Freegle Wiki - User contributions [en-gb]

Safety of items offered

2023-07-16T10:43:39Z

Chota120:

If an item is not illegal then it's OK to be offered or requested on Freegle. But there are some items that members should be careful about if they are intending to use them for their original purpose, as opposed to upcycling or repurposing. It is up to each group to decide if they want to disallow certain items through their own safety concerns or to leave it to their members to decide on whether or not they wish to take the possible risks.

Freegle's disclaimer - https://www.ilovefreegle.org/disclaimer - is clear about the responsibility of Freegle and members.

Here is some information about specific items
* Furniture and upholstered items used indoors: See page 4 of [https://webarchive.nationalarchives.gov.uk/20121205104441/http://www.bis.gov.uk/files/file24685.pdf government advice]: ''In the Department's view, the simple distribution of second-hand furniture by a charity in pursuance of its charitable objectives to needy persons, either free of charge or at a nominal amount only, would be unlikely to constitute a supply in the course of business. On the other hand, shops selling furniture to raise funds for charitable purposes would constitute a business activity and the Regulations will apply to the furniture sold in this case. Individual charities should take legal advice.''

* Cot mattresses - https://www.nct.org.uk/baby-toddler/sleep/cot-safety-features-sleeping-safely-cot: ''The Lullaby Trust recommends you buy a new cot mattress, or - if using a second-hand mattress - carefully check that it's clean, dry and free from cracks or tears. Your cot mattress should be firm, with no sagging and fit the cot snugly, with no gaps.''

* Helmets for motorcycles or bicycles - https://www.motorcycletesttips.uk/learn-to-ride/motorcycle-helmets-visors-law/ and https://helmets.org/cracks.htm for motorcycle helmets, and for bicycles https://www.whycycle.co.uk/cycling-advice/safety-and-security/cycling-helmets/

* Car seats and restraints - http://www.childcarseats.org.uk/ and https://www.which.co.uk/reviews/child-car-seats/article/what-should-i-do-with-my-old-baby-car-seat-aWIIP7f2jSxf
 Some advice for members based on Which article: 
*If you must buy or use a second-hand car seat, make sure it’s a close family member or friend who you can rely on to be truthful about its history.
*Examine the car seat carefully for damage (but remember not all damage is visible), make sure it’s suitable for your child’s weight or height, and try it in your car and any others you intend to use it in, including grandparent’s cars, to ensure it will fit securely.
*Remember, all car seats need to meet the R44.04 or R129 car seat regulations and should be labelled as such. Seats labelled 44.03 are still legal to use but this is an older labelling so means the car seat will have been made with less modern materials.
*If you have any doubts about the provenance of the car seat, don’t buy or use it. It’s better to be safe than sorry.

Tip: If a post is in pending, you could add a 'mod edit' pointing out the risks of using some items.

Back to [[Specific Items]]
[[category:Specific Items]] [[category:Safety Issues]]

Safety of items offered

2023-07-16T10:43:26Z

Chota120:

If an item is not illegal then it's OK to be offered or requested on Freegle. But there are some items that members should be careful about if they are intending to use them for their original purpose, as opposed to upcycling or repurposing. It is up to each group to decide if they want to disallow certain items through their own safety concerns or to leave it to their members to decide on whether or not they wish to take the possible risks.

Freegle's disclaimer - https://www.ilovefreegle.org/disclaimer - is clear about the responsibility of Freegle and members.

Here is some information about specific items
* Furniture and upholstered items used indoors: See page 4 of [https://webarchive.nationalarchives.gov.uk/20121205104441/http://www.bis.gov.uk/files/file24685.pdf government advice]: ''In the Department's view, the simple distribution of second-hand furniture by a charity in pursuance of its charitable objectives to needy persons, either free of charge or at a nominal amount only, would be unlikely to constitute a supply in the course of business. On the other hand, shops selling furniture to raise funds for charitable purposes would constitute a business activity and the Regulations will apply to the furniture sold in this case. Individual charities should take legal advice.''

* Cot mattresses - https://www.nct.org.uk/baby-toddler/sleep/cot-safety-features-sleeping-safely-cot: ''The Lullaby Trust recommends you buy a new cot mattress, or - if using a second-hand mattress - carefully check that it's clean, dry and free from cracks or tears. Your cot mattress should be firm, with no sagging and fit the cot snugly, with no gaps.''

* Helmets for motorcycles or bicycles - https://www.motorcycletesttips.uk/learn-to-ride/motorcycle-helmets-visors-law/ and https://helmets.org/cracks.htm for motorcycle helmets, and for bicycles https://www.whycycle.co.uk/cycling-advice/safety-and-security/cycling-helmets/

* Car seats and restraints - http://www.childcarseats.org.uk/ and https://www.which.co.uk/reviews/child-car-seats/article/what-should-i-do-with-my-old-baby-car-seat-aWIIP7f2jSxf
 Some advice for members based on Which article: 
*If you must buy or use a second-hand car seat, make sure it’s a close family member or friend who you can rely on to be truthful about its history.
*Examine the car seat carefully for damage (but remember not all damage is visible), make sure it’s suitable for your child’s weight or height, and try it in your car and any others you intend to use it in, including grandparent’s cars, to ensure it will fit securely.
*Remember, all car seats need to meet the R44.04 or R129 car seat regulations and should be labelled as such. Seats labelled 44.03 are still legal to use but this is an older labelling so means the car seat will have been made with less modern materials.
*If you have any doubts about the provenance of the car seat, don’t buy or use it. It’s better to be safe than sorry.

Tip: If a post is in pending, you could add a 'mod edit' pointing out the risks of using some items.

Back to [[Specific Items]]
[[category:Specific Items]] [[category:Safety Issues]]

Safety of items offered

2023-07-16T10:42:52Z

Chota120:

If an item is not illegal then it's OK to be offered or requested on Freegle. But there are some items that members should be careful about if they are intending to use them for their original purpose, as opposed to upcycling or repurposing. It is up to each group to decide if they want to disallow certain items through their own safety concerns or to leave it to their members to decide on whether or not they wish to take the possible risks.

Freegle's disclaimer - https://www.ilovefreegle.org/disclaimer - is clear about the responsibility of Freegle and members.

Here is some information about specific items
* Furniture and upholstered items used indoors: See page 4 of [https://webarchive.nationalarchives.gov.uk/20121205104441/http://www.bis.gov.uk/files/file24685.pdf government advice]: ''In the Department's view, the simple distribution of second-hand furniture by a charity in pursuance of its charitable objectives to needy persons, either free of charge or at a nominal amount only, would be unlikely to constitute a supply in the course of business. On the other hand, shops selling furniture to raise funds for charitable purposes would constitute a business activity and the Regulations will apply to the furniture sold in this case. Individual charities should take legal advice.''

* Cot mattresses - https://www.nct.org.uk/baby-toddler/sleep/cot-safety-features-sleeping-safely-cot: ''The Lullaby Trust recommends you buy a new cot mattress, or - if using a second-hand mattress - carefully check that it's clean, dry and free from cracks or tears. Your cot mattress should be firm, with no sagging and fit the cot snugly, with no gaps.''

* Helmets for motorcycles or bicycles - https://www.motorcycletesttips.uk/learn-to-ride/motorcycle-helmets-visors-law/ and https://helmets.org/cracks.htm for motorcycle helmets, and for bicycles https://www.whycycle.co.uk/cycling-advice/safety-and-security/cycling-helmets/

* Car seats and restraints - http://www.childcarseats.org.uk/ and https://www.which.co.uk/reviews/child-car-seats/article/what-should-i-do-with-my-old-baby-car-seat-aWIIP7f2jSxf
Some advice for members based on Which article: 
*If you must buy or use a second-hand car seat, make sure it’s a close family member or friend who you can rely on to be truthful about its history.
*Examine the car seat carefully for damage (but remember not all damage is visible), make sure it’s suitable for your child’s weight or height, and try it in your car and any others you intend to use it in, including grandparent’s cars, to ensure it will fit securely.
*Remember, all car seats need to meet the R44.04 or R129 car seat regulations and should be labelled as such. Seats labelled 44.03 are still legal to use but this is an older labelling so means the car seat will have been made with less modern materials.
*If you have any doubts about the provenance of the car seat, don’t buy or use it. It’s better to be safe than sorry.

Tip: If a post is in pending, you could add a 'mod edit' pointing out the risks of using some items.

Back to [[Specific Items]]
[[category:Specific Items]] [[category:Safety Issues]]

Safety of items offered

2023-07-16T10:42:04Z

Chota120:

If an item is not illegal then it's OK to be offered or requested on Freegle. But there are some items that members should be careful about if they are intending to use them for their original purpose, as opposed to upcycling or repurposing. It is up to each group to decide if they want to disallow certain items through their own safety concerns or to leave it to their members to decide on whether or not they wish to take the possible risks.

Freegle's disclaimer - https://www.ilovefreegle.org/disclaimer - is clear about the responsibility of Freegle and members.

Here is some information about specific items
* Furniture and upholstered items used indoors: See page 4 of [https://webarchive.nationalarchives.gov.uk/20121205104441/http://www.bis.gov.uk/files/file24685.pdf government advice]: ''In the Department's view, the simple distribution of second-hand furniture by a charity in pursuance of its charitable objectives to needy persons, either free of charge or at a nominal amount only, would be unlikely to constitute a supply in the course of business. On the other hand, shops selling furniture to raise funds for charitable purposes would constitute a business activity and the Regulations will apply to the furniture sold in this case. Individual charities should take legal advice.''

* Cot mattresses - https://www.nct.org.uk/baby-toddler/sleep/cot-safety-features-sleeping-safely-cot: ''The Lullaby Trust recommends you buy a new cot mattress, or - if using a second-hand mattress - carefully check that it's clean, dry and free from cracks or tears. Your cot mattress should be firm, with no sagging and fit the cot snugly, with no gaps.''

* Helmets for motorcycles or bicycles - https://www.motorcycletesttips.uk/learn-to-ride/motorcycle-helmets-visors-law/ and https://helmets.org/cracks.htm for motorcycle helmets, and for bicycles https://www.whycycle.co.uk/cycling-advice/safety-and-security/cycling-helmets/

* Car seats and restraints - http://www.childcarseats.org.uk/ and https://www.which.co.uk/reviews/child-car-seats/article/what-should-i-do-with-my-old-baby-car-seat-aWIIP7f2jSxf
 Some advice for members based on Which article: 
*If you must buy or use a second-hand car seat, make sure it’s a close family member or friend who you can rely on to be truthful about its history.
*Examine the car seat carefully for damage (but remember not all damage is visible), make sure it’s suitable for your child’s weight or height, and try it in your car and any others you intend to use it in, including grandparent’s cars, to ensure it will fit securely.
*Remember, all car seats need to meet the R44.04 or R129 car seat regulations and should be labelled as such. Seats labelled 44.03 are still legal to use but this is an older labelling so means the car seat will have been made with less modern materials.
*If you have any doubts about the provenance of the car seat, don’t buy or use it. It’s better to be safe than sorry.

Tip: If a post is in pending, you could add a 'mod edit' pointing out the risks of using some items.

Back to [[Specific Items]]
[[category:Specific Items]] [[category:Safety Issues]]

Safety of items offered

2023-07-16T10:39:15Z

Chota120:

If an item is not illegal then it's OK to be offered or requested on Freegle. But there are some items that members should be careful about if they are intending to use them for their original purpose, as opposed to upcycling or repurposing. It is up to each group to decide if they want to disallow certain items through their own safety concerns or to leave it to their members to decide on whether or not they wish to take the possible risks.

Freegle's disclaimer - https://www.ilovefreegle.org/disclaimer - is clear about the responsibility of Freegle and members.

Here is some information about specific items
* Furniture and upholstered items used indoors: See page 4 of [https://webarchive.nationalarchives.gov.uk/20121205104441/http://www.bis.gov.uk/files/file24685.pdf government advice]: ''In the Department's view, the simple distribution of second-hand furniture by a charity in pursuance of its charitable objectives to needy persons, either free of charge or at a nominal amount only, would be unlikely to constitute a supply in the course of business. On the other hand, shops selling furniture to raise funds for charitable purposes would constitute a business activity and the Regulations will apply to the furniture sold in this case. Individual charities should take legal advice.''

* Cot mattresses - https://www.nct.org.uk/baby-toddler/sleep/cot-safety-features-sleeping-safely-cot: ''The Lullaby Trust recommends you buy a new cot mattress, or - if using a second-hand mattress - carefully check that it's clean, dry and free from cracks or tears. Your cot mattress should be firm, with no sagging and fit the cot snugly, with no gaps.''

* Helmets for motorcycles or bicycles - https://www.motorcycletesttips.uk/learn-to-ride/motorcycle-helmets-visors-law/ and https://helmets.org/cracks.htm for motorcycle helmets, and for bicycles https://www.whycycle.co.uk/cycling-advice/safety-and-security/cycling-helmets/

* Car seats and restraints - http://www.childcarseats.org.uk/ and https://www.which.co.uk/news/article/parents-still-using-second-hand-car-seats-despite-safety-issues-av1CW4W
 Some advice for members based on Which article: 
*If you must buy or use a second-hand car seat, make sure it’s a close family member or friend who you can rely on to be truthful about its history.
*Examine the car seat carefully for damage (but remember not all damage is visible), make sure it’s suitable for your child’s weight or height, and try it in your car and any others you intend to use it in, including grandparent’s cars, to ensure it will fit securely.
*Remember, all car seats need to meet the R44.04 or R129 car seat regulations and should be labelled as such. Seats labelled 44.03 are still legal to use but this is an older labelling so means the car seat will have been made with less modern materials.
*If you have any doubts about the provenance of the car seat, don’t buy or use it. It’s better to be safe than sorry.

Tip: If a post is in pending, you could add a 'mod edit' pointing out the risks of using some items.

Back to [[Specific Items]]
[[category:Specific Items]] [[category:Safety Issues]]

Medicines and supplements

2022-11-11T09:00:07Z

Chota120:

==Human Medicines==

The Medicines Act (1968) governs the manufacture and supply of medicine for human consumption. There are three categories:

'''Prescription Only drugs (POM)''' can be sold by a pharmacist if prescribed by a doctor. 
'''Pharmacy medicines (P)''' may be sold by a pharmacist without prescription. 
'''General sales list medicines (GSL)''' may be sold without a prescription in any shop.

Possession of Prescription Only medicines without a prescription is a serious offence. Link to the Act: [http://opsi.gov.uk/RevisedStatutes/Acts/ukpga/1968/cukpga_19680067_en_1]

The electronic medicine compendium [https://www.medicines.org.uk/emc] has a database of medicines and includes which category each medicine falls into.

===Should we allow drugs or medicines for human consumption to be offered on our communities?===

The answer to that is ''''no''''. A message to this effect was posted on Central on 14.2.14 [https://groups.yahoo.com/neo/groups/FreegleUK-Central/conversations/topics/44789] and a bulk mailing sent to all community owner addresses.

Background:

A member asked for clarification on this from the MHRA (Medicines & Healthcare products Regulatory Agency) in January 2014 and got the following reply, which he forwarded to the central mailbox:

From: Case Referrals <CaseReferrals@mhra.gsi.gov.uk> 
Date: 02/01/2014 16:16 (GMT+00:00) 
To: xxxxxx 
Cc: Case Referrals <CaseReferrals@mhra.gsi.gov.uk> 
Subject: FW: Freegle

Many thanks for your e-mail .

Your concerns are well founded, and I would urge to bring the following to the attention of the www.ilovefreegle.org and Freecycle membership.

In order to protect the public’s health, the sale or supply of any medicinal product in the UK is strictly regulated under the Human Medicines Regulations 2012.

To summarise;

- The sale or supply of a prescription only medicine (POM) other than by a registered pharmacist on receipt of a prescription issued by a qualified heath practitioner, is a criminal offence

- The sale or supply of a pharmacy only medicine (P) other than by a registered pharmacist, is a criminal offence.

- The sale or supply of general sales ledger (GSL) ledger medicine (the sort you would normally find on sale in a non-pharmacy retail outlet) other than from a lockable premises, is in the MHRA’s view, a criminal offence.

The supply of any medicinal product outside the regulated supply chain, poses a serious risk to the public’s health.

Medicines of any kind should not be supplied to the public, other than in the circumstances I have described above.

The MHRA will seek to prosecute those who sell medicinal products outside the regulated supply chain.

Further information about purchasing medicines on-line can be found on the web-link below.

http://www.mhra.gov.uk/Patientsandpublic/Buyingcounterfeitmedicinesandmedicinesonline/index.htm

Let me know if you have any further queries.

With best wishes,

Eanna O'Lochlainn 
Deputy Team Leader 
Case Referral Centre 
Inspection, Enforcement & Standards Division 
Medicines & Healthcare products Regulatory Agency (MHRA)

Following discussion of this email on Central, the Reps sent an email to MHRA asking for clarification:

From: Freegle Reps [mailto:reps@ilovefreegle.org] 
Sent: 02 February 2014 10:12 
To: Case Referrals 
Subject: Re: FW: Freegle 

We have received the email below, forwarded by a Freegle group member. We are writing to ask for further clarification on the legality of passing on to others of unused medicines

Freegle is a network of independent groups. Each of the groups runs an online message list so that people can give away items they don't want to other people in their community. Freegle groups don't supply anyone with anything other than the ability to post a message; like eBay, items are never in our physical possession - they pass directly from one member to another. No money is exchanged, there is no selling involved, it is purely an act of kindness from one member of a community to another, which also has the added bonus of keeping usable items out of landfill. Each group is locally run by volunteers.

We have had a look at eBay's rules on medicines at http://sellercentre.ebay.co.uk/medicine-and-healthcare-products-policy and would like to know if Freegle groups had a set of rules equivalent to those, would that be legal?

We are aware of the facility for local pharmacies to take in unwanted medicines and then dispose of them, but we are keen to encourage waste prevention in the community. The government policy https://www.gov.uk/government/publications/waste-prevention-programme-for-england has recently been introduced. It is a framework for all organisations to rethink their policy, guidelines and actions so that less stuff enters the waste stream. If it is illegal at present for a private individual to pass on an unwanted GSL item to someone else, then we hope the MHRA will take active steps to set up a safe and legal system for medications (or the packaging) to be recycled or reused instead of being disposed of as waste, or to give people no other choice than to throw them in the bin to end up in landfill.

We look forward to hearing from you.

Best regards

Jacky On behalf of the Freegle Reps 
Alison, Cat, Edward, Jacky, Jane, Richard, Saira, Sheila and Tina

The MHRA replied:

From: Case Referrals <CaseReferrals@mhra.gsi.gov.uk> 
Date: 10 February 2014 15:59 
Subject: [FreegleReps] RE: FW: Freegle 
To: Freegle Reps <reps@ilovefreegle.org> 
Cc: "Scammell, Lynda" <Lynda.Scammell@mhra.gsi.gov.uk>, Case Referrals <CaseReferrals@mhra.gsi.gov.uk>

Dear Jacky,

I have nothing further to add to my e-mail to Mr xxxxx, other than to state that the act of kindness to which you refer in your email, has the potential to place the lives and health of your members at risk, and expose your network to criminal prosecution.

E-bay’s rules have no basis in law. The MHRA advises that any unused medicines should be returned to your pharmacist for safe disposal.

The sale or supply of medicinal products, including the facilitation you describe, is strictly controlled in the UK in order to protect the public’s health.

For this reason I would ask that you and your colleagues desist from any attempt to supply any medicinal products via your network.

With best wishes,

Eanna O'Lochlainn 
Deputy Team Leader 
Case Referral Centre 
Inspection, Enforcement & Standards Division 
Medicines & Healthcare products Regulatory Agency (MHRA)

===Donate to Africa===

UPDATE JUNE 2015: EU Directive 2011/62/EU amending Directive 2001/83/EC has now put a stop to any medicines being donated, as it has been implemented to ensure there is no break in the licensed audit trial from manufacturer to end user.

The charity InterCare has therefore had to stop taking unused/returned medicines to send to clinics in Africa. http://www.intercare.org.uk/ but they are still hoping to distribute medical dressings, devices, clothing etc.

==Veterinary Medicines==

The Reps wrote to the Veterinary Medicines Directorate (VMD) in January 2014 to ask for guidance on messages offering or requesting veterinary medicines:

From: Freegle Reps [mailto:reps@ilovefreegle.org] 
Sent: 24 January 2014 11:36 
To: post master 
Subject: Unused Medicines 

Hello

We are writing to ask advice on the legality of the passing on to others of unused over the counter or prescription veterinary medicines.

Freegle is a network of independent groups. Each of the groups runs an online message list so that people can give away items they don't want to other people in their community. Freegle groups don't supply anyone with anything other than the ability to post a message; like eBay, items are never in our physical possession - they pass directly from one member to another. No money is exchanged, there is no selling involved, it is purely an act of kindness from one member of a community to another, which also has the added bonus of keeping usable items out of landfill. Each group is locally run by volunteers and the responsibility of the Yahoo group owner/s.

We have recently received guidance from MHRA on the offering of drugs and medicines. As a result, our advice to group owners now is that they should not allow drugs or medicines to be offered on groups. We are unclear, however, as to whether this advice should be extended to veterinary medicines and would be most grateful for your advice on this.

We look forward to hearing from you.

Alison Redway 
On behalf of Freegle Reps 
www.ilovefreegle.org 
http://wiki.ilovefreegle.org/Freegle_Reps

The VMD replied as follows:

From: Burge, Denise <d.burge@vmd.defra.gsi.gov.uk> r>
Subject: [FreegleReps] RE: Postmaster Enquiry: Unused Medicines 
To: "reps@ilovefreegle.org" <reps@ilovefreegle.org> 
Cc: post master <postmaster@vmd.defra.gsi.gov.uk>, "Shelley, Lorna" <l.shelley@vmd.defra.gsi.gov.uk>

Dear Alison,

Thank you for your email that has been passed to me to respond to.

Authorise veterinary medicines carry one of the following distribution categories:

POM-V – these are prescription only medicines and may only be supplied by a veterinary surgeon or pharmacist in accordance with a prescription from a veterinary surgeon.

POM-VPS – these are prescription only medicines and may only be supplied by a veterinary surgeon, pharmacist or suitably qualified person (SQP) in accordance with a prescription from one of these persons.

NFA-VPS – these are medicines that may only be supplied by a veterinary surgeon, pharmacist of SQP

Medicines carrying any of the above distribution categories cannot be offered via Freegle.

There is another distribution category called AVM-GSL. There are no legal restrictions in the Veterinary Medicines Regulations for the retail supply of veterinary medicines classified as AVM-GSL (“over the counter” medicine) but a responsible approach to the supply of these medicines is still expected. Medicines carrying this distribution category could be offered via Freegle.

I hope you find this information useful. Please contact me if you have any further questions.

Kind regards, 
Denise.

Denise Burge |Legislation Development Advisor |UK Legislation Team 
Veterinary Medicines Directorate 
d.burge@vmd.defra.gsi.gov.uk | 01932 338316 
Woodham Lane | New Haw | Addlestone | Surrey | KT15 3LS

==Supplements==

Supplements (eg. vitamins and minerals) are the responsibility of the Food Standards Agency (FSA) in England, and by FSA Devolved Administrations of Scotland, Wales and
Northern Ireland for national legislation in their own administrations, where separate but similar regulations apply. The FSA guidance can be found here [https://www.food.gov.uk/business-guidance/food-supplements]

There are some substances which are 'borderline' and the MHRA or FSA make judgements on which legislative body is responsible for them. The MHRA website [http://www.mhra.gov.uk/Howweregulate/Medicines/Doesmyproductneedalicence/Borderlineproducts/index.htm#l2] gives an explanation on these.

==Medical equipment==
There is no restriction, to our knowledge, in offering or requesting items of medical equipment.

[https://www.gov.uk/topic/medicines-medical-devices-blood/medical-devices-regulation-safety Medical devices regulation and safety: detailed information]

==Medical gases, including oxygen==

'''Requesting or offering medical gases including oxygen is prohibited'''

Justification:
* [https://bnf.nice.org.uk/treatment-summary/oxygen.html medical oxygen has to be prescribed] using a [http://www.hscbusiness.hscni.net/pdf/Home_Oxygen_Order_Form_HOOF_Part_A_non_speciaist.pdf Home Oxygen Order Form (HOOF)]
* medical gases are classified as a medicine and are always managed and controlled by a Pharmacist
* [https://www.nhs.uk/conditions/home-oxygen-treatment/ expert medical assessment is required before oxygen is prescribed and supplied]
* [http://www.bcga.co.uk/pages/index.cfm?page_id=29&title=medical_gases medical gases are not to be used for non-medical purposes]
* the following controls apply to medicines sold or supplied by retail [http://www.bcga.co.uk/pages/index.cfm?page_id=106 whether they are sold or supplied via internet transactions, by mail order, or any other form of supply:]

Regulation:

All medical gases and some of the associated equipment used to administer [http://www.bcga.co.uk/pages/index.cfm?page_id=29&title=medical_gases medical gases] are highly regulated by European Directives and UK legislation. The gases are classified as medicinal products for administration to a patient and the associated equipment is classified as a medical device when used to administer the gas. Within in the UK there are several legal controls on the retail sale or supply of medicines which are set out in the [https://www.legislation.gov.uk/ukpga/1968/67/contents Medicines Act 1968] as amended by the [https://www.legislation.gov.uk/uksi/2012/1916/regulation/182 Human Medicines Regulations 2012].

'''Non-medical gases are not covered by these restrictions and are therefore permitted for non-medical use
'''
==Oxygen concentrators for medical use==
See [https://discourse.ilovefreegle.org/t/would-you-allow-this-there-are-different-types-of-oxygen-generators-for-the-home/2499 discussion on whether to allow oxygen generators / concentrators / compressors]

Oxygen concentrators need to be considered in the same way as medical gases because:
* they are medical devices for generating oxygen for medicinal use
* [https://healthoxygen.com/product-category/o2-concentrators/ medical approval is needed to purchase these products privately]

'''Therefore requesting or offering oxygen concentrators for medical use is also prohibited
'''

==Message for Members==

Here is a sample message you could use if a member offers drugs or medicines on your community - [[Medicine, Drugs]]

Back to [[Specific Items]]

[[category:Specific Items]]

Specific items

2022-10-13T21:46:25Z

Chota120:

These pages give some information on specific items that may or may not be offered or requested on your group.

*[[Asbestos]]
*[[Batteries]]
*[[Books]]
*[[Bread Baskets]]
*[[Contact Lenses]] and solutions
*[[Cooking Oil]]
*[[Copyright Issues]] - software, DVDs, videos
*[[Creosote]]
*[[Disability Aids]]
*[[Drugs Medicines and Supplements]]
*[[E-Cigarettes and Vaping]]
*Explosive Precursors - see [[Worry Words]]
*[[Fireworks]]
*[[Food]]
*[[Fridges and Freezers]]
*[[Frogspawn]]
*[[Fur]]
*[[Garden chemicals: pesticides, insecticides, weedkiller]]
*[[Gas cylinders or bottles]]
*[[Guns and replicas]] and [[Air Rifles]]
*[[Hearing aids, Glasses]]
*[[Knives and Swords]]
*[[Oil]] - waste and other oils
*[[Pets and animals]]
*[[Plants]]
*[[Red Diesel]]
*[[Safety Issues]] - car seats, cot mattresses, bike helmets, furniture - what are the risks?
*[[Scanners]] - radio scanners etc
*[[Scrap Metal]]
*[[Sky and Virgin boxes]]
*[[Slug Pellets]]
*[[Storage Heaters]]
*[[Thermometers]]
*[[Tickets and Vouchers]]
*[[Timeshare]]
*[[Tortoises]]
*[[Waste Definition|Waste]]- legal definition of what constitutes waste
*[[Wood]]- including pallet warnings

*List of organisations that recycle items - [[Recycling Organisations]]

Back to [[How To Deal With]]

[[Category:Specific_Items]]

Specific items

2022-10-13T21:45:29Z

Chota120:

These pages give some information on specific items that may or may not be offered or requested on your group.

*[[Asbestos]]
*[[Batteries]]
*[[Books]]
*[[Bread Baskets]]
*[[Contact Lenses]] and solutions
*[[Cooking Oil]]
*[[Copyright Issues]] - software, DVDs, videos
*[[Creosote]]
*[[Disability Aids]]
*[[Drugs Medicines and Supplements]]
*[[E-Cigarettes and Vaping]]
*Explosive Precursors - see [[Worry Words]]
*[[Fireworks]]
*[[Food]]
*[[Fridges and Freezers]]
*[[Frogspawn]]
*[[Fur]]
*[[Garden chemicals: pesticides, insecticides, weedkiller]]
*[[Gas cylinders or bottles]]
*[[Guns and replicas]] and [[Air Rifles]]
*[[Hearing aids, Glasses]]
*[[Knives and Swords]]
*[[Oil]] - waste and other oils
*[[Pets and animals]]
*[[Plants]]
*[[Red Diesel]]
*[[Safety Issues]] - car seats, cot mattresses, bike helmets, furniture - what are the risks?
*[[Scanners]] - radio scanners etc
*[[Scrap Metal]]
*[[Sky and Virgin boxes]]
*[[Slug Pellets]]
*[[Storage Heaters]]
*[[Thermometers]]
*[[Tickets and Vouchers]]
*[[Timeshare]]
*[[Tortoises]]
*[[Waste Definition|Waste]]- legal definition of what constitutes waste
*[[Wood]] - including pallet warnings

*List of organisations that recycle items - [[Recycling Organisations]]

Back to [[How To Deal With]]

[[Category:Specific_Items]]

Wood

2022-08-30T17:43:30Z

Chota120:

A lot of people offer scrap wood for burning. It is not illegal to offer this, but some caution should be used by the person receiving the wood.

A good explanation and article about pallets and reuse is https://www.1001pallets.com/pallet-safety/
Another is here - http://www.ecotreecare.co.uk/firewood-warning.htm

'''CCA (chromated copper arsenate)'''

A particular issue that does cause concern is that some treated timber contains CCA (chromated copper arsenate) and should not be burnt as firewood. CCA is a wood preservative that has been used for timber treatment since the mid 1930s, but stopped in 2006. As the name suggests it is a mixture of chromium, copper and arsenic, it imparts a greenish tint to the timber. It is highly effective as wood preservative, often used as a substitute for creosote. It protects against fungal decay, wood eating insects and affords a good degree of weather-resistance. But when burnt, toxic arsenic is released into the atmosphere and the ash from burnt CCA treated timber can contain up to 10 per cent (by weight) arsenic, chromium and copper. Swallowing only a few grams of this ash can be harmful. Symptoms can include nausea and/or vomiting, diarrhoea, and pins and needles feeling in the skin. Common advice is to never burn CCA treated timber as firewood in fireplaces, barbecues, wood stoves or any wood fire.

Any wood designed for indoors use, or which was first used outdoors before 1933 or after 2006 is likely to be safe to burn. CCA was latterly primarily used in fences, sheds, and decks. It was banned initially voluntary, and restricted its use to external use, but later became encoded in law, and it was no longer available at all.
A general safety document covering the types of materials that can be burnt on a domestic open fire is https://uk-air.defra.gov.uk/assets/documents/reports/cat09/1901291307_Ready_to_Burn_Web.pdf

'''MB Methyl Bromide'''

These pallets have been treated with a highly toxic pesticide which can be necessary in certain regions of the world where there are pests that can’t be eliminated by heat treatments. You should never use MB stamped pallets for a craft project and you should never burn these pallets on a fire. Methyl bromide treatment was made illegal in the UK in 2010 and is being phased out worldwide. Pallets are durable though, so there are some MB stamped pallets still in circulation. So it’s always worth being careful and double checking your pallet stamps. If you can’t tell what the stamp was, don’t use the pallet!

For safety, it is probably best to take a stance that any pressure treated wood is likely to have chemicals that, once burnt, are harmful to health and the environment.

'''CHEP Pallets''' are the blue pallets you might see or occasionally get requests of offers in your community. These pallets are legally owned by the CHEP company and should be returned directly to them either through the company they were obtained from or to CHEP directly. These should therefore not be allowed on Freegle. A member can get a free collection by telephone or e-mail on 0800 515 320 or collect@chep.com or visit their website for further details at www.chep.com.

'''2021: Government announcement''' on restrictions for fuel for woodburners - https://www.gov.uk/government/news/government-takes-action-to-cut-pollution-from-household-burning
"To help improve the air we breathe and ensure householders choose cleaner fuels, sales of coal and wet wood – the two most polluting fuels – will be phased out between 2021 and 2023"

If freshly cut logs are offered for firewood on groups, it is advisable to give the above information.

Back to [[Specific Items]]

[[category:Specific Items]]

Terms for Freegle Users

2022-05-10T15:26:18Z

Chota120: /* Inspectlet */

When the website was upgraded in 2016, a new set of 'Terms of Use' and related good practice guidelines for using Freegle Direct were introduced. The wording was discussed and agreed by poll on Development Group in August 2016. Since then, there have been a few tweaks as our technology has changed. The version below is the current one (1.7.21) on the website.

====Terms of Use====
We could give you a ten page long Terms of Use. Like you'd read that.

As far as we're concerned, it's simple:

*Use Freegle to pass on unwanted items direct to others.
*Everything must be free and legal.
*Be nice to other freeglers, and they'll be nice to you.
*We don't see or check items offered - see our disclaimer.
*Freegle communities may have additional rules. If you have questions, find your community from the Explore page and use the Contact button.
*Please keep yourself safe and watch out for scams.
*Objectionable content or behaviour will not be tolerated.
*If you see anything inappropriate, suspicious or just dodgy then please report it .
*You must be aged 13 or over, as there is user-generated content.
*We won’t sell your email address or personal data to anyone else - see privacy page.
*We will email you posts, replies, events, newsletters, etc. - control these in Settings.
*We will make your post public to publicise Freegle, but not your email address - see privacy page.

Got questions?

If you have questions, please contact us.

====Disclaimer====
Freegle puts people who have unwanted items in touch with people who want those items. Because of how it works, Freegle never sees or checks items and they may not be in working order. Posting an advert or responding to an advert does not guarantee you will be able to get rid of unwanted items or get the items you want. Any agreement you reach about any items will be between the person requesting or advertising items and you. It is your responsibility to ensure you are not breaking any laws in offering or getting goods through Freegle. When something can be reused for its original purpose, freegling it is fine (it's what we're for!) but if it would legally count as waste (e.g. a mixture of low economic value which would require sorting), you must not freegle it. If in doubt, check here.

====Safety====
Freeglers are lovely. But many of them will be people you've never met before. So please use common sense when posting to Freegle or collecting an item. For example:
*Don't post in public on Freegle telling people when you're going to be out.
*Most collections occur at home, but if you're worried about that, arrange to meet in a cafe or other public place.
*Please ensure your property is physically safe for people who collect from you, as we all have a duty of care towards others.

====Scams====
Regrettably, occasionally online scammers target Freegle groups, often by offering high-value items, and then asking you to pay for courier charges. We catch a lot of these, and you never see them, but sometimes they sneak through.

While some groups allow postage, you should never hand over money in advance. We don't recommend any specific courier (so if you see a message saying we do, it’s a scam).

If you are unlucky enough to be scammed, please report it to the Police, and to us.

====Privacy====
We won’t pass on your email address to anyone else, and other freeglers can't see it.

Other freeglers can see your name. If you don't want that, you can change it in Settings.

We try to protect you from spammers and fraudsters. Sometimes our volunteers may read what you write to check that it's not spam, phishing or fraud. If we happen to find something which is against Freegle rules, we may take further action.

If you put phone numbers, email addresses or postal addresses into your posts on Freegle, other people will be able to see them. If you're concerned about this, don't do it!

So that potential new users can see what is being offering on Freegle, we make some details of posts public, i.e. the item name, approximate location, the description and any photos. No personal details are made public - unless in this information.

=====Cookies=====
You'll have seen lots of irritating popups on websites about consent for cookies. We don't have one of those because we don't store any data for logged out visitors which would require that consent.

Here are some technical details on what happens when you're logged out.
*We store a session cookie. That's strictly necessary for the site to function, and does not require consent.
*We store some information in your browser's local storage, because of the way the site works. There's not much in it except if you're trying to reply to a post. That's like the "shopping cart" example in the Information Commissioner's advice and does not require consent.
*We use Google Analytics to collect traffic statistics. This is configured in a way that means it does not require consent We have a data processing agreement with Google, we have enabled IP anonymization/masking, disabled data sharing, and are not using any other google services in combination with Google Analytics.
*We use Google and Facebook's code to allow you to log in. They store a few third-party cookies, of their own, but before you've logged in they don't know who you are. If you are concerned about these, you can install a privacy blocker such as Ghostery and still use the site (but it helps if you donate).

Once you log in, you're giving us consent to do the following.
*We store more information in your local storage. Part of this is so that you don't need to log in as often, and the rest is to speed up the site (it's a cache).
*We show jobs ads from WhatJobs, both on the site and in emails. We'd prefer not to, but we don't raise enough from donations alone to keep going. We don't pass them any information at all unless you click on one of the job links, not even your IP address.

=====Sentry=====
When something goes wrong on the website, we log it to a third party site call Sentry. They help organise the logs and make it easier for us to identify and fix problems. This should not include any of your personal data. You can read their privacy policy [https://sentry.io/ here].

=====Inspectlet=====
On a small random fraction of sessions, we use Inspectlet. This helps us work out which bits of the website are working well for freeglers, and which aren't. You can read their privacy policy [https://www.inspectlet.com/terms-of-service#privacy here], and opt out of this [http://mailto:info@inspectlet.com here].

=====Got questions?=====
Privacy is a complicated and important area, which we take seriously. If you have questions or concerns, please contact us.

===Links===
*[[Spam]] - further explanation to counter accusations that we spam!
*[[Basic Information]]
*[[Admin]]

[[category:Admin]] [[category:Freegle Direct]]

Terms for Freegle Users

2022-05-10T15:23:59Z

Chota120: /* Inspectlet */

When the website was upgraded in 2016, a new set of 'Terms of Use' and related good practice guidelines for using Freegle Direct were introduced. The wording was discussed and agreed by poll on Development Group in August 2016. Since then, there have been a few tweaks as our technology has changed. The version below is the current one (1.7.21) on the website.

====Terms of Use====
We could give you a ten page long Terms of Use. Like you'd read that.

As far as we're concerned, it's simple:

*Use Freegle to pass on unwanted items direct to others.
*Everything must be free and legal.
*Be nice to other freeglers, and they'll be nice to you.
*We don't see or check items offered - see our disclaimer.
*Freegle communities may have additional rules. If you have questions, find your community from the Explore page and use the Contact button.
*Please keep yourself safe and watch out for scams.
*Objectionable content or behaviour will not be tolerated.
*If you see anything inappropriate, suspicious or just dodgy then please report it .
*You must be aged 13 or over, as there is user-generated content.
*We won’t sell your email address or personal data to anyone else - see privacy page.
*We will email you posts, replies, events, newsletters, etc. - control these in Settings.
*We will make your post public to publicise Freegle, but not your email address - see privacy page.

Got questions?

If you have questions, please contact us.

====Disclaimer====
Freegle puts people who have unwanted items in touch with people who want those items. Because of how it works, Freegle never sees or checks items and they may not be in working order. Posting an advert or responding to an advert does not guarantee you will be able to get rid of unwanted items or get the items you want. Any agreement you reach about any items will be between the person requesting or advertising items and you. It is your responsibility to ensure you are not breaking any laws in offering or getting goods through Freegle. When something can be reused for its original purpose, freegling it is fine (it's what we're for!) but if it would legally count as waste (e.g. a mixture of low economic value which would require sorting), you must not freegle it. If in doubt, check here.

====Safety====
Freeglers are lovely. But many of them will be people you've never met before. So please use common sense when posting to Freegle or collecting an item. For example:
*Don't post in public on Freegle telling people when you're going to be out.
*Most collections occur at home, but if you're worried about that, arrange to meet in a cafe or other public place.
*Please ensure your property is physically safe for people who collect from you, as we all have a duty of care towards others.

====Scams====
Regrettably, occasionally online scammers target Freegle groups, often by offering high-value items, and then asking you to pay for courier charges. We catch a lot of these, and you never see them, but sometimes they sneak through.

While some groups allow postage, you should never hand over money in advance. We don't recommend any specific courier (so if you see a message saying we do, it’s a scam).

If you are unlucky enough to be scammed, please report it to the Police, and to us.

====Privacy====
We won’t pass on your email address to anyone else, and other freeglers can't see it.

Other freeglers can see your name. If you don't want that, you can change it in Settings.

We try to protect you from spammers and fraudsters. Sometimes our volunteers may read what you write to check that it's not spam, phishing or fraud. If we happen to find something which is against Freegle rules, we may take further action.

If you put phone numbers, email addresses or postal addresses into your posts on Freegle, other people will be able to see them. If you're concerned about this, don't do it!

So that potential new users can see what is being offering on Freegle, we make some details of posts public, i.e. the item name, approximate location, the description and any photos. No personal details are made public - unless in this information.

=====Cookies=====
You'll have seen lots of irritating popups on websites about consent for cookies. We don't have one of those because we don't store any data for logged out visitors which would require that consent.

Here are some technical details on what happens when you're logged out.
*We store a session cookie. That's strictly necessary for the site to function, and does not require consent.
*We store some information in your browser's local storage, because of the way the site works. There's not much in it except if you're trying to reply to a post. That's like the "shopping cart" example in the Information Commissioner's advice and does not require consent.
*We use Google Analytics to collect traffic statistics. This is configured in a way that means it does not require consent We have a data processing agreement with Google, we have enabled IP anonymization/masking, disabled data sharing, and are not using any other google services in combination with Google Analytics.
*We use Google and Facebook's code to allow you to log in. They store a few third-party cookies, of their own, but before you've logged in they don't know who you are. If you are concerned about these, you can install a privacy blocker such as Ghostery and still use the site (but it helps if you donate).

Once you log in, you're giving us consent to do the following.
*We store more information in your local storage. Part of this is so that you don't need to log in as often, and the rest is to speed up the site (it's a cache).
*We show jobs ads from WhatJobs, both on the site and in emails. We'd prefer not to, but we don't raise enough from donations alone to keep going. We don't pass them any information at all unless you click on one of the job links, not even your IP address.

=====Sentry=====
When something goes wrong on the website, we log it to a third party site call Sentry. They help organise the logs and make it easier for us to identify and fix problems. This should not include any of your personal data. You can read their privacy policy [https://sentry.io/ here].

=====Inspectlet=====
On a small random fraction of sessions, we use Inspectlet. This helps us work out which bits of the website are working well for freeglers, and which aren't. You can read their privacy policy [https://www.inspectlet.com/terms-of-service#privacy here], and opt out of this here.

=====Got questions?=====
Privacy is a complicated and important area, which we take seriously. If you have questions or concerns, please contact us.

===Links===
*[[Spam]] - further explanation to counter accusations that we spam!
*[[Basic Information]]
*[[Admin]]

[[category:Admin]] [[category:Freegle Direct]]

Terms for Freegle Users

2022-05-10T15:22:03Z

Chota120: /* Inspectlet */

When the website was upgraded in 2016, a new set of 'Terms of Use' and related good practice guidelines for using Freegle Direct were introduced. The wording was discussed and agreed by poll on Development Group in August 2016. Since then, there have been a few tweaks as our technology has changed. The version below is the current one (1.7.21) on the website.

====Terms of Use====
We could give you a ten page long Terms of Use. Like you'd read that.

As far as we're concerned, it's simple:

*Use Freegle to pass on unwanted items direct to others.
*Everything must be free and legal.
*Be nice to other freeglers, and they'll be nice to you.
*We don't see or check items offered - see our disclaimer.
*Freegle communities may have additional rules. If you have questions, find your community from the Explore page and use the Contact button.
*Please keep yourself safe and watch out for scams.
*Objectionable content or behaviour will not be tolerated.
*If you see anything inappropriate, suspicious or just dodgy then please report it .
*You must be aged 13 or over, as there is user-generated content.
*We won’t sell your email address or personal data to anyone else - see privacy page.
*We will email you posts, replies, events, newsletters, etc. - control these in Settings.
*We will make your post public to publicise Freegle, but not your email address - see privacy page.

Got questions?

If you have questions, please contact us.

====Disclaimer====
Freegle puts people who have unwanted items in touch with people who want those items. Because of how it works, Freegle never sees or checks items and they may not be in working order. Posting an advert or responding to an advert does not guarantee you will be able to get rid of unwanted items or get the items you want. Any agreement you reach about any items will be between the person requesting or advertising items and you. It is your responsibility to ensure you are not breaking any laws in offering or getting goods through Freegle. When something can be reused for its original purpose, freegling it is fine (it's what we're for!) but if it would legally count as waste (e.g. a mixture of low economic value which would require sorting), you must not freegle it. If in doubt, check here.

====Safety====
Freeglers are lovely. But many of them will be people you've never met before. So please use common sense when posting to Freegle or collecting an item. For example:
*Don't post in public on Freegle telling people when you're going to be out.
*Most collections occur at home, but if you're worried about that, arrange to meet in a cafe or other public place.
*Please ensure your property is physically safe for people who collect from you, as we all have a duty of care towards others.

====Scams====
Regrettably, occasionally online scammers target Freegle groups, often by offering high-value items, and then asking you to pay for courier charges. We catch a lot of these, and you never see them, but sometimes they sneak through.

While some groups allow postage, you should never hand over money in advance. We don't recommend any specific courier (so if you see a message saying we do, it’s a scam).

If you are unlucky enough to be scammed, please report it to the Police, and to us.

====Privacy====
We won’t pass on your email address to anyone else, and other freeglers can't see it.

Other freeglers can see your name. If you don't want that, you can change it in Settings.

We try to protect you from spammers and fraudsters. Sometimes our volunteers may read what you write to check that it's not spam, phishing or fraud. If we happen to find something which is against Freegle rules, we may take further action.

If you put phone numbers, email addresses or postal addresses into your posts on Freegle, other people will be able to see them. If you're concerned about this, don't do it!

So that potential new users can see what is being offering on Freegle, we make some details of posts public, i.e. the item name, approximate location, the description and any photos. No personal details are made public - unless in this information.

=====Cookies=====
You'll have seen lots of irritating popups on websites about consent for cookies. We don't have one of those because we don't store any data for logged out visitors which would require that consent.

Here are some technical details on what happens when you're logged out.
*We store a session cookie. That's strictly necessary for the site to function, and does not require consent.
*We store some information in your browser's local storage, because of the way the site works. There's not much in it except if you're trying to reply to a post. That's like the "shopping cart" example in the Information Commissioner's advice and does not require consent.
*We use Google Analytics to collect traffic statistics. This is configured in a way that means it does not require consent We have a data processing agreement with Google, we have enabled IP anonymization/masking, disabled data sharing, and are not using any other google services in combination with Google Analytics.
*We use Google and Facebook's code to allow you to log in. They store a few third-party cookies, of their own, but before you've logged in they don't know who you are. If you are concerned about these, you can install a privacy blocker such as Ghostery and still use the site (but it helps if you donate).

Once you log in, you're giving us consent to do the following.
*We store more information in your local storage. Part of this is so that you don't need to log in as often, and the rest is to speed up the site (it's a cache).
*We show jobs ads from WhatJobs, both on the site and in emails. We'd prefer not to, but we don't raise enough from donations alone to keep going. We don't pass them any information at all unless you click on one of the job links, not even your IP address.

=====Sentry=====
When something goes wrong on the website, we log it to a third party site call Sentry. They help organise the logs and make it easier for us to identify and fix problems. This should not include any of your personal data. You can read their privacy policy [https://sentry.io/ here].

=====Inspectlet=====
On a small random fraction of sessions, we use Inspectlet. This helps us work out which bits of the website are working well for freeglers, and which aren't. You can read their privacy policy [https://www.inspectlet.com/terms-of-service#privacy here], and opt out of this [[email:info@inspectlet.com|here]].

=====Got questions?=====
Privacy is a complicated and important area, which we take seriously. If you have questions or concerns, please contact us.

===Links===
*[[Spam]] - further explanation to counter accusations that we spam!
*[[Basic Information]]
*[[Admin]]

[[category:Admin]] [[category:Freegle Direct]]

Terms for Freegle Users

2022-05-10T15:21:31Z

Chota120: /* Inspectlet */

When the website was upgraded in 2016, a new set of 'Terms of Use' and related good practice guidelines for using Freegle Direct were introduced. The wording was discussed and agreed by poll on Development Group in August 2016. Since then, there have been a few tweaks as our technology has changed. The version below is the current one (1.7.21) on the website.

====Terms of Use====
We could give you a ten page long Terms of Use. Like you'd read that.

As far as we're concerned, it's simple:

*Use Freegle to pass on unwanted items direct to others.
*Everything must be free and legal.
*Be nice to other freeglers, and they'll be nice to you.
*We don't see or check items offered - see our disclaimer.
*Freegle communities may have additional rules. If you have questions, find your community from the Explore page and use the Contact button.
*Please keep yourself safe and watch out for scams.
*Objectionable content or behaviour will not be tolerated.
*If you see anything inappropriate, suspicious or just dodgy then please report it .
*You must be aged 13 or over, as there is user-generated content.
*We won’t sell your email address or personal data to anyone else - see privacy page.
*We will email you posts, replies, events, newsletters, etc. - control these in Settings.
*We will make your post public to publicise Freegle, but not your email address - see privacy page.

Got questions?

If you have questions, please contact us.

====Disclaimer====
Freegle puts people who have unwanted items in touch with people who want those items. Because of how it works, Freegle never sees or checks items and they may not be in working order. Posting an advert or responding to an advert does not guarantee you will be able to get rid of unwanted items or get the items you want. Any agreement you reach about any items will be between the person requesting or advertising items and you. It is your responsibility to ensure you are not breaking any laws in offering or getting goods through Freegle. When something can be reused for its original purpose, freegling it is fine (it's what we're for!) but if it would legally count as waste (e.g. a mixture of low economic value which would require sorting), you must not freegle it. If in doubt, check here.

====Safety====
Freeglers are lovely. But many of them will be people you've never met before. So please use common sense when posting to Freegle or collecting an item. For example:
*Don't post in public on Freegle telling people when you're going to be out.
*Most collections occur at home, but if you're worried about that, arrange to meet in a cafe or other public place.
*Please ensure your property is physically safe for people who collect from you, as we all have a duty of care towards others.

====Scams====
Regrettably, occasionally online scammers target Freegle groups, often by offering high-value items, and then asking you to pay for courier charges. We catch a lot of these, and you never see them, but sometimes they sneak through.

While some groups allow postage, you should never hand over money in advance. We don't recommend any specific courier (so if you see a message saying we do, it’s a scam).

If you are unlucky enough to be scammed, please report it to the Police, and to us.

====Privacy====
We won’t pass on your email address to anyone else, and other freeglers can't see it.

Other freeglers can see your name. If you don't want that, you can change it in Settings.

We try to protect you from spammers and fraudsters. Sometimes our volunteers may read what you write to check that it's not spam, phishing or fraud. If we happen to find something which is against Freegle rules, we may take further action.

If you put phone numbers, email addresses or postal addresses into your posts on Freegle, other people will be able to see them. If you're concerned about this, don't do it!

So that potential new users can see what is being offering on Freegle, we make some details of posts public, i.e. the item name, approximate location, the description and any photos. No personal details are made public - unless in this information.

=====Cookies=====
You'll have seen lots of irritating popups on websites about consent for cookies. We don't have one of those because we don't store any data for logged out visitors which would require that consent.

Here are some technical details on what happens when you're logged out.
*We store a session cookie. That's strictly necessary for the site to function, and does not require consent.
*We store some information in your browser's local storage, because of the way the site works. There's not much in it except if you're trying to reply to a post. That's like the "shopping cart" example in the Information Commissioner's advice and does not require consent.
*We use Google Analytics to collect traffic statistics. This is configured in a way that means it does not require consent We have a data processing agreement with Google, we have enabled IP anonymization/masking, disabled data sharing, and are not using any other google services in combination with Google Analytics.
*We use Google and Facebook's code to allow you to log in. They store a few third-party cookies, of their own, but before you've logged in they don't know who you are. If you are concerned about these, you can install a privacy blocker such as Ghostery and still use the site (but it helps if you donate).

Once you log in, you're giving us consent to do the following.
*We store more information in your local storage. Part of this is so that you don't need to log in as often, and the rest is to speed up the site (it's a cache).
*We show jobs ads from WhatJobs, both on the site and in emails. We'd prefer not to, but we don't raise enough from donations alone to keep going. We don't pass them any information at all unless you click on one of the job links, not even your IP address.

=====Sentry=====
When something goes wrong on the website, we log it to a third party site call Sentry. They help organise the logs and make it easier for us to identify and fix problems. This should not include any of your personal data. You can read their privacy policy [https://sentry.io/ here].

=====Inspectlet=====
On a small random fraction of sessions, we use Inspectlet. This helps us work out which bits of the website are working well for freeglers, and which aren't. You can read their privacy policy [https://www.inspectlet.com/terms-of-service#privacy here], and opt out of this [[info@inspectlet.com|here]].

=====Got questions?=====
Privacy is a complicated and important area, which we take seriously. If you have questions or concerns, please contact us.

===Links===
*[[Spam]] - further explanation to counter accusations that we spam!
*[[Basic Information]]
*[[Admin]]

[[category:Admin]] [[category:Freegle Direct]]

Terms for Freegle Users

2022-05-10T15:20:02Z

Chota120: /* Inspectlet */

When the website was upgraded in 2016, a new set of 'Terms of Use' and related good practice guidelines for using Freegle Direct were introduced. The wording was discussed and agreed by poll on Development Group in August 2016. Since then, there have been a few tweaks as our technology has changed. The version below is the current one (1.7.21) on the website.

====Terms of Use====
We could give you a ten page long Terms of Use. Like you'd read that.

As far as we're concerned, it's simple:

*Use Freegle to pass on unwanted items direct to others.
*Everything must be free and legal.
*Be nice to other freeglers, and they'll be nice to you.
*We don't see or check items offered - see our disclaimer.
*Freegle communities may have additional rules. If you have questions, find your community from the Explore page and use the Contact button.
*Please keep yourself safe and watch out for scams.
*Objectionable content or behaviour will not be tolerated.
*If you see anything inappropriate, suspicious or just dodgy then please report it .
*You must be aged 13 or over, as there is user-generated content.
*We won’t sell your email address or personal data to anyone else - see privacy page.
*We will email you posts, replies, events, newsletters, etc. - control these in Settings.
*We will make your post public to publicise Freegle, but not your email address - see privacy page.

Got questions?

If you have questions, please contact us.

====Disclaimer====
Freegle puts people who have unwanted items in touch with people who want those items. Because of how it works, Freegle never sees or checks items and they may not be in working order. Posting an advert or responding to an advert does not guarantee you will be able to get rid of unwanted items or get the items you want. Any agreement you reach about any items will be between the person requesting or advertising items and you. It is your responsibility to ensure you are not breaking any laws in offering or getting goods through Freegle. When something can be reused for its original purpose, freegling it is fine (it's what we're for!) but if it would legally count as waste (e.g. a mixture of low economic value which would require sorting), you must not freegle it. If in doubt, check here.

====Safety====
Freeglers are lovely. But many of them will be people you've never met before. So please use common sense when posting to Freegle or collecting an item. For example:
*Don't post in public on Freegle telling people when you're going to be out.
*Most collections occur at home, but if you're worried about that, arrange to meet in a cafe or other public place.
*Please ensure your property is physically safe for people who collect from you, as we all have a duty of care towards others.

====Scams====
Regrettably, occasionally online scammers target Freegle groups, often by offering high-value items, and then asking you to pay for courier charges. We catch a lot of these, and you never see them, but sometimes they sneak through.

While some groups allow postage, you should never hand over money in advance. We don't recommend any specific courier (so if you see a message saying we do, it’s a scam).

If you are unlucky enough to be scammed, please report it to the Police, and to us.

====Privacy====
We won’t pass on your email address to anyone else, and other freeglers can't see it.

Other freeglers can see your name. If you don't want that, you can change it in Settings.

We try to protect you from spammers and fraudsters. Sometimes our volunteers may read what you write to check that it's not spam, phishing or fraud. If we happen to find something which is against Freegle rules, we may take further action.

If you put phone numbers, email addresses or postal addresses into your posts on Freegle, other people will be able to see them. If you're concerned about this, don't do it!

So that potential new users can see what is being offering on Freegle, we make some details of posts public, i.e. the item name, approximate location, the description and any photos. No personal details are made public - unless in this information.

=====Cookies=====
You'll have seen lots of irritating popups on websites about consent for cookies. We don't have one of those because we don't store any data for logged out visitors which would require that consent.

Here are some technical details on what happens when you're logged out.
*We store a session cookie. That's strictly necessary for the site to function, and does not require consent.
*We store some information in your browser's local storage, because of the way the site works. There's not much in it except if you're trying to reply to a post. That's like the "shopping cart" example in the Information Commissioner's advice and does not require consent.
*We use Google Analytics to collect traffic statistics. This is configured in a way that means it does not require consent We have a data processing agreement with Google, we have enabled IP anonymization/masking, disabled data sharing, and are not using any other google services in combination with Google Analytics.
*We use Google and Facebook's code to allow you to log in. They store a few third-party cookies, of their own, but before you've logged in they don't know who you are. If you are concerned about these, you can install a privacy blocker such as Ghostery and still use the site (but it helps if you donate).

Once you log in, you're giving us consent to do the following.
*We store more information in your local storage. Part of this is so that you don't need to log in as often, and the rest is to speed up the site (it's a cache).
*We show jobs ads from WhatJobs, both on the site and in emails. We'd prefer not to, but we don't raise enough from donations alone to keep going. We don't pass them any information at all unless you click on one of the job links, not even your IP address.

=====Sentry=====
When something goes wrong on the website, we log it to a third party site call Sentry. They help organise the logs and make it easier for us to identify and fix problems. This should not include any of your personal data. You can read their privacy policy [https://sentry.io/ here].

=====Inspectlet=====
On a small random fraction of sessions, we use Inspectlet. This helps us work out which bits of the website are working well for freeglers, and which aren't. You can read their privacy policy [https://www.inspectlet.com/terms-of-service#privacy here], and opt out of this here.

=====Got questions?=====
Privacy is a complicated and important area, which we take seriously. If you have questions or concerns, please contact us.

===Links===
*[[Spam]] - further explanation to counter accusations that we spam!
*[[Basic Information]]
*[[Admin]]

[[category:Admin]] [[category:Freegle Direct]]

Terms for Freegle Users

2022-05-10T15:16:54Z

Chota120:

When the website was upgraded in 2016, a new set of 'Terms of Use' and related good practice guidelines for using Freegle Direct were introduced. The wording was discussed and agreed by poll on Development Group in August 2016. Since then, there have been a few tweaks as our technology has changed. The version below is the current one (1.7.21) on the website.

====Terms of Use====
We could give you a ten page long Terms of Use. Like you'd read that.

As far as we're concerned, it's simple:

*Use Freegle to pass on unwanted items direct to others.
*Everything must be free and legal.
*Be nice to other freeglers, and they'll be nice to you.
*We don't see or check items offered - see our disclaimer.
*Freegle communities may have additional rules. If you have questions, find your community from the Explore page and use the Contact button.
*Please keep yourself safe and watch out for scams.
*Objectionable content or behaviour will not be tolerated.
*If you see anything inappropriate, suspicious or just dodgy then please report it .
*You must be aged 13 or over, as there is user-generated content.
*We won’t sell your email address or personal data to anyone else - see privacy page.
*We will email you posts, replies, events, newsletters, etc. - control these in Settings.
*We will make your post public to publicise Freegle, but not your email address - see privacy page.

Got questions?

If you have questions, please contact us.

====Disclaimer====
Freegle puts people who have unwanted items in touch with people who want those items. Because of how it works, Freegle never sees or checks items and they may not be in working order. Posting an advert or responding to an advert does not guarantee you will be able to get rid of unwanted items or get the items you want. Any agreement you reach about any items will be between the person requesting or advertising items and you. It is your responsibility to ensure you are not breaking any laws in offering or getting goods through Freegle. When something can be reused for its original purpose, freegling it is fine (it's what we're for!) but if it would legally count as waste (e.g. a mixture of low economic value which would require sorting), you must not freegle it. If in doubt, check here.

====Safety====
Freeglers are lovely. But many of them will be people you've never met before. So please use common sense when posting to Freegle or collecting an item. For example:
*Don't post in public on Freegle telling people when you're going to be out.
*Most collections occur at home, but if you're worried about that, arrange to meet in a cafe or other public place.
*Please ensure your property is physically safe for people who collect from you, as we all have a duty of care towards others.

====Scams====
Regrettably, occasionally online scammers target Freegle groups, often by offering high-value items, and then asking you to pay for courier charges. We catch a lot of these, and you never see them, but sometimes they sneak through.

While some groups allow postage, you should never hand over money in advance. We don't recommend any specific courier (so if you see a message saying we do, it’s a scam).

If you are unlucky enough to be scammed, please report it to the Police, and to us.

====Privacy====
We won’t pass on your email address to anyone else, and other freeglers can't see it.

Other freeglers can see your name. If you don't want that, you can change it in Settings.

We try to protect you from spammers and fraudsters. Sometimes our volunteers may read what you write to check that it's not spam, phishing or fraud. If we happen to find something which is against Freegle rules, we may take further action.

If you put phone numbers, email addresses or postal addresses into your posts on Freegle, other people will be able to see them. If you're concerned about this, don't do it!

So that potential new users can see what is being offering on Freegle, we make some details of posts public, i.e. the item name, approximate location, the description and any photos. No personal details are made public - unless in this information.

=====Cookies=====
You'll have seen lots of irritating popups on websites about consent for cookies. We don't have one of those because we don't store any data for logged out visitors which would require that consent.

Here are some technical details on what happens when you're logged out.
*We store a session cookie. That's strictly necessary for the site to function, and does not require consent.
*We store some information in your browser's local storage, because of the way the site works. There's not much in it except if you're trying to reply to a post. That's like the "shopping cart" example in the Information Commissioner's advice and does not require consent.
*We use Google Analytics to collect traffic statistics. This is configured in a way that means it does not require consent We have a data processing agreement with Google, we have enabled IP anonymization/masking, disabled data sharing, and are not using any other google services in combination with Google Analytics.
*We use Google and Facebook's code to allow you to log in. They store a few third-party cookies, of their own, but before you've logged in they don't know who you are. If you are concerned about these, you can install a privacy blocker such as Ghostery and still use the site (but it helps if you donate).

Once you log in, you're giving us consent to do the following.
*We store more information in your local storage. Part of this is so that you don't need to log in as often, and the rest is to speed up the site (it's a cache).
*We show jobs ads from WhatJobs, both on the site and in emails. We'd prefer not to, but we don't raise enough from donations alone to keep going. We don't pass them any information at all unless you click on one of the job links, not even your IP address.

=====Sentry=====
When something goes wrong on the website, we log it to a third party site call Sentry. They help organise the logs and make it easier for us to identify and fix problems. This should not include any of your personal data. You can read their privacy policy [https://sentry.io/ here].

=====Inspectlet=====
On a small random fraction of sessions, we use Inspectlet. This helps us work out which bits of the website are working well for freeglers, and which aren't. You can read their privacy policy here, and opt out of this here.

=====Got questions?=====
Privacy is a complicated and important area, which we take seriously. If you have questions or concerns, please contact us.

===Links===
*[[Spam]] - further explanation to counter accusations that we spam!
*[[Basic Information]]
*[[Admin]]

[[category:Admin]] [[category:Freegle Direct]]

Mod Training

2022-05-10T15:07:42Z

Chota120:

= Moderator Recruitment =
For information on recruitment, please see [[Group Volunteer Recruiting]]

=Sample letter explaining modding style once new mod has been recruited=

''Hi XXX,

This is great news. I have upgraded your membership status to moderator. Thank you and welcome to the moderating team.

Before we speak to go through the practical duties of a mod, this email is to outline the modding style that we try to employ on XXX-Freegle. It is not exhaustive, but should give you an idea of where we are ‘coming from’ and how you’ll be able to fit in.

*We try to use a gentle touch when moderating members
*We remain calm, respectful, reasonable and democratic with the members, as well as with our own and our neighbouring mod teams
*Although the group does have rules, we are flexible (where appropriate) for everything other than the basic premise that everything must be free and legal - common sense prevails
*We never take advantage of our position as a mod and never respond to posts before they appear on the list. We strongly discourage members from using a first come first serve basis for choosing recipients and we take members off moderation as soon as possible
*We discuss with our fellow mods as necessary before dealing with questionable posts or member queries – there is no urgency and it is always better to check than act in haste
*We try to show consistency between mods
*We are always respectful to members – if we receive inflammatory replies we cool off and talk to fellow mods before responding
*We are supportive of other local groups, networks and mod teams
*We remember that the group belongs to the local community and not the mod team
*We seek advice from the mod groups as necessary
*We refer confidential/sensitive difficulties that we are unable to resolve to the nationally elected Freegle Committee.

I hope this is helpful. Please do not hesitate to ask if I can clarify anything about the role for you. I'll call you later today to arrange a mutually convenient time for us to proceed.

With warmest wishes,

XXX Freegle Team

Contact number''

=Sample letter explaining preparation jobs prior to training=

''Hi XXX,

OK, before we meet up at XX PLACE on XX TIME/DAY, may I suggest 3 things for you to do first:

Please could you check that you are very familiar with the XXX Freegle group rules and other group admin material here:

<Include link to local group rules and files>

1: Please could you take a really good look around XXX Freegle group with the additional features that you can see as a mod.

2: Please explore everything, including the pending boxes, but hold off actually doing anything at all as yet. I suggest that we schedule an hour one evening in a couple of days time to do some actual modding together on the phone or in person – it is much easier to explain the role this way than by email.

3: Finally, please join us and say hi on our local moderators’ group. I have sent you an invitation. We are a friendly bunch and delighted you can join us. Reading back through the messages there will give you a good idea of what we do, as everything is archived there.

The role will become clear after a very short time. It is really worth investing the time initially to learn the role, and you’ll be able to moderate much faster and more confidently. Importantly, this preparation will enable you to really enjoy modding.

4. It will be for you to let me know when you feel ready to go through some modding on the phone or in person. Ideally we’ll need a day's notice; we can get the other mods to leave the pending messages alone for 6-8 hours for us to work on together. In the meantime, please contact me by email, phone or text with any questions.

One final thing to say...there is no such thing as a silly question, please feel comfortable asking anything at all, and asking for clarification as many times as necessary if I have not explained it coherently.

Welcome, and enjoy.

With warmest wishes,

XXX Freegle Team

Contact number
''

=Ways to communicate the training to the new mod=

* Have a face-to-face meeting, get to know each other
* Spend time on the phone with a new mod, both of you looking at pending messages and talk through what to do with the messages. This could also be done by visiting your new mod at home, or meeting up somewhere public with a laptop and wi-fi. This can give more advice, discussion and instant feedback than a training group
* Consider communicating with each other via instant messaging, such as with Yahoo, Gmail or Skype to talk through pending messages. This can be useful as the mod can look back at the message archive if they forget something
* Try to have an established mod available for contact by email or phone/text or IM
* Make contact with the new mod at least once a day until they find their feet

=Try to ensure clarity and consistency for mods=

* Figure out what your policies are* and make sure any new mods know what they are (it's also helpful to include them in your members handbook so all members and mods can refer to this) *ie: phone numbers, pets, xposting etc (link to advice doc)
* Help group consistency by providing them with template rejection emails

=Tips for new mods=

*It's not too hard
*It's not the end of the world if you make mistakes
*How to moderate pending messages using Modtools
*The most common posting errors
*Don't get carried away and start rejecting lots of things
*Remember that some people are much ruder by email than they are in person, so not to take it personally.
*Initially, leave all queries and difficult members to established moderators, but later have a go, and copy in the –owner, training group or moderators group.

=Suggested training stages=

Take your time and pace the training according to the individual. Allow the new mod to say when they are ready to move on to the next stage.

'''Stage 1'''
Suggestions for practical modding to be explained on the first session – ideally on the phone or in person after the pending box has been left to accumulate for 6-8 hours:

* Approving new members if group settings requires approval
* Identifying & approving an acceptable pending message
* How to return a message to its sender using a template rejection message
* When to edit a member’s post and what is not acceptable (e.g. correction of grammar etc)
* Which posts need to be be referred to the Chitchat group
* Ensuring that the mod is aware to refer non-local members to their nearest group where necessary to try on their most local group(s) at least 24 hours before trying this one. Explain that this practice is to show support to neighbouring groups, especially ones trying to establish themselves. This establishes expectations of a non-territorial/competitive attitude and strengthens relationships between groups
*Ensure the volunteer is aware of the document [Our Aims] and that they will be required to agree to it when first joining Modtools

'''Stage 2'''
Suggested material to cover for Stage 2 – ideally on the phone or in person after an adequate amount of time practicing the skills learned in Stage 1:

* Assessing their retention and understanding of Stage 1 learning
* Responding to any queries which have arisen as a result of Stage 1 practice

Then covering:

* Checking that non moderated posts are within the rules and what to do if they aren’t
* Changing a member to group settings & explaining why never to use the unmoderated setting
* Putting members back on moderatation – when and how
* Reminding to ask mod team as often as necessary

'''Stage 3'''

* Explaining anything else that comes up and going over anything previously covered as necessary
* Responding to –owner emails
* Group set-up/settings - what they are and why, e.g. New Members Moderated, group archive on view etc [need a link to recommended group set up with rationale here]
* Review of progress so far from both sides

=Joining wider mod groups=

=Sample letter suggesting new mod joins mods' groups=

''Hi XXX,

In order to help you consolidate your training please join our regional and national moderators’ groups. You will be able to ask advice of fellow mods, search for answers to questions and generally learn the ropes more thoroughly:

*Freegle Central – for group volunteers throughout the UK: http://freegle.it/Central
(I have asked the owners to send you an invitation. This group generates a LOT of mail so you may wish to read online or get a digest)

I have enjoyed our training and hope that you feel comfortable asking me or any of our mod team anything at all, and asking for clarification as many times as necessary. We were all new not so very long ago.

With warmest wishes,

XXX Freegle Team
XXX contact email address
contact number''

=Stage 4=

* Discuss individual future training requirements, agree a plan and a timescale for review

= Additional resources =

*It can be easier to train a mod on a larger, busier group than on a smaller group. Consider buddying up with larger neighbouring groups who could help to train mods from smaller groups
*Consider using a training group to post sample messages for a new mod to moderate, these should include messages that should be edited or rejected. Once confidence is gained the training group can be used for asking questions. This can also be done through the moderators group. The new mod can say when they feel confident enough to move to the “real” group. A training group can also be used to train a new mod in using the other functions of Modtools, home page editing and so-on.
*Give link to the Freegle Wiki - but reassure them that they don't have to read it all at once!
*invite to join regional mods group and central - perhaps not immediately, but once the mod has had some initial training and is still enthused. This reduces the sense of being overwhelmed and also helps to reduce the numbers of inactive members in these groups
*In some areas several groups train moderators together, perhaps with one mod training all new ones.
*The national Mentors Group are very happy to help with recruiting and training new moderators - just ask! (email mentors@ilovefreegle.org)
*You or your new moderator can join one or more [[Central Groups]] where you can access help.

=Sample demotion letter to unsuitable mod=

CC to:

* Group owner address
* Local modlist address
* Regional modsquad owner address
* Freegle Central owner address

Subject: Mod ---> member

''Hi XXX,

As I haven't heard from you on email or IM I have reverted your membership status back to member. This will mean that you'll need to unsubscribe from any mod group that you are in please.

Sorry it hasn't worked out, but thank you for your interest in Freegle. Your group membership will continue to operate exactly the same as before of course.

With warmest wishes,

XXX Mod Team

XXX Freegle Team

''

=Links:=

*[[ModTools]]
*[[Recruiting, Training and Retaining]]
*[[New Group Owner Training Step 1]]
*[https://wiki.ilovefreegle.org/images/Training_manual_for_modtools_2020.pdf Mentors' Training Manual for Modtools] which can be used with cribsheets below
* 3 cribsheets used by Vee Martin, Mentor [[ModTools Functions]], [[Moderating a Post]] and [[Problematic Posts]]
*[[Admin]]
[[Category:Recruit/Train/Retain]]

Mod Training

2022-05-10T15:00:24Z

Chota120:

= Moderator Recruitment =
For information on recruitment, please see [[Group Volunteer Recruiting]]

=Sample letter explaining modding style once new mod has been recruited=

''Hi XXX,

This is great news. I have upgraded your membership status to moderator. Thank you and welcome to the moderating team.

Before we speak to go through the practical duties of a mod, this email is to outline the modding style that we try to employ on XXX-Freegle. It is not exhaustive, but should give you an idea of where we are ‘coming from’ and how you’ll be able to fit in.

*We try to use a gentle touch when moderating members
*We remain calm, respectful, reasonable and democratic with the members, as well as with our own and our neighbouring mod teams
*Although the group does have rules, we are flexible (where appropriate) for everything other than the basic premise that everything must be free and legal - common sense prevails
*We never take advantage of our position as a mod and never respond to posts before they appear on the list. We strongly discourage members from using a first come first serve basis for choosing recipients and we take members off moderation as soon as possible
*We discuss with our fellow mods as necessary before dealing with questionable posts or member queries – there is no urgency and it is always better to check than act in haste
*We try to show consistency between mods
*We are always respectful to members – if we receive inflammatory replies we cool off and talk to fellow mods before responding
*We are supportive of other local groups, networks and mod teams
*We remember that the group belongs to the local community and not the mod team
*We seek advice from the mod groups as necessary
*We refer confidential/sensitive difficulties that we are unable to resolve to the nationally elected Freegle Committee.

I hope this is helpful. Please do not hesitate to ask if I can clarify anything about the role for you. I'll call you later today to arrange a mutually convenient time for us to proceed.

With warmest wishes,

XXX Freegle Team

Contact number''

=Sample letter explaining preparation jobs prior to training=

''Hi XXX,

OK, before we meet up at XX PLACE on XX TIME/DAY, may I suggest 3 things for you to do first:

Please could you check that you are very familiar with the XXX Freegle group rules and other group admin material here:

<Include link to local group rules and files>

1: Please could you take a really good look around XXX Freegle group with the additional features that you can see as a mod.

2: Please explore everything, including the pending boxes, but hold off actually doing anything at all as yet. I suggest that we schedule an hour one evening in a couple of days time to do some actual modding together on the phone or in person – it is much easier to explain the role this way than by email.

3: Finally, please join us and say hi on our local moderators’ group. I have sent you an invitation. We are a friendly bunch and delighted you can join us. Reading back through the messages there will give you a good idea of what we do, as everything is archived there.

The role will become clear after a very short time. It is really worth investing the time initially to learn the role, and you’ll be able to moderate much faster and more confidently. Importantly, this preparation will enable you to really enjoy modding.

4. It will be for you to let me know when you feel ready to go through some modding on the phone or in person. Ideally we’ll need a day's notice; we can get the other mods to leave the pending messages alone for 6-8 hours for us to work on together. In the meantime, please contact me by email, phone or text with any questions.

One final thing to say...there is no such thing as a silly question, please feel comfortable asking anything at all, and asking for clarification as many times as necessary if I have not explained it coherently.

Welcome, and enjoy.

With warmest wishes,

XXX Freegle Team

Contact number
''

=Ways to communicate the training to the new mod=

* Have a face-to-face meeting, get to know each other
* Spend time on the phone with a new mod, both of you looking at pending messages and talk through what to do with the messages. This could also be done by visiting your new mod at home, or meeting up somewhere public with a laptop and wi-fi. This can give more advice, discussion and instant feedback than a training group
* Consider communicating with each other via instant messaging, such as with Yahoo, Gmail or Skype to talk through pending messages. This can be useful as the mod can look back at the message archive if they forget something
* Try to have an established mod available for contact by email or phone/text or IM
* Make contact with the new mod at least once a day until they find their feet

=Try to ensure clarity and consistency for mods=

* Figure out what your policies are* and make sure any new mods know what they are (it's also helpful to include them in your members handbook so all members and mods can refer to this) *ie: phone numbers, pets, xposting etc (link to advice doc)
* Help group consistency by providing them with template rejection emails

=Tips for new mods=

*It's not too hard
*It's not the end of the world if you make mistakes
*How to moderate pending messages using Modtools
*The most common posting errors
*Don't get carried away and start rejecting lots of things
*Remember that some people are much ruder by email than they are in person, so not to take it personally.
*Initially, leave all queries and difficult members to established moderators, but later have a go, and copy in the –owner, training group or moderators group.

=Suggested training stages=

Take your time and pace the training according to the individual. Allow the new mod to say when they are ready to move on to the next stage.

'''Stage 1'''
Suggestions for practical modding to be explained on the first session – ideally on the phone or in person after the pending box has been left to accumulate for 6-8 hours:

* Approving new members if group settings requires approval
* Identifying & approving an acceptable pending message
* How to return a message to its sender using a template rejection message
* When to edit a member’s post and what is not acceptable (e.g. correction of grammar etc)
* Which posts need to be be referred to the Chitchat group
* Ensuring that the mod is aware to refer non-local members to their nearest group where necessary to try on their most local group(s) at least 24 hours before trying this one. Explain that this practice is to show support to neighbouring groups, especially ones trying to establish themselves. This establishes expectations of a non-territorial/competitive attitude and strengthens relationships between groups
*Ensure the volunteer is aware of the document [Our Aims] and that they will be required to agree to it when first joining Modtools

'''Stage 2'''
Suggested material to cover for Stage 2 – ideally on the phone or in person after an adequate amount of time practicing the skills learned in Stage 1:

* Assessing their retention and understanding of Stage 1 learning
* Responding to any queries which have arisen as a result of Stage 1 practice

Then covering:

* Checking that non moderated posts are within the rules and what to do if they aren’t
* Changing a member to group settings & explaining why never to use the unmoderated setting
* Putting members back on moderated – when and how
* Reminding to ask mod team as often as necessary

'''Stage 3'''

* Explaining anything else that comes up and going over anything previously covered as necessary
* Responding to –owner emails
* Group set-up/settings - what they are and why, e.g. New Members Moderated, group archive on view etc [need a link to recommended group set up with rationale here]
* Review of progress so far from both sides

=Joining wider mod groups=

=Sample letter suggesting new mod joins mods' groups=

''Hi XXX,

In order to helyou consolidate your training please join our regional and national moderators’ groups. You will be able to ask advice of fellow mods, search for answers to questions and generally learn the ropes more thoroughly:

*Freegle Central – for group volunteers throughout the UK: http://freegle.it/Central
(I have asked the owners to send you an invitation. This group generates a LOT of mail so you may wish to read online or get a digest)

I have enjoyed our training and hope that you feel comfortable asking me or any of our mod team anything at all, and asking for clarification as many times as necessary. We were all new not so very long ago.

With warmest wishes,

XXX Freegle Team
XXX contact email address
contact number''

=Stage 4=

* Discuss individual future training requirements, agree a plan and a timescale for review

= Additional resources =

*It can be easier to train a mod on a larger, busier group than on a smaller group. Consider buddying up with larger neighbouring groups who could help to train mods from smaller groups
*Consider using a training group to post sample messages for a new mod to moderate, these should include messages that should be edited or rejected. Once confidence is gained the training group can be used for asking questions. This can also be done through the moderators group. The new mod can say when they feel confident enough to move to the “real” group. A training group can also be used to train a new mod in using the other functions of Modtools, home page editing and so-on.
*Give link to the Freegle Wiki - but reassure them that they don't have to read it all at once!
*invite to join regional mods group and central - perhaps not immediately, but once the mod has had some initial training and is still enthused. This reduces the sense of being overwhelmed and also helps to reduce the numbers of inactive members in these groups
*In some areas several groups train moderators together, perhaps with one mod training all new ones.
*The national Mentors Group are very happy to help with recruiting and training new moderators - just ask! (email mentors@ilovefreegle.org)
*You or you new moderator can join one or more [[Central Groups]] where you can access help.

=Sample demotion letter to unsuitable mod=

CC to:

* Group owner address
* Local modlist address
* Regional modsquad owner address
* Freegle Central owner address

Subject: Mod ---> member

''Hi XXX,

As I haven't heard from you on email or IM I have reverted your membership status back to member. This will mean that you'll need to unsubscribe from any mod group that you are in please.

Sorry it hasn't worked out, but thank you for your interest in Freegle. Your group membership will continue to operate exactly the same as before of course.

With warmest wishes,

XXX Mod Team

XXX Freegle Team

''

=Links:=

*[[ModTools]]
*[[Recruiting, Training and Retaining]]
*[[New Group Owner Training Step 1]]
*[https://wiki.ilovefreegle.org/images/Training_manual_for_modtools_2020.pdf Mentors' Training Manual for Modtools] which can be used with cribsheets below
* 3 cribsheets used by Vee Martin, Mentor [[ModTools Functions]], [[Moderating a Post]] and [[Problematic Posts]]
*[[Admin]]
[[Category:Recruit/Train/Retain]]

Mod Training

2022-05-10T14:57:11Z

Chota120:

= Moderator Recruitment =
For information on recruitment, please see [[Group Volunteer Recruiting]]

=Sample letter explaining modding style once new mod has been recruited=

''Hi XXX,

This is great news. I have upgraded your membership status to moderator. Thank you and welcome to the moderating team.

Before we speak to go through the practical duties of a mod, this email is to outline the modding style that we try to employ on XXX-Freegle. It is not exhaustive, but should give you an idea of where we are ‘coming from’ and how you’ll be able to fit in.

*We try to use a gentle touch when moderating members
*We remain calm, respectful, reasonable and democratic with the members, as well as with our own and our neighbouring mod teams
*Although the group does have rules, we are flexible (where appropriate) for everything other than the basic premise that everything must be free and legal - common sense prevails
*We never take advantage of our position as a mod and never respond to posts before they appear on the list. We strongly discourage members from using a first come first serve basis for choosing recipients and we take members off moderation as soon as possible
*We discuss with our fellow mods as necessary before dealing with questionable posts or member queries – there is no urgency and it is always better to check than act in haste
*We try to show consistency between mods
*We are always respectful to members – if we receive inflammatory replies we cool off and talk to fellow mods before responding
*We are supportive of other local groups, networks and mod teams
*We remember that the group belongs to the local community and not the mod team
*We seek advice from the mod groups as necessary
*We refer confidential/sensitive difficulties that we are unable to resolve to the nationally elected Freegle Committee.

I hope this is helpful. Please do not hesitate to ask if I can clarify anything about the role for you. I'll call you later today to arrange a mutually convenient time for us to proceed.

With warmest wishes,

XXX Freegle Team

Contact number''

=Sample letter explaining preparation jobs prior to training=

''Hi XXX,

OK, before we meet up at XX PLACE on XX TIME/DAY, may I suggest 3 things for you to do first:

Please could you check that you are very familiar with the XXX Freegle group rules and other group admin material here:

<Include link to local group rules and files>

1: Please could you take a really good look around XXX Freegle group with the additional features that you can see as a mod.

2: Please explore everything, including the pending boxes, but hold off actually doing anything at all as yet. I suggest that we schedule an hour one evening in a couple of days time to do some actual modding together on the phone or in person – it is much easier to explain the role this way than by email.

3: Finally, please join us and say hi on our local moderators’ group. I have sent you an invitation. We are a friendly bunch and delighted you can join us. Reading back through the messages there will give you a good idea of what we do, as everything is archived there.

The role will become clear after a very short time. It is really worth investing the time initially to learn the role, and you’ll be able to moderate much faster and more confidently. Importantly, this preparation will enable you to really enjoy modding.

4. It will be for you to let me know when you feel ready to go through some modding on the phone or in person. Ideally we’ll need a day's notice; we can get the other mods to leave the pending messages alone for 6-8 hours for us to work on together. In the meantime, please contact me by email, phone or text with any questions.

One final thing to say...there is no such thing as a silly question, please feel comfortable asking anything at all, and asking for clarification as many times as necessary if I have not explained it coherently.

Welcome, and enjoy.

With warmest wishes,

XXX Freegle Team

Contact number
''

=Ways to communicate the training to the new mod=

* Have a face-to-face meeting, get to know each other
* Spend time on the phone with a new mod, both of you looking at pending messages and talk through what to do with the messages. This could also be done by visiting your new mod at home, or meeting up somewhere public with a laptop and wi-fi. This can give more advice, discussion and instant feedback than a training group
* Consider communicating with each other via instant messaging, such as with Yahoo, Gmail or Skype to talk through pending messages. This can be useful as the mod can look back the message archive if they forget something
* Try to have an established mod available for contact by email or phone/text or IM
* Make contact with the new mod at least once a day until they find their feet

=Try to ensure clarity and consistency for mods=

* Figure out what your policies are* and make sure any new mods know what they are (it's also helpful to include them in your members handbook so all members and mods can refer to this) *ie: phone numbers, pets, xposting etc (link to advice doc)
* Help group consistency by providing them with template rejection emails

=Tips for new mods=

*It's not too hard
*It's not the end of the world if you make mistakes
*How to moderate pending messages using Modtools
*The most common posting errors
*Don't get carried away and start rejecting lots of things
*Remember that some people are much ruder by email than they are in person, so not to take it personally.
*Initially, leave all queries and difficult members to established moderators, but later have a go, and copy in the –owner, training group or moderators group.

=Suggested training stages=

Take your time and pace the training according to the individual. Allow the new mod to say when they are ready to move on to the next stage.

'''Stage 1'''
Suggestions for practical modding to be explained on the first session – ideally on the phone or in person after the pending box has been left to accumulate for 6-8 hours:

* Approving new members if group settings requires approval
* Identifying & approving an acceptable pending message
* How to return a message to its sender using a template rejection message
* When to edit a member’s post and what is not acceptable (e.g. correction of grammar etc)
* Which posts need to be be referred to the Chitchat group
* Ensuring that the mod is aware to refer non-local members to their nearest group where necessary to try on their most local group(s) at least 24 hours before trying this one. Explain that this practice is to show support to neighbouring groups, especially ones trying to establish themselves. This establishes expectations of a non-territorial/competitive attitude and strengthens relationships between groups
*Ensure the volunteer is aware of the document [Our Aims] and that they will be required to agree to it when first joining Modtools

'''Stage 2'''
Suggested material to cover for Stage 2 – ideally on the phone or in person after an adequate amount of time practicing the skills learned in Stage 1:

* Assessing their retention and understanding of Stage 1 learning
* Responding to any queries which have arisen as a result of Stage 1 practice

Then covering:

* Checking that non moderated posts are within the rules and what to do if they aren’t
* Changing a member to group settings & explaining why never to use the unmoderated setting
* Putting members back on moderated – when and how
* Reminding to ask mod team as often as necessary

'''Stage 3'''

* Explaining anything else that comes up and going over anything previously covered as necessary
* Responding to –owner emails
* Group set-up/settings - what they are and why, e.g. New Members Moderated, group archive on view etc [need a link to recommended group set up with rationale here]
* Review of progress so far from both sides

=Joining wider mod groups=

=Sample letter suggesting new mod joins mods' groups=

''Hi XXX,

In order to helyou consolidate your training please join our regional and national moderators’ groups. You will be able to ask advice of fellow mods, search for answers to questions and generally learn the ropes more thoroughly:

*Freegle Central – for group volunteers throughout the UK: http://freegle.it/Central
(I have asked the owners to send you an invitation. This group generates a LOT of mail so you may wish to read online or get a digest)

I have enjoyed our training and hope that you feel comfortable asking me or any of our mod team anything at all, and asking for clarification as many times as necessary. We were all new not so very long ago.

With warmest wishes,

XXX Freegle Team
XXX contact email address
contact number''

=Stage 4=

* Discuss individual future training requirements, agree a plan and a timescale for review

= Additional resources =

*It can be easier to train a mod on a larger, busier group than on a smaller group. Consider buddying up with larger neighbouring groups who could help to train mods from smaller groups
*Consider using a training group to post sample messages for a new mod to moderate, these should include messages that should be edited or rejected. Once confidence is gained the training group can be used for asking questions. This can also be done through the moderators group. The new mod can say when they feel confident enough to move to the “real” group. A training group can also be used to train a new mod in using the other functions of Modtools, home page editing and so-on.
*Give link to the Freegle Wiki - but reassure them that they don't have to read it all at once!
*invite to join regional mods group and central - perhaps not immediately, but once the mod has had some initial training and is still enthused. This reduces the sense of being overwhelmed and also helps to reduce the numbers of inactive members in these groups
*In some areas several groups train moderators together, perhaps with one mod training all new ones.
*The national Mentors Group are very happy to help with recruiting and training new moderators - just ask! (email mentors@ilovefreegle.org)
*You or you new moderator can join one or more [[Central Groups]] where you can access help.

=Sample demotion letter to unsuitable mod=

CC to:

* Group owner address
* Local modlist address
* Regional modsquad owner address
* Freegle Central owner address

Subject: Mod ---> member

''Hi XXX,

As I haven't heard from you on email or IM I have reverted your membership status back to member. This will mean that you'll need to unsubscribe from any mod group that you are in please.

Sorry it hasn't worked out, but thank you for your interest in Freegle. Your group membership will continue to operate exactly the same as before of course.

With warmest wishes,

XXX Mod Team

XXX Freegle Team

''

=Links:=

*[[ModTools]]
*[[Recruiting, Training and Retaining]]
*[[New Group Owner Training Step 1]]
*[https://wiki.ilovefreegle.org/images/Training_manual_for_modtools_2020.pdf Mentors' Training Manual for Modtools] which can be used with cribsheets below
* 3 cribsheets used by Vee Martin, Mentor [[ModTools Functions]], [[Moderating a Post]] and [[Problematic Posts]]
*[[Admin]]
[[Category:Recruit/Train/Retain]]

Emergency Response and Urgent Appeals - Group Response

2022-05-10T14:41:22Z

Chota120:

From time to time there will be disasters or emergencies where people are in need of help with goods and information. Local communities may wish to get involved, especially if it is in or near to the community they serve.

We have discussed a national strategy on this, (see [[Emergency Response and Urgent Appeals]]), which sets out what Freegle's position is on this. From previous experience, we would recommend local communities to bear in mind the following:

*Make sure that any messages you send will positively contribute and not add to the work of other organisations on the ground.
*Don't get personally involved unless you know the people or neighbourhood affected.
*Be careful that you deal with known people and organisations and not with well meaning, but unaccountable, individuals.
*For major disasters or emergencies, Central will be kept informed of any national Freegle responses or messages.
*Please let Central or support@ilovefreegle.org know if you and your community are involved or responding to an emergency.
*Check your Freegle Direct newsfeed and social media for any comments from your members - maintain calm, don't speculate and only give out information you know is accurate.
*Ask for help from support@ilovefreegle.org if you are uncertain what to do.
*If you are personally involved in an emergency or disaster, please ask for help from mentors@ilovefreegle.org, who will be able to help moderate your community if you are absent or overwhelmed, or offer any other type of support that you may need.

Links:
*[[Emergency Response and Urgent Appeals]]

[[category:Emergencies]]

Sample message: Copyright

2022-01-24T16:51:19Z

Chota120:

These are sample messages you could use to send to a member for offers of computer software, DVDs, CDs etc:

'''Default message used by Caretakers''':

Dear Freegle Member,

Please be aware that one of the basic requirements of Freegle is that items offered or requested must be legal. This includes copyright considerations on items such as computer software, music and films/TV programmes.

Please respect this rule, as it would be a serious threat to the future of Freegle if it became a forum for copyright theft.

Thanks for your understanding and co-operation in this matter

Kind Regards 
$myname 
$groupname Volunteer 
$owneremail

or..............................

Dear Freegle member

Thank you for your post, offering or wanting copied material. We need to be sure that it does not infringe copyright law.

Software, videos, DVDs, music CDs, cassettes and books offered on Freegle should be original.

In particular, software must not be a burned copy. It must have the serial number with it and have been removed from its original computer system. In the case of an operating system, it should also have the Certificate of Authenticity (COA) with it.

Kind regards 
$myname 
$groupname

or.....................................

Dear Member

I am sorry to return your message.

Software offered or requested must be original (not a burned copy) and have the serial number with it, and you must state that it has been removed from your computer system. (In the case of an operating system, it should also have the Certificate of Authenticity <COA> with it.)

Books and other copyrighted works must be originals and not copies. This includes DVD's and music CD's.

These are not just the groups policies, this is the law. I hope you understand therefore why your message has not been approved.

Kind regards 
$myname 
$groupname

Back to [[Sample Messages]] and [[Copyright Issues]]

[[category:Sample Messages]]

Insurance

2022-01-09T22:23:43Z

Chota120: /* Getting covered by Insurance */

Freegle centrally purchases an Employers and Public Liability Insurance (PLI) policy to cover Volunteers when they are engaged in Freegle activities. Currently this is not in force as Coronavirus has stopped all give and take and other community events.

===Events===

When you hold an event to promote your community, you could be covered by Freegle's PLI policy as long as you provide some basic information and follow some guidelines.

===Getting covered by Insurance===

Please don't assume that everything you are doing as a volunteer is covered by the Central insurance policy. Of course, in the average day of running a community there is very little risk of an insurance claim by or against you. But when you run an event or deal with things face to face the risks are increased. To get cover, you will need to email insurance@ilovefreegle.org . You will need to give at least 7 days notice of the event so that there is time to complete the process, but sooner than that would be even better!

The basic procedure is:
* Community/Volunteer who wants PLI for an event emails insurance@ilovefreegle.org to say so.
* insurance@ilovefreegle.org asks for completion of an information form [https://docs.google.com/spreadsheet/viewform?formkey=dHBvRl9oemlMTGNyUTJkODViZlo5blE6MQ#gid=0] and risk assessment form [https://docs.google.com/spreadsheet/ccc?key=0AhDLE82mEn2jdFB5NzBPQ2lNeXk4XzdZT0o1bVlrSFE#gid=1]
* Once the form and assessment are submitted insurance@ilovefreegle.org sends a copy of the insurance certificate and policy to community/volunteer confirming that xxx event has been noted for the purposes of the policy and encourages use of spreadsheet for organising their event [https://docs.google.com/spreadsheet/ccc?key=0Aotr19dmAnNddFZOaFN3V21TM2hwS2dhZllocldqekE#gid=0]
* Once the event is over, feedback should be given to insurance@ilovefreegle.org

If this process is not carried out, there is no guarantee of the insurance cover being applicable to your event.

===Policy Summary===

Policy No: NS1500282 
Insured: Freegle UK and Freegle Ltd 
Period of Insurance: 1st October 2019 to 30th September 2020 inclusive 
Insurance broker: Naturesave Insurance [http://www.naturesave.co.uk/] 
Insurer: Catlin UK Limited 
Policy Name: Commercial Combined Insurance

COVER : Section G - Employers, Public and Products Liability

Summary of cover: 
Sub-Section 1 – Employers Liability - Included
*GBP 10,000,000 any one occurrence but
*GBP 5,000,000 any one occurrence in respect of injury occurring offshore

Sub Section 2 - Public Liability - Included
*GBP 2,000,000 any one occurrence or series of occurrences arising from any one event and unlimited in the aggregate in the Period of Insurance
*Excess - The Insured shall bear the following amount of each and every claim in respect Property Damage : Sub Section 2 - GBP 250 each and every loss in respect of third party property damage

Sub Section 3 - Products Liability - Not Included

===Policy Details===

For the small print, please see [[Insurance Policy]].

===Excesses===

Please be aware that for any claims under this policy, Freegle UK or Freegle Ltd will not cover any excesses that apply. If a claim is made the excesses are the responsibility of the Volunteer(s) who are party to the claim.

===Storage of Information===

The information given as part of the procedure for getting cover will be kept and accessed only by the mailbox insurance@ilovefreegle.org

===INSURANCE COORDINATOR REMIT===

* monitor the insurance@ mailbox and ensure all queries are answered promptly
* deal with requests for PLI insurance cover from volunteers, ensuring all the procedures and paperwork required are completed
* keep the insurance information on the wiki up to date
* collate annual statistics so that Freegle has an overview of commitments against the policy in the past year
* reporting to the [[Health and Safety Officer]]

The current insurance coordinator is Ray Owen.

Back to [[Events]]
[[category:Policies, Procedures, Remits]]

Insurance

2022-01-09T22:22:47Z

Chota120: /* INSURANCE COORDINATOR REMIT */

Freegle centrally purchases an Employers and Public Liability Insurance (PLI) policy to cover Volunteers when they are engaged in Freegle activities. Currently this is not in force as Coronavirus has stopped all give and take and other community events.

===Events===

When you hold an event to promote your community, you could be covered by Freegle's PLI policy as long as you provide some basic information and follow some guidelines.

===Getting covered by Insurance===

Please don't assume that everything you are doing as a volunteer is covered by the Central insurance policy. Of course, in the average day of running a community there is very little risk of an insurance claim by or against you. But when you run an event or deal with things face to face the risks are increased. To get cover, you will need to email insurance@ilovefreegle.org . You will need to give at least 7 days notice of the event so that there is time to complete the process, but sooner than that would be even better!

The basic procedure is:
* ommunity/Volunteer who wants PLI for an event emails insurance@ilovefreegle.org to say so.
* insurance@ilovefreegle.org asks for completion of an information form [https://docs.google.com/spreadsheet/viewform?formkey=dHBvRl9oemlMTGNyUTJkODViZlo5blE6MQ#gid=0] and risk assessment form [https://docs.google.com/spreadsheet/ccc?key=0AhDLE82mEn2jdFB5NzBPQ2lNeXk4XzdZT0o1bVlrSFE#gid=1]
* Once the form and assessment are submitted insurance@ilovefreegle.org sends a copy of the insurance certificate and policy to community/volunteer confirming that xxx event has been noted for the purposes of the policy and encourages use of spreadsheet for organising their event [https://docs.google.com/spreadsheet/ccc?key=0Aotr19dmAnNddFZOaFN3V21TM2hwS2dhZllocldqekE#gid=0]
* Once the event is over, feedback should be given to insurance@ilovefreegle.org

If this process is not carried out, there is no guarantee of the insurance cover being applicable to your event.

===Policy Summary===

Policy No: NS1500282 
Insured: Freegle UK and Freegle Ltd 
Period of Insurance: 1st October 2019 to 30th September 2020 inclusive 
Insurance broker: Naturesave Insurance [http://www.naturesave.co.uk/] 
Insurer: Catlin UK Limited 
Policy Name: Commercial Combined Insurance

COVER : Section G - Employers, Public and Products Liability

Summary of cover: 
Sub-Section 1 – Employers Liability - Included
*GBP 10,000,000 any one occurrence but
*GBP 5,000,000 any one occurrence in respect of injury occurring offshore

Sub Section 2 - Public Liability - Included
*GBP 2,000,000 any one occurrence or series of occurrences arising from any one event and unlimited in the aggregate in the Period of Insurance
*Excess - The Insured shall bear the following amount of each and every claim in respect Property Damage : Sub Section 2 - GBP 250 each and every loss in respect of third party property damage

Sub Section 3 - Products Liability - Not Included

===Policy Details===

For the small print, please see [[Insurance Policy]].

===Excesses===

Please be aware that for any claims under this policy, Freegle UK or Freegle Ltd will not cover any excesses that apply. If a claim is made the excesses are the responsibility of the Volunteer(s) who are party to the claim.

===Storage of Information===

The information given as part of the procedure for getting cover will be kept and accessed only by the mailbox insurance@ilovefreegle.org

===INSURANCE COORDINATOR REMIT===

* monitor the insurance@ mailbox and ensure all queries are answered promptly
* deal with requests for PLI insurance cover from volunteers, ensuring all the procedures and paperwork required are completed
* keep the insurance information on the wiki up to date
* collate annual statistics so that Freegle has an overview of commitments against the policy in the past year
* reporting to the [[Health and Safety Officer]]

The current insurance coordinator is Ray Owen.

Back to [[Events]]
[[category:Policies, Procedures, Remits]]

Sample message: Vouchers

2021-11-06T22:45:09Z

Chota120:

This is a sample message you might wish to use on your Community, (although a lot of Communities do allow offers of vouchers and tickets on the Community as a community service).

Hi there

Please do not request or offer vouchers on this community.

Our aim is to keep stuff out of landfill and everything offered should be free and without strings. Vouchers usually require spending of money to redeem them and are often for consumer items.

Because we can appreciate your desire to save money or help a good cause, we do have a chitchat section on the website where posts of this type can go. You can access that at https://www.ilovefreegle.org/chitchat

All members of $ Freegle are welcome to use chitchat. Please use it for vouchers and other items which you feel do not help reduce the stuff going into landfill but would be of help in your area.

Regards

Moderator

Back to [[Sample Messages]] or [[Admin]]

[[Category:Sample_Messages]]

Insurance

2019-12-20T16:35:58Z

Chota120: /* Policy Summary */

Freegle centrally has purchased an Employers and Public Liability Insurance (PLI) policy to cover Volunteers when they are engaged in Freegle activities.

===Events===

When you hold an event to promote your group, you could be covered by Freegle's PLI policy as long as you provide some basic information and follow some guidelines.

===Getting covered by Insurance===

Please don't assume that everything you are doing as a volunteer is covered by the Central insurance policy. Of course, in the average day of running a group there is very little risk of an insurance claim by or against you. But when you run an event or deal with things face to face the risks are increased. To get cover, you will need to email insurance@ilovefreegle.org . You will need to give at least 7 days notice of the event so that there is time to complete the process, but sooner than that would be even better!

The basic procedure is:
* Group/Volunteer who wants PLI for an event emails insurance@ilovefreegle.org to say so.
* insurance@ilovefreegle.org asks for completion of an information form [https://docs.google.com/spreadsheet/viewform?formkey=dHBvRl9oemlMTGNyUTJkODViZlo5blE6MQ#gid=0] and risk assessment form [https://docs.google.com/spreadsheet/ccc?key=0AhDLE82mEn2jdFB5NzBPQ2lNeXk4XzdZT0o1bVlrSFE#gid=1]
* Once the form and assessment are submitted insurance@ilovefreegle.org sends a copy of the insurance certificate and policy to group/volunteer confirming that xxx event has been noted for the purposes of the policy and encourages use of spreadsheet for organising their event [https://docs.google.com/spreadsheet/ccc?key=0Aotr19dmAnNddFZOaFN3V21TM2hwS2dhZllocldqekE#gid=0]
* Once the event is over, feedback should be given to insurance@ilovefreegle.org

If this process is not carried out, there is no guarantee of the insurance cover being applicable to your event.

===Policy Summary===

Policy No: NS1500282 
Insured: Freegle UK and Freegle Ltd 
Period of Insurance: 1st October 2019 to 30th September 2020 inclusive 
Insurance broker: Naturesave Insurance [http://www.naturesave.co.uk/] 
Insurer: Catlin UK Limited 
Policy Name: Commercial Combined Insurance

COVER : Section G - Employers, Public and Products Liability

Summary of cover: 
Sub-Section 1 – Employers Liability - Included
*GBP 10,000,000 any one occurrence but
*GBP 5,000,000 any one occurrence in respect of injury occurring offshore

Sub Section 2 - Public Liability - Included
*GBP 2,000,000 any one occurrence or series of occurrences arising from any one event and unlimited in the aggregate in the Period of Insurance
*Excess - The Insured shall bear the following amount of each and every claim in respect Property Damage : Sub Section 2 - GBP 250 each and every loss in respect of third party property damage

Sub Section 3 - Products Liability - Not Included

===Policy Details===

For the small print, please see [[Insurance Policy]].

===Excesses===

Please be aware that for any claims under this policy, Freegle UK or Freegle Ltd will not cover any excesses that apply. If a claim is made the excesses are the responsibility of the Volunteer(s) who are party to the claim.

===Storage of Information===

The information given as part of the procedure for getting cover will be kept and accessed only by the mailbox insurance@ilovefreegle.org (details of who this is can be found at http://freegle.it/WhosWho ).

===INSURANCE COORDINATOR REMIT===

* man the insurance@ mailbox and ensure all queries are answered promptly
* deal with requests for PLI insurance cover from group volunteers, ensuring all the procedures and paperwork required are completed
* keep the insurance information on the wiki up to date
* collate annual statistics so that Freegle has an overview of commitments against the policy in the past year
* reporting to the [[Health and Safety Officer]]

Back to [[Events]]
[[category:Policies, Procedures, Remits]]

December 2010 Poll

2010-12-16T07:45:24Z

Chota120:

'''December 2010 Poll'''

This is the Poll we would like you to vote in;
[http://freegle.it/Dec2010DocumentAdoptionPoll http://freegle.it/Dec2010DocumentAdoptionPoll]

'''Document Links'''

These are the documents we would like you to read;

Finance Management and Controls  [http://freegle.it/ProposedFinanceDoc http://freegle.it/ProposedFinanceDoc ]

Freegle Reps Role and Remit  [http://freegle.it/ProposedRepsRoleRemitDoc http://freegle.it/ProposedRepsRoleRemitDoc ]

Election and Poll Procedures  [http://freegle.it/ProposedElectionAndPollProcedures http://freegle.it/ProposedElectionAndPollProcedures ]

Freegle Working Groups Role and Remit  [http://freegle.it/ProposedWorkingGroupsDoc http://freegle.it/ProposedWorkingGroupsDoc]

'''Questions'''

If you have questions on any of the above documents, please raise them with one of the following;

Central [http://freegle.it/Central http://freegle.it/Central] or

Structure Group [http://freegle.it/Structure http://freegle.it/Structure] or

Returning Officer [mailto:returningofficer@ilovefreegle.org returningofficer@ilovefreegle.org]

Thank you for taking part, as a Freegle volunteer your input is important to us.

December 2010 Poll

2010-12-15T20:04:21Z

Chota120:

'''December 2010 Poll'''

Poll Link; [http://freegle.it/Dec2010DocumentAdoptionPoll http://freegle.it/Dec2010DocumentAdoptionPoll]

'''Document Links'''

Finance Management and Controls  [http://freegle.it/ProposedFinanceDoc http://freegle.it/ProposedFinanceDoc ]

Freegle Reps Role and Remit  [http://freegle.it/ProposedRepsRoleRemitDoc http://freegle.it/ProposedRepsRoleRemitDoc ]

Election and Poll Procedures  [http://freegle.it/ProposedElectionAndPollProcedures http://freegle.it/ProposedElectionAndPollProcedures ]

Freegle Working Groups Role and Remit  [http://freegle.it/ProposedWorkingGroupsDoc http://freegle.it/ProposedWorkingGroupsDoc]

'''Questions to'''

Central [http://freegle.it/Central http://freegle.it/Central] or

Structure Group [http://freegle.it/Structure http://freegle.it/Structure] or

Returning Officer [mailto:returningofficer@ilovefreegle.org returningofficer@ilovefreegle.org]

December 2010 Poll

2010-12-15T19:52:44Z

Chota120: Created page with 'December 2010 Poll Link; [http://freegle.it/Dec2010DocumentAdoptionPoll http://freegle.it/Dec2010DocumentAdoptionPoll] Finance Management and Controls  [http://freegle.it/…'

December 2010 Poll Link; [http://freegle.it/Dec2010DocumentAdoptionPoll http://freegle.it/Dec2010DocumentAdoptionPoll]

Finance Management and Controls  [http://freegle.it/ProposedFinanceDoc http://freegle.it/ProposedFinanceDoc ]

Freegle Reps Role and Remit  [http://freegle.it/ProposedRepsRoleRemitDoc http://freegle.it/ProposedRepsRoleRemitDoc ]

Election and Poll Procedures  [http://freegle.it/ProposedElectionAndPollProcedures http://freegle.it/ProposedElectionAndPollProcedures ]

Freegle Working Groups Role and Remit  [http://freegle.it/ProposedWorkingGroupsDoc http://freegle.it/ProposedWorkingGroupsDoc]

FreeSpOut

2010-08-25T21:52:09Z

Chota120:

=== FreeSpOut (Free Speak Out) ===

The newsletter produced for all Freegle owners, moderators and volunteers.

 An independent team produces a monthly edition of FreeSpOut that is sent to all owner addresses of Freegle affiliated groups.

The team operates from their Yahoo group [ http://groups.yahoo.com/group/FreeSpOut/] and run a website [http://www.freespout.org.uk/] which archives copies of the newsletter and gives other information and links for Freegle.

The latest edition of the newsletter can be found here [http://www.freespout.org.uk/FreeSpOutlatest.pdf] on the website.

The team are always very pleased to receive feedback, hear stories about groups, and/or suggestions and tips on how we can all do things better. If you have the time and energy and would like to help produce the newsletter, that would also be welcomed. Contact the team directly via team@freespout.org.uk

 Back to [[Publicity]]

[[Category:Publicity]]

FreeSpOut

2010-07-13T20:00:20Z

Chota120:

== FreeSpOut (Free Speak Out) ==
The newsletter produced for all Freegle owners, moderators and volunteers.

An independent team produces a monthly edition of FreeSpOut that is sent to all owner addresses of Freegle affiliated groups.

The team operate from their Yahoo group [ http://groups.yahoo.com/group/FreeSpOut/] and run a website [http://www.freespout.org.uk/] which archives copies of the newsletter and gives other information and links for Freegle.

The latest edition of the newsletter can be found here [http://www.freespout.org.uk/freespoutlatest.pdf] on the website.

The team are always very pleased to receive feedback, hear stories about groups, and/or suggestions and tips on how we can all do things better. If you have the time and energy and would like to help produce the newsletter, that would also be welcomed. Contact the team directly via team@freespout.org.uk

FreeSpOut

2010-07-13T19:58:33Z

Chota120:

== FreeSpOut (Free Speak Out) ==
The newsletter produced for all Freegle owners, moderators and volunteers.

An independent team produces a monthly edition of FreeSpOut that is sent to all owner addresses of Freegle affiliated groups.

The team operate from their Yahoo group [ http://groups.yahoo.com/group/FreeSpOut/] and run a website [http://www.freespout.org.uk/] which archives copies of the newsletter and gives other information and links for Freegle.

The latest edition of the newsletter can be found here [http://www.freespout.org.uk/FreeSpOutlatest.pdf] on the website.

The team are always very pleased to receive feedback, hear stories about groups, and/or suggestions and tips on how we can all do things better. If you have the time and energy and would like to help produce the newsletter, that would also be welcomed. Contact the team directly via team@freespout.org.uk

Cafe Leave

2010-07-13T19:53:35Z

Chota120:

= Leaving =

Unsubscribe

We have received a request to unsubscribe you from the [Group name] Freegle Cafe group. We have acted on your request but please be aware that changes to your subscription may take a day or two to go through the Yahoo system, so please be patient. Further attempts to unsubscribe may slow it down further.

If you are un-subscribing because you were feeling a little overwhelmed by the number of emails, please be aware that you can choose the "DAILY DIGEST" or "SPECIAL NOTICES" rather than receiving individual emails. "DAILY DIGEST" gives you one email message for every 25 messages sent to the group, and "SPECIAL NOTICES" means you only receive administration notices via email, and then you can just read the group messages on the main web page when it suits you, which is here:

http://groups.yahoo.com/group/YOURGROUPNAMECAFE/messages

If you did not request to be unsubscribed, it was probably done because your email was "bouncing", meaning that for some reason email was not being delivered to the email account that you designated when you joined. Usually, that's because your email box is full.

We're sorry to see you go. Please feel free to rejoin at any time. The main webpage link is:

http://groups.yahoo.com/group/YOURGROUPNAMECAFE/

Moderator Team - YOURGROUPNAME Freegle Café Group
[[Category:Cafe]]