Freegle Wiki - User contributions [en-gb]

Sample Messages

2011-01-12T22:31:58Z

Bobj765:

Sample messages to individual members for every occasion (well, some of them.....)

*[[Borrowing, Lending]]
*[[Cafe New Admin]] - invitation to your group members to join your cafe
*[[Cross Post]] - for the member posting the same messages on more than one group
*[[Duplicate Offer]]
*[[Duplicate Wanted]] and [[Duplicate wanted]] - 2 examples
*[[Information request]]
*[[Joining Letter]] - information you require from a pending member
*[[Legal threat]] - response to a threat of legal action
*[[Location missing]]
*[[No Phone Numbers]]
*[[No Show]]
*[[Personal details]]
*[[Phone Numbers]]
*[[Received not required]]
*[[Suspending spammer |Suspending Spammer from group.]]
*[[Standard Texts]] - list of standard messages you can use with the plug-in,
*[[Subject Line]]
*[[Swaps]]
*[[Unsubscribe]]
*[[Vouchers]]
*[[Wanted - too much]] or [[Admin Too many wanteds]]

<br> And some for sending to the whole group:

*[[Admins]] - big list of Admin messages you can use

<br> Back to [[Admin]] or [[Running Your Group]] [[Image:Manage-local-group.png|20px]]

[[Category:Admin]]

Central Support

2010-09-29T21:05:34Z

Bobj765:

We mutually support each other in Freegle. Each of the owners, moderators and volunteers of Freegle affiliated groups are equal in our organisation. However, we all have different skills and experience and we are evolving systems and procedures that make it easier to find help and support.

For queries about everyday running of your groups, ask questions on [[Central Groups]] or the [[Working Groups]]. A wide variety of people are there who are pleased to share their experiences and advice.

If you are a new group and would like a more personal approach to help you through those early days, then the [[Green Mod School]] is there to offer help and support.

If you would like to speak to someone who can perhaps point you in the right direction for help without having to post a message on a large group, the Mailbox team at [mailto:info@ilovefreegle.org info@ilovefreegle.org] could help. The [[Mailbox remit]] explains the parameters they work within.

Recognising that sometimes issues arise that need a formal and confidential route, we have formed a [[Mediation Service]] and an [[Appeals Panel]].

The [[Mediation Service]] is provided as a more formal way of resolving disputes between various parties within Freegle. We work collaboratively, so there are informal support mechanisms in place, from talking things over with your fellow moderators (or long suffering spouse or partner!), to discussing on a regional or area mod support group, or bringing issues onto the Freegle central or working groups. But sometimes we recognise that issues escalate and there might be a need for third party help. This is the point the Mediation Service could step in to help.

The [[Appeals Panel]] is the next step along if mediation strategies have failed, or there have been decisions made that you feel are plainly wrong and detrimental to Freegle or personally. The process of convening an Appeals Panel is not one envisaged to be taken lightly, but it has been agreed necessary in order that everyone feels they have had a fair hearing.

The Reps have a role which differs to other elected positions, so there are processes surrounding their conditions of office which are specific to them. These include the [[Ending Term of Office Procedures]] which includes the facility of an Adjudication Panel, which is a Panel similar to the Appeal Panel above but purely to deal with the particular issues relating to these elected positions.

<br> Back to [[The Freegle Organisation]] [[Image:Freegle-heart.png|20px]]

[[Category:Recruit/Train/Retain]]

Shortlinks

2010-02-24T18:02:59Z

Bobj765:

There are shortlinks to all of the main freegle moderators groups.

Main Groups
* Freegle UK Central http://freegle.it/Central http://frgl.it/Central
* Freegle Rock Cafe http://freegle.it/Cafe http://frgl.it/Cafe

----

Working Groups
* Media http://freegle.it/Media http://frgl.it/Media
* People http://freegle.it/People http://frgl.it/People
* Start http://freegle.it/Start http://frgl.it/Start
* Structure http://freegle.it/Structure http://frgl.it/Structure
* Tech http://freegle.it/Tech http://frgl.it/Tech8
* Legal http://freegle.it/Legal http://frgl.it/Legal

Shortlinks

2010-02-24T18:02:46Z

Bobj765:

Shortlinks

2010-02-24T18:00:21Z

Bobj765: Shortlinks for the main freegle groups

There are shortlinks to all of the main freegle moderators groups.

Main Groups
Freegle UK Central http://freegle.it/Central http://frgl.it/Central
Freegle Rock Cafe http://freegle.it/Cafe http://frgl.it/Cafe

Working Groups
Media http://freegle.it/Media http://frgl.it/Media
People http://freegle.it/People http://frgl.it/People
Start http://freegle.it/Start http://frgl.it/Start
Structure http://freegle.it/Structure http://frgl.it/Structure
Tech http://freegle.it/Tech http://frgl.it/Tech
Legal http://freegle.it/Legal http://frgl.it/Legal