Peter Edward Hibbert So you mean in here?&lt;br&gt;<br /> Peter Yes and on the ilovefreegle.com site. I am not suggesting having to contact the moderator on irc in here.<br /> I am saying instead of the number of messages to be read in the chat box why not have it flashing with the name of the person trying to contact the moderator or another freegler.&lt;br&gt;<br /> # Peter Edward Hibbert It is put into the title of the window. For people like mentors who are on multiple groups I would expect the flashing to be quite annoying. I'd assumed that the red count was visible enough - what do other people think?&lt;br&gt;<br /> Elaine I don't think I'd like to have flashing lights - they sometimes cause me headaches which can turn into migraines. If they are visible in the tab at the top it would be even worse, as that's there all the time, and I'm not always on duty for both my groups.... If the name is displayed, and there are half a dozen - or more- where on earth would we find the space? I don't often let it get that high, but if I'm off duty on one group, I often don't want to spend time reading their messages when I could be working on the on-duty group!&lt;br&gt;<br /> Wanda I turned off FB chat cos it drove me mad interrupting me mid stream of doing something else.. .I used to use IRC years ago, well the mIRc version but never stayed very long, mainly went looking for stuff and once found was gone. . I would not be pleased with flashing anything on my browser.. Sorry Peter... I can't see the point if truth be told.. :/&lt;br&gt;<br /> Susanbanderson On MT I would like the red count to show if any of the messages was from a member...I read the mod threads in batches and risk missing a member message using just the red count. I know it's only one click to see the chats list, but I would be glad to know just from the red count up there that it was something requiring a response. Irrelevant on iLF. Bottom line for me, animation might be a bit of an unwanted distraction except for member messages on MT&lt;br&gt;<br /> a Peter I think people are right ,flashing can be annoying . I found the ones on freegle on the homepage really annoying. I actually went and found an add on for firefox to block them. I never was annoyed by the ones on IRC but really it was just the writing blinking. Not alot of difference in having your mobile ringing and lighting up. I guess something like the modding work needs doing signal might be acceptable. Although I don't really use IRC now. I used to love playing trivia on it with people all over the world. Also I found it useful for getting support using GIMP. # Peter&lt;br&gt;<br /> Elaine I agree that the ability to see, at a glance, whether there are messages from members would be nice. This might be somewhat difficult, though, as we are ALL members! I suppose the messages to this group could be excluded, but could messages from other mods on our group be excluded too? Can we exclude messages that are from members, but where another mod has responded? I can see that all these exclusions would be very hard to achieve, and I expect that other mods would have their own ideas about what should and shouldn't be included in the &quot;alert&quot; group, rather than the &quot;as time permits&quot;.&lt;br&gt;<br /> David@Susan re distinguishing between &quot;member chat &quot; messages and say chat on say Tech and Central here on chat ....AFAIK we will replace the chat for Central and Tech when we move central and tech fully from yahoo so this is likely to change I do take your point that it is a priority to respond to member chat before say tech or Central stuff&lt;br&gt;<br /> Saira I really don't see the issue sorry - I'm on a lot of groups for one reason or another. I'm not online all the time, but if I check modtools when I am and there are 23 messages showing it's easy to scan the side panel, ignore Central with 10 and tech with 7 then just do the member posts. Click &quot;mark read&quot; if you're quick and you're done.&lt;br&gt;<br /> JacquiHmm, I don’t see central messages. I wonder if I have inadvertently blocked that thread. <br /> But yes, I agree with Saira - it’s not an issue for me either.&lt;br&gt;&lt;br&gt;<br /> <br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Report.&lt;br&gt;<br /> February 2019&lt;br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-02-28&diff=50006 2019-04-01T10:45:44Z

<p>Dorothyjeanquinn: wrt</p> <hr /> <div>Freegle Tech Report February 2019&lt;BR&gt;<br /> Messages 26793-268.48 &lt;BR&gt;<br /> Members 113&lt;BR&gt;<br /> <br /> ----<br /> <br /> '''General'''<br /> We were still discussing the new name for the News feature all month. It had to be short, describe what it is, and please everyone. We finally settled on ChitChat this will be live next month. Despite this, this months posts were the lightest for years. &lt;br&gt;<br /> It was pointed out that Freegle Direct and Facebook buttons are missing from the Yahoo front pages . Edward fixed it quickly. He also worked some more on speeding up our servers. &lt;br&gt;<br /> <br /> <br /> == Website ==<br /> <br /> '''Volunteering Opportunities.'''&lt;br&gt;<br /> A bug caused these to go out to all groups instead of just relevant ones. This should now be fixed.&lt;br&gt;<br /> Moderators had a problem with spam this month, which lasted a week before it was fixed. &lt;br&gt;<br /> <br /> '''Q&amp;A'''&lt;br&gt;<br /> Q. I've got a member who is cross because she is still a member and doesn't want to be. She says its becoming a GDPR issue. I've removed her from the group, she doesn't belong to any other groups. Is there anything else I need to do?&lt;br&gt;<br /> A . Get her to forward a mail to you. You often find that the email address shown at the bottom is one she's forgotten she has. She may get her mail forwarded, and be unsubscribing from the wrong email address. If you are unsure you can ask Support to help.&lt;br&gt;<br /> Q. A complaint I am seeing a lot is, 'I gave a thumbs down by accident, how can I cancel it' I tell them to give a thumbs up, but that doesn't cancel the thumbs down . It would certainly save time in answering how to cancel out a wrongly pressed button.&lt;br&gt;<br /> A The thumbs up does cancel the thumbs down but the first one on either side does not show.&lt;br&gt;<br /> Q. I am sure that I had previously added something in the About You text box, but it was empty, so I added some new text and clicked Save. A few minutes later I returned to the settings page and found the text box was empty. So my question is, is the &quot;About You&quot; text still saved somewhere or do I need to add it again?&lt;br&gt;<br /> A. It is showing now.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, mail Geeks@&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Not showing who replied in messages on My Posts <br /> * Add council comms toolkit <br /> * Click to mark all notifications as read scrolls randomly around the newsfeed <br /> * Don't open chat popup windows on the Chat page itself by default<br /> * Improve formatting of multiple photos when posting <br /> * Rework message display some more<br /> * Add a page to show the shortlinks including stats on clicks, and allow you to create your own<br /> * Improve photo layout on story in newsfeed (6 days ago)<br /> * Make photo sizes more consistent, especially on mobile, and improve the message display a bit. <br /> * Add more protection against accidentally creating systemwide volunteer opportunities* Signing up to the site flashes an error message briefly <br /> <br /> ..'''.and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> More tweaks to message layout &lt;br&gt;<br /> Add link to About to councils. &lt;br&gt;<br /> Add Why? to council toolkit &lt;br&gt;<br /> Change Media Team into email addresses for people who haven't got mail clients configured correctly.&lt;br&gt;<br /> On mobile, show the higher resolution photo for a message rather than the thumbnail, because it is full width and looks blurry otherwise &lt;br&gt;<br /> In MT, still can't chat to user from stories page &lt;br&gt;<br /> In MT, can't open chat to member from story review&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> Correct grammar &lt;br&gt;<br /> Add link to Wokingham bulky waste &lt;br&gt;<br /> In Support Tools, allow modification of CGA/DPA to allow GAT to set them&lt;br&gt;<br /> Clarify that introducing yourself shouldn't include what you're giving/seeking &lt;br&gt;<br /> Reapply &quot;Not showing all info on My Groups after recent fix&quot; More edit fixes&lt;br&gt;<br /> MT subject edit for platform messages not working correctly &lt;br&gt;<br /> Not showing all info on My Groups after recent fix&lt;br&gt;<br /> Change Chat to Chats on menu bar &lt;br&gt;<br /> On MT, don't show link to full profile as it won't work&lt;br&gt;<br /> On MT, change photo zoom code to reuse same code as FD, with the handy advantage that this works better&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> <br /> <br /> == Server code changes in the last Month ==<br /> '''<br /> This is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;'''<br /> <br /> * Don't send SMS notifications of your own messages even if you've asked for them to be mailed to you &lt;br&gt;<br /> * Profile is showing a count of messages even if they are still in Pending &lt;br&gt;<br /> * Can't keep a chat open if it is is an old chat with no recent messages&lt;br&gt;<br /> <br /> .'''..and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> Update schema &lt;br&gt;<br /> Group stats not running &lt;br&gt;<br /> Missing some spam checks&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;br&gt;<br /> Add active flag to logos table&lt;br&gt;<br /> UT fixes&lt;br&gt;<br /> Change exhorting for user stories not to ask people until they've been a member for a week &lt;br&gt;<br /> ModPlugin broken by recent Chrome changes&lt;br&gt;<br /> Newsfeed digest mails have a double double quote &lt;br&gt;<br /> Travis is working again, back out workaround &lt;br&gt;<br /> On MT, can't delete photo &lt;br&gt;<br /> Travis fixes &lt;br&gt;<br /> Fix Dockerfile for geoipupdate build changes&lt;br&gt;<br /> Be more careful about tweeting newsletter stories&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> Speed-up: We can stop PDO returning numeric keys and therefore don't have to filter them out &lt;br&gt;<br /> Support Tools showing duplicate group names&lt;br&gt;<br /> Add councils to sitemap&lt;br&gt;<br /> Not always choosing the closest group&lt;br&gt;<br /> Speed-ups: use UNION to speed up chat fetch some more &lt;br&gt;<br /> Speed-ups: use more temp tables to speed up chat roster processing&lt;br&gt;<br /> Improve comment&lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story&lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info &lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes go&lt;br&gt;<br /> Speed-ups: better indexing on chat listing &lt;br&gt;<br /> Speed-ups: reduce attribute fetch on chat list &lt;br&gt;<br /> <br /> <br /> == Mobile App ==<br /> <br /> I've just released new versions of both apps for Android, bringing them up to date with the website code. Hopefully the iOS versions will be approved soon.&lt;br&gt;<br /> I've kept photo resizing going in the app to reduce upload time - and it seems to work OK for me in iOS.&lt;br&gt;<br /> Q. Has the ability to delete photos been fixed? I had to approve a post with a random photo in it yesterday because deleting didn't work. Android, but on Huawei the other a Samsung but it didn't delete.&lt;br&gt;<br /> A I've managed to repeat this now on the web and in both apps. I'll have a go at diagnosing tomorrow.&lt;br&gt;<br /> <br /> <br /> == Trash Nothing ==<br /> <br /> Q. Do Trash Nothing members get notifications of Mod notes in chat spam? Also do FD members get notifications too? Only asking as if people are using email not chat then adding a Mod note is redundant really if they don’t see it &lt;br&gt;<br /> A.Yes, they go out by email, with a bit at the front that says &quot;Message from Volunteers&quot;. So emails to FD members and TN members should include them. They are passed on by TN as long as they are relevant to their members.&lt;br&gt;<br /> <br /> <br /> == Chats ==<br /> <br /> Elaine I just edited a members post, as the subject was a full sentence! I copied it into the body, and deleted all but the actual item from the subject, and saved the subject, and then the message. It then said that there were 12 Edits!! I have NO IDEA where the majority of them came from!! I could understand 2 edits (1 subject, one body) but the sudden leap from 1 (Subject edited) to 8 (it saved the body, but &quot;lost&quot; the subject edit) followed by 12 (after I restored the subject edit) is beyond me!&lt;br&gt;<br /> '''The member reposted and their repost was approved by another moderator, so faced with a choice of which to delete, it deleted the earlier, problematic one.&lt;br&gt;'''<br /> Susan BLOCKING - questions from a member regarding what happens when one member blocks another&lt;br&gt;<br /> 1) Will the blockee still be able to initiate any chats with the blocker (but them not show up for the blocker)? &lt;br&gt;<br /> 2) Will the blockee realise that they have been blocked? &lt;br&gt;<br /> 3) Will the blockee still be able to use the thumbs up or down button for the blocker?&lt;br&gt;<br /> The wannabe blocker is an active member - I don't know what has gone on, but she would like to know what blocking actualy means and I'm not too sure either. Does anyone know please?&lt;br&gt;<br /> '''Edward Hibbert 1} Yes. 2) No. 3) Yes.'''&lt;br&gt;<br /> Wanda@ Above question made me think of a few queries we get to Support where someone says they've replied and the member hasn't responded. Usually I'd check both members chat but if one has blocked another would it show up in Support tools? I don't think we've had many, if any, where we can't see the message on both sides but I suppose it could happen.&lt;br&gt;<br /> '''Edward Hibbert @Wanda, I think it would show the messages in support tools, but it wouldn't tell you about any blocking.''&lt;br&gt;<br /> Jacqui Hi, just to say that I got a notification by text saying that I’ve had a new message, however I’m the one who sent the message. Therefore it’s a wasted text.&lt;br&gt;<br /> '''Jacqui, how did you send it - email or on the site? I don't get texts for ones I send.'''&lt;br&gt;<br /> I sent it via the app, using the chat function under my posts&lt;br&gt;<br /> Can you give me some specifics about which message it was and when you got the text?<br /> Jacqui, The “it’s still there have you changed your mind” message. The text was directly after it.&lt;br&gt;<br /> '''Edward Hibbert Thanks. This is because Jacqui has the option set to mail her own messages. No sense in sending them by text too, though, so I'll fix that.'''&lt;br&gt;<br /> Peter Hi, I have been thinking it would be good if there could be some sort of animation of the chat box when someone is trying to contact the moderator or another freegler. Not sure if possible It is quite possible to forget to look at the chatbox the way it is presented at the moment. in IRC (internet relay chat)when someone is private messaging their nick is animated at the bottom of the screen so you know someone in the chat room is trying to contact you. &lt;br&gt;<br /> '''Edward Hibbert Peter, do you mean when someone is typing?'''&lt;br&gt;<br /> Peter Hi Edward, If you want to private message someone you click on their name in the list of participants in the chatroom. They will see on their client toolbar you are trying to contact them. They then reply by clicking on your nickname.&lt;br&gt; You will see they have replied when their nic appears in the tool bar. It flashes blinks <br /> if using the MIRC irc client. mirc.comhttps://www.wikihow.com/Private-Message-Someone-in-IRC It makes the experience more animated. You canleave your computer on while the person is messaging you and read it later.&lt;br&gt;<br /> #Peter Edward Hibbert So you mean in here?&lt;br&gt;<br /> Peter Yes and on the ilovefreegle.com site. I am not suggesting having to contact the moderator on irc in here.<br /> I am saying instead of the number of messages to be read in the chat box why not have it flashing with the name of the person trying to contact the moderator or another freegler.&lt;br&gt;<br /> # Peter Edward Hibbert It is put into the title of the window. For people like mentors who are on multiple groups I would expect the flashing to be quite annoying. I'd assumed that the red count was visible enough - what do other people think?&lt;br&gt;<br /> Elaine I don't think I'd like to have flashing lights - they sometimes cause me headaches which can turn into migraines. If they are visible in the tab at the top it would be even worse, as that's there all the time, and I'm not always on duty for both my groups.... If the name is displayed, and there are half a dozen - or more- where on earth would we find the space? I don't often let it get that high, but if I'm off duty on one group, I often don't want to spend time reading their messages when I could be working on the on-duty group!&lt;br&gt;<br /> Wanda I turned off FB chat cos it drove me mad interrupting me mid stream of doing something else.. .I used to use IRC years ago, well the mIRc version but never stayed very long, mainly went looking for stuff and once found was gone. . I would not be pleased with flashing anything on my browser.. Sorry Peter... I can't see the point if truth be told.. :/&lt;br&gt;<br /> Susanbanderson On MT I would like the red count to show if any of the messages was from a member...I read the mod threads in batches and risk missing a member message using just the red count. I know it's only one click to see the chats list, but I would be glad to know just from the red count up there that it was something requiring a response. Irrelevant on iLF. Bottom line for me, animation might be a bit of an unwanted distraction except for member messages on MT&lt;br&gt;<br /> a Peter I think people are right ,flashing can be annoying . I found the ones on freegle on the homepage really annoying. I actually went and found an add on for firefox to block them. I never was annoyed by the ones on IRC but really it was just the writing blinking. Not alot of difference in having your mobile ringing and lighting up. I guess something like the modding work needs doing signal might be acceptable. Although I don't really use IRC now. I used to love playing trivia on it with people all over the world. Also I found it useful for getting support using GIMP. # Peter&lt;br&gt;<br /> Elaine I agree that the ability to see, at a glance, whether there are messages from members would be nice. This might be somewhat difficult, though, as we are ALL members! I suppose the messages to this group could be excluded, but could messages from other mods on our group be excluded too? Can we exclude messages that are from members, but where another mod has responded? I can see that all these exclusions would be very hard to achieve, and I expect that other mods would have their own ideas about what should and shouldn't be included in the &quot;alert&quot; group, rather than the &quot;as time permits&quot;.&lt;br&gt;<br /> David@Susan re distinguishing between &quot;member chat &quot; messages and say chat on say Tech and Central here on chat ....AFAIK we will replace the chat for Central and Tech when we move central and tech fully from yahoo so this is likely to change I do take your point that it is a priority to respond to member chat before say tech or Central stuff&lt;br&gt;<br /> Saira I really don't see the issue sorry - I'm on a lot of groups for one reason or another. I'm not online all the time, but if I check modtools when I am and there are 23 messages showing it's easy to scan the side panel, ignore Central with 10 and tech with 7 then just do the member posts. Click &quot;mark read&quot; if you're quick and you're done.&lt;br&gt;<br /> JacquiHmm, I don’t see central messages. I wonder if I have inadvertently blocked that thread. <br /> But yes, I agree with Saira - it’s not an issue for me either.&lt;br&gt;&lt;br&gt;<br /> <br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Report.&lt;br&gt;<br /> February 2019&lt;br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-02-28&diff=50003 2019-04-01T10:42:07Z

<p>Dorothyjeanquinn: af</p> <hr /> <div>Freegle Tech Report February 2019&lt;BR&gt;<br /> Messages 26793-268.48 &lt;BR&gt;<br /> Members 113&lt;BR&gt;<br /> ----<br /> <br /> == General ==&lt;br&gt;<br /> We were still discussing the new name for the News feature all month. It had to be short, describe what it is, and please everyone. We finally settled on ChitChat this will be live next month. Despite this, this months posts were the lightest for years. &lt;br&gt;<br /> It was pointed out that Freegle Direct and Facebook buttons are missing from the Yahoo front pages . Edward fixed it quickly. He also worked some more on speeding up our servers. &lt;br&gt;<br /> <br /> <br /> == Website ==<br /> <br /> '''Volunteering Opportunities.'''&lt;br&gt;<br /> A bug caused these to go out to all groups instead of just relevant ones. This should now be fixed.&lt;br&gt;<br /> Moderators had a problem with spam this month, which lasted a week before it was fixed. &lt;br&gt;<br /> <br /> '''Q&amp;A'''&lt;br&gt;<br /> Q. I've got a member who is cross because she is still a member and doesn't want to be. She says its becoming a GDPR issue. I've removed her from the group, she doesn't belong to any other groups. Is there anything else I need to do?&lt;br&gt;<br /> A . Get her to forward a mail to you. You often find that the email address shown at the bottom is one she's forgotten she has. She may get her mail forwarded, and be unsubscribing from the wrong email address. If you are unsure you can ask Support to help.&lt;br&gt;<br /> Q. A complaint I am seeing a lot is, 'I gave a thumbs down by accident, how can I cancel it' I tell them to give a thumbs up, but that doesn't cancel the thumbs down . It would certainly save time in answering how to cancel out a wrongly pressed button.&lt;br&gt;<br /> A The thumbs up does cancel the thumbs down but the first one on either side does not show.&lt;br&gt;<br /> Q. I am sure that I had previously added something in the About You text box, but it was empty, so I added some new text and clicked Save. A few minutes later I returned to the settings page and found the text box was empty. So my question is, is the &quot;About You&quot; text still saved somewhere or do I need to add it again?&lt;br&gt;<br /> A. It is showing now.&lt;br&gt;<br /> <br /> <br /> == Servers ==<br /> <br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, mail Geeks@&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;<br /> * Not showing who replied in messages on My Posts <br /> * Add council comms toolkit <br /> * Click to mark all notifications as read scrolls randomly around the newsfeed <br /> * Don't open chat popup windows on the Chat page itself by default<br /> * Improve formatting of multiple photos when posting <br /> * Rework message display some more<br /> * Add a page to show the shortlinks including stats on clicks, and allow you to create your own<br /> * Improve photo layout on story in newsfeed (6 days ago)<br /> * Make photo sizes more consistent, especially on mobile, and improve the message display a bit. <br /> * Add more protection against accidentally creating systemwide volunteer opportunities* Signing up to the site flashes an error message briefly <br /> <br /> ..'''.and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> More tweaks to message layout &lt;br&gt;<br /> Add link to About to councils. &lt;br&gt;<br /> Add Why? to council toolkit &lt;br&gt;<br /> Change Media Team into email addresses for people who haven't got mail clients configured correctly.&lt;br&gt;<br /> On mobile, show the higher resolution photo for a message rather than the thumbnail, because it is full width and looks blurry otherwise &lt;br&gt;<br /> In MT, still can't chat to user from stories page &lt;br&gt;<br /> In MT, can't open chat to member from story review&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master' &lt;br&gt;<br /> Correct grammar &lt;br&gt;<br /> Add link to Wokingham bulky waste &lt;br&gt;<br /> In Support Tools, allow modification of CGA/DPA to allow GAT to set them&lt;br&gt;<br /> Clarify that introducing yourself shouldn't include what you're giving/seeking &lt;br&gt;<br /> Reapply &quot;Not showing all info on My Groups after recent fix&quot; More edit fixes&lt;br&gt;<br /> MT subject edit for platform messages not working correctly &lt;br&gt;<br /> Not showing all info on My Groups after recent fix&lt;br&gt;<br /> Change Chat to Chats on menu bar &lt;br&gt;<br /> On MT, don't show link to full profile as it won't work&lt;br&gt;<br /> On MT, change photo zoom code to reuse same code as FD, with the handy advantage that this works better&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> <br /> <br /> == Server code changes in the last Month ==<br /> '''<br /> This is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.&lt;br&gt;<br /> Here are the more important ones which would affect members:&lt;br&gt;'''<br /> <br /> * Don't send SMS notifications of your own messages even if you've asked for them to be mailed to you &lt;br&gt;<br /> * Profile is showing a count of messages even if they are still in Pending &lt;br&gt;<br /> * Can't keep a chat open if it is is an old chat with no recent messages&lt;br&gt;<br /> <br /> .'''..and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> Update schema &lt;br&gt;<br /> Group stats not running &lt;br&gt;<br /> Missing some spam checks&lt;br&gt;<br /> Merge remote-tracking branch 'origin/master'&lt;br&gt;<br /> Add active flag to logos table&lt;br&gt;<br /> UT fixes&lt;br&gt;<br /> Change exhorting for user stories not to ask people until they've been a member for a week &lt;br&gt;<br /> ModPlugin broken by recent Chrome changes&lt;br&gt;<br /> Newsfeed digest mails have a double double quote &lt;br&gt;<br /> Travis is working again, back out workaround &lt;br&gt;<br /> On MT, can't delete photo &lt;br&gt;<br /> Travis fixes &lt;br&gt;<br /> Fix Dockerfile for geoipupdate build changes&lt;br&gt;<br /> Be more careful about tweeting newsletter stories&lt;br&gt;<br /> Can't delete last photo image &lt;br&gt;<br /> Speed-up: We can stop PDO returning numeric keys and therefore don't have to filter them out &lt;br&gt;<br /> Support Tools showing duplicate group names&lt;br&gt;<br /> Add councils to sitemap&lt;br&gt;<br /> Not always choosing the closest group&lt;br&gt;<br /> Speed-ups: use UNION to speed up chat fetch some more &lt;br&gt;<br /> Speed-ups: use more temp tables to speed up chat roster processing&lt;br&gt;<br /> Improve comment&lt;br&gt;<br /> Should be able to view shortlinks logged out&lt;br&gt;<br /> Tweeting unreviewed stories&lt;br&gt;<br /> Not returning groupid for story&lt;br&gt;<br /> Previous fix for duplicate group names not working &lt;br&gt;<br /> Return more info for shortlink &lt;br&gt;<br /> Add call to get individual shortlink info &lt;br&gt;<br /> Add ability to create a shortlink &lt;br&gt;<br /> Add click history to shortlinks.&lt;br&gt;<br /> Return groupid for reviewing stories &lt;br&gt;<br /> Not always finding correct group after DPA/CGA changes go&lt;br&gt;<br /> Speed-ups: better indexing on chat listing &lt;br&gt;<br /> Speed-ups: reduce attribute fetch on chat list &lt;br&gt;<br /> <br /> <br /> == Mobile App ==<br /> <br /> I've just released new versions of both apps for Android, bringing them up to date with the website code. Hopefully the iOS versions will be approved soon.&lt;br&gt;<br /> I've kept photo resizing going in the app to reduce upload time - and it seems to work OK for me in iOS.&lt;br&gt;<br /> Q. Has the ability to delete photos been fixed? I had to approve a post with a random photo in it yesterday because deleting didn't work. Android, but on Huawei the other a Samsung but it didn't delete.&lt;br&gt;<br /> A I've managed to repeat this now on the web and in both apps. I'll have a go at diagnosing tomorrow.&lt;br&gt;<br /> <br /> <br /> == Trash Nothing ==<br /> <br /> Q. Do Trash Nothing members get notifications of Mod notes in chat spam? Also do FD members get notifications too? Only asking as if people are using email not chat then adding a Mod note is redundant really if they don’t see it &lt;br&gt;<br /> A.Yes, they go out by email, with a bit at the front that says &quot;Message from Volunteers&quot;. So emails to FD members and TN members should include them. They are passed on by TN as long as they are relevant to their members.&lt;br&gt;<br /> <br /> <br /> == Chats ==<br /> <br /> Elaine I just edited a members post, as the subject was a full sentence! I copied it into the body, and deleted all but the actual item from the subject, and saved the subject, and then the message. It then said that there were 12 Edits!! I have NO IDEA where the majority of them came from!! I could understand 2 edits (1 subject, one body) but the sudden leap from 1 (Subject edited) to 8 (it saved the body, but &quot;lost&quot; the subject edit) followed by 12 (after I restored the subject edit) is beyond me!&lt;br&gt;<br /> '''The member reposted and their repost was approved by another moderator, so faced with a choice of which to delete, it deleted the earlier, problematic one.&lt;br&gt;'''<br /> Susan BLOCKING - questions from a member regarding what happens when one member blocks another&lt;br&gt;<br /> 1) Will the blockee still be able to initiate any chats with the blocker (but them not show up for the blocker)? &lt;br&gt;<br /> 2) Will the blockee realise that they have been blocked? &lt;br&gt;<br /> 3) Will the blockee still be able to use the thumbs up or down button for the blocker?&lt;br&gt;<br /> The wannabe blocker is an active member - I don't know what has gone on, but she would like to know what blocking actualy means and I'm not too sure either. Does anyone know please?&lt;br&gt;<br /> '''Edward Hibbert 1} Yes. 2) No. 3) Yes.'''&lt;br&gt;<br /> Wanda@ Above question made me think of a few queries we get to Support where someone says they've replied and the member hasn't responded. Usually I'd check both members chat but if one has blocked another would it show up in Support tools? I don't think we've had many, if any, where we can't see the message on both sides but I suppose it could happen.&lt;br&gt;<br /> '''Edward Hibbert @Wanda, I think it would show the messages in support tools, but it wouldn't tell you about any blocking.''&lt;br&gt;<br /> Jacqui Hi, just to say that I got a notification by text saying that I’ve had a new message, however I’m the one who sent the message. Therefore it’s a wasted text.&lt;br&gt;<br /> '''Jacqui, how did you send it - email or on the site? I don't get texts for ones I send.'''&lt;br&gt;<br /> I sent it via the app, using the chat function under my posts&lt;br&gt;<br /> Can you give me some specifics about which message it was and when you got the text?<br /> Jacqui, The “it’s still there have you changed your mind” message. The text was directly after it.&lt;br&gt;<br /> '''Edward Hibbert Thanks. This is because Jacqui has the option set to mail her own messages. No sense in sending them by text too, though, so I'll fix that.'''&lt;br&gt;<br /> Peter Hi, I have been thinking it would be good if there could be some sort of animation of the chat box when someone is trying to contact the moderator or another freegler. Not sure if possible It is quite possible to forget to look at the chatbox the way it is presented at the moment. in IRC (internet relay chat)when someone is private messaging their nick is animated at the bottom of the screen so you know someone in the chat room is trying to contact you. &lt;br&gt;<br /> '''Edward Hibbert Peter, do you mean when someone is typing?'''&lt;br&gt;<br /> Peter Hi Edward, If you want to private message someone you click on their name in the list of participants in the chatroom. They will see on their client toolbar you are trying to contact them. They then reply by clicking on your nickname.&lt;br&gt; You will see they have replied when their nic appears in the tool bar. It flashes blinks <br /> if using the MIRC irc client. mirc.comhttps://www.wikihow.com/Private-Message-Someone-in-IRC It makes the experience more animated. You canleave your computer on while the person is messaging you and read it later.&lt;br&gt;<br /> #Peter Edward Hibbert So you mean in here?&lt;br&gt;<br /> Peter Yes and on the ilovefreegle.com site. I am not suggesting having to contact the moderator on irc in here.<br /> I am saying instead of the number of messages to be read in the chat box why not have it flashing with the name of the person trying to contact the moderator or another freegler.&lt;br&gt;<br /> # Peter Edward Hibbert It is put into the title of the window. For people like mentors who are on multiple groups I would expect the flashing to be quite annoying. I'd assumed that the red count was visible enough - what do other people think?&lt;br&gt;<br /> Elaine I don't think I'd like to have flashing lights - they sometimes cause me headaches which can turn into migraines. If they are visible in the tab at the top it would be even worse, as that's there all the time, and I'm not always on duty for both my groups.... If the name is displayed, and there are half a dozen - or more- where on earth would we find the space? I don't often let it get that high, but if I'm off duty on one group, I often don't want to spend time reading their messages when I could be working on the on-duty group!&lt;br&gt;<br /> Wanda I turned off FB chat cos it drove me mad interrupting me mid stream of doing something else.. .I used to use IRC years ago, well the mIRc version but never stayed very long, mainly went looking for stuff and once found was gone. . I would not be pleased with flashing anything on my browser.. Sorry Peter... I can't see the point if truth be told.. :/&lt;br&gt;<br /> Susanbanderson On MT I would like the red count to show if any of the messages was from a member...I read the mod threads in batches and risk missing a member message using just the red count. I know it's only one click to see the chats list, but I would be glad to know just from the red count up there that it was something requiring a response. Irrelevant on iLF. Bottom line for me, animation might be a bit of an unwanted distraction except for member messages on MT&lt;br&gt;<br /> a Peter I think people are right ,flashing can be annoying . I found the ones on freegle on the homepage really annoying. I actually went and found an add on for firefox to block them. I never was annoyed by the ones on IRC but really it was just the writing blinking. Not alot of difference in having your mobile ringing and lighting up. I guess something like the modding work needs doing signal might be acceptable. Although I don't really use IRC now. I used to love playing trivia on it with people all over the world. Also I found it useful for getting support using GIMP. # Peter&lt;br&gt;<br /> Elaine I agree that the ability to see, at a glance, whether there are messages from members would be nice. This might be somewhat difficult, though, as we are ALL members! I suppose the messages to this group could be excluded, but could messages from other mods on our group be excluded too? Can we exclude messages that are from members, but where another mod has responded? I can see that all these exclusions would be very hard to achieve, and I expect that other mods would have their own ideas about what should and shouldn't be included in the &quot;alert&quot; group, rather than the &quot;as time permits&quot;.&lt;br&gt;<br /> David@Susan re distinguishing between &quot;member chat &quot; messages and say chat on say Tech and Central here on chat ....AFAIK we will replace the chat for Central and Tech when we move central and tech fully from yahoo so this is likely to change I do take your point that it is a priority to respond to member chat before say tech or Central stuff&lt;br&gt;<br /> Saira I really don't see the issue sorry - I'm on a lot of groups for one reason or another. I'm not online all the time, but if I check modtools when I am and there are 23 messages showing it's easy to scan the side panel, ignore Central with 10 and tech with 7 then just do the member posts. Click &quot;mark read&quot; if you're quick and you're done.&lt;br&gt;<br /> JacquiHmm, I don’t see central messages. I wonder if I have inadvertently blocked that thread. <br /> But yes, I agree with Saira - it’s not an issue for me either.&lt;br&gt;&lt;br&gt;<br /> <br /> <br /> Jean&lt;br&gt;<br /> Freegle Tech Report.&lt;br&gt;<br /> February 2019&lt;br&gt;</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-02-28&diff=50000 2019-04-01T10:05:34Z

<p>Dorothyjeanquinn: DS</p> <hr /> <div>Freegle Tech Report February 2019&lt;BR&gt;<br /> Messages 26793- &lt;BR&gt;<br /> Members 113&lt;BR&gt;<br /> ----<br /> <br /> == General ==<br /> <br /> Freegle Tech Report February 2019<br /> Messages 26793-26848<br /> Members 113<br /> <br /> <br /> General<br /> We were still discussing the new name for the News feature all month. It had to be short, describe what it is, and please everyone. We finally settled on ChitChat this will be live next month. Despite this this months posts were the lightest for years. <br /> It was pointed out that Freegle Direct and Facebook buttons are missing from the Yahoo front pages . Edward fixed it quickly. He also worked some more on speeding up our servers. <br /> <br /> Website<br /> Volunteering Opportunities.<br /> A bug caused these to go out to all groups instead of just relevant ones. This should now be fixed.<br /> Moderators had a problem with spam this month, which lasteda week before it was fixed. <br /> <br /> Q&amp;A<br /> Q. I've got a member who is cross because she is still a member and doesn't want to be. She says its becoming a GDPR issue. I've removed her from the group, she doesn't belong to any other groups. Is there anything else I need to do?<br /> A . Get her to forward a mail to you. You often find that the email address shown at the bottom is one she's forgotten she has. She may get her mail forwarded, and be unsubscribing from the wrong email address. If you are unsure you can ask Support to help.<br /> <br /> Q. A complaint I am seeing a lot is, 'I gave a thumbs down by accident, how can I cancel it' I tell them to give a thumbs up, but that doesn't cancel the thumbs down . It would certainly save time in answering how to cancel out a wrongly pressed button.<br /> A The thumbs up does cancel the thumbs down.<br /> <br /> Q. I am sure that I had previously added something in the About You text box, but it was empty, so I added some new text and clicked Save. A few minutes later I returned to the settings page and found the text box was empty.<br /> So my question is, is the &quot;About You&quot; text still saved somewhere or do I need to add it again?<br /> It is showing now.<br /> <br /> Servers<br /> This is an automated list of the changes to the client code in the last month. If you have any questions about them, mail Geeks@ilovefreegle.org<br /> Here are the more important ones which would affect members:<br /> * Not showing who replied in messages on My Posts <br /> * Add council comms toolkit (6 days ago)<br /> * Click to mark all notifications as read scrolls randomly around the newsfeed <br /> * Don't open chat popup windows on the Chat page itself by default<br /> * Improve formatting of multiple photos when posting <br /> * Rework message display some more<br /> * Add a page to show the shortlinks including stats on clicks, and allow you to create your own<br /> * Improve photo layout on story in newsfeed (6 days ago)<br /> * Make photo sizes more consistent, especially on mobile, and improve the message display a bit. <br /> * Add more protection against accidentally creating systemwide volunteer opportunities* Signing up to the site flashes an error message briefly <br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> More tweaks to message layout <br /> Add link to About to councils. <br /> Add Why? to council toolkit <br /> Change Media Team into email addresses for people who haven't got mail clients configured correctly.<br /> On mobile, show the higher resolution photo for a message rather than the thumbnail, because it is full width and looks blurry otherwise <br /> In MT, still can't chat to user from stories page <br /> In MT, can't open chat to member from story review (<br /> Merge remote-tracking branch 'origin/master' <br /> Correct grammar (6 days ago)<br /> Add link to Wokingham bulky waste <br /> In Support Tools, allow modification of CGA/DPA to allow GAT to set them<br /> Clarify that introducing yourself shouldn't include what you're giving/seeking <br /> Reapply &quot;Not showing all info on My Groups after recent fix&quot; More edit fixes<br /> MT subject edit for platform messages not working correctly <br /> Not showing all info on My Groups after recent fix<br /> Change Chat to Chats on menu bar <br /> On MT, don't show link to full profile as it won't work<br /> On MT, change photo zoom code to reuse same code as FD, with the handy advantage that this works bette<br /> Can't delete last photo image <br /> <br /> <br /> Server code changes in the last Month<br /> This is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> <br /> * Don't send SMS notifications of your own messages even if you've asked for them to be mailed to you <br /> * Profile is showing a count of messages even if they are still in Pending <br /> * Can't keep a chat open if it is is an old chat with no recent messages<br /> <br /> ...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> Update schema <br /> Group stats not running <br /> Missing some spam checks<br /> Merge remote-tracking branch 'origin/master'<br /> Add active flag to logos table<br /> UT fixes<br /> Change exhorting for user stories not to ask people until they've been a member for a week <br /> ModPlugin broken by recent Chrome changes<br /> Newsfeed digest mails have a double double quote <br /> Travis is working again, back out workaround <br /> On MT, can't delete photo <br /> UT fixes <br /> Travis fixes <br /> Update schema<br /> Fix Dockerfile for geoipupdate build changesUT fixes <br /> Be more careful about tweeting newsletter stories<br /> Can't delete last photo image <br /> Speed-up: We can stop PDO returning numeric keys and therefore don't have to filter them out <br /> Support Tools showing duplicate group names<br /> Add councils to sitemap<br /> Not always choosing the closest group<br /> Speed-ups: use UNION to speed up chat fetch some more <br /> Speed-ups: use more temp tables to speed up chat roster processing<br /> Improve comment<br /> Should be able to view shortlinks logged out<br /> Tweeting unreviewed stories<br /> Not returning groupid for story<br /> Previous fix for duplicate group names not working Shortlink history fix(<br /> Return more info for shortlink <br /> Add call to get individual shortlink info <br /> Add ability to create a shortlink <br /> Add click history to shortlinks<br /> Return groupid for reviewing stories <br /> Not always finding correct group after DPA/CGA changes go<br /> Reply<br /> Speed-ups: better indexing on chat listing <br /> Speed-ups: reduce attribute fetch on chat list <br /> <br /> Mobile App<br /> I've just released new versions of both apps for Android, bringing them up to date with the website code. Hopefully the iOS versions will be approved soon.<br /> I've kept photo resizing going in the app to reduce upload time - and it seems to work OK for me in iOS.<br /> Q. Has the ability to delete photos been fixed? I had to approve a post with a random photo in it yesterday because deleting didn't work.droid, but on Huawei the other Samsung but it didn't delete.<br /> I've managed to repeat this now on the web and in both apps. I'll have a go at diagnosing tomorrow.<br /> <br /> Trash Nothing<br /> Q. Do Trash Nothing members get notifications of Mod notes in chat spam? Also do FD members get notifications too? Only asking cos if people are using email not chat then adding a Mod note is redundant really if they don’t see it lol<br /> Yes, they go out by email, with a bit at the front that says &quot;Message from Volunteers&quot;. So emails to FD members and TN members should include them.They are passed on by TN as long as they are relevant to their members.<br /> <br /> Chats<br /> Elaine I just edited a members post, as the subject was a full sentence! I copied it into the body, and deleted all but the actual item from the subject, and saved the subject, and then the message. It then said that there were 12 Edits!! I have NO IDEA where the majority of them came from!! I could understand 2 edits (1 subject, one body) but the sudden leap from 1 (Subject edited) to 8 (it saved the body, but &quot;lost&quot; the subject edit) followed by 12 (after I restored the subject edit) is beyond me!<br /> The member reposted and their repost was approved by another moderator, so faced with a choice of which to delete, I deleted the earlier, problematic one.<br /> Susan BLOCKING - questions from a member regarding what happens when one member blocks another<br /> 1) Will the blockee still be able to initiate any chats with the blocker (but them not show up for the blocker)? <br /> 2) Will the blockee realise that they have been blocked? <br /> 3) Will the blockee still be able to use the thumbs up or down button for the blocker?<br /> The wannabe blocker is an active member - I don't know what has gone on, but she would like to know what blocking actualy means and I'm not too sure either. Does anyone know please?<br /> Edward Hibbert<br /> 1} Yes. 2) No. 3) Yes.<br /> Wanda@ Above question made me think of a few queries we get to Support where someone says they've replied and the member hasn't responded. Usually I'd check both members chat but if one has blocked another would it show up in Support tools? I don't think we've had many, if any, where we can't see the message on both sides but I suppose it could happen.<br /> Jacqui Hi, just to say that I got a notification by text saying that I’ve had a new message, however I’m the one who sent the message. Therefore it’s a wasted text.<br /> Edward Hibbert @Wanda, I think it would show the messages in support tools, but it wouldn't tell you about any blocking.<br /> Jacqui, how did you send it - email or on the site? I don't get texts for ones I send.<br /> I sent it via the app, using the chat function under my posts<br /> Peter Hi, I have been thinking it would be good if there could be some sort of animation of the chat box when someone is trying to contact the moderator or another freegler. Not sure if possible It is quite possible to forget to look at the chatbox the way it is presented at the moment. in IRC (internet relay chat)when someone is private messaging their nick is animated at the bottom of the screen so you know someone in the chat room is trying to contact you. #Peter<br /> Edward Hibbert Peter, do you mean when someone is typing?<br /> Jacqui, can you give me some specifics about which message it was and when you got the text?<br /> The “it’s still there have you changed your mind” message. The text was directly after it.<br /> Edward Hibbert Did you also get an email notification? If so, please forward that to me.<br /> JacquiSent<br /> Edward HibbertThanks. This is because Jacqui has the option set to mail her own messages. No sense in sending them by text too, though, so I'll fix that.<br /> Peter Hi Edward, If you want to private message someone you click on their name in the list of participants in the chatroom. They will see on their client toolbar you are trying to contact them. They then reply by clicking on your nickname.<br /> You will see they have replied when their nic appears in the tool bar. It flashes blinks <br /> if using the MIRC irc client. mirc.comhttps://www.wikihow.com/Private-Message-Someone-in-IRC It makes the experience more animated. You canleave your computer on while the person is messaging you and read it later.#Peter<br /> Edward Hibbert<br /> So you mean in here?<br /> Peter Yes and on the ilovefreegle.com site. I am not suggesting having to contact the moderator on irc in here.<br /> I am saying instead of the number of messages to be read in the chat box why not have it flashing with the name of the person trying to contact the moderator or another freegler.<br /> # Peter<br /> Edward Hibbert It is put into the title of the window. For people like mentors who are on multiple groups I would expect the flashing to be quite annoying. I'd assumed that the red count was visible enough - what do other people think?<br /> Elaine I don't think I'd like to have flashing lights - they sometimes cause me headaches which can turn into migraines. If they are visible in the tab at the top it would be even worse, as that's there all the time, and I'm not always on duty for both my groups.... If the name is displayed, and there are half a dozen - or more- where on earth would we find the space? I don't often let it get that high, but if I'm off duty on one group, I often don't want to spend time reading their messages when I could be working on the on-duty group!<br /> Wanda I turned off FB chat cos it drove me mad interrupting me mid stream of doing something else.. .I used to use IRC years ago, well the mIRc version but never stayed very long, mainly went looking for stuff and once found was gone. . I would not be pleased with flashing anything on my browser.. Sorry Peter... I can't see the point if truth be told.. :/<br /> Susanbanderson On MT I would like the red count to show if any of the messages was from a member...I read the mod threads in batches and risk missing a member message using just the red count. I know it's only one click to see the chats list, but I would be glad to know just from the red count up there that it was something requiring a response. Irrelevant on iLF. Bottom line for me, animation might be a bit of an unwanted distraction except for member messages on MT<br /> a Peter I think people are right ,flashing can be annoying . I found the ones on freegle on the homepage really annoying. I actually went and found an add on for firefox to block them. I never was annoyed by the ones on IRC but really it was just the writing blinking.Not alot of difference in having your mobile ringing and lighting up. I guess something like the modding work needs doing signal might be acceptable. Although I don't really use IRC now. I used to love playing trivia on it with people all over the world. Also I found it useful for getting support using GIMP. # Peter<br /> Elaine<br /> I agree that the ability to see, at a glance, whether there are messages from members would be nice. This might be somewhat difficult, though, as we are ALL members! I suppose the messages to this group could be excluded, but could messages from other mods on our group be excluded too? Can we exclude messages that are from members, but where another mod has responded? I can see that all these exclusions would be very hard to achieve, and I expect that other mods would have their own ideas about what should and shouldn't be included in the &quot;alert&quot; group, rather than the &quot;as time permits&quot;.<br /> David@Susan re distinguishing between &quot;member chat &quot; messages and say chat on say Tech and Central here on chat ....AFAIK we will replace the chat for Central and Tech when we move central and tech fully from yahoo so this is likely to change I do take your point that it is a priority to respond to member chat before say tech or Central stuff<br /> Saira I really don't see the issue sorry - I'm on a lot of groups for one reason or another. I'm not online all the time, but if I check modtools when I am and there are 23 messages showing it's easy to scan the side panel, ignore Central with 10 and tech with 7 then just do the member posts. Click &quot;mark read&quot; if you're quick and you're done.<br /> JacquiHmm, I don’t see central messages. I wonder if I have inadvertently blocked that thread. <br /> But yes, I agree with Saira - it’s not an issue for me either.<br /> <br /> <br /> Jean<br /> Freegle Tech Report.<br /> February 2019</div>

Dorothyjeanquinn https://wiki.ilovefreegle.org/index.php?title=Freegle_Tech_Report_19-02-28&diff=49946 2019-03-08T16:06:40Z

<p>Dorothyjeanquinn: /* Servers */ ddfdf</p> <hr /> <div>Freegle Tech Report February 2019&lt;BR&gt;<br /> Messages 26793- &lt;BR&gt;<br /> Members 113&lt;BR&gt;<br /> ----<br /> <br /> == General ==<br /> <br /> We were still discussing the new name for the News feature<br /> <br /> <br /> <br /> <br /> <br /> e<br /> Thank you Jeni<br /> Edward Hibbert 12 posts 22 Feb<br /> Mod notes in chat spam<br /> Thanks, good to know as I wasn’t sure. Wanda _____ From: Freegle-Tech@... [mailto:Freegle-Tech@...] Sent: 19 February 2019 15:40<br /> Wanda Hall 3 Posts Feb 19<br /> Moderator on FD<br /> Yes. Sent from Yahoo Mail on Android On Mon, 18 Feb 2019 at 8:18, 'Edward Hibbert' edward@... [Freegle-Tech]<br /> Michael Hoeben 4 Posts Feb 18<br /> Freegle and ModTools mobile app releases<br /> I've managed to repeat this now on the web and in both apps. I'll have a go at diagnosing tomorrow. Chris Apps hat<br /> chris_cant 3 Posts Feb 14<br /> Server oomph<br /> thanks edward for your hard work :) From Maggie From: &quot;'Edward Hibbert' edward@... [Freegle-Tech]&quot; To:<br /> Edward Hibbert 2 Posts Feb 13<br /> Re[2]: : Re: [Freegle-Tech] Freegle Direct and Facebook buttons miss<br /> No need, it works now. Edward Platform Hat ... From: &quot;croycycle@... [Freegle-Tech]&quot; To: Freegle-Tech@...<br /> Edward Hibbert 1 post Feb 11<br /> Freegle Direct and Facebook buttons missing from Yahoo front page<br /> Thank you. The buttons are showing again now. I probably copied frlg.it from something written in the early days, and would happily change it if you told me<br /> croycycle 3 Posts Feb 11<br /> @ig.com.br spammer or ??<br /> I have been getting spam in Spanish from email ending in @... IN CHAT When I look they are not a member of my groups but they have sent me spam<br /> David Freegle 1 post Feb 08<br /> Thumbs up or down.<br /> The thumbs up does cancel the thumbs down. Edward Platform Hat<br /> Sheila Little 2 Posts Feb 06<br /> GDPR<br /> Thanks both. Alison Burgess Hill On Mon, 4 Feb 2019 at 12:19, 'Edward Hibbert' edward@...<br /> Alison Redway 4 Posts Feb 04<br /> Re[2]: : Re[2]: [Freegle-Tech] Re:: News... Natter ?<br /> What about PM’s instead of chat? i.e. short form of private message? Wanda _____ From: Freegle-Tech@...<br /> Edward Hibbert 2 Posts Feb 01<br /> Re[2]: [Freegle-Tech] Re:: News... Natter ?<br /> How about &quot;Messages&quot;? (I notice a lot of online forums use that, or similar.) SarahJane Aberdeen, Aberdeenshire &amp; Moray Freegles<br /> Edward Hibbert 5 Posts Feb 01<br /> <br /> == Direct ==<br /> The ability to post volunteering opportunities,, similar to community events, has been added on ModTools. This is on https://dev.modtools.org and https://dev.ilovefreegle.org .<br /> These are not yet emailed out to members, this will be done later (with a per-member setting as per community events). It would be useful if people could experiment with these a bit. <br /> The icon for these is a flower. That's a little bit random, but the only other one which seemed suitable was a heart, which is too close to our logo. You can have a look at the available icons at http://glyphicons.com/ , in case someone spots one which would work better.<br /> A couple of bugs with this were found and fixed. An issue with non members being unable to post We may be able to overcome this if necessary , and one about whether paid volunteers should be allowed to be requested.<br /> <br /> <br /> '''Q&amp;A''' &lt;BR&gt;<br /> <br /> Q . Being asked to verify email address &lt;BR&gt;<br /> A..&lt;BR&gt;<br /> Q. &lt;BR&gt;<br /> A. .&lt;BR&gt;<br /> Q &lt;BR&gt;<br /> A I. &lt;BR&gt;<br /> Q. &lt;BR&gt;<br /> A .&lt;BR&gt;<br /> <br /> '''Mail.'''&lt;BR&gt;<br /> &lt;BR&gt;<br /> Q. .&lt;BR&gt;<br /> A&lt;BR&gt;<br /> <br /> == Mobiles &amp; Tablets ==<br /> I have a Moderator who is constantly being asked to verify her email address when she uses her phone. It is a Galaxy s8 she is using. Any ideas please ?<br /> If the mobile has a default email address set up which is different to the one she uses on Modtools it could happen. Also if she has just been on the same website using a different device this happens to me when I log in with a Yahoo ID. <br /> she make sure it’s updated which may fix the problem or uninstall and reinstall. Also is she logging out after each session?<br /> &lt;BR&gt;<br /> <br /> <br /> == Mod Tools. ==<br /> <br /> .&lt;BR&gt;<br /> Q. &lt;BR&gt;<br /> A .&lt;BR&gt;<br /> <br /> == Mapping. ==<br /> <br /> Q. I.&lt;BR&gt;<br /> A.&lt;BR&gt;<br /> <br /> <br /> <br /> == Servers ==<br /> '''This is an automated list of the changes to the client code in the last 7 days. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:<br /> '''<br /> * Not showing who replied in messages on My Posts <br /> * Add council comms toolkit <br /> * Click to mark all notifications as read scrolls randomly around the newsfeed<br /> * Improve formatting of multiple photos when posting <br /> * Rework message display some more <br /> * Add a page to show the shortlinks including stats on clicks, and allow you to create your own<br /> * Improve photo layout on story in newsfeed<br /> * Make photo sizes more consistent, especially on mobile, and improve the message display a bit. <br /> * Add more protection against accidentally creating systemwide volunteer opportunities <br /> * Signing up to the site flashes an error message briefly <br /> * Don't open chat popup windows on the Chat page itself by default <br /> <br /> ..'''.and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:<br /> '''<br /> *In Support Tools, allow modification of CGA/DPA to allow GAT to set them <br /> *In MT, show CGA/DPA in group settings, as readonly <br /> *Clarify that introducing yourself shouldn't include what you're giving/seeking <br /> *Reapply &quot;Not showing all info on My Groups after recent fix&quot; More edit fixes <br /> *Revert &quot;Not showing all info on My Groups after recent fix&quot;<br /> *MT subject edit for platform messages not working correctly(<br /> *Not showing all info on My Groups after recent fix <br /> *Change Chat to Chats on menu bar <br /> *On MT, don't show link to full profile as it won't work<br /> *Add link to About to councils. <br /> *Change Media Team into email addresses for people who haven't got mail clients configured correctly.<br /> *On mobile, show the higher resolution photo for a message rather than the thumbnail, because it is full width and looks blurry otherwise.<br /> *In MT, still can't chat to user from stories page<br /> *Merge remote-tracking branch 'origin/master' <br /> *Add link to Wokingham bulky waste <br /> *On MT, change photo zoom code to reuse same code as FD, with the handy advantage that this works better <br /> *Can't delete last photo image <br /> <br /> '''This is an automated list of the changes to the server code in the last 7 days. If you have any questions about them, please reply to this mail.<br /> Here are the more important ones which would affect members:'''&lt;br&gt;<br /> * Don't send SMS notifications of your own messages even if you've asked for them to be mailed to you <br /> * Profile is showing a count of messages even if they are still in Pending <br /> * Can't keep a chat open if it is is an old chat with no recent messages <br /> * In chat notification emails, add the last message so that you have some context if you're just using email <br /> <br /> '''...and here are the ones which are minor, or only affect volunteers in ModTools, or are internal changes that you wouldn't notice:'''&lt;br&gt;<br /> *Update schema (3 days ago)<br /> *Group stats not running (5 days ago)<br /> *Missing some spam checks (5 days ago)<br /> *Merge remote-tracking branch 'origin/master' (5 days ago)<br /> *Add active flag to logos table (5 days ago)<br /> *UT fixes (7 days ago)<br /> *Change exhorting for user stories not to ask people until they've been a member for a week (7 days ago)<br /> * broken by recent Chrome changes (7 days ago)<br /> *Return Path tracking fixes (10 hours ago)<br /> *Add email headers and tracking to all emails we really care about (15 hours ago)<br /> *Remove error logging from UT by default <br /> *More News to ChitChat changes<br /> *Merge remote-tracking branch 'origin/master'*In MT, show at bottom of Settings-&gt;Group who confirmed affiliation and when <br /> *Initial Return Path work. ()<br /> *Tweak ad location <br /> *Speed-up: explore groups page by returning less info from the server <br /> *Remove debug <br /> *More fixes to chat list caching <br /> *Remove error log <br /> *Suppress warning <br /> *Dashboard not updating<br /> *DB error creating volunteer op <br /> *Allow warning of members when someone else is spotted as a scammer<br /> *Allow people with Admin rights to purge anyone)<br /> *Don't use very old cached DB queries<br /> *Newsfeed digest mails have a double double quote<br /> *Travis is working again, back out workaround<br /> *On MT, can't delete photo (3 days ago)<br /> *Travis fixes (4 days ago)<br /> *Fix Dockerfile for geoipupdate build changes <br /> *Be more careful about tweeting newsletter stories<br /> <br /> == Tech Chat ==<br /> <br /> <br /> <br /> Jean&lt;BR&gt;<br /> Freegle Tech&lt;BR&gt;<br /> February 2019&lt;BR&gt;<br /> <br /> &lt;br&gt;<br /> -&lt;br&gt;Back to [[Freegle Tech Report 19-01-31|Freegle Tech Report 19-01-31]] Forward to [[Freegle Tech Report 19-03-31]]<br /> &lt;br&gt; <br /> [[Category:Tech_Group_Reports]]</div>

Dorothyjeanquinn